1 99:59:59,999 --> 99:59:59,999 Speaker Name: Navi Radjou 0:01 - 0:05 Когато растеш в развиваща се страна като Индия, като мен, ¶ 0:06 - 0:11 веднага се научаваш да извличаш повече полза от ограничените ресурси 0:11 - 0:15 и намираш креативни начини да използваш отново това, с което вече разполагаш. 0:16 - 0:20 Например Мансук Праджапати, грънчар от Индия. 0:20 - 0:26 Той създава хладилник, изцяло направен от глина, 0:26 - 0:28 който не консумира енергия. 0:28 - 0:32 Може да държи плодове и зеленчуци свежи с дни. 0:32 - 0:37 Смразяващо изобретение - буквално. 0:37 - 0:41 В Африка, ако батерията на телефона ви свърши, не се тревожете. 0:41 - 0:44 Ще намерите някои находчиви търговци, 0:44 - 0:47 които могат да презаредят батерията ви, използвайки велосипеди. 0:47 - 0:49 И тъй като сме в Южна Америка, 0:49 - 0:52 нека разгледаме Лима в Перу, 0:52 - 0:54 област с висока влажност, 0:54 - 0:59 където има само по един инч валежи всяка година. 0:59 - 1:06 Инжинерен колеж в Лима изобрети голям рекламен билборд, 1:06 - 1:13 който поема влагата от въздуха и го преобразува в питейна вода, 1:13 - 1:18 предоставяйки над 90 литра вода всеки ден. 1:18 - 1:20 Перуанците са невероятни. 1:20 - 1:24 Буквално могат да направят вода от въздуха. 1:24 - 1:26 През последните 7 години, ¶ 1:26 - 1:30 съм срещал и изучавал стотици предприемачи 1:30 - 1:37 в Индия, Китай, Африка и Южна Америкa, а те продължават да ме изумяват. 1:37 - 1:40 Много от тях не са посещавали училище. 1:40 - 1:44 Не създават неща в големи R&D лаборатории. 1:44 - 1:47 Улицата е лабораторията. 1:47 - 1:49 Защо го правят? 1:49 - 1:53 Защото не разполагат с основните ресурси, които ние приемаме за даденост, 1:53 - 1:54 като средства и енергия, 1:54 - 1:57 и основни услуги като здравеопазване и образование 1:57 - 2:01 също са оскъдни в тези области. 2:01 - 2:07 Когато външните ресурси са малко, трябва да потърсите в себе си 2:07 - 2:11 и да изпозлвате най-сериозния ресурс, човешката гениалност, 2:11 - 2:18 да използвате тази гениалност, за да откриете хитри начини да решавате проблеми с ограничени средства. 2:18 - 2:22 В Индия наричаме това Jugaad. ¶ 2:22 - 2:24 Jugaad is a Hindi word 2:24 - 2:30 that means an improvised fix, a clever solution born in adversity. 2:30 - 2:35 Jugaad solutions are not sophisticated or perfect, 2:35 - 2:38 but they create more value at lower cost. 2:38 - 2:42 For me, the entrepreneurs who will create Jugaad solutions 2:42 - 2:44 are like alchemists. 2:44 - 2:48 They can magically transform adversity into opportunity, 2:48 - 2:53 and turn something of less value into something of high value. 2:53 - 3:00 In other words, they mastered the art of doing more with less, 3:00 - 3:05 which is the essence of frugal innovation. 3:05 - 3:11 Frugal innovation is the ability to create more economic and social value ¶ 3:11 - 3:14 using fewer resources. 3:14 - 3:20 Frugal innovation is not about making do; it's about making things better. 3:21 - 3:26 Now I want to show you how, across emerging markets, 3:26 - 3:31 entrepreneurs and companies are adopting frugal innovation on a larger scale 3:31 - 3:36 to cost-effectively deliver healthcare and energy to billions of people 3:36 - 3:40 who may have little income but very high aspirations. 3:41 - 3:43 Let's first go to China, ¶ 3:43 - 3:47 where the country's largest I.T. service provider, Neusoft, 3:47 - 3:50 has developed a telemedicine solution 3:50 - 3:55 to help doctors in cities remotely treat old and poor patients 3:55 - 3:57 in Chinese villages. 3:57 - 4:01 This solution is based on simple-to-use medical devices 4:01 - 4:06 that less qualified health workers like nurses can use in rural clinics. 4:06 - 4:10 China desperately needs these frugal medical solutions 4:10 - 4:18 because by 2050 it will be home to over half a billion senior citizens. 4:18 - 4:21 Now let's go to Kenya, ¶ 4:21 - 4:27 a country where half the population uses M-Pesa, a mobile payment solution. 