1 00:00:01,024 --> 00:00:03,079 In almost all aspects of our lives 2 00:00:03,103 --> 00:00:07,341 we have perfect information available instantaneously, 3 00:00:08,071 --> 00:00:11,307 My phone can tell me everything about my finances, 4 00:00:11,331 --> 00:00:13,569 where precisely I am on a map, 5 00:00:13,593 --> 00:00:15,744 and the best way to my next destination, 6 00:00:15,768 --> 00:00:17,701 all with a click of a button. 7 00:00:18,331 --> 00:00:21,426 But this availability of information and transparency 8 00:00:21,450 --> 00:00:25,151 almost completely disappears when it comes to consumer products. 9 00:00:26,188 --> 00:00:29,537 If you go to the seafood counter at your local supermarket, 10 00:00:29,561 --> 00:00:33,331 you can probably choose between several different types of fish. 11 00:00:33,355 --> 00:00:35,950 But chances are, they won't be able to tell you 12 00:00:35,974 --> 00:00:39,093 who caught the fish, where precisely it was caught, 13 00:00:39,117 --> 00:00:41,410 whether it is sustainable to catch it there, 14 00:00:41,434 --> 00:00:43,234 and how it got transported. 15 00:00:44,085 --> 00:00:46,966 And that holds true for almost everything we buy. 16 00:00:46,990 --> 00:00:48,783 Every can of soup, 17 00:00:48,807 --> 00:00:51,315 every piece of meat, every T-shirt. 18 00:00:51,339 --> 00:00:53,601 We as humans, right now, 19 00:00:53,625 --> 00:00:57,156 are destroying the only thing we really need to survive: 20 00:00:57,180 --> 00:00:58,362 Our planet. 21 00:00:58,386 --> 00:01:01,458 And most of the horrible problems that we're facing today, 22 00:01:01,482 --> 00:01:02,695 like climate change 23 00:01:02,719 --> 00:01:05,458 and modern slavery in supply chains, 24 00:01:05,482 --> 00:01:07,228 come down to decisions. 25 00:01:07,252 --> 00:01:12,260 Human decisions to produce something one way and not another. 26 00:01:12,950 --> 00:01:15,172 And that's how we, as consumers, 27 00:01:15,196 --> 00:01:18,203 end up making decisions that harm the planet 28 00:01:18,227 --> 00:01:19,854 or our fellow humans. 29 00:01:19,878 --> 00:01:21,945 By choosing the wrong products. 30 00:01:23,164 --> 00:01:26,521 But I refuse to believe that anybody here in this room, 31 00:01:26,545 --> 00:01:28,609 or frankly, anybody on this planet, 32 00:01:28,633 --> 00:01:30,537 really wants to buy a product 33 00:01:30,561 --> 00:01:33,495 that harms the planet or our fellow humans. 34 00:01:34,006 --> 00:01:35,339 If given the choice. 35 00:01:36,572 --> 00:01:38,786 But you see, choice is a loaded word. 36 00:01:38,810 --> 00:01:41,136 Choice means there's another option. 37 00:01:41,160 --> 00:01:43,826 Choice means you can afford that option. 38 00:01:44,223 --> 00:01:45,698 But choice also means 39 00:01:45,722 --> 00:01:49,195 you have enough information to make an informed decision. 40 00:01:49,783 --> 00:01:54,838 And that information nowadays simply just doesn't exist. 41 00:01:54,862 --> 00:01:57,929 Or at least it's really, really hard to access, 42 00:01:59,627 --> 00:02:01,643 But I think this is about to change. 43 00:02:01,667 --> 00:02:05,373 Because we can use technology to solve this information problem. 44 00:02:05,746 --> 00:02:08,809 And many of the specific technologies that we need to do that 45 00:02:08,833 --> 00:02:12,514 have become better and cheaper over the recent years, 46 00:02:12,538 --> 00:02:15,030 and are now ready to be used at scale. 47 00:02:15,443 --> 00:02:16,832 So, over the past two years, 48 00:02:16,856 --> 00:02:18,545 my team and I have been working 49 00:02:18,569 --> 00:02:22,829 with one of the world's largest conservation organizations, WWF, 50 00:02:22,853 --> 00:02:26,472 and we've founded a company called OpenSC, 51 00:02:26,496 --> 00:02:28,813 where SC stands for supply chain. 52 00:02:29,718 --> 00:02:32,101 And we believe that by using technology 53 00:02:32,125 --> 00:02:35,490 we can help to create 54 00:02:35,514 --> 00:02:38,807 transparency and traceability in supply chains, 55 00:02:38,831 --> 00:02:42,338 and through that, help to completely revolutionize 56 00:02:42,362 --> 00:02:46,972 the way that we buy and also produce products as humans. 