1 00:00:00,372 --> 00:00:02,085 I think we're all aware 2 00:00:02,085 --> 00:00:05,058 that the world today is full of problems. 3 00:00:05,058 --> 00:00:07,153 We've been hearing them 4 00:00:07,153 --> 00:00:11,443 today and yesterday and every day for decades. 5 00:00:11,443 --> 00:00:15,487 Serious problems, big problems, pressing problems. 6 00:00:15,487 --> 00:00:18,843 Poor nutrition, access to water, 7 00:00:18,843 --> 00:00:21,880 climate change, deforestation, 8 00:00:21,880 --> 00:00:25,124 lack of skills, insecurity, not enough food, 9 00:00:25,124 --> 00:00:28,100 not enough healthcare, pollution. 10 00:00:28,100 --> 00:00:29,845 There's problem after problem, 11 00:00:29,845 --> 00:00:32,376 and I think what really separates this time 12 00:00:32,376 --> 00:00:36,500 from any time I can remember in my brief time 13 00:00:36,500 --> 00:00:38,935 on Earth is the awareness of these problems. 14 00:00:38,935 --> 00:00:41,501 We're all very aware. 15 00:00:41,501 --> 00:00:43,529 Why are we having so much trouble 16 00:00:43,529 --> 00:00:45,360 dealing with these problems? 17 00:00:45,360 --> 00:00:48,400 That's the question I've been struggling with, 18 00:00:48,400 --> 00:00:52,569 coming from my very different perspective. 19 00:00:52,569 --> 00:00:55,652 I'm not a social problem guy. 20 00:00:55,652 --> 00:00:58,414 I'm a guy that works with business, 21 00:00:58,414 --> 00:01:01,704 helps business make money. 22 00:01:01,704 --> 00:01:04,938 God forbid. 23 00:01:04,938 --> 00:01:07,992 So why are we having so many problems 24 00:01:07,992 --> 00:01:11,135 with these social problems, 25 00:01:11,135 --> 00:01:13,192 and really is there any role for business, 26 00:01:13,192 --> 00:01:16,725 and if so, what is that role? 27 00:01:16,725 --> 00:01:19,584 I think that in order to address that question, 28 00:01:19,584 --> 00:01:23,450 we have to step back and think about 29 00:01:23,450 --> 00:01:27,105 how we've understood and pondered 30 00:01:27,105 --> 00:01:29,103 both the problems and the solutions 31 00:01:29,103 --> 00:01:33,267 to these great social challenges that we face. 32 00:01:33,267 --> 00:01:36,101 Now, I think many have seen business 33 00:01:36,101 --> 00:01:38,976 as the problem, or at least one of the problems, 34 00:01:38,976 --> 00:01:41,728 in many of the social challenges we face. 35 00:01:41,728 --> 00:01:43,134 You know, think of the fast food industry, 36 00:01:43,134 --> 00:01:45,109 the drug industry, the banking industry. 37 00:01:45,109 --> 00:01:47,288 You know, this is a low point 38 00:01:47,288 --> 00:01:50,279 in the respect for business. 39 00:01:50,279 --> 00:01:51,989 Business is not seen as the solution. 40 00:01:51,989 --> 00:01:55,730 It's seen as the problem now, for most people. 41 00:01:55,730 --> 00:01:57,704 And rightly so, in many cases. 42 00:01:57,704 --> 00:01:59,983 There's a lot of bad actors out there 43 00:01:59,983 --> 00:02:02,160 that have done the wrong thing, 44 00:02:02,160 --> 00:02:03,961 that actually have made the problem worse. 45 00:02:03,961 --> 00:02:07,424 So this perspective is perhaps justified. 46 00:02:07,424 --> 00:02:10,014 How have we tended to see the solutions 47 00:02:10,014 --> 00:02:12,350 to these social problems, 48 00:02:12,350 --> 00:02:15,512 these many issues that we face in society? 