1 00:00:00,920 --> 00:00:04,536 In 1987, Tina Lord found herself in quite the pickle. 2 00:00:04,560 --> 00:00:07,856 See, this gold digger made sure she married sweet Cord Roberts 3 00:00:07,880 --> 00:00:10,536 just before he inherited millions. 4 00:00:10,560 --> 00:00:12,776 But when Cord found out Tina loved his money 5 00:00:12,800 --> 00:00:14,416 as much as she loved him, 6 00:00:14,440 --> 00:00:15,696 he dumped her. 7 00:00:15,720 --> 00:00:17,616 Cord's mother Maria was thrilled 8 00:00:17,640 --> 00:00:19,136 until they hooked up again. 9 00:00:19,160 --> 00:00:21,816 So Maria hired Max Holden to romance Tina 10 00:00:21,840 --> 00:00:25,576 and then made sure Cord didn't find out Tina was pregnant with his baby. 11 00:00:25,600 --> 00:00:28,496 So Tina, still married but thinking Cord didn't love her 12 00:00:28,520 --> 00:00:30,696 flew to Argentina with Max. 13 00:00:30,720 --> 00:00:32,816 Cord finally figured out what was going on 14 00:00:32,840 --> 00:00:35,360 and rushed after them, but he was too late. 15 00:00:35,840 --> 00:00:37,416 Tina had already been kidnapped, 16 00:00:37,440 --> 00:00:39,800 strapped to a raft and sent over a waterfall. 17 00:00:40,360 --> 00:00:42,800 She and her baby were presumed dead. 18 00:00:43,320 --> 00:00:46,336 Cord was sad for a bit, 19 00:00:46,360 --> 00:00:47,816 but then he bounced right back 20 00:00:47,840 --> 00:00:51,216 with a supersmart archaeologist named Kate, 21 00:00:51,240 --> 00:00:52,736 and they had a gorgeous wedding 22 00:00:52,760 --> 00:00:57,056 until Tina, seemingly back from the dead, ran into the church holding a baby. 23 00:00:57,080 --> 00:00:58,760 "Stop!" she screamed. 24 00:00:59,200 --> 00:01:00,696 "Am I too late? 25 00:01:00,720 --> 00:01:02,800 Cord, I've come so far. 26 00:01:03,600 --> 00:01:05,880 This is your son." 27 00:01:07,400 --> 00:01:08,896 And that, ladies and gentlemen, 28 00:01:08,920 --> 00:01:12,096 is how the soap opera "One Life To Live" introduced a love story 29 00:01:12,120 --> 00:01:14,176 that lasted 25 years. 30 00:01:14,200 --> 00:01:15,536 (Laughter) 31 00:01:15,560 --> 00:01:17,656 Now, if you've ever seen a soap opera, 32 00:01:17,680 --> 00:01:22,576 you know the stories and the characters can be exaggerated, larger than life, 33 00:01:22,600 --> 00:01:25,856 and if you're a fan, you find that exaggeration fun, 34 00:01:25,880 --> 00:01:27,080 and if you're not, 35 00:01:27,600 --> 00:01:30,296 maybe you find them melodramatic or unsophisticated. 36 00:01:30,320 --> 00:01:32,536 Maybe you think watching soap operas 37 00:01:32,560 --> 00:01:33,816 is a waste of time, 38 00:01:33,840 --> 00:01:38,120 that their bigness means their lessons are small or nonexistent. 39 00:01:38,560 --> 00:01:40,800 But I believe the opposite to be true. 40 00:01:41,440 --> 00:01:45,000 Soap operas reflect life, just bigger. 41 00:01:45,920 --> 00:01:49,336 So there are real life lessons we can learn from soap operas, 42 00:01:49,360 --> 00:01:52,176 and those lessons are as big and adventurous 43 00:01:52,200 --> 00:01:54,320 as any soap opera storyline. 44 00:01:55,320 --> 00:01:58,896 Now, I've been a fan since I ran home from the bus stop in second grade 45 00:01:58,920 --> 00:02:01,616 desperate to catch the end of Luke and Laura's wedding, 46 00:02:01,640 --> 00:02:05,016 the biggest moment in "General Hospital" history. 47 00:02:05,040 --> 00:02:06,296 (Applause) 48 00:02:06,320 --> 00:02:09,656 So you can imagine how much I loved my eight years 49 00:02:09,680 --> 00:02:12,656 as the assistant casting director on "As the World Turns." 50 00:02:12,680 --> 00:02:14,696 My job was watching soap operas, 51 00:02:14,720 --> 00:02:16,136 reading soap opera scripts 52 00:02:16,160 --> 00:02:18,936 and auditioning actors to be on soap operas. 