[Script Info]
Title: 
[Events]
Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text
Dialogue: 0,0:00:01.84,0:00:04.92,Default,,0000,0000,0000,,(bright piano music)
Dialogue: 0,0:00:20.30,0:00:23.13,Default,,0000,0000,0000,,- So the date is August 16th, 2002
Dialogue: 0,0:00:26.67,0:00:29.92,Default,,0000,0000,0000,,and flying over a valley in Afghanistan
Dialogue: 0,0:00:31.46,0:00:33.30,Default,,0000,0000,0000,,are two A-10 Warthogs.
Dialogue: 0,0:00:34.57,0:00:38.27,Default,,0000,0000,0000,,An A-10 is a heavily armored, low-flying,
Dialogue: 0,0:00:38.27,0:00:42.10,Default,,0000,0000,0000,,slow aircraft designed\Nto provide ground cover
Dialogue: 0,0:00:43.05,0:00:45.01,Default,,0000,0000,0000,,for troops on the ground.
Dialogue: 0,0:00:45.01,0:00:47.44,Default,,0000,0000,0000,,On this night it's a\Nvery, very cloudy night.
Dialogue: 0,0:00:47.44,0:00:48.86,Default,,0000,0000,0000,,There are storms in the area.
Dialogue: 0,0:00:48.86,0:00:50.99,Default,,0000,0000,0000,,And these two planes hanging\Nup above just waiting
Dialogue: 0,0:00:50.99,0:00:54.41,Default,,0000,0000,0000,,in case anybody down below needs help.
Dialogue: 0,0:00:54.41,0:00:55.93,Default,,0000,0000,0000,,Up there it's gorgeous.
Dialogue: 0,0:00:55.93,0:00:57.63,Default,,0000,0000,0000,,The moon is bright.
Dialogue: 0,0:00:57.63,0:01:00.82,Default,,0000,0000,0000,,There's thousand of stars in the sky.
Dialogue: 0,0:01:00.82,0:01:04.96,Default,,0000,0000,0000,,The clouds look like the\Nsnow had just fallen.
Dialogue: 0,0:01:04.96,0:01:06.62,Default,,0000,0000,0000,,Down below in the valley, however,
Dialogue: 0,0:01:06.62,0:01:08.49,Default,,0000,0000,0000,,there were 22 special forces,
Dialogue: 0,0:01:08.49,0:01:10.68,Default,,0000,0000,0000,,special operations forces troops,
Dialogue: 0,0:01:10.68,0:01:13.25,Default,,0000,0000,0000,,trying to make their\Nway through the country
Dialogue: 0,0:01:13.25,0:01:16.03,Default,,0000,0000,0000,,and they could feel that\Nsomething was wrong.
Dialogue: 0,0:01:16.03,0:01:17.44,Default,,0000,0000,0000,,They felt uneasy.
Dialogue: 0,0:01:18.55,0:01:22.02,Default,,0000,0000,0000,,One of the pilots up above\Ncall signed Johnny Bravo,
Dialogue: 0,0:01:22.02,0:01:24.44,Default,,0000,0000,0000,,and yes, he stands like this,
Dialogue: 0,0:01:25.84,0:01:27.25,Default,,0000,0000,0000,,he could feel their unease
Dialogue: 0,0:01:27.25,0:01:28.43,Default,,0000,0000,0000,,listening to them over the radio
Dialogue: 0,0:01:28.43,0:01:30.68,Default,,0000,0000,0000,,so he decides he was gonna\Ngo down below the cloud
Dialogue: 0,0:01:30.68,0:01:32.39,Default,,0000,0000,0000,,and just have a look.
Dialogue: 0,0:01:32.39,0:01:34.48,Default,,0000,0000,0000,,He tells his wingman, "Hang out up here.
Dialogue: 0,0:01:34.48,0:01:35.97,Default,,0000,0000,0000,,"I'll go see what there is."
Dialogue: 0,0:01:35.97,0:01:38.50,Default,,0000,0000,0000,,And he points his plane\Ndown into the clouds.
Dialogue: 0,0:01:38.50,0:01:40.15,Default,,0000,0000,0000,,As he's going through the clouds,
Dialogue: 0,0:01:40.15,0:01:42.06,Default,,0000,0000,0000,,the call comes over the radio.
Dialogue: 0,0:01:42.06,0:01:43.44,Default,,0000,0000,0000,,Troops in contact.
Dialogue: 0,0:01:43.44,0:01:45.17,Default,,0000,0000,0000,,Troops in contact is what they say
Dialogue: 0,0:01:45.17,0:01:47.45,Default,,0000,0000,0000,,when they come under effective fire.
Dialogue: 0,0:01:47.45,0:01:49.23,Default,,0000,0000,0000,,It means they're in trouble.
Dialogue: 0,0:01:49.23,0:01:51.31,Default,,0000,0000,0000,,Now Johnny Bravo points\Nhis plane straight down.
Dialogue: 0,0:01:51.31,0:01:55.48,Default,,0000,0000,0000,,The plane's getting thrashed\Nabout in the turbulence.
Dialogue: 0,0:01:56.36,0:01:58.100,Default,,0000,0000,0000,,When he comes out below the clouds
Dialogue: 0,0:01:58.100,0:02:00.97,Default,,0000,0000,0000,,he's less than 1,000 feet off the ground
Dialogue: 0,0:02:00.97,0:02:02.97,Default,,0000,0000,0000,,and he's flying in a valley,
Dialogue: 0,0:02:02.97,0:02:04.45,Default,,0000,0000,0000,,cliffs on both sides.
Dialogue: 0,0:02:04.45,0:02:08.80,Default,,0000,0000,0000,,This is only 2002 and the\Nplanes were not yet equipped
Dialogue: 0,0:02:08.80,0:02:10.87,Default,,0000,0000,0000,,with ground hugging radar
Dialogue: 0,0:02:10.87,0:02:13.37,Default,,0000,0000,0000,,and worse, they were\Nusing old Russian maps.
Dialogue: 0,0:02:13.37,0:02:15.38,Default,,0000,0000,0000,,That's all they had at the time.
Dialogue: 0,0:02:15.38,0:02:16.69,Default,,0000,0000,0000,,The sight that greets him
Dialogue: 0,0:02:16.69,0:02:18.28,Default,,0000,0000,0000,,is something like he's never seen before,
Dialogue: 0,0:02:18.28,0:02:20.83,Default,,0000,0000,0000,,not in training and not in the movies.
Dialogue: 0,0:02:20.83,0:02:22.15,Default,,0000,0000,0000,,He sees tracer fire,
Dialogue: 0,0:02:22.15,0:02:23.59,Default,,0000,0000,0000,,fire coming from all sides of the valley
Dialogue: 0,0:02:23.59,0:02:26.79,Default,,0000,0000,0000,,pointed right in the middle\Nwhere the American forces are.
Dialogue: 0,0:02:26.79,0:02:30.34,Default,,0000,0000,0000,,He picks a point and starts\Nto lay down suppressing fire.
Dialogue: 0,0:02:30.34,0:02:31.17,Default,,0000,0000,0000,,He's flying
Dialogue: 0,0:02:31.17,0:02:33.73,Default,,0000,0000,0000,,and he's in danger of\Nhitting the cliff, of course.
Dialogue: 0,0:02:33.73,0:02:35.54,Default,,0000,0000,0000,,He knows his speed, he knows\Nhis distance from the map,
Dialogue: 0,0:02:35.54,0:02:37.34,Default,,0000,0000,0000,,and he literally counts out loud
Dialogue: 0,0:02:37.34,0:02:39.12,Default,,0000,0000,0000,,while he lays down the suppressing fire,
Dialogue: 0,0:02:39.12,0:02:40.38,Default,,0000,0000,0000,,"One one thousand, two one thousand,
Dialogue: 0,0:02:40.38,0:02:42.40,Default,,0000,0000,0000,,"three one thousand, four one\Nthousand, five one thousand."
Dialogue: 0,0:02:42.40,0:02:44.54,Default,,0000,0000,0000,,Pulls hard on the stick,\Npulls back up into the cloud,
Dialogue: 0,0:02:44.54,0:02:45.81,Default,,0000,0000,0000,,comes down around again.
Dialogue: 0,0:02:45.81,0:02:46.76,Default,,0000,0000,0000,,"One one thousand, two one thousand,
Dialogue: 0,0:02:46.76,0:02:48.46,Default,,0000,0000,0000,,"three one thousand, four one thousand."
Dialogue: 0,0:02:48.46,0:02:50.37,Default,,0000,0000,0000,,"Good hits, good hits,"\Nit says over his radio.
Dialogue: 0,0:02:50.37,0:02:51.61,Default,,0000,0000,0000,,And again he comes around.
Dialogue: 0,0:02:51.61,0:02:52.78,Default,,0000,0000,0000,,"One one thousand, two one thousand,
Dialogue: 0,0:02:52.78,0:02:55.41,Default,,0000,0000,0000,,"three one thousand, four one\Nthousand, five one thousand."
Dialogue: 0,0:02:55.41,0:02:56.70,Default,,0000,0000,0000,,He runs out of ammunition.
Dialogue: 0,0:02:56.70,0:02:58.14,Default,,0000,0000,0000,,Fuel is fine.
Dialogue: 0,0:02:58.14,0:03:00.35,Default,,0000,0000,0000,,Flies back up to the top of the cloud,
Dialogue: 0,0:03:00.35,0:03:03.49,Default,,0000,0000,0000,,tells his wingman, "You\Nneed to get down there."
Dialogue: 0,0:03:03.49,0:03:05.63,Default,,0000,0000,0000,,His wingman isn't sure\Nabout the conditions
Dialogue: 0,0:03:05.63,0:03:08.16,Default,,0000,0000,0000,,so the two of them fly back down together.
Dialogue: 0,0:03:08.16,0:03:10.01,Default,,0000,0000,0000,,His wingman lays down the suppressing fire
Dialogue: 0,0:03:10.01,0:03:11.10,Default,,0000,0000,0000,,and Johnny Bravo counts
Dialogue: 0,0:03:11.10,0:03:13.38,Default,,0000,0000,0000,,as they fly three feet\Napart from each other,
Dialogue: 0,0:03:13.38,0:03:14.50,Default,,0000,0000,0000,,wing to wing.
Dialogue: 0,0:03:14.50,0:03:15.78,Default,,0000,0000,0000,,"One one thousand, two one thousand,
Dialogue: 0,0:03:15.78,0:03:17.77,Default,,0000,0000,0000,,"three one thousand, four one\Nthousand, five one thousand."
Dialogue: 0,0:03:17.77,0:03:18.61,Default,,0000,0000,0000,,Up and around again.
Dialogue: 0,0:03:18.61,0:03:19.69,Default,,0000,0000,0000,,"One one thousand, two one thousand,
Dialogue: 0,0:03:19.69,0:03:22.67,Default,,0000,0000,0000,,"three one thousand, four one\Nthousand, five one thousand."
Dialogue: 0,0:03:22.67,0:03:25.21,Default,,0000,0000,0000,,That night 22 Americans went home alive
Dialogue: 0,0:03:25.21,0:03:27.04,Default,,0000,0000,0000,,with zero causalities.
Dialogue: 0,0:03:28.59,0:03:29.67,Default,,0000,0000,0000,,My question is
Dialogue: 0,0:03:29.67,0:03:33.32,Default,,0000,0000,0000,,is where do people like\NJohnny Bravo come from?
Dialogue: 0,0:03:33.32,0:03:34.71,Default,,0000,0000,0000,,Who are they?
Dialogue: 0,0:03:34.71,0:03:37.48,Default,,0000,0000,0000,,Who would risk their lives for others
Dialogue: 0,0:03:37.48,0:03:40.06,Default,,0000,0000,0000,,so that they may survive?
Dialogue: 0,0:03:40.06,0:03:41.72,Default,,0000,0000,0000,,I asked Johnny Bravo.
Dialogue: 0,0:03:41.72,0:03:44.57,Default,,0000,0000,0000,,I asked him, "Why would you do it?
Dialogue: 0,0:03:44.57,0:03:46.92,Default,,0000,0000,0000,,"Why would you risk your life\Nso that others may survive?"
