0:00:00.000,0:00:04.953 Glamour Dolls failed to comply with[br]those obligations when it engaged in a 0:00:04.953,0:00:11.983 failed online advertising campaign on[br]Kickstarter, using LFI, Lisa Frank's brand 0:00:11.983,0:00:19.633 without LFI's approval and then refused to[br]pay royalties due when LFI properly 0:00:19.633,0:00:25.249 terminated the party's contracts as a[br]result of Glamour Dolls' misconduct. 0:00:25.249,0:00:30.428 Wait a minute. She didn't know about the[br]Kickstarter? Hello my friend, I will 0:00:30.428,0:00:35.334 honestly tell you that until late last[br]night, I did not think that I was filming 0:00:35.334,0:00:39.453 a video about Lisa Frank and Glamour[br]Dolls today. I actually had a full video 0:00:39.453,0:00:45.318 planned about preservative-free cosmetics[br]and how freaking ridiculous and dangerous 0:00:45.318,0:00:50.193 preservative-free cosmetics are. But then[br]I got a very interesting comment from a 0:00:50.193,0:00:55.306 person named "Fake Goth Girl." Okay. I get[br]a link. The link is to a court document 0:00:55.306,0:01:02.664 that I had not previously had access to.[br]This document is Lisa Frank's point of 0:01:02.664,0:01:07.464 view. It is her counter suit. This is Lisa[br]Frank saying "Glamour Dolls is the bad 0:01:07.464,0:01:12.309 guy, not me. I didn't do anything wrong -[br]they're the ones that did something 0:01:12.309,0:01:17.763 wrong." So in today's video, I want to go[br]over Lisa's side of things - what she says 0:01:17.763,0:01:22.622 in the court documents is the reason why[br]she pulled out of her contract with 0:01:22.622,0:01:28.807 Glamour Dolls that left backers of the[br]Kickstarter out all of their money - over 0:01:28.807,0:01:36.793 $400,000 of their money, including my[br]money. My $75? Gone. If you have no idea 0:01:36.793,0:01:41.555 what I'm talking about, that's because[br]this is Part 2. I strongly strongly 0:01:41.555,0:01:46.848 suggest you please watch Part 1 of this.[br]It will be linked below. It will be up in 0:01:46.848,0:01:50.938 a card. It is the background for this[br]video - this video might not make sense 0:01:50.938,0:01:54.338 if you don't watch that one first. If you[br]don't feel like you have time for an hour 0:01:54.338,0:01:58.338 and a half long video, what you can do is[br]you can scrub through the timestamps, kind 0:01:58.338,0:02:04.589 of get the idea of what it is. You can[br]also play it on 1.5 speed if you want to. 0:02:04.589,0:02:08.470 And I will tell you that the average[br]amount of watch time on that video for a 0:02:08.470,0:02:13.520 single view is about 40 minutes. That has[br]literally never happened on my channel. 0:02:13.520,0:02:17.887 This is a story that I think you want to[br]hear and and that I think that you are 0:02:17.887,0:02:23.898 going to be engaged in if you choose to.[br]That being said, we are starting at Part 0:02:23.898,0:02:27.898 2. I'm assuming at this point that you[br]have seen that video and that you have 0:02:27.898,0:02:31.898 that background knowledge. And also[br]side note, I mentioned this at the end of, 0:02:31.898,0:02:38.022 the video, but there's probably about 40[br]comments mentioning Bailey Sarian's video 0:02:38.022,0:02:43.651 on Lisa Frank, based on the Jezebel[br]article that we talked about in the first 0:02:43.651,0:02:48.140 part of this. Yes, I am fully aware of[br]Bailey's video. I have met Bailey. I have 0:02:48.140,0:02:53.735 collaborated with Bailey. Bailey did a[br]fantastic job on that video. That video is 0:02:53.735,0:02:59.370 more about Lisa Frank as a person, so if[br]you want even more context for the story, 0:02:59.370,0:03:03.588 I highly recommend you go watch Bailey's[br]video as well. What we're gonna do with 0:03:03.588,0:03:09.165 this part is I'm actually gonna put Lisa[br]Frank's lawsuit on the side of me so if 0:03:09.165,0:03:14.990 you are fluent in Legalese, you can follow[br]along and see the match up of what I'm 0:03:14.990,0:03:19.745 saying. Surprisingly, a lot of is is[br]pretty clear cut and there isn't a ton of 0:03:19.745,0:03:23.794 lawyer language in this that was difficult[br]to understand. So if you would like to 0:03:23.794,0:03:28.283 read along, it is going to be next to me[br]over here. Here we go. So this is what 0:03:28.283,0:03:33.852 Lisa says. This is her side of things.