53 00:02:18,960 --> 00:02:21,256 So I know my stuff. 54 00:02:21,280 --> 00:02:22,536 (Laughter) 55 00:02:22,560 --> 00:02:24,856 And yes, soap operas 56 00:02:24,880 --> 00:02:27,176 are larger than life, 57 00:02:27,200 --> 00:02:28,896 drama on a grand scale, 58 00:02:28,920 --> 00:02:32,656 but our lives can be filled with as much intensity, 59 00:02:32,680 --> 00:02:35,440 and the stakes can feel just as dramatic. 60 00:02:35,840 --> 00:02:38,136 We cycle through tragedy and joy 61 00:02:38,160 --> 00:02:40,096 just like these characters. 62 00:02:40,120 --> 00:02:44,576 We cross thresholds, fight demons and find salvation unexpectedly, 63 00:02:44,600 --> 00:02:47,576 and we do it again and again and again, 64 00:02:47,600 --> 00:02:50,336 but just like soaps, we can flip the script, 65 00:02:50,360 --> 00:02:52,616 which means we can learn from these characters 66 00:02:52,640 --> 00:02:54,456 that move like bumblebees, 67 00:02:54,480 --> 00:02:57,056 looping and swerving through life. 68 00:02:57,080 --> 00:02:59,336 And we can use those lessons 69 00:02:59,360 --> 00:03:01,280 to craft our own life stories. 70 00:03:01,880 --> 00:03:04,880 Soap operas teach us to push away doubt 71 00:03:05,600 --> 00:03:07,776 and believe in our capacity 72 00:03:07,800 --> 00:03:10,416 for bravery, vulnerability, 73 00:03:10,440 --> 00:03:13,256 adaptability and resilience. 74 00:03:13,280 --> 00:03:15,576 And most importantly, they show us 75 00:03:15,600 --> 00:03:18,160 it's never too late to change your story. 76 00:03:19,120 --> 00:03:22,096 So with that, let's start with soap opera lesson one: 77 00:03:22,120 --> 00:03:24,096 surrender is not an option. 78 00:03:24,120 --> 00:03:26,096 (Laughter) 79 00:03:26,120 --> 00:03:30,696 "All My Children"'s Erica Kane was daytime's version of Scarlett O'Hara, 80 00:03:30,720 --> 00:03:33,176 a hyperbolically self-important princess 81 00:03:33,200 --> 00:03:36,200 who deep down was scrappy and daring. 82 00:03:36,800 --> 00:03:40,416 Now, in her 41 years on TV, perhaps Erica's most famous scene 83 00:03:40,440 --> 00:03:42,416 is her alone in the woods 84 00:03:42,440 --> 00:03:45,176 suddenly face to face with a grizzly bear. 85 00:03:45,200 --> 00:03:47,456 She screamed at the bear, 86 00:03:47,480 --> 00:03:48,896 "You may not do this! 87 00:03:48,920 --> 00:03:50,576 Do you understand me? 88 00:03:50,600 --> 00:03:52,496 You may not come near me! 89 00:03:52,520 --> 00:03:54,416 I am Erica Kane 90 00:03:54,440 --> 00:03:57,056 and you are a filthy beast!" 91 00:03:57,080 --> 00:03:58,896 (Laughter) 92 00:03:58,920 --> 00:04:00,576 And of course the bear left, 93 00:04:00,600 --> 00:04:02,416 so what that teaches us 94 00:04:02,440 --> 00:04:04,496 is obstacles are to be expected 95 00:04:04,520 --> 00:04:08,240 and we can choose to surrender or we can stand and fight. 96 00:04:09,240 --> 00:04:12,056 Pandora's Tim Westergren knows this better than most. 97 00:04:12,080 --> 00:04:15,320 You might even call him the Erica Kane of Silicon Valley. 98 00:04:16,000 --> 00:04:18,055 Tim and his cofounders launched the company 99 00:04:18,079 --> 00:04:19,815 with two million dollars in funding. 100 00:04:19,839 --> 00:04:21,560 They were out of cash the next year. 101 00:04:22,840 --> 00:04:26,080 Now, lots of companies fold at that point, but Tim chose to fight. 102 00:04:26,600 --> 00:04:30,776 He maxed out 11 credit cards and racked up six figures in personal debt 103 00:04:30,800 --> 00:04:32,120 and it still wasn't enough. 104 00:04:32,680 --> 00:04:37,536 So every two weeks for two years on payday he stood in front of his employees 105 00:04:37,560 --> 00:04:40,280 and he asked them to sacrifice their salaries, 106 00:04:41,120 --> 00:04:42,496 and it worked. 