1 00:00:01,833 --> 00:00:05,393 A few years ago, I found myself in Kigali, Rwanda 2 00:00:05,417 --> 00:00:08,351 presenting a plan to bring off-grid solar electricity 3 00:00:08,375 --> 00:00:11,768 to 10 million low-income East Africans. 4 00:00:11,792 --> 00:00:14,518 As I waited to speak to the president and his ministers, 5 00:00:14,542 --> 00:00:19,434 I thought about how I'd arrived in that same place 30 years before. 6 00:00:19,458 --> 00:00:21,976 A 25-year-old who left her career in banking 7 00:00:22,000 --> 00:00:24,934 to cofound the nation's first microfinance bank 8 00:00:24,958 --> 00:00:27,684 with a small group of Rwandan women. 9 00:00:27,708 --> 00:00:31,184 And that happened just a few months after women had gained the right 10 00:00:31,208 --> 00:00:33,917 to open a bank account without their husband's signature. 11 00:00:35,208 --> 00:00:37,101 Just before I got on stage, 12 00:00:37,125 --> 00:00:38,750 a young woman approached me. 13 00:00:39,875 --> 00:00:41,434 "Ms. Novogratz," she said, 14 00:00:41,458 --> 00:00:43,476 "I think you knew my auntie." 15 00:00:43,500 --> 00:00:44,809 "Really? 16 00:00:44,833 --> 00:00:46,684 What was her name?" 17 00:00:46,708 --> 00:00:48,167 She said, "Felicula." 18 00:00:49,958 --> 00:00:51,875 I could feel tears well. 19 00:00:52,958 --> 00:00:56,184 One of the first women parliamentarians in the country, 20 00:00:56,208 --> 00:00:58,059 Felicula was a cofounder, 21 00:00:58,083 --> 00:01:00,184 but soon after we'd established the bank, 22 00:01:00,208 --> 00:01:03,667 Felicula was killed in a mysterious hit-and-run accident. 23 00:01:04,875 --> 00:01:08,518 Some associated her death to a policy she had sponsored 24 00:01:08,542 --> 00:01:10,434 to abolish bride price, 25 00:01:10,458 --> 00:01:14,750 or the practice of paying a man for the hand of his daughter in marriage. 26 00:01:16,500 --> 00:01:18,250 I was devastated by her death. 27 00:01:20,083 --> 00:01:22,559 And then a few years after that, 28 00:01:22,583 --> 00:01:24,268 after I'd left the country, 29 00:01:24,292 --> 00:01:26,125 Rwanda exploded in genocide. 30 00:01:27,542 --> 00:01:30,518 And I have to admit there were times 31 00:01:30,542 --> 00:01:34,684 when I thought about all the work so many had done, 32 00:01:34,708 --> 00:01:37,792 and I wondered what it had amounted to. 33 00:01:41,042 --> 00:01:42,809 I turned back to the woman. 34 00:01:42,833 --> 00:01:45,667 "I'm sorry, would you tell me who you are again?" 35 00:01:46,917 --> 00:01:49,184 She said, "Yes, my name is Monique, 36 00:01:49,208 --> 00:01:53,434 and I'm the deputy governor of Rwanda's National Bank." 37 00:01:53,458 --> 00:01:57,184 If you had told me when we were just getting started 38 00:01:57,208 --> 00:01:58,809 that within a single generation, 39 00:01:58,833 --> 00:02:03,976 a young woman will go on to help lead her nation's financial sector, 40 00:02:04,000 --> 00:02:06,351 I'm not sure I would have believed you. 41 00:02:06,375 --> 00:02:10,958 And I understood that I was back in that same place 42 00:02:12,125 --> 00:02:16,125 to continue work Felicula had started but could not complete in her lifetime. 