Dialogue: 0,0:03:46.92,0:03:48.09,Default,,0000,0000,0000,,He gave me the same answer
Dialogue: 0,0:03:48.09,0:03:50.58,Default,,0000,0000,0000,,that everybody in his position gives,
Dialogue: 0,0:03:50.58,0:03:53.15,Default,,0000,0000,0000,,"Because they would have done it for me."
Dialogue: 0,0:03:53.15,0:03:54.36,Default,,0000,0000,0000,,Now, if you think about it
Dialogue: 0,0:03:54.36,0:03:56.24,Default,,0000,0000,0000,,in the military they give medal to people
Dialogue: 0,0:03:56.24,0:03:57.85,Default,,0000,0000,0000,,who are willing to sacrifice themselves
Dialogue: 0,0:03:57.85,0:03:59.32,Default,,0000,0000,0000,,so that others may gain.
Dialogue: 0,0:03:59.32,0:04:00.81,Default,,0000,0000,0000,,In business we give bonuses to people
Dialogue: 0,0:04:00.81,0:04:04.44,Default,,0000,0000,0000,,who are willing to sacrifice\Nothers so that we may gain.
Dialogue: 0,0:04:04.44,0:04:06.30,Default,,0000,0000,0000,,We have it backwards.
Dialogue: 0,0:04:06.30,0:04:08.23,Default,,0000,0000,0000,,Wouldn't you like to\Nwork in an organization
Dialogue: 0,0:04:08.23,0:04:09.82,Default,,0000,0000,0000,,in which you have the absolute confidence
Dialogue: 0,0:04:09.82,0:04:11.02,Default,,0000,0000,0000,,and the absolute knowledge
Dialogue: 0,0:04:11.02,0:04:12.77,Default,,0000,0000,0000,,that other people that\Nyou may or may not know
Dialogue: 0,0:04:12.77,0:04:14.42,Default,,0000,0000,0000,,who work in the same organization as you
Dialogue: 0,0:04:14.42,0:04:16.00,Default,,0000,0000,0000,,would be willing to sacrifice themselves
Dialogue: 0,0:04:16.00,0:04:18.52,Default,,0000,0000,0000,,so that you may survive.
Dialogue: 0,0:04:18.52,0:04:20.47,Default,,0000,0000,0000,,We're not talking about giving your life.
Dialogue: 0,0:04:20.47,0:04:24.38,Default,,0000,0000,0000,,We don't even like to\Ngive up credit, you know?
Dialogue: 0,0:04:26.98,0:04:30.81,Default,,0000,0000,0000,,Where do people like\NJohnny Bravo come from?
Dialogue: 0,0:04:30.81,0:04:32.50,Default,,0000,0000,0000,,Well it's an age old question.
Dialogue: 0,0:04:32.50,0:04:34.74,Default,,0000,0000,0000,,They're not born, they're actually made.
Dialogue: 0,0:04:34.74,0:04:36.51,Default,,0000,0000,0000,,If you look at the human animal,
Dialogue: 0,0:04:36.51,0:04:38.46,Default,,0000,0000,0000,,the human animal is like a machine.
Dialogue: 0,0:04:38.46,0:04:39.92,Default,,0000,0000,0000,,There are systems inside our bodies
Dialogue: 0,0:04:39.92,0:04:41.72,Default,,0000,0000,0000,,that are trying to get us to do things
Dialogue: 0,0:04:41.72,0:04:43.45,Default,,0000,0000,0000,,that are in the interest of the survival
Dialogue: 0,0:04:43.45,0:04:45.16,Default,,0000,0000,0000,,of the human animal.
Dialogue: 0,0:04:45.16,0:04:47.92,Default,,0000,0000,0000,,Just like in a business, in a company,
Dialogue: 0,0:04:47.92,0:04:49.36,Default,,0000,0000,0000,,if you want people to do something
Dialogue: 0,0:04:49.36,0:04:51.79,Default,,0000,0000,0000,,you offer them some sort of\Npositive or negative incentive
Dialogue: 0,0:04:51.79,0:04:53.33,Default,,0000,0000,0000,,to direct the behavior, right?
Dialogue: 0,0:04:53.33,0:04:55.23,Default,,0000,0000,0000,,If you want people to\Nachieve a certain goal,
Dialogue: 0,0:04:55.23,0:04:57.54,Default,,0000,0000,0000,,you offer them a bonus\Nif they achieve that goal
Dialogue: 0,0:04:57.54,0:04:59.02,Default,,0000,0000,0000,,and they'll work towards that goal
Dialogue: 0,0:04:59.02,0:04:59.93,Default,,0000,0000,0000,,because they want the bonus.
Dialogue: 0,0:04:59.93,0:05:01.23,Default,,0000,0000,0000,,It's a very simple system.
Dialogue: 0,0:05:01.23,0:05:04.10,Default,,0000,0000,0000,,The human body works exactly the same way.
Dialogue: 0,0:05:04.10,0:05:05.56,Default,,0000,0000,0000,,It works exactly the same way.
Dialogue: 0,0:05:05.56,0:05:07.87,Default,,0000,0000,0000,,Inside our bodies are chemicals
Dialogue: 0,0:05:07.87,0:05:09.69,Default,,0000,0000,0000,,that are trying to get us to do things
Dialogue: 0,0:05:09.69,0:05:12.04,Default,,0000,0000,0000,,that are in the best interest of us.
Dialogue: 0,0:05:12.04,0:05:14.100,Default,,0000,0000,0000,,If you've ever had a feeling of happiness,
Dialogue: 0,0:05:14.100,0:05:17.50,Default,,0000,0000,0000,,pride, joy, love, fulfillment,
Dialogue: 0,0:05:18.94,0:05:20.96,Default,,0000,0000,0000,,all of these feelings that we have
Dialogue: 0,0:05:20.96,0:05:23.34,Default,,0000,0000,0000,,are chemically produced feelings.
Dialogue: 0,0:05:23.34,0:05:27.18,Default,,0000,0000,0000,,They're produced by four\Nchemicals predominantly.
Dialogue: 0,0:05:27.18,0:05:28.47,Default,,0000,0000,0000,,These are basically responsible
Dialogue: 0,0:05:28.47,0:05:29.46,Default,,0000,0000,0000,,for all of the feelings
Dialogue: 0,0:05:29.46,0:05:32.09,Default,,0000,0000,0000,,that I would generically call happiness.
Dialogue: 0,0:05:32.09,0:05:36.26,Default,,0000,0000,0000,,They are endorphins, dopamine,\Nserotonin, and oxytocin.
Dialogue: 0,0:05:37.46,0:05:38.30,Default,,0000,0000,0000,,EDSO.
Dialogue: 0,0:05:40.30,0:05:42.36,Default,,0000,0000,0000,,These two chemicals,\Nendorphins and dopamine,
Dialogue: 0,0:05:42.36,0:05:44.33,Default,,0000,0000,0000,,I like to call these the selfish chemicals
Dialogue: 0,0:05:44.33,0:05:47.56,Default,,0000,0000,0000,,because you don't really need\Nanybody's help to get them.
Dialogue: 0,0:05:47.56,0:05:51.20,Default,,0000,0000,0000,,Let me tell you a little\Nbit about what they are.
Dialogue: 0,0:05:51.20,0:05:52.08,Default,,0000,0000,0000,,Endorphins.
Dialogue: 0,0:05:52.08,0:05:55.77,Default,,0000,0000,0000,,Endorphins are designed to do\None thing and one thing only,
Dialogue: 0,0:05:55.77,0:05:57.36,Default,,0000,0000,0000,,mask physical pain.
Dialogue: 0,0:05:58.52,0:05:59.81,Default,,0000,0000,0000,,That's it.
Dialogue: 0,0:05:59.81,0:06:01.04,Default,,0000,0000,0000,,That's what they do.
Dialogue: 0,0:06:01.04,0:06:01.98,Default,,0000,0000,0000,,If you're a runner,
Dialogue: 0,0:06:01.98,0:06:03.42,Default,,0000,0000,0000,,if you've ever gone\Nand done heavy exercise
Dialogue: 0,0:06:03.42,0:06:05.73,Default,,0000,0000,0000,,you've heard of an endorphin\Nrush or a runner's high.
Dialogue: 0,0:06:05.73,0:06:08.05,Default,,0000,0000,0000,,Basically what's happening is\Nwhen that runner's out there
Dialogue: 0,0:06:08.05,0:06:11.22,Default,,0000,0000,0000,,pushing their bodies harder\Nthan they've ever pushed before
Dialogue: 0,0:06:11.22,0:06:12.58,Default,,0000,0000,0000,,they feel good.
Dialogue: 0,0:06:12.58,0:06:16.22,Default,,0000,0000,0000,,When they're done with their\Nrun they feel fantastic.
Dialogue: 0,0:06:16.22,0:06:18.28,Default,,0000,0000,0000,,Then an hour later they're in pain
Dialogue: 0,0:06:18.28,0:06:21.48,Default,,0000,0000,0000,,for damage they caused to\Ntheir muscles an hour before.
Dialogue: 0,0:06:21.48,0:06:23.36,Default,,0000,0000,0000,,This is what endorphins\Nare designed to do.
Dialogue: 0,0:06:23.36,0:06:25.38,Default,,0000,0000,0000,,They're designed to make physical pain.
Dialogue: 0,0:06:25.38,0:06:27.20,Default,,0000,0000,0000,,The caveman reason for this stuff,
Dialogue: 0,0:06:27.20,0:06:29.37,Default,,0000,0000,0000,,'cause this stuff is all\Nfrom 50,000 years ago,
Dialogue: 0,0:06:29.37,0:06:32.76,Default,,0000,0000,0000,,understand homo sapien\Nexisted at the same time
Dialogue: 0,0:06:32.76,0:06:34.12,Default,,0000,0000,0000,,as other hominid species
Dialogue: 0,0:06:34.12,0:06:35.91,Default,,0000,0000,0000,,and yet we survived and they didn't.
Dialogue: 0,0:06:35.91,0:06:37.55,Default,,0000,0000,0000,,What is it about this species
Dialogue: 0,0:06:37.55,0:06:39.86,Default,,0000,0000,0000,,that's so good at survival and thriving?
Dialogue: 0,0:06:39.86,0:06:41.50,Default,,0000,0000,0000,,Look at the world we've built.
Dialogue: 0,0:06:41.50,0:06:44.21,Default,,0000,0000,0000,,It's not just that we're smart.
Dialogue: 0,0:06:44.21,0:06:45.32,Default,,0000,0000,0000,,We're certainly not the strongest
Dialogue: 0,0:06:45.32,0:06:47.14,Default,,0000,0000,0000,,and we're certainly not the smartest.
Dialogue: 0,0:06:47.14,0:06:49.04,Default,,0000,0000,0000,,It's that we're social animals.
Dialogue: 0,0:06:49.04,0:06:51.04,Default,,0000,0000,0000,,We have to do things together.
Dialogue: 0,0:06:51.04,0:06:52.92,Default,,0000,0000,0000,,We have to look after each other.
Dialogue: 0,0:06:52.92,0:06:54.27,Default,,0000,0000,0000,,And we have to work together
Dialogue: 0,0:06:54.27,0:06:57.12,Default,,0000,0000,0000,,to ensure that we\Nsurvive, that we do well.
Dialogue: 0,0:06:57.12,0:06:59.66,Default,,0000,0000,0000,,This is how we're designed.
Dialogue: 0,0:06:59.66,0:07:03.60,Default,,0000,0000,0000,,These chemicals are trying\Nto make that happen.
Dialogue: 0,0:07:03.60,0:07:06.01,Default,,0000,0000,0000,,In these caveman times 50,000 years ago,
Dialogue: 0,0:07:06.01,0:07:07.35,Default,,0000,0000,0000,,Paleolithic era,
Dialogue: 0,0:07:08.85,0:07:09.74,Default,,0000,0000,0000,,we had to eat.
Dialogue: 0,0:07:09.74,0:07:11.57,Default,,0000,0000,0000,,We're not the strongest,\Nwe're not the fastest.
Dialogue: 0,0:07:11.57,0:07:14.57,Default,,0000,0000,0000,,But there's one thing that\Nthe human animal is made for:
Dialogue: 0,0:07:14.57,0:07:15.64,Default,,0000,0000,0000,,endurance.