[br]This is all about the deal in 2016, the 0:03:33.852,0:03:38.677 original deal that she had. Lisa says they[br]struck the deal in June of 2016 that would 0:03:38.677,0:03:43.652 end on December 31st of 2017 - that[br]matches up with Glamour Dolls' side, so 0:03:43.652,0:03:48.780 I'm assuming there's legal contracts, so[br]there's evidence of this. So Glamour Dolls 0:03:48.780,0:03:54.669 in that original contract, agreed to pay[br]Lisa Frank 15% royalty on the net sales 0:03:54.669,0:03:59.877 of the products made under the deal, with[br]a minimum payment of $100,000 for the 0:03:59.877,0:04:05.863 duration of the agreement, including a[br]$25,000 advance. Glamour Dolls promised to 0:04:05.863,0:04:10.593 do their best, to make, sell, promote, and[br]market the products to get as many sales 0:04:10.593,0:04:15.450 as possible, always focusing on high[br]quality. Now this part is very very 0:04:15.450,0:04:20.843 important because this is really the root[br]of why everything went wrong. They had to 0:04:20.843,0:04:26.337 get Lisa Frank's approval on literally[br]everything, from the design concepts to 0:04:26.337,0:04:31.522 the artwork, to the molds for production,[br]to the final product samples before going 0:04:31.522,0:04:36.992 into production. Lisa Frank had the right[br]to approve or reject the elements and 0:04:36.992,0:04:42.931 Glamour Dolls had to follow Lisa Frank's[br]directions on quality standards. Now 0:04:42.931,0:04:48.001 listen to this because this is part of the[br]reason why things were taking so long. So, 0:04:48.002,0:04:53.022 for designs, Glamour Dolls had to wait up[br]to 10 business days - that's about two 0:04:53.022,0:04:58.255 weeks or so - for Lisa Frank to approve[br]or reject anything that they submitted to 0:04:58.255,0:05:02.861 her. If Lisa didn't respond in time,[br]Glamour Dolls was allowed to ask after 0:05:02.861,0:05:07.989 those 10 business days, "Hey, what's going[br]on? I need a full description of why you 0:05:07.989,0:05:12.304 reject this or I need an approval." But[br]this is the kicker! Because even after 0:05:12.304,0:05:16.581 approval, and remember, this is according[br]to Lisa herself, Lisa could stop the 0:05:16.581,0:05:20.672 production and distribution of the[br]products if they didn't meet her quality 0:05:20.672,0:05:24.092 standards. That's a subjective thing -[br]that is not something that can be 0:05:24.092,0:05:27.800 measured. Lisa can just for any reason,[br]just say "This doesn't meet my quality 0:05:27.800,0:05:31.911 standards" and stop production at any[br]point. And it wasn't just for production 0:05:31.911,0:05:36.937 of product. It also had to do with[br]advertising, packaging, display methods, 0:05:36.937,0:05:43.219 press releases - anything using Lisa Frank[br]artwork - Glamour Dolls had to run this by 0:05:43.219,0:05:47.984 Lisa. They had to wait for those 10[br]business days and then if she didn't 0:05:47.984,0:05:52.712 respond in 10 business days, then they had[br]to poke her about it and be like "Dude, 0:05:52.712,0:05:56.672 what's going on?" They had to keep poking[br]her if she didn't respond after those 10 0:05:56.672,0:06:01.660 business days. So remember this original[br]contract that I personally believe was to 0:06:01.660,0:06:07.685 create the blush, the highlighter, and the[br]two brushes - that contract was ending 0:06:07.685,0:06:12.313 in December. But remember the Kickstarter[br]had started in February. We're now in 0:06:12.313,0:06:18.297 December. February - they promised backers[br]10 additional products beyond these four 0:06:18.297,0:06:22.615 that had already been funded. Lisa's[br]contract is about to end, so they need to 0:06:22.615,0:06:28.366 start a new contract. This is what Lisa[br]says was in the new contract: same 15% 0:06:28.366,0:06:35.043 royalty on the net sales of the products[br]plus 20% royalty on sales made directly to 0:06:35.043,0:06:39.995 retail customers. So this would be if[br]people bought it off of Ipsy's marketplace 0:06:39.995,0:06:43.995 or if people bought it from Hot Topic,[br]or at one point they were talking to 0:06:43.995,0:06:49.224 Walmart - any of those, Lisa would get a[br]20% royalty off of. Beyond that, in the 0:06:49.224,0:06:55.889 first contract, Lisa asked for at least[br]$100,000 for her fees. In the new 0:06:55.889,0:07:02.015 contract, Lisa upped that to $500,000.[br]That included an up front payment of 0:07:02.015,0:07:08.100 $125,000 that needed to be paid when the[br]contract was signed. Three more payments 0:07:08.100,0:07:13.909 would be paid throughout the year to total[br]that $500,000. The rules for making the 0:07:13.909,0:07:18.080 products were pretty much the same as the[br]first contract. All of the levels of "you 0:07:18.080,0:07:21.990 need to send it to Lisa and she needs to[br]approve it" and then the 10 business days 0:07:21.990,0:07:25.750 - all of that was pretty much the same.[br]The only thing that changed, which we'll 0:07:25.750,0:07:31.088 find out more about in just a minute, is[br]that they did not have to get pre-shipment 0:07:31.088,0:07:34.917 approval. So Lisa has already approved[br]the final draft of the product, they have 0:07:34.917,0:07:38.917 put that into production, they now have[br]the products - they've got thousands and 0:07:38.917,0:07:42.962 thousands and thousands of these products [br]- they don't have to send those products 0:07:42.962,0:07:47.372 to Lisa for approval anymore. But there [br]is a clause - because of course there is - 0:07:47.372,0:07:51.773 if there were any production problems, if[br]after all of these things were sent out 0:07:51.773,0:07:55.583 Lisa decided that there was a [br]production problem, there was something 0:07:55.583,0:08:00.882 she didn't like, Glamour Dolls would have [br]to pay damages for that. What would those 0:08:00.882,0:08:05.640 