43 00:02:16,958 --> 00:02:18,809 And that it was to me to recommit 44 00:02:18,833 --> 00:02:23,059 to dreams so big I might not complete them in mine. 45 00:02:23,083 --> 00:02:25,958 That night I decided to write a letter to the next generation 46 00:02:27,125 --> 00:02:32,226 because so many have passed on their wisdom and knowledge to me, 47 00:02:32,250 --> 00:02:34,518 because I feel a growing sense of urgency 48 00:02:34,542 --> 00:02:37,476 that I might not finish the work I came to do, 49 00:02:37,500 --> 00:02:40,518 and because I want to pass that forward 50 00:02:40,542 --> 00:02:45,143 to everyone who wants to create change in this world 51 00:02:45,167 --> 00:02:48,059 in ways that only they can do. 52 00:02:48,083 --> 00:02:51,101 That generation is in the streets. 53 00:02:51,125 --> 00:02:55,476 They are crying urgently for wholesale change 54 00:02:55,500 --> 00:02:57,309 against racial injustice, 55 00:02:57,333 --> 00:02:59,601 religious and ethnic persecution, 56 00:02:59,625 --> 00:03:01,809 catastrophic climate change 57 00:03:01,833 --> 00:03:04,934 and the cruel inequality that has left us more divided 58 00:03:04,958 --> 00:03:08,184 and divisive than ever in my lifetime. 59 00:03:08,208 --> 00:03:09,667 But what would I say to them? 60 00:03:10,833 --> 00:03:14,375 I'm a builder, so I started by focusing on technical fixes, 61 00:03:16,583 --> 00:03:19,559 but our problems are too interdependent, 62 00:03:19,583 --> 00:03:21,518 too entangled. 63 00:03:21,542 --> 00:03:24,684 We need more than a system shift. 64 00:03:24,708 --> 00:03:26,559 We need a mind shift. 65 00:03:26,583 --> 00:03:31,417 Plato wrote that a country cultivates what it honors. 66 00:03:32,375 --> 00:03:36,875 For too long, we have defined success based on money, power and fame. 67 00:03:37,625 --> 00:03:42,667 Now we have to start the hard, long work of moral revolution. 68 00:03:43,875 --> 00:03:46,476 By that I mean putting our shared humanity 69 00:03:46,500 --> 00:03:49,875 and the sustainability of the earth at the center of our systems, 70 00:03:51,042 --> 00:03:54,059 and prioritizing the collective we, 71 00:03:54,083 --> 00:03:56,000 not the individual I. 72 00:03:56,833 --> 00:04:00,583 What if each of us gave more to the world than we took from it? 73 00:04:01,625 --> 00:04:03,000 Everything would change. 74 00:04:04,417 --> 00:04:09,226 Now cynics might say that sounds too idealistic, 75 00:04:09,250 --> 00:04:12,059 but cynics don't create the future. 76 00:04:12,083 --> 00:04:15,643 And though I've learned the folly of unbridled optimism, 77 00:04:15,667 --> 00:04:19,875 I stand with those who hold to hard-edged hope. 78 00:04:21,833 --> 00:04:23,976 I know that change is possible. 79 00:04:24,000 --> 00:04:27,934 The entrepreneurs and change agents with whom my team and I have worked 80 00:04:27,958 --> 00:04:31,809 have impacted more than 300 million low-income people, 81 00:04:31,833 --> 00:04:36,643 and sometimes reshaped entire sectors to include the poor. 82 00:04:36,667 --> 00:04:39,518 But you can't really talk about moral revolution 83 00:04:39,542 --> 00:04:42,893 without grounding it in practicality and meaning, 84 00:04:42,917 --> 00:04:47,226 and that requires an entirely new set of operating principles. 85 00:04:47,250 --> 00:04:49,268 Let me share just three. 86 00:04:49,292 --> 00:04:51,726 The first is moral imagination. 