(upbeat music)

- Costco culture to me
means giving everything

back to the member that we possibly can.

- To me, Costco culture is all
about doing the right thing.

- I think about fairness and transparency

in all aspects of our business.

(upbeat music)

- Two things come to mind
when I hear Costco culture,

respect and security.

Security because the company
takes care of its employees

and we all feel very safe on our jobs

as long as we do our jobs,

and respect for us as
individuals and us as a group.

- I get excited when I know

I have to get up in the
morning to come to work.

- Culture is a way of life
for a group of people.

Since I came to this country

I worked for big corporations
and companies before,

but when I came to Costco
I see the difference.

The difference is how much
Costco cares about employees.

- To me, Costco culture
makes us who we are.

It's what makes Costco different
from any other company.

- Costco changed my life and my family,

and I'm very proud to work in Costco.

- Costco is everything.

We do everything the
right way, the Costco way.

- Costco being what it
is, a great company.

It tells you to do the
things on a great basis.

- Everything, because
Costco changed my life

and give me opportunity

the things that we don't
have in another company,

only in Costco.

- Growing as a professional, I'm young.

I'm thankful for being here.

I love Costco. (laughs)

- Member service and quality.

It's what we do and how we do it.

- To me, Costco is a family.

I've never met so many people

that care about you at your workplace.

I've seen so many people

helped out by their fellow employees

that I just love the family values,

and the family atmosphere at Costco.

- In one word?

Cheese.

For my family,

Buying one block of
Tillamook cheese once a month

saves me 60 bucks a year.

That's culture to me.

- The quality of our products,

the trust in our products for our members,

and our outstanding pricing.

People come to us because they trust us,

they know our products are great.

- High intensity, bringing
your A game, gotta have it.

- Costco culture to me is diversity,

'cause not only do we all have differences

but here at Costco we embrace them.

- Hola.

- G'day, mate.

- Konnichiwa.

- Annyeong.

- Bonjour.

(upbeat music)

- Member service, team
work, and dedication.

(speaking in foreign language)

- Different ethnic
backgrounds and diversity.

- Having fantastic products
at competitive prices.

- The best service we ever
had to offer to the member.

- Everybody work together.

(speaking in foreign language)

Everybody is happy.

- Big and respectful family.

- Good team player.

- Respect.

Respect for our members,

respect for all our
employees, and our management.

- Costco culture to me
is a family-oriented,

fast paced, fun, work environment.

- A culture of opportunity,

and not just competitive opportunity,

but an opportunity to
grow together as a team.

- It's the best possible
service for our members

at the best possible price.

- Costco is all about moment of truth

and how we serve our members ensuring

that they leave here
happy and with a smile.

(speaking in foreign language)

- Absolute service.

There's a helping hand
whenever you need one,

an honest spirit if
ever you need that too,

and an incorrigible experience all around.

It's fun to be here.

- Being friendly to the customer, respect.

- Growing, learning, and
challenging myself daily

and it means encouraging our employees

to grow, and learn, and
challenging themselves as well.

- Working smarter not harder.

- Helping members of our community
with their shopping needs

for their families and businesses.

- Being in a fun, diverse environment

where you have great people to work for,

the ability to grow as a
person and as a professional.

- Doing your best for your members,

for yourself, and the community.

- Costco culture to me
is all about dedication,

having fun, and giving the
member superior service.

- It's a sense of belonging.

It's a sense of coming to
work, doing your very best,

and giving our members a
good shopping experience.

(speaking in foreign language)

- Great place to work, takes care of us,

so we take care of Costco.

- Costco culture is difficult
to sum up in a few words.

Mainly because in the time I've been here,

I've come to see it embody
so many different things.

Starting with having fun,
challenging yourself,

and that hard work does pay off.

For me though the foundation
of all of this is respect,

mutual respect for our
members, our employees,

and the principles that we stand for.

That's what sets Costco apart

and that's why I love
coming to work every day.

- Taking care of our
employees in any way possible,

and ensuring that we maintain

this Costco culture moving forward.

- Costco culture means
to me is that every role

within the warehouse is important,

from the lot attendants
to our warehouse manager.

- Provide quality goods and
services to our valuable members

by ensuring we follow
Costco's code of ethics.

- Being showtime ready at all times.

(speaking in foreign language)

- It's a lifestyle, just
getting to meet new people,

learning new trades.

- We always have to have
the best quality merchandise

at the best possible price.

- Our Costco culture is very diverse

and in a way we're
reflecting that of Toronto.

Our warehouse is made up
of many different cultures

that come together to
work for the same goal,

which is great member service.

- Costco culture is represented
greatly here at this

location by having members
returning and saying, I love you.

- Having fun working together

and providing exceptional service.

- We're actually a close knit family

that I trust and I can talk to,

and I can actually come
here without thinking,

oh, I'm going to work.

I'm actually coming here
to see my second family.

- I love Costco.

I am very happy.

I'm always going to try to do my best.

- Costco is a place where every

type of family can come over here.

- Costco culture to me

is more family orientated
and member service.

We're big on member service,

so just making sure members are satisfied.

- Trying to show how
we can help the member.

- Costco's diverse.

We've got products from around the world.

We've got members from around the world,

and we've got employees
from around the world.

What more could you ask for?

- Doing the best of your ability,

but to take a step beyond that to ensure

that every visit from our
members is a special one.

- Personally for me,
Costco is a lot of fun job.

- Being proud of where we work.

- Family people who work together

to take care of the
members and each other.

- Shopping from a place that provides you

the best quality for the lowest price.

- A passionate community
of people who band together

to help each other and our members.

- A diverse group of unique individuals

working together towards a common goal.

- Diversity.

It's working in a fantastic
company that gives you

the opportunity to grow
at a very fast pace.

(speaking in foreign language)

- Working in a helpful and
family-oriented atmosphere.

- Costco culture means all
right, all right, all right.

(upbeat music)

(speaking in foreign language)

(upbeat music)

(speaking in foreign language)

- Open opportunity for everyone.

I can do it, you can do
it, Costco can do it.

Costco Korea.

(upbeat music)

(speaking in foreign language)

(upbeat music)

- Costco is my family.

- A sense of community.

Community with our members,

and community among the staff members.

(upbeat music)

(speaking in foreign language)

- And open, easygoing
(speaking in foreign language).

(speaking in foreign language)

- Costco loves to talk about culture.

Everyone knows Costco's very simple,

but I suppose that everyone kind of works

towards keeping that true,
that's Costco culture.

- Providing the best member service

that we can to each member.

- Great benefits which is optical, dental,

and they pay very well,
and they look after you.

- Treat people right they'll
you right, simple as that.

- Happy employees and happy members.

- The best wages and job security.

- Doing the right thing.

- A friendly smiley face
when you walk in the door.

- Feeling valued as an employee.

- Keeping our prices low
and our members happy.

- The training and
confidence I need to succeed,

- A lifelong career with great
potential for advancement,

even internationally.

- Teaching people every
day what they need to learn

to progress through the business.

It's about promoting
teamwork, walking the talk.

- Take care of the members
and also the staff.

- Being part of one big happy family.

Yeah.

(laughing)

(upbeat music)