49 00:02:15,512 --> 00:02:17,144 Well, we've tended to see the solutions 50 00:02:17,144 --> 00:02:19,296 in terms of NGOs, 51 00:02:19,296 --> 00:02:21,302 in terms of government, 52 00:02:21,302 --> 00:02:23,439 in terms of philanthropy. 53 00:02:23,439 --> 00:02:25,873 Indeed, the kind of unique organizational entity 54 00:02:25,873 --> 00:02:30,630 of this age is this tremendous rise of NGOs 55 00:02:30,630 --> 00:02:33,136 and social organizations. 56 00:02:33,136 --> 00:02:35,960 This is a unique, new organizational form 57 00:02:35,960 --> 00:02:37,153 that we've seen grown up. 58 00:02:37,153 --> 00:02:40,560 Enormous innovation, enormous energy, 59 00:02:40,560 --> 00:02:43,295 enormous talent now has been mobilized 60 00:02:43,295 --> 00:02:45,415 through this structure 61 00:02:45,415 --> 00:02:50,268 to try to deal with all of these challenges. 62 00:02:50,268 --> 00:02:54,525 And many of us here are deeply involved in that. 63 00:02:54,525 --> 00:02:56,034 I'm a business school professor, 64 00:02:56,034 --> 00:03:00,049 but I've actually founded, I think, now, four nonprofits. 65 00:03:00,049 --> 00:03:02,938 Whenever I got interested and became aware 66 00:03:02,938 --> 00:03:05,998 of a societal problem, that was what I did, 67 00:03:05,998 --> 00:03:07,876 form a nonprofit. 68 00:03:07,876 --> 00:03:10,939 That was the way we've thought about how to deal 69 00:03:10,939 --> 00:03:11,948 with these issues. 70 00:03:11,948 --> 00:03:16,400 Even a business school professor has thought about it that way. 71 00:03:16,400 --> 00:03:18,235 But I think at this moment, 72 00:03:18,235 --> 00:03:21,004 we've been at this for quite a while. 73 00:03:21,004 --> 00:03:23,856 We've been aware of these problems for decades. 74 00:03:23,856 --> 00:03:25,766 We have decades of experience 75 00:03:25,766 --> 00:03:30,091 with our NGOs and with our government entities, 76 00:03:30,091 --> 00:03:31,920 and there's an awkward reality. 77 00:03:31,920 --> 00:03:33,862 The awkward reality is we're not making 78 00:03:33,862 --> 00:03:36,446 fast enough progress. 79 00:03:36,446 --> 00:03:39,170 We're not winning. 80 00:03:39,170 --> 00:03:41,254 These problems still seem very daunting 81 00:03:41,254 --> 00:03:42,460 and very intractable, 82 00:03:42,460 --> 00:03:45,160 and any solutions we're achieving 83 00:03:45,160 --> 00:03:47,100 are small solutions. 84 00:03:47,100 --> 00:03:50,982 We're making incremental progress. 85 00:03:50,982 --> 00:03:53,704 What's the fundamental problem we have 86 00:03:53,704 --> 00:03:56,782 in dealing with these social problems? 87 00:03:56,782 --> 00:04:00,814 If we cut all the complexity away, 88 00:04:00,814 --> 00:04:04,193 we have the problem of scale. 89 00:04:04,193 --> 00:04:07,304 We can't scale. 90 00:04:07,304 --> 00:04:10,231 We can make progress. We can show benefits. 91 00:04:10,231 --> 00:04:13,559 We can show results. We can make things better. 92 00:04:13,559 --> 00:04:17,837 We're helping. We're doing better. We're doing good. 93 00:04:17,837 --> 00:04:20,191 We can't scale. 94 00:04:20,191 --> 00:04:25,157 We can't make a large-scale impact on these problems. 95 00:04:25,157 --> 00:04:26,991 Why is that? 96 00:04:26,991 --> 00:04:30,581 Because we don't have the resources. 97 00:04:30,581 --> 00:04:32,292 And that's really clear now. 98 00:04:32,292 --> 00:04:35,174 And that's clearer now than it's been for decades. 