107 00:04:42,520 --> 00:04:45,336 More than 50 people deferred two million dollars, 108 00:04:45,360 --> 00:04:47,216 and now, more than a decade later, 109 00:04:47,240 --> 00:04:49,560 Pandora is worth billions. 110 00:04:50,360 --> 00:04:52,816 When you believe that there is a way 111 00:04:52,840 --> 00:04:55,216 around or through whatever is in front of you, 112 00:04:55,240 --> 00:04:57,776 that surrender is not an option, 113 00:04:57,800 --> 00:05:00,720 you can overcome enormous obstacles. 114 00:05:01,960 --> 00:05:03,936 Which brings us to soap opera lesson two: 115 00:05:03,960 --> 00:05:08,000 sacrifice your ego and drop the superiority complex. 116 00:05:08,720 --> 00:05:10,296 Now, this is scary. 117 00:05:10,320 --> 00:05:12,920 It's an acknowledgment of need or fallibility. 118 00:05:13,520 --> 00:05:14,896 Maybe it's even an admission 119 00:05:14,920 --> 00:05:17,600 that we're not as special as we might like to think. 120 00:05:19,120 --> 00:05:21,536 Stephanie Forrester of "The Bold and the Beautiful" 121 00:05:21,560 --> 00:05:23,296 thought she was pretty darn special. 122 00:05:23,320 --> 00:05:24,816 She thought she was so special, 123 00:05:24,840 --> 00:05:27,536 she didn't need to mix with the riffraff from the valley, 124 00:05:27,560 --> 00:05:29,656 and she made sure valley girl Brooke knew it. 125 00:05:30,440 --> 00:05:33,856 But after nearly 25 years of epic fighting, 126 00:05:33,880 --> 00:05:36,760 Stephanie got sick and let Brooke in. 127 00:05:37,480 --> 00:05:38,696 They made amends, 128 00:05:38,720 --> 00:05:40,736 archenemies became soul mates 129 00:05:40,760 --> 00:05:43,096 and Stephanie died in Brooke's arms, 130 00:05:43,120 --> 00:05:44,640 and here's our takeaway. 131 00:05:45,440 --> 00:05:46,976 Drop your ego. 132 00:05:47,000 --> 00:05:48,896 Life is not about you. 133 00:05:48,920 --> 00:05:50,536 It's about us, 134 00:05:50,560 --> 00:05:53,376 and our ability to experience joy 135 00:05:53,400 --> 00:05:55,896 and love and to improve our reality 136 00:05:55,920 --> 00:05:58,936 comes only when we make ourselves vulnerable 137 00:05:58,960 --> 00:06:02,096 and we accept responsibility for our actions 138 00:06:02,120 --> 00:06:03,496 and our inactions, 139 00:06:03,520 --> 00:06:06,240 kind of like Howard Schultz, the CEO of Starbucks. 140 00:06:06,920 --> 00:06:08,936 Now, after a great run as CEO, 141 00:06:08,960 --> 00:06:11,256 Howard stepped down in 2000, 142 00:06:11,280 --> 00:06:13,496 and Starbucks quickly overextended itself 143 00:06:13,520 --> 00:06:14,800 and stock prices fell. 144 00:06:15,520 --> 00:06:17,456 Howard rejoined the team in 2008, 145 00:06:17,480 --> 00:06:19,496 and one of the first things he did 146 00:06:19,520 --> 00:06:23,680 was apologize to all 180,000 employees. 147 00:06:24,920 --> 00:06:26,240 He apologized. 148 00:06:26,800 --> 00:06:30,776 And then he asked for help, honesty, and ideas in return. 149 00:06:30,800 --> 00:06:33,376 And now, Starbucks has more than doubled 150 00:06:33,400 --> 00:06:35,600 its net revenue since Howard came back. 151 00:06:36,160 --> 00:06:40,096 So sacrifice your desire to be right or safe all the time. 152 00:06:40,120 --> 00:06:42,320 It's not helping anyone, least of all you. 153 00:06:43,240 --> 00:06:45,440 Sacrifice your ego. 154 00:06:47,240 --> 00:06:48,696 Soap opera lesson three: 155 00:06:48,720 --> 00:06:51,000 evolution is real. 156 00:06:52,240 --> 00:06:54,936 You're not meant to be static characters. 157 00:06:54,960 --> 00:06:58,896 On television, static equals boring and boring equals fired. 