57 00:02:48,354 --> 00:02:52,194 Now, some of this is going to sound a little bit like science fiction, 58 00:02:52,218 --> 00:02:54,059 but it's already happening. 59 00:02:54,083 --> 00:02:55,233 Let me explain. 60 00:02:56,210 --> 00:02:58,789 So, in order to solve this information problem, 61 00:02:58,813 --> 00:03:00,535 we need to do three things: 62 00:03:00,559 --> 00:03:03,410 Verify, trace and share. 63 00:03:03,831 --> 00:03:07,299 Verify specific sustainability 64 00:03:07,323 --> 00:03:09,149 and ethical production claims 65 00:03:09,173 --> 00:03:12,029 in a data-based and automated way. 66 00:03:12,053 --> 00:03:14,895 Then trace those individual physical products 67 00:03:14,919 --> 00:03:16,617 throughout their supply chains, 68 00:03:16,641 --> 00:03:19,661 and finally, share that information with consumers 69 00:03:19,685 --> 00:03:22,085 in a way that truly gives them a choice, 70 00:03:22,109 --> 00:03:24,117 and lets them make consumption decisions 71 00:03:24,141 --> 00:03:26,936 that are more aligned with their values. 72 00:03:26,960 --> 00:03:30,284 I'm going to use a real product, 73 00:03:30,308 --> 00:03:34,674 and a supply chain where we've made all of this a reality already. 74 00:03:34,698 --> 00:03:36,027 A Patagonian toothfish, 75 00:03:36,051 --> 00:03:38,784 or Chilean sea bass, as it's called in the US. 76 00:03:39,125 --> 00:03:41,029 Number one, verify. 77 00:03:41,752 --> 00:03:44,339 Verify how something is produced. 78 00:03:44,363 --> 00:03:47,188 But not just by saying, "Trust me, this is good, 79 00:03:47,212 --> 00:03:49,410 trust me, we've done all the right things," 80 00:03:49,434 --> 00:03:53,567 but by producing evidence for that individual physical product, 81 00:03:53,591 --> 00:03:55,709 and the way it was produced. 82 00:03:55,733 --> 00:03:57,031 By producing evidence 83 00:03:57,055 --> 00:04:00,813 for a specific sustainability or ethical production claim. 84 00:04:00,837 --> 00:04:03,664 So for example, in the case of the fish, 85 00:04:03,688 --> 00:04:07,593 has this fish been caught in an area where there's enough of them 86 00:04:07,617 --> 00:04:09,633 so that it's sustainable to catch it there, 87 00:04:09,657 --> 00:04:11,853 and not in a marine protected area? 88 00:04:12,364 --> 00:04:13,734 So what we're doing here 89 00:04:13,758 --> 00:04:17,636 is we're taking almost real-time GPS data from the ship, 90 00:04:17,660 --> 00:04:19,205 the ship that's fishing, 91 00:04:19,229 --> 00:04:21,434 and that tells us where the ship is, 92 00:04:21,458 --> 00:04:23,656 and where it's going at what speed. 93 00:04:24,030 --> 00:04:27,164 And we can then combine that with other types of data, 94 00:04:27,188 --> 00:04:29,638 like, for example, how deep the sea floor is. 95 00:04:30,011 --> 00:04:32,630 And combining all of this information, 96 00:04:32,654 --> 00:04:36,828 our machine-learning algorithms can then verify in an automated way 97 00:04:36,852 --> 00:04:40,618 whether the ship is only fishing where it's supposed to, or not. 98 00:04:41,861 --> 00:04:44,432 And as sensors become cheaper, 99 00:04:44,456 --> 00:04:46,464 we can put them in more places. 100 00:04:46,488 --> 00:04:48,862 And that means we can capture more data, 101 00:04:48,886 --> 00:04:51,688 and combining that with advancements in data science, 102 00:04:51,712 --> 00:04:54,983 it means that we can now verify 103 00:04:55,007 --> 00:04:59,014 specific sustainability and ethical production claims 104 00:04:59,038 --> 00:05:02,812 in an automated, real-time, and ongoing manner. 105 00:05:03,257 --> 00:05:07,392 And that really lays the basis for this information revolution. 106 00:05:07,416 --> 00:05:09,599 So, number two, trace. 