0:00:00.840,0:00:02.040 Science. 0:00:02.760,0:00:06.176 The very word for many of you conjures[br]unhappy memories of boredom 0:00:06.200,0:00:09.096 in high school biology or physics class. 0:00:09.120,0:00:12.216 But let me assure that what you did there 0:00:12.240,0:00:14.416 had very little to do with science. 0:00:14.440,0:00:16.736 That was really the "what" of science. 0:00:16.760,0:00:19.480 It was the history[br]of what other people had discovered. 0:00:20.720,0:00:23.056 What I'm most interested in as a scientist 0:00:23.080,0:00:25.216 is the "how" of science. 0:00:25.240,0:00:29.056 Because science is knowledge in process. 0:00:29.080,0:00:32.536 We make an observation,[br]guess an explanation for that observation, 0:00:32.560,0:00:34.616 and then make a prediction[br]that we can test 0:00:34.640,0:00:36.560 with an experiment or other observation. 0:00:37.080,0:00:38.416 A couple of examples. 0:00:38.440,0:00:42.016 First of all, people noticed[br]that the Earth was below, the sky above, 0:00:42.040,0:00:45.920 and both the Sun and the Moon[br]seemed to go around them. 0:00:46.720,0:00:48.256 Their guessed explanation 0:00:48.280,0:00:51.360 was that the Earth must be[br]the center of the universe. 0:00:52.240,0:00:55.440 The prediction: everything[br]should circle around the Earth. 0:00:56.120,0:00:57.776 This was first really tested 0:00:57.800,0:01:00.616 when Galileo got his hands[br]on one of the first telescopes, 0:01:00.640,0:01:03.016 and as he gazed into the night sky, 0:01:03.040,0:01:06.736 what he found there was a planet, Jupiter, 0:01:06.760,0:01:10.760 with four moons circling around it. 0:01:11.760,0:01:16.136 He then used those moons[br]to follow the path of Jupiter 0:01:16.160,0:01:19.896 and found that Jupiter[br]also was not going around the Earth 0:01:19.920,0:01:21.880 but around the Sun. 0:01:23.160,0:01:25.440 So the prediction test failed. 0:01:26.400,0:01:28.496 And this led to[br]the discarding of the theory 0:01:28.520,0:01:30.696 that the Earth was the center[br]of the universe. 0:01:30.720,0:01:34.816 Another example: Sir Isaac Newton[br]noticed that things fall to the Earth. 0:01:34.840,0:01:37.760 The guessed explanation was gravity, 0:01:38.520,0:01:41.656 the prediction that everything[br]should fall to the Earth. 0:01:41.680,0:01:45.240 But of course, not everything[br]does fall to the Earth. 0:01:46.200,0:01:47.760 So did we discard gravity? 0:01:48.920,0:01:53.336 No. We revised the theory and said,[br]gravity pulls things to the Earth 0:01:53.360,0:01:57.560 unless there is an equal[br]and opposite force in the other direction. 0:01:58.160,0:02:00.320 This led us to learn something new. 0:02:00.920,0:02:04.176 We began to pay more attention[br]to the bird and the bird's wings, 0:02:04.200,0:02:06.576 and just think of all the discoveries 0:02:06.600,0:02:08.639 that have flown[br]from that line of thinking. 0:02:09.639,0:02:14.776 So the test failures,[br]the exceptions, the outliers 0:02:14.800,0:02:19.360 teach us what we don't know[br]and lead us to something new. 0:02:20.000,0:02:23.200 This is how science moves forward.[br]This is how science learns. 0:02:23.840,0:02:26.096 Sometimes in the media,[br]and even more rarely, 0:02:26.120,0:02:28.536 but sometimes even scientists will say 0:02:28.560,0:02:31.320 that something or other[br]has been scientifically proven. 