87 00:04:51,750 --> 00:04:54,851 Too often we use the lens only of our own imagination, 88 00:04:54,875 --> 00:04:56,893 even when designing solutions 89 00:04:56,917 --> 00:05:00,434 for people whose lives are completely different from our own. 90 00:05:00,458 --> 00:05:06,143 Moral imagination starts by seeing others as equal to ourselves, 91 00:05:06,167 --> 00:05:08,226 neither above nor below us, 92 00:05:08,250 --> 00:05:10,792 neither idealizing nor victimizing. 93 00:05:11,667 --> 00:05:14,434 It requires immersing in the lives of others, 94 00:05:14,458 --> 00:05:17,976 understanding the structures that get in their way 95 00:05:18,000 --> 00:05:21,208 and being honest about where they might be holding themselves back. 96 00:05:22,833 --> 00:05:27,476 That requires deep listening from a place of inquiry, 97 00:05:27,500 --> 00:05:28,792 not certainty. 98 00:05:29,750 --> 00:05:33,518 Several years ago I sat with a group of women weavers 99 00:05:33,542 --> 00:05:36,643 outside in a rural village in Pakistan. 100 00:05:36,667 --> 00:05:38,893 The day was hot ... 101 00:05:38,917 --> 00:05:40,833 over 120 degrees in the shade. 102 00:05:42,292 --> 00:05:46,476 I wanted to tell the women about a company my organization had invested in 103 00:05:46,500 --> 00:05:52,143 that was bringing solar light to millions of people across India and East Africa, 104 00:05:52,167 --> 00:05:55,059 and I had seen the transformative power of that light 105 00:05:55,083 --> 00:05:59,809 to allow people to do things so many of us just take for granted. 106 00:05:59,833 --> 00:06:01,309 "We have this light" I said, 107 00:06:01,333 --> 00:06:02,809 "costs about seven dollars. 108 00:06:02,833 --> 00:06:04,393 People say it's amazing. 109 00:06:04,417 --> 00:06:08,101 If we could convince the company to bring those products to Pakistan, 110 00:06:08,125 --> 00:06:09,893 would you all be interested?" 111 00:06:09,917 --> 00:06:11,393 The women stared, 112 00:06:11,417 --> 00:06:14,601 and then a big woman whose hands knew hard work looked at me, 113 00:06:14,625 --> 00:06:16,583 wiped the sweat off her face and said, 114 00:06:17,833 --> 00:06:19,226 "We don't want a light. 115 00:06:19,250 --> 00:06:20,559 We're hot. 116 00:06:20,583 --> 00:06:21,976 Bring us a fan." 117 00:06:22,000 --> 00:06:23,351 "Fan," I said. 118 00:06:23,375 --> 00:06:24,893 "We don't have a fan. 119 00:06:24,917 --> 00:06:26,268 We have a light. 120 00:06:26,292 --> 00:06:28,976 But if you had this light, your kids can study at night, 121 00:06:29,000 --> 00:06:30,268 you can work more -- " 122 00:06:30,292 --> 00:06:31,559 She cut me off. 123 00:06:31,583 --> 00:06:33,976 "We work enough. We're hot. 124 00:06:34,000 --> 00:06:35,292 Bring us a fan." 125 00:06:37,000 --> 00:06:42,518 That straight-talking conversation deepened my moral imagination. 126 00:06:42,542 --> 00:06:44,059 And I remember lying -- 127 00:06:44,083 --> 00:06:48,143 sweltering in my bed in my tiny guest house that night, 128 00:06:48,167 --> 00:06:53,143 so grateful for the clickety-clack of the fan overhead. 129 00:06:53,167 --> 00:06:55,643 And I thought, "Of course. 130 00:06:55,667 --> 00:06:57,226 Electricity. 131 00:06:57,250 --> 00:06:58,684 A fan. 132 00:06:58,708 --> 00:07:00,476 Dignity." 133 00:07:00,500 --> 00:07:02,601 And when I now visit our companies 134 00:07:02,625 --> 00:07:06,143 who've reached over 100 million people with light and electricity 135 00:07:06,167 --> 00:07:07,934 and it's a really hot place, 136 00:07:07,958 --> 00:07:09,768 and if there's a rooftop system, 137 00:07:09,792 --> 00:07:11,417 there is also a fan. 138 00:07:12,625 --> 00:07:18,083 But moral imagination is also needed to rebuild and heal our countries. 