Dialogue: 0,0:07:15.64,0:07:17.83,Default,,0000,0000,0000,,We could track an animal for\Nhours and hours and hours
Dialogue: 0,0:07:17.83,0:07:19.17,Default,,0000,0000,0000,,and miles and miles and miles
Dialogue: 0,0:07:19.17,0:07:20.91,Default,,0000,0000,0000,,and if we were tired we'd keep going.
Dialogue: 0,0:07:20.91,0:07:21.90,Default,,0000,0000,0000,,If we got injured
Dialogue: 0,0:07:21.90,0:07:24.16,Default,,0000,0000,0000,,or we had to bring the\Nfood back to the cave,
Dialogue: 0,0:07:24.16,0:07:25.40,Default,,0000,0000,0000,,we'd continue to do it.
Dialogue: 0,0:07:25.40,0:07:27.04,Default,,0000,0000,0000,,It was so good, it felt so good,
Dialogue: 0,0:07:27.04,0:07:29.71,Default,,0000,0000,0000,,that maybe we'd even volunteer\Nto go hunting the next day
Dialogue: 0,0:07:29.71,0:07:31.51,Default,,0000,0000,0000,,just like we get addicted\Nto exercise, right?
Dialogue: 0,0:07:31.51,0:07:33.12,Default,,0000,0000,0000,,Oh my God, it was so much fun yesterday.
Dialogue: 0,0:07:33.12,0:07:36.00,Default,,0000,0000,0000,,I will totally go hunting tomorrow.
Dialogue: 0,0:07:36.00,0:07:38.89,Default,,0000,0000,0000,,Good system for the survival of the group.
Dialogue: 0,0:07:38.89,0:07:40.46,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:07:40.46,0:07:43.45,Default,,0000,0000,0000,,By the way, the reason laughing feels good
Dialogue: 0,0:07:43.45,0:07:44.91,Default,,0000,0000,0000,,is because of endorphins.
Dialogue: 0,0:07:44.91,0:07:47.14,Default,,0000,0000,0000,,You're actually convulsing\Nyour internal organs
Dialogue: 0,0:07:47.14,0:07:49.07,Default,,0000,0000,0000,,and endorphins are\Nmasking the physical pain.
Dialogue: 0,0:07:49.07,0:07:51.19,Default,,0000,0000,0000,,I'm sure everybody here\Nhas laughed so much
Dialogue: 0,0:07:51.19,0:07:52.52,Default,,0000,0000,0000,,that the endorphins eventually run out
Dialogue: 0,0:07:52.52,0:07:55.19,Default,,0000,0000,0000,,and you go, "Stop, stop, it hurts."
Dialogue: 0,0:07:55.19,0:07:56.85,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:07:56.85,0:07:57.76,Default,,0000,0000,0000,,Endorphins.
Dialogue: 0,0:07:57.76,0:07:58.91,Default,,0000,0000,0000,,They feel good.
Dialogue: 0,0:07:58.91,0:07:59.97,Default,,0000,0000,0000,,Dopamine.
Dialogue: 0,0:07:59.97,0:08:02.18,Default,,0000,0000,0000,,Dopamine is the feeling
Dialogue: 0,0:08:02.18,0:08:04.18,Default,,0000,0000,0000,,that you found something\Nyou're looking for
Dialogue: 0,0:08:04.18,0:08:06.88,Default,,0000,0000,0000,,or that you accomplish something\Nyou set out to accomplish.
Dialogue: 0,0:08:06.88,0:08:07.95,Default,,0000,0000,0000,,You know that feeling you get
Dialogue: 0,0:08:07.95,0:08:10.45,Default,,0000,0000,0000,,when you cross something\Noff your to do list?
Dialogue: 0,0:08:10.45,0:08:11.50,Default,,0000,0000,0000,,That's dopamine.
Dialogue: 0,0:08:11.50,0:08:12.34,Default,,0000,0000,0000,,Feels awesome.
Dialogue: 0,0:08:12.34,0:08:14.18,Default,,0000,0000,0000,,You know when you have a goal to hit
Dialogue: 0,0:08:14.18,0:08:16.56,Default,,0000,0000,0000,,and you achieve that goal\Nand you're like, "Yes!"
Dialogue: 0,0:08:16.56,0:08:18.36,Default,,0000,0000,0000,,You feel like you've won something, right?
Dialogue: 0,0:08:18.36,0:08:19.41,Default,,0000,0000,0000,,That's dopamine.
Dialogue: 0,0:08:19.41,0:08:20.82,Default,,0000,0000,0000,,The whole purpose of dopamine
Dialogue: 0,0:08:20.82,0:08:24.07,Default,,0000,0000,0000,,is to make sure that we get stuff done.
Dialogue: 0,0:08:24.95,0:08:27.24,Default,,0000,0000,0000,,The historical reason for dopamine,
Dialogue: 0,0:08:27.24,0:08:30.90,Default,,0000,0000,0000,,we would never eat if we only\Nwaited until we got hungry
Dialogue: 0,0:08:30.90,0:08:33.57,Default,,0000,0000,0000,,because there was no guarantee\Nthat we would find food.
Dialogue: 0,0:08:33.57,0:08:36.16,Default,,0000,0000,0000,,So dopamine exists to help\Nus go looking for food.
Dialogue: 0,0:08:36.16,0:08:37.91,Default,,0000,0000,0000,,We get dopamine when we eat,
Dialogue: 0,0:08:37.91,0:08:39.81,Default,,0000,0000,0000,,which is one of the\Nreasons we like eating,
Dialogue: 0,0:08:39.81,0:08:41.02,Default,,0000,0000,0000,,and so when you see something
Dialogue: 0,0:08:41.02,0:08:42.76,Default,,0000,0000,0000,,that reminds you of\Nsomething that feels good
Dialogue: 0,0:08:42.76,0:08:44.07,Default,,0000,0000,0000,,we wanna do the behavior
Dialogue: 0,0:08:44.07,0:08:46.17,Default,,0000,0000,0000,,that helps us get that feeling, right?
Dialogue: 0,0:08:46.17,0:08:47.75,Default,,0000,0000,0000,,Let's say you're out\Nthere going for a walk
Dialogue: 0,0:08:47.75,0:08:49.99,Default,,0000,0000,0000,,and you see an apple tree in the distance.
Dialogue: 0,0:08:49.99,0:08:50.84,Default,,0000,0000,0000,,(fingers snapping)\NYou get a small hit
Dialogue: 0,0:08:50.84,0:08:51.72,Default,,0000,0000,0000,,of dopamine.
Dialogue: 0,0:08:51.72,0:08:54.32,Default,,0000,0000,0000,,Then what it does is it\Nfocuses us on our goals.
Dialogue: 0,0:08:54.32,0:08:56.40,Default,,0000,0000,0000,,Now we start walking\Ntowards the apple tree.
Dialogue: 0,0:08:56.40,0:08:59.50,Default,,0000,0000,0000,,As the apple tree starts\Nto get a little bigger,
Dialogue: 0,0:08:59.50,0:09:00.80,Default,,0000,0000,0000,,we feel like we're making progress,
Dialogue: 0,0:09:00.80,0:09:01.74,Default,,0000,0000,0000,,(fingers snapping)\Nyou get another little shot
Dialogue: 0,0:09:01.74,0:09:02.62,Default,,0000,0000,0000,,of dopamine
Dialogue: 0,0:09:02.62,0:09:03.45,Default,,0000,0000,0000,,(fingers snapping)\Nand another little
Dialogue: 0,0:09:03.45,0:09:04.63,Default,,0000,0000,0000,,shot of dopamine until you get to the tree
Dialogue: 0,0:09:04.63,0:09:06.28,Default,,0000,0000,0000,,and you're like, "Yes!"
Dialogue: 0,0:09:06.28,0:09:09.75,Default,,0000,0000,0000,,This is why we're told you\Nmust write down your goals.
Dialogue: 0,0:09:09.75,0:09:11.76,Default,,0000,0000,0000,,Your goals must be tangible.
Dialogue: 0,0:09:11.76,0:09:13.68,Default,,0000,0000,0000,,There's a biological reason for that.
Dialogue: 0,0:09:13.68,0:09:15.96,Default,,0000,0000,0000,,We're very, very visually\Noriented animals.
Dialogue: 0,0:09:15.96,0:09:18.80,Default,,0000,0000,0000,,You have to be able to see the goal
Dialogue: 0,0:09:18.80,0:09:22.13,Default,,0000,0000,0000,,for it to biologically stay focused.
Dialogue: 0,0:09:22.13,0:09:23.27,Default,,0000,0000,0000,,If you don't write down your goals,
Dialogue: 0,0:09:23.27,0:09:24.65,Default,,0000,0000,0000,,if you can't see your goals,
Dialogue: 0,0:09:24.65,0:09:28.14,Default,,0000,0000,0000,,it's very hard to get\Nmotivated, to get inspired.
Dialogue: 0,0:09:28.14,0:09:30.76,Default,,0000,0000,0000,,For example, think\Nabout corporate visions.
Dialogue: 0,0:09:30.76,0:09:33.99,Default,,0000,0000,0000,,A corporate vision has to\Nbe some thing we can see.
Dialogue: 0,0:09:33.99,0:09:36.22,Default,,0000,0000,0000,,That's why it's called a vision.
Dialogue: 0,0:09:36.22,0:09:37.87,Default,,0000,0000,0000,,You can see it.
Dialogue: 0,0:09:37.87,0:09:39.80,Default,,0000,0000,0000,,To be the biggest, most respected,
Dialogue: 0,0:09:39.80,0:09:42.68,Default,,0000,0000,0000,,to be the fastest growing are not visions.
Dialogue: 0,0:09:42.68,0:09:44.43,Default,,0000,0000,0000,,They're nothing.
Dialogue: 0,0:09:44.43,0:09:45.95,Default,,0000,0000,0000,,What does that even look like?
Dialogue: 0,0:09:45.95,0:09:47.15,Default,,0000,0000,0000,,Respected by whom?
Dialogue: 0,0:09:47.15,0:09:48.50,Default,,0000,0000,0000,,Your mother, your self,
Dialogue: 0,0:09:48.50,0:09:50.85,Default,,0000,0000,0000,,your friends, your\Nshareholders, who knows?
Dialogue: 0,0:09:50.85,0:09:51.74,Default,,0000,0000,0000,,What's the metric?
Dialogue: 0,0:09:51.74,0:09:52.68,Default,,0000,0000,0000,,Don't know.
Dialogue: 0,0:09:52.68,0:09:53.54,Default,,0000,0000,0000,,It's amorphous.
Dialogue: 0,0:09:53.54,0:09:55.18,Default,,0000,0000,0000,,Doesn't motivate us.
Dialogue: 0,0:09:55.18,0:09:56.66,Default,,0000,0000,0000,,Just like I can't tell you
Dialogue: 0,0:09:56.66,0:10:00.38,Default,,0000,0000,0000,,you will get a bonus if you achieve more.
Dialogue: 0,0:10:00.38,0:10:02.28,Default,,0000,0000,0000,,You're gonna ask me, "How much more?"
Dialogue: 0,0:10:02.28,0:10:04.73,Default,,0000,0000,0000,,I'm gonna say, "More."
Dialogue: 0,0:10:04.73,0:10:05.72,Default,,0000,0000,0000,,Doesn't work.
Dialogue: 0,0:10:05.72,0:10:07.63,Default,,0000,0000,0000,,You need a tangible goal.
Dialogue: 0,0:10:07.63,0:10:09.00,Default,,0000,0000,0000,,You need a tangible goal.
Dialogue: 0,0:10:09.00,0:10:10.98,Default,,0000,0000,0000,,Here's a great vision.
Dialogue: 0,0:10:10.98,0:10:13.82,Default,,0000,0000,0000,,Martin Luther King, I have a dream
Dialogue: 0,0:10:13.82,0:10:17.38,Default,,0000,0000,0000,,that one day little black\Nchildren and little white children
Dialogue: 0,0:10:17.38,0:10:18.60,Default,,0000,0000,0000,,will play on the playground together
Dialogue: 0,0:10:18.60,0:10:19.91,Default,,0000,0000,0000,,then hold hands together.
Dialogue: 0,0:10:19.91,0:10:21.14,Default,,0000,0000,0000,,We can imagine that.
Dialogue: 0,0:10:21.14,0:10:22.69,Default,,0000,0000,0000,,We can set our sights on that.
