0:00:01.280,0:00:07.740 okay so I just want to start off with[br]asking if you could tell me your name 0:00:07.740,0:00:12.870 and your position sure so my name is[br]Tasha and I'm the director of[br]information technology for the College 0:00:15.030,0:00:23.550 of Engineering okay where did your[br]involvement in OSU begin well 0:00:23.550,0:00:27.510 my involvement in OSU began as a[br]undergrad student I'm originally from 0:00:27.510,0:00:32.219 Fairbanks Alaska and I came to Oregon[br]State on what was at the time called 0:00:32.219,0:00:37.050 national student exchange which was a[br]program that allowed me I was a I was[br]enrolled at the University of Alaska 0:00:38.190,0:00:41.100 Fairbanks[br]I came to Oregon State as an exchange 0:00:41.100,0:00:45.149 student and it was kind of a cool[br]program where I came here but I paid my 0:00:45.149,0:00:49.469 home University in-state tuition even[br]though I was basically an out-of-state 0:00:49.469,0:00:53.579 student here and so I did that for a[br]year I really liked OSU I liked 0:00:53.579,0:00:57.840 Corvallis and I ended up I was supposed[br]to go back to Alaska and finished off my 0:00:57.840,0:01:01.770 education in Alaska but I ended up[br]transferring to Oregon State the next 0:01:01.770,0:01:05.369 year and then was a full time[br]out-of-state student here in Corvallis 0:01:05.369,0:01:11.670 and I finished my degree at OSU I was[br]hired by the University I worked here 0:01:11.670,0:01:15.420 for a couple years and I took a job with[br]Apple back in Alaska I was their system 0:01:15.420,0:01:22.170 engineer for k-12 education in Alaska[br]and I missed Corvallis and missed OSU a 0:01:22.170,0:01:26.159 lot Apple had me traveling four days a[br]week and I really didn't like that and 0:01:26.159,0:01:30.720 OSU asked me if I'd come back I did and[br]I've just ever since I've been 0:01:30.720,0:01:37.550 consistently kind of working at the[br]liner yeah um just could you tell me a 0:01:37.550,0:01:43.180 little bit about your ideology[br]surrounding data privacy in society sure 0:01:43.180,0:01:49.790 it's a it's a very interesting topic[br]because I think we I think would make a 0:01:49.790,0:01:53.840 lot of assumptions that vendors who we[br]give our data to we're going to do a 0:01:53.840,0:01:58.190 good job of keeping it secure and if you[br]look at the number of breaches and 0:01:58.190,0:02:06.619 compromises by companies you know[br]whether its target or or REI or Facebook 0:02:06.619,0:02:11.930 her name is on or whomever you know it[br]seems like we see often enough things in 0:02:11.930,0:02:16.730 the news about breaches where people's[br]identity their passwords their credit[br]card numbers whatever have been 0:02:18.050,0:02:22.790 compromised you know personally I see[br]that maybe you see it as well when we[br]get the statements about are the the 0:02:24.890,0:02:28.970 things about our car credit card numbers[br]have been compromised and they send us a 0:02:28.970,0:02:32.150 new credit card I mean that's because of[br]a data breach data privacy breach 0:02:32.150,0:02:35.780 somewhere along the chain so so I think[br]we make a lot of assumptions that our 0:02:35.780,0:02:39.890 data in in with companies of the work[br]with is secure when in fact if you look[br]at the number of breaches that's not 0:02:41.269,0:02:44.780 always the case basically yeah[br]yeah and that's you know some of that's 0:02:44.780,0:02:48.200 anecdotal just on what we hear but when[br]you hear these breaches involving 0:02:48.200,0:02:53.739 millions of people you know chances are[br]we're gonna be part of that as well so 0:02:53.739,0:02:58.549 you know that said there are many[br]different services in the cloud that do 0:02:58.549,0:03:03.769 a lot of things to enhance our education[br]our research our ability to conduct 0:03:03.769,0:03:09.080 business and so we kind of have to rely[br]on that these days as a service