4:27 - 4:29 This is a great solution for the African continent 4:29 - 4:33 because 80 percent of Africans don't have a bank account, 4:33 - 4:38 but what is exciting is that M-Pesa is now becoming the source 4:38 - 4:43 of other disruptive business models in sectors like energy. 4:43 - 4:48 Take M-KOPA, the home solar solution that comes literally in a box 4:48 - 4:53 that has a solar rooftop panel, three LED lights, 4:53 - 4:57 a solar radio, and a cell phone charger. 4:57 - 5:03 The whole kit, though, costs 200 dollars, which is too expensive for most Kenyans, 5:03 - 5:09 and this is where mobile telephony can make the solution more affordable. 5:09 - 5:15 Today, you can buy this kit by making an initial deposit of just 35 dollars, 5:15 - 5:20 and then pay off the rest by making a daily micro-payment of 45 cents 5:20 - 5:23 using your mobile phone. 5:23 - 5:28 Once you've made 365 micro-payments, the system is unlocked, 5:28 - 5:34 and you own the product and you start receiving clean, free electricity. 5:34 - 5:36 This is an amazing solution for Kenya, 5:36 - 5:40 where 70 percent of people live off the grid. 5:41 - 5:44 This shows that with frugal innovation 5:44 - 5:49 what matters is that you take what is most abundant, mobile connectivity, 5:49 - 5:54 to deal with what is scarce, which is energy. 5:54 - 5:59 With frugal innovation, the global South is actually catching up ¶ 5:59 - 6:02 and in some cases even leap-frogging the North. 6:02 - 6:07 Instead of building expensive hospitals, China is using telemedicine 6:07 - 6:11 to cost-effectively treat millions of patients, 6:11 - 6:16 and Africa, instead of building banks and electricity grids, 6:16 - 6:21 is going straight to mobile payments and distributed clean energy. 6:21 - 6:28 Frugal innovation is diametrically opposed to the way we innovate in the North. ¶ 6:28 - 6:30 I live in Silicon Valley, 6:30 - 6:33 where we keep chasing the next big technology thing. 6:33 - 6:38 Think of the iPhone 5, 6, then 7, 8. 6:38 - 6:42 Companies in the West spend billions of dollars investing in R&D, 6:42 - 6:46 and use tons of natural resources to create ever more complex products, 6:46 - 6:50 to differentiate their brands from competition, 6:50 - 6:54 and they charge customers more money for new features. 6:54 - 7:00 So the conventional business model in the West is more for more. 7:01 - 7:07 But sadly, this more for more model is running out of gas, for three reasons: 7:07 - 7:11 First, a big portion of customers in the West 7:11 - 7:14 because of the diminishing purchasing power, 7:14 - 7:17 can no longer afford these expensive products. 7:17 - 7:22 Second, we are running out of natural water and oil. 7:22 - 7:26 In California, where I live, water scarcity is becoming a big problem. 7:26 - 7:28 And third, most importantly, 7:28 - 7:31 because of the growing income disparity 7:31 - 7:34 between the rich and the middle class in the West, 7:34 - 7:37 there is a big disconnect between existing products and services 7:37 - 7:39 and basic needs of customers. 7:39 - 7:41 Do you know that today, 7:41 - 7:46 there are over 70 million Americans today who are underbanked, 7:46 - 7:49 because existing banking services 7:49 - 7:54 are not designed to address their basic needs. 7:54 - 7:58 The prolonged economic crisis in the West is making people think ¶ 7:58 - 8:01 that they are about to lose the high standard of living 8:01 - 8:04 and face deprivation. 8:04 - 8:08 I believe that the only way we can sustain growth and prosperity in the West 8:08 - 8:12 is if we learn to do more with less. 8:12 - 8:15 The good news is, that's starting to happen. ¶ 8:15 - 8:18 Several Western companies are now adopting frugal innovation 8:18 - 8:23 to create affordable products for Western consumers. 8:23 - 8:25 Let me give you two examples. 8:25 - 8:27 When I first saw this building, ¶ 8:27 - 8:30 I told myself it's some kind of postmodern house. 8:30 - 8:35 Actually, it's a small manufacturing plant set up by Grameen Danone, 8:35 - 8:39 a joint venture between Grameen Bank of Muhammad Yunus 8:39 - 8:41 and the food multinational Danone 8:41 - 8:44 to make high-quality yogurt in Bangladesh. 