0:02:31.880,0:02:36.456 But I hope that you understand[br]that science never proves anything 0:02:36.480,0:02:38.360 definitively forever. 0:02:39.520,0:02:43.336 Hopefully science remains curious enough 0:02:43.360,0:02:44.776 to look for 0:02:44.800,0:02:46.776 and humble enough to recognize 0:02:46.800,0:02:48.296 when we have found 0:02:48.320,0:02:50.016 the next outlier, 0:02:50.040,0:02:51.536 the next exception, 0:02:51.560,0:02:53.856 which, like Jupiter's moons, 0:02:53.880,0:02:56.480 teaches us what we don't actually know. 0:02:57.160,0:02:59.696 We're going to change gears[br]here for a second. 0:02:59.720,0:03:01.656 The caduceus, or the symbol of medicine, 0:03:01.680,0:03:04.136 means a lot of different things[br]to different people, 0:03:04.160,0:03:06.416 but most of our[br]public discourse on medicine 0:03:06.440,0:03:09.216 really turns it into[br]an engineering problem. 0:03:09.240,0:03:10.976 We have the hallways of Congress, 0:03:11.000,0:03:15.000 and the boardrooms of insurance companies[br]that try to figure out how to pay for it. 0:03:15.680,0:03:17.296 The ethicists and epidemiologists 0:03:17.320,0:03:20.016 try to figure out[br]how best to distribute medicine, 0:03:20.040,0:03:22.696 and the hospitals and physicians[br]are absolutely obsessed 0:03:22.720,0:03:24.656 with their protocols and checklists, 0:03:24.680,0:03:28.216 trying to figure out[br]how best to safely apply medicine. 0:03:28.240,0:03:30.360 These are all good things. 0:03:30.960,0:03:33.696 However, they also all assume 0:03:33.720,0:03:35.696 at some level 0:03:35.720,0:03:38.240 that the textbook of medicine is closed. 0:03:39.160,0:03:41.656 We start to measure[br]the quality of our health care 0:03:41.680,0:03:44.216 by how quickly we can access it. 0:03:44.240,0:03:46.336 It doesn't surprise me[br]that in this climate, 0:03:46.360,0:03:49.176 many of our institutions[br]for the provision of health care 0:03:49.200,0:03:51.696 start to look a heck of a lot[br]like Jiffy Lube. 0:03:51.720,0:03:54.296 (Laughter) 0:03:54.320,0:03:58.256 The only problem is that[br]when I graduated from medical school, 0:03:58.280,0:04:00.336 I didn't get one of those[br]little doohickeys 0:04:00.360,0:04:02.736 that your mechanic[br]has to plug into your car 0:04:02.760,0:04:05.136 and find out exactly what's wrong with it, 0:04:05.160,0:04:07.256 because the textbook of medicine 0:04:07.280,0:04:08.800 is not closed. 0:04:09.320,0:04:11.160 Medicine is science. 0:04:11.560,0:04:14.240 Medicine is knowledge in process. 0:04:15.280,0:04:16.656 We make an observation, 0:04:16.680,0:04:18.815 we guess an explanation[br]of that observation, 0:04:18.839,0:04:21.456 and then we make a prediction[br]that we can test. 0:04:21.480,0:04:25.056 Now, the testing ground[br]of most predictions in medicine 0:04:25.080,0:04:26.616 is populations, 0:04:26.640,0:04:30.216 and you may remember[br]from those boring days in biology class 0:04:30.240,0:04:32.416 that populations tend to distribute 0:04:32.440,0:04:33.656 around a mean 0:04:33.680,0:04:35.536 as a Gaussian or a normal curve. 0:04:35.560,0:04:37.216 Therefore, in medicine, 0:04:37.240,0:04:40.456 after we make a prediction[br]from a guessed explanation, 0:04:40.480,0:04:42.360 we test it in a population. 