107 00:05:09,623 --> 00:05:12,680 Trace those individual physical products 108 00:05:12,704 --> 00:05:14,710 so that we can truly say 109 00:05:14,734 --> 00:05:17,482 that the claim that we've verified about a certain product 110 00:05:17,506 --> 00:05:20,458 actually belongs to that individual product, 111 00:05:20,482 --> 00:05:22,998 that we as consumers have right in front of us. 112 00:05:23,022 --> 00:05:26,371 Because, without that level of traceability, 113 00:05:26,395 --> 00:05:29,242 all that we've really verified in the first place 114 00:05:29,266 --> 00:05:32,106 is that somebody, somewhere, at some point 115 00:05:32,130 --> 00:05:34,440 caught a fish in a sustainable way 116 00:05:34,464 --> 00:05:39,355 or didn't harm the employee when asking them to produce a T-shirt, 117 00:05:39,379 --> 00:05:44,204 or didn't use pesticides when growing a vegetable that didn't actually need it. 118 00:05:45,292 --> 00:05:49,223 Only if I give a product an identity from the start 119 00:05:49,247 --> 00:05:52,016 and then trace it throughout the whole supply chain, 120 00:05:52,040 --> 00:05:55,643 can this claim and the value that's been created 121 00:05:55,667 --> 00:05:57,990 by producing it in the right way 122 00:05:58,014 --> 00:05:59,640 truly stay with it. 123 00:06:01,553 --> 00:06:04,141 Now, I've talked about cheaper sensors. 124 00:06:04,165 --> 00:06:06,641 There are many other technological developments 125 00:06:06,665 --> 00:06:10,458 that make all of this much more possible today than every before. 126 00:06:10,934 --> 00:06:13,855 For example, the falling costs of tags. 127 00:06:14,807 --> 00:06:17,838 You give a product a name, 128 00:06:17,862 --> 00:06:19,899 a serial number, an identity, 129 00:06:19,923 --> 00:06:21,612 the tag is its passport. 130 00:06:22,129 --> 00:06:25,164 What you can see here is a toothfish being caught. 131 00:06:25,477 --> 00:06:27,767 This is what's called a long line fishery, 132 00:06:27,791 --> 00:06:31,502 so the fish are coming up onto the boat on individual hooks. 133 00:06:32,048 --> 00:06:34,306 And as soon as the fish is on board, 134 00:06:34,330 --> 00:06:36,619 it is killed, and then after that, 135 00:06:36,643 --> 00:06:40,080 we insert a small tag into the fish's flesh. 136 00:06:40,104 --> 00:06:44,617 And in that tag, there is an RFID chip with a unique serial number, 137 00:06:44,641 --> 00:06:47,650 and that tag follows the fish throughout the whole supply chain, 138 00:06:47,674 --> 00:06:49,855 and makes it really easy to sense its presence 139 00:06:49,879 --> 00:06:53,403 at any port, on any truck or in any processing plant. 140 00:06:53,427 --> 00:06:56,680 But consumers can't really read RFID tags. 141 00:06:56,704 --> 00:07:00,925 And so, when it comes to filleting and packaging the fish, 142 00:07:00,949 --> 00:07:03,838 we read the RFID tag and then remove it. 143 00:07:03,862 --> 00:07:07,774 And then we add a unique QR code to the packaging of the fish. 144 00:07:08,076 --> 00:07:12,610 And that QR code then points back to the same information 145 00:07:12,634 --> 00:07:15,697 that we've verified about the fish in the first place. 146 00:07:17,094 --> 00:07:20,931 And so, depending on the type of product that we're working with, 147 00:07:20,955 --> 00:07:24,715 we may use QR codes, bar codes, RFID tags 148 00:07:24,739 --> 00:07:26,537 or other tag technologies. 149 00:07:26,561 --> 00:07:28,629 But there are also technologies 150 00:07:28,653 --> 00:07:31,061 that are at the brink of large-scale breakthrough, 151 00:07:31,085 --> 00:07:33,077 that make tags themselves obsolete. 152 00:07:33,101 --> 00:07:34,704 Like, for example, 153 00:07:34,728 --> 00:07:37,426 analyzing a product for trace elements, 154 00:07:37,450 --> 00:07:41,101 that can then tell you quite accurately where it is actually from. 155 00:07:41,125 --> 00:07:42,395 Then there's blockchain. 156 00:07:42,419 --> 00:07:47,220 A decentralized technology can act as a catalyst for this revolution. 157 00:07:47,244 --> 00:07:51,038 Because it can help mitigate some of the trust issues 158 00:07:51,062 --> 00:07:54,498 that are inherent to giving people information, 159 00:07:54,522 --> 00:07:57,706 and then asking them to change their consumption behavior 160 00:07:57,730 --> 00:07:59,498 because of that information. 