damages be? I have no idea, it's not in[br]here. Another thing that's very important 0:08:05.640,0:08:10.588 in Lisa's side of the story is that they[br]said that Lisa could end the deal 0:08:10.588,0:08:14.739 immediately if Glamour Dolls broke certain[br]rules, like not following the approval 0:08:14.739,0:08:19.771 process or having production issues 3[br]times. If Lisa decided that she was 0:08:19.771,0:08:24.425 going to terminate the agreement, Glamour[br]Dolls had to not only stop making 0:08:24.425,0:08:28.325 products, they also they had to stop [br]selling their existing products. Then they 0:08:28.325,0:08:32.968 had to turn over the rights to the [br]artwork. Anything that Lisa had created 0:08:32.968,0:08:38.276 for Glamour Dolls would now be owned by [br]Lisa. And you might be seeing where this 0:08:38.276,0:08:44.093 might be going - maybe if you watched Part[br]1. Because she did that. That happened. 0:08:44.093,0:08:49.826 In context, you have to remember that this[br]is 3 months past the date that Glamour 0:08:49.826,0:08:55.280 Dolls had promised products would be done[br]and shipped to backers. So they are deep 0:08:55.280,0:09:00.691 deep in it now. They are sending out that[br]digital Christmas card, where people can 0:09:00.691,0:09:04.691 send it to their families, saying "Hey,[br]you know, you might be getting some Lisa 0:09:04.691,0:09:09.522 Frank products that I bought for you at[br]some point. This is what's coming." That's 0:09:09.522,0:09:13.954 where we're at. A lot of the backers are[br]already irritated by this point. From 0:09:13.954,0:09:17.954 Lisa's side, she says in her court[br]documents that LFI, or Lisa Frank 0:09:17.954,0:09:22.328 Incorporated, fully performed its[br]obligations under the license agreements - 0:09:22.328,0:09:26.707 I do believe Glamour Dolls would argue[br]against that. They say specifically 0:09:26.707,0:09:30.977 Glamour Dolls repeatedly failed to meet[br]their responsibilities under the 0:09:30.977,0:09:36.270 agreements they had with Lisa Frank. This [br]is how Lisa says Glamour Dolls messed up. 0:09:36.270,0:09:40.636 And remember, she's going to have to prove[br]this for her counter suit. This is what 0:09:40.636,0:09:45.067 she says - she says they didn't put in[br]enough effort to produce, distribute, 0:09:45.067,0:09:49.242 promote, and sell the products that they[br]were supposed to. She says that they 0:09:49.242,0:09:53.242 didn't aim to sell as many high quality[br]products as they could, that they had 0:09:53.242,0:09:57.763 signed off in their contract. She says [br]that they use Lisa Frank artwork in ads 0:09:57.763,0:10:02.113 and packaging without getting approval[br]first, which was against their rules of 0:10:02.113,0:10:06.123 the contract. She says Glamour Dolls was[br]late in making and delivering the 0:10:06.123,0:10:10.956 products, which they were. She says that [br]Glamour Dolls didn't follow the agreed 0:10:10.956,0:10:15.058 upon process for getting products [br]inspected and approved, that they didn't 0:10:15.058,0:10:19.058 pay the royalties and the minimum amounts[br]that they were supposed to, and that they 0:10:19.058,0:10:23.834 used the Kickstarter to sell products[br]without getting the okay from Lisa Frank 0:10:23.834,0:10:29.372 Incorporated, which was of course not[br]allowed. Finally, they say that Glamour 0:10:29.372,0:10:33.806 Dolls promised products to backers and[br]then never shipped them out, which is 0:10:33.806,0:10:38.875 true. But the question is: why didn't they[br]ship them out? What was stopping them 0:10:38.875,0:10:43.501 from doing it? Was it a fault of Glamour[br]Dolls or was it a fault of Lisa? We're 0:10:43.501,0:10:47.261 still in Lisa's perspective, so let's[br]follow that. Lisa says that even through 0:10:47.261,0:10:51.121 all of the things that I just listed - the[br]things that are in Lisa's filing - she 0:10:51.121,0:10:54.771 continued to try to work with Glamour[br]Dolls to make things work. She says she 0:10:54.771,0:11:00.325 did this only because she felt like, if[br]she didn't continue with Glamour Dolls and 0:11:00.325,0:11:04.676 see this through and get the backers what[br]they ordered, that it would damage Lisa 0:11:04.676,0:11:09.529 Frank. It would damage her and her brand.[br]It wasn't about making sure that people 0:11:09.529,0:11:13.319 got what they paid for, it was about the[br]damage it would cause to her reputation 0:11:13.319,0:11:17.189 and her brand's reputation. She says in[br]her statement that, you know, that Glamour 0:11:17.189,0:11:20.849 Dolls had made all these promises and[br]they failed to go through on them, that 0:11:20.849,0:11:24.569 they even said that they were shipping[br]things to people that they never shipped 0:11:24.569,0:11:28.199 to them, which I don't know if it's[br]actually true. Because from what I've 0:11:28.199,0:11:33.146 seen, anybody that was supposed to get[br]the eyeshadow and the bronzer and the 0:11:33.146,0:11:37.865 postcard did get those things. There is[br]some question, at least in the comments 0:11:37.865,0:11:42.014 underneath my last video of whether people[br]who ordered the brush separately, whether 0:11:42.014,0:11:46.014 they actually got their brush. So maybe[br]that's what Lisa is talking about. Lisa 0:11:46.014,0:11:50.675 says that Glamour Dolls ignored rules[br]that they had to follow to get Lisa's 0:11:50.675,0:11:56.099 approval before making anything. She says[br]that they attempted to make or change 0:11:56.099,0:12:01.372 products without talking to her first.