0:00:10.143,0:00:14.244
So some of the smallest[br]most insignificant work

0:00:14.244,0:00:17.995
is everyday cos reflect[br]a lot about who we are.

0:00:17.995,0:00:20.137
And I say this not[br]as a linguist,

0:00:20.137,0:00:23.506
or a computer scientist[br]but as a social psychologist.

0:00:23.506,0:00:25.743
And today I'd like[br]to tell you a story

0:00:25.743,0:00:28.345
that summarizes[br]a lot of the research

0:00:28.345,0:00:31.060
that my colleagues,[br]my students and I have done,

0:00:31.060,0:00:34.623
that have helped me[br]to come to this realization.

0:00:34.623,0:00:38.137
Now several years ago I was studying[br]the nature of traumatic experience

0:00:38.137,0:00:40.607
and how it is related[br]to physical health

0:00:40.607,0:00:44.927
and kept finding[br]that just completely perplexed me.

0:00:44.927,0:00:48.965
Basically when people have[br]a major traumatic experience in their life,

0:00:48.965,0:00:52.355
they are much more likely[br]to get sick after that event,

0:00:52.355,0:00:54.462
if they keep the events secret,

0:00:54.468,0:01:02.145
than if they actually[br]talk to other people.

0:01:02.145,0:01:07.127
So, this really bugged me,[br]so keeping a secret it seems

0:01:07.127,0:01:09.319
is somehow toxic.

0:01:16.000,0:01:18.000
####this let me too

0:01:18.000,0:01:21.000
brunson experiment we brought people in the laboratory

0:01:21.000,0:01:23.000
and we asked them to write about

0:01:23.000,0:01:26.000
the most dramatic experiences they've had

0:01:26.000,0:01:28.000
especially if they kept a secret

0:01:28.000,0:01:30.000
and these are big trauma cedras things like right

0:01:30.000,0:01:31.000
they were like uh...

0:01:31.000,0:01:34.000
major public humiliations or failure

0:01:34.000,0:01:38.000
and the results that we got from this this study were stunning

0:01:38.000,0:01:39.000
we discovered that

0:01:39.000,0:01:40.000
harried

0:01:40.000,0:01:43.000
people write as little as fifteen minutes a day for three or four

0:01:43.000,0:01:45.000
consecutive days brought about

0:01:45.000,0:01:48.000
meaningful change in people's physical health

0:01:48.000,0:01:51.000
and even their immune function

0:01:51.000,0:01:54.000
translating up saying experiences into words

0:01:54.000,0:01:56.000
makes a difference

0:01:56.000,0:01:58.000
book why

0:01:58.000,0:02:01.000
since then there been hundreds of studies done by lab so all over the

0:02:01.000,0:02:04.000
world trying to answer this and they haven't come up with the single life as

0:02:04.000,0:02:06.000
a single explanation

0:02:06.000,0:02:09.000
by own approach was to actually

0:02:09.000,0:02:11.000
look at the essays that these people wrote

0:02:11.000,0:02:13.000
and try to figure out

0:02:13.000,0:02:16.000
was there something about the essays i can't predict who would benefit from

0:02:16.000,0:02:18.000
writing verses he wouldn't

0:02:18.000,0:02:21.000
i tried and i couldn't figure it out

0:02:21.000,0:02:25.000
so i gotta number psychologists and other experts to read and write hundreds

0:02:25.000,0:02:26.000
of these essays

0:02:26.000,0:02:30.000
and they couldn't fixya pattern either

0:02:30.000,0:02:32.000
units to try some other strategies cell

0:02:32.000,0:02:36.000
with the help of one of my graduate students partha francis we're on a

0:02:36.000,0:02:37.000
computer program

0:02:37.000,0:02:40.000
and the idea of this computer program was to go into any given text

0:02:40.000,0:02:44.000
and calculate the percentage of words in the attacks that were positive emotion

0:02:44.000,0:02:45.000
words

0:02:45.000,0:02:46.000
negative emotion words

0:02:46.000,0:02:51.000
or words related to topics such as death or sex or violence or

0:02:51.000,0:02:53.000
religion or family

0:02:53.000,0:02:56.000
and as long as we are writing the computer program

0:02:56.000,0:02:59.000
i thought well let's go ahead and throw in some parts of speech pronouns