8:44 - 8:48 This factory is 10 percent the size of existing Danone factories 8:48 - 8:51 and cost much less to build. 8:51 - 8:54 I guess you can call it a low-fat factory. 8:54 - 8:59 Now this factory, unlike Western factories that are highly automated, 8:59 - 9:05 relies a lot on manual processes in order to generate jobs for local communities. 9:05 - 9:08 Danone was so inspired by this model 9:08 - 9:12 that combines economic efficiency and social sustainability, 9:12 - 9:16 they are planning to roll it out in other parts of the world as well. 9:16 - 9:18 Now, when you see this example, ¶ 9:18 - 9:22 you might be thinking, "Well, frugal innovation is low tech." 9:22 - 9:24 Actually, no. 9:24 - 9:27 Frugal innovation is also about making high tech 9:27 - 9:30 more affordable and more accessible to more people. 9:30 - 9:32 Let me give you an example. 9:32 - 9:35 In China, the R&D engineers of Siemens Healthcare ¶ 9:35 - 9:40 have designed a C.T. scanner that is easy enough to be used 9:40 - 9:44 by less qualified health workers, like nurses and technicians. 9:44 - 9:48 This device can scan more patients on a daily basis, 9:48 - 9:50 and yet consumes less energy, 9:50 - 9:54 which is great for hospitals, but it's also great for patients 9:54 - 9:58 because it reduces the cost of treatment by 30 percent 9:58 - 10:02 and radiation dosage by up to 60 percent. 10:02 - 10:06 This solution was initially designed for the Chinese market, 10:06 - 10:10 but now it's selling like hotcakes in the U.S. and Europe, 10:10 - 10:15 where hospitals are pressured to deliver quality care at lower cost. 10:16 - 10:19 But the frugal innovation revolution ¶ 10:19 - 10:23 in the West is actually led by creative entrepreneurs 10:23 - 10:25 who are coming up with amazing solutions 10:25 - 10:28 to address basic needs in the U.S. and Europe. 10:28 - 10:31 Let me quickly give you three examples of startups 10:31 - 10:33 that personally inspire me. 10:33 - 10:37 The first one happens to be launched by my neighbor in Silicon Valley. 10:37 - 10:39 It's called gThrive. 10:39 - 10:42 They make these wireless sensors designed like plastic rulers 10:42 - 10:45 that farmers can stick in different parts of the field 10:45 - 10:49 and start collecting detailed information like soil conditions. 10:49 - 10:54 This dynamic data allows farmers to optimize use of water energy 10:54 - 10:58 while improving quality of the products and the yields, 10:58 - 11:03 which is a great solution for California, which faces major water shortage. 11:03 - 11:05 It pays for itself within one year. 11:05 - 11:09 Second example is Be-Bound, also in Silicon Valley, ¶ 11:09 - 11:12 that enables you to connect to the Internet 11:12 - 11:17 even in no-bandwidth areas where there's no wi-fi or 3G or 4G. 11:17 - 11:18 How do they do that? 11:18 - 11:25 They simply use SMS, a basic technology, but that happens to be the most reliable 11:25 - 11:27 and most widely available around the world. 11:27 - 11:30 Three billion people today with cell phones can't access the Internet. 11:30 - 11:35 This solution can connect them to the Internet in a frugal way. 11:35 - 11:39 And in France, there is a startup calle Compte Nickel, ¶ 11:39 - 11:41 2 99:59:59,999 --> 99:59:59,999 which is revolutionizing the banking sector. 11:41 - 11:45 It allows thousands of people to walk into a Mom and Pop store 11:45 - 11:49 and in just five minutes activate the service that gives them two products: 11:49 - 11:54 an international bank account number and an international debit card. 11:54 - 11:58 They charge a flat annual maintenance fee of just 20 Euros. 11:58 - 12:01 That means you can do all banking transactions -- 12:01 - 12:03 send and receive money, pay with your debit card -- 12:03 - 12:05 all with no additional charge. 12:05 - 12:09 This is what I call low-cost banking without the bank. 12:09 - 12:14 Amazingly, 75 percent of the customers using this service 12:14 - 12:18 are the middle-class French who can't afford high banking fees. 12:18 - 12:23 Now, I talked about frugal innovation, initially pioneered in the South, ¶ 12:23 - 12:25 now being adopted in the North. 