0:04:43.320,0:04:46.256 That means that what we know in medicine, 0:04:46.280,0:04:48.536 our knowledge and our know-how, 0:04:48.560,0:04:50.816 comes from populations, 0:04:50.840,0:04:53.616 but extends only as far 0:04:53.640,0:04:55.376 as the next outlier, 0:04:55.400,0:04:56.616 the next exception, 0:04:56.640,0:04:58.376 which, like Jupiter's moons, 0:04:58.400,0:05:00.800 will teach us what we don't actually know. 0:05:02.080,0:05:03.416 Now, I am a surgeon 0:05:03.440,0:05:05.856 who looks after patients with sarcoma. 0:05:05.880,0:05:08.080 Sarcoma is a very rare form of cancer. 0:05:08.720,0:05:10.760 It's the cancer of flesh and bones. 0:05:11.240,0:05:15.576 And I would tell you that every one[br]of my patients is an outlier, 0:05:15.600,0:05:16.800 is an exception. 0:05:18.000,0:05:21.216 There is no surgery I have ever performed[br]for a sarcoma patient 0:05:21.240,0:05:25.496 that has ever been guided[br]by a randomized controlled clinical trial, 0:05:25.520,0:05:29.240 what we consider the best kind[br]of population-based evidence in medicine. 0:05:30.400,0:05:32.696 People talk about thinking[br]outside the box, 0:05:32.720,0:05:35.456 but we don't even have a box in sarcoma. 0:05:35.480,0:05:38.816 What we do have as we take[br]a bath in the uncertainty 0:05:38.840,0:05:42.976 and unknowns and exceptions[br]and outliers that surround us in sarcoma 0:05:43.000,0:05:47.536 is easy access to what I think[br]are those two most important values 0:05:47.560,0:05:49.096 for any science: 0:05:49.120,0:05:51.320 humility and curiosity. 0:05:52.000,0:05:54.296 Because if I am humble and curious, 0:05:54.320,0:05:56.616 when a patient asks me a question, 0:05:56.640,0:05:58.080 and I don't know the answer, 0:05:58.920,0:06:00.136 I'll ask a colleague 0:06:00.160,0:06:03.176 who may have a similar[br]albeit distinct patient with sarcoma. 0:06:03.200,0:06:05.896 We'll even establish[br]international collaborations. 0:06:05.920,0:06:09.056 Those patients will start[br]to talk to each other through chat rooms 0:06:09.080,0:06:10.280 and support groups. 0:06:10.800,0:06:14.376 It's through this kind[br]of humbly curious communication 0:06:14.400,0:06:17.960 that we begin to try and learn new things. 0:06:19.240,0:06:21.296 As an example, this is a patient of mine 0:06:21.320,0:06:23.000 who had a cancer near his knee. 0:06:23.480,0:06:25.856 Because of humbly curious communication 0:06:25.880,0:06:27.976 in international collaborations, 0:06:28.000,0:06:32.536 we have learned that we can repurpose[br]the ankle to serve as the knee 0:06:32.560,0:06:34.816 when we have to remove the knee[br]with the cancer. 0:06:34.840,0:06:37.680 He can then wear a prosthetic[br]and run and jump and play. 0:06:38.360,0:06:41.376 This opportunity was available to him 0:06:41.400,0:06:44.176 because of international collaborations. 0:06:44.200,0:06:45.896 It was desirable to him 0:06:45.920,0:06:48.880 because he had contacted other patients[br]who had experienced it. 0:06:49.920,0:06:53.976 And so exceptions and outliers in medicine 0:06:54.000,0:06:57.960 teach us what we don't know,[br]but also lead us to new thinking. 0:06:59.080,0:07:00.936 Now, very importantly, 0:07:00.960,0:07:04.816 all the new thinking that outliers[br]and exceptions lead us to in medicine 0:07:04.840,0:07:08.200 does not only apply[br]to the outliers and exceptions. 