139 00:07:18,875 --> 00:07:21,768 My nation is roiling as it finally confronts 140 00:07:21,792 --> 00:07:24,018 what it's not wanted to see. 141 00:07:24,042 --> 00:07:28,143 It would be impossible to deny the legacy of American slavery 142 00:07:28,167 --> 00:07:32,018 if all of us truly immersed in the lives of Black people. 143 00:07:32,042 --> 00:07:35,934 Every nation begins the process of healing 144 00:07:35,958 --> 00:07:38,958 when its people begin to see each other 145 00:07:40,542 --> 00:07:45,059 and to understand that it is in that work that are planted the seeds 146 00:07:45,083 --> 00:07:47,958 of our individual and collective transformation. 147 00:07:49,458 --> 00:07:52,684 Now that requires acknowledging the light and shadow, 148 00:07:52,708 --> 00:07:55,542 the good and evil that exist in every human being. 149 00:07:56,875 --> 00:07:59,518 In our world we have to learn to partner with those 150 00:07:59,542 --> 00:08:02,393 even whom we consider our adversaries. 151 00:08:02,417 --> 00:08:05,059 This leads to the second principle: 152 00:08:05,083 --> 00:08:08,059 holding opposing values in tension. 153 00:08:08,083 --> 00:08:11,934 Too many of our leaders today stand on one corner or the other, 154 00:08:11,958 --> 00:08:13,643 shouting. 155 00:08:13,667 --> 00:08:17,250 Moral leaders reject the wall of either-or. 156 00:08:18,042 --> 00:08:21,893 They're willing to acknowledge a truth or even a partial truth 157 00:08:21,917 --> 00:08:23,893 in what the other side believes. 158 00:08:23,917 --> 00:08:27,893 And they gain trust by making principled decisions 159 00:08:27,917 --> 00:08:30,393 in service of other people, 160 00:08:30,417 --> 00:08:32,059 not themselves. 161 00:08:32,083 --> 00:08:36,434 To succeed in my work has required holding the tension 162 00:08:36,458 --> 00:08:41,059 between the power of markets to enable innovation and prosperity 163 00:08:41,083 --> 00:08:45,309 and their peril to allow for exclusion 164 00:08:45,333 --> 00:08:47,458 and sometimes exploitation. 165 00:08:48,500 --> 00:08:52,643 Those who see the sole purpose of business as profit 166 00:08:52,667 --> 00:08:55,018 are not comfortable with that tension, 167 00:08:55,042 --> 00:08:57,458 nor are those who have no trust in business at all. 168 00:08:58,458 --> 00:09:04,184 But standing on either side negates the creative, generative potential 169 00:09:04,208 --> 00:09:07,958 of learning to use markets without being seduced by them. 170 00:09:08,875 --> 00:09:10,167 Take chocolate. 171 00:09:11,042 --> 00:09:13,018 It's a hundred-billion-dollar industry 172 00:09:13,042 --> 00:09:16,893 dependent on the labor of about five million smallholder farming families 173 00:09:16,917 --> 00:09:20,518 who receive only a tiny fraction of that 100 billion. 174 00:09:20,542 --> 00:09:26,268 In fact, 90 percent of them make under two dollars a day. 175 00:09:26,292 --> 00:09:28,851 But there's a generation of new entrepreneurs 176 00:09:28,875 --> 00:09:30,934 that is trying to change that. 177 00:09:30,958 --> 00:09:35,851 They start by understanding the production costs of the farmers. 