[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:00.55,0:00:02.25,Default,,0000,0000,0000,,- You don't know what you would do
Dialogue: 0,0:00:02.25,0:00:05.24,Default,,0000,0000,0000,,unless you're in that situation.
Dialogue: 0,0:00:05.24,0:00:07.27,Default,,0000,0000,0000,,That's not the conclusion\Nof Stanley Milgram
Dialogue: 0,0:00:07.27,0:00:08.81,Default,,0000,0000,0000,,or Phil Zimbardo based on our research,
Dialogue: 0,0:00:08.81,0:00:09.75,Default,,0000,0000,0000,,that's a conclusion
Dialogue: 0,0:00:09.75,0:00:12.50,Default,,0000,0000,0000,,from an assistant manager\Nin McDonald's in Kentucky,
Dialogue: 0,0:00:12.50,0:00:16.47,Default,,0000,0000,0000,,Donna Summers, who was trapped\Nin what has come to be known
Dialogue: 0,0:00:16.47,0:00:18.45,Default,,0000,0000,0000,,as an authority hoax.
Dialogue: 0,0:00:18.45,0:00:21.66,Default,,0000,0000,0000,,A stranger calls up, pretending\Nto be a police officer
Dialogue: 0,0:00:21.66,0:00:25.95,Default,,0000,0000,0000,,saying that one of the\Nemployees has stolen something,
Dialogue: 0,0:00:25.95,0:00:28.95,Default,,0000,0000,0000,,has contraband and that what she has to do
Dialogue: 0,0:00:28.95,0:00:31.94,Default,,0000,0000,0000,,is bring the woman to the\Nsecurity room in the back,
Dialogue: 0,0:00:31.94,0:00:34.91,Default,,0000,0000,0000,,strip her naked and search\Nfor this contraband,
Dialogue: 0,0:00:34.91,0:00:36.72,Default,,0000,0000,0000,,it sounds like it's drugs or something.
Dialogue: 0,0:00:36.72,0:00:39.49,Default,,0000,0000,0000,,And then at that point,
Dialogue: 0,0:00:39.49,0:00:42.77,Default,,0000,0000,0000,,the guy on the phone, who she\Nbelieves is a police officer
Dialogue: 0,0:00:42.77,0:00:46.16,Default,,0000,0000,0000,,begins to tell her to do more\Nand more outrageous things.
Dialogue: 0,0:00:46.16,0:00:49.39,Default,,0000,0000,0000,,Finally he asks her to bring in a male
Dialogue: 0,0:00:49.39,0:00:50.76,Default,,0000,0000,0000,,to take care of the situation
Dialogue: 0,0:00:50.76,0:00:52.98,Default,,0000,0000,0000,,'cause she's gotta go back to work,
Dialogue: 0,0:00:52.98,0:00:55.61,Default,,0000,0000,0000,,and this authority hoax guy
Dialogue: 0,0:00:55.61,0:00:58.49,Default,,0000,0000,0000,,this guy pretending to be a police chief,
Dialogue: 0,0:00:58.49,0:01:00.15,Default,,0000,0000,0000,,tells this man to do something
Dialogue: 0,0:01:00.15,0:01:02.11,Default,,0000,0000,0000,,which is horrendous.
Dialogue: 0,0:01:03.12,0:01:06.35,Default,,0000,0000,0000,,We could say this is\Nwhat's wrong with this guy,
Dialogue: 0,0:01:06.35,0:01:07.90,Default,,0000,0000,0000,,what's wrong with this woman,
Dialogue: 0,0:01:07.90,0:01:09.98,Default,,0000,0000,0000,,if it didn't happen in over 60 other
Dialogue: 0,0:01:09.98,0:01:13.15,Default,,0000,0000,0000,,fast food establishments\Nthroughout the country.
Dialogue: 0,0:01:13.15,0:01:15.42,Default,,0000,0000,0000,,So here is the power of authority
Dialogue: 0,0:01:15.42,0:01:18.02,Default,,0000,0000,0000,,to get good people to do bad things.
Dialogue: 0,0:01:18.02,0:01:20.64,Default,,0000,0000,0000,,Not an experiment but in everyday life
Dialogue: 0,0:01:20.64,0:01:22.38,Default,,0000,0000,0000,,throughout the United States.