Dialogue: 0,0:10:22.69,0:10:25.28,Default,,0000,0000,0000,,Every time we achieve a\Ngoal and achieve a metric
Dialogue: 0,0:10:25.28,0:10:26.15,Default,,0000,0000,0000,,and achieve a milestone
Dialogue: 0,0:10:26.15,0:10:28.62,Default,,0000,0000,0000,,that makes us feel like\Nwe're making progress
Dialogue: 0,0:10:28.62,0:10:30.33,Default,,0000,0000,0000,,to the vision we can see,
Dialogue: 0,0:10:30.33,0:10:31.17,Default,,0000,0000,0000,,(fingers snapping)
Dialogue: 0,0:10:31.17,0:10:31.100,Default,,0000,0000,0000,,we keep going and going and going
Dialogue: 0,0:10:31.100,0:10:34.15,Default,,0000,0000,0000,,until we achieve something remarkable.
Dialogue: 0,0:10:34.15,0:10:35.52,Default,,0000,0000,0000,,You have to be able to see it.
Dialogue: 0,0:10:35.52,0:10:36.35,Default,,0000,0000,0000,,Dopamine.
Dialogue: 0,0:10:38.36,0:10:40.75,Default,,0000,0000,0000,,Like I said, dopamine\Nis the feeling you get
Dialogue: 0,0:10:40.75,0:10:41.92,Default,,0000,0000,0000,,when you set out to find something
Dialogue: 0,0:10:41.92,0:10:43.33,Default,,0000,0000,0000,,you're looking for, as well.
Dialogue: 0,0:10:43.33,0:10:44.87,Default,,0000,0000,0000,,We talked about the to do list.
Dialogue: 0,0:10:44.87,0:10:47.98,Default,,0000,0000,0000,,I came home from a trip\Njust a couple days ago
Dialogue: 0,0:10:47.98,0:10:49.54,Default,,0000,0000,0000,,and I had a bunch of errands to run
Dialogue: 0,0:10:49.54,0:10:51.90,Default,,0000,0000,0000,,and I wrote down a little\Nlist of things I had to do
Dialogue: 0,0:10:51.90,0:10:53.90,Default,,0000,0000,0000,,and off I went.
Dialogue: 0,0:10:53.90,0:10:56.45,Default,,0000,0000,0000,,As I was walking past, I\Nthink it was the dry cleaners,
Dialogue: 0,0:10:56.45,0:10:58.75,Default,,0000,0000,0000,,I don't remember, I was\Nwalking past something,
Dialogue: 0,0:10:58.75,0:11:00.01,Default,,0000,0000,0000,,I remembered oh, I have to do that
Dialogue: 0,0:11:00.01,0:11:02.66,Default,,0000,0000,0000,,and I hadn't written it\Ndown on my to do list
Dialogue: 0,0:11:02.66,0:11:04.96,Default,,0000,0000,0000,,so I went in and finished\Nwhat I needed to do
Dialogue: 0,0:11:04.96,0:11:08.09,Default,,0000,0000,0000,,and then when I came out I\Nthen wrote it on my to do list
Dialogue: 0,0:11:08.09,0:11:09.51,Default,,0000,0000,0000,,and then crossed it out.
Dialogue: 0,0:11:09.51,0:11:10.95,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:11:10.95,0:11:12.14,Default,,0000,0000,0000,,'Cause I wanted the dopamine.
Dialogue: 0,0:11:12.14,0:11:13.05,Default,,0000,0000,0000,,Feels good.
Dialogue: 0,0:11:15.47,0:11:18.26,Default,,0000,0000,0000,,Dopamine comes with a warning.
Dialogue: 0,0:11:18.26,0:11:22.01,Default,,0000,0000,0000,,Dopamine is highly,\Nhighly, highly addictive.
Dialogue: 0,0:11:24.48,0:11:27.24,Default,,0000,0000,0000,,Here's some other things\Nthat release dopamine.
Dialogue: 0,0:11:27.24,0:11:30.99,Default,,0000,0000,0000,,Alcohol, nicotine,\Ngambling, your cell phone.
Dialogue: 0,0:11:33.24,0:11:34.08,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:11:34.08,0:11:35.47,Default,,0000,0000,0000,,Oh, you think I'm joking.
Dialogue: 0,0:11:35.47,0:11:36.84,Default,,0000,0000,0000,,Okay, we've all been told
Dialogue: 0,0:11:36.84,0:11:39.67,Default,,0000,0000,0000,,that if you wake up in the morning
Dialogue: 0,0:11:41.00,0:11:44.69,Default,,0000,0000,0000,,and you crave a drink,\Nyou might be an alcoholic.
Dialogue: 0,0:11:44.69,0:11:45.78,Default,,0000,0000,0000,,Well if you wake up in the morning
Dialogue: 0,0:11:45.78,0:11:46.87,Default,,0000,0000,0000,,and the first thing you\Ndo is check your phone
Dialogue: 0,0:11:46.87,0:11:49.81,Default,,0000,0000,0000,,before you even get out of bed,
Dialogue: 0,0:11:49.81,0:11:51.27,Default,,0000,0000,0000,,you might be an addict.
Dialogue: 0,0:11:51.27,0:11:54.50,Default,,0000,0000,0000,,If you walk from room to\Nroom in your own apartment
Dialogue: 0,0:11:54.50,0:11:55.93,Default,,0000,0000,0000,,holding your telephone,
Dialogue: 0,0:11:55.93,0:11:58.93,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:12:01.41,0:12:03.41,Default,,0000,0000,0000,,you might be an addict.
Dialogue: 0,0:12:03.41,0:12:05.02,Default,,0000,0000,0000,,When you're driving in your car
Dialogue: 0,0:12:05.02,0:12:08.11,Default,,0000,0000,0000,,and you get a text and\Nyour phone goes beep,
Dialogue: 0,0:12:08.11,0:12:11.42,Default,,0000,0000,0000,,we hate email, true, we love\Nthe beep, the buzz, the ding.
Dialogue: 0,0:12:11.42,0:12:14.06,Default,,0000,0000,0000,,(moaning)
Dialogue: 0,0:12:14.06,0:12:14.90,Default,,0000,0000,0000,,Right?
Dialogue: 0,0:12:14.90,0:12:16.30,Default,,0000,0000,0000,,You'll be there in 10 minutes
Dialogue: 0,0:12:16.30,0:12:19.45,Default,,0000,0000,0000,,and yet you have to look at it right now.
Dialogue: 0,0:12:19.45,0:12:20.48,Default,,0000,0000,0000,,You might be an addict.
Dialogue: 0,0:12:20.48,0:12:21.31,Default,,0000,0000,0000,,Even if you read it
Dialogue: 0,0:12:21.31,0:12:23.81,Default,,0000,0000,0000,,and it says are you free\Nfor dinner next Thursday
Dialogue: 0,0:12:23.81,0:12:25.43,Default,,0000,0000,0000,,and you have to reply immediately,
Dialogue: 0,0:12:25.43,0:12:28.70,Default,,0000,0000,0000,,you can't wait the 10 minutes,\Nyou might be an addict.
Dialogue: 0,0:12:28.70,0:12:30.23,Default,,0000,0000,0000,,For all you gen y's out there
Dialogue: 0,0:12:30.23,0:12:31.85,Default,,0000,0000,0000,,who like to think that\Nyou're better at multitasking
Dialogue: 0,0:12:31.85,0:12:33.50,Default,,0000,0000,0000,,because you grew up with the technology,
Dialogue: 0,0:12:33.50,0:12:36.78,Default,,0000,0000,0000,,then why do you keep crashing\Nyour cars when you're texting?
Dialogue: 0,0:12:36.78,0:12:38.34,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:12:38.34,0:12:39.99,Default,,0000,0000,0000,,You're not better at multitasking,
Dialogue: 0,0:12:39.99,0:12:41.78,Default,,0000,0000,0000,,you're better at getting distracted.
Dialogue: 0,0:12:41.78,0:12:44.86,Default,,0000,0000,0000,,In fact if you look at the statistics
Dialogue: 0,0:12:45.83,0:12:47.78,Default,,0000,0000,0000,,diagnoses of ADD and ADHD
Dialogue: 0,0:12:47.78,0:12:51.14,Default,,0000,0000,0000,,have risen 66% in the past 10 years.
Dialogue: 0,0:12:51.14,0:12:55.20,Default,,0000,0000,0000,,ADD and ADHD is a frontal lobe disorder.
Dialogue: 0,0:12:55.20,0:12:56.95,Default,,0000,0000,0000,,Are you telling me out of nowhere
Dialogue: 0,0:12:56.95,0:12:59.93,Default,,0000,0000,0000,,66% of our youth have a frontal problem?
Dialogue: 0,0:12:59.93,0:13:01.17,Default,,0000,0000,0000,,Where did that come from?
Dialogue: 0,0:13:01.17,0:13:03.80,Default,,0000,0000,0000,,No, it's a misdiagnosis.
Dialogue: 0,0:13:03.80,0:13:07.37,Default,,0000,0000,0000,,What are the symptoms of a\Ndopamine addiction to technology?
Dialogue: 0,0:13:07.37,0:13:08.31,Default,,0000,0000,0000,,Distractibility,
Dialogue: 0,0:13:08.31,0:13:10.69,Default,,0000,0000,0000,,inability to get things done,
Dialogue: 0,0:13:10.69,0:13:14.84,Default,,0000,0000,0000,,easily distracted, shortness of attention,
Dialogue: 0,0:13:14.84,0:13:17.63,Default,,0000,0000,0000,,it's all the same thing\Nso we misdiagnose things.
Dialogue: 0,0:13:17.63,0:13:18.47,Default,,0000,0000,0000,,It's this.
Dialogue: 0,0:13:18.47,0:13:20.56,Default,,0000,0000,0000,,It's the addictive quality of dopamine.
Dialogue: 0,0:13:20.56,0:13:23.45,Default,,0000,0000,0000,,We can also get addicted to\Nperformance in our companies
Dialogue: 0,0:13:23.45,0:13:25.32,Default,,0000,0000,0000,,when all they do is\Ngive us numbers to hit,
Dialogue: 0,0:13:25.32,0:13:26.59,Default,,0000,0000,0000,,numbers to hit, numbers to hit,
Dialogue: 0,0:13:26.59,0:13:28.36,Default,,0000,0000,0000,,and a bonus you get and a bonus you get
Dialogue: 0,0:13:28.36,0:13:29.38,Default,,0000,0000,0000,,and a bonus you get.
Dialogue: 0,0:13:29.38,0:13:31.04,Default,,0000,0000,0000,,All they're doing is\Nfeeding us with dopamine
Dialogue: 0,0:13:31.04,0:13:32.18,Default,,0000,0000,0000,,and we can't help ourselves.
Dialogue: 0,0:13:32.18,0:13:34.03,Default,,0000,0000,0000,,All we do is want more, more, and more.
Dialogue: 0,0:13:34.03,0:13:37.11,Default,,0000,0000,0000,,It's no surprise that the\Nbanks destroyed the economy
Dialogue: 0,0:13:37.11,0:13:39.53,Default,,0000,0000,0000,,because one of the things we\Nknow about a dopamine addict
Dialogue: 0,0:13:39.53,0:13:41.20,Default,,0000,0000,0000,,is they will do anything\Nto get another hit,
Dialogue: 0,0:13:41.20,0:13:43.07,Default,,0000,0000,0000,,sometimes at the sacrifice\Nof their own resources
Dialogue: 0,0:13:43.07,0:13:43.99,Default,,0000,0000,0000,,and their relationships.
Dialogue: 0,0:13:43.99,0:13:47.01,Default,,0000,0000,0000,,Ask any alcoholic, gambling\Naddict, or drug addict.
Dialogue: 0,0:13:47.01,0:13:48.96,Default,,0000,0000,0000,,Ask them how their relationships are doing
Dialogue: 0,0:13:48.96,0:13:51.37,Default,,0000,0000,0000,,and if they've squandered\Nany of their resources.
Dialogue: 0,0:13:51.37,0:13:52.52,Default,,0000,0000,0000,,It's an addiction.
Dialogue: 0,0:13:52.52,0:13:56.02,Default,,0000,0000,0000,,Dopamine is dangerous if it is unbalanced.