158 00:06:58,920 --> 00:07:01,800 Characters are supposed to grow and change. 159 00:07:02,560 --> 00:07:05,016 Now, on TV, those dynamic changes 160 00:07:05,040 --> 00:07:07,296 can make for some rough transitions, 161 00:07:07,320 --> 00:07:10,696 particularly when a character is played by one person yesterday 162 00:07:10,720 --> 00:07:12,560 and played by someone new today. 163 00:07:13,840 --> 00:07:16,920 Recasting happens all the time on soaps. 164 00:07:17,560 --> 00:07:19,376 Over the last 20 years, 165 00:07:19,400 --> 00:07:22,256 four different actors have played the same key role 166 00:07:22,280 --> 00:07:24,840 of Carly Benson on "General Hospital." 167 00:07:25,720 --> 00:07:30,856 Each new face triggered a change in the character's life and personality. 168 00:07:30,880 --> 00:07:34,936 Now, there was always an essential nugget of Carly in there, 169 00:07:34,960 --> 00:07:38,800 but the character and the story adapted to whomever was playing her. 170 00:07:39,640 --> 00:07:41,600 And here's what that means for us. 171 00:07:42,400 --> 00:07:45,016 While we may not swap faces in our own lives, 172 00:07:45,040 --> 00:07:46,936 we can evolve too. 173 00:07:46,960 --> 00:07:51,560 We can choose to draw a circle around our feet and stay in that spot, 174 00:07:52,320 --> 00:07:54,856 or we can open ourselves to opportunities 175 00:07:54,880 --> 00:07:58,600 like Carly, who went from nursing student to hotel owner, 176 00:07:59,520 --> 00:08:00,960 or like Julia Child. 177 00:08:01,720 --> 00:08:04,376 Julia was a World War II spy, 178 00:08:04,400 --> 00:08:07,736 and when the war ended, she got married, moved to France, 179 00:08:07,760 --> 00:08:10,560 and decided to give culinary school a shot. 180 00:08:11,080 --> 00:08:16,760 Julia, her books and her TV shows revolutionized the way America cooks. 181 00:08:17,640 --> 00:08:20,936 We all have the power to initiate change in our lives, 182 00:08:20,960 --> 00:08:22,920 to evolve and adapt. 183 00:08:23,560 --> 00:08:25,376 We make the choice, 184 00:08:25,400 --> 00:08:28,976 but sometimes life chooses for us, and we don't get a heads up. 185 00:08:29,000 --> 00:08:31,176 Surprise slams us in the face. 186 00:08:31,200 --> 00:08:33,336 You're flat on the ground, the air is gone, 187 00:08:33,360 --> 00:08:35,159 and you need resuscitation. 188 00:08:35,960 --> 00:08:39,135 So thank goodness for soap opera lesson four: 189 00:08:39,159 --> 00:08:41,416 resurrection is possible. 190 00:08:41,440 --> 00:08:42,856 (Laughter) 191 00:08:42,880 --> 00:08:44,720 (Applause) 192 00:08:46,960 --> 00:08:51,136 In 1983, "Days of Our Lives"' Stefano DiMera died of a stroke, 193 00:08:51,160 --> 00:08:53,696 but not really, because in 1984 194 00:08:53,720 --> 00:08:56,456 he died when his car plunged into the harbor, 195 00:08:56,480 --> 00:09:00,016 and yet he was back in 1985 with a brain tumor. 196 00:09:00,040 --> 00:09:01,056 (Laughter) 197 00:09:01,080 --> 00:09:03,696 But before the tumor could kill him, 198 00:09:03,720 --> 00:09:07,720 Marlena shot him, and he tumbled off a catwalk to his death. 199 00:09:08,440 --> 00:09:10,736 And so it went for 30 years. 200 00:09:10,760 --> 00:09:13,256 (Laughter) 201 00:09:13,280 --> 00:09:15,416 Even when we saw the body, 202 00:09:15,440 --> 00:09:16,656 we knew better. 203 00:09:16,680 --> 00:09:19,280 He's called the Phoenix for a reason. 204 00:09:20,720 --> 00:09:22,976 And here's what that means for us. 205 00:09:23,000 --> 00:09:25,456 As long as the show is still on the air, 206 00:09:25,480 --> 00:09:27,576 or you're still breathing, 207 00:09:27,600 --> 00:09:29,256 nothing is permanent. 208 00:09:29,280 --> 00:09:31,600 Resurrection is possible. 