[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:00.02,0:00:02.52,Default,,0000,0000,0000,,My guest tonight has written three best-selling books; Dialogue: 0,0:00:02.52,0:00:06.62,Default,,0000,0000,0000,,and his TED talk on inspiring leadership is one of the most-watched of all time. Dialogue: 0,0:00:06.62,0:00:09.80,Default,,0000,0000,0000,,When he talks it is impossible not to listen. Dialogue: 0,0:00:09.80,0:00:12.58,Default,,0000,0000,0000,,My name is simon Sinek, and Dialogue: 0,0:00:12.58,0:00:15.32,Default,,0000,0000,0000,,I have a clear vision of what I want to build in this world. Dialogue: 0,0:00:15.32,0:00:18.70,Default,,0000,0000,0000,,I Imagine a world in which the vast majority of people wake up every single morning: Dialogue: 0,0:00:18.70,0:00:20.34,Default,,0000,0000,0000,,Inspired to go to work, Dialogue: 0,0:00:20.34,0:00:21.68,Default,,0000,0000,0000,,feel safe when they're there, Dialogue: 0,0:00:21.68,0:00:23.82,Default,,0000,0000,0000,,and return home fulfilled at the end of the day. Dialogue: 0,0:00:25.86,0:00:27.00,Default,,0000,0000,0000,,And I promise you Dialogue: 0,0:00:27.00,0:00:29.30,Default,,0000,0000,0000,,Our guest will help you acquire the behaviors, Dialogue: 0,0:00:29.30,0:00:33.72,Default,,0000,0000,0000,,and thought patterns you need to be successful in anything that you're trying to accomplish. Dialogue: 0,0:00:37.18,0:00:42.36,Default,,0000,0000,0000,,I have yet to give a speech, or have a meeting where somebody doesn't ask me the Millenial question. Dialogue: 0,0:00:43.56,0:00:45.08,Default,,0000,0000,0000,,What's the millennial question? Dialogue: 0,0:00:45.08,0:00:46.74,Default,,0000,0000,0000,,Apparently Millennials, as a generation Dialogue: 0,0:00:46.74,0:00:53.04,Default,,0000,0000,0000,,- which is a group of people who were born approximately 1984 and after - Dialogue: 0,0:00:54.34,0:00:56.28,Default,,0000,0000,0000,,are tough to manage; Dialogue: 0,0:00:56.28,0:00:58.84,Default,,0000,0000,0000,,and they're accused of being entitled, Dialogue: 0,0:00:58.84,0:01:00.94,Default,,0000,0000,0000,,and narcissistic, Dialogue: 0,0:01:00.94,0:01:03.12,Default,,0000,0000,0000,,self-interested, Dialogue: 0,0:01:03.13,0:01:04.63,Default,,0000,0000,0000,,unfocused, Dialogue: 0,0:01:04.63,0:01:06.63,Default,,0000,0000,0000,,lazy. Dialogue: 0,0:01:06.97,0:01:08.97,Default,,0000,0000,0000,,But entitled is the big one. Dialogue: 0,0:01:09.96,0:01:12.90,Default,,0000,0000,0000,,And, because they confound leadership so much, Dialogue: 0,0:01:12.90,0:01:15.60,Default,,0000,0000,0000,,what's happening is leaders are asking the Millennials: Dialogue: 0,0:01:15.60,0:01:17.02,Default,,0000,0000,0000,,"What do you want?" Dialogue: 0,0:01:17.02,0:01:18.06,Default,,0000,0000,0000,,And Millennials are saying: Dialogue: 0,0:01:18.06,0:01:21.74,Default,,0000,0000,0000,,"We want to work in a place with purpose." love that. Dialogue: 0,0:01:21.74,0:01:25.28,Default,,0000,0000,0000,,"We want to make an impact." you know, whatever that means. Dialogue: 0,0:01:27.54,0:01:29.80,Default,,0000,0000,0000,,"We want free food, and bean bags." Dialogue: 0,0:01:30.64,0:01:32.64,Default,,0000,0000,0000,,and so… Dialogue: 0,0:01:33.07,0:01:34.76,Default,,0000,0000,0000,,Somebody articulates some sort of purpose. Dialogue: 0,0:01:34.76,0:01:37.08,Default,,0000,0000,0000,,There's lots of free food, and there's bean bags; Dialogue: 0,0:01:37.08,0:01:38.60,Default,,0000,0000,0000,,and yet for some reason Dialogue: 0,0:01:38.60,0:01:40.28,Default,,0000,0000,0000,,they are still not happy. Dialogue: 0,0:01:40.28,0:01:41.94,Default,,0000,0000,0000,,And that's because Dialogue: 0,0:01:44.92,0:01:46.60,Default,,0000,0000,0000,,There's a missing piece. Dialogue: 0,0:01:46.90,0:01:49.10,Default,,0000,0000,0000,,What I've learned is Dialogue: 0,0:01:49.10,0:01:51.56,Default,,0000,0000,0000,,I can break it down into four pieces, right? Dialogue: 0,0:01:51.56,0:01:53.04,Default,,0000,0000,0000,,There are four things, four characteristics. Dialogue: 0,0:01:53.44,0:01:54.60,Default,,0000,0000,0000,,One is parenting, Dialogue: 0,0:01:54.60,0:01:56.88,Default,,0000,0000,0000,,the other one is technology, Dialogue: 0,0:01:56.88,0:01:58.32,Default,,0000,0000,0000,,the third is impatience, Dialogue: 0,0:01:58.32,0:01:59.81,Default,,0000,0000,0000,,and the fourth is environment. Dialogue: 0,0:01:59.81,0:02:01.58,Default,,0000,0000,0000,,The