99 00:04:35,174 --> 00:04:38,726 There's simply not enough money 100 00:04:38,726 --> 00:04:42,117 to deal with any of these problems at scale 101 00:04:42,117 --> 00:04:44,442 using the current model. 102 00:04:44,442 --> 00:04:47,512 There's not enough tax revenue, 103 00:04:47,512 --> 00:04:51,558 there's not enough philanthropic donations, 104 00:04:51,558 --> 00:04:54,006 to deal with these problems the way we're dealing with them now. 105 00:04:54,006 --> 00:04:59,171 We've got to confront that reality. 106 00:04:59,171 --> 00:05:02,230 And the scarcity of resources 107 00:05:02,230 --> 00:05:06,257 for dealing with these problems is only growing, 108 00:05:06,257 --> 00:05:09,807 certainly in the advanced world today, 109 00:05:09,807 --> 00:05:14,186 with all the fiscal problems we face. 110 00:05:14,186 --> 00:05:18,431 So if it's fundamentally a resource problem, 111 00:05:18,431 --> 00:05:22,476 where are the resources in society? 112 00:05:22,476 --> 00:05:24,861 How are those resources really created, 113 00:05:24,861 --> 00:05:26,568 the resources we're going to need to deal 114 00:05:26,568 --> 00:05:30,208 with all these societal challenges? 115 00:05:30,208 --> 00:05:33,324 Well there, I think the answer is very clear: 116 00:05:33,324 --> 00:05:37,010 They're in business. 117 00:05:37,010 --> 00:05:42,621 All wealth is actually created by business. 118 00:05:42,621 --> 00:05:45,347 Business creates wealth 119 00:05:45,347 --> 00:05:50,393 when it meets needs at a profit. 120 00:05:50,393 --> 00:05:52,857 That's how all wealth is created. 121 00:05:52,857 --> 00:05:55,230 It's meeting needs at a profit 122 00:05:55,230 --> 00:05:57,642 that leads to taxes 123 00:05:57,642 --> 00:05:59,311 and that leads to incomes 124 00:05:59,311 --> 00:06:01,578 and that leads to charitable donations. 125 00:06:01,578 --> 00:06:04,829 That's where all the resources come from. 126 00:06:04,829 --> 00:06:07,287 Only business can actually create resources. 127 00:06:07,287 --> 00:06:09,241 Other institutions can utilize them 128 00:06:09,241 --> 00:06:10,466 to do important work, 129 00:06:10,466 --> 00:06:13,650 but only business can create them. 130 00:06:13,650 --> 00:06:15,171 And business creates them 131 00:06:15,171 --> 00:06:23,049 when it's able to meet a need at a profit. 132 00:06:23,049 --> 00:06:26,433 The resources are overwhelmingly 133 00:06:26,433 --> 00:06:28,322 generated by business. 134 00:06:28,322 --> 00:06:33,625 The question then is, how do we tap into this? 135 00:06:33,625 --> 00:06:36,000 How do we tap into this? 136 00:06:36,000 --> 00:06:38,947 Business generates those resources 137 00:06:38,947 --> 00:06:43,616 when it makes a profit. 138 00:06:43,616 --> 00:06:46,990 That profit is that small difference 139 00:06:46,990 --> 00:06:51,836 between the price and the cost it takes to produce 140 00:06:51,836 --> 00:06:54,153 whatever solution business has created 141 00:06:54,153 --> 00:06:57,376 to whatever problem they're trying to solve. 142 00:06:57,376 --> 00:07:04,136 But that profit is the magic. 143 00:07:04,136 --> 00:07:08,890 Why? Because that profit allows whatever solution 144 00:07:08,890 --> 00:07:11,109 we've created 145 00:07:11,109 --> 00:07:15,299 to be infinitely scalable. 146 00:07:15,299 --> 00:07:17,900 Because if we can make a profit, 147 00:07:17,900 --> 00:07:21,424 we can do it for 10, 100, a million, 148 00:07:21,424 --> 00:07:24,716 100 million, a billion. 149 00:07:24,716 --> 00:07:29,436 The solution becomes self-sustaining. 