0:07:08.920,0:07:12.096 It is not that we only learn[br]from sarcoma patients 0:07:12.120,0:07:14.080 ways to manage sarcoma patients. 0:07:14.920,0:07:16.976 Sometimes, the outliers 0:07:17.000,0:07:18.696 and the exceptions 0:07:18.720,0:07:21.960 teach us things that matter quite a lot[br]to the general population. 0:07:23.360,0:07:25.216 Like a tree standing outside a forest, 0:07:25.240,0:07:29.256 the outliers and the exceptions[br]draw our attention 0:07:29.280,0:07:33.616 and lead us into a much greater sense[br]of perhaps what a tree is. 0:07:33.640,0:07:36.136 We often talk about[br]losing the forests for the trees, 0:07:36.160,0:07:37.976 but one also loses a tree 0:07:38.000,0:07:39.520 within a forest. 0:07:41.000,0:07:42.856 But the tree that stands out by itself 0:07:42.880,0:07:45.776 makes those relationships[br]that define a tree, 0:07:45.800,0:07:49.616 the relationships between trunk[br]and roots and branches, 0:07:49.640,0:07:50.880 much more apparent. 0:07:51.360,0:07:53.056 Even if that tree is crooked 0:07:53.080,0:07:56.056 or even if that tree[br]has very unusual relationships 0:07:56.080,0:07:58.376 between trunk and roots and branches, 0:07:58.400,0:08:01.096 it nonetheless draws our attention 0:08:01.120,0:08:03.016 and allows us to make observations 0:08:03.040,0:08:05.280 that we can then test[br]in the general population. 0:08:06.000,0:08:07.976 I told you that sarcomas are rare. 0:08:08.000,0:08:10.640 They make up about one percent[br]of all cancers. 0:08:11.280,0:08:15.240 You also probably know that cancer[br]is considered a genetic disease. 0:08:15.840,0:08:19.176 By genetic disease we mean[br]that cancer is caused by oncogenes 0:08:19.200,0:08:20.576 that are turned on in cancer 0:08:20.600,0:08:23.640 and tumor suppressor genes[br]that are turned off to cause cancer. 0:08:24.160,0:08:26.576 You might think[br]that we learned about oncogenes 0:08:26.600,0:08:28.816 and tumor suppressor genes[br]from common cancers 0:08:28.840,0:08:30.816 like breast cancer and prostate cancer 0:08:30.840,0:08:32.336 and lung cancer, 0:08:32.360,0:08:33.559 but you'd be wrong. 0:08:34.000,0:08:36.895 We learned about oncogenes[br]and tumor suppressor genes 0:08:36.919,0:08:38.135 for the first time 0:08:38.159,0:08:41.600 in that itty-bitty little one percent[br]of cancers called sarcoma. 0:08:42.760,0:08:45.336 In 1966, Peyton Rous got the Nobel Prize 0:08:45.360,0:08:47.376 for realizing that chickens 0:08:47.400,0:08:50.520 had a transmissible form of sarcoma. 0:08:51.320,0:08:54.096 30 years later, Harold Varmus[br]and Mike Bishop discovered 0:08:54.120,0:08:56.656 what that transmissible element was. 0:08:56.680,0:08:58.256 It was a virus 0:08:58.280,0:08:59.696 carrying a gene, 0:08:59.720,0:09:01.160 the src oncogene. 0:09:01.880,0:09:05.536 Now, I will not tell you[br]that src is the most important oncogene. 0:09:05.560,0:09:06.776 I will not tell you 0:09:06.800,0:09:10.296 that src is the most frequently[br]turned on oncogene in all of cancer. 0:09:10.320,0:09:12.760 But it was the first oncogene. 0:09:13.960,0:09:16.296 The exception, the outlier 0:09:16.320,0:09:18.840 drew our attention and led us to something 0:09:19.520,0:09:23.560 that taught us very important things[br]about the rest of biology. 