generation, that we call the Millennials, Dialogue: 0,0:02:01.58,0:02:03.72,Default,,0000,0000,0000,,too many of them grew up Dialogue: 0,0:02:05.40,0:02:07.82,Default,,0000,0000,0000,,subject to, not my words, Dialogue: 0,0:02:07.82,0:02:10.45,Default,,0000,0000,0000,,failed parenting strategies. Dialogue: 0,0:02:10.45,0:02:11.30,Default,,0000,0000,0000,,You know? Dialogue: 0,0:02:11.40,0:02:12.98,Default,,0000,0000,0000,,Where, for example, Dialogue: 0,0:02:12.98,0:02:15.66,Default,,0000,0000,0000,,they were told that they were special… all the time; Dialogue: 0,0:02:15.66,0:02:18.18,Default,,0000,0000,0000,,they were told that they can have anything they want in life, Dialogue: 0,0:02:18.34,0:02:20.34,Default,,0000,0000,0000,,just because they want it. Dialogue: 0,0:02:20.68,0:02:22.68,Default,,0000,0000,0000,,They were told… Dialogue: 0,0:02:23.02,0:02:24.56,Default,,0000,0000,0000,,Some of them got into Dialogue: 0,0:02:24.56,0:02:27.68,Default,,0000,0000,0000,,honors classes, not because they deserved it, but because their parents complained. Dialogue: 0,0:02:27.68,0:02:29.58,Default,,0000,0000,0000,,And some of them got "A"s not because they earned them Dialogue: 0,0:02:29.58,0:02:31.94,Default,,0000,0000,0000,,but because the teachers didn't want to deal with the parents. Dialogue: 0,0:02:31.94,0:02:36.38,Default,,0000,0000,0000,,Some kids got participation medals. They got a medal for coming in last. Right? Dialogue: 0,0:02:36.94,0:02:39.27,Default,,0000,0000,0000,,Which the science, we know is pretty clear, Dialogue: 0,0:02:39.28,0:02:43.00,Default,,0000,0000,0000,,which is it devalues the metal and the reward for those who actually work hard, Dialogue: 0,0:02:43.00,0:02:45.90,Default,,0000,0000,0000,,and that actually makes the person who comes in last feel embarrassed, Dialogue: 0,0:02:45.90,0:02:49.50,Default,,0000,0000,0000,,because they know they didn't deserve it so it actually makes them feel worse. Right? Dialogue: 0,0:02:49.50,0:02:51.28,Default,,0000,0000,0000,,So you take this group of people, Dialogue: 0,0:02:51.28,0:02:53.26,Default,,0000,0000,0000,,and they graduate school, and they get a job, Dialogue: 0,0:02:53.26,0:02:55.30,Default,,0000,0000,0000,,and they're thrust into the real world. Dialogue: 0,0:02:55.30,0:02:57.40,Default,,0000,0000,0000,,And in an instant they find out: they're not special; Dialogue: 0,0:02:57.40,0:03:00.22,Default,,0000,0000,0000,,their moms can't get them a promotion; Dialogue: 0,0:03:00.22,0:03:02.02,Default,,0000,0000,0000,,that you get nothing for coming in last; Dialogue: 0,0:03:02.02,0:03:04.18,Default,,0000,0000,0000,,and, by the way, you can't just have it because you want it. Dialogue: 0,0:03:04.30,0:03:07.18,Default,,0000,0000,0000,,And in an instant their entire self-image is shattered. Dialogue: 0,0:03:07.18,0:03:11.18,Default,,0000,0000,0000,,And so you have an entire generation that's growing up with lower self-esteem than previous generations. Dialogue: 0,0:03:11.28,0:03:13.04,Default,,0000,0000,0000,,The other problem to compound it is: Dialogue: 0,0:03:13.04,0:03:15.64,Default,,0000,0000,0000,,we're growing up in a Facebook-Instagram world. Dialogue: 0,0:03:15.65,0:03:17.76,Default,,0000,0000,0000,,In other words, we're good at putting filters on things. Dialogue: 0,0:03:17.76,0:03:22.84,Default,,0000,0000,0000,,We're good at showing people that life is amazing, even though I'm depressed. Right? Dialogue: 0,0:03:22.84,0:03:26.88,Default,,0000,0000,0000,,And so everybody sounds tough, and everybody sounds like they got it all figure it out. Dialogue: 0,0:03:26.88,0:03:30.52,Default,,0000,0000,0000,,And the reality is: there's very little toughness, and most people don't have it figured out. Dialogue: 0,0:03:30.52,0:03:32.30,Default,,0000,0000,0000,,And so when the more senior people say Dialogue: 0,0:03:32.30,0:03:33.34,Default,,0000,0000,0000,,"Well, what should we do?" Dialogue: 0,0:03:33.34,0:03:35.00,Default,,0000,0000,0000,,they sound like "This is what you gotta do!" Dialogue: 0,0:03:35.52,0:03:37.52,Default,,0000,0000,0000,,And they have no clue. Dialogue: 0,0:03:37.52,0:03:40.20,Default,,0000,0000,0000,,Audience: [ Laughter ] Dialogue: 0,0:03:40.72,0:03:44.94,Default,,0000,0000,0000,,So you have an entire generation growing up with lower self-esteem than previous generations. Right? Dialogue: 