[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:00.44,0:00:05.63,Default,,0000,0000,0000,,In the aftermath, when everything had been\Nstarted to recover and people had more or
Dialogue: 0,0:00:05.63,0:00:10.92,Default,,0000,0000,0000,,less tidied up and the stock markets had started\Nto recover from the trillions of dollars wiped
Dialogue: 0,0:00:10.92,0:00:13.17,Default,,0000,0000,0000,,off them,
Dialogue: 0,0:00:13.17,0:00:18.37,Default,,0000,0000,0000,,Google's network engineers said that were\Nonly five people in the world who are able
Dialogue: 0,0:00:18.37,0:00:21.85,Default,,0000,0000,0000,,to approve changes to their most critical\Ncode.
Dialogue: 0,0:00:21.85,0:00:24.93,Default,,0000,0000,0000,,And each one of those five was entirely trusted.
Dialogue: 0,0:00:24.93,0:00:31.93,Default,,0000,0000,0000,,July 4th. In Western Europe, it is Friday\Nafternoon, and office workers are looking
Dialogue: 0,0:00:32.55,0:00:36.83,Default,,0000,0000,0000,,at their clocks and trying to work out if\Nit's okay to leave work early.
Dialogue: 0,0:00:36.83,0:00:42.99,Default,,0000,0000,0000,,In America, they are gearing up for a three-day\NIndependence Day weekend.
Dialogue: 0,0:00:42.99,0:00:49.22,Default,,0000,0000,0000,,Over at Google's headquarters in Mountain\NView, most of the building is deserted; on-call
Dialogue: 0,0:00:49.22,0:00:53.34,Default,,0000,0000,0000,,engineers are either at home, their phones\Nready to buzz if anything goes wrong, or they're
Dialogue: 0,0:00:53.34,0:00:57.68,Default,,0000,0000,0000,,pulling late-night shifts in datacentres located\Naround the world.
Dialogue: 0,0:00:57.68,0:01:01.50,Default,,0000,0000,0000,,There is one well-lit office, though, hidden\Naway in a quiet corner of the building. In
Dialogue: 0,0:01:01.50,0:01:07.76,Default,,0000,0000,0000,,it is Maria Christensen, one of Google's most\Nsenior engineers and one of the Trusted Five.
Dialogue: 0,0:01:07.76,0:01:13.51,Default,,0000,0000,0000,,She is, against all corporate procedure, rolling\Nout a change to Google's core infrastructure
Dialogue: 0,0:01:13.51,0:01:15.78,Default,,0000,0000,0000,,code.
Dialogue: 0,0:01:15.78,0:01:21.75,Default,,0000,0000,0000,,She's changed only one section: and it's the\Nvery first part of the login code for Google
Dialogue: 0,0:01:21.75,0:01:26.13,Default,,0000,0000,0000,,Apps. This should be an incredibly complicated\Nfunction that spins off more functions to
Dialogue: 0,0:01:26.13,0:01:32.32,Default,,0000,0000,0000,,deal with checking passwords, two-factor authentication,\Nthird-party password checks, suspicious activity,
Dialogue: 0,0:01:32.32,0:01:37.89,Default,,0000,0000,0000,,hackers, phreakers, fraudsters, and all manner\Nof disaster prevention.
Dialogue: 0,0:01:37.89,0:01:44.89,Default,,0000,0000,0000,,She's changed just one line of code, she's\Nput it at the top, and it says...
Dialogue: 0,0:01:45.12,0:01:46.67,Default,,0000,0000,0000,,Return true.
Dialogue: 0,0:01:46.67,0:01:51.56,Default,,0000,0000,0000,,She bypasses all the red flags from the software\Nthat say this won't work, this is dangerous,
Dialogue: 0,0:01:51.56,0:01:57.59,Default,,0000,0000,0000,,this is broken, and instead she marks it for\Nimmediate rollout and commits it.
Dialogue: 0,0:01:57.59,0:02:03.17,Default,,0000,0000,0000,,So Google's systems promptly roll it out across\Ntheir datacentres. From coast to coast in
Dialogue: 0,0:02:03.17,0:02:07.57,Default,,0000,0000,0000,,North America; over to Dublin and over to\NEurope; to the Far East and down to South
Dialogue: 0,0:02:07.57,0:02:12.04,Default,,0000,0000,0000,,America. It takes about three minutes. And\Nwhat it means is this:
Dialogue: 0,0:02:12.04,0:02:19.04,Default,,0000,0000,0000,,No matter what you enter as a Google password,\Nit will be treated as correct. There are no
Dialogue: 0,0:02:19.67,0:02:25.56,Default,,0000,0000,0000,,password checks any more. If you type in the\Nusername, you will get in.