0:09:24.880,0:09:28.976 Now, TP53 is the most important[br]tumor suppressor gene. 0:09:29.000,0:09:31.736 It is the most frequently turned off[br]tumor suppressor gene 0:09:31.760,0:09:33.560 in almost every kind of cancer, 0:09:34.360,0:09:36.656 but we didn't learn about it[br]from common cancers. 0:09:36.680,0:09:39.096 We learned about it[br]when doctors Li and Fraumeni 0:09:39.120,0:09:40.696 were looking at families 0:09:40.720,0:09:42.736 and they realized that these families 0:09:42.760,0:09:45.280 had way too many sarcomas. 0:09:45.920,0:09:47.696 I told you that sarcoma is rare. 0:09:47.720,0:09:50.896 Remember that a one[br]in a million diagnosis, 0:09:50.920,0:09:53.056 if it happens twice in one family, 0:09:53.080,0:09:55.480 is way too common in that family. 0:09:56.640,0:09:59.336 The very fact that these are rare 0:09:59.360,0:10:00.800 draws our attention 0:10:01.760,0:10:04.000 and leads us to new kinds of thinking. 0:10:05.480,0:10:06.936 Now, many of you may say, 0:10:06.960,0:10:08.496 and may rightly say, 0:10:08.520,0:10:10.416 that yeah, Kevin, that's great, 0:10:10.440,0:10:12.496 but you're not talking[br]about a bird's wing. 0:10:12.520,0:10:16.000 You're not talking about moons[br]floating around some planet Jupiter. 0:10:16.520,0:10:18.056 This is a person. 0:10:18.080,0:10:21.336 This outlier, this exception,[br]may lead to the advancement of science, 0:10:21.360,0:10:22.560 but this is a person. 0:10:24.280,0:10:25.896 And all I can say 0:10:25.920,0:10:28.280 is that I know that all too well. 0:10:29.760,0:10:33.160 I have conversations with these patients[br]with rare and deadly diseases. 0:10:33.800,0:10:35.736 I write about these conversations. 0:10:35.760,0:10:38.056 These conversations are terribly fraught. 0:10:38.080,0:10:39.896 They're fraught with horrible phrases 0:10:39.920,0:10:43.160 like "I have bad news"[br]or "there's nothing more we can do." 0:10:43.760,0:10:46.960 Sometimes these conversations[br]turn on a single word: 0:10:47.760,0:10:48.960 "terminal." 0:10:52.920,0:10:55.840 Silence can also be rather uncomfortable. 0:10:57.360,0:10:59.936 Where the blanks are in medicine 0:10:59.960,0:11:01.816 can be just as important 0:11:01.840,0:11:04.080 as the words that we use[br]in these conversations. 0:11:05.080,0:11:06.616 What are the unknowns? 0:11:06.640,0:11:08.840 What are the experiments[br]that are being done? 0:11:09.680,0:11:11.376 Do this little exercise with me. 0:11:11.400,0:11:14.616 Up there on the screen,[br]you see this phrase, "no where." 0:11:14.640,0:11:15.920 Notice where the blank is. 0:11:16.680,0:11:19.880 If we move that blank one space over 0:11:20.640,0:11:22.216 "no where" 0:11:22.240,0:11:24.936 becomes "now here," 0:11:24.960,0:11:26.856 the exact opposite meaning, 0:11:26.880,0:11:29.080 just by shifting the blank one space over. 0:11:31.680,0:11:33.256 I'll never forget the night 0:11:33.280,0:11:35.520 that I walked into[br]one of my patients' rooms. 0:11:36.280,0:11:37.936 I had been operating long that day 0:11:37.960,0:11:39.976 but I still wanted to come and see him. 0:11:40.000,0:11:43.200 He was a boy I had diagnosed[br]with a bone cancer a few days before. 0:11:43.840,0:11:46.896 He and his mother had been meeting[br]with the chemotherapy doctors 0:11:46.920,0:11:48.136 earlier that day 0:11:48.160,0:11:51.136 and he had been admitted[br]to the hospital to begin chemotherapy. 