0,0:03:45.58,0:03:47.08,Default,,0000,0000,0000,,Through no fault of their own. Dialogue: 0,0:03:47.08,0:03:48.80,Default,,0000,0000,0000,,Through no fault of their own, right? Dialogue: 0,0:03:48.80,0:03:50.26,Default,,0000,0000,0000,,They were dealt a bad hand. Dialogue: 0,0:03:51.08,0:03:53.06,Default,,0000,0000,0000,,Now let's add in technology. Dialogue: 0,0:03:53.22,0:03:57.32,Default,,0000,0000,0000,,We know that engagement with social media, Dialogue: 0,0:03:57.32,0:03:59.14,Default,,0000,0000,0000,,and our cell phones, Dialogue: 0,0:03:59.14,0:04:01.00,Default,,0000,0000,0000,,releases a chemical called dopamine. Dialogue: 0,0:04:01.00,0:04:03.46,Default,,0000,0000,0000,,That's why when you get a text feels good. Right? Dialogue: 0,0:04:03.46,0:04:06.66,Default,,0000,0000,0000,,So you know we've all had it: when you're feeling a little bit down or feeling a bit lonely, Dialogue: 0,0:04:06.66,0:04:08.82,Default,,0000,0000,0000,,And so you send out ten texts to ten friends, you know, Dialogue: 0,0:04:08.82,0:04:10.82,Default,,0000,0000,0000,,hi. hi. hi. hi. hi. Dialogue: 0,0:04:12.10,0:04:14.37,Default,,0000,0000,0000,,Cause it feels good when you get a response, right? Dialogue: 0,0:04:15.46,0:04:17.34,Default,,0000,0000,0000,,Right? It's why we count the likes Dialogue: 0,0:04:17.34,0:04:19.88,Default,,0000,0000,0000,,It's why we go back ten times to see if… Dialogue: 0,0:04:19.88,0:04:21.00,Default,,0000,0000,0000,,and if it's going… Dialogue: 0,0:04:21.00,0:04:22.74,Default,,0000,0000,0000,,and my Instagram is growing slower. Dialogue: 0,0:04:22.74,0:04:25.84,Default,,0000,0000,0000,,I would… did I do something wrong? Do they not like me anymore? Right? Dialogue: 0,0:04:25.84,0:04:29.25,Default,,0000,0000,0000,,The trauma for young kids to be unfriended, right? Dialogue: 0,0:04:30.07,0:04:33.14,Default,,0000,0000,0000,,Because we know when you get it you get a hit a dopamine which feels good. Dialogue: 0,0:04:33.14,0:04:33.93,Default,,0000,0000,0000,,It's why we like it. Dialogue: 0,0:04:33.93,0:04:35.68,Default,,0000,0000,0000,,It's why we keep going back to it. Dialogue: 0,0:04:35.68,0:04:37.90,Default,,0000,0000,0000,,Dopamine is the exact same chemical Dialogue: 0,0:04:37.90,0:04:41.88,Default,,0000,0000,0000,,that makes us feel good when we smoke, when we drink, and when we gamble. Dialogue: 0,0:04:41.88,0:04:42.94,Default,,0000,0000,0000,,In other words: Dialogue: 0,0:04:42.94,0:04:45.94,Default,,0000,0000,0000,,It's highly, highly addictive. Dialogue: 0,0:04:46.10,0:04:46.60,Default,,0000,0000,0000,,Right? Dialogue: 0,0:04:47.08,0:04:53.02,Default,,0000,0000,0000,,we have age restrictions on smoking, gambling, and alcohol. Dialogue: 0,0:04:53.02,0:04:56.02,Default,,0000,0000,0000,,And we have no age restrictions on social media and cell phones. Dialogue: 0,0:04:56.04,0:04:59.62,Default,,0000,0000,0000,,Which is the equivalent of opening up the liquor cabinet and saying to our teenagers Dialogue: 0,0:04:59.62,0:05:02.82,Default,,0000,0000,0000,,"hey by the way, this adolescence thing, if it gets you down…" Dialogue: 0,0:05:04.74,0:05:06.52,Default,,0000,0000,0000,,But that's basically what's happening. Dialogue: 0,0:05:06.52,0:05:07.86,Default,,0000,0000,0000,,That's basically what's happening, right? Dialogue: 0,0:05:07.86,0:05:08.86,Default,,0000,0000,0000,,That's basically what happened. Dialogue: 0,0:05:08.86,0:05:11.74,Default,,0000,0000,0000,,You have an entire generation that has access to an addictive Dialogue: 0,0:05:11.74,0:05:15.50,Default,,0000,0000,0000,,numbing chemical, called dopamine, through social media and cellphones Dialogue: 0,0:05:15.50,0:05:18.28,Default,,0000,0000,0000,,as they're going through the high stress of adolescence. Dialogue: 0,0:05:18.28,0:05:21.54,Default,,0000,0000,0000,,Why is this important? Almost every alcoholic Dialogue: 0,0:05:21.94,0:05:23.94,Default,,0000,0000,0000,,discovered alcohol when they were teenagers. Dialogue: 0,0:05:24.04,0:05:28.08,Default,,0000,0000,0000,,When we're very very young the only approval we need is the approval of our parents. Dialogue: 0,0:05:28.08,0:05:33.52,Default,,0000,0000,0000,,And as we go through adolescence we make this transition where we now need the approval of our peers. Dialogue: 0,0:05:33.52,0:05:35.16,Default,,0000,0000,0000,,Very frustrating for our parents; Dialogue: 0,0:05:35.16,0:05:36.36,Default,,0000,0000,0000,,very