Dialogue: 0,0:01:23.97,0:01:26.63,Default,,0000,0000,0000,,(ominous music)
Dialogue: 0,0:01:29.20,0:01:30.62,Default,,0000,0000,0000,,- [Narrator] A series of strange events
Dialogue: 0,0:01:30.62,0:01:33.76,Default,,0000,0000,0000,,recently confirmed Milgram's\Ntheories about obedience.
Dialogue: 0,0:01:35.77,0:01:38.43,Default,,0000,0000,0000,,Targeting fast food\Nrestaurants across the country,
Dialogue: 0,0:01:38.43,0:01:40.73,Default,,0000,0000,0000,,the con man telephoned restaurant managers
Dialogue: 0,0:01:40.73,0:01:42.40,Default,,0000,0000,0000,,and convinced them to strip search
Dialogue: 0,0:01:42.40,0:01:45.29,Default,,0000,0000,0000,,and sometimes sexually\Nabuse their employees.
Dialogue: 0,0:01:47.05,0:01:50.65,Default,,0000,0000,0000,,The mystery is not in the\Ncon man, but in the victims,
Dialogue: 0,0:01:50.65,0:01:52.02,Default,,0000,0000,0000,,why would they obey?
Dialogue: 0,0:01:54.17,0:01:55.50,Default,,0000,0000,0000,,- This person was so convincing
Dialogue: 0,0:01:55.50,0:01:58.60,Default,,0000,0000,0000,,that people saw him as\Na legitimate authority.
Dialogue: 0,0:01:58.60,0:02:01.39,Default,,0000,0000,0000,,I think we have probably the closest thing
Dialogue: 0,0:02:01.39,0:02:03.98,Default,,0000,0000,0000,,that we have to a Milgram experiment today
Dialogue: 0,0:02:03.98,0:02:06.22,Default,,0000,0000,0000,,in these strip searches.
Dialogue: 0,0:02:07.57,0:02:09.15,Default,,0000,0000,0000,,- [Narrator] The most\Nfamous of these incidents
Dialogue: 0,0:02:09.15,0:02:12.90,Default,,0000,0000,0000,,took place at a McDonald's in\NMount Washington, Kentucky.
Dialogue: 0,0:02:12.90,0:02:16.37,Default,,0000,0000,0000,,- There was a videotape\Nsecurity camera had found,
Dialogue: 0,0:02:18.65,0:02:20.20,Default,,0000,0000,0000,,we didn't hear what the instructions were
Dialogue: 0,0:02:20.20,0:02:23.16,Default,,0000,0000,0000,,but due to the actions\Nthat had taken place,
Dialogue: 0,0:02:23.16,0:02:25.20,Default,,0000,0000,0000,,what the victim was doing in the video
Dialogue: 0,0:02:25.20,0:02:27.45,Default,,0000,0000,0000,,and stuff, it was pretty evident
Dialogue: 0,0:02:27.45,0:02:28.85,Default,,0000,0000,0000,,what each instruction was.
Dialogue: 0,0:02:31.04,0:02:32.05,Default,,0000,0000,0000,,- [Narrator] An anonymous caller
Dialogue: 0,0:02:32.05,0:02:33.68,Default,,0000,0000,0000,,pretending to be a police officer
Dialogue: 0,0:02:33.68,0:02:35.00,Default,,0000,0000,0000,,told the assistant manager
Dialogue: 0,0:02:35.00,0:02:37.16,Default,,0000,0000,0000,,that an employee had stolen some money.
Dialogue: 0,0:02:38.44,0:02:40.25,Default,,0000,0000,0000,,- He said "I'm Officer Scott,"
Dialogue: 0,0:02:40.25,0:02:43.56,Default,,0000,0000,0000,,and he said "I'm with\Nthe police department
Dialogue: 0,0:02:43.56,0:02:48.56,Default,,0000,0000,0000,,"I'm investigating a complaint."
Dialogue: 0,0:02:49.62,0:02:52.84,Default,,0000,0000,0000,,It went directly from a\Ntheft into a drug thing.
Dialogue: 0,0:02:52.84,0:02:54.74,Default,,0000,0000,0000,,So I was asked to search her clothing.
Dialogue: 0,0:02:57.15,0:02:59.34,Default,,0000,0000,0000,,You know he would tell me,\Ntake her shoes, click them,
Dialogue: 0,0:02:59.34,0:03:01.79,Default,,0000,0000,0000,,take her shirt, shake it out.
Dialogue: 0,0:03:06.84,0:03:08.89,Default,,0000,0000,0000,,I know how it seems to people,
Dialogue: 0,0:03:08.89,0:03:11.47,Default,,0000,0000,0000,,but you weren't on the phone with him.