209 00:09:33,560 --> 00:09:36,256 Now, of course, just like life, 210 00:09:36,280 --> 00:09:39,560 soap operas do ultimately meet the big finale. 211 00:09:40,320 --> 00:09:45,256 CBS canceled my show, "As The World Turns," in December 2009, 212 00:09:45,280 --> 00:09:46,856 and we shot our final episode 213 00:09:46,880 --> 00:09:48,080 in June 2010. 214 00:09:48,640 --> 00:09:50,336 It was six months of dying 215 00:09:50,360 --> 00:09:53,440 and I road that train right into the mountain. 216 00:09:54,240 --> 00:09:56,976 And even though we were in the middle of a huge recession 217 00:09:57,000 --> 00:10:00,816 and millions of people were struggling to find work, 218 00:10:00,840 --> 00:10:03,136 I somehow thought everything would be OK. 219 00:10:03,160 --> 00:10:05,856 So I packed up the kids and the Brooklyn apartment, 220 00:10:05,880 --> 00:10:08,216 and we moved in with my in-laws 221 00:10:08,240 --> 00:10:09,456 in Alabama. 222 00:10:09,480 --> 00:10:11,560 (Laughter) 223 00:10:12,920 --> 00:10:15,656 Three months later, nothing was OK. 224 00:10:15,680 --> 00:10:20,896 That was when I watched the final episode air, 225 00:10:20,920 --> 00:10:24,360 and I realized the show was not the only fatality. 226 00:10:25,040 --> 00:10:26,240 I was one too. 227 00:10:27,120 --> 00:10:29,696 I was unemployed and living on the second floor 228 00:10:29,720 --> 00:10:31,296 of my in-laws' home, 229 00:10:31,320 --> 00:10:34,096 and that's enough to make anyone feel dead inside. 230 00:10:34,120 --> 00:10:36,016 (Laughter) 231 00:10:36,040 --> 00:10:38,176 But I knew my story wasn't over, 232 00:10:38,200 --> 00:10:40,416 that it couldn't be over. 233 00:10:40,440 --> 00:10:45,600 I just had to tap into everything I had ever learned about soap operas. 234 00:10:46,360 --> 00:10:49,896 I had to be brave like Erica and refuse to surrender, 235 00:10:49,920 --> 00:10:53,120 so every day, I made a decision to fight. 236 00:10:54,000 --> 00:10:56,576 I had to be vulnerable like Stephanie 237 00:10:56,600 --> 00:10:58,136 and sacrifice my ego. 238 00:10:58,160 --> 00:11:02,200 I had to ask for help a lot of times across many states. 239 00:11:02,760 --> 00:11:06,216 I had to be adaptable like Carly 240 00:11:06,240 --> 00:11:09,776 and evolve my skills, my mindset, and my circumstances, 241 00:11:09,800 --> 00:11:12,776 and then I had to be resilient, like Stefano, 242 00:11:12,800 --> 00:11:15,456 and resurrect myself and my career 243 00:11:15,480 --> 00:11:17,600 like a phoenix from the ashes. 244 00:11:18,760 --> 00:11:20,400 Eventually I got an interview. 245 00:11:21,640 --> 00:11:24,576 After 15 years in news and entertainment, 246 00:11:24,600 --> 00:11:26,536 nine months of unemployment 247 00:11:26,560 --> 00:11:28,640 and this one interview, 248 00:11:29,840 --> 00:11:32,040 I had an offer for an entry level job. 249 00:11:33,040 --> 00:11:34,896 I was 37 years old 250 00:11:34,920 --> 00:11:36,600 and I was back from the dead. 251 00:11:38,240 --> 00:11:41,336 We will all experience what looks like an ending, 252 00:11:41,360 --> 00:11:43,440 and we can choose to make it a beginning. 253 00:11:44,120 --> 00:11:48,216 Kind of like Tina, who miraculously survived that waterfall, 254 00:11:48,240 --> 00:11:50,936 and because I hate to leave a cliffhanger hanging, 255 00:11:50,960 --> 00:11:53,136 Tina and Cord did get divorced, 256 00:11:53,160 --> 00:11:57,920 but they got remarried three times before the show went off the air in 2012. 257 00:11:59,080 --> 00:12:00,816 So remember, 258 00:12:00,840 --> 00:12:03,560 as long as there is breath in your body, 259 00:12:04,320 --> 00:12:06,680 it's never too late to change your story. 260 00:12:07,480 --> 00:12:08,696 Thank you. 261 00:12:08,720 --> 00:12:10,520 (Applause)