provider 0:03:09.080,0:03:15.410 on campus we take data security very[br]very seriously we do an awful lot to[br]protect the identity of our students 0:03:17.330,0:03:21.270 staff and faculty[br]and you know it's it's it's a 0:03:21.270,0:03:26.100 double-edged sword because some of the[br]things that we do make people's lives[br]more difficult for example some of the 0:03:29.040,0:03:33.270 resources that you have to use a VPN to[br]connect to there are what there are 0:03:33.270,0:03:37.620 things that we could do that would not[br]require a VPN I mean I could make it so 0:03:37.620,0:03:43.380 you could map a network drive off campus[br]without requiring a VPN we know there 0:03:43.380,0:03:45.240 are vulnerabilities in that process[br]though 0:03:45.240,0:03:51.270 and so by requiring a VPN we add another[br]layer of security to that that process 0:03:51.270,0:03:55.830 that we know is prone to be compromised[br]there are things that we do with 0:03:55.830,0:03:59.550 two-factor authentication are you[br]familiar with two-factor authentication 0:03:59.550,0:04:04.860 with duo yeah so you know this spring[br]duo will be required for all staff and 0:04:04.860,0:04:08.760 faculty and some point in the future[br]will be required for students that's a[br]choice that we've made to try to help to 0:04:10.890,0:04:16.529 perfect protect the identity and the[br]security of of our students and staff 0:04:16.529,0:04:21.089 and faculty on campus related to that[br]and this is kind of like a duo things 0:04:21.089,0:04:24.990 just on a side note sure my girlfriend[br]notes actually visiting her over the 0:04:24.990,0:04:30.090 weekend and she has duo because she's a[br]employee of the at her school in Utah[br]State and I actually see like a great 0:04:35.000,0:04:40.140 problem with it[br]just in the you know the monotony of 0:04:40.140,0:04:44.990 logging into like canvas or something[br]needed to do time and I could see that 0:04:44.990,0:04:50.040 barrier there being negative for[br]students and definitely like hindering 0:04:50.040,0:04:53.510 their you know interaction with the site[br]itself[br]cuz I see her you know I have to go on 0:04:56.310,0:05:02.190 your phone logging just to log to the[br]web site and so I kind of saw that as 0:05:02.190,0:05:06.150 you know personally ease-of-use is[br]definitely amazing for me because I'm 0:05:06.150,0:05:12.120 able to kind of quickly access[br]information and you know I'm more 0:05:12.120,0:05:16.980 inclined to access it when it's easier[br]to do yeah so knowing my assignments and 0:05:16.980,0:05:22.440 interacting with like school resources[br]is a lot easier for me because you know 0:05:22.440,0:05:25.410 there's a barrier it's not like I'm[br]walking to a class 0:05:25.410,0:05:31.080 yeah adding a barrier to that kind of[br]like increases the difficulty yeah[br]totally hit it for you do oh and abled 0:05:32.940,0:05:37.290 on campus not right now okay so one[br]thing you would find here on campus is 0:05:37.290,0:05:41.310 that we do not require it for campus[br]mm-hmm and that was that's another one 0:05:41.310,0:05:46.140 of those kind of interesting use cases[br]because some of the feedback we got from 0:05:46.140,0:05:50.220 faculty members had to do with not[br]allowing students to take their phones 0:05:50.220,0:05:53.400 into class then if you have an[br]assignment that requires getting on[br]canvas or a quiz or an exam then that 0:05:55.890,0:06:01.020 becomes a problem if you are requiring[br]people to use that device so at least on 0:06:01.020,0:06:05.070 our campus and it's different everywhere[br]but we're first degree it's the security 0:06:05.070,0:06:09.780 issue yeah yeah so for students who are[br]do have enabled canvas is not protected 0:06:09.780,0:06:19.220 mm-hmm[br]that's a that's a trade-off yeah okay so 0:06:19.760,0:06:29.910 on a daily basis what does your work can[br]consist of all sorts of things