0:02:59.000,0:03:01.000
prepositions

0:03:01.000,0:03:04.000
because it was easy who cares

0:03:04.000,0:03:05.000
i go back

0:03:05.000,0:03:08.000
start to analyze these dramatic essays

0:03:08.000,0:03:10.000
squiggly discover that

0:03:10.000,0:03:12.000
the content of what people were writing about

0:03:12.000,0:03:16.000
hetnet didn't matter in terms of if they improved in their help they're not

0:03:16.000,0:03:17.000
instead

0:03:17.000,0:03:21.000
ulysses with these job boards pronouns and articles of prepositions and so

0:03:21.000,0:03:22.000
forth

0:03:22.000,0:03:24.000
that didn't matter

0:03:24.000,0:03:26.000
not think about this

0:03:26.000,0:03:27.000
here people are writing about

0:03:27.000,0:03:30.000
deeply disturbing issues

0:03:30.000,0:03:33.000
the actual topics that dealt with

0:03:33.000,0:03:36.000
tragedies devastation horrible things

0:03:36.000,0:03:39.000
the topics themselves in the words associate with those topics made no

0:03:39.000,0:03:40.000
difference

0:03:40.000,0:03:45.000
instead these little words like aryan vi and and didn't matter

0:03:45.000,0:03:47.000
i get looking for the obvious

0:03:47.000,0:03:48.000
but in fact

0:03:48.000,0:03:51.000
and i don't pay attention to what people were saying

0:03:51.000,0:03:54.000
but not how they were saying it

0:03:54.000,0:03:56.000
so how do i go about

0:03:56.000,0:03:58.000
analyzing watch versus how

0:03:58.000,0:04:02.000
well turns out that they're difficult classes of words that makes these makes

0:04:02.000,0:04:04.000
that look at this distinction whatever it is

0:04:04.000,0:04:07.000
if you're looking at what people are writing about you look at when park all

0:04:07.000,0:04:13.000
content word caesar now into the regular verbs it as yet since i'm a adverbs

0:04:13.000,0:04:17.000
you know that's stuff of thought this is the stuff of communication we were

0:04:17.000,0:04:20.000
trying to talk to somebody gogo

0:04:20.000,0:04:23.000
and search terms are all based on these content words

0:04:23.000,0:04:27.000
the other group of words are art class of words urgently cult

0:04:27.000,0:04:28.000
function works

0:04:28.000,0:04:29.000
at funship words

0:04:29.000,0:04:31.000
are made up of the most boring

0:04:31.000,0:04:34.000
words that you can imagine

0:04:34.000,0:04:35.000
they're made up of

0:04:35.000,0:04:38.000
pronouns army he she

0:04:38.000,0:04:40.000
prepositions to of four

0:04:40.000,0:04:44.000
auxiliary verbs and is have

0:04:44.000,0:04:48.000
out wake you up by-catch they'll have to wake up i keep talking about these

0:04:48.000,0:04:50.000
function worth dot

0:04:50.000,0:04:52.000
it turns out these function words

0:04:52.000,0:04:55.000
are really interested because first of all

0:04:55.000,0:04:57.000
there's only about five hundred

0:04:57.000,0:04:59.000
function words in english

0:04:59.000,0:05:02.000
so they account for far less than one percent of all the words we know we hear

0:05:02.000,0:05:04.000
weary

0:05:04.000,0:05:07.000
nevertheless they reflect fifty-five dist

0:05:07.000,0:05:09.000
to sixty percent of all the words that we

0:05:09.000,0:05:11.000
that we are surrounded with their everywhere

0:05:11.000,0:05:13.000
but we don't pay attention to them

0:05:13.000,0:05:15.000
in english and in other languages

0:05:15.000,0:05:17.000
there the shortest words there are a hand

0:05:17.000,0:05:19.000
when they're spoken or with your reading

0:05:19.000,0:05:23.000
pcf into your brain at the speed of less than two tenths of a second

0:05:23.000,0:05:27.000
meaning that they're processed essentially not consciously

0:05:27.000,0:05:29.000
but there's something even more interesting about that

0:05:29.000,0:05:32.000
they are social they are

0:05:32.000,0:05:33.000
profoundly social

0:05:33.000,0:05:36.000
let me give me an example let's say you're walking along

0:05:36.000,0:05:37.000
you see in note on the ground

0:05:37.000,0:05:39.000
you pick it up and says

0:05:39.000,0:05:42.000
i am placing it on the table

0:05:42.000,0:05:44.000
well that kinda makes an skied it doesn't

0:05:44.000,0:05:48.000
by places on the table this to content words placing in table