178 00:09:35,875 --> 00:09:41,101 They agree to a price that allows the farmers to actually earn income 179 00:09:41,125 --> 00:09:43,851 in a way that will sustain their lives. 180 00:09:43,875 --> 00:09:47,726 Sometimes including revenue-share and ownership models, 181 00:09:47,750 --> 00:09:50,226 building a community of trust. 182 00:09:50,250 --> 00:09:53,184 Now are these companies as profitable 183 00:09:53,208 --> 00:09:56,833 as those that focus solely on shareholder value? 184 00:09:57,708 --> 00:09:59,934 Possibly not in the short term. 185 00:09:59,958 --> 00:10:04,125 But these entrepreneurs are focused on solving problems. 186 00:10:05,250 --> 00:10:08,500 They're tired of easy slogans like "doing well by doing good." 187 00:10:09,417 --> 00:10:12,143 They know they have to be financially sustainable, 188 00:10:12,167 --> 00:10:16,226 and they are insisting on including the poor and the vulnerable 189 00:10:16,250 --> 00:10:18,143 in their definition of success. 190 00:10:18,167 --> 00:10:20,226 And that brings me to the third principle: 191 00:10:20,250 --> 00:10:21,976 accompaniment. 192 00:10:22,000 --> 00:10:25,684 It's actually a Jesuit term that means to walk alongside: 193 00:10:25,708 --> 00:10:28,351 I'll hold a mirror to you, help you see your potential, 194 00:10:28,375 --> 00:10:30,559 maybe more than you see it yourself. 195 00:10:30,583 --> 00:10:34,434 I'll take on your problem but I can't solve it for you -- 196 00:10:34,458 --> 00:10:36,542 that you have to learn to do. 197 00:10:37,375 --> 00:10:39,893 For example, in Harlem there's an organization 198 00:10:39,917 --> 00:10:41,726 called City Health Works 199 00:10:41,750 --> 00:10:43,976 that hires local residents 200 00:10:44,000 --> 00:10:46,101 with no previous health care experience, 201 00:10:46,125 --> 00:10:49,059 trains them to work with other residents 202 00:10:49,083 --> 00:10:52,184 so that they can better control chronic diseases like gout, 203 00:10:52,208 --> 00:10:53,875 hypertension, diabetes. 204 00:10:54,708 --> 00:10:57,184 I had the great pleasure of meeting Destini Belton, 205 00:10:57,208 --> 00:10:58,518 one of the health workers, 206 00:10:58,542 --> 00:11:00,101 who explained her job to me. 207 00:11:00,125 --> 00:11:02,268 She said that she checks in on clients, 208 00:11:02,292 --> 00:11:04,226 checks their vital signs, 209 00:11:04,250 --> 00:11:05,726 takes them grocery shopping, 210 00:11:05,750 --> 00:11:07,042 goes on long walks, 211 00:11:08,125 --> 00:11:09,583 has conversations. 212 00:11:10,917 --> 00:11:14,208 She told me, "I let them know somebody has their back." 213 00:11:15,583 --> 00:11:17,583 And the results have been astounding. 214 00:11:18,625 --> 00:11:21,809 Patients are healthier, hospitals less burdened. 215 00:11:21,833 --> 00:11:23,309 As for Destini, 216 00:11:23,333 --> 00:11:26,542 she tells me her family and she are healthier. 217 00:11:27,625 --> 00:11:32,875 "And," she adds, "I love that I get to contribute to my community." 218 00:11:34,292 --> 00:11:36,458 All of us yearn to be seen, 219 00:11:37,500 --> 00:11:39,143 to count. 220 00:11:39,167 --> 00:11:40,601 The work of change, 221 00:11:40,625 --> 00:11:42,268 of moral revolution, 222 00:11:42,292 --> 00:11:43,893 is hard. 223 00:11:43,917 --> 00:11:46,351 But we don't change in the easy times. 224 00:11:46,375 --> 00:11:48,684 We change in the difficult times. 225 00:11:48,708 --> 00:11:53,167 In fact, I've come to see discomfort as a proxy for progress. 