Dialogue: 0,0:13:57.08,0:13:58.30,Default,,0000,0000,0000,,It is hugely helpful
Dialogue: 0,0:13:58.30,0:14:00.42,Default,,0000,0000,0000,,when in a comfortable and balanced system.
Dialogue: 0,0:14:00.42,0:14:04.58,Default,,0000,0000,0000,,But when unbalanced it's\Ndangerous and it's destructive.
Dialogue: 0,0:14:06.07,0:14:08.35,Default,,0000,0000,0000,,You don't need anybody's\Nhelp to get these.
Dialogue: 0,0:14:08.35,0:14:11.77,Default,,0000,0000,0000,,Go for a run, achieve your\Ngoals, you'll get dopamine,
Dialogue: 0,0:14:11.77,0:14:13.36,Default,,0000,0000,0000,,you'll get endorphins,
Dialogue: 0,0:14:13.36,0:14:14.79,Default,,0000,0000,0000,,but you won't have any feeling
Dialogue: 0,0:14:14.79,0:14:16.55,Default,,0000,0000,0000,,of fulfillment or love or trust.
Dialogue: 0,0:14:16.55,0:14:17.72,Default,,0000,0000,0000,,That's where these come in.
Dialogue: 0,0:14:17.72,0:14:19.71,Default,,0000,0000,0000,,These are attempting to manage these.
Dialogue: 0,0:14:19.71,0:14:21.51,Default,,0000,0000,0000,,This is what makes our society great.
Dialogue: 0,0:14:21.51,0:14:24.72,Default,,0000,0000,0000,,This is where people like\NJohnny Bravo come from.
Dialogue: 0,0:14:24.72,0:14:26.61,Default,,0000,0000,0000,,It's because of these two chemicals
Dialogue: 0,0:14:26.61,0:14:30.01,Default,,0000,0000,0000,,that leaders really fulfill\Ntheir great responsibility.
Dialogue: 0,0:14:30.01,0:14:32.51,Default,,0000,0000,0000,,Outside in the world is danger
Dialogue: 0,0:14:33.80,0:14:36.45,Default,,0000,0000,0000,,at all times for various reasons.
Dialogue: 0,0:14:36.45,0:14:37.68,Default,,0000,0000,0000,,In caveman times
Dialogue: 0,0:14:37.68,0:14:41.50,Default,,0000,0000,0000,,that danger may have been\Na saber-toothed tiger,
Dialogue: 0,0:14:41.50,0:14:42.89,Default,,0000,0000,0000,,it may have been the weather,
Dialogue: 0,0:14:42.89,0:14:44.89,Default,,0000,0000,0000,,it may have been a lack of resources,
Dialogue: 0,0:14:44.89,0:14:47.06,Default,,0000,0000,0000,,it may have been who knows,\Nany number of things,
Dialogue: 0,0:14:47.06,0:14:50.24,Default,,0000,0000,0000,,things that with no conscience\Nare trying to kill you.
Dialogue: 0,0:14:50.24,0:14:52.22,Default,,0000,0000,0000,,They want to end your life.
Dialogue: 0,0:14:52.22,0:14:54.03,Default,,0000,0000,0000,,So how do we survive?
Dialogue: 0,0:14:54.03,0:14:55.39,Default,,0000,0000,0000,,We work together.
Dialogue: 0,0:14:55.39,0:14:58.28,Default,,0000,0000,0000,,Together we come together in our groups
Dialogue: 0,0:14:58.28,0:15:00.65,Default,,0000,0000,0000,,and our companies and our tribes
Dialogue: 0,0:15:00.65,0:15:02.32,Default,,0000,0000,0000,,to feel like we belong,
Dialogue: 0,0:15:02.32,0:15:04.38,Default,,0000,0000,0000,,to be around people who\Nbelieve what we believe
Dialogue: 0,0:15:04.38,0:15:06.46,Default,,0000,0000,0000,,so that we may feel safe.
Dialogue: 0,0:15:07.35,0:15:09.08,Default,,0000,0000,0000,,When we're surrounded by people
Dialogue: 0,0:15:09.08,0:15:11.51,Default,,0000,0000,0000,,who have our best interest\Nin mind and we feel safe
Dialogue: 0,0:15:11.51,0:15:13.39,Default,,0000,0000,0000,,we will organize ourselves and cooperate
Dialogue: 0,0:15:13.39,0:15:14.97,Default,,0000,0000,0000,,to face the dangers externally.
Dialogue: 0,0:15:14.97,0:15:18.25,Default,,0000,0000,0000,,Don't forget the outside\Ndangers are a constant.
Dialogue: 0,0:15:18.25,0:15:19.13,Default,,0000,0000,0000,,In a modern world
Dialogue: 0,0:15:19.13,0:15:20.95,Default,,0000,0000,0000,,the outside dangers\Nmay be your competition
Dialogue: 0,0:15:20.95,0:15:22.18,Default,,0000,0000,0000,,that's trying to put you out of business,
Dialogue: 0,0:15:22.18,0:15:23.83,Default,,0000,0000,0000,,or at least steal your business.
Dialogue: 0,0:15:23.83,0:15:26.42,Default,,0000,0000,0000,,It might be the ebbs and\Nflows of the economy.
Dialogue: 0,0:15:26.42,0:15:27.56,Default,,0000,0000,0000,,It might be terrorism.
Dialogue: 0,0:15:27.56,0:15:30.29,Default,,0000,0000,0000,,All of these unknowns all trying\Nto put you out of business,
Dialogue: 0,0:15:30.29,0:15:32.54,Default,,0000,0000,0000,,take away your job, take\Naway your livelihood,
Dialogue: 0,0:15:32.54,0:15:33.42,Default,,0000,0000,0000,,end it for you.
Dialogue: 0,0:15:33.42,0:15:34.80,Default,,0000,0000,0000,,Nothing personal.
Dialogue: 0,0:15:34.80,0:15:36.27,Default,,0000,0000,0000,,It's a constant.
Dialogue: 0,0:15:36.27,0:15:37.72,Default,,0000,0000,0000,,Inside our organizations
Dialogue: 0,0:15:37.72,0:15:41.88,Default,,0000,0000,0000,,the dangers we face are not a\Nconstant, they are a variable.
Dialogue: 0,0:15:42.89,0:15:45.74,Default,,0000,0000,0000,,They are the decisions of leadership
Dialogue: 0,0:15:45.74,0:15:49.11,Default,,0000,0000,0000,,as to how safe they make\Nus feel when we go to work.
Dialogue: 0,0:15:49.11,0:15:51.36,Default,,0000,0000,0000,,This is the job of leaders.
Dialogue: 0,0:15:52.27,0:15:55.01,Default,,0000,0000,0000,,Aesop said it better than I can.
Dialogue: 0,0:15:55.01,0:15:56.100,Default,,0000,0000,0000,,There's an Aesop fable
Dialogue: 0,0:15:56.100,0:15:59.56,Default,,0000,0000,0000,,about four oxen that stand tail to tail.
Dialogue: 0,0:15:59.56,0:16:01.44,Default,,0000,0000,0000,,Whenever the lion tries to eat them,
Dialogue: 0,0:16:01.44,0:16:03.93,Default,,0000,0000,0000,,no matter what angle\Nfrom which he attacks,
Dialogue: 0,0:16:03.93,0:16:06.40,Default,,0000,0000,0000,,he will always be met with horns.
Dialogue: 0,0:16:06.40,0:16:08.93,Default,,0000,0000,0000,,However, due to infighting\Nand disagreements
Dialogue: 0,0:16:08.93,0:16:11.93,Default,,0000,0000,0000,,they separate and they go and graze
Dialogue: 0,0:16:11.93,0:16:14.19,Default,,0000,0000,0000,,in different parts of the field.
Dialogue: 0,0:16:14.19,0:16:18.68,Default,,0000,0000,0000,,And one by one the lion picks\Nthem off and kills them all.
Dialogue: 0,0:16:18.68,0:16:20.93,Default,,0000,0000,0000,,When we stand together,
Dialogue: 0,0:16:20.93,0:16:23.91,Default,,0000,0000,0000,,we can more easily face\Nthe dangers outside.
Dialogue: 0,0:16:23.91,0:16:25.89,Default,,0000,0000,0000,,When we break up inside our companies,
Dialogue: 0,0:16:25.89,0:16:27.50,Default,,0000,0000,0000,,if our leaders don't allow us a space
Dialogue: 0,0:16:27.50,0:16:29.45,Default,,0000,0000,0000,,to feel safe inside our own companies,
Dialogue: 0,0:16:29.45,0:16:30.88,Default,,0000,0000,0000,,to feel like we belong,
Dialogue: 0,0:16:30.88,0:16:33.95,Default,,0000,0000,0000,,then we have to, we're forced\Nto exert our own energy
Dialogue: 0,0:16:33.95,0:16:36.39,Default,,0000,0000,0000,,to protect ourselves from each other
Dialogue: 0,0:16:36.39,0:16:38.04,Default,,0000,0000,0000,,and, by the way, expose ourselves
Dialogue: 0,0:16:38.04,0:16:40.08,Default,,0000,0000,0000,,to greater danger from the outside.
Dialogue: 0,0:16:40.08,0:16:41.73,Default,,0000,0000,0000,,If you have to worry about politics,
Dialogue: 0,0:16:41.73,0:16:43.74,Default,,0000,0000,0000,,if you have to worry about\Nsomeone stealing your credit,
Dialogue: 0,0:16:43.74,0:16:46.72,Default,,0000,0000,0000,,if you have to worry about\Nyour boss not having your back,
Dialogue: 0,0:16:46.72,0:16:49.56,Default,,0000,0000,0000,,think about the energy you\Ninvest, not in your business,
Dialogue: 0,0:16:49.56,0:16:51.36,Default,,0000,0000,0000,,not in the products\Nyou're trying to develop,
Dialogue: 0,0:16:51.36,0:16:54.07,Default,,0000,0000,0000,,not in your work, not in\Nhow great you're producing,
Dialogue: 0,0:16:54.07,0:16:55.16,Default,,0000,0000,0000,,not in your creativity,
Dialogue: 0,0:16:55.16,0:16:58.54,Default,,0000,0000,0000,,but in just keeping yourself feeling safe.
Dialogue: 0,0:16:58.54,0:17:00.21,Default,,0000,0000,0000,,This is destructive.
Dialogue: 0,0:17:01.53,0:17:03.36,Default,,0000,0000,0000,,The responsibility of\Nleadership is two things.
Dialogue: 0,0:17:03.36,0:17:07.01,Default,,0000,0000,0000,,One, to determine who gets\Nin and who doesn't get in.
Dialogue: 0,0:17:07.01,0:17:08.62,Default,,0000,0000,0000,,This is what it means to start with why.
Dialogue: 0,0:17:08.62,0:17:10.20,Default,,0000,0000,0000,,What are our values, what are our beliefs?
Dialogue: 0,0:17:10.20,0:17:11.86,Default,,0000,0000,0000,,Who can we allow in?
Dialogue: 0,0:17:11.86,0:17:15.00,Default,,0000,0000,0000,,Second thing is to decide how big this is.
Dialogue: 0,0:17:15.00,0:17:16.92,Default,,0000,0000,0000,,How big do we make the circle of safety?
Dialogue: 0,0:17:16.92,0:17:18.88,Default,,0000,0000,0000,,How big do we make the\Ncircle of belonging?
Dialogue: 0,0:17:18.88,0:17:21.45,Default,,0000,0000,0000,,Do we keep it around just\Nour c-level executives
Dialogue: 0,0:17:21.45,0:17:23.47,Default,,0000,0000,0000,,and call it an inner circle
Dialogue: 0,0:17:23.47,0:17:25.93,Default,,0000,0000,0000,,and allow others to try\Nand fend for themselves
Dialogue: 0,0:17:25.93,0:17:29.25,Default,,0000,0000,0000,,and maybe trying to get\Ninto our inner circle?
Dialogue: 0,0:17:29.25,0:17:30.17,Default,,0000,0000,0000,,Or do we extend it
Dialogue: 0,0:17:30.17,0:17:32.33,Default,,0000,0000,0000,,to the outermost edges\Nof the organization?