I do in 0:06:29.910,0:06:32.910 our College of Engineering we have[br]roughly twelve thousand users we're 0:06:32.910,0:06:37.710 about a third at the University I manage[br]a staff of 13 full-time professionals[br]and around 60 student workers we're 0:06:41.820,0:06:45.270 responsible for the day-to-day IT[br]computing needs for all those 0:06:45.270,0:06:50.520 individuals and so it takes an entire[br]team effort to take care of that 0:06:50.520,0:06:55.680 so I'm responding to user requests I you[br]know this morning for example I just 0:06:55.680,0:07:01.890 before you came in I was listening to a[br]panel discussion of new hire on campus 0:07:01.890,0:07:04.980 we're interviewing for the chief[br]information security officer for the 0:07:04.980,0:07:09.090 university so I was kind of paying[br]attention to that I was talking to a[br]faculty member who wants to buy into one 0:07:10.800,0:07:14.820 of our computing clusters they're part[br]of college of engineering in Bend and 0:07:14.820,0:07:19.590 we're talking with them about buying[br]some new nodes for our cluster so really 0:07:19.590,0:07:23.160 kind of helping faculty members think[br]about what kind of computing needs they 0:07:23.160,0:07:27.360 need to take care of their research is a[br]big part of a bigger part of what I do I 0:07:27.360,0:07:30.840 interact a lot with different vendors[br]and different partners that we have this[br]morning 0:07:31.870,0:07:36.370 and another vendor that was here at nine[br]o'clock were down in the first floor 0:07:36.370,0:07:40.150 Kelly Engineering Center we're looking[br]to a remodel of of one of our conference 0:07:40.150,0:07:43.840 rooms and so I had a vendor that was in[br]we were talking about ideas and kind of 0:07:43.840,0:07:46.870 use cases and how people want to use the[br]facility and then they're gonna come 0:07:46.870,0:07:52.750 back to us with a proposal on how we[br]might do that so I I do an awful lot to 0:07:52.750,0:07:56.560 represent the college of engineering or[br]students staff and faculty within with 0:07:56.560,0:08:02.440 different IT groups on campus with with[br]partners with vendors with donors you 0:08:02.440,0:08:06.670 know I tend to be the external face for[br]our group for our college when it comes 0:08:06.670,0:08:19.050 to IT matters how does in your eyes have[br]this cloud technology evolved education 0:08:21.960,0:08:27.940 it's it's had a huge impact on the way[br]that we're able to provide services to 0:08:27.940,0:08:33.280 students you know I'll give you a couple[br]of examples of that and it's it's not 0:08:33.280,0:08:38.169 just education it's kind of more than[br]that we used to be a blackboard school 0:08:38.169,0:08:44.830 before canvas and blackboard was hosted[br]on campus with servers on campus and we 0:08:44.830,0:08:48.760 would see often that those services are[br]being overloaded particularly at the 0:08:48.760,0:08:53.650 beginning of the quarter and then during[br]dead in finals week when we moved to 0:08:53.650,0:08:59.380 canvas we moved to a cloud provider and[br]what's great about canvas is that 0:08:59.380,0:09:02.710 they're able to scale the computing[br]resources that they have based on our 0:09:02.710,0:09:07.240 needs so we don't have to provide[br]servers on campus to provide the 0:09:07.240,0:09:13.480 functionality of canvas it's all cloud[br]hosted they you know they they manage 0:09:13.480,0:09:17.800 that they're the professionals at it and[br]I think that's kind of been that's been[br]one of the biggest things is that we pay 0:09:21.880,0:09:26.350 cloud providers to do a really good job[br]at what they do we're not able to do 0:09:26.350,0:09:29.260 that on campus and we shouldn't we[br]should not kid ourselves and think that 0:09:29.260,0:09:36.190 we can so if you look at services like[br]box like WebEx like Google 0:09:36.190,0:09:41.380 was like those are those are big[br]companies they