important for us. Dialogue: 0,0:05:36.36,0:05:40.60,Default,,0000,0000,0000,,That allows us to acculturate outside of our immediate families into the broader tribe. Dialogue: 0,0:05:40.60,0:05:43.80,Default,,0000,0000,0000,,Right? It's a highly highly stressful and anxious period of our lives; Dialogue: 0,0:05:43.80,0:05:47.86,Default,,0000,0000,0000,,and we're supposed to learn to rely on our friends. Dialogue: 0,0:05:47.86,0:05:52.16,Default,,0000,0000,0000,,Some people, quite by accident, discover alcohol, and numbing effects of dopamine, Dialogue: 0,0:05:52.16,0:05:56.72,Default,,0000,0000,0000,,to help them cope with the stresses and anxieties of adolescence. Dialogue: 0,0:05:56.72,0:05:59.20,Default,,0000,0000,0000,,Unfortunately that becomes hardwired in their brains Dialogue: 0,0:05:59.20,0:06:00.24,Default,,0000,0000,0000,,and, for the rest of their lives, Dialogue: 0,0:06:00.24,0:06:04.78,Default,,0000,0000,0000,,when they suffer significant stress they will not turn to a person they will turn to the bottle. Dialogue: 0,0:06:05.42,0:06:07.32,Default,,0000,0000,0000,,Social stress, financial stress, career stress. Dialogue: 0,0:06:07.32,0:06:10.78,Default,,0000,0000,0000,,That's pretty much the primary reasons why an alcoholic drinks, right? Dialogue: 0,0:06:11.10,0:06:12.16,Default,,0000,0000,0000,,What's happening is, Dialogue: 0,0:06:12.16,0:06:17.22,Default,,0000,0000,0000,,because we're allowing unfettered access to these dopamine producing devices and media, Dialogue: 0,0:06:17.74,0:06:20.98,Default,,0000,0000,0000,,basically, it's becoming hardwired. and what we're seeing is as they grow older. Dialogue: 0,0:06:21.54,0:06:25.68,Default,,0000,0000,0000,,To many kids don't know how to form deep meaningful relationships. Dialogue: 0,0:06:25.68,0:06:26.92,Default,,0000,0000,0000,,Their words not mine. Dialogue: 0,0:06:27.05,0:06:30.07,Default,,0000,0000,0000,,They will admit that many of their friendships are superficial Dialogue: 0,0:06:30.11,0:06:32.26,Default,,0000,0000,0000,,They will admit that their friends… Dialogue: 0,0:06:32.26,0:06:36.28,Default,,0000,0000,0000,,that they don't count on their friends, they don't rely on their friends. They have fun with their friends. Dialogue: 0,0:06:36.28,0:06:39.88,Default,,0000,0000,0000,,But they also know that their friends will cancel out them that something better comes along Dialogue: 0,0:06:39.88,0:06:43.52,Default,,0000,0000,0000,,Deep meaningful relationships are not there because they never practice the skill set, Dialogue: 0,0:06:43.52,0:06:46.78,Default,,0000,0000,0000,,and worse they don't have the coping mechanisms to deal with stress. Dialogue: 0,0:06:46.78,0:06:49.60,Default,,0000,0000,0000,,So when significant stress starts to show up in their lives Dialogue: 0,0:06:49.64,0:06:54.43,Default,,0000,0000,0000,,they're not turning to a person. They're turning to a device, they're turning to social media, Dialogue: 0,0:06:54.80,0:06:57.48,Default,,0000,0000,0000,,they're turning to these things which offer temporary relief. Dialogue: 0,0:06:57.48,0:06:59.52,Default,,0000,0000,0000,,We know, the science is clear, we know Dialogue: 0,0:06:59.52,0:07:01.20,Default,,0000,0000,0000,,that people who spend more time on Facebook Dialogue: 0,0:07:01.20,0:07:03.88,Default,,0000,0000,0000,,suffer higher rates of depression than people spend less time on Facebook. Dialogue: 0,0:07:04.19,0:07:06.08,Default,,0000,0000,0000,,Right? These things balanced. Dialogue: 0,0:07:06.08,0:07:08.72,Default,,0000,0000,0000,,Alcohol is not bad, too much alcohol is bad. Dialogue: 0,0:07:08.72,0:07:11.44,Default,,0000,0000,0000,,Gambling is fun, too much gambling is dangerous. Dialogue: 0,0:07:11.44,0:07:14.02,Default,,0000,0000,0000,,Right? There's nothing wrong with social media and cell phones. Dialogue: 0,0:07:14.02,0:07:18.28,Default,,0000,0000,0000,,It's the imbalance. Right? If you're sitting at dinner with your friends, Dialogue: 0,0:07:18.28,0:07:20.86,Default,,0000,0000,0000,,and you're texting somebody who's not there Dialogue: 0,0:07:22.16,0:07:23.20,Default,,0000,0000,0000,,That's a problem, Dialogue: 0,0:07:23.20,0:07:24.42,Default,,0000,0000,0000,,That's an addiction. Dialogue: 0,0:07:24.42,0:07:25.96,Default,,0000,0000,0000,,If you're sitting in a meeting, Dialogue: 0,0:07:25.96,0:07:27.92,Default,,0000,0000,0000,,with people you're supposed