Dialogue: 0,0:17:32.33,0:17:34.67,Default,,0000,0000,0000,,Great leaders extend the circle of safety,
Dialogue: 0,0:17:34.67,0:17:37.58,Default,,0000,0000,0000,,the circle of belonging,\Nout to the outer most edges
Dialogue: 0,0:17:37.58,0:17:41.52,Default,,0000,0000,0000,,so the most junior person\Nfeels like they belong,
Dialogue: 0,0:17:41.52,0:17:45.09,Default,,0000,0000,0000,,feels safe, feels like they have top cover
Dialogue: 0,0:17:45.09,0:17:47.36,Default,,0000,0000,0000,,from somebody like Johnny Bravo.
Dialogue: 0,0:17:47.36,0:17:51.84,Default,,0000,0000,0000,,That's what these other two\Nchemicals are trying to do.
Dialogue: 0,0:17:51.84,0:17:54.60,Default,,0000,0000,0000,,Serotonin is the leadership chemical,
Dialogue: 0,0:17:54.60,0:17:58.60,Default,,0000,0000,0000,,is responsible for feelings\Nof pride and status.
Dialogue: 0,0:18:00.92,0:18:03.38,Default,,0000,0000,0000,,This is why public\Nrecognition is very important.
Dialogue: 0,0:18:03.38,0:18:06.93,Default,,0000,0000,0000,,We are social animals and we\Nneed the recognition of others.
Dialogue: 0,0:18:06.93,0:18:08.61,Default,,0000,0000,0000,,This is why we have the Oscars
Dialogue: 0,0:18:08.61,0:18:11.38,Default,,0000,0000,0000,,and this is why we have\Npublic awards events.
Dialogue: 0,0:18:11.38,0:18:14.58,Default,,0000,0000,0000,,This is why we have\Ncommencement for graduation.
Dialogue: 0,0:18:14.58,0:18:15.48,Default,,0000,0000,0000,,Think about it.
Dialogue: 0,0:18:15.48,0:18:18.60,Default,,0000,0000,0000,,What does it really take\Nto graduate college?
Dialogue: 0,0:18:18.60,0:18:19.98,Default,,0000,0000,0000,,You need to pay your bills,
Dialogue: 0,0:18:19.98,0:18:21.40,Default,,0000,0000,0000,,fulfill the minimum requirements,
Dialogue: 0,0:18:21.40,0:18:23.67,Default,,0000,0000,0000,,and collect enough credits.
Dialogue: 0,0:18:23.67,0:18:24.95,Default,,0000,0000,0000,,That's it.
Dialogue: 0,0:18:24.95,0:18:26.10,Default,,0000,0000,0000,,It's a formula.
Dialogue: 0,0:18:26.10,0:18:28.23,Default,,0000,0000,0000,,You can get an email that\Nsays congratulations,
Dialogue: 0,0:18:28.23,0:18:31.37,Default,,0000,0000,0000,,you've fulfilled all the\Nrequirements for graduation,
Dialogue: 0,0:18:31.37,0:18:35.05,Default,,0000,0000,0000,,enclosed please print out\Nthe PDF of your diploma.
Dialogue: 0,0:18:35.05,0:18:36.84,Default,,0000,0000,0000,,PS, magna cum laude.
Dialogue: 0,0:18:36.84,0:18:37.93,Default,,0000,0000,0000,,Right?
Dialogue: 0,0:18:37.93,0:18:39.67,Default,,0000,0000,0000,,Wouldn't feel so good, right?
Dialogue: 0,0:18:39.67,0:18:42.01,Default,,0000,0000,0000,,Instead we have a big ceremony
Dialogue: 0,0:18:42.01,0:18:43.95,Default,,0000,0000,0000,,to recognize the accomplishment.
Dialogue: 0,0:18:43.95,0:18:47.32,Default,,0000,0000,0000,,In the audience we put\Nour family and our friends
Dialogue: 0,0:18:47.32,0:18:49.18,Default,,0000,0000,0000,,and our teachers, all\Nof those in our tribe
Dialogue: 0,0:18:49.18,0:18:51.38,Default,,0000,0000,0000,,who have supported us\Nand watched our backs
Dialogue: 0,0:18:51.38,0:18:53.19,Default,,0000,0000,0000,,as we've made it through.
Dialogue: 0,0:18:53.19,0:18:54.66,Default,,0000,0000,0000,,Then we show up on that day
Dialogue: 0,0:18:54.66,0:18:57.42,Default,,0000,0000,0000,,and we go up on that stage\Nand we take our diploma.
Dialogue: 0,0:18:57.42,0:18:58.53,Default,,0000,0000,0000,,It feels great.
Dialogue: 0,0:18:58.53,0:19:01.32,Default,,0000,0000,0000,,We feel our status rise,\Nwe feel our pride go up.
Dialogue: 0,0:19:01.32,0:19:03.55,Default,,0000,0000,0000,,By the way, when you have\Nserotonin in your veins
Dialogue: 0,0:19:03.55,0:19:05.98,Default,,0000,0000,0000,,your confidence goes up also.
Dialogue: 0,0:19:05.98,0:19:09.04,Default,,0000,0000,0000,,Here's the best part about serotonin.
Dialogue: 0,0:19:09.04,0:19:12.55,Default,,0000,0000,0000,,At the exact moment that\Nyou took your diploma
Dialogue: 0,0:19:12.55,0:19:14.97,Default,,0000,0000,0000,,and you felt that surge of\Nserotonin go through your body,
Dialogue: 0,0:19:14.97,0:19:18.15,Default,,0000,0000,0000,,at the exact moment your\Nparents sitting in the audience
Dialogue: 0,0:19:18.15,0:19:19.65,Default,,0000,0000,0000,,also got a surge of serotonin
Dialogue: 0,0:19:19.65,0:19:22.87,Default,,0000,0000,0000,,and also felt an intense\Npride watching you graduate.
Dialogue: 0,0:19:22.87,0:19:25.83,Default,,0000,0000,0000,,This is what serotonin is trying to do.
Dialogue: 0,0:19:25.83,0:19:28.44,Default,,0000,0000,0000,,It is trying to reinforce the relationship
Dialogue: 0,0:19:28.44,0:19:31.58,Default,,0000,0000,0000,,between parent and\Nchild, boss and employee,
Dialogue: 0,0:19:31.58,0:19:34.22,Default,,0000,0000,0000,,coach and player, the caregiver
Dialogue: 0,0:19:34.22,0:19:38.60,Default,,0000,0000,0000,,and the one who is grateful\Nfor the support they are given.
Dialogue: 0,0:19:38.60,0:19:39.68,Default,,0000,0000,0000,,Think about it.
Dialogue: 0,0:19:39.68,0:19:41.86,Default,,0000,0000,0000,,Think of the speeches that we give.
Dialogue: 0,0:19:41.86,0:19:44.15,Default,,0000,0000,0000,,If you give an award to\Nsomebody, what do they say?
Dialogue: 0,0:19:44.15,0:19:45.46,Default,,0000,0000,0000,,I couldn't have done it,
Dialogue: 0,0:19:45.46,0:19:47.62,Default,,0000,0000,0000,,I thank God, I thank my\Nparents, I thank my coach.
Dialogue: 0,0:19:47.62,0:19:51.23,Default,,0000,0000,0000,,We thank the person who we\Nbelieve was looking out for us.
Dialogue: 0,0:19:51.23,0:19:54.58,Default,,0000,0000,0000,,"We could not have done\Nthis without them," we say.
Dialogue: 0,0:19:54.58,0:19:57.76,Default,,0000,0000,0000,,And they look at us and they\Nsay, "I'm so proud of you."
Dialogue: 0,0:19:57.76,0:19:59.78,Default,,0000,0000,0000,,And we work to make them proud.
Dialogue: 0,0:19:59.78,0:20:01.70,Default,,0000,0000,0000,,Great teams don't wanna win the trophy.
Dialogue: 0,0:20:01.70,0:20:04.16,Default,,0000,0000,0000,,Great teams wanna win one for the coach.
Dialogue: 0,0:20:04.16,0:20:06.41,Default,,0000,0000,0000,,They wanna make the coach proud.
Dialogue: 0,0:20:06.41,0:20:09.07,Default,,0000,0000,0000,,We wanna make our parents proud.
Dialogue: 0,0:20:09.07,0:20:11.90,Default,,0000,0000,0000,,It raises our status and\Nit raises our confidence
Dialogue: 0,0:20:11.90,0:20:14.62,Default,,0000,0000,0000,,and it feels good and we in\Nturn will look after others
Dialogue: 0,0:20:14.62,0:20:16.01,Default,,0000,0000,0000,,so that they may accomplish the same.
Dialogue: 0,0:20:16.01,0:20:20.08,Default,,0000,0000,0000,,This is what serotonin is\Ntrying desperately to do.
Dialogue: 0,0:20:20.08,0:20:22.96,Default,,0000,0000,0000,,The problem is you can trick serotonin.
Dialogue: 0,0:20:22.96,0:20:25.22,Default,,0000,0000,0000,,We live in a materialist society
Dialogue: 0,0:20:25.22,0:20:27.70,Default,,0000,0000,0000,,so we judge status very\Noften in our country
Dialogue: 0,0:20:27.70,0:20:30.14,Default,,0000,0000,0000,,based on how much money you make.
Dialogue: 0,0:20:30.14,0:20:33.86,Default,,0000,0000,0000,,Any conspicuous display of\Nwealth raises your status.
Dialogue: 0,0:20:33.86,0:20:37.48,Default,,0000,0000,0000,,This is why they put the\Nlogos on the outside.
Dialogue: 0,0:20:37.48,0:20:38.81,Default,,0000,0000,0000,,No good on the inside.
Dialogue: 0,0:20:38.81,0:20:40.66,Default,,0000,0000,0000,,Nobody can see them.
Dialogue: 0,0:20:40.66,0:20:44.76,Default,,0000,0000,0000,,We want the red line of our Prada glasses.
Dialogue: 0,0:20:44.76,0:20:46.56,Default,,0000,0000,0000,,You own a pair of designer shoes,
Dialogue: 0,0:20:46.56,0:20:49.06,Default,,0000,0000,0000,,how good does it feel to\Nput on your Gucci shoes?
Dialogue: 0,0:20:49.06,0:20:50.23,Default,,0000,0000,0000,,Oh my God, it feels so good
Dialogue: 0,0:20:50.23,0:20:51.95,Default,,0000,0000,0000,,and you walk out and you\Nfeel a million bucks.
Dialogue: 0,0:20:51.95,0:20:53.84,Default,,0000,0000,0000,,You can actually feel your confidence rise
Dialogue: 0,0:20:53.84,0:20:55.91,Default,,0000,0000,0000,,when you put on the stuff
Dialogue: 0,0:20:55.91,0:20:58.76,Default,,0000,0000,0000,,because it's showing\Nthis display of status.
Dialogue: 0,0:20:58.76,0:20:59.84,Default,,0000,0000,0000,,It feels great.
Dialogue: 0,0:20:59.84,0:21:01.99,Default,,0000,0000,0000,,The problem is there was no relationship
Dialogue: 0,0:21:01.99,0:21:03.50,Default,,0000,0000,0000,,that was reinforced because of it.
Dialogue: 0,0:21:03.50,0:21:05.12,Default,,0000,0000,0000,,You tricked the system.
Dialogue: 0,0:21:05.12,0:21:07.20,Default,,0000,0000,0000,,That's why we keep trying\Nto accomplish things
Dialogue: 0,0:21:07.20,0:21:09.69,Default,,0000,0000,0000,,and accumulate more\Nand more material goods
Dialogue: 0,0:21:09.69,0:21:11.40,Default,,0000,0000,0000,,and yet we never feel successful
Dialogue: 0,0:21:11.40,0:21:13.90,Default,,0000,0000,0000,,because there was no relationship.
Dialogue: 0,0:21:13.90,0:21:16.58,Default,,0000,0000,0000,,We tricked it, we gamed it.
Dialogue: 0,0:21:16.58,0:21:19.31,Default,,0000,0000,0000,,Serotonin is the leadership chemical.
Dialogue: 0,0:21:19.31,0:21:20.60,Default,,0000,0000,0000,,The reason I call it\Nthe leadership chemical
Dialogue: 0,0:21:20.60,0:21:24.06,Default,,0000,0000,0000,,is a historical reason, a\Nvery simple historical reason.