Dialogue: 0,0:02:25.56,0:02:29.73,Default,,0000,0000,0000,,And if this seems implausible, if this seems\Nlike something that wouldn't happen, remember
Dialogue: 0,0:02:29.73,0:02:35.91,Default,,0000,0000,0000,,Dropbox, the file hosting service used by\N175 million people including, I'm fairly sure,
Dialogue: 0,0:02:35.91,0:02:38.45,Default,,0000,0000,0000,,pretty much everyone in this room.
Dialogue: 0,0:02:38.45,0:02:44.93,Default,,0000,0000,0000,,In 2011, they had exactly that security bug\Nfor three hours. Now fortunately, the person
Dialogue: 0,0:02:44.93,0:02:49.22,Default,,0000,0000,0000,,who discovered it -- who wasn't a Dropbox\Nemployee -- disclosed it responsibly to them
Dialogue: 0,0:02:49.22,0:02:51.55,Default,,0000,0000,0000,,instead of telling the world, so the damage\Nwas limited.
Dialogue: 0,0:02:51.55,0:02:57.65,Default,,0000,0000,0000,,Maria has no intention of responsibly disclosing\Nanything. Most of the engineers that would
Dialogue: 0,0:02:57.65,0:03:02.68,Default,,0000,0000,0000,,get notified of a code change like that aren't\Non call. And those that are have somewhere
Dialogue: 0,0:03:02.68,0:03:07.52,Default,,0000,0000,0000,,between about one and three minutes before\NMaria gets around to logging into their now
Dialogue: 0,0:03:07.52,0:03:12.02,Default,,0000,0000,0000,,open Google accounts -- never mind the email\Nnotification, they've got about three minutes
Dialogue: 0,0:03:12.02,0:03:17.10,Default,,0000,0000,0000,,to, read it, understand it, and grasp exactly\Nwhat the change means before Maria logs in
Dialogue: 0,0:03:17.10,0:03:20.73,Default,,0000,0000,0000,,and remotely wipes their Android phone by\Nreporting it as stolen.
Dialogue: 0,0:03:20.73,0:03:25.54,Default,,0000,0000,0000,,None of the engineers work it out in time.\NThe rest of Google's Trusted Five are still
Dialogue: 0,0:03:25.54,0:03:30.46,Default,,0000,0000,0000,,asleep as their phones quietly erase themselves.
Dialogue: 0,0:03:30.46,0:03:35.54,Default,,0000,0000,0000,,So then Maria emails her manifesto to dozens\Nof news sites, posts messages on a few high-traffic
Dialogue: 0,0:03:35.54,0:03:39.92,Default,,0000,0000,0000,,tech forums, then logs out -- which is ironic,\Ngiven that logging out doesn't actually mean
Dialogue: 0,0:03:39.92,0:03:43.38,Default,,0000,0000,0000,,anything any more -- gets into her car, and\Ngoes to catch a flight.
Dialogue: 0,0:03:43.38,0:03:50.38,Default,,0000,0000,0000,,As soon as the first journalist tests it successfully,\Nthe news goes ballistic. The first place to
Dialogue: 0,0:03:50.84,0:03:57.37,Default,,0000,0000,0000,,break it of all the web, was oddly the Drudge\NReport: and they said later that it was because
Dialogue: 0,0:03:57.37,0:04:01.84,Default,,0000,0000,0000,,they didn't use Gmail themselves, and didn't\Nreally get it, and just went with the story
Dialogue: 0,0:04:01.84,0:04:03.78,Default,,0000,0000,0000,,rather than immediately going to protect themselves.
Dialogue: 0,0:04:03.78,0:04:08.03,Default,,0000,0000,0000,,'Cos that's what most people did. In the hours\Nthat followed, people tended to fall into
Dialogue: 0,0:04:08.03,0:04:08.74,Default,,0000,0000,0000,,one of three groups:
Dialogue: 0,0:04:08.74,0:04:14.47,Default,,0000,0000,0000,,First of all, the defenders. Desperately trying\Nto lock down their accounts, desperately trying
Dialogue: 0,0:04:14.47,0:04:18.84,Default,,0000,0000,0000,,to delete anything that might be incriminating,\Nand to stop all their other accounts getting
Dialogue: 0,0:04:18.84,0:04:19.33,Default,,0000,0000,0000,,compromised.
