WEBVTT 00:00:07.092 --> 00:00:10.192 Are you as good at things as you think you are? 00:00:10.192 --> 00:00:13.902 How good are you at managing money? 00:00:13.902 --> 00:00:16.732 What about reading people's emotions? 00:00:16.732 --> 00:00:20.172 How healthy are you compared to other people you know? 00:00:20.172 --> 00:00:23.114 Are you better than average at grammar? 00:00:23.114 --> 00:00:24.701 Knowing how competent we are 00:00:24.701 --> 00:00:27.993 and how are skill stack up against other people's 00:00:27.993 --> 00:00:30.172 is more than a self-esteem boost. 00:00:30.172 --> 00:00:34.714 It helps us figure out when we can forge ahead on our decisions and instincts 00:00:34.714 --> 00:00:39.393 and when we need, instead, to seek out advice. 00:00:39.393 --> 00:00:42.705 But psychological research suggests that we're not very good 00:00:42.705 --> 00:00:45.664 at evaluating ourselves accurately. 00:00:45.664 --> 00:00:50.001 In fact, we frequently over estimate our own abilities. 00:00:50.001 --> 00:00:52.293 Researchers have a name for this phenomena, 00:00:52.293 --> 00:00:55.626 the Dunning-Kruger Effect. 00:00:55.626 --> 00:00:58.204 This effect explains why more than 100 studies 00:00:58.204 --> 00:01:02.465 have shown that people display elusory superiority. 00:01:02.465 --> 00:01:04.544 We judge ourselves as better than others 00:01:04.544 --> 00:01:08.134 to a degree that violates the laws of math. 00:01:08.134 --> 00:01:12.665 When software engineers at two companies were asked to rate their performance, 00:01:12.665 --> 00:01:17.637 32% of the engineers at one company and 42% at the other 00:01:17.637 --> 00:01:21.224 put themselves in the top 5%. 00:01:21.224 --> 00:01:25.195 In another study, 88% of American drivers 00:01:25.195 --> 00:01:29.465 described themselves as having above average driving skills. 00:01:29.465 --> 00:01:31.606 These aren't isolated findings. 00:01:31.606 --> 00:01:34.945 On average, people tend to rate themselves better than most 00:01:34.945 --> 00:01:40.875 in disciplines ranging from health, leadership skills, ethics, and beyond. 00:01:40.875 --> 00:01:45.756 What's particularly interesting is that those with the least ability 00:01:45.756 --> 00:01:50.636 are often the most likely to overrate their skills to the greatest extent. 00:01:50.636 --> 00:01:53.367 People measurably poor at logical reasoning, 00:01:53.367 --> 00:01:54.070 grammar, 00:01:54.070 --> 00:01:55.117 financial knowledge, 00:01:55.117 --> 00:01:55.983 math, 00:01:55.983 --> 00:01:57.361 emotional intelligence, 00:01:57.361 --> 00:01:59.357 running medical lab tests, 00:01:59.357 --> 00:02:00.637 and chess 00:02:00.637 --> 00:02:08.238 all tend to rate their expertise almost as favorably as actual experts do. 00:02:08.238 --> 00:02:11.397 So who's most vulnerable to this delusion? 00:02:11.397 --> 00:02:15.718 Sadly, all of us because we all have pockets of incompetence 00:02:15.718 --> 00:02:17.218 we don't recognize. 00:02:17.218 --> 00:02:19.820 But why? 00:02:19.820 --> 00:02:24.719 When psychologists Dunning and Kruger first described the effect in 1999, 00:02:24.719 --> 00:02:28.873 they argued that people lacking knowledge and skill in particular areas 00:02:28.873 --> 00:02:31.329 suffer a double curse. 00:02:31.329 --> 00:02:35.148 First, they make mistakes and reach poor decisions. 00:02:35.148 --> 00:02:40.581 But second, those same knowledge gaps also prevent them from catching their errors. 00:02:40.581 --> 00:02:44.449 In other words, poor performers lack the very expertise needed 00:02:44.449 --> 00:02:47.419 to recognize how badly they're doing. 00:02:47.419 --> 00:02:49.419 For example, when the researchers studied 00:02:49.419 --> 00:02:51.979 participants in a college debate tournament, 00:02:51.979 --> 00:02:55.569 the bottom 25% of teams in preliminary rounds 00:02:55.569 --> 00:02:59.623 lost nearly four out of every five matches. 00:02:59.623 --> 00:03:03.229 But they thought they were winning almost 60%. 00:03:03.229 --> 00:03:06.001 WIthout a strong grasp of the rules of debate, 00:03:06.001 --> 00:03:09.550 the students simply couldn't recognize when or how often 00:03:09.550 --> 00:03:12.491 their arguments broke down. 00:03:12.491 --> 00:03:17.440 The Dunning-Kruger Effect isn't a question of ego blinding us to our weaknesses. 00:03:17.440 --> 00:03:21.541 People usually do admit their deficits once they can spot them. 00:03:21.541 --> 00:03:25.651 In one study, students who had initially done badly on a logic quiz 00:03:25.651 --> 00:03:28.040 and then took a mini-course on logic 00:03:28.040 --> 00:03:34.081 were quite willing to label their original performances as awful. 00:03:34.081 --> 00:03:38.071 That may be why people with a moderate amount of experience or expertise 00:03:38.071 --> 00:03:41.291 often have less confidence in their abilities. 00:03:41.291 --> 00:03:44.691 They know enough to know that there's a lot they don't know. 00:03:44.691 --> 00:03:49.241 Meanwhile, experts tend to be aware of just how knowledgeable they are. 00:03:49.241 --> 00:03:51.201 But they often make a different mistake: 00:03:51.201 --> 00:03:56.432 they assume that everyone else is knowledgeable, too. 00:03:56.432 --> 00:04:00.083 The result is that people, whether they're inept or highly skilled, 00:04:00.083 --> 00:04:04.352 are often caught in a bubble of inaccurate self-perception. 00:04:04.352 --> 00:04:07.673 When they're unskilled, they can't see their own faults. 00:04:07.673 --> 00:04:09.461 When they're exceptionally competent, 00:04:09.461 --> 00:04:14.303 they don't perceive how unusual their abilities are. 00:04:14.303 --> 00:04:18.493 So if the Dunning-Kruger Effect is invisible to those experiencing it, 00:04:18.493 --> 00:04:24.873 what can you do to find out how good you actually are at various things? 00:04:24.873 --> 00:04:27.524 First, ask for feedback from other people, 00:04:27.524 --> 00:04:30.584 and consider it, even if it's hard to hear. 00:04:30.584 --> 00:04:33.235 Second, and more important, keep learning. 00:04:33.235 --> 00:04:34.935 The more knowledgeable we become, 00:04:34.935 --> 00:04:40.454 the less likely we are to have invisible holes in our competence. 00:04:40.454 --> 00:04:43.333 Perhaps it all boils down to that old proverb: 00:04:43.333 --> 00:04:44.835 When arguing with a fool, 00:04:44.835 --> 00:04:49.115 first make sure the other person isn't doing the same thing.