Dialogue: 0,0:21:24.06,0:21:26.00,Default,,0000,0000,0000,,We had a very practical problem
Dialogue: 0,0:21:26.00,0:21:27.44,Default,,0000,0000,0000,,as our animal was developing,
Dialogue: 0,0:21:27.44,0:21:28.94,Default,,0000,0000,0000,,as the homo sapien was developing.
Dialogue: 0,0:21:28.94,0:21:33.11,Default,,0000,0000,0000,,We lived in communities of\Nabout 100 and 150 people
Dialogue: 0,0:21:34.20,0:21:35.99,Default,,0000,0000,0000,,and this is a very practical issue
Dialogue: 0,0:21:35.99,0:21:37.13,Default,,0000,0000,0000,,which is if we're hungry
Dialogue: 0,0:21:37.13,0:21:38.23,Default,,0000,0000,0000,,and somebody brings back food
Dialogue: 0,0:21:38.23,0:21:40.09,Default,,0000,0000,0000,,and drop a carcass on the floor,
Dialogue: 0,0:21:40.09,0:21:42.61,Default,,0000,0000,0000,,we're all gonna rush in to eat.
Dialogue: 0,0:21:42.61,0:21:44.100,Default,,0000,0000,0000,,If you're lucky enough to\Nbe built like a linebacker
Dialogue: 0,0:21:44.100,0:21:47.47,Default,,0000,0000,0000,,you will elbow your way to the front.
Dialogue: 0,0:21:47.47,0:21:49.48,Default,,0000,0000,0000,,If you're the artistic one of the family
Dialogue: 0,0:21:49.48,0:21:52.19,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:21:52.19,0:21:54.50,Default,,0000,0000,0000,,you get the elbow in the face.
Dialogue: 0,0:21:54.50,0:21:57.72,Default,,0000,0000,0000,,Not a good system to keep\Nthe whole tribe alive
Dialogue: 0,0:21:57.72,0:22:00.71,Default,,0000,0000,0000,,and definitely not a good\Nsystem for cooperation.
Dialogue: 0,0:22:00.71,0:22:03.07,Default,,0000,0000,0000,,'Cause remember the value of group living
Dialogue: 0,0:22:03.07,0:22:05.88,Default,,0000,0000,0000,,means that if I trust\Nyou and you trust me,
Dialogue: 0,0:22:05.88,0:22:07.70,Default,,0000,0000,0000,,I can fall asleep at night
Dialogue: 0,0:22:07.70,0:22:09.65,Default,,0000,0000,0000,,and trust that you will\Nalert me to danger.
Dialogue: 0,0:22:09.65,0:22:11.84,Default,,0000,0000,0000,,If I don't trust you, I\Ncan't go to sleep at night.
Dialogue: 0,0:22:11.84,0:22:13.29,Default,,0000,0000,0000,,It's the same in our companies.
Dialogue: 0,0:22:13.29,0:22:15.10,Default,,0000,0000,0000,,If we trust each other,\Nwe will turn our backs,
Dialogue: 0,0:22:15.10,0:22:16.70,Default,,0000,0000,0000,,we will take risks, we will innovate,
Dialogue: 0,0:22:16.70,0:22:19.14,Default,,0000,0000,0000,,we will do things that will\Nchange the course of our world.
Dialogue: 0,0:22:19.14,0:22:21.93,Default,,0000,0000,0000,,If I don't trust you I can't do that.
Dialogue: 0,0:22:21.93,0:22:22.89,Default,,0000,0000,0000,,I can't do that.
Dialogue: 0,0:22:22.89,0:22:24.99,Default,,0000,0000,0000,,There's value in group\Nliving and group working.
Dialogue: 0,0:22:24.99,0:22:27.19,Default,,0000,0000,0000,,If you got an elbow in\Nthe face that afternoon,
Dialogue: 0,0:22:27.19,0:22:29.52,Default,,0000,0000,0000,,odds are very high that\Nyou're not gonna wake the guy
Dialogue: 0,0:22:29.52,0:22:31.37,Default,,0000,0000,0000,,who punched you of dangers there.
Dialogue: 0,0:22:31.37,0:22:32.60,Default,,0000,0000,0000,,You're just not gonna do it.
Dialogue: 0,0:22:32.60,0:22:33.96,Default,,0000,0000,0000,,Bad system.
Dialogue: 0,0:22:33.96,0:22:37.36,Default,,0000,0000,0000,,We evolved into higher\Nhierarchical animals.
Dialogue: 0,0:22:37.36,0:22:39.73,Default,,0000,0000,0000,,We're constantly assessing\Nand judging each other,
Dialogue: 0,0:22:39.73,0:22:41.65,Default,,0000,0000,0000,,constantly ranging ourselves.
Dialogue: 0,0:22:41.65,0:22:43.48,Default,,0000,0000,0000,,Who's the alpha, who's the dominant,
Dialogue: 0,0:22:43.48,0:22:47.20,Default,,0000,0000,0000,,who's the one who sort of is\Nthe more dominant personality
Dialogue: 0,0:22:47.20,0:22:49.78,Default,,0000,0000,0000,,or dominant talent in the room?
Dialogue: 0,0:22:50.77,0:22:53.02,Default,,0000,0000,0000,,In caveman times it might\Nhave been physical muscle.
Dialogue: 0,0:22:53.02,0:22:54.97,Default,,0000,0000,0000,,In the creative industry\Nit might be talent.
Dialogue: 0,0:22:54.97,0:22:57.13,Default,,0000,0000,0000,,In the military it might be courage.
Dialogue: 0,0:22:57.13,0:23:00.68,Default,,0000,0000,0000,,There's no standard by\Nwhich we judge alphas.
Dialogue: 0,0:23:00.68,0:23:03.19,Default,,0000,0000,0000,,It's relative to the industries we're in.
Dialogue: 0,0:23:03.19,0:23:04.86,Default,,0000,0000,0000,,It's relative to us, as well.
Dialogue: 0,0:23:04.86,0:23:06.04,Default,,0000,0000,0000,,If you've ever met someone
Dialogue: 0,0:23:06.04,0:23:09.42,Default,,0000,0000,0000,,and you were nervous while\Nyou were meeting them,
Dialogue: 0,0:23:09.42,0:23:11.48,Default,,0000,0000,0000,,you're not the alpha.
Dialogue: 0,0:23:11.48,0:23:13.40,Default,,0000,0000,0000,,We've all had the experience\Nwhere we're meeting somebody
Dialogue: 0,0:23:13.40,0:23:15.87,Default,,0000,0000,0000,,and we can sense that\Nthey're nervous meeting us.
Dialogue: 0,0:23:15.87,0:23:17.43,Default,,0000,0000,0000,,You're the alpha.
Dialogue: 0,0:23:17.43,0:23:19.72,Default,,0000,0000,0000,,I'll tell you a little\Naside that's kind of funny.
Dialogue: 0,0:23:19.72,0:23:21.98,Default,,0000,0000,0000,,You know when women all live together
Dialogue: 0,0:23:21.98,0:23:24.40,Default,,0000,0000,0000,,their menstrual cycles align?
Dialogue: 0,0:23:26.78,0:23:29.63,Default,,0000,0000,0000,,Assuming they're not on the\Npill, then it doesn't work.
Dialogue: 0,0:23:29.63,0:23:30.60,Default,,0000,0000,0000,,But if they're not on the pill
Dialogue: 0,0:23:30.60,0:23:31.57,Default,,0000,0000,0000,,then all the menstrual cycles
Dialogue: 0,0:23:31.57,0:23:33.53,Default,,0000,0000,0000,,go together on the same schedule.
Dialogue: 0,0:23:33.53,0:23:35.50,Default,,0000,0000,0000,,It's not arbitrary.
Dialogue: 0,0:23:35.50,0:23:38.94,Default,,0000,0000,0000,,They always align with the\Nalpha female's schedule.
Dialogue: 0,0:23:38.94,0:23:39.94,Default,,0000,0000,0000,,The reason is
Dialogue: 0,0:23:39.94,0:23:42.06,Default,,0000,0000,0000,,is because when a woman\Nis in her menstrual cycle
Dialogue: 0,0:23:42.06,0:23:43.43,Default,,0000,0000,0000,,she can't bear children.
Dialogue: 0,0:23:43.43,0:23:44.66,Default,,0000,0000,0000,,So in evolutionary terms
Dialogue: 0,0:23:44.66,0:23:46.42,Default,,0000,0000,0000,,you want the alpha male\Nand the alpha female
Dialogue: 0,0:23:46.42,0:23:48.60,Default,,0000,0000,0000,,to do it so you can have alpha children,
Dialogue: 0,0:23:48.60,0:23:50.79,Default,,0000,0000,0000,,nice, strong, strapping\Nkids who are gonna survive,
Dialogue: 0,0:23:50.79,0:23:53.50,Default,,0000,0000,0000,,but if she's off the market\Nthat produces competition.
Dialogue: 0,0:23:53.50,0:23:56.42,Default,,0000,0000,0000,,Mother nature has\Ncreated a very clever way
Dialogue: 0,0:23:56.42,0:23:59.01,Default,,0000,0000,0000,,that when she's off the market\Neveryone's off the market.
Dialogue: 0,0:23:59.01,0:24:00.53,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:24:00.53,0:24:02.87,Default,,0000,0000,0000,,(chuckling)
Dialogue: 0,0:24:05.22,0:24:06.63,Default,,0000,0000,0000,,Back to the talk.
Dialogue: 0,0:24:09.84,0:24:10.74,Default,,0000,0000,0000,,We're constantly judging
Dialogue: 0,0:24:10.74,0:24:12.88,Default,,0000,0000,0000,,and assessing each other who's alpha.
Dialogue: 0,0:24:12.88,0:24:15.37,Default,,0000,0000,0000,,What we do is when we assess\Nthat someone else is the alpha
Dialogue: 0,0:24:15.37,0:24:18.70,Default,,0000,0000,0000,,we voluntarily take a step back
Dialogue: 0,0:24:18.70,0:24:20.85,Default,,0000,0000,0000,,and allow them to eat first.
Dialogue: 0,0:24:20.85,0:24:23.75,Default,,0000,0000,0000,,Alphas get first choice of\Nmeat and first choice of mate.
Dialogue: 0,0:24:23.75,0:24:24.97,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:24:24.97,0:24:25.84,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:24:25.84,0:24:26.87,Default,,0000,0000,0000,,The alpha gets to eat first.
Dialogue: 0,0:24:26.87,0:24:28.63,Default,,0000,0000,0000,,The rest of us may not\Nget the best cut of meat,
Dialogue: 0,0:24:28.63,0:24:29.87,Default,,0000,0000,0000,,but we will get to eat eventually
Dialogue: 0,0:24:29.87,0:24:31.60,Default,,0000,0000,0000,,and we won't get an elbow in the face.
Dialogue: 0,0:24:31.60,0:24:32.43,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:24:32.43,0:24:34.35,Default,,0000,0000,0000,,We'll happily alert them to danger later.
Dialogue: 0,0:24:34.35,0:24:35.44,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:24:35.44,0:24:38.26,Default,,0000,0000,0000,,This is why we're constantly\Ntrying to raise our status
Dialogue: 0,0:24:38.26,0:24:40.85,Default,,0000,0000,0000,,is because there are\Nbenefits to being the alpha.
Dialogue: 0,0:24:40.85,0:24:42.97,Default,,0000,0000,0000,,People will do things for us and step back
Dialogue: 0,0:24:42.97,0:24:44.64,Default,,0000,0000,0000,,and offer us favors.
Dialogue: 0,0:24:45.85,0:24:48.97,Default,,0000,0000,0000,,To this day we're perfectly comfortable
Dialogue: 0,0:24:48.97,0:24:51.80,Default,,0000,0000,0000,,giving special treatment to our alphas.
Dialogue: 0,0:24:51.80,0:24:53.51,Default,,0000,0000,0000,,No one has a problem
Dialogue: 0,0:24:53.51,0:24:56.16,Default,,0000,0000,0000,,that your boss makes more money than you.
Dialogue: 0,0:24:56.16,0:24:58.01,Default,,0000,0000,0000,,You might think he's an ass,
Dialogue: 0,0:24:58.01,0:25:00.15,Default,,0000,0000,0000,,but you don't have a problem\Nthat he makes more money.