0:11:51.160,0:11:53.336 It was almost midnight[br]when I got to his room. 0:11:53.360,0:11:55.536 He was asleep, but I found his mother 0:11:55.560,0:11:57.136 reading by flashlight 0:11:57.160,0:11:58.616 next to his bed. 0:11:58.640,0:12:01.440 She came out in the hall[br]to chat with me for a few minutes. 0:12:02.280,0:12:04.376 It turned out that[br]what she had been reading 0:12:04.400,0:12:06.576 was the protocol[br]that the chemotherapy doctors 0:12:06.600,0:12:07.840 had given her that day. 0:12:08.200,0:12:09.440 She had memorized it. 0:12:11.200,0:12:14.736 She said, "Doctor Jones, you told me 0:12:14.760,0:12:16.936 that we don't always win 0:12:16.960,0:12:18.240 with this type of cancer, 0:12:19.680,0:12:23.160 but I've been studying this protocol,[br]and I think I can do it. 0:12:23.960,0:12:27.536 I think I can comply[br]with these very difficult treatments. 0:12:27.560,0:12:30.536 I'm going to quit my job.[br]I'm going to move in with my parents. 0:12:30.560,0:12:32.520 I'm going to keep my baby safe." 0:12:35.320,0:12:36.520 I didn't tell her. 0:12:37.840,0:12:40.760 I didn't stop to correct her thinking. 0:12:41.680,0:12:43.936 She was trusting in a protocol 0:12:43.960,0:12:47.176 that even if complied with, 0:12:47.200,0:12:49.600 wouldn't necessarily save her son. 0:12:51.960,0:12:53.160 I didn't tell her. 0:12:54.360,0:12:55.760 I didn't fill in that blank. 0:12:57.080,0:12:59.056 But a year and a half later 0:12:59.080,0:13:01.800 her boy nonetheless died of his cancer. 0:13:03.400,0:13:04.720 Should I have told her? 0:13:05.360,0:13:07.616 Now, many of you may say, "So what? 0:13:07.640,0:13:08.896 I don't have sarcoma. 0:13:08.920,0:13:10.816 No one in my family has sarcoma. 0:13:10.840,0:13:12.296 And this is all fine and well, 0:13:12.320,0:13:15.016 but it probably doesn't[br]matter in my life." 0:13:15.040,0:13:16.296 And you're probably right. 0:13:16.320,0:13:19.000 Sarcoma may not matter[br]a whole lot in your life. 0:13:21.040,0:13:23.376 But where the blanks are in medicine 0:13:23.400,0:13:24.720 does matter in your life. 0:13:26.520,0:13:28.816 I didn't tell you one dirty little secret. 0:13:28.840,0:13:33.216 I told you that in medicine,[br]we test predictions in populations, 0:13:33.240,0:13:34.496 but I didn't tell you, 0:13:34.520,0:13:36.736 and so often medicine never tells you 0:13:36.760,0:13:39.616 that every time an individual 0:13:39.640,0:13:41.736 encounters medicine, 0:13:41.760,0:13:45.800 even if that individual is firmly[br]embedded in the general population, 0:13:47.360,0:13:49.736 neither the individual[br]nor the physician knows 0:13:49.760,0:13:52.440 where in that population[br]the individual will land. 0:13:53.040,0:13:55.736 Therefore, every encounter with medicine 0:13:55.760,0:13:57.200 is an experiment. 0:13:57.920,0:13:59.936 You will be a subject 0:13:59.960,0:14:01.640 in an experiment. 0:14:02.560,0:14:07.400 And the outcome will be either[br]a better or a worse result for you. 0:14:08.320,0:14:10.336 As long as medicine works well, 0:14:10.360,0:14:13.376 we're fine with fast service, 0:14:13.400,0:14:16.840 bravado, brimmingly[br]confident conversations, 0:14:17.720,0:14:19.376 but when things don't work well, 0:14:19.400,0:14:21.240 sometimes we want something different. 0:14:22.520,0:14:25.800 A colleague of mine[br]removed a tumor from a patient's limb. 0:14:26.920,0:14:28.736 He was concerned about this tumor. 