0:05:48.000,0:05:50.000
all the rest of function worked

0:05:50.000,0:05:52.000
i am yet

0:05:52.000,0:05:54.000
on p

0:05:54.000,0:05:58.000
now the reason this doesn't make sense to most of us

0:05:58.000,0:05:59.000
is it was i

0:05:59.000,0:06:01.000
no idea amma implies

0:06:01.000,0:06:04.000
present tense when was it written

0:06:04.000,0:06:06.000
no idea what it is

0:06:06.000,0:06:08.000
on v table v table

0:06:08.000,0:06:10.000
needs its a table that

0:06:10.000,0:06:11.000
dot author knew about

0:06:11.000,0:06:14.000
and they intended recipient of this note new about

0:06:14.000,0:06:17.000
but nobody else did and in fact

0:06:17.000,0:06:19.000
there's no only has meaning

0:06:19.000,0:06:21.000
to the uh... authored

0:06:21.000,0:06:22.000
and the recipient of the note

0:06:22.000,0:06:28.000
at a particular time in a particular location in fact if i took that no to

0:06:28.000,0:06:30.000
this all turn out six months later and say

0:06:30.000,0:06:34.000
what's this all about there's a good chance that the the off was safe

0:06:34.000,0:06:37.000
no idea

0:06:37.000,0:06:39.000
function of words are social

0:06:39.000,0:06:43.000
they tell us about the author they tell us about the relationship between the

0:06:43.000,0:06:44.000
author of the recipient

0:06:44.000,0:06:47.000
and relationship between the author

0:06:47.000,0:06:49.000
and the topic itself

0:06:49.000,0:06:52.000
is take heart of what i want to talk to you about today

0:06:52.000,0:06:54.000
by analyzing function words

0:06:54.000,0:06:56.000
we start to get a sense

0:06:56.000,0:06:58.000
of who people are quick to relationships are

0:06:58.000,0:07:00.000
how they think about theirselves

0:07:00.000,0:07:01.000
and how they

0:07:01.000,0:07:04.000
connect with others

0:07:04.000,0:07:06.000
whether a lot of function words

0:07:06.000,0:07:10.000
honestly i could talk for several hours about function words but i'm going to

0:07:10.000,0:07:12.000
spare you that it just focus on it

0:07:12.000,0:07:15.000
couple today to just give you a flavor of her

0:07:15.000,0:07:17.000
why they're so interesting

0:07:17.000,0:07:21.000
let's start off with pro downs of the storm up with third-person pronouns like

0:07:21.000,0:07:24.000
t-shirt ye bang

0:07:24.000,0:07:27.000
it turns out some people out there in the world used pronouns these

0:07:27.000,0:07:29.000
third-person pronouns at high rates

0:07:29.000,0:07:31.000
and other people at lower rates

0:07:31.000,0:07:34.000
what kind of person would use

0:07:34.000,0:07:38.000
well you have to think about pronouns as and all function words

0:07:38.000,0:07:39.000
in terms of

0:07:39.000,0:07:42.000
where our people paying attention

0:07:42.000,0:07:45.000
if you are using these third-person pronounced by different definition

0:07:45.000,0:07:47.000
you're paying attention to other people

0:07:47.000,0:07:50.000
you care about other people you're thinking about other people

0:07:50.000,0:07:52.000
at people who use these at high rates

0:07:52.000,0:07:54.000
are much more socially engaged

0:07:54.000,0:07:58.000
we can analyze emails tweets and so forth and get a sense someone's social

0:07:58.000,0:08:01.000
engagement just by looking at this

0:08:01.000,0:08:06.000
how about first-person singular part as a highly me in mind

0:08:06.000,0:08:07.000
okay

0:08:07.000,0:08:11.000
you see tential argument somewhat is attending to their thoughts feelings

0:08:11.000,0:08:12.000
behaviors

0:08:12.000,0:08:15.000
to themselves and subway would use these words more

0:08:15.000,0:08:19.000
what kind of person you think uses aren't words the most

0:08:19.000,0:08:21.000
you're sitting there you're speaking for them

0:08:21.000,0:08:22.000
well somebody who's

0:08:22.000,0:08:25.000
self-centered self-important narcissistic

0:08:25.000,0:08:26.000
uh...

