1 00:00:00,372 --> 00:00:02,347 I think we're all aware 2 00:00:02,347 --> 00:00:05,243 that the world today is full of problems. 3 00:00:05,243 --> 00:00:07,080 We've been hearing them 4 00:00:07,080 --> 00:00:11,443 today and yesterday and every day for decades. 5 00:00:11,443 --> 00:00:15,672 Serious problems, big problems, pressing problems. 6 00:00:15,672 --> 00:00:18,843 Poor nutrition, access to water, 7 00:00:18,843 --> 00:00:21,088 climate change, deforestation, 8 00:00:21,088 --> 00:00:24,878 lack of skills, insecurity, not enough food, 9 00:00:24,878 --> 00:00:27,608 not enough health care, pollution. 10 00:00:27,608 --> 00:00:29,845 There's problem after problem, 11 00:00:29,845 --> 00:00:32,013 and I think what really separates this time 12 00:00:32,013 --> 00:00:35,440 from any time I can remember in my brief time 13 00:00:35,440 --> 00:00:38,935 on earth is the awareness of these problems. 14 00:00:38,935 --> 00:00:41,024 We're all very aware. 15 00:00:41,024 --> 00:00:43,096 Why are we having so much trouble 16 00:00:43,096 --> 00:00:45,360 dealing with these problems? 17 00:00:45,360 --> 00:00:48,040 That's the question I've been struggling with, 18 00:00:48,040 --> 00:00:52,569 coming from my very different perspective. 19 00:00:52,569 --> 00:00:55,376 I'm not a social problem guy. 20 00:00:55,376 --> 00:00:58,168 I'm a guy that works with business, 21 00:00:58,168 --> 00:01:01,704 helps business make money. 22 00:01:01,704 --> 00:01:04,008 God forbid. 23 00:01:04,008 --> 00:01:07,792 So why are we having so much problems 24 00:01:07,792 --> 00:01:10,336 with these social problems, 25 00:01:10,336 --> 00:01:13,192 and really is there any role for business, 26 00:01:13,192 --> 00:01:16,031 and if so, what is that role? 27 00:01:16,031 --> 00:01:19,384 I think that in order to address the question, 28 00:01:19,384 --> 00:01:21,912 we have to step back and think about 29 00:01:21,912 --> 00:01:26,521 how we've understood and pondered 30 00:01:26,521 --> 00:01:29,103 both the problems and the solutions 31 00:01:29,103 --> 00:01:33,160 to these great social challenges that we face. 32 00:01:33,160 --> 00:01:35,440 Now, I think many have seen business 33 00:01:35,440 --> 00:01:38,976 as the problem, or at least one of the problems, 34 00:01:38,976 --> 00:01:41,728 in many of the social challenges we face. 35 00:01:41,728 --> 00:01:43,504 You know, think of the fast food industry, 36 00:01:43,504 --> 00:01:45,648 the drug industry, the banking industry. 37 00:01:45,648 --> 00:01:47,688 You know, this is a low point 38 00:01:47,688 --> 00:01:50,279 in the respect for business. 39 00:01:50,279 --> 00:01:52,360 Business is not seen as the solution. 40 00:01:52,360 --> 00:01:54,854 It's seen as the problem now, for most people. 41 00:01:54,854 --> 00:01:57,704 And rightly so, in many cases. 42 00:01:57,704 --> 00:01:59,983 There's a lot of bad actors out there 43 00:01:59,983 --> 00:02:02,160 that have done the wrong thing, 44 00:02:02,160 --> 00:02:04,223 that actually have made the problem worse. 45 00:02:04,223 --> 00:02:06,640 So this perspective is perhaps justified. 46 00:02:06,640 --> 00:02:09,599 How have we tended to see the solutions 47 00:02:09,599 --> 00:02:11,889 to these social problems, 48 00:02:11,889 --> 00:02:15,512 these many issues that we face in society? 