specialize in doing that[br]we should not even begin to kid 0:09:43.600,0:09:47.230 ourselves to think that we can compete[br]with them there are other areas where we 0:09:47.230,0:09:52.690 can and we do a better job of things[br]that are hosted on campus but for those 0:09:52.690,0:09:56.980 services that like that's their job[br]that's how they make their money if 0:09:56.980,0:10:00.220 they're offline that's really bad for[br]there just aren't holders in their 0:10:00.220,0:10:02.980 business[br]we should not kid ourselves to think 0:10:02.980,0:10:07.630 that we can do a better job than they[br]can where we should really be very 0:10:07.630,0:10:11.350 careful those around the data security[br]piece and making sure that they are 0:10:11.350,0:10:15.490 properly vetted that we understand their[br]practices around data security that we 0:10:15.490,0:10:19.600 understand that they understand FERPA[br]and some of the other other federal 0:10:19.600,0:10:24.090 regulations and you have to deal with[br]because you know we're still vulnerable 0:10:24.090,0:10:29.980 but I the services that they provide in[br]the cloud are far better than anything 0:10:29.980,0:10:34.660 we could do on campus and you know we[br]hope that by exposing students to those 0:10:34.660,0:10:38.710 and faculty members and building them[br]into curriculum that that you as a 0:10:38.710,0:10:42.070 student are able to do great things and[br]that you're able to collaborate with 0:10:42.070,0:10:46.030 others and you're able to innovate that[br]you're able to study for your exam to[br]learn new topics through those cloud 0:10:48.250,0:10:56.290 providers their big party education yeah[br]yeah that's awesome especially with 0:10:56.290,0:11:03.250 vetting services around I guess yeah[br]when did oh s you start to build the 0:11:03.250,0:11:12.490 largely did digital infrastructure we've[br]had bits and pieces of that for a long 0:11:12.490,0:11:22.050 time you know back in the back in the[br]early 90s we did class registration 0:11:22.050,0:11:26.980 electronically a very different look[br]very different than it does now but you 0:11:26.980,0:11:32.020 know I would say early 90s and moving[br]forward progressively data networking on 0:11:32.020,0:11:36.100 campus has been a real big issue[br]in bringing all of our buildings up to 0:11:36.100,0:11:41.000 appropriate specifications for data[br]capacities and speeds and wireless and 0:11:41.000,0:11:45.200 you know the whole pushed towards[br]wireless access points and mobile 0:11:45.200,0:11:50.450 devices that really spurred us to do a[br]lot for providing good wireless service 0:11:50.450,0:11:54.740 in and you know now we have we were[br]rated this past fall is the number one 0:11:54.740,0:12:00.080 fastest Wi-Fi in the country yeah for[br]any public university or any public or 0:12:00.080,0:12:04.520 private university that's a pretty big[br]deal and that is a that's the that's the[br]result of a progression of us taking 0:12:06.890,0:12:13.130 this very seriously and adding more and[br]more into our portfolio with with in so 0:12:13.130,0:12:17.360 you know when I think of digital that[br]that's a pretty wide wide spectrum but 0:12:17.360,0:12:22.580 yeah if you look at any one piece of[br]that it takes an entire team to build 0:12:22.580,0:12:26.750 that and so it's on top of itself yeah[br]exactly so you know for example if you 0:12:26.750,0:12:30.560 look at just Wireless as a piece of that[br]there's a wireless access point outside 0:12:30.560,0:12:35.750 my office the infrastructure and the[br]different groups on campus that are 0:12:35.750,0:12:39.230 required to come together for that is[br]pretty extreme because there's the 0:12:39.230,0:12:42.770 access point out there it runs through a[br]network it plugs into a switch it then 0:12:42.770,0:12:45.770 runs through some fiber it plugs into a[br]router it runs through some more fiber 0:12:45.770,0:12:49.340 