0:08:26.000,0:08:31.000
hungry for power and highest status

0:08:31.000,0:08:34.000
you would be completely wrong

0:08:34.000,0:08:36.000
in fact the person who is

0:08:36.000,0:08:40.000
highest instead issues is on words the least

0:08:40.000,0:08:42.000
the new rephrase that

0:08:42.000,0:08:46.000
the hire anybody isn't status the less they use a high were ds

0:08:46.000,0:08:48.000
the lower so what is in status

0:08:48.000,0:08:51.000
the higher they use a spy works

0:08:51.000,0:08:54.000
i discovered this by analyzing emails

0:08:54.000,0:08:59.000
isdn messages natural conversations business groups and so forth

0:08:59.000,0:09:02.000
in the affects were huge

0:09:02.000,0:09:05.000
i look at these results and i thought

0:09:05.000,0:09:09.000
this must be true for other people but he can't possibly be true for me

0:09:09.000,0:09:13.000
you know i'd love everybody equally

0:09:13.000,0:09:16.000
isolated analyze my own emails

0:09:16.000,0:09:17.000
on the same as everybody else

0:09:17.000,0:09:22.000
alexey melt that i get from the undergraduate student

0:09:22.000,0:09:25.000
dear doctor pennebaker i would like to know if i could possibly meet with you

0:09:25.000,0:09:28.000
because i think i need to change my grades are right back

0:09:28.000,0:09:32.000
dear student thank you so much for your email

0:09:32.000,0:09:36.000
unfortunately uh... later which prices don't work well

0:09:36.000,0:09:39.000
i look at my email to the dean

0:09:39.000,0:09:42.000
dare denied jamie pennebaker and i would like to ask if i could do this and i

0:09:42.000,0:09:45.000
could get that like to do this in the team rice packed

0:09:45.000,0:09:50.000
dear jamie thank you so much for your email so forth

0:09:50.000,0:09:54.000
not everybody is being completely polite

0:09:54.000,0:09:56.000
nobody's putting anybody down

0:09:56.000,0:09:59.000
this is the language of power in status

0:09:59.000,0:10:02.000
it tells us where people are paying attention high status person

0:10:02.000,0:10:07.000
is looking out at the world the los esperamos to be looking more inwardly

0:10:07.000,0:10:09.000
what about others states

0:10:09.000,0:10:10.000
lets move beyond status

0:10:10.000,0:10:14.000
let's look at emotional states

0:10:14.000,0:10:17.000
you would think that someone would be paying more attention to themselves

0:10:17.000,0:10:19.000
if they're in pain

0:10:19.000,0:10:22.000
it could be physical pain or emotional pain

0:10:22.000,0:10:26.000
in fact you alive we look at people who are depressed we've done any studies on

0:10:26.000,0:10:28.000
this we know the people who are depressed

0:10:28.000,0:10:32.000
pay attention to themselves more and they used the word i'm more

0:10:32.000,0:10:36.000
that one of our very first time he's looked at the poetry of suicidal and non

0:10:36.000,0:10:40.000
suicidal poets that we get this research where we

0:10:40.000,0:10:43.000
with through analyzer poetry and initially i thought

0:10:43.000,0:10:46.000
whether big big differences in the degree that they use negative emotion

0:10:46.000,0:10:47.000
words

0:10:47.000,0:10:48.000
not true

0:10:48.000,0:10:54.000
suicidal and non suicidal poets all use negative motion words at high rates

0:10:54.000,0:10:59.000
i think it's part of it is part of the job description

0:10:59.000,0:11:01.000
the big difference was their use of the word on

0:11:01.000,0:11:04.000
suicidal poets used to work hard work

0:11:04.000,0:11:10.000
consider this poll on this is by sylvia plath you later committed suicide

0:11:10.000,0:11:13.000
despotic listen to the way that she uses the word i

0:11:13.000,0:11:15.000
and first-person singular

0:11:15.000,0:11:16.000
and this is the optus

0:11:16.000,0:11:21.000
and taking some lines from her poland not bad girls love song

0:11:21.000,0:11:24.000
eyes shut my eyes and all the world drops dead

0:11:24.000,0:11:27.000
i've missed my live and always born again

0:11:27.000,0:11:30.000
i think a major up inside my head

0:11:30.000,0:11:35.000
by fitting in return the way you said but i grow old and i forget renee

0:11:35.000,0:11:39.000
i think i made you up inside my head

0:11:39.000,0:11:42.000
you can almost see plan

0:11:42.000,0:11:46.000
embracing her sorrow her misery and so forth

0:11:46.000,0:11:50.000
and you can compare her writing with uh... other poets who write about in but

0:11:50.000,0:11:53.000
not suicidal poets who right about lost love

0:11:53.000,0:11:56.000
when they gave him almost see them holding at all

0:11:56.000,0:11:59.000
from a distance of their looking at it from aboard distance

0:11:59.000,0:12:02.000
third-person perspective

0:12:02.000,0:12:04.000
now there's a really interesting things head out uh...