49 00:02:15,512 --> 00:02:17,560 Well, we've tended to see the solutions 50 00:02:17,560 --> 00:02:19,681 in terms of NGOs, 51 00:02:19,681 --> 00:02:21,656 in terms of government, 52 00:02:21,656 --> 00:02:24,424 in terms of philanthropy. 53 00:02:24,424 --> 00:02:26,504 Indeed, the kind of unique organizational entity 54 00:02:26,504 --> 00:02:30,384 of this age is this tremendous rise of NGOs 55 00:02:30,384 --> 00:02:33,136 and social organizations. 56 00:02:33,136 --> 00:02:35,960 This is a unique, new organizational form 57 00:02:35,960 --> 00:02:38,040 that we've seen grown up. 58 00:02:38,040 --> 00:02:40,560 Enormous innovation, enormous energy, 59 00:02:40,560 --> 00:02:43,296 enormous talent now has been mobilized 60 00:02:43,296 --> 00:02:45,785 through this structure 61 00:02:45,785 --> 00:02:49,392 to try to deal with all of these challenges. 62 00:02:49,392 --> 00:02:53,031 And many of us here are deeply involved in that. 63 00:02:53,031 --> 00:02:56,296 You know, I'm a business school professor, 64 00:02:56,296 --> 00:02:59,296 but I've actually founded, I think, now, four non-profits. 65 00:02:59,296 --> 00:03:02,677 Whenever I got interested and became aware 66 00:03:02,677 --> 00:03:05,768 of a societal problem, that was what I did, 67 00:03:05,768 --> 00:03:08,040 form a non-profit. 68 00:03:08,040 --> 00:03:10,848 That was the way we've thought about how to deal 69 00:03:10,848 --> 00:03:12,904 with these issues. 70 00:03:12,904 --> 00:03:16,040 Even a business school professor has thought about it that way. 71 00:03:16,040 --> 00:03:18,405 But I think at this moment, 72 00:03:18,405 --> 00:03:20,528 we've been at this for quite a while. 73 00:03:20,528 --> 00:03:23,856 We've been aware of these problems for decades. 74 00:03:23,856 --> 00:03:26,072 We have decades of experience 75 00:03:26,072 --> 00:03:29,568 with our NGOs and with our government entities, 76 00:03:29,568 --> 00:03:31,936 and there's an awkward reality. 77 00:03:31,936 --> 00:03:33,986 The awkward reality is we're not making 78 00:03:33,986 --> 00:03:36,000 fast enough progress. 79 00:03:36,000 --> 00:03:38,057 We're not winning. 80 00:03:38,057 --> 00:03:40,993 These problems still seem very daunting 81 00:03:40,993 --> 00:03:43,023 and very intractable, 82 00:03:43,023 --> 00:03:45,016 and any solutions we're achieving 83 00:03:45,016 --> 00:03:47,001 are small solutions. 84 00:03:47,001 --> 00:03:49,106 We're making incremental progress. 85 00:03:49,106 --> 00:03:53,535 What's the fundamental problem we have 86 00:03:53,535 --> 00:03:56,413 in dealing with these social problems? 87 00:03:56,413 --> 00:04:00,023 If we cut all the complexity away, 88 00:04:00,023 --> 00:04:04,148 we have the problem of scale. 89 00:04:04,148 --> 00:04:06,182 We can't scale. 90 00:04:06,182 --> 00:04:10,077 We can make progress. We can show benefits. 91 00:04:10,077 --> 00:04:13,175 We can show results. We can make things better. 92 00:04:13,175 --> 00:04:17,468 We're helping. We're doing better. We're doing good. 93 00:04:17,468 --> 00:04:19,622 We can't scale. 94 00:04:19,622 --> 00:04:24,542 We can't make large-scale impact on these problems. 95 00:04:24,542 --> 00:04:26,653 Why is that? 96 00:04:26,653 --> 00:04:30,212 Because we don't have the resources. 97 00:04:30,212 --> 00:04:32,292 And that's really clear now. 98 00:04:32,292 --> 00:04:34,928 And that's clearer now than it's been for decades. 