226 00:11:54,917 --> 00:11:56,292 But there's one more thing. 227 00:11:57,167 --> 00:12:01,143 There's something I wish I'd known when I was just starting out 228 00:12:01,167 --> 00:12:02,500 so many years ago. 229 00:12:04,042 --> 00:12:06,476 No matter how hard it gets, 230 00:12:06,500 --> 00:12:08,250 there's always beauty to be found. 231 00:12:09,167 --> 00:12:11,351 I remember now what seems a long time ago, 232 00:12:11,375 --> 00:12:15,309 spending an entire day talking to woman after woman 233 00:12:15,333 --> 00:12:18,393 in the Mathare Valley slum in Nairobi, Kenya. 234 00:12:18,417 --> 00:12:21,976 I listened to their stories of struggle and survival 235 00:12:22,000 --> 00:12:24,476 as they talked about losing children, 236 00:12:24,500 --> 00:12:26,792 of fighting violence and hunger, 237 00:12:28,917 --> 00:12:31,333 sometimes feeling like they wouldn't even survive. 238 00:12:33,292 --> 00:12:35,059 And right before I left, 239 00:12:35,083 --> 00:12:37,893 a huge rainstorm poured down. 240 00:12:37,917 --> 00:12:41,518 And I was sitting in my little car as the wheels stuck in the mud 241 00:12:41,542 --> 00:12:43,601 thinking, "I'm never getting out of here," 242 00:12:43,625 --> 00:12:45,768 when suddenly there was a tap on my window -- 243 00:12:45,792 --> 00:12:48,393 a woman who was beckoning me to follow her, 244 00:12:48,417 --> 00:12:49,684 and I did. 245 00:12:49,708 --> 00:12:51,309 Jumped out through the rainstorm, 246 00:12:51,333 --> 00:12:54,559 we went down this little muddy path, 247 00:12:54,583 --> 00:12:56,559 through a rickety metal door, 248 00:12:56,583 --> 00:12:58,268 inside a shack 249 00:12:58,292 --> 00:13:00,934 where a group of women were dancing with abandon. 250 00:13:00,958 --> 00:13:06,268 I jumped in and found myself lost in the rhythm and the color and the smiles 251 00:13:06,292 --> 00:13:09,601 and suddenly I realized: 252 00:13:09,625 --> 00:13:12,708 this is what we do as human beings. 253 00:13:13,833 --> 00:13:15,184 When we're broken, 254 00:13:15,208 --> 00:13:19,434 when we feel that we are failing or are in despair, 255 00:13:19,458 --> 00:13:21,018 we dance. 256 00:13:21,042 --> 00:13:22,726 We sing. 257 00:13:22,750 --> 00:13:24,042 We pray. 258 00:13:24,833 --> 00:13:29,101 Beauty resides too in showing up, 259 00:13:29,125 --> 00:13:30,851 in paying attention, 260 00:13:30,875 --> 00:13:35,268 in being kind when we feel like being anything but kind. 261 00:13:35,292 --> 00:13:39,476 Look at the explosion of art and music and poetry 262 00:13:39,500 --> 00:13:42,417 in this moment of our collective crisis. 263 00:13:43,417 --> 00:13:45,559 It is in the darkest times 264 00:13:45,583 --> 00:13:49,768 that we have the chance to find our deepest beauty. 265 00:13:49,792 --> 00:13:53,393 So let this be our moment 266 00:13:53,417 --> 00:13:55,351 to move forward 267 00:13:55,375 --> 00:13:58,309 with the fierce urgency of a new generation 268 00:13:58,333 --> 00:14:05,434 fortified with our most profound and collective wisdom. 269 00:14:05,458 --> 00:14:07,059 And ask yourself: 270 00:14:07,083 --> 00:14:10,809 what can you do with the rest of today 271 00:14:10,833 --> 00:14:12,809 and the rest of your life 272 00:14:12,833 --> 00:14:15,333 to give back more to the world than you take? 273 00:14:16,792 --> 00:14:18,208 Thank you.