Dialogue: 0,0:03:11.47,0:03:14.37,Default,,0000,0000,0000,,The man has convinced\N70 to 100 other places
Dialogue: 0,0:03:14.37,0:03:15.99,Default,,0000,0000,0000,,the very same thing.
Dialogue: 0,0:03:15.99,0:03:19.16,Default,,0000,0000,0000,,He's very good at what he does, very good.
Dialogue: 0,0:03:20.59,0:03:23.42,Default,,0000,0000,0000,,(thunder rolling)
Dialogue: 0,0:03:25.64,0:03:27.77,Default,,0000,0000,0000,,He sounded like a police officer,
Dialogue: 0,0:03:27.77,0:03:31.39,Default,,0000,0000,0000,,and I'm thinking okay, I'm\Ndoing what I'm supposed to do.
Dialogue: 0,0:03:34.35,0:03:35.92,Default,,0000,0000,0000,,- He was getting some kind of satisfaction
Dialogue: 0,0:03:35.92,0:03:37.53,Default,,0000,0000,0000,,about being an authority figure
Dialogue: 0,0:03:37.53,0:03:39.89,Default,,0000,0000,0000,,and telling people what to do
Dialogue: 0,0:03:39.89,0:03:41.87,Default,,0000,0000,0000,,and then realizing by\Nthe phone conversation
Dialogue: 0,0:03:41.87,0:03:44.82,Default,,0000,0000,0000,,that they were actually\Ndoing what he said.
Dialogue: 0,0:03:44.82,0:03:46.25,Default,,0000,0000,0000,,- He's telling me
Dialogue: 0,0:03:46.25,0:03:47.66,Default,,0000,0000,0000,,that I needed to get\Nsomeone to sit with her
Dialogue: 0,0:03:47.66,0:03:49.17,Default,,0000,0000,0000,,while he goes and gets somebody to come in
Dialogue: 0,0:03:49.17,0:03:50.50,Default,,0000,0000,0000,,to pick her up.
Dialogue: 0,0:03:51.89,0:03:53.52,Default,,0000,0000,0000,,- The caller then asked the manager
Dialogue: 0,0:03:53.52,0:03:55.88,Default,,0000,0000,0000,,if she was married or had a boyfriend,
Dialogue: 0,0:03:55.88,0:03:57.63,Default,,0000,0000,0000,,she said she had a fiance,
Dialogue: 0,0:03:57.63,0:04:00.55,Default,,0000,0000,0000,,then the caller asked if\Nshe could have her fiance
Dialogue: 0,0:04:00.55,0:04:01.55,Default,,0000,0000,0000,,come to the restaurant
Dialogue: 0,0:04:01.55,0:04:04.69,Default,,0000,0000,0000,,and assist her with the\Nstrip search of the victim.
Dialogue: 0,0:04:04.69,0:04:06.19,Default,,0000,0000,0000,,- He says, "Well, why\Ndon't you have him come up
Dialogue: 0,0:04:06.19,0:04:08.35,Default,,0000,0000,0000,,"and sit there, I mean you can trust him."
Dialogue: 0,0:04:08.35,0:04:11.39,Default,,0000,0000,0000,,So I called Wes, my fiance,
Dialogue: 0,0:04:11.39,0:04:12.37,Default,,0000,0000,0000,,we were gonna get married,
Dialogue: 0,0:04:12.37,0:04:14.07,Default,,0000,0000,0000,,and asked him if he would come up.
Dialogue: 0,0:04:17.30,0:04:18.32,Default,,0000,0000,0000,,- The manager goes about
Dialogue: 0,0:04:18.32,0:04:21.14,Default,,0000,0000,0000,,doing her duties of running the restaurant
Dialogue: 0,0:04:21.14,0:04:23.86,Default,,0000,0000,0000,,and leaves the fiance there in the office
Dialogue: 0,0:04:23.86,0:04:26.13,Default,,0000,0000,0000,,and then the caller\Nstarts giving instructions
Dialogue: 0,0:04:26.13,0:04:28.02,Default,,0000,0000,0000,,over the phone of things
Dialogue: 0,0:04:28.02,0:04:30.80,Default,,0000,0000,0000,,that he wants the victim to do
Dialogue: 0,0:04:30.80,0:04:34.21,Default,,0000,0000,0000,,and what he wants the\Nfiance to tell her to do.