99 00:04:34,928 --> 00:04:37,085 There's simply not enough money 100 00:04:37,085 --> 00:04:41,717 to deal with any of these problems at scale 101 00:04:41,717 --> 00:04:44,827 using the current model. 102 00:04:44,827 --> 00:04:46,989 There's not enough tax revenue, 103 00:04:46,989 --> 00:04:51,189 there's not enough philanthropic donations 104 00:04:51,189 --> 00:04:54,453 to deal with these problems the way we're dealing with them now. 105 00:04:54,453 --> 00:04:58,372 We've got to confront that reality. 106 00:04:58,372 --> 00:05:01,661 And the scarcity of resources 107 00:05:01,661 --> 00:05:05,812 for dealing with these problems is only growing, 108 00:05:05,812 --> 00:05:08,100 certainly in the advanced world today, 109 00:05:08,100 --> 00:05:12,695 with all the fiscal problems we face. 110 00:05:12,695 --> 00:05:16,463 So if it's fundamentally a resource problem, 111 00:05:16,463 --> 00:05:21,004 you know, where are the resources in society? 112 00:05:21,004 --> 00:05:25,002 How are those resources really created, 113 00:05:25,002 --> 00:05:26,968 the resources we're going to need to deal 114 00:05:26,968 --> 00:05:29,762 with all these societal challenges? 115 00:05:29,762 --> 00:05:32,786 Well there, I think the answer is very clear: 116 00:05:32,786 --> 00:05:35,078 they're in business. 117 00:05:35,078 --> 00:05:40,714 All wealth is actually created by business. 118 00:05:40,714 --> 00:05:44,978 Business creates wealth 119 00:05:44,978 --> 00:05:50,747 when it meets needs at a profit. 120 00:05:50,747 --> 00:05:53,075 That's how all wealth is created. 121 00:05:53,075 --> 00:05:55,138 It's meeting needs at a profit 122 00:05:55,138 --> 00:05:57,642 that leads to taxes 123 00:05:57,642 --> 00:05:59,466 and that leads to incomes 124 00:05:59,466 --> 00:06:01,578 and that leads to charitable donations. 125 00:06:01,578 --> 00:06:03,907 That's where all the resources come from. 126 00:06:03,907 --> 00:06:07,349 Only business can actually create resources. 127 00:06:07,349 --> 00:06:09,411 Other institutions can utilize them 128 00:06:09,411 --> 00:06:11,329 to do important work, 129 00:06:11,329 --> 00:06:13,450 but only business can create them. 130 00:06:13,450 --> 00:06:15,602 And business creates them 131 00:06:15,602 --> 00:06:22,881 when it's able to meet a need at a profit. 132 00:06:22,881 --> 00:06:26,433 The resources are overwhelmingly 133 00:06:26,433 --> 00:06:28,769 generated by business. 134 00:06:28,769 --> 00:06:33,625 The question then is, how do we tap into this? 135 00:06:33,625 --> 00:06:36,097 How do we tap into this? 136 00:06:36,097 --> 00:06:38,947 Business generates these resources 137 00:06:38,947 --> 00:06:42,433 when it makes a profit. 138 00:06:42,433 --> 00:06:46,099 That profit is that small difference 139 00:06:46,099 --> 00:06:51,329 between the price and the cost it takes to produce 140 00:06:51,329 --> 00:06:54,153 whatever solution business has created 141 00:06:54,153 --> 00:06:57,746 to whatever problem they're trying to solve. 142 00:06:57,746 --> 00:07:03,049 But that profit is the magic. 143 00:07:03,049 --> 00:07:08,937 Why? Because that profit allows whatever solution 144 00:07:08,937 --> 00:07:11,109 we've created 145 00:07:11,109 --> 00:07:14,177 to be infinitely scalable. 146 00:07:14,177 --> 00:07:17,009 Because if we can make a profit, 147 00:07:17,009 --> 00:07:20,794 we can do it for 10, a hundred, a million, 148 00:07:20,794 --> 00:07:24,163 a hundred million, a billion. 149 00:07:24,163 --> 00:07:27,010 The solution becomes self-sustaining. 