161 00:08:00,117 --> 00:08:02,815 And so, we use blockchain technology 162 00:08:02,839 --> 00:08:05,506 where it adds value to what we're doing. 163 00:08:06,069 --> 00:08:07,243 But importantly, 164 00:08:07,267 --> 00:08:10,365 we don't let the limitations that this technology still has today, 165 00:08:10,389 --> 00:08:12,476 like, for example, with regards to scaling, 166 00:08:12,500 --> 00:08:14,594 we don't let that stand in our way. 167 00:08:14,618 --> 00:08:17,110 And that brings us to the third point. 168 00:08:17,134 --> 00:08:18,300 Share. 169 00:08:18,324 --> 00:08:22,283 How to share the information that we've verified and tracked 170 00:08:22,307 --> 00:08:25,086 about where a product is from, how it was produced, 171 00:08:25,110 --> 00:08:27,044 and how it got to where it is? 172 00:08:27,624 --> 00:08:29,553 How to share this information 173 00:08:29,577 --> 00:08:32,441 is really different from product to product. 174 00:08:32,465 --> 00:08:34,783 And different from where you buy it. 175 00:08:34,807 --> 00:08:37,331 You behave differently in those situations. 176 00:08:37,355 --> 00:08:40,580 You are stressed and time-poor in the supermarket. 177 00:08:41,061 --> 00:08:43,304 Or with short attention span over dinner, 178 00:08:43,328 --> 00:08:44,771 because your date is so cute. 179 00:08:45,538 --> 00:08:48,561 Or you are critical and inquisitive 180 00:08:48,585 --> 00:08:51,878 when researching for a larger purchase online. 181 00:08:52,768 --> 00:08:54,363 And so for our fish, 182 00:08:54,387 --> 00:08:57,294 we've developed a digital experience 183 00:08:57,318 --> 00:09:03,111 that works when buying the fish in a freezer in a fish specialty store, 184 00:09:03,135 --> 00:09:06,921 and that gives you all of the information about the fish and its journey. 185 00:09:06,945 --> 00:09:09,588 But we also worked with a restaurant 186 00:09:09,612 --> 00:09:12,601 and developed a different digital experience 187 00:09:12,625 --> 00:09:16,172 that only summarizes the key facts about the fish and its journey, 188 00:09:16,196 --> 00:09:18,656 and works better in a dinner setting, 189 00:09:18,680 --> 00:09:22,238 and hopefully, there doesn't annoy your date too much. 190 00:09:22,262 --> 00:09:24,595 Now, that brings us full circle. 191 00:09:24,619 --> 00:09:27,652 We've verified that the fish was caught 192 00:09:27,676 --> 00:09:30,159 in an area where it's sustainable to do so. 193 00:09:30,659 --> 00:09:33,260 We've then traced it throughout the entire supply chain 194 00:09:33,284 --> 00:09:37,061 to maintain its identity and all the information that's attached to it. 195 00:09:37,434 --> 00:09:39,965 And then, we've shared that information with consumers 196 00:09:39,989 --> 00:09:41,794 in a way that gives them a choice 197 00:09:41,818 --> 00:09:43,985 and lets them make consumption decisions 198 00:09:44,009 --> 00:09:46,540 that are more in line with their values. 199 00:09:47,541 --> 00:09:51,357 Now, for this fish example, this is already rolled out at scale. 200 00:09:51,674 --> 00:09:52,897 This season, 201 00:09:52,921 --> 00:09:56,500 the entire fleet of the world's largest toothfish fishing company, 202 00:09:56,524 --> 00:09:57,904 Austral Fisheries, 203 00:09:57,928 --> 00:10:00,759 is tagging every single fish that they catch 204 00:10:00,783 --> 00:10:04,045 and that ends up in their premium branded "Glacier 51" product. 205 00:10:05,220 --> 00:10:07,339 And you can already buy this fish. 206 00:10:07,363 --> 00:10:11,272 And with it, you can have all of the information I talked about today 207 00:10:11,296 --> 00:10:12,760 and much more, 208 00:10:12,784 --> 00:10:17,061 attached to each individual fish or portion of the fish that you may buy. 209 00:10:18,586 --> 00:10:22,657 But this is not a fish or seafood thing. 210 00:10:22,681 --> 00:10:25,831 We're working on many, many different commodities and products 211 00:10:25,855 --> 00:10:28,276 and their supply chains across the globe. 212 00:10:28,300 --> 00:10:30,879 From dairy to fruit and vegetables, 213 00:10:30,903 --> 00:10:33,672 to non-food products made out of wood. 214 00:10:33,696 --> 00:10:38,219 As a consumer, all of this may sound like a huge burden. 