Dialogue: 0,0:04:36.86,0:04:38.33,Default,,0000,0000,0000,,Have her remove her apron
Dialogue: 0,0:04:38.33,0:04:42.12,Default,,0000,0000,0000,,and instructed to do jumping\Njacks and jog in place
Dialogue: 0,0:04:42.12,0:04:45.40,Default,,0000,0000,0000,,and several more things.
Dialogue: 0,0:04:49.33,0:04:50.78,Default,,0000,0000,0000,,She was still in high school,
Dialogue: 0,0:04:52.21,0:04:53.28,Default,,0000,0000,0000,,the kind of person she was,
Dialogue: 0,0:04:53.28,0:04:56.35,Default,,0000,0000,0000,,she was actually graduating\Nthe top 10 in her class
Dialogue: 0,0:04:56.35,0:04:59.90,Default,,0000,0000,0000,,and she was scared of being\Nin trouble with the police
Dialogue: 0,0:04:59.90,0:05:01.74,Default,,0000,0000,0000,,so she sort of just went along
Dialogue: 0,0:05:01.74,0:05:06.59,Default,,0000,0000,0000,,and did whatever the fiance told her to do
Dialogue: 0,0:05:06.59,0:05:11.06,Default,,0000,0000,0000,,because she didn't want to\Nbe in trouble for anything.
Dialogue: 0,0:05:11.06,0:05:13.42,Default,,0000,0000,0000,,- During all this time, I'm working.
Dialogue: 0,0:05:13.42,0:05:16.05,Default,,0000,0000,0000,,I'm running the floor, I'm getting change,
Dialogue: 0,0:05:16.05,0:05:18.58,Default,,0000,0000,0000,,and then when I would walk into the office
Dialogue: 0,0:05:18.58,0:05:20.79,Default,,0000,0000,0000,,to get the change or\Nwhatever I had to get,
Dialogue: 0,0:05:20.79,0:05:22.55,Default,,0000,0000,0000,,Wes would be sitting\Nwhere he was when I left
Dialogue: 0,0:05:22.55,0:05:26.37,Default,,0000,0000,0000,,and she was sitting where she was,
Dialogue: 0,0:05:26.37,0:05:27.62,Default,,0000,0000,0000,,and no one said anything.
Dialogue: 0,0:05:31.49,0:05:33.30,Default,,0000,0000,0000,,- [Narrator] After over\Ntwo and a half hours,
Dialogue: 0,0:05:33.30,0:05:35.57,Default,,0000,0000,0000,,Summers' fiance Walter Nicks,
Dialogue: 0,0:05:35.57,0:05:37.32,Default,,0000,0000,0000,,did something that was unthinkable.
Dialogue: 0,0:05:38.64,0:05:40.97,Default,,0000,0000,0000,,Complying with the\Ninstructions of the caller,
Dialogue: 0,0:05:40.97,0:05:43.80,Default,,0000,0000,0000,,he ordered the employee\Nto perform a sexual act.
Dialogue: 0,0:05:46.75,0:05:49.91,Default,,0000,0000,0000,,- And there was no way\Nthat I could take away
Dialogue: 0,0:05:49.91,0:05:51.84,Default,,0000,0000,0000,,from what happened to her.
Dialogue: 0,0:05:51.84,0:05:54.19,Default,,0000,0000,0000,,A lot of people you know look at you
Dialogue: 0,0:05:54.19,0:05:56.40,Default,,0000,0000,0000,,and go, "Well you're a nut,\Nyou should be strung up."
Dialogue: 0,0:05:56.40,0:05:57.83,Default,,0000,0000,0000,,I've had it even said to me,
Dialogue: 0,0:05:59.18,0:06:01.60,Default,,0000,0000,0000,,God it's really hard\Nbecause you weren't there.
Dialogue: 0,0:06:07.54,0:06:08.93,Default,,0000,0000,0000,,- The Milgram study showed us
Dialogue: 0,0:06:08.93,0:06:10.35,Default,,0000,0000,0000,,that most people would do that.
Dialogue: 0,0:06:10.35,0:06:11.61,Default,,0000,0000,0000,,If you structure the environment
Dialogue: 0,0:06:11.61,0:06:14.87,Default,,0000,0000,0000,,such that you provide all the authority
Dialogue: 0,0:06:14.87,0:06:18.62,Default,,0000,0000,0000,,and the commands, just\Nanybody might do this.
Dialogue: 0,0:06:18.62,0:06:20.71,Default,,0000,0000,0000,,- But I do think this sounds worse.