[br]And also that they didn't give her the 0:12:01.372,0:12:06.449 samples required that she needed to[br]review. The perspective here is that 0:12:06.449,0:12:11.938 because of those failures, people started[br]blaming Lisa Frank and not Glamour Dolls, 0:12:11.938,0:12:15.818 where she's saying it wasn't her fault,[br]it was Glamour Dolls' fault. She said that 0:12:15.818,0:12:19.748 people began to think that Lisa Frank was[br]scamming them, leaving negative comments 0:12:19.748,0:12:25.528 and complaints online that damaged LFI's[br]reputation. It was only because Glamour 0:12:25.528,0:12:30.719 Dolls broke their side of the contract[br]so many times that she ended the contract 0:12:30.719,0:12:35.972 formally in July of 2018, which is what[br]Glamour Dolls had said, that she abruptly 0:12:35.972,0:12:40.459 just ended the contract. What Glamour[br]Dolls had said was before she ended the 0:12:40.459,0:12:47.508 contract, she required them to pay that[br]final $125,000 to her and then once she 0:12:47.508,0:12:51.670 got the money, she terminated the contract[br]and that they didn't know she was going to 0:12:51.670,0:12:56.543 do that when she took the money.[br]Supposedly, LFI reminded Glamour Dolls 0:12:56.543,0:13:01.321 that they needed to do the things that[br]were in the contract, that if she ended 0:13:01.321,0:13:05.686 it, that they needed to do - things like[br]returning all the artwork and paying any 0:13:05.686,0:13:10.721 royalties owed. However, she says Glamour[br]Dolls didn't pay what they owed or follow 0:13:10.721,0:13:15.360 through on other responsibilities after[br]the termination, leading to more problems 0:13:15.360,0:13:20.203 and losses for LFI. So at the final part[br]of the complaint, Lisa says "This is what 0:13:20.203,0:13:24.306 I want the court to give me." She says she[br]wants to be paid damages, which means all 0:13:24.306,0:13:27.956 of the money that they should have[br]received under the agreements with Glamour 0:13:27.956,0:13:33.637 Dolls - the exact amount of how much she[br]should be paid would be decided at trial. 0:13:33.637,0:13:37.547 Then she wants to be paid back for all of[br]the costs and all of the expenses and the 0:13:37.547,0:13:43.927 lawyer's fees as allowed by law. She also[br]wants to receive interest on any money 0:13:43.927,0:13:50.074 awarded to them, both before and after the[br]court's decision at 18% per year and it 0:13:50.074,0:13:55.953 looks like, you know, this happened in[br]2018, it's now 2024, so that's a lot of 0:13:55.953,0:13:59.860 freakin' interest. I'm not going to do the[br]math in my brain right now because it's 0:13:59.860,0:14:03.923 physically and mentally impossible for me[br]but that's a lot of money. And finally, 0:14:03.923,0:14:07.453 she's like "And if the court wants to[br]give me something else, if you think 0:14:07.453,0:14:11.283 there's something else that's fair, feel[br]free. You can give me that too." So that 0:14:11.283,0:14:16.001 is Lisa's filing. I have lots of thoughts[br]my friend. Do you have thoughts? Because 0:14:16.001,0:14:19.619 if you have thoughts, put 'em in the[br]comment section because I'm wondering if 0:14:19.619,0:14:23.501 we have the exact same thoughts. That's[br]what the collective brain is all about, is 0:14:23.501,0:14:27.591 us bouncing ideas off of each other and in[br]a recorded video, it's a little harder. So 0:14:27.591,0:14:31.371 if you have thoughts, definitely leave[br]them in the comments. I'm gonna tell you 0:14:31.371,0:14:36.809 mine. Okay, so I have questions. [laughs][br]I have 3 major questions. The first one is 0:14:36.809,0:14:42.985 "What was the timeline for approving the[br]Kickstarter?" Because eventually, Lisa was 0:14:42.985,0:14:46.985 participating in the Kickstarter, at least[br]it looks like she was participating in the 0:14:46.985,0:14:52.680 Kickstarter. So I am curious what Glamour[br]Dolls' side of this is, in that do they 0:14:52.680,0:14:56.920 say that they did the Kickstarter without[br]talking to Lisa? Because I noticed 0:14:56.920,0:15:03.155 something that was in their paperwork that[br]they filed. They label Kickstarter as a 0:15:03.155,0:15:08.224 business that they were trying to get to[br]work with, right? So it's listed in with 0:15:08.224,0:15:14.247 Ipsy and Hot Topic; they also list[br]Kickstarter. So it was seen by them - it 0:15:14.247,0:15:19.931 looks like - as just another way to sell[br]products and I don't know if that was in 0:15:19.931,0:15:25.560 the contract, that they had to clear what[br]retailers they were gonna work with with 0:15:25.560,0:15:29.608 Lisa. Where I think that Lisa may have[br]them on this is that they had to use Lisa 0:15:29.608,0:15:36.921 Frank artwork and they had to promote this[br]using Lisa Frank branded stuff for the 0:15:36.921,0:15:41.464 Kickstarter before it even started.