150 00:07:27,010 --> 00:07:30,697 That's what business does 151 00:07:30,697 --> 00:07:34,769 when it makes a profit. 152 00:07:34,769 --> 00:07:37,799 Now what does this all have to do 153 00:07:37,799 --> 00:07:40,513 with social problems? 154 00:07:40,513 --> 00:07:44,457 Well, one line of thinking is, let's take this profit 155 00:07:44,457 --> 00:07:49,929 and redeploy it into social problems. 156 00:07:49,929 --> 00:07:52,035 Business should give more. 157 00:07:52,035 --> 00:07:53,897 Business should be more responsible. 158 00:07:53,897 --> 00:07:55,915 And that's been the path that we've been on 159 00:07:55,915 --> 00:07:58,017 in business. 160 00:07:58,017 --> 00:08:00,157 But again, this path that we've been on 161 00:08:00,157 --> 00:08:02,297 is not getting us where we need to go. 162 00:08:02,297 --> 00:08:07,153 Now, I started out as a strategy professor, 163 00:08:07,153 --> 00:08:09,212 and I'm still a strategy professor. 164 00:08:09,212 --> 00:08:10,941 I'm proud of that. 165 00:08:10,941 --> 00:08:12,867 But I've also, over the years, 166 00:08:12,867 --> 00:08:14,907 worked more and more on social issues. 167 00:08:14,907 --> 00:08:17,042 I've worked on health care, the environment, 168 00:08:17,042 --> 00:08:20,005 economic development, reducing poverty, 169 00:08:20,005 --> 00:08:24,245 and as I worked more and more in the social field, 170 00:08:24,245 --> 00:08:26,746 I started seeing something 171 00:08:26,746 --> 00:08:29,080 that had a profound impact on me 172 00:08:29,080 --> 00:08:33,279 and my whole life, in a way. 173 00:08:33,279 --> 00:08:36,699 The conventional wisdom in economics 174 00:08:36,699 --> 00:08:40,874 and the view in business has historically been 175 00:08:40,874 --> 00:08:44,923 that actually, there's a tradeoff 176 00:08:44,923 --> 00:08:49,963 between social performance and economic performance. 177 00:08:49,963 --> 00:08:52,123 The conventional wisdom has been 178 00:08:52,123 --> 00:08:54,931 that business actually makes a profit 179 00:08:54,931 --> 00:08:57,054 by causing a social problem. 180 00:08:57,054 --> 00:08:59,060 The classic example is pollution. 181 00:08:59,060 --> 00:09:02,344 If business pollutes, it makes more money 182 00:09:02,344 --> 00:09:05,232 than if it tried to reduce that pollution. 183 00:09:05,232 --> 00:09:08,814 Reducing pollution is expensive, 184 00:09:08,814 --> 00:09:12,191 therefore businesses don't want to do it. 185 00:09:12,191 --> 00:09:16,919 It's profitable to have an unsafe working environment. 186 00:09:16,919 --> 00:09:19,038 It's too expensive to have a safe working environment, 187 00:09:19,038 --> 00:09:21,102 therefore business makes more money 188 00:09:21,102 --> 00:09:23,142 if they don't have a safe working environment. 189 00:09:23,142 --> 00:09:25,163 That's been the conventional wisdom. 190 00:09:25,163 --> 00:09:29,019 A lot of companies have fallen into that conventional wisdom. 191 00:09:29,019 --> 00:09:31,103 They resisted environmental improvement. 192 00:09:31,103 --> 00:09:33,983 They resisted workplace improvement. 193 00:09:33,983 --> 00:09:40,407 That thinking has led to, I think, 194 00:09:40,407 --> 00:09:42,311 much of the behavior 195 00:09:42,311 --> 00:09:44,292 that we have come to criticize in business, 196 00:09:44,292 --> 00:09:46,335 that I come to criticize in business. 