150 00:07:29,436 --> 00:07:32,035 That's what business does 151 00:07:32,035 --> 00:07:35,645 when it makes a profit. 152 00:07:35,645 --> 00:07:38,029 Now what does this all have to do 153 00:07:38,029 --> 00:07:41,097 with social problems? 154 00:07:41,097 --> 00:07:44,379 Well, one line of thinking is, let's take this profit 155 00:07:44,379 --> 00:07:49,928 and redeploy it into social problems. 156 00:07:49,928 --> 00:07:51,194 Business should give more. 157 00:07:51,194 --> 00:07:52,618 Business should be more responsible. 158 00:07:52,618 --> 00:07:55,068 And that's been the path that we've been on 159 00:07:55,068 --> 00:07:57,754 in business. 160 00:07:57,754 --> 00:07:59,618 But again, this path that we've been on 161 00:07:59,618 --> 00:08:03,958 is not getting us where we need to go. 162 00:08:03,958 --> 00:08:07,106 Now, I started out as a strategy professor, 163 00:08:07,106 --> 00:08:08,612 and I'm still a strategy professor. 164 00:08:08,612 --> 00:08:09,971 I'm proud of that. 165 00:08:09,971 --> 00:08:11,497 But I've also, over the years, 166 00:08:11,497 --> 00:08:14,153 worked more and more on social issues. 167 00:08:14,153 --> 00:08:17,420 I've worked on healthcare, the environment, 168 00:08:17,420 --> 00:08:20,992 economic development, reducing poverty, 169 00:08:20,992 --> 00:08:25,337 and as I worked more and more in the social field, 170 00:08:25,337 --> 00:08:26,899 I started seeing something 171 00:08:26,899 --> 00:08:30,169 that had a profound impact on me 172 00:08:30,169 --> 00:08:33,755 and my whole life, in a way. 173 00:08:33,755 --> 00:08:37,544 The conventional wisdom in economics 174 00:08:37,544 --> 00:08:41,412 and the view in business has historically been 175 00:08:41,412 --> 00:08:45,369 that actually, there's a tradeoff 176 00:08:45,369 --> 00:08:50,377 between social performance and economic performance. 177 00:08:50,377 --> 00:08:51,861 The conventional wisdom has been 178 00:08:51,861 --> 00:08:54,931 that business actually makes a profit 179 00:08:54,931 --> 00:08:56,724 by causing a social problem. 180 00:08:56,724 --> 00:08:58,906 The classic example is pollution. 181 00:08:58,906 --> 00:09:01,682 If business pollutes, it makes more money 182 00:09:01,682 --> 00:09:06,323 than if it tried to reduce that pollution. 183 00:09:06,323 --> 00:09:08,214 Reducing pollution is expensive, 184 00:09:08,214 --> 00:09:13,697 therefore businesses don't want to do it. 185 00:09:13,697 --> 00:09:16,642 It's profitable to have an unsafe working environment. 186 00:09:16,642 --> 00:09:19,380 It's too expensive to have a safe working environment, 187 00:09:19,380 --> 00:09:20,686 therefore business makes more money 188 00:09:20,686 --> 00:09:22,526 if they don't have a safe working environment. 189 00:09:22,526 --> 00:09:26,023 That's been the conventional wisdom. 190 00:09:26,023 --> 00:09:28,836 A lot of companies have fallen into that conventional wisdom. 191 00:09:28,836 --> 00:09:31,379 They resisted environmental improvement. 192 00:09:31,379 --> 00:09:36,813 They resisted workplace improvement. 193 00:09:36,813 --> 00:09:40,359 That thinking has led to, I think, 194 00:09:40,359 --> 00:09:41,879 much of the behavior 195 00:09:41,879 --> 00:09:43,815 that we have come to criticize in business, 196 00:09:43,815 --> 00:09:46,335 that I come to criticize in business. 