Dialogue: 0,0:04:19.33,0:04:25.72,Default,,0000,0000,0000,,Because, remember, if you have access to someone's\Nemail address, then you have access to every
Dialogue: 0,0:04:25.72,0:04:30.57,Default,,0000,0000,0000,,web service they use -- because they can request\Na password reset sent straight to your inbox.
Dialogue: 0,0:04:30.57,0:04:36.08,Default,,0000,0000,0000,,How good you were at being a defender generally\Ndepended on how good you were at getting all
Dialogue: 0,0:04:36.08,0:04:41.25,Default,,0000,0000,0000,,your other accounts moved away from that compromised\Naddress.
Dialogue: 0,0:04:41.25,0:04:44.62,Default,,0000,0000,0000,,Of course, even the folks who were initially\Nsmug that they didn't use Gmail realised that
Dialogue: 0,0:04:44.62,0:04:49.73,Default,,0000,0000,0000,,other people they emailed did.
Dialogue: 0,0:04:49.73,0:04:54.98,Default,,0000,0000,0000,,Facebook was the first big web service to\Nreact, quickly enough that most commentators
Dialogue: 0,0:04:54.98,0:05:01.02,Default,,0000,0000,0000,,suggested they actually had a plan in place\Nfor this years before. Within a few minutes
Dialogue: 0,0:05:01.02,0:05:06.47,Default,,0000,0000,0000,,of the story breaking, Facebook turned off\Nnot just password resets but the ability to
Dialogue: 0,0:05:06.47,0:05:10.83,Default,,0000,0000,0000,,log in at all, on the assumption that most\Npeople would have their accounts compromised,
Dialogue: 0,0:05:10.83,0:05:16.43,Default,,0000,0000,0000,,so they just turned it off. And since nearly\Neveryone was already logged in on their phone
Dialogue: 0,0:05:16.43,0:05:22.49,Default,,0000,0000,0000,,and their computer, Facebook rapidly became\N*the* trusted method to contacting anyone
Dialogue: 0,0:05:22.49,0:05:26.60,Default,,0000,0000,0000,,-- and that was a new level of trust that\Nstuck around afterwards as folks looked warily
Dialogue: 0,0:05:26.60,0:05:28.15,Default,,0000,0000,0000,,at email.
Dialogue: 0,0:05:28.15,0:05:32.64,Default,,0000,0000,0000,,Then there were the amateur detectives. Those\Nthat suspected that their partner was cheating
Dialogue: 0,0:05:32.64,0:05:35.89,Default,,0000,0000,0000,,on them. Those that were desperate to find\Nout what their colleagues were earning, or
Dialogue: 0,0:05:35.89,0:05:39.30,Default,,0000,0000,0000,,what their boss really thought of them. It\Nwasn't restricted to email, of course; because
Dialogue: 0,0:05:39.30,0:05:45.43,Default,,0000,0000,0000,,if you have access to someone's Google account,\Nin most cases you have access to their full
Dialogue: 0,0:05:45.43,0:05:51.42,Default,,0000,0000,0000,,search history and all the web sites they've\Nclicked on. For years, and years, and years.
Dialogue: 0,0:05:51.42,0:05:56.64,Default,,0000,0000,0000,,Have you turned it off? Most people in this\Nroom haven't. It was described by one writer
Dialogue: 0,0:05:56.64,0:06:01.18,Default,,0000,0000,0000,,as "like looking into my wife's soul". And\Nthe divorce rate had a notable uptick a few
Dialogue: 0,0:06:01.18,0:06:02.48,Default,,0000,0000,0000,,months later.
Dialogue: 0,0:06:02.48,0:06:07.33,Default,,0000,0000,0000,,Meanwhile, companies using Gmail, or companies\Nworking with companies that used Gmail, just
Dialogue: 0,0:06:07.33,0:06:12.51,Default,,0000,0000,0000,,had to assume that all their trade secrets\Nhad been stolen: in the years to come, patent
Dialogue: 0,0:06:12.51,0:06:17.11,Default,,0000,0000,0000,,and trademark lawyers would make an enormous\Namount of money as allegations flew back and
Dialogue: 0,0:06:17.11,0:06:20.24,Default,,0000,0000,0000,,forth between corporations.