it goes through our controller through a[br]firewall and then it goes through some 0:12:49.340,0:12:52.880 more fiber and it goes out to a router[br]which then connects us to the Internet 0:12:52.880,0:12:57.020 you know that's a that involves multiple[br]groups on campus the people that that 0:12:57.020,0:13:01.280 build the fibre that specify where the X[br]point access point needs to be that run 0:13:01.280,0:13:04.160 the routers that run the firewalls that[br]run all the different configuration 0:13:04.160,0:13:08.150 things that's that's that's a number of[br]different people from a number of 0:13:08.150,0:13:13.640 different groups and over time as as the[br]kind of the digital sense of the 0:13:13.640,0:13:17.350 university has increased we've had to[br]step up in each of those areas as well 0:13:17.350,0:13:21.410 and now we're at a point where we're[br]it's pretty cool because we we have a 0:13:21.410,0:13:25.319 good we have really good people that the[br]each of those areas that were able to 0:13:25.319,0:13:33.119 work together and then more on the you[br]know the third party side with Amazon 0:13:33.119,0:13:40.109 however Amazon Web Services integrated[br]with OSU sure yeah so about a year ago 0:13:40.109,0:13:44.249 we signed what's called an enterprise[br]agreement with Amazon which means that 0:13:44.249,0:13:47.009 we're able to officially do business[br]with them we have a contract in place 0:13:47.009,0:13:53.879 that allows us to do this that protects[br]both groups right now most of our spend 0:13:53.879,0:13:58.470 on Amazon is on the research side of the[br]house so research computing so you're a 0:13:58.470,0:14:02.599 faculty member or a grad student you[br]have a need for computing resources and 0:14:02.599,0:14:06.509 you make the decision that you want to[br]spend that up in Amazon instead of 0:14:06.509,0:14:11.129 buying hardware that we would post here[br]on campus and so most of our spend right 0:14:11.129,0:14:14.519 now is on the research side of the house[br]we do have a couple of things so there 0:14:14.519,0:14:19.139 are more infrastructures so for example[br]there's a service that we run called 0:14:19.139,0:14:23.369 single sign-on and that's the kind of[br]the familiar place where regardless if 0:14:23.369,0:14:29.339 you're going to sign into box or Google[br]or one or WebEx there's or canvas 0:14:29.339,0:14:34.499 there's a login screen that comes up and[br]you enter your onid credentials up until 0:14:34.499,0:14:40.139 I don't know six months or so ago all of[br]that single sign-on piece was held on 0:14:40.139,0:14:44.459 campus and what that meant was if we[br]ever had a really bad internet outage[br]and the campus was disconnected then 0:14:46.470,0:14:51.109 even though you had services in the[br]cloud like canvas and in Google and 0:14:51.109,0:14:55.169 inbox you would not be able to access[br]them because you first had to come back 0:14:55.169,0:14:59.069 to campus for that single sign-on[br]piece.we now hosts one of our single 0:14:59.069,0:15:05.309 sign-on servers in amazon and if my[br]second backup yeah as a real-time backup 0:15:05.309,0:15:09.509 so if the university were to be[br]disconnected from the internet whether 0:15:09.509,0:15:14.609 that was through a tape act of terrorism[br]or an earthquake or a natural hazard 0:15:14.609,0:15:18.359 we'd still be able to access these[br]services that are cloud hosted because 0:15:18.359,0:15:21.839 instead of having to come back to campus[br]we're able to host that single sign-on 0:15:21.839,0:15:26.849 piece in the Amazon Cloud that's pretty[br]cool it's a nice note of resiliency for 0:15:26.849,0:15:31.040 us and gives us some options without[br]having the[br]contract and pieces of parts in place we 0:15:33.440,0:15:37.490 would not have been able to do that okay[br]so that's just one kind of practical 0:15:37.490,0:15:44.720 example for you of how Amazon