197 00:09:46,335 --> 00:09:49,868 But the more deeply I got into all these social issues, 198 00:09:49,868 --> 00:09:52,880 one after another, 199 00:09:52,880 --> 00:09:55,326 and actually, the more I tried to address them 200 00:09:55,326 --> 00:09:57,442 myself, personally, in a few cases, 201 00:09:57,442 --> 00:10:00,171 through nonprofits that I was involved with, 202 00:10:00,171 --> 00:10:03,109 the more I found actually that the reality 203 00:10:03,109 --> 00:10:05,643 is the opposite. 204 00:10:05,643 --> 00:10:06,889 Business does not profit 205 00:10:06,889 --> 00:10:08,591 from causing social problems, 206 00:10:08,591 --> 00:10:12,965 actually not in any fundamental sense. 207 00:10:12,965 --> 00:10:15,158 That's a very simplistic view. 208 00:10:15,158 --> 00:10:17,866 The deeper we get into these issues, 209 00:10:17,866 --> 00:10:19,711 the more we start to understand 210 00:10:19,711 --> 00:10:21,612 that actually business profits 211 00:10:21,612 --> 00:10:23,608 from solving from social problems. 212 00:10:23,608 --> 00:10:26,152 That's where the real profit comes. 213 00:10:26,152 --> 00:10:28,993 Let's take pollution. 214 00:10:28,993 --> 00:10:31,209 We've learned today that actually 215 00:10:31,209 --> 00:10:33,616 reducing pollution and emissions 216 00:10:33,616 --> 00:10:37,122 is generating profit. 217 00:10:37,122 --> 00:10:39,190 It saves money. 218 00:10:39,190 --> 00:10:40,888 It makes the business more productive and efficient. 219 00:10:40,888 --> 00:10:42,285 It doesn't waste resources. 220 00:10:42,285 --> 00:10:44,928 Having a safer working environment actually, 221 00:10:44,928 --> 00:10:46,416 and avoiding accidents, 222 00:10:46,416 --> 00:10:47,788 it makes the business more profitable, 223 00:10:47,788 --> 00:10:50,996 because it's a sign of good processes. 224 00:10:50,996 --> 00:10:55,027 Accidents are expensive and costly. 225 00:10:55,027 --> 00:10:57,631 Issue by issue by issue, we start to learn 226 00:10:57,631 --> 00:11:00,597 that actually there's no trade-off 227 00:11:00,597 --> 00:11:04,193 between social progress 228 00:11:04,193 --> 00:11:07,194 and economic efficiency 229 00:11:07,194 --> 00:11:09,287 in any fundamental sense. 230 00:11:09,287 --> 00:11:10,646 Another issue is health. 231 00:11:10,646 --> 00:11:13,215 I mean, what we've found is actually 232 00:11:13,215 --> 00:11:15,097 health of employees is something 233 00:11:15,097 --> 00:11:16,490 that business should treasure, 234 00:11:16,490 --> 00:11:18,818 because that health allows those employees 235 00:11:18,818 --> 00:11:20,227 to be more productive and come to work 236 00:11:20,227 --> 00:11:22,543 and not be absent. 237 00:11:22,543 --> 00:11:25,967 The deeper work, the new work, the new thinking 238 00:11:25,967 --> 00:11:30,151 on the interface between business and social problems 239 00:11:30,151 --> 00:11:33,069 is actually showing that there's a fundamental, 240 00:11:33,069 --> 00:11:34,988 deep synergy, 241 00:11:34,988 --> 00:11:38,916 particularly if you're not thinking in the very short run. 242 00:11:38,916 --> 00:11:40,754 In the very short run, you can sometimes 243 00:11:40,754 --> 00:11:42,855 fool yourself into thinking 244 00:11:42,855 --> 00:11:45,150 that there's fundamentally opposing goals, 245 00:11:45,150 --> 00:11:47,963 but in the long run, ultimately, we're learning 246 00:11:47,963 --> 00:11:52,159 in field after field that this is simply not true. 247 00:11:52,159 --> 00:11:55,449 So how could we tap into 248 00:11:55,449 --> 00:11:58,171 the power of business 249 00:11:58,171 --> 00:12:00,374 to address the fundamental problems 250 00:12:00,374 --> 00:12:02,807 that we face? 251 00:12:02,807 --> 00:12:05,407 Imagine if we could do that, because if we could do it, 252 00:12:05,407 --> 00:12:07,447 we could scale. 