[br]Remember Candy's video. I wish I could 0:15:41.464,0:15:45.304 show you the video - it is killing me that[br]this video is private and I can't show 0:15:45.304,0:15:50.970 you the full video. But Candy clearly[br]uses Lisa Frank artwork in the video to 0:15:50.970,0:15:55.317 promote this Kickstarter. If Lisa didn't[br]know about the Kickstarter, then she 0:15:55.317,0:15:59.548 didn't approve the artwork to be used in[br]Candy's video or any other promotional 0:15:59.548,0:16:04.473 things that they did for the Kickstarter.[br]So then Lisa would have them on that. 0:16:04.473,0:16:08.203 That's what I'm thinking most likely[br]happened - I mean of course it's possible 0:16:08.203,0:16:12.473 that Glamour Dolls did talk to Lisa and[br]tell her about the Kickstarter beforehand 0:16:12.473,0:16:16.333 and did get all of the artwork approved[br]and all of that, but it sounds like Lisa 0:16:16.333,0:16:20.253 is saying "No, that didn't happen." So[br]my next question associated with that - 0:16:20.253,0:16:25.386 that's kind of a sub question to question[br]number 1 - is "When did Lisa find out 0:16:25.386,0:16:30.514 about the 10 products that they promised[br]to the Kickstarter backers? When did she 0:16:30.514,0:16:34.691 agree to that?" Because it seems like that[br]first contract from 2016 was really for 0:16:34.691,0:16:39.101 those 4 products that they actually did[br]produce and put out there - the blush 0:16:39.101,0:16:43.975 brush, the crease brush, the bronzer, and[br]the eyeshadows. Single eyeshadows, not 0:16:43.975,0:16:48.123 eyeshadow palettes, the single eyeshadows.[br]The ones that were sold at Hot Topic. It 0:16:48.123,0:16:53.612 is very very likely that Lisa was on board[br]with the Kickstarter about a month after 0:16:53.612,0:16:59.264 the Kickstarter started because in March,[br]they show posts that are specifically from 0:16:59.264,0:17:05.496 Lisa, participating in encouraging people[br]to enter these contests, to perform these 0:17:05.496,0:17:10.818 tasks, to show their nail looks and things[br]like that. Lisa is posting there. So if 0:17:10.818,0:17:14.857 this is really Lisa posting - which it[br]doesn't really make any sense to me that 0:17:14.857,0:17:19.309 it wouldn't be Lisa because Glamour Dolls[br]wouldn't be able to, like, hide that from 0:17:19.309,0:17:22.929 Lisa - they would have to explain that[br]so it doesn't really make sense to me 0:17:22.929,0:17:27.309 that that wasn't actually Lisa posting.[br]But she was clearly participating and 0:17:27.309,0:17:31.938 on board in March. Another clue that Lisa[br]was involved in the Kickstarter from the 0:17:31.938,0:17:36.433 launch of the Kickstarter was that just[br]a few days after the launch, Glamour 0:17:36.433,0:17:40.770 Dolls posted that Lisa was going to go[br]into her vault and the first 1,000 backers 0:17:40.770,0:17:45.988 were going to get a very special gift[br]from Lisa in their box when they got their 0:17:45.988,0:17:50.558 stuff. They would get a second - what they[br]called a treat - if they hit 2,000 backers 0:17:50.558,0:17:55.539 and that Lisa had something really special[br]planned if they made it to 10,000 backers. 0:17:55.539,0:18:01.460 So I'm very curious to see if this piece[br]comes out in court. My second question is 0:18:01.460,0:18:08.801 "Why the hell did Glamour Dolls sign this[br]terrible ass contract?" This is the most 0:18:08.801,0:18:14.955 bull**** contract I think I have ever[br]read. It is absolutely nuts. The part that 0:18:14.955,0:18:19.917 is the most unbelievable for me is that[br]Glamour Dolls signed this is the whole 0:18:19.917,0:18:25.418 approval process. It is absolutely[br]ridiculous. Both sides agree that this was 0:18:25.418,0:18:29.418 the process. So they have an idea, right?[br]They start with the idea. Let's use the 0:18:29.418,0:18:33.418 Trapper Keeper palettes as an example.[br]So they have an idea that they want to 0:18:33.418,0:18:37.418 create a palette that looks like a Trapper[br]Keeper. So they get this plain white 0:18:37.418,0:18:42.527 Trapper Keeper palette made by the[br]factory. Glamour Dolls then takes this 0:18:42.527,0:18:47.145 white packaging, this plain plastic[br]packaging that's the mock-up, send it to 0:18:47.145,0:18:51.145 Lisa, wait 10 business days. If she[br]doesn't answer, they have to poke her and 0:18:51.145,0:18:55.264 get her to give feedback. If she doesn't[br]approve of it, Glamour Dolls then takes 0:18:55.264,0:18:59.320 her ideas, whatever she wants changed, and[br]lets the manufacturing facility know. Then 0:18:59.320,0:19:04.332 they get another mock-up. Then they send[br]that to Lisa. They wait 10 days, they wait 0:19:04.332,0:19:09.752 for the feedback. All of that happens all[br]over again until Lisa's happy. I didn't 0:19:09.752,0:19:14.872 see anything on either said that said Lisa[br]had a limit to how many changes she could 