to be listening to and speaking, Dialogue: 0,0:07:27.92,0:07:32.72,Default,,0000,0000,0000,,and you put your phone on the table - face up or face down, I don't care - Dialogue: 0,0:07:32.72,0:07:37.18,Default,,0000,0000,0000,,that sends the subconscious message to the room that "you're just not that important to me right now." Dialogue: 0,0:07:37.48,0:07:39.04,Default,,0000,0000,0000,,Right? That's what happens. Dialogue: 0,0:07:39.04,0:07:42.16,Default,,0000,0000,0000,,And the fact that you cannot put it away, it's because you are addicted. Dialogue: 0,0:07:42.16,0:07:46.90,Default,,0000,0000,0000,,Right? If you wake up and you check your phone before you say good morning to your girlfriend boyfriend or spouse, Dialogue: 0,0:07:46.90,0:07:48.46,Default,,0000,0000,0000,,you have an addiction. Dialogue: 0,0:07:48.46,0:07:51.10,Default,,0000,0000,0000,,And like all addiction in time it will destroy relationships, Dialogue: 0,0:07:51.44,0:07:55.15,Default,,0000,0000,0000,,it'll cost time, and it will cost money, and will make your life worse. Dialogue: 0,0:07:55.85,0:07:56.90,Default,,0000,0000,0000,,Right? Dialogue: 0,0:07:56.90,0:07:59.58,Default,,0000,0000,0000,,So you have a generation growing up with lower self-esteem, Dialogue: 0,0:07:59.58,0:08:02.50,Default,,0000,0000,0000,,that doesn't have the coping mechanisms to do with stress. Dialogue: 0,0:08:02.50,0:08:03.08,Default,,0000,0000,0000,,Right? Dialogue: 0,0:08:03.08,0:08:07.18,Default,,0000,0000,0000,,Now you add in the sense of impatience. Right? They've grown up in a world of instant gratification. Dialogue: 0,0:08:07.18,0:08:09.80,Default,,0000,0000,0000,,You want to buy something? You go on Amazon; it arrives the next day. Dialogue: 0,0:08:09.92,0:08:12.04,Default,,0000,0000,0000,,You want to watch a movie? log on and watch your movie. Dialogue: 0,0:08:12.04,0:08:12.96,Default,,0000,0000,0000,,You don't check movie times. Dialogue: 0,0:08:12.96,0:08:14.16,Default,,0000,0000,0000,,You want to watch your TV show? Dialogue: 0,0:08:14.16,0:08:14.70,Default,,0000,0000,0000,,Binge. Dialogue: 0,0:08:14.70,0:08:17.80,Default,,0000,0000,0000,,You don't even have to wait week to week to week. Right? Dialogue: 0,0:08:17.82,0:08:22.26,Default,,0000,0000,0000,,I know people who skip seasons just so they can binge at the end of the season. Right? Dialogue: 0,0:08:25.04,0:08:26.02,Default,,0000,0000,0000,,Instant gratification. Dialogue: 0,0:08:26.02,0:08:29.24,Default,,0000,0000,0000,,You want to go on a date? You don't even have to learn how to be like: Dialogue: 0,0:08:29.44,0:08:31.92,Default,,0000,0000,0000,,"Hey…" Dialogue: 0,0:08:32.10,0:08:33.70,Default,,0000,0000,0000,,Audience: [ Laughter ] Dialogue: 0,0:08:33.88,0:08:35.98,Default,,0000,0000,0000,,You don't even have to learn and practice that skill. Dialogue: 0,0:08:35.98,0:08:38.22,Default,,0000,0000,0000,,You don't have to be the uncomfortable one which says Dialogue: 0,0:08:38.22,0:08:40.64,Default,,0000,0000,0000,,"yes" when you mean "no," and says "no" when you mean "no," when "yes" when you… Dialogue: 0,0:08:40.64,0:08:42.82,Default,,0000,0000,0000,,You don't have to. Swipe right. Bang, I'm a stud! Dialogue: 0,0:08:43.00,0:08:44.50,Default,,0000,0000,0000,,Audience: [ Laughter ] Dialogue: 0,0:08:44.72,0:08:48.68,Default,,0000,0000,0000,,Right? You don't have to learn the social coping mechanisms. Dialogue: 0,0:08:48.68,0:08:49.42,Default,,0000,0000,0000,,Right? Dialogue: 0,0:08:49.88,0:08:52.14,Default,,0000,0000,0000,,Everything you want you can have instantaneously. Dialogue: 0,0:08:52.79,0:08:54.79,Default,,0000,0000,0000,,Everything you want, instant gratification, Dialogue: 0,0:08:55.70,0:08:56.87,Default,,0000,0000,0000,,except Dialogue: 0,0:08:56.87,0:08:59.76,Default,,0000,0000,0000,,job satisfaction, and strength of relationships Dialogue: 0,0:08:59.76,0:09:01.28,Default,,0000,0000,0000,,there ain't no app for that. Dialogue: 0,0:09:01.28,0:09:02.50,Default,,0000,0000,0000,,They are slow, Dialogue: 0,0:09:03.16,0:09:05.92,Default,,0000,0000,0000,,meandering, uncomfortable, messy processes. Dialogue: 0,0:09:05.92,0:09:11.50,Default,,0000,0000,0000,,And so I keep meeting these wonderful fantastic idealistic hard-working smart kids. Dialogue: 0,0:09:11.50,0:09:16.50,Default,,0000,0000,0000,,They've just graduated school. They're in their entry-level job. I sit down with them when I