0:12:04.000,0:12:07.000
important theory within psychology about depression

0:12:07.000,0:12:09.000
and people who are depressed arf

0:12:09.000,0:12:14.000
thought to be people who are very high in self-awareness urself focus

0:12:14.000,0:12:16.000
and part of this is a also tend to be

0:12:16.000,0:12:20.000
extremely uh... honest

0:12:20.000,0:12:22.000
there often

0:12:22.000,0:12:23.000
today are it

0:12:23.000,0:12:25.000
they're they're many study showing that they

0:12:25.000,0:12:27.000
have this deficit in they're not able to have

0:12:27.000,0:12:30.000
a positive illusions about ourselves

0:12:30.000,0:12:31.000
those of us who are depressed

0:12:31.000,0:12:35.000
get by every day but holding these insane illusions about the life

0:12:35.000,0:12:36.000
but these people

0:12:36.000,0:12:39.000
are brutally honest

0:12:39.000,0:12:41.000
now this made me wonder

0:12:41.000,0:12:44.000
throwaway depression for just a second could return this entire thing upside

0:12:44.000,0:12:47.000
down to find out if depressed people

0:12:47.000,0:12:50.000
or if we could use the computer program

0:12:50.000,0:12:53.000
linguistic lie-detector let me for anybody so

0:12:53.000,0:12:57.000
in fact we did some studies for we bra people no lab we do some to lie or tell

0:12:57.000,0:12:58.000
the truth

0:12:58.000,0:13:01.000
we analyze court transcripts of people who are all found guilty half of whom

0:13:01.000,0:13:03.000
were exhausted later exonerated

0:13:03.000,0:13:06.000
and the affects rectly quite impressive

0:13:06.000,0:13:10.000
we did a pretty good job at telling to someone who is telling the truth verses

0:13:10.000,0:13:12.000
lying in one of the best words

0:13:12.000,0:13:15.000
was he uses the word i'm people who tell the truth

0:13:15.000,0:13:19.000
used the word i border pony what they're saying liars

0:13:19.000,0:13:26.000
pertaining to hold off distancing themselves

0:13:26.000,0:13:28.000
lie detection depression

0:13:28.000,0:13:32.000
status are all something so we can look at but one of the things that i'm most

0:13:32.000,0:13:36.000
interested now is looking at groups looking at the relationship between two

0:13:36.000,0:13:38.000
people can you tell how to people

0:13:38.000,0:13:39.000
forget who won't bite

0:13:39.000,0:13:43.000
by analyzing the weight they're using function worked with each other

0:13:43.000,0:13:47.000
and the answer is yes we look at the percentage of each class of words and we

0:13:47.000,0:13:51.000
come up with the metrics mccall language style matchy

0:13:51.000,0:13:55.000
and the more that two people are matching their function word use

0:13:55.000,0:13:57.000
the more there on the same page

0:13:57.000,0:14:00.000
the more they're talking about something in the same way

0:14:00.000,0:14:04.000
now what i said we started to look at this was with speed dating

0:14:04.000,0:14:06.000
not going to tell you

0:14:06.000,0:14:09.000
love speed dating i've really it just

0:14:09.000,0:14:12.000
i would never do it in a million years

0:14:12.000,0:14:16.000
but anchorage all of you to go do speed dating it when you do

0:14:16.000,0:14:19.000
invite a researcher along because there is no carradine

0:14:19.000,0:14:21.000
it is better

0:14:21.000,0:14:25.000
we've been involved in st speed dating projects where

0:14:25.000,0:14:26.000
people coming in

0:14:26.000,0:14:30.000
and in there for a minute date we tape-recorded they know we are heavily

0:14:30.000,0:14:33.000
transcribe the not the way they talk

0:14:33.000,0:14:36.000
the more they match in their language

0:14:36.000,0:14:39.000
the more likely they are to go out on a date we can predict who will go on a

0:14:39.000,0:14:44.000
date at rates slightly better than the people themselves here

0:14:44.000,0:14:48.000
we've done studies with young dating couples where we uh...