0:19:14.872,0:19:21.085 make. So let's assume she's now approved[br]the mold. Now they have to wait for Lisa 0:19:21.085,0:19:25.268 to make the artwork. Once the artwork[br]comes in, again, they send it over to the 0:19:25.268,0:19:29.723 manufacturer. The manufacturer puts it on[br]the product. Then Glamour Dolls has to 0:19:29.723,0:19:34.916 have two samples of it that they then send[br]over to Lisa and wait those 10 business 0:19:34.916,0:19:39.093 days again. If she doesn't respond, then[br]they poke her - same process all over 0:19:39.093,0:19:44.583 again, where she can either reject it or[br]accept it. Do you see how this is so 0:19:44.583,0:19:50.011 freaking ridiculous? Because it's not even[br]over then! Even after Lisa has approved 0:19:50.011,0:19:54.754 the final designed product, when they[br]manufacture it - let's say they make 0:19:54.754,0:19:59.630 10,000 of them, because this did happen -[br]they make 10,000 of them, they have to 0:19:59.630,0:20:04.747 send 2 of the 10,000 to Lisa for final[br]approval before they can ship those out 0:20:04.747,0:20:08.747 to customers. And I will tell you my[br]friend, this actually happened - 0:20:08.747,0:20:13.719 according to Glamour Dolls - with the[br]vegan leather makeup bag. This is the 0:20:13.719,0:20:17.489 draft picture of the vegan leather makeup[br]bag that was not designed, that people 0:20:17.489,0:20:22.574 were really excited about. This is the[br]final design that was supposedly "The 0:20:22.574,0:20:27.198 One," the makeup bag. Well it turns out, [br]according to Glamour Dolls, Lisa didn't 0:20:27.198,0:20:31.297 like this and after they had printed [br]10,000 of these, Lisa said she didn't 0:20:31.297,0:20:35.451 want it to be vegan leather anymore; she[br]wanted it to be glitter plastic. And 0:20:35.451,0:20:40.669 because of the sh**** ass contract that [br]they signed, they couldn't sell those 0:20:40.669,0:20:46.308 10,000 bags that they had already made [br]because she had approved the sample. They 0:20:46.308,0:20:52.344 had to start all over again with a glitter[br]bag design. I mean how f***ing ridiculous 0:20:52.344,0:20:56.388 is this? The fact that Glamour Dolls [br]signed this contract, did they not have 0:20:56.388,0:21:03.058 a lawyer read it? Like what happened? How[br]did this get through? From the very jump, 0:21:03.058,0:21:06.838 this should have just never happened and [br]I'm sure Glamour Dolls in hindsight is 0:21:06.838,0:21:13.615 thinking the exact same thing. And my[br]third question is "Why would they start a 0:21:13.615,0:21:20.422 Kickstarter in February, knowing that[br]Lisa's contract was ending in December?" 0:21:20.422,0:21:25.036 Because that's where they really got[br]screwed. This is what I'm thinking: I'm 0:21:25.036,0:21:30.356 thinking Lisa designed all of the products[br]and got everything going for those first 0:21:30.356,0:21:35.952 four products before the Kickstarter[br]even started. And that was why Glamour 0:21:35.952,0:21:39.682 Dolls wanted to do more work with her.[br]They were like "Yes, this was so smooth, 0:21:39.682,0:21:43.582 this was so easy. Let's keep this going a[br]little longer. We have until December, 0:21:43.582,0:21:47.532 it's only February. We have all this time.[br]We pushed out those four products pretty 0:21:47.532,0:21:51.312 quickly as far as getting through this[br]process, so let's do 10 more! We've got 0:21:51.312,0:21:55.642 this." Glamour Dolls said publicly that[br]they didn't start having problems with 0:21:55.642,0:21:59.952 Lisa slowing down the process until June[br]of 2017. So that was after the Kickstarter 0:21:59.952,0:22:03.672 had already started, but before the[br]estimated ship date that they told the 0:22:03.672,0:22:07.652 backers of September. And it makes sense[br]because if they started signing the 0:22:07.652,0:22:12.789 contract in June of 2016, by February,[br]they had made and designed 4 products. 0:22:12.789,0:22:16.599 Assuming that Lisa was done with all of[br]the designs and all of the things and all 0:22:16.599,0:22:20.119 of the approvals by the time that the[br]Kickstarter started so that's about 8 0:22:20.119,0:22:23.789 months. So they're thinking "Well yeah[br]this was so easy, we should be able to 0:22:23.789,0:22:27.579 push out more products by December, by[br]the time Lisa's contract ends." So now I 0:22:27.579,0:22:32.604 shall present to you the worst case[br]scenario of Lisa's a raging b****. 0:22:32.604,0:22:36.314 [laughter] That's where we're gonna go[br]with this. This is worst case scenario 0:22:36.314,0:22:40.645 what happened, in that Lisa knew her[br]contract was ending in December, she knew 0:22:40.645,0:22:45.510 that she could slow down this process in[br]order to get a new contract in December 0:22:45.510,0:22:49.310 and price gauge the hell out of Glamour[br]Dolls. She knew that they had already 0:22:49.310,0:22:54.196 promised all of these products to the[br]backers. She knew that they probably 0:22:54.196,0:22:59.320 given her $125,000 of the backers' money.