Dialogue: 0,0:06:20.71,0:06:23.01,Default,,0000,0000,0000,,- You think this is worse\Nthan what Milgram did?
Dialogue: 0,0:06:23.01,0:06:25.86,Default,,0000,0000,0000,,- With the Milgram there was\Nsomebody sitting right there
Dialogue: 0,0:06:25.86,0:06:28.65,Default,,0000,0000,0000,,and instructing them if they\Nhesitated they could turn
Dialogue: 0,0:06:28.65,0:06:30.19,Default,,0000,0000,0000,,and then somebody could encourage them
Dialogue: 0,0:06:30.19,0:06:33.19,Default,,0000,0000,0000,,and they could sort of\Nmaybe psychologically
Dialogue: 0,0:06:33.19,0:06:35.54,Default,,0000,0000,0000,,leave that responsibility\Non that other person.
Dialogue: 0,0:06:35.54,0:06:37.94,Default,,0000,0000,0000,,But in this case, the police\Nofficer's on the phone,
Dialogue: 0,0:06:37.94,0:06:39.03,Default,,0000,0000,0000,,he's not standing there.
Dialogue: 0,0:06:39.03,0:06:40.63,Default,,0000,0000,0000,,- And that is a very good point.
Dialogue: 0,0:06:42.83,0:06:43.66,Default,,0000,0000,0000,,- You know you look back on it,
Dialogue: 0,0:06:43.66,0:06:44.65,Default,,0000,0000,0000,,you say I wouldn't have done it,
Dialogue: 0,0:06:44.65,0:06:46.88,Default,,0000,0000,0000,,but unless you're put in that situation,
Dialogue: 0,0:06:46.88,0:06:49.99,Default,,0000,0000,0000,,at that time, how do you\Nknow what you would do?
Dialogue: 0,0:06:49.99,0:06:51.84,Default,,0000,0000,0000,,You don't, you don't.
Dialogue: 0,0:06:53.11,0:06:54.51,Default,,0000,0000,0000,,- [Narrator] Over 60 other people
Dialogue: 0,0:06:54.51,0:06:57.17,Default,,0000,0000,0000,,did exactly as Donna Summers did.
Dialogue: 0,0:06:57.17,0:06:59.81,Default,,0000,0000,0000,,Why is it so easy for us to obey orders,
Dialogue: 0,0:06:59.81,0:07:01.46,Default,,0000,0000,0000,,even when we know they are wrong?
Dialogue: 0,0:07:03.31,0:07:06.05,Default,,0000,0000,0000,,Why are we willing to\Ninflict pain on others,
Dialogue: 0,0:07:06.05,0:07:08.71,Default,,0000,0000,0000,,if someone else takes responsibility?
Dialogue: 0,0:07:08.71,0:07:09.99,Default,,0000,0000,0000,,- There's nothing more difficult
Dialogue: 0,0:07:09.99,0:07:12.86,Default,,0000,0000,0000,,for people to violate a social structure,
Dialogue: 0,0:07:12.86,0:07:15.61,Default,,0000,0000,0000,,which all participants\Nhave initially accepted.
Dialogue: 0,0:07:15.61,0:07:16.99,Default,,0000,0000,0000,,It reminds me of a situation
Dialogue: 0,0:07:16.99,0:07:18.28,Default,,0000,0000,0000,,that once occurred in South America,
Dialogue: 0,0:07:18.28,0:07:19.65,Default,,0000,0000,0000,,I was in an airplane,
Dialogue: 0,0:07:19.65,0:07:21.52,Default,,0000,0000,0000,,the pilot came into the\Nplane, he was drunk,
Dialogue: 0,0:07:21.52,0:07:23.36,Default,,0000,0000,0000,,he was reeling toward the cockpit.
Dialogue: 0,0:07:23.36,0:07:24.70,Default,,0000,0000,0000,,Passengers looked at each other,
Dialogue: 0,0:07:24.70,0:07:27.23,Default,,0000,0000,0000,,but no one got up, no\None said to the pilot,
Dialogue: 0,0:07:27.23,0:07:28.89,Default,,0000,0000,0000,,"You're drunk, we can't\Nfly on this plane."
Dialogue: 0,0:07:28.89,0:07:30.81,Default,,0000,0000,0000,,There is a set of pressures
Dialogue: 0,0:07:30.81,0:07:33.76,Default,,0000,0000,0000,,that keep you in the role\Nyou've initially accepted.