253 00:12:07,447 --> 00:12:09,856 We could tap into this enormous resource pool 254 00:12:09,856 --> 00:12:12,754 and this organizational capacity. 255 00:12:12,754 --> 00:12:18,244 And guess what? That's happening now, finally, 256 00:12:18,244 --> 00:12:22,257 partly because of people like you 257 00:12:22,257 --> 00:12:24,205 who have raised these issues now 258 00:12:24,205 --> 00:12:27,320 for year after year and decade after decade. 259 00:12:27,320 --> 00:12:29,728 We see organizations like Dow Chemical 260 00:12:29,728 --> 00:12:31,646 leading the revolution away from trans fat 261 00:12:31,646 --> 00:12:34,778 and saturated fat with innovative new products. 262 00:12:34,778 --> 00:12:36,731 This is an example of Jain Irrigation. 263 00:12:36,731 --> 00:12:39,282 This is a company that's brought drip irrigation technology 264 00:12:39,282 --> 00:12:41,951 to thousands and millions of farmers, 265 00:12:41,951 --> 00:12:45,002 reducing substantially the use of water. 266 00:12:45,002 --> 00:12:48,323 We see companies like the Brazilian forestry company Fibria 267 00:12:48,323 --> 00:12:49,806 that's figured out how to avoid 268 00:12:49,806 --> 00:12:51,685 tearing down old growth forest 269 00:12:51,685 --> 00:12:54,461 and using eucalyptus and getting much more yield 270 00:12:54,461 --> 00:12:56,451 per hectare of pulp 271 00:12:56,451 --> 00:12:58,419 and making much more paper than you could make 272 00:12:58,419 --> 00:13:00,528 by cutting down those old trees. 273 00:13:00,528 --> 00:13:03,408 You see companies like Cisco that are training 274 00:13:03,408 --> 00:13:07,564 so far four million people in I.T. skills 275 00:13:07,564 --> 00:13:09,507 to actually, yes, be responsible, 276 00:13:09,507 --> 00:13:11,938 but help expand the opportunity 277 00:13:11,938 --> 00:13:14,211 to disseminate I.T. technology 278 00:13:14,211 --> 00:13:15,513 and grow the whole business. 279 00:13:15,513 --> 00:13:20,134 There's a fundamental opportunity for business today 280 00:13:20,134 --> 00:13:24,190 to impact and address these social problems, 281 00:13:24,190 --> 00:13:25,514 and this opportunity 282 00:13:25,514 --> 00:13:28,782 is the largest business opportunity 283 00:13:28,782 --> 00:13:32,448 we see in business. 284 00:13:32,448 --> 00:13:34,654 And the question is, how can we get business 285 00:13:34,654 --> 00:13:38,082 thinking to adapt this issue of shared value? 286 00:13:38,082 --> 00:13:39,891 This is what I call shared value: 287 00:13:39,891 --> 00:13:43,646 addressing a social issue with a business model. 288 00:13:43,646 --> 00:13:45,570 That's shared value. 289 00:13:45,570 --> 00:13:47,399 Shared value is capitalism, 290 00:13:47,399 --> 00:13:49,961 but it's a higher kind of capitalism. 291 00:13:49,961 --> 00:13:53,321 It's capitalism as it was ultimately meant to be, 292 00:13:53,321 --> 00:13:56,734 meeting important needs, 293 00:13:56,734 --> 00:13:59,557 not incrementally competing for 294 00:13:59,557 --> 00:14:02,820 trivial differences in product attributes 295 00:14:02,820 --> 00:14:04,553 and market share. 