197 00:09:46,335 --> 00:09:49,731 But the more deeply I got into all these social issues, 198 00:09:49,731 --> 00:09:51,819 one after another, 199 00:09:51,819 --> 00:09:54,803 and actually, the more I tried to address them 200 00:09:54,803 --> 00:09:57,427 myself, personally, in a few cases, 201 00:09:57,427 --> 00:10:00,171 through non-profits that I was involved with, 202 00:10:00,171 --> 00:10:03,091 the more I found actually that the reality 203 00:10:03,091 --> 00:10:05,643 is the opposite. 204 00:10:05,643 --> 00:10:07,659 Business does not profit 205 00:10:07,659 --> 00:10:09,515 from causing social problems, 206 00:10:09,515 --> 00:10:12,965 actually not in any fundamental sense. 207 00:10:12,965 --> 00:10:15,267 That's a very simplistic view. 208 00:10:15,267 --> 00:10:18,251 The deeper we get into these issues, 209 00:10:18,251 --> 00:10:20,281 the more we start to understand 210 00:10:20,281 --> 00:10:22,243 that actually business profits 211 00:10:22,243 --> 00:10:23,917 from solving from social problems. 212 00:10:23,917 --> 00:10:26,152 That's where the real profit comes. 213 00:10:26,152 --> 00:10:28,179 Let's take pollution. 214 00:10:28,179 --> 00:10:30,763 We've learned today that actually 215 00:10:30,763 --> 00:10:33,155 reducing pollution and emissions 216 00:10:33,155 --> 00:10:37,002 is generating profit. 217 00:10:37,002 --> 00:10:39,019 It saves money. 218 00:10:39,019 --> 00:10:41,035 It makes the business more productive and efficient. 219 00:10:41,035 --> 00:10:43,027 It doesn't waste resources. 220 00:10:43,027 --> 00:10:45,059 Having a safer working environment actually, 221 00:10:45,059 --> 00:10:47,017 and avoiding accidents, 222 00:10:47,017 --> 00:10:48,959 it makes the business more profitable, 223 00:10:48,959 --> 00:10:50,996 because it's a sign of good processes. 224 00:10:50,996 --> 00:10:54,535 Accidents are expensive and costly. 225 00:10:54,535 --> 00:10:57,647 Issue by issue by issue, we start to learn 226 00:10:57,647 --> 00:10:59,967 that there's no trade-off 227 00:10:59,967 --> 00:11:03,855 between social progress 228 00:11:03,855 --> 00:11:06,810 and economic efficiency 229 00:11:06,810 --> 00:11:09,287 in any fundamental sense. 230 00:11:09,287 --> 00:11:11,247 Another issue is health. 231 00:11:11,247 --> 00:11:13,215 I mean, what we've found is actually 232 00:11:13,215 --> 00:11:15,251 health of employees is something 233 00:11:15,251 --> 00:11:17,183 that business should treasure, 234 00:11:17,183 --> 00:11:19,311 because that health allows those employees 235 00:11:19,311 --> 00:11:21,135 to be more productive and come to work 236 00:11:21,135 --> 00:11:23,079 and not be absent. 237 00:11:23,079 --> 00:11:25,183 The deeper work, the new work, the new thinking 238 00:11:25,183 --> 00:11:29,567 on the interface between business and social problems 239 00:11:29,567 --> 00:11:32,623 is actually showing that there's a fundamental, 240 00:11:32,623 --> 00:11:34,959 deep synergy, 241 00:11:34,959 --> 00:11:38,671 particularly if you're not thinking in the very short run. 242 00:11:38,671 --> 00:11:40,754 In the very short run, you can sometimes 243 00:11:40,754 --> 00:11:42,855 fool yourself into thinking 244 00:11:42,855 --> 00:11:45,015 that there's fundamentally opposing goals, 245 00:11:45,015 --> 00:11:47,103 but in the long run, ultimately, we're learning 246 00:11:47,103 --> 00:11:51,039 in field after field that this is simply not true. 247 00:11:51,039 --> 00:11:54,204 So how could we tap into 248 00:11:54,204 --> 00:11:57,071 the power of business 249 00:11:57,071 --> 00:11:59,759 to address the fundamental problems 250 00:11:59,759 --> 00:12:02,007 that we face? 251 00:12:02,007 --> 00:12:05,407 Imagine if we could do that, because if we could do, 252 00:12:05,407 --> 00:12:07,447 we could scale. 