Dialogue: 0,0:06:20.24,0:06:24.84,Default,,0000,0000,0000,,Now the European stock markets, the only ones\Nopen on July 4th at that time, went into freefall
Dialogue: 0,0:06:24.84,0:06:29.10,Default,,0000,0000,0000,,almost immediately; the Asian and American\Nones would do the same when they opened the
Dialogue: 0,0:06:29.10,0:06:30.27,Default,,0000,0000,0000,,next Monday.
Dialogue: 0,0:06:30.27,0:06:36.50,Default,,0000,0000,0000,,But the most obvious group, if not the largest,\Nwere the burners. Everyone who had any sort
Dialogue: 0,0:06:36.50,0:06:43.50,Default,,0000,0000,0000,,of prominent online presence got their account\Ndestroyed, utterly destroyed, within ten minutes.
Dialogue: 0,0:06:44.02,0:06:48.45,Default,,0000,0000,0000,,Any YouTube channel with any sort of audience\Nfound all its work deleted and vandalised,
Dialogue: 0,0:06:48.45,0:06:54.09,Default,,0000,0000,0000,,even worse than the new comment system that\NYouTube had brought in. Some burners attacked
Dialogue: 0,0:06:54.09,0:06:59.49,Default,,0000,0000,0000,,individual people thoroughly, hoping to wipe\Neverything as part of a vendetta; but others...
Dialogue: 0,0:06:59.49,0:07:02.84,Default,,0000,0000,0000,,others just tried to destroy as much data\Nas they could from as many people as they
Dialogue: 0,0:07:02.84,0:07:04.17,Default,,0000,0000,0000,,could as quickly as possible.
Dialogue: 0,0:07:04.17,0:07:10.58,Default,,0000,0000,0000,,Google, of course, had backups. They did roll\Neverything back -- but a lot of third-party
Dialogue: 0,0:07:10.58,0:07:17.38,Default,,0000,0000,0000,,sites, vulnerable through password resets,\Nweren't anywhere near so lucky.
Dialogue: 0,0:07:17.38,0:07:18.23,Default,,0000,0000,0000,,(LAUGHTER)
Dialogue: 0,0:07:18.23,0:07:24.31,Default,,0000,0000,0000,,Every blog with more than a few readers got\Ncrude messages added to it, or code that redirected
Dialogue: 0,0:07:24.31,0:07:31.26,Default,,0000,0000,0000,,to shock sites, or just torn apart and destroyed.\NA huge number had no usable backups. This
Dialogue: 0,0:07:31.26,0:07:36.30,Default,,0000,0000,0000,,was the final death knell for most third-party\Nweb message boards, the old ones which had
Dialogue: 0,0:07:36.30,0:07:41.57,Default,,0000,0000,0000,,been falling out of use for years and years.\NAs soon as one administrator account fell,
Dialogue: 0,0:07:41.57,0:07:46.30,Default,,0000,0000,0000,,the whole site was quickly destroyed. And\Nnot many of those ever recovered because not
Dialogue: 0,0:07:46.30,0:07:47.77,Default,,0000,0000,0000,,many of them had backups.
Dialogue: 0,0:07:47.77,0:07:52.77,Default,,0000,0000,0000,,Some things did work in favour of the "good\Nguys". First of all, the enormous rush of
Dialogue: 0,0:07:52.77,0:07:58.42,Default,,0000,0000,0000,,traffic -- of people trying to fix and break\Nthings meant that even Google couldn't quite
Dialogue: 0,0:07:58.42,0:08:03.00,Default,,0000,0000,0000,,cope with the load: a lot of folks were frustrated\Nby slow loading times and falling servers.
Dialogue: 0,0:08:03.00,0:08:07.68,Default,,0000,0000,0000,,But thirty minutes in, at least some of Google's\Nnetwork engineers had worked out what was
Dialogue: 0,0:08:07.68,0:08:13.46,Default,,0000,0000,0000,,going on and pulled the plug -- in one case\Nphysically, literally pulling plug from data
Dialogue: 0,0:08:13.46,0:08:19.43,Default,,0000,0000,0000,,centres and uncontrollably shutting down everything\Nthey could. Someone finally managed to get
Dialogue: 0,0:08:19.43,0:08:23.66,Default,,0000,0000,0000,,an actual shutdown command into the systems\Nthat Maria had compromised about two hours
Dialogue: 0,0:08:23.66,0:08:28.52,Default,,0000,0000,0000,,afterwards, and three minutes later, Google\Nfell off the internet for the first time in
Dialogue: 0,0:08:28.52,0:08:32.70,Default,,0000,0000,0000,,a very, very long while.