was able[br]to accomplish what we do so in addition 0:15:44.720,0:15:51.830 to that what specific and information is[br]collected by Amazon the specific 0:15:51.830,0:15:56.660 information collected by Amazon really[br]depends on the service that we spent up[br]in the Amazon 0:15:57.740,0:16:03.560 so as Amazon Web Services as a whole[br]they collect email address from us and[br]our billing index so that we know how to 0:16:06.080,0:16:11.930 route filling back and forth people who[br]build services in Amazon though they[br]might collect different pieces of data 0:16:13.190,0:16:18.710 so if I'm running a research project and[br]I build a service in Amazon then I'm 0:16:18.710,0:16:22.400 running that server and I might be[br]collecting different pieces of data but[br]as far as Amazon themselves there's very 0:16:24.860,0:16:31.610 little about us that they collect but[br]they have it there you know like the 0:16:31.610,0:16:35.090 data is stored with them correct the[br]data is stored with them it's encrypted 0:16:35.090,0:16:39.760 and they do not have access to it okay[br]so it's a very interesting thing because 0:16:39.760,0:16:45.200 if you're familiar with the concept of a[br]data center where big building lots of 0:16:45.200,0:16:50.600 servers Amazon controls access to the[br]data center so they make sure that 0:16:50.600,0:16:55.430 somebody off the street can't come in[br]and just steal servers we control access[br]to the data and the services that we 0:16:57.650,0:17:02.060 build upon the data center and that's[br]something that Amazon makes very clear 0:17:02.060,0:17:06.800 is that they don't have access to the[br]services that we provide they only have 0:17:06.800,0:17:11.690 access to the physical data center ok so[br]it's a it's a kind of a different way of 0:17:11.690,0:17:16.190 thinking because if we're spitting up[br]services in Amazon we have to be very 0:17:16.190,0:17:20.839 very careful about what type of data we[br]collect and who we open that up to and 0:17:20.839,0:17:25.670 the security policies that we enforce[br]because you know it's completely 0:17:25.670,0:17:31.190 possible for you to create an account in[br]Amazon spin up a service spin up a 0:17:31.190,0:17:34.030 server and collect data from people and[br]not have 0:17:34.030,0:17:37.930 encrypted hmm so there's a lot of[br]responsibility that comes back to the 0:17:37.930,0:17:42.270 end-user to you or me or who's ever[br]building services in Amazon to 0:17:42.270,0:17:46.720 understand how that works to understand[br]the data security pieces and to make 0:17:46.720,0:17:50.650 very wise decisions okay[br]that's we take that very very seriously 0:17:50.650,0:17:55.120 and any time that we are spinning up[br]services or we're providing service to[br]Amazon that's a discussion that we have 0:17:56.830,0:18:01.500 yeah that's important it's very very[br]important yeah 0:18:01.500,0:18:07.330 do you think OSU is transparent enough[br]when it comes to which company's process 0:18:07.330,0:18:14.770 and store student data I have to think[br]so mostly because the companies that we 0:18:14.770,0:18:20.710 use you as a students see every day so[br]you see the canvas the Google the Box 0:18:20.710,0:18:24.250 you see the type of data that goes in[br]there because you have your it's 0:18:24.250,0:18:26.590 interactive and you're you're[br]interacting it with every with it every 0:18:26.590,0:18:31.090 day you know to take canvas as an[br]example you see the type of class 0:18:31.090,0:18:34.960 information that's there because you see[br]your course curriculum you see the 0:18:34.960,0:18:39.070 assignments the presentations you know[br]that's the type of data that each of 0:18:39.070,0:18:43.210 those companies hold for us and you have[br]direct access into it what a student be 0:18:43.210,0:18:50.920 able to attend OSU but abstain from[br]using services from third parties I 0:18:50.920,0:18:54.850 