253 00:12:07,447 --> 00:12:10,303 We could tap into this enormous resource pool 254 00:12:10,303 --> 00:12:12,447 and this organizational capacity. 255 00:12:12,447 --> 00:12:16,583 And guess what? That's happening now, finally, 256 00:12:16,583 --> 00:12:21,104 partly because of people like you 257 00:12:21,104 --> 00:12:23,959 who have raised these issues now 258 00:12:23,959 --> 00:12:27,032 for year after year and decade after decade. 259 00:12:27,032 --> 00:12:29,375 We see organizations like Dow Chemical 260 00:12:29,375 --> 00:12:31,663 leading the revolution away from trans-fat 261 00:12:31,663 --> 00:12:35,024 and saturated fat with innovative new products. 262 00:12:35,024 --> 00:12:37,087 This is an example of Jain Irrigation. 263 00:12:37,087 --> 00:12:39,175 This is a company that's brought drip irrigation technology 264 00:12:39,175 --> 00:12:41,951 to thousands and millions of farmers, 265 00:12:41,951 --> 00:12:45,071 reducing substantially the use of water. 266 00:12:45,071 --> 00:12:48,154 We see companies like the Brazilian forestry company [??] 267 00:12:48,154 --> 00:12:50,191 that's figured out how to avoid 268 00:12:50,191 --> 00:12:52,087 tearing down old growth forest 269 00:12:52,087 --> 00:12:54,231 and using eucalyptus and getting much more yield 270 00:12:54,231 --> 00:12:56,375 per hectare of pulp 271 00:12:56,375 --> 00:12:58,527 and making much more paper than you could make 272 00:12:58,527 --> 00:13:00,698 by cutting down those old trees. 273 00:13:00,698 --> 00:13:02,839 You see companies like Cisco that are training 274 00:13:02,839 --> 00:13:06,534 so far four million people in I.T. skills 275 00:13:06,534 --> 00:13:09,431 to actually, yes, be responsible, 276 00:13:09,431 --> 00:13:11,631 but help expand the opportunity 277 00:13:11,631 --> 00:13:14,135 to disseminate I.T. technology 278 00:13:14,135 --> 00:13:16,175 and grow the whole business. 279 00:13:16,175 --> 00:13:18,919 There's a fundamental opportunity for business today 280 00:13:18,919 --> 00:13:24,129 to impact and address these social problems, 281 00:13:24,129 --> 00:13:26,207 and this opportunity 282 00:13:26,207 --> 00:13:28,167 is the largest business opportunity 283 00:13:28,167 --> 00:13:31,051 we see in business. 284 00:13:31,051 --> 00:13:34,208 And the question is, how can we get business 285 00:13:34,208 --> 00:13:38,206 thinking to adapt this issue of shared value? 286 00:13:38,206 --> 00:13:40,199 This is what I call shared value: 287 00:13:40,199 --> 00:13:43,416 addressing a social issue with a business model. 288 00:13:43,416 --> 00:13:45,570 That's shared value. 289 00:13:45,570 --> 00:13:47,615 Shared value is capitalism, 290 00:13:47,615 --> 00:13:49,961 but it's a higher kind of capitalism. 291 00:13:49,961 --> 00:13:53,184 It's capitalism as it was ultimately meant to be, 292 00:13:53,184 --> 00:13:55,304 meeting important needs, 293 00:13:55,304 --> 00:13:59,219 not incrementally competing for 294 00:13:59,219 --> 00:14:03,039 trivial differences in product attributes 295 00:14:03,039 --> 00:14:05,023 and market share. 