go. "How's it going?" They go Dialogue: 0,0:09:16.50,0:09:17.90,Default,,0000,0000,0000,,"I think I'm gonna quit." Dialogue: 0,0:09:17.92,0:09:19.44,Default,,0000,0000,0000,,I'm like "why?" Dialogue: 0,0:09:19.46,0:09:21.52,Default,,0000,0000,0000,,They're like "I'm not making an impact." Dialogue: 0,0:09:21.88,0:09:23.94,Default,,0000,0000,0000,,I'm like "you've been here eight months." Dialogue: 0,0:09:24.14,0:09:25.82,Default,,0000,0000,0000,,Audience: [ Laughter ] Dialogue: 0,0:09:26.06,0:09:27.76,Default,,0000,0000,0000,,It's as if they're standing at the foot of a mountain, Dialogue: 0,0:09:27.76,0:09:31.84,Default,,0000,0000,0000,,and they have this abstract concept called impact that they want to have in the world, Dialogue: 0,0:09:32.30,0:09:33.64,Default,,0000,0000,0000,,which is the summit. Dialogue: 0,0:09:33.64,0:09:35.20,Default,,0000,0000,0000,,That they don't see is the mountain? Dialogue: 0,0:09:35.84,0:09:37.73,Default,,0000,0000,0000,,I don't care if you go up the mountain quickly or slowly. Dialogue: 0,0:09:37.73,0:09:39.02,Default,,0000,0000,0000,,But there's still a mountain. Dialogue: 0,0:09:39.02,0:09:42.86,Default,,0000,0000,0000,,And so what this young generation needs to learn is patience, Dialogue: 0,0:09:42.86,0:09:46.12,Default,,0000,0000,0000,,that some things that really really matter Dialogue: 0,0:09:46.12,0:09:47.66,Default,,0000,0000,0000,,like love, Dialogue: 0,0:09:47.66,0:09:49.90,Default,,0000,0000,0000,,or job fulfillment, Dialogue: 0,0:09:49.90,0:09:51.18,Default,,0000,0000,0000,,joy, Dialogue: 0,0:09:51.40,0:09:55.48,Default,,0000,0000,0000,,love of life, self-confidence, a skill set, any of these things. Dialogue: 0,0:09:55.48,0:09:57.90,Default,,0000,0000,0000,,All of these things take time. Dialogue: 0,0:09:58.62,0:10:00.80,Default,,0000,0000,0000,,Sometimes you can expedite pieces of it; Dialogue: 0,0:10:00.80,0:10:03.14,Default,,0000,0000,0000,,but the overall journey… Dialogue: 0,0:10:03.14,0:10:06.68,Default,,0000,0000,0000,,is arduous and long and difficult. Dialogue: 0,0:10:06.68,0:10:08.74,Default,,0000,0000,0000,,And if you don't ask for help and learn that skill set Dialogue: 0,0:10:08.74,0:10:10.28,Default,,0000,0000,0000,,you will fall off the mountain. Dialogue: 0,0:10:10.29,0:10:12.70,Default,,0000,0000,0000,,Or you will… the worst case scenario. Dialogue: 0,0:10:12.70,0:10:13.83,Default,,0000,0000,0000,,The worst case scenario. Dialogue: 0,0:10:13.83,0:10:15.00,Default,,0000,0000,0000,,And we're already seeing it. Dialogue: 0,0:10:15.00,0:10:18.06,Default,,0000,0000,0000,,The worst case scenario is we're seeing increase in suicide rates. Dialogue: 0,0:10:18.06,0:10:19.86,Default,,0000,0000,0000,,We're seeing an increase in this generation. Dialogue: 0,0:10:19.86,0:10:22.35,Default,,0000,0000,0000,,We're seeing increase in accidental deaths due to drug overdoses. Dialogue: 0,0:10:22.75,0:10:27.15,Default,,0000,0000,0000,,We're seeing more and more kids drop out of school or take leaves of absence due to depression Dialogue: 0,0:10:28.15,0:10:32.94,Default,,0000,0000,0000,,Unheard of these are this is this is really bad the best case scenario Dialogue: 0,0:10:33.46,0:10:39.09,Default,,0000,0000,0000,,The bet those are all bad cases right the best case scenario is you'll have an entire population Dialogue: 0,0:10:39.67,0:10:43.05,Default,,0000,0000,0000,,Growing up and going through life and just never really finding joy Dialogue: 0,0:10:43.36,0:10:48.15,Default,,0000,0000,0000,,They'll never really find deep deep fulfillment in work or in life. They'll just Dialogue: 0,0:10:48.73,0:10:52.41,Default,,0000,0000,0000,,Just walk through life, and it'll G. Just it's fine Dialogue: 0,0:10:53.05,0:10:55.59,Default,,0000,0000,0000,,How's your job? It's fine the same as yesterday? Dialogue: 0,0:10:56.41,0:11:00.75,Default,,0000,0000,0000,,How's your relationship? It's fine like that's that's the best case scenario Dialogue: 0,0:11:00.94,0:11:04.77,Default,,0000,0000,0000,,Which leads me to the the fourth point which is environment, which is we're taking this Dialogue: 0,0:11:05.38,0:11:10.38,Default,,0000,0000,0000,,Amazing group of young fantastic kids were just dealt a bad hand it's no fault of their own Dialogue: 0,0:11:10.38,0:11:15.15,Default,,0000,0000,0000,,And we put them in corporate environments that care more about the numbers Dialogue: 