1 00:00:07,092 --> 00:00:10,192 Are you as good at things as you think you are? 2 00:00:10,192 --> 00:00:13,902 How good are you at managing money? 3 00:00:13,902 --> 00:00:16,732 What about reading people's emotions? 4 00:00:16,732 --> 00:00:20,172 How healthy are you compared to other people you know? 5 00:00:20,172 --> 00:00:23,114 Are you better than average at grammar? 6 00:00:23,114 --> 00:00:24,701 Knowing how competent we are 7 00:00:24,701 --> 00:00:27,993 and how are skill stack up against other people's 8 00:00:27,993 --> 00:00:30,172 is more than a self-esteem boost. 9 00:00:30,172 --> 00:00:34,714 It helps us figure out when we can forge ahead on our decisions and instincts 10 00:00:34,714 --> 00:00:39,393 and when we need, instead, to seek out advice. 11 00:00:39,393 --> 00:00:42,705 But psychological research suggests that we're not very good 12 00:00:42,705 --> 00:00:45,664 at evaluating ourselves accurately. 13 00:00:45,664 --> 00:00:50,001 In fact, we frequently over estimate our own abilities. 14 00:00:50,001 --> 00:00:52,293 Researchers have a name for this phenomena, 15 00:00:52,293 --> 00:00:55,626 the Dunning-Kruger Effect. 16 00:00:55,626 --> 00:00:58,204 This effect explains why more than 100 studies 17 00:00:58,204 --> 00:01:02,465 have shown that people display elusory superiority. 18 00:01:02,465 --> 00:01:04,544 We judge ourselves as better than others 19 00:01:04,544 --> 00:01:08,134 to a degree that violates the laws of math. 20 00:01:08,134 --> 00:01:12,665 When software engineers at two companies were asked to rate their performance, 21 00:01:12,665 --> 00:01:17,637 32% of the engineers at one company and 42% at the other 22 00:01:17,637 --> 00:01:21,224 put themselves in the top 5%. 23 00:01:21,224 --> 00:01:25,195 In another study, 88% of American drivers 24 00:01:25,195 --> 00:01:29,465 described themselves as having above average driving skills. 25 00:01:29,465 --> 00:01:31,606 These aren't isolated findings. 26 00:01:31,606 --> 00:01:34,945 On average, people tend to rate themselves better than most 27 00:01:34,945 --> 00:01:40,875 in disciplines ranging from health, leadership skills, ethics, and beyond. 28 00:01:40,875 --> 00:01:45,756 What's particularly interesting is that those with the least ability 29 00:01:45,756 --> 00:01:50,636 are often the most likely to overrate their skills to the greatest extent. 30 00:01:50,636 --> 00:01:53,367 People measurably poor at logical reasoning, 31 00:01:53,367 --> 00:01:54,070 grammar, 32 00:01:54,070 --> 00:01:55,117 financial knowledge, 33 00:01:55,117 --> 00:01:55,983 math, 34 00:01:55,983 --> 00:01:57,361 emotional intelligence, 35 00:01:57,361 --> 00:01:59,357 running medical lab tests, 36 00:01:59,357 --> 00:02:00,637 and chess 37 00:02:00,637 --> 00:02:08,238 all tend to rate their expertise almost as favorably as actual experts do. 38 00:02:08,238 --> 00:02:11,397 So who's most vulnerable to this delusion? 39 00:02:11,397 --> 00:02:15,718 Sadly, all of us because we all have pockets of incompetence 40 00:02:15,718 --> 00:02:17,218 we don't recognize. 41 00:02:17,218 --> 00:02:19,820 But why? 42 00:02:19,820 --> 00:02:24,719 When psychologists Dunning and Kruger first described the effect in 1999, 43 00:02:24,719 --> 00:02:28,873 they argued that people lacking knowledge and skill in particular areas 44 00:02:28,873 --> 00:02:31,329 suffer a double curse. 45 00:02:31,329 --> 00:02:35,148 First, they make mistakes and reach poor decisions. 46 00:02:35,148 --> 00:02:40,581 But second, those same knowledge gaps also prevent them from catching their errors. 47 00:02:40,581 --> 00:02:44,449 In other words, poor performers lack the very expertise needed 48 00:02:44,449 --> 00:02:47,419 to recognize how badly they're doing. 49 00:02:47,419 --> 00:02:49,419 For example, when the researchers studied 50 00:02:49,419 --> 00:02:51,979 participants in a college debate tournament, 51 00:02:51,979 --> 00:02:55,569 the bottom 25% of teams in preliminary rounds 52 00:02:55,569 --> 00:02:59,623 lost nearly four out of every five matches. 53 00:02:59,623 --> 00:03:03,229 But they thought they were winning almost 60%. 54 00:03:03,229 --> 00:03:06,001 WIthout a strong grasp of the rules of debate, 55 00:03:06,001 --> 00:03:09,550 the students simply couldn't recognize when or how often 56 00:03:09,550 --> 00:03:12,491 their arguments broke down. 57 00:03:12,491 --> 00:03:17,440 The Dunning-Kruger Effect isn't a question of ego blinding us to our weaknesses. 58 00:03:17,440 --> 00:03:21,541 People usually do admit their deficits once they can spot them. 59 00:03:21,541 --> 00:03:25,651 In one study, students who had initially done badly on a logic quiz 60 00:03:25,651 --> 00:03:28,040 and then took a mini-course on logic 61 00:03:28,040 --> 00:03:34,081 were quite willing to label their original performances as awful. 62 00:03:34,081 --> 00:03:38,071 That may be why people with a moderate amount of experience or expertise 63 00:03:38,071 --> 00:03:41,291 often have less confidence in their abilities. 64 00:03:41,291 --> 00:03:44,691 They know enough to know that there's a lot they don't know. 65 00:03:44,691 --> 00:03:49,241 Meanwhile, experts tend to be aware of just how knowledgeable they are. 66 00:03:49,241 --> 00:03:51,201 But they often make a different mistake: 67 00:03:51,201 --> 00:03:56,432 they assume that everyone else is knowledgeable, too. 68 00:03:56,432 --> 00:04:00,083 The result is that people, whether they're inept or highly skilled, 69 00:04:00,083 --> 00:04:04,352 are often caught in a bubble of inaccurate self-perception. 70 00:04:04,352 --> 00:04:07,673 When they're unskilled, they can't see their own faults. 71 00:04:07,673 --> 00:04:09,461 When they're exceptionally competent, 72 00:04:09,461 --> 00:04:14,303 they don't perceive how unusual their abilities are. 73 00:04:14,303 --> 00:04:18,493 So if the Dunning-Kruger Effect is invisible to those experiencing it, 74 00:04:18,493 --> 00:04:24,873 what can you do to find out how good you actually are at various things? 75 00:04:24,873 --> 00:04:27,524 First, ask for feedback from other people, 76 00:04:27,524 --> 00:04:30,584 and consider it, even if it's hard to hear. 77 00:04:30,584 --> 00:04:33,235 Second, and more important, keep learning. 78 00:04:33,235 --> 00:04:34,935 The more knowledgeable we become, 79 00:04:34,935 --> 00:04:40,454 the less likely we are to have invisible holes in our competence. 80 00:04:40,454 --> 00:04:43,333 Perhaps it all boils down to that old proverb: 81 00:04:43,333 --> 00:04:44,835 When arguing with a fool, 82 00:04:44,835 --> 00:04:49,115 first make sure the other person isn't doing the same thing.