[br]She knew that Glamour Dolls was already 0:22:59.320,0:23:03.829 using the backer money in order to get[br]these samples and ship them to her. The 0:23:03.829,0:23:07.649 $370,000 that the backers had paid,[br]probably a lot of it was already spent 0:23:07.649,0:23:11.829 because that's why they started wanting -[br]needing more money. They started selling 0:23:11.829,0:23:16.352 the products on BackerKit, they started[br]selling the crease brush on their website, 0:23:16.352,0:23:21.089 they really started courting Hot Topic to[br]try to sell products over there because 0:23:21.089,0:23:26.612 Lisa was taking all of the Kickstarter[br]backers' money for herself and they were 0:23:26.612,0:23:30.542 using it for the manufacturing of these[br]products and they knew it wasn't enough to 0:23:30.542,0:23:34.292 see this whole project through because[br]remember they've got 10 products they're 0:23:34.292,0:23:38.798 trying to make by December. So time[br]passes, Lisa drags this out, drags this 0:23:38.798,0:23:43.406 out, and then drops the bomb on Glamour[br]Dolls: "If you want this to continue, 0:23:43.406,0:23:47.406 after all this money that you spent,[br]you're gonna have to pay me $500,000, not 0:23:47.406,0:23:51.406 $100,000 anymore. It's $500,000 and you[br]know when you sell to Hot Topic? You're 0:23:51.406,0:23:55.793 not gonna give me 15%, you're gonna give[br]me 20%." But at that point, they were so 0:23:55.793,0:23:59.649 far deep in it that they couldn't get out[br]of it. They absolutely couldn't get out 0:23:59.649,0:24:03.579 of it. Another place that they probably[br]spent the backers' money was on Wengie 0:24:03.579,0:24:08.784 because remember the call that Peter did[br]with the backers? He mentions very 0:24:08.784,0:24:11.244 briefly paying for a video. I'll play that[br]for you. 0:24:11.244,0:24:15.244 (Peter): We actually didn't make a profit[br]off of this Kickstarter campaign. I know 0:24:15.244,0:24:19.524 that's, um, it's a hard thing for people[br]to, um, to kind of believe with the size 0:24:19.524,0:24:23.774 of it. But, um, we have to manufacture all[br]those goods, uh, we have licensing fees 0:24:23.774,0:24:29.184 to pay to Lisa, um, we had to pay for, you[br]know, uh, for production of the video and 0:24:29.184,0:24:30.710 for all these different things. 0:24:30.710,0:24:34.619 (Jen) I don't know this for a fact but[br]I think he took the money from the backers 0:24:34.619,0:24:38.235 and paid Wengie to make that video.[br]Who knows how much he paid her because 0:24:38.235,0:24:41.855 influencer rates back then, you know, it[br]was brand new, you know, influencers 0:24:41.855,0:24:45.635 getting paid for sponsored videos and[br]things like that. I have no idea how much 0:24:45.635,0:24:49.535 they paid Wengie but I would imagine that[br]was part of where the money was going and 0:24:49.535,0:24:53.105 why they needed to raise more money.[br]Because now in December, they not only 0:24:53.105,0:24:56.645 have to get all of these 10 products[br]manufactured but they also have to pay 0:24:56.645,0:25:01.725 Lisa this $500,000. Lisa officially had[br]Glamour Dolls by the unicorn balls. I mean 0:25:01.725,0:25:07.298 like, she was-she had them. They had no[br]choice, in my opinion, if this is the way 0:25:07.298,0:25:12.576 it played out, other than to sign that[br]contract and just hope for the best. If 0:25:12.576,0:25:16.697 all of this is true - let's say they say[br]"Screw you Lisa, we're not paying you 0:25:16.697,0:25:21.428 $500,000, we're cutting off the contract[br]now." How do they pay back the backers? 0:25:21.428,0:25:26.881 They can't. They don't have the money[br]anymore. It's gone. They don't have the 0:25:26.881,0:25:30.881 money to pay back the backers so they are[br]absolutely screwed. Some other things 0:25:30.881,0:25:35.886 that I found in the Glamour Dolls part of[br]the lawsuit that I didn't see when I made 0:25:35.886,0:25:39.886 the last video that I want to let you know[br]because now, I imagine at some point, 0:25:39.886,0:25:45.285 there'll be a part 3 [laughter] of this[br]video is that they were saying more 0:25:45.285,0:25:50.157 things about how Lisa interfered with the[br]production of the product. So in the court 0:25:50.157,0:25:55.429 filing, it says "Lisa Frank frequently and[br]unreasonably rejected already manufactured 0:25:55.429,0:26:00.883 samples without being specific as to the[br]reason for disapproval." In their filing, 0:26:00.883,0:26:04.543 they said that there was a problem with[br]the Ipsy products. They said "in one 0:26:04.543,0:26:10.580 instance, due to the defendant, Lisa [br]Frank's failure to timely provide artwork 0:26:10.580,0:26:14.525 for the Ipsy sales order, Glamour Dolls [br]missed the artwork deadline and was forced 0:26:14.525,0:26:20.139 to pay a fine in the amount of $50,500." [br]The filing continued on and said that 0:26:20.139,0:26:24.449 Glamour Dolls was shipping her out samples[br]and then she'd be like - 10 business days 0:26:24.449,0:26:29.500 later - "Oh I lost them, can you send more[br]of them?" It's like, "wait what? What?" 0:26:29.500,0:26:33.610 And in this case, they may not have