Dialogue: 0,0:08:32.70,0:08:37.82,Default,,0000,0000,0000,,In amongst this two hours of mess, this pandemonium,\Nwere the people that Maria Christensen was
Dialogue: 0,0:08:37.82,0:08:42.62,Default,,0000,0000,0000,,actually trying to reach. She was hoping to\Nbe the next Chelsea Manning, the next Julian
Dialogue: 0,0:08:42.62,0:08:46.73,Default,,0000,0000,0000,,Assange, the next Edward Snowden. More than\Nthat: she was hoping to create a hundred,
Dialogue: 0,0:08:46.73,0:08:52.57,Default,,0000,0000,0000,,a thousand, a million people taking that whistleblower\Nrole, using the brief hours of "freedom" she'd
Dialogue: 0,0:08:52.57,0:08:56.70,Default,,0000,0000,0000,,created to change the world for the better.\NThat was her manifesto:
Dialogue: 0,0:08:56.70,0:09:02.00,Default,,0000,0000,0000,,Go out. Find the things that need to be leaked,\Ngo through the files of the corporations and
Dialogue: 0,0:09:02.00,0:09:06.53,Default,,0000,0000,0000,,governments that are destroying our world,\Nand show them the light of day.
Dialogue: 0,0:09:06.53,0:09:12.46,Default,,0000,0000,0000,,Her view was woefully optimistic. And yes,\Nsome people did. There were thousands of leaks,
Dialogue: 0,0:09:12.46,0:09:17.86,Default,,0000,0000,0000,,some of international importance: a few people\Nremembered the Obama transition team, after
Dialogue: 0,0:09:17.86,0:09:23.56,Default,,0000,0000,0000,,the 2008 election, used Gmail until they could\Nget their official whitehouse.gov email addresses
Dialogue: 0,0:09:23.56,0:09:30.56,Default,,0000,0000,0000,,set up. And there were stories of billionaire\Nfashion CEOs putting stories about sweatshops
Dialogue: 0,0:09:31.53,0:09:37.00,Default,,0000,0000,0000,,and burying them; stories of mining companies\Nexploiting workers and exposing them to incredible
Dialogue: 0,0:09:37.00,0:09:42.46,Default,,0000,0000,0000,,danger; tale after tale after tale of people\Nputting aside human concerns and -- this phrase
Dialogue: 0,0:09:42.46,0:09:46.36,Default,,0000,0000,0000,,got used a lot -- acting in the best interests\Nof shareholders.
Dialogue: 0,0:09:46.36,0:09:49.43,Default,,0000,0000,0000,,But none of those stories made the news.
Dialogue: 0,0:09:49.43,0:09:54.05,Default,,0000,0000,0000,,Because what Maria Christensen hadn't done\Nwas manage the story. Wikileaks and its allies
Dialogue: 0,0:09:54.05,0:09:59.55,Default,,0000,0000,0000,,always had: they'd drip-fed the stories over\Nmonths into a 24-hour news cycle that always
Dialogue: 0,0:09:59.55,0:10:03.18,Default,,0000,0000,0000,,wanted more, more, more, but instead...
Dialogue: 0,0:10:03.18,0:10:06.56,Default,,0000,0000,0000,,In this case, though, the story was about\Nthe process, not about the information. The
Dialogue: 0,0:10:06.56,0:10:11.30,Default,,0000,0000,0000,,angle that all the news took was that email\Nwas suddenly insecure, that you were at risk,
Dialogue: 0,0:10:11.30,0:10:14.44,Default,,0000,0000,0000,,that you should defend against it and this\Nis how you do it, that web sites are being
Dialogue: 0,0:10:14.44,0:10:19.56,Default,,0000,0000,0000,,damaged, and that this is how you protect\Nyourself, and watch us because we will help
Dialogue: 0,0:10:19.56,0:10:20.00,Default,,0000,0000,0000,,you.