296 00:14:05,023 --> 00:14:07,219 Shared value is when we can create social value 297 00:14:07,219 --> 00:14:09,776 and economic value simultaneously. 298 00:14:09,776 --> 00:14:12,547 It's finding those opportunities 299 00:14:12,547 --> 00:14:14,643 that will unleash the greatest possibility we have 300 00:14:14,643 --> 00:14:16,619 to actually address these social problems 301 00:14:16,619 --> 00:14:18,605 because we can scale. 302 00:14:18,605 --> 00:14:21,131 We can address shared value at multiple levels. 303 00:14:21,131 --> 00:14:24,788 It's real. It's happening. 304 00:14:24,788 --> 00:14:28,804 But in order to get this solution working, 305 00:14:28,804 --> 00:14:31,347 we have to now change how business sees itself, 306 00:14:31,347 --> 00:14:35,230 and this is thankfully underway. 307 00:14:35,230 --> 00:14:38,491 Businesses got trapped into the conventional wisdom 308 00:14:38,491 --> 00:14:40,708 that they shouldn't worry about social problems, 309 00:14:40,708 --> 00:14:42,996 that this was sort of something on the side, 310 00:14:42,996 --> 00:14:45,177 that somebody else was doing it. 311 00:14:45,177 --> 00:14:47,692 We're now seeing companies 312 00:14:47,692 --> 00:14:49,691 embrace this idea. 313 00:14:49,691 --> 00:14:51,665 But we also have to recognize business 314 00:14:51,665 --> 00:14:53,870 is not going to do this as effectively 315 00:14:53,870 --> 00:14:56,438 as if we have NGOs and government 316 00:14:56,438 --> 00:14:59,030 working in partnership with business. 317 00:14:59,030 --> 00:15:01,954 The new NGOs that are really moving the needle 318 00:15:01,954 --> 00:15:04,398 are the ones that have found these partnerships, 319 00:15:04,398 --> 00:15:06,446 that have found these ways to collaborate. 320 00:15:06,446 --> 00:15:08,534 The governments that are making the most progress 321 00:15:08,534 --> 00:15:10,518 are the governments that have found ways 322 00:15:10,518 --> 00:15:12,984 to enable shared value in business 323 00:15:12,984 --> 00:15:16,520 rather than see government as the only player 324 00:15:16,520 --> 00:15:19,934 that has to call the shots. 325 00:15:19,934 --> 00:15:22,406 And government has many ways in which it could impact 326 00:15:22,406 --> 00:15:24,614 the willingness and the ability of companies 327 00:15:24,614 --> 00:15:26,714 to compete in this way. 328 00:15:26,714 --> 00:15:29,663 I think if we can get business seeing itself differently, 329 00:15:29,663 --> 00:15:32,206 and if we can get other seeing business differently, 330 00:15:32,206 --> 00:15:34,196 we can change the world. 331 00:15:34,196 --> 00:15:38,216 I know it. I'm seeing it. 332 00:15:38,216 --> 00:15:40,166 I'm feeling it. 333 00:15:40,166 --> 00:15:42,006 Young people, I think, 334 00:15:42,006 --> 00:15:44,241 my Harvard Business School students, are getting it. 335 00:15:44,241 --> 00:15:49,363 If we can break down this sort of divide, 336 00:15:49,363 --> 00:15:51,543 this unease, this tension, 337 00:15:51,543 --> 00:15:54,303 this sense that we're not 338 00:15:54,303 --> 00:15:56,543 fundamentally collaborating here 339 00:15:56,543 --> 00:15:58,893 in driving these social problems, 340 00:15:58,893 --> 00:16:00,997 we can break this down, 341 00:16:00,997 --> 00:16:02,997 and we finally, I think, 342 00:16:02,997 --> 00:16:05,629 can have solutions. 343 00:16:05,629 --> 00:16:08,429 Thank you. 344 00:16:08,429 --> 00:16:11,151 (Applause)