0:14:48.000,0:14:51.000
they had to be in our study they have to give this ten days of the instant

0:14:51.000,0:14:53.000
messages our audience

0:14:53.000,0:14:58.000
and what we do is we analyze their audience with its this style matching

0:14:58.000,0:15:02.000
and we do much much better than they do have prediction if they'll be together

0:15:02.000,0:15:05.000
three months later

0:15:05.000,0:15:08.000
the fact is his these words are telling us how individuals and

0:15:08.000,0:15:10.000
pairs of people are connecting

0:15:10.000,0:15:13.000
what about groups now this is an area that were network you know we're looking

0:15:13.000,0:15:17.000
at working groups summary groups that we've uh... work with people in the

0:15:17.000,0:15:21.000
business school would look at uh... people you get to know you groups

0:15:21.000,0:15:25.000
we do at occasional groups and what we're finding his bike looking at group

0:15:25.000,0:15:29.000
of say five a six people we cannot get a sense of how productive the group will

0:15:29.000,0:15:32.000
be and also how cohesive the group

0:15:32.000,0:15:35.000
simply by looking at the style matching

0:15:35.000,0:15:37.000
but here's where things are starting to get you christine

0:15:37.000,0:15:43.000
bite tracking a groups this interacting and say they're all interacting online

0:15:43.000,0:15:47.000
we can't have a computer of monitoring how the group is behaving imagine for

0:15:47.000,0:15:48.000
example

0:15:48.000,0:15:49.000
you are up

0:15:49.000,0:15:50.000
in this group

0:15:50.000,0:15:52.000
and a computer approach

0:15:52.000,0:15:54.000
comes to your group every now and then

0:15:54.000,0:15:57.000
anna message comes and says

0:15:57.000,0:16:00.000
you guys are not paying attention to one another

0:16:00.000,0:16:04.000
you need to be you'd be more attentive to what the other people are saying or

0:16:04.000,0:16:07.000
you guys for the last few minutes have strayed off topic

0:16:07.000,0:16:11.000
try to get back on topic or that loud mouth in the group the computer comes in

0:16:11.000,0:16:12.000
missus

0:16:12.000,0:16:17.000
joan for the last five minutes you said fifty percent of the words when she

0:16:17.000,0:16:18.000
stand back

0:16:18.000,0:16:21.000
any courage others to talk

0:16:21.000,0:16:24.000
we have now created a program that does the s

0:16:24.000,0:16:28.000
and we've now tested out with hundreds of groups and that we are getting very

0:16:28.000,0:16:31.000
very promising results

0:16:31.000,0:16:33.000
now you can start to see

0:16:33.000,0:16:37.000
why a m so excited about this world the function works

0:16:37.000,0:16:40.000
that we're not taking this in all these in

0:16:40.000,0:16:43.000
directions that uh... i'd never would've thought about

0:16:43.000,0:16:46.000
we've been looking at it in terms of looking at historical records can you

0:16:46.000,0:16:51.000
tell if a particular uh... explorer committed suicide tourist murdered we've

0:16:51.000,0:16:52.000
got a project on that

0:16:52.000,0:16:56.000
can you look at a company and get a sense of how their internal

0:16:56.000,0:17:00.000
communications are working how well they are connected with the people in their

0:17:00.000,0:17:04.000
company or with their clients we look at that to corporate uh... earnings reports

0:17:04.000,0:17:09.000
or the quarterly phone calls to get a sense of the internal groups dynamics of

0:17:09.000,0:17:12.000
the company we've worked with the government to try to get a sense of

0:17:12.000,0:17:17.000
terrorist groups and how if they are likely to behaved badly

0:17:17.000,0:17:21.000
we help people sort out their love lives it

0:17:21.000,0:17:23.000
you can start to say that

0:17:23.000,0:17:24.000
bike harnessing these

0:17:24.000,0:17:29.000
east the power of these function words we can get a sense of individuals and

0:17:29.000,0:17:33.000
groups and help people are connected

0:17:33.000,0:17:36.000
now but i wouldn't hurt you to do

0:17:36.000,0:17:38.000
i'd like you to go home

0:17:38.000,0:17:39.000
tonight

0:17:39.000,0:17:43.000
and i want you to start looking at your emails here tweets year high amps or

0:17:43.000,0:17:44.000
whatever

0:17:44.000,0:17:46.000
added doing that

0:17:46.000,0:17:48.000
what i hope you start to see is

0:17:48.000,0:17:52.000
first of all you learn a little bit more about your relationship with others but

0:17:52.000,0:17:53.000
more than anything

0:17:53.000,0:17:56.000
i hope you learned a little bit of about yourself