0,0:11:15.15,0:11:20.82,Default,,0000,0000,0000,,And they do about the kids they care more about the short-term gains than the long-term life of this Dialogue: 0,0:11:21.06,0:11:25.40,Default,,0000,0000,0000,,Young human being we care more about the year than the lifetime Dialogue: 0,0:11:26.52,0:11:31.24,Default,,0000,0000,0000,,Right? And so we are putting them in corporate environments that aren't helping them build their confidence Dialogue: 0,0:11:31.56,0:11:39.44,Default,,0000,0000,0000,,That aren't helping them learn the skills of cooperation that aren't helping them overcome the challenges of a digital world and finding more balance Dialogue: 0,0:11:40.18,0:11:42.18,Default,,0000,0000,0000,,That isn't helping them Dialogue: 0,0:11:43.09,0:11:48.42,Default,,0000,0000,0000,,overcome the need to have instant gratification and teach them the joys and impact in the Dialogue: 0,0:11:48.70,0:11:54.72,Default,,0000,0000,0000,,Fulfillment you get from working hard over on something for a long time that cannot be done in a month or even in a year Dialogue: 0,0:11:55.00,0:11:56.11,Default,,0000,0000,0000,,and Dialogue: 0,0:11:56.11,0:12:01.21,Default,,0000,0000,0000,,So we're thrusting to them in corporate environments and the worst part about it is they think it's them. They blame themselves Dialogue: 0,0:12:01.76,0:12:05.17,Default,,0000,0000,0000,,They can't they think it's them who can't deal and so it makes it all worse Dialogue: 0,0:12:05.21,0:12:10.48,Default,,0000,0000,0000,,It's not I'm here to tell them. It's not them. It's the corporations. It's the corporate environments Dialogue: 0,0:12:10.48,0:12:16.18,Default,,0000,0000,0000,,It's the total lack of good leadership in our world today. That is making them feel the way they do Dialogue: 0,0:12:17.15,0:12:20.02,Default,,0000,0000,0000,,They were dealt a bad hand hoods, and I hate to say it Dialogue: 0,0:12:20.02,0:12:24.10,Default,,0000,0000,0000,,But it's the company's responsibility sucks to be you like we have no choice, right Dialogue: 0,0:12:24.83,0:12:30.10,Default,,0000,0000,0000,,This is what we got and I wish that society and their parents did a better job. They didn't so we're gonna Dialogue: 0,0:12:30.10,0:12:33.22,Default,,0000,0000,0000,,We're getting them in our companies, and we now have to pick up the slack Dialogue: 0,0:12:33.29,0:12:39.16,Default,,0000,0000,0000,,We have to work extra hard to figure out the ways that we build their confidence. We have to work extra hard Dialogue: 0,0:12:39.68,0:12:43.81,Default,,0000,0000,0000,,To find ways to teach them social the social skills that they're missing out Dialogue: 0,0:12:44.36,0:12:47.89,Default,,0000,0000,0000,,There should be no cell phones and conference rooms none zero Dialogue: 0,0:12:48.05,0:12:51.55,Default,,0000,0000,0000,,And I don't mean the kind of like sitting outside waiting to text Dialogue: 0,0:12:51.55,0:12:54.82,Default,,0000,0000,0000,,I mean like when you're sitting and waiting for a meeting to start nobody go Dialogue: 0,0:12:54.82,0:12:56.83,Default,,0000,0000,0000,,This is what we all do we all sit here and wait for the meeting to start Dialogue: 0,0:12:57.38,0:13:03.22,Default,,0000,0000,0000,,Meaning starting okay, we start the meeting. No that's not how relationships are formed remember. We talked about it's the little things Dialogue: 0,0:13:03.94,0:13:06.24,Default,,0000,0000,0000,,Relationships are formed this way: We're waiting for a meeting to start we go Dialogue: 0,0:13:07.24,0:13:11.88,Default,,0000,0000,0000,,How's your dad I heard he was in hospital. Oh. He's really good. Thanks for asking. He's actually I hope no Dialogue: 0,0:13:11.99,0:13:16.69,Default,,0000,0000,0000,,I'm really glad it was really amazing. I know it was really scary for that's how you form relationships Dialogue: 0,0:13:17.69,0:13:21.58,Default,,0000,0000,0000,,Hey, did you ever get that report on oh my god? No, I didn't uh yeah Dialogue: 0,0:13:21.58,0:13:23.68,Default,,0000,0000,0000,,I totally uh can I help you out with that really? Dialogue: 0,0:13:23.78,0:13:31.27,Default,,0000,0000,0000,,That's how trust forms trust doesn't form at an event in a day even bad times. Don't form trust immediately Dialogue: 0,0:13:31.27,0:13:32.69,Default,,0000,0000,0000,,It's the slow Dialogue: 0,0:13:32.69,0:13:34.10,Default,,0000,0000,0000,,steady Dialogue: 0,0:13:34.10,0:13:41.17,Default,,0000,0000,0000,,Consistency