296 00:14:04,553 --> 00:14:06,772 Shared value is when we can create social value 297 00:14:06,772 --> 00:14:09,375 and economic value simultaneously. 298 00:14:09,375 --> 00:14:11,885 It's finding those opportunities 299 00:14:11,885 --> 00:14:14,950 that will unleash the greatest possibility we have 300 00:14:14,950 --> 00:14:16,941 to actually address these social problems 301 00:14:16,941 --> 00:14:18,974 because we can scale. 302 00:14:18,974 --> 00:14:22,530 We can address shared value at multiple levels. 303 00:14:22,530 --> 00:14:25,695 It's real. It's happening. 304 00:14:25,695 --> 00:14:28,588 But in order to get this solution working, 305 00:14:28,588 --> 00:14:32,716 we have to now change how business sees itself, 306 00:14:32,716 --> 00:14:35,230 and this is thankfully underway. 307 00:14:35,230 --> 00:14:38,706 Businesses got trapped into the conventional wisdom 308 00:14:38,706 --> 00:14:40,554 that they shouldn't worry about social problems, 309 00:14:40,554 --> 00:14:42,596 that this was sort of something on the side, 310 00:14:42,596 --> 00:14:45,177 that somebody else was doing it. 311 00:14:45,177 --> 00:14:46,753 We're now seeing companies 312 00:14:46,753 --> 00:14:49,229 embrace this idea. 313 00:14:49,229 --> 00:14:51,418 But we also have to recognize business 314 00:14:51,418 --> 00:14:54,162 is not going to do this as effectively 315 00:14:54,162 --> 00:14:56,022 as if we have NGOs and government 316 00:14:56,022 --> 00:14:59,053 working in partnership with business. 317 00:14:59,053 --> 00:15:02,061 The new NGOs that are really moving the needle 318 00:15:02,061 --> 00:15:04,244 are the ones that have found these partnerships, 319 00:15:04,244 --> 00:15:06,061 that have found these ways to collaborate. 320 00:15:06,061 --> 00:15:08,534 The governments that are making the most progress 321 00:15:08,534 --> 00:15:10,148 are the governments that have found ways 322 00:15:10,148 --> 00:15:13,799 to enable shared value in business 323 00:15:13,799 --> 00:15:16,920 rather than see government as the only player 324 00:15:16,920 --> 00:15:19,934 that has to call the shots. 325 00:15:19,934 --> 00:15:22,406 And government has many ways in which it could impact 326 00:15:22,406 --> 00:15:24,720 the willingness and the ability of companies 327 00:15:24,720 --> 00:15:26,714 to compete in this way. 328 00:15:26,714 --> 00:15:29,663 I think if we can get business seeing itself differently, 329 00:15:29,663 --> 00:15:32,206 and if we can get others seeing business differently, 330 00:15:32,206 --> 00:15:35,011 we can change the world. 331 00:15:35,011 --> 00:15:38,216 I know it. I'm seeing it. 332 00:15:38,216 --> 00:15:40,166 I'm feeling it. 333 00:15:40,166 --> 00:15:41,861 Young people, I think, 334 00:15:41,861 --> 00:15:45,041 my Harvard Business School students, are getting it. 335 00:15:45,041 --> 00:15:49,363 If we can break down this sort of divide, 336 00:15:49,363 --> 00:15:52,373 this unease, this tension, 337 00:15:52,373 --> 00:15:54,303 this sense that we're not 338 00:15:54,303 --> 00:15:56,543 fundamentally collaborating here 339 00:15:56,543 --> 00:15:58,893 in driving these social problems, 340 00:15:58,893 --> 00:16:00,997 we can break this down, 341 00:16:00,997 --> 00:16:02,997 and we finally, I think, 342 00:16:02,997 --> 00:16:05,629 can have solutions. 343 00:16:05,629 --> 00:16:08,429 Thank you. 344 00:16:08,429 --> 00:16:11,151 (Applause)