12:25 - 12:27 Ultimately, we would like to see 12:27 - 12:30 developed countries and developing countries 12:30 - 12:33 come together and co-create frugal solutions 12:33 - 12:35 that benefit the entire humanity. 12:35 - 12:38 The exciting news is that's starting to happen. 12:38 - 12:41 Let's go to Nairobi to find that out. 12:41 - 12:44 Nairobi has horrendous traffic jams. ¶ 12:44 - 12:47 When I first saw them, I thought, "Holy cow." 12:47 - 12:52 Literally, because you have to dodge cows as well when you drive in Nairobi. 12:52 - 12:54 To ease the situation, 12:54 - 13:01 the engineers at the IBM lab in Kenya are piloting a solution called Megaffic, 13:01 - 13:05 which initially was designed by the Japanese engineers. 13:05 - 13:10 Unlike in the West, Megaffic doesn't rely on roadside sensors, 13:10 - 13:13 which are very expensive to install in Nairobi. 13:13 - 13:16 Instead they process images, traffic data, 13:16 - 13:22 collected from a small number of low-resolution webcams in Nairobi streets, 13:22 - 13:26 and then they use analytic software to predict congestion points, 13:26 - 13:30 and they can SMS drivers alternate routes to take. 13:30 - 13:34 Granted, Megaffic is not as sexy as self-driving cars, 13:34 - 13:39 but it promises to take Nairobi drivers from point A to point B 13:39 - 13:43 at least 20 percent faster. 13:43 - 13:49 And earlier this year, UCLA Health launched its Global Lab for Innovation, 13:49 - 13:54 which seeks to identify frugal healthcare solutions anywhere in the world 13:54 - 13:59 that will be at least 20 percent cheaper than existing solutions in the U.S. 13:59 - 14:02 and yet more effective. 14:02 - 14:06 It also tries to bring together innovators from North and South 14:06 - 14:11 to cocreate affordable healthcare solutions for all of humanity. 14:12 - 14:16 I gave tons of examples of frugal innovators from around the world, ¶ 14:16 - 14:20 but the question is, how do you go about adopting frugal innovation? 14:20 - 14:24 Well, I gleaned out three principles from frugal innovators around the world 14:24 - 14:26 that I want to share with you 14:26 - 14:28 that you can apply in your own organization 14:28 - 14:31 to do more with less. 14:31 - 14:35 The first principle is: Keep it simple. ¶ 14:35 - 14:38 Don't create solutions to impress customers. 14:38 - 14:41 Make them easy enough to use and widely accessible, 14:41 - 14:44 like the C.T. scanner we saw in China. 14:44 - 14:48 Second principle: Do not reinvent the wheel. ¶ 14:48 - 14:52 Try to leverage existing resources and assets that are widely available, 14:52 - 14:56 like using mobile telephony to offer clean energy 14:56 - 15:00 or Mom and Pop stores to offer banking services. 15:00 - 15:04 Third principle is: Think and act horizontally. ¶ 15:04 - 15:08 Companies tend to scale up vertically 15:08 - 15:11 by centralizing operations in big factories and warehouses, 15:11 - 15:15 but if you want to be agile and deal with immense customer diversity, 15:15 - 15:20 you need to scale out horizontally using a distributed supply chain 15:20 - 15:23 with smaller manufacturing and distribution units, 15:23 - 15:27 like Grameen Bank has shown. 15:27 - 15:32 The South pioneered frugal innovation out of sheer necessity. ¶ 15:32 - 15:37 The North is now learning to do more and better with less 15:37 - 15:40 as it faces resource constraints. 15:40 - 15:45 As an Indian-born French national who lives in the United States, 15:45 - 15:52 my hope is that we transcend this artificial North-South divide 15:52 - 15:54 so that we can harness the collective ingenuity 15:54 - 15:56 of innovators from around the world 15:56 - 15:59 to cocreate frugal solutions 15:59 - 16:03 that will improve the quality of life of everyone in the world, 16:03 - 16:06 while preserving our precious planet. 16:06 - 16:08 Thank you very much. ¶ 16:08 - 16:12 (Applause)