215 00:10:38,243 --> 00:10:41,782 Because you don't have time to look at all of this information 216 00:10:41,806 --> 00:10:43,739 every time you buy something. 217 00:10:44,298 --> 00:10:46,004 And I don't expect you to, 218 00:10:46,028 --> 00:10:48,362 because you'll have help with that. 219 00:10:49,147 --> 00:10:54,536 In the future, we'll leave the decision of which specific product to buy 220 00:10:54,560 --> 00:10:56,426 increasingly up to machines. 221 00:10:56,766 --> 00:10:58,974 An algorithm will know enough about you 222 00:10:58,998 --> 00:11:03,180 to make those decisions for you, so you don't have to. 223 00:11:03,489 --> 00:11:06,339 And maybe it will even do a better job at it. 224 00:11:06,363 --> 00:11:08,823 In a recent study, 85 percent of those 225 00:11:08,847 --> 00:11:11,855 buying a product through a virtual assistant 226 00:11:11,879 --> 00:11:13,700 said that they, on occasion, 227 00:11:13,724 --> 00:11:16,045 actually went with the top product recommendation 228 00:11:16,069 --> 00:11:17,355 of that virtual assistant, 229 00:11:17,379 --> 00:11:19,438 rather than the specific product or brand 230 00:11:19,462 --> 00:11:22,165 that they set out to buy in the first place. 231 00:11:22,189 --> 00:11:24,126 You just say you need toilet paper, 232 00:11:24,150 --> 00:11:28,460 it's then an algorithm that decides which brand, price point, 233 00:11:28,484 --> 00:11:30,864 or whether you go with recycled or not. 234 00:11:31,569 --> 00:11:35,823 Well, nowadays this is usually based on what you bought in the past, 235 00:11:35,847 --> 00:11:39,263 or whoever pays the most to the company behind the virtual assistant. 236 00:11:40,038 --> 00:11:44,570 But why shouldn't that be also based on your values? 237 00:11:45,634 --> 00:11:48,194 Knowing that you want to buy planet-friendly 238 00:11:48,218 --> 00:11:53,348 and knowing whether and how much you're willing and able to pay for that. 239 00:11:53,706 --> 00:11:57,207 Now, that will make it easy and seamless, 240 00:11:57,231 --> 00:11:59,535 but still based on granular effects and data 241 00:11:59,559 --> 00:12:01,583 to choose the right product. 242 00:12:01,607 --> 00:12:03,837 Not by necessarily doing it yourself, 243 00:12:03,861 --> 00:12:06,164 but by asking an algorithm 244 00:12:06,188 --> 00:12:09,760 that knows how much you care about this planet. 245 00:12:09,784 --> 00:12:11,776 Not by necessarily doing it yourself, 246 00:12:11,800 --> 00:12:13,903 but by asking an algorithm 247 00:12:13,927 --> 00:12:16,728 that is never time-poor or distracted, 248 00:12:17,784 --> 00:12:21,585 or with short attention span because of the cute date, 249 00:12:21,609 --> 00:12:24,347 and that knows how much you care about this planet 250 00:12:24,371 --> 00:12:25,799 and the people living on it, 251 00:12:25,823 --> 00:12:29,704 by asking that algorithm to look at all of that information for you 252 00:12:29,728 --> 00:12:31,195 and to decide for you. 253 00:12:32,490 --> 00:12:36,678 If we have reliable and trustworthy information like that 254 00:12:36,702 --> 00:12:39,172 and the right systems that make use of it, 255 00:12:39,196 --> 00:12:42,570 consumers will support those who are doing the right thing 256 00:12:42,594 --> 00:12:46,291 by producing products in a sustainable and ethical way. 257 00:12:46,704 --> 00:12:48,720 They will support them every time 258 00:12:48,744 --> 00:12:51,077 by choosing their good over others. 259 00:12:52,030 --> 00:12:56,984 And that means that goods, producers and processors and retailers 260 00:12:57,008 --> 00:12:58,278 will get rewarded. 261 00:12:58,302 --> 00:13:02,627 And bad actors will be forced to adjust their practices, 262 00:13:02,651 --> 00:13:04,341 or get out of business. 263 00:13:05,325 --> 00:13:06,475 And we need that. 264 00:13:07,008 --> 00:13:10,762 If we want to continue to live together on this beautiful planet, 265 00:13:10,786 --> 00:13:11,986 we really need it. 266 00:13:12,659 --> 00:13:13,825 Thank you. 267 00:13:13,849 --> 00:13:16,468 (Applause)