think it would be really difficult these[br]days hmm I mean what would you like be[br]without canvas yeah or BOTS or Google I 0:18:58.060,0:19:03.190 mean I presume you have worked on their[br]document together in Google you know I 0:19:03.190,0:19:08.170 emailed you from yeah you emailed me[br]from Google I think it'd be pretty hard 0:19:08.170,0:19:12.880 yeah what do you what do you think I[br]that's that's the thing it's like it 0:19:12.880,0:19:19.510 would be almost impossible to manage[br]financial statements from you know[br]student the student tab to look at you 0:19:22.930,0:19:28.080 know courses to see homework it would be[br]or schedule an advising appointed get a[br]syllabus yeah you can't you can't give 0:19:30.520,0:19:33.320 it like they don't hand that physic[br]syllabi I know 0:19:33.320,0:19:40.820 so it's it's it seems that education[br]isn't instead of a single entity it's 0:19:40.820,0:19:49.340 you know placing part of itself and[br]growing in other places and it's you you 0:19:49.340,0:19:55.600 have to make that trade-off yeah[br]and before you I guess in historically 0:19:55.600,0:20:03.770 it was you know buying books or[br]financially like you'd have to trade 0:20:03.770,0:20:11.480 your money to access education now it's[br]trading information and money it's kind 0:20:11.480,0:20:17.150 of it's and there's always been that[br]trade-off so it's it's interesting it's 0:20:17.150,0:20:26.390 not it's not really it's not your choice[br]yeah so it's it's pretty in with the 0:20:26.390,0:20:32.210 value of education yeah it it really[br]opens up yeah issues yeah 0:20:32.210,0:20:36.740 just as on processes I think it'd be[br]it'd be really hard mm-hmm to come to 0:20:36.740,0:20:41.390 school and not use your Gmail and to[br]you'd be at a serious disadvantage yeah 0:20:41.390,0:20:49.430 I'm not quite sure how that was working[br]yeah um also quizzes yeah literally and 0:20:49.430,0:20:54.290 just couldn't take quizzes yeah[br]so that's something else you know I will 0:20:54.290,0:20:58.040 I will add one thought to that though[br]something that I don't you may bring it 0:20:58.040,0:21:02.870 up but something that we're pretty[br]careful about though are the services 0:21:02.870,0:21:07.760 that we subscribe to and their ability[br]to provide services to disabled students 0:21:07.760,0:21:13.280 because I think it's pretty easy for you[br]and I to use our laptop and access 0:21:13.280,0:21:17.240 things on the internet someone who's[br]blind or can't hear or he and talk 0:21:17.240,0:21:21.290 though as as a very very different game[br]you know a very different experience and 0:21:21.290,0:21:27.830 so we make sure that that the services[br]that we do subscribe to our applicable 0:21:27.830,0:21:31.340 to students with any type of disability[br]and they're there there are different 0:21:31.340,0:21:35.470 certifications that these companies have[br]to go through difficult to prove that so 0:21:35.470,0:21:38.870 you know it's pretty easy for you and I[br]to pick up our phones and do things[br]someone who can't see though that's a 0:21:41.030,0:21:43.910 very[br]ball game from him so you know just kind 0:21:43.910,0:21:48.559 of just that's just gonna random but it[br]baby I know that's it yeah that though 0:21:48.559,0:21:54.260 and with disabilities and health[br]information you know that's that's also 0:21:54.260,0:21:59.059 stored with the school and I assume on[br]you know is transmitted through Amazon 0:21:59.059,0:22:04.040 or infrastructure because where this[br]stored 0:22:04.040,0:22:09.230 yeah those particular things are not[br]stored in the cloud okay that that 0:22:09.230,0:22:13.419 particular type of information is scored[br]is stored in something called banner 0:22:13.419,0:22:17.809 which is a which is our big student[br]database for student information and[br]that is on campus okay so that kind of 0:22:19.730,0:22:22.030 thing is