Dialogue: 0,0:25:00.15,0:25:03.78,Default,,0000,0000,0000,,Nobody has a problem that\Nsomebody who outranks us at work
Dialogue: 0,0:25:03.78,0:25:05.62,Default,,0000,0000,0000,,has a bigger office than us.
Dialogue: 0,0:25:05.62,0:25:06.71,Default,,0000,0000,0000,,Doesn't offend us.
Dialogue: 0,0:25:06.71,0:25:08.35,Default,,0000,0000,0000,,It is deeply ingrained in us.
Dialogue: 0,0:25:08.35,0:25:11.26,Default,,0000,0000,0000,,We happily step aside and allow our alphas
Dialogue: 0,0:25:11.26,0:25:14.03,Default,,0000,0000,0000,,first choice of meat and\Nfirst choice of mate.
Dialogue: 0,0:25:14.03,0:25:15.54,Default,,0000,0000,0000,,It's good to be the king.
Dialogue: 0,0:25:15.54,0:25:17.19,Default,,0000,0000,0000,,There are advantages that\Ncome with being the alpha.
Dialogue: 0,0:25:17.19,0:25:19.13,Default,,0000,0000,0000,,You get special treatment,\Nyou get to eat first.
Dialogue: 0,0:25:19.13,0:25:20.81,Default,,0000,0000,0000,,People show you love and respect.
Dialogue: 0,0:25:20.81,0:25:21.97,Default,,0000,0000,0000,,It boosts the serotonin.
Dialogue: 0,0:25:21.97,0:25:23.02,Default,,0000,0000,0000,,You walk around like this.
Dialogue: 0,0:25:23.02,0:25:24.10,Default,,0000,0000,0000,,It boosts your confidence.
Dialogue: 0,0:25:24.10,0:25:25.19,Default,,0000,0000,0000,,It's awesome.
Dialogue: 0,0:25:26.46,0:25:28.89,Default,,0000,0000,0000,,But it comes at a cost.
Dialogue: 0,0:25:28.89,0:25:31.38,Default,,0000,0000,0000,,You see, the group is not stupid.
Dialogue: 0,0:25:31.38,0:25:34.68,Default,,0000,0000,0000,,We're not giving all of\Nthat stuff away for free.
Dialogue: 0,0:25:34.68,0:25:38.08,Default,,0000,0000,0000,,Leadership, alpha, comes at a cost.
Dialogue: 0,0:25:38.08,0:25:39.92,Default,,0000,0000,0000,,You see, we expect
Dialogue: 0,0:25:39.92,0:25:43.75,Default,,0000,0000,0000,,that when danger threatens\Nus from the outside
Dialogue: 0,0:25:45.44,0:25:48.01,Default,,0000,0000,0000,,that the person who's actually stronger,
Dialogue: 0,0:25:48.01,0:25:49.84,Default,,0000,0000,0000,,the person who's better fed,
Dialogue: 0,0:25:49.84,0:25:53.22,Default,,0000,0000,0000,,and the person who is actually\Nteeming with serotonin
Dialogue: 0,0:25:53.22,0:25:55.44,Default,,0000,0000,0000,,and actually has higher\Nconfidence than the rest of us,
Dialogue: 0,0:25:55.44,0:25:59.16,Default,,0000,0000,0000,,we expect them to run towards\Nthe danger to protect us.
Dialogue: 0,0:25:59.16,0:26:01.17,Default,,0000,0000,0000,,This is what it means to be a leader.
Dialogue: 0,0:26:01.17,0:26:03.08,Default,,0000,0000,0000,,The cost of leadership is self interest.
Dialogue: 0,0:26:03.08,0:26:06.06,Default,,0000,0000,0000,,If you're not willing to give\Nup your perks when it matters
Dialogue: 0,0:26:06.06,0:26:08.39,Default,,0000,0000,0000,,then you probably shouldn't get promoted.
Dialogue: 0,0:26:08.39,0:26:10.73,Default,,0000,0000,0000,,You might be an authority,\Nbut you will not be a leader.
Dialogue: 0,0:26:10.73,0:26:12.38,Default,,0000,0000,0000,,Leadership comes at a cost.
Dialogue: 0,0:26:12.38,0:26:14.57,Default,,0000,0000,0000,,You don't get to do less work\Nwhen you get more senior,
Dialogue: 0,0:26:14.57,0:26:16.05,Default,,0000,0000,0000,,you have to do more work.
Dialogue: 0,0:26:16.05,0:26:17.22,Default,,0000,0000,0000,,The more work you have to do
Dialogue: 0,0:26:17.22,0:26:19.76,Default,,0000,0000,0000,,is put yourself at risk\Nto look after others.
Dialogue: 0,0:26:19.76,0:26:24.66,Default,,0000,0000,0000,,That is the anthropological\Ndefinition of what a leader is.
Dialogue: 0,0:26:24.66,0:26:28.34,Default,,0000,0000,0000,,This is why we're so\Noffended by these banker boys
Dialogue: 0,0:26:28.34,0:26:31.21,Default,,0000,0000,0000,,who pay themselves astronomical salaries.
Dialogue: 0,0:26:31.21,0:26:34.07,Default,,0000,0000,0000,,It has nothing to do with the number.
Dialogue: 0,0:26:34.07,0:26:35.44,Default,,0000,0000,0000,,It has to do with the fact
Dialogue: 0,0:26:35.44,0:26:39.49,Default,,0000,0000,0000,,that they have violated a\Ndeep-seeded social contract.
Dialogue: 0,0:26:39.49,0:26:41.83,Default,,0000,0000,0000,,We know that they made all of that money
Dialogue: 0,0:26:41.83,0:26:44.11,Default,,0000,0000,0000,,and allowed their people to be sacrificed.
Dialogue: 0,0:26:44.11,0:26:47.09,Default,,0000,0000,0000,,In fact, they may have\Nsacrificed their people
Dialogue: 0,0:26:47.09,0:26:48.33,Default,,0000,0000,0000,,for the money.
Dialogue: 0,0:26:48.33,0:26:52.30,Default,,0000,0000,0000,,If I told you we're\Ngonna 150 million dollars
Dialogue: 0,0:26:52.30,0:26:56.78,Default,,0000,0000,0000,,to Nelson Mandela, would anyone\Nhave a problem with that?
Dialogue: 0,0:26:56.78,0:26:58.01,Default,,0000,0000,0000,,Nope.
Dialogue: 0,0:26:58.01,0:27:00.01,Default,,0000,0000,0000,,250 millions dollars to Mother Teresa.
Dialogue: 0,0:27:00.01,0:27:01.72,Default,,0000,0000,0000,,Got an issue with it?
Dialogue: 0,0:27:01.72,0:27:02.92,Default,,0000,0000,0000,,Nope.
Dialogue: 0,0:27:02.92,0:27:04.06,Default,,0000,0000,0000,,It's not the number.
Dialogue: 0,0:27:04.06,0:27:05.54,Default,,0000,0000,0000,,It's not the amount of money they make.
Dialogue: 0,0:27:05.54,0:27:08.08,Default,,0000,0000,0000,,It's that we are deeply\Nand viscerally offended
Dialogue: 0,0:27:08.08,0:27:09.85,Default,,0000,0000,0000,,that we know that we allowed them
Dialogue: 0,0:27:09.85,0:27:11.10,Default,,0000,0000,0000,,to have this alpha position
Dialogue: 0,0:27:11.10,0:27:13.36,Default,,0000,0000,0000,,and they did not fulfill their\Nresponsibility of the alpha.
Dialogue: 0,0:27:13.36,0:27:15.89,Default,,0000,0000,0000,,They're supposed to\Nsacrifice themselves for us,
Dialogue: 0,0:27:15.89,0:27:18.06,Default,,0000,0000,0000,,never sacrifice us for themselves.
Dialogue: 0,0:27:18.06,0:27:22.45,Default,,0000,0000,0000,,This is why we're angry and\Noffended and don't trust them.
Dialogue: 0,0:27:22.45,0:27:23.28,Default,,0000,0000,0000,,They fail.
Dialogue: 0,0:27:25.70,0:27:28.75,Default,,0000,0000,0000,,(audience applauding)
Dialogue: 0,0:27:28.75,0:27:30.17,Default,,0000,0000,0000,,Oh, there's more.
Dialogue: 0,0:27:32.13,0:27:34.20,Default,,0000,0000,0000,,(chuckling)
Dialogue: 0,0:27:34.20,0:27:35.20,Default,,0000,0000,0000,,Oxytocin.
Dialogue: 0,0:27:35.20,0:27:38.21,Default,,0000,0000,0000,,This is the best chemical of all.
Dialogue: 0,0:27:38.21,0:27:42.38,Default,,0000,0000,0000,,Oxytocin is the feeling of\Nlove and trust and friendship.
Dialogue: 0,0:27:43.36,0:27:44.68,Default,,0000,0000,0000,,It's all the warm and fuzzies.
Dialogue: 0,0:27:44.68,0:27:47.48,Default,,0000,0000,0000,,It's all the unicorns and rainbows.
Dialogue: 0,0:27:47.48,0:27:49.49,Default,,0000,0000,0000,,It's the reason we like to\Nspend time with our friends
Dialogue: 0,0:27:49.49,0:27:51.30,Default,,0000,0000,0000,,even if we don't do anything with them.
Dialogue: 0,0:27:51.30,0:27:52.82,Default,,0000,0000,0000,,We just sit and watch TV.
Dialogue: 0,0:27:52.82,0:27:54.06,Default,,0000,0000,0000,,We love their company.
Dialogue: 0,0:27:54.06,0:27:55.88,Default,,0000,0000,0000,,I promise you nearly every single person
Dialogue: 0,0:27:55.88,0:27:57.64,Default,,0000,0000,0000,,sitting in this room today
Dialogue: 0,0:27:57.64,0:28:00.04,Default,,0000,0000,0000,,chose the person they're sitting next to.
Dialogue: 0,0:28:00.04,0:28:01.45,Default,,0000,0000,0000,,You're not sitting next to a stranger.
Dialogue: 0,0:28:01.45,0:28:03.31,Default,,0000,0000,0000,,You're sitting next to\Nsomebody you met, came with,
Dialogue: 0,0:28:03.31,0:28:05.77,Default,,0000,0000,0000,,or kind of know a little bit.
Dialogue: 0,0:28:05.77,0:28:06.60,Default,,0000,0000,0000,,Why?
Dialogue: 0,0:28:06.60,0:28:09.02,Default,,0000,0000,0000,,'Cause it makes you\Nfeel safer, doesn't it?
Dialogue: 0,0:28:09.02,0:28:10.49,Default,,0000,0000,0000,,If you got up and went\Nand sat next to strangers
Dialogue: 0,0:28:10.49,0:28:11.61,Default,,0000,0000,0000,,it wouldn't feel so good.
Dialogue: 0,0:28:11.61,0:28:13.14,Default,,0000,0000,0000,,That's the feeling of oxytocin.
Dialogue: 0,0:28:13.14,0:28:15.18,Default,,0000,0000,0000,,Oxytocin is that intense feeling of safety
Dialogue: 0,0:28:15.18,0:28:17.12,Default,,0000,0000,0000,,that someone's got your back.
Dialogue: 0,0:28:17.12,0:28:19.51,Default,,0000,0000,0000,,There are multiple ways\Nyou can get oxytocin.
Dialogue: 0,0:28:19.51,0:28:22.10,Default,,0000,0000,0000,,One way to get it is physical contact.
Dialogue: 0,0:28:22.10,0:28:24.10,Default,,0000,0000,0000,,Hugging feels wonderful.
Dialogue: 0,0:28:25.32,0:28:28.21,Default,,0000,0000,0000,,When women give birth to children,
Dialogue: 0,0:28:28.21,0:28:30.83,Default,,0000,0000,0000,,huge surge of oxytocin in their body.
Dialogue: 0,0:28:30.83,0:28:35.38,Default,,0000,0000,0000,,This is what's responsible\Nfor the mother child bond.
Dialogue: 0,0:28:35.38,0:28:37.91,Default,,0000,0000,0000,,It's all that oxytocin in the system.
Dialogue: 0,0:28:37.91,0:28:40.50,Default,,0000,0000,0000,,This is why shaking hands matters.
Dialogue: 0,0:28:40.50,0:28:42.40,Default,,0000,0000,0000,,Imagine you're doing a deal with someone
Dialogue: 0