0:14:28.760,0:14:31.776 In our physician conferences,[br]he talked about his concern 0:14:31.800,0:14:33.216 that this was a type of tumor 0:14:33.240,0:14:35.800 that had a high risk[br]for coming back in the same limb. 0:14:36.680,0:14:38.656 But his conversations with the patient 0:14:38.680,0:14:40.776 were exactly what a patient might want: 0:14:40.800,0:14:42.056 brimming with confidence. 0:14:42.080,0:14:45.096 He said, "I got it all[br]and you're good to go." 0:14:45.120,0:14:46.856 She and her husband were thrilled. 0:14:46.880,0:14:50.960 They went out, celebrated, fancy dinner,[br]opened a bottle of champagne. 0:14:52.040,0:14:54.336 The only problem was a few weeks later, 0:14:54.360,0:14:57.456 she started to notice[br]another nodule in the same area. 0:14:57.480,0:15:01.616 It turned out he hadn't gotten it all[br]and she wasn't good to go. 0:15:01.640,0:15:04.480 But what happened at this juncture[br]absolutely fascinates me. 0:15:05.200,0:15:06.816 My colleague came to me and said, 0:15:06.840,0:15:09.560 "Kevin, would you mind[br]looking after this patient for me?" 0:15:10.240,0:15:13.456 I said, "Why, you know the right thing[br]to do as well as I do. 0:15:13.480,0:15:15.096 You haven't done anything wrong." 0:15:15.120,0:15:19.600 He said, "Please, just look[br]after this patient for me." 0:15:21.200,0:15:22.736 He was embarrassed -- 0:15:22.760,0:15:24.160 not by what he had done, 0:15:25.154,0:15:27.040 but by the conversation that he had had, 0:15:27.760,0:15:29.200 by the overconfidence. 0:15:30.600,0:15:33.216 So I performed[br]a much more invasive surgery 0:15:33.240,0:15:36.376 and had a very different conversation[br]with the patient afterwards. 0:15:36.400,0:15:38.736 I said, "Most likely I've gotten it all 0:15:38.760,0:15:41.176 and you're most likely good to go, 0:15:41.200,0:15:44.360 but this is the experiment[br]that we're doing. 0:15:45.040,0:15:47.056 This is what you're going to watch for. 0:15:47.080,0:15:48.976 This is what I'm going to watch for. 0:15:49.000,0:15:52.936 And we're going to work together[br]to find out if this surgery will work 0:15:52.960,0:15:54.280 to get rid of your cancer." 0:15:54.920,0:15:56.856 I can guarantee you, she and her husband 0:15:56.880,0:15:59.800 did not crack another bottle of champagne[br]after talking to me. 0:16:01.600,0:16:04.456 But she was now a scientist, 0:16:04.480,0:16:07.840 not only a subject in her experiment. 0:16:09.960,0:16:11.576 And so I encourage you 0:16:11.600,0:16:15.056 to seek humility and curiosity 0:16:15.080,0:16:16.280 in your physicians. 0:16:16.760,0:16:19.736 Almost 20 billion times each year, 0:16:19.760,0:16:23.696 a person walks into a doctor's office, 0:16:23.720,0:16:26.000 and that person becomes a patient. 0:16:27.320,0:16:30.840 You or someone you love[br]will be that patient sometime very soon. 0:16:31.840,0:16:33.480 How will you talk to your doctors? 0:16:34.640,0:16:35.840 What will you tell them? 0:16:36.760,0:16:38.280 What will they tell you? 0:16:40.600,0:16:42.816 They cannot tell you 0:16:42.840,0:16:44.360 what they do not know, 0:16:45.560,0:16:49.120 but they can tell you when they don't know 0:16:50.280,0:16:51.640 if only you'll ask. 0:16:52.160,0:16:55.000 So please, join the conversation. 0:16:56.200,0:16:57.416 Thank you. 0:16:57.440,0:16:59.080 (Applause)