more[br]samples because they requested a certain 0:26:33.610,0:26:39.167 number of samples from the lab and then[br]they mail the samples to Lisa Frank and 0:26:39.167,0:26:43.137 then Lisa loses them so then they have to[br]ask the lab for more samples and they have 0:26:43.137,0:26:46.897 to pay for that and then get those[br]samples and then send those - wait for 0:26:46.897,0:26:50.727 those to come in - then send those to Lisa[br]and then they have to wait for Lisa to 0:26:50.727,0:26:55.077 approve those. Do you see how it's just[br]dragging everything out? And you remember 0:26:55.077,0:26:59.750 how I said as part of the contract - this[br]was so, so if this is how it happened - 0:26:59.750,0:27:03.750 that part of the contract was that Lisa[br]would get her artwork back and that's 0:27:03.750,0:27:09.326 what she did. She used that artwork on the[br]Morphe products. The artwork she made for 0:27:09.326,0:27:14.385 Glamour Dolls. You can see it on the[br]Trapper Keeper-style palette that Morphe 0:27:14.385,0:27:19.340 had made. But to be true to the title of[br]this video, Lisa says that "Glamour Dolls 0:27:19.340,0:27:23.080 failed to comply with the inspection and[br]approval process. Lisa's gonna have to 0:27:23.080,0:27:26.970 prove this in court. She's gonna have to[br]show them the evidence that Glamour Dolls 0:27:26.970,0:27:30.890 didn't go through the proper approval[br]process because even if it's unfair - 0:27:30.890,0:27:34.920 this is the thing about the law - even if[br]it's unfair, even if it's unreasonable, if 0:27:34.920,0:27:38.760 Glamour Dolls signed that contract and[br]said that they were gonna follow a certain 0:27:38.760,0:27:43.090 process, they had to follow that process,[br]even if it's bull****. And if Lisa can 0:27:43.090,0:27:46.820 prove that they did things that were[br]against the process, then she had a right 0:27:46.820,0:27:52.007 to terminate the contract and get her[br]artwork and then sell it to Morphe. It's 0:27:52.007,0:27:56.631 just so fu***d up! [laughter] It's just[br]so messed up! But we definitely need to 0:27:56.631,0:28:02.143 end this video the same way we ended the[br]last one in that the most current ruling 0:28:02.143,0:28:06.935 by the judge for the 9 claims that Glamour[br]Dolls has against Lisa Frank - the judge 0:28:06.935,0:28:11.754 only dismissed part of claim 1. That was[br]the breach of contract; they partially 0:28:11.754,0:28:16.548 dismissed that but the judge says that[br]Glamour Dolls can go forward on part of 0:28:16.548,0:28:21.695 the breach of contract and everything[br]else - including unjust enrichment, fraud, 0:28:21.695,0:28:25.365 defamation, and all of those things -[br]that they're moving forward with those 0:28:25.365,0:28:29.795 claims, which means that the judge thinks[br]that Glamour Dolls has enough evidence to 0:28:29.795,0:28:33.728 support that these things happened. Not[br]that Lisa isn't going to counter with 0:28:33.728,0:28:37.974 something else but Glamour Dolls does[br]have a case to present. And also like I 0:28:37.974,0:28:43.212 mentioned in the last video, the last[br]court filing for this was January 24th, 0:28:43.212,0:28:47.919 2024, so this is going to be ongoing, so I[br]imagine at some point, there will be a 0:28:47.919,0:28:51.992 part 3. I don't imagine it will be soon[br]but I said that last time, so [laughter] 0:28:51.992,0:28:55.862 who knows? At this point my friend, it is[br]your turn in the collective brain of 0:28:55.862,0:28:59.992 makeup awesomeness. I would love to know[br]your thoughts on this new information that 0:28:59.992,0:29:04.192 was sent to me and thank you again so much[br]to the person who calls themself "Fake 0:29:04.192,0:29:08.341 Gothic Girl," thank you for sending me the[br]link to this court document that I 0:29:08.341,0:29:13.265 previously didn't have access to. It[br]really opened my eyes to a lot of things 0:29:13.265,0:29:19.096 and hopefully it added some context to you[br]- if you watch the first piece - to what 0:29:19.096,0:29:22.901 Lisa was saying about what was happening[br]and what her counter suit is all about. 0:29:22.901,0:29:26.791 Let me know any and all thoughts down in[br]the comment section down below. Thank you 0:29:26.791,0:29:30.611 so so much for watching, I hope you enjoy.[br]If you would like to hang out just a 0:29:30.611,0:29:34.291 little bit longer, YouTube should be[br]recommending a couple of videos over here 0:29:34.291,0:29:38.151 to watch. I'm gonna put a previous episode[br]of "Behind the Controversy" down there. 0:29:38.151,0:29:41.631 In case you didn't see it, that's a[br]really good one. If you would like to 0:29:41.631,0:29:45.241 watch the top one, that one YouTube's[br]picking for you based on your viewing 0:29:45.241,0:29:48.871 history, which video they think that[br]you're gonna like. But if you gotta go 0:29:48.871,0:29:52.501 cuz you have things that you gotta do,[br]I get it. Thank you for hanging out as 0:29:52.501,0:29:56.341 long as you did and mad love to you and I[br]will see you in a video very very soon. 0:29:56.341,0:29:57.641 Bye!