Dialogue: 0,0:10:20.00,0:10:24.22,Default,,0000,0000,0000,,So there were no stunning revelations plastered\Non the front pages. There should have been,
Dialogue: 0,0:10:24.22,0:10:30.49,Default,,0000,0000,0000,,given an infinite number of front pages, but\Nthere were, simply, too many stories, and
Dialogue: 0,0:10:30.49,0:10:34.36,Default,,0000,0000,0000,,all of them were much less interesting to\Nthe public than the question of whether your
Dialogue: 0,0:10:34.36,0:10:38.29,Default,,0000,0000,0000,,partner has seen your browser history.
Dialogue: 0,0:10:38.29,0:10:44.61,Default,,0000,0000,0000,,And of course, for most people, there was\Nno long-term damage, at least not to them
Dialogue: 0,0:10:44.61,0:10:48.68,Default,,0000,0000,0000,,personally. Statistically speaking, you'd\Nget away with it. And sure, everyone knew
Dialogue: 0,0:10:48.68,0:10:53.74,Default,,0000,0000,0000,,someone who'd been affected, everyone knew\Nsomeone who'd got in trouble, but chances
Dialogue: 0,0:10:53.74,0:10:59.13,Default,,0000,0000,0000,,are that you, yourself, had gotten away with\Nit. And while a lot of high-profile companies
Dialogue: 0,0:10:59.13,0:11:04.70,Default,,0000,0000,0000,,suffered slightly, there were no world-changing\Nmoments. If dumping untold gallons of oil
Dialogue: 0,0:11:04.70,0:11:10.93,Default,,0000,0000,0000,,into the Gulf couldn't kill BP: what could?\NSo most small businesses survived unscathed
Dialogue: 0,0:11:10.93,0:11:17.37,Default,,0000,0000,0000,,and the economy recovered, slowly, having\Nbeen damaged no more than by any natural disaster.
Dialogue: 0,0:11:17.37,0:11:23.61,Default,,0000,0000,0000,,And Gmail, a year later, had just as many\Nactive users as before. Because, after all,
Dialogue: 0,0:11:23.61,0:11:27.87,Default,,0000,0000,0000,,what were the odds of that ever happening\Nagain? And it's not like the government couldn't
Dialogue: 0,0:11:27.87,0:11:32.67,Default,,0000,0000,0000,,read all your messages anyway. And no-one\Nreally got hurt in the long run, and maybe
Dialogue: 0,0:11:32.67,0:11:37.89,Default,,0000,0000,0000,,it was for the best that me and her broke\Nup, y'know? It all works out in the end. And
Dialogue: 0,0:11:37.89,0:11:41.46,Default,,0000,0000,0000,,besides, it would be a real pain to try to\Nswitch my email account somewhere else. I'd
Dialogue: 0,0:11:41.46,0:11:47.07,Default,,0000,0000,0000,,have to change my email address!
Dialogue: 0,0:11:47.07,0:11:52.10,Default,,0000,0000,0000,,It's amazing how much we trust to single points\Nof failure. And while this is a worst-case
Dialogue: 0,0:11:52.10,0:11:58.44,Default,,0000,0000,0000,,scenario -- very much so -- everyone here\Nwill have that one lynchpin on which everything,
Dialogue: 0,0:11:58.44,0:12:04.44,Default,,0000,0000,0000,,at least in your online life, hangs. That\Nbackup you haven't taken for a while. The
Dialogue: 0,0:12:04.44,0:12:09.08,Default,,0000,0000,0000,,email account that you forgot had access to\Neverything. Or that password that your ex
Dialogue: 0,0:12:09.08,0:12:09.90,Default,,0000,0000,0000,,still knows.
Dialogue: 0,0:12:09.90,0:12:16.15,Default,,0000,0000,0000,,But my point is this: even in the face of\Nseeming disaster, when the world is falling
Dialogue: 0,0:12:16.15,0:12:23.15,Default,,0000,0000,0000,,around you, you remember that eventually,\Nthis too shall pass. Because it takes more
Dialogue: 0,0:12:26.94,0:12:30.26,Default,,0000,0000,0000,,than just one single point of failure to change\Nthe world.
Dialogue: 0,0:12:30.26,0:12:36.30,Default,,0000,0000,0000,,Oh, and as for Maria Christensen? She got\Narrested at the airport, after her flight
Dialogue: 0,0:12:36.30,0:12:39.08,Default,,0000,0000,0000,,was delayed... because the airline ran on\NGoogle Apps.
Dialogue: 0,0:12:39.08,0:12:43.08,Default,,0000,0000,0000,,Thank you very much, I've been Tom Scott,\Nenjoy the rest of the show.