and we have to create mechanisms where we allow for those little innocuous interactions to happen Dialogue: 0,0:13:41.17,0:13:43.33,Default,,0000,0000,0000,,but when we allow cell phones and conference rooms we just Dialogue: 0,0:13:44.36,0:13:48.61,Default,,0000,0000,0000,,Okay, I had the meeting and then my favorite is like when there's a cell phone there, and you go like this you go Dialogue: 0,0:13:51.68,0:13:58.36,Default,,0000,0000,0000,,It rings and go I'm not gonna answer that mr. Magnanimous. You know Dialogue: 0,0:14:01.79,0:14:07.06,Default,,0000,0000,0000,,When you're out for dinner with your friends like I I do this with my friends when we're going out for dinner Dialogue: 0,0:14:07.06,0:14:08.96,Default,,0000,0000,0000,,And we're leaving together Dialogue: 0,0:14:08.96,0:14:10.58,Default,,0000,0000,0000,,We'll leave our cell phones at home Dialogue: 0,0:14:10.58,0:14:15.64,Default,,0000,0000,0000,,Who we calling maybe one of us will bring the phone in case we need to call an uber or take a picture of our meal. Dialogue: 0,0:14:18.96,0:14:20.28,Default,,0000,0000,0000,,You guys are insane. Come on. Dialogue: 0,0:14:20.28,0:14:21.96,Default,,0000,0000,0000,,I am. I'm not Dialogue: 0,0:14:22.12,0:14:24.12,Default,,0000,0000,0000,,I'm an idealist, but I'm not insane Dialogue: 0,0:14:25.24,0:14:27.24,Default,,0000,0000,0000,,I mean it looked really good Dialogue: 0,0:14:28.36,0:14:30.22,Default,,0000,0000,0000,,we'll take one phone and Dialogue: 0,0:14:30.22,0:14:36.06,Default,,0000,0000,0000,,So it's like an alcoholic the reason you take the alcohol out of the house... is because we cannot trust our willpower Dialogue: 0,0:14:36.07,0:14:38.80,Default,,0000,0000,0000,,We're just not strong enough, but when you remove the temptation Dialogue: 0,0:14:39.56,0:14:41.02,Default,,0000,0000,0000,,It actually makes it a lot easier Dialogue: 0,0:14:41.02,0:14:46.09,Default,,0000,0000,0000,,and so when you just say don't check your phone people literally will go like this and somebody will go to the bathroom and what's Dialogue: 0,0:14:46.09,0:14:48.09,Default,,0000,0000,0000,,The first thing we do Dialogue: 0,0:14:48.56,0:14:52.54,Default,,0000,0000,0000,,Because I wouldn't want to look around the restaurant for a minute and a half you know, but if you don't have the phone Dialogue: 0,0:14:53.60,0:14:58.21,Default,,0000,0000,0000,,You just kind of enjoy the world and that's where ideas happen Dialogue: 0,0:14:58.52,0:15:01.93,Default,,0000,0000,0000,,The constant, constant, constant engagement is not where you have innovation and ideas Dialogue: 0,0:15:02.09,0:15:08.59,Default,,0000,0000,0000,,Ideas happen when our minds wonder we go and you see something uh I bet they could do that that's called innovation Dialogue: 0,0:15:09.11,0:15:11.11,Default,,0000,0000,0000,,Right? But we're taking away all those little moments Dialogue: 0,0:15:11.51,0:15:15.64,Default,,0000,0000,0000,,Right? you should not... none of us none of us should charge our phones by our beds Dialogue: 0,0:15:15.64,0:15:17.54,Default,,0000,0000,0000,,We should be charging our phones in the living rooms Dialogue: 0,0:15:17.54,0:15:22.27,Default,,0000,0000,0000,,Right remove the temptation you wake up in the middle of night because you can't sleep you won't check your phone Dialogue: 0,0:15:22.52,0:15:24.100,Default,,0000,0000,0000,,Which makes it worse, but if it's in the living room? Dialogue: 0,0:15:26.03,0:15:30.94,Default,,0000,0000,0000,,Its relaxed it's fine, but it's my alarm clock. Buy an alarm clock Dialogue: 0,0:15:32.30,0:15:34.30,Default,,0000,0000,0000,,They cost $8 Dialogue: 0,0:15:35.46,0:15:37.46,Default,,0000,0000,0000,,I'll buy you an alarm clock Dialogue: 0,0:15:38.22,0:15:41.57,Default,,0000,0000,0000,,But the point is the point is is we now in industry Dialogue: 0,0:15:41.83,0:15:44.27,Default,,0000,0000,0000,,Whether we like it or not. We don't get a choice Dialogue: 0,0:15:44.40,0:15:50.21,Default,,0000,0000,0000,,We now have a responsibility to make up the shortfall and to help this amazing idealistic Dialogue: 0,0:15:50.58,0:15:55.70,Default,,0000,0000,0000,,fantastic generation build their confidence learn patience learn the social skills Dialogue: 0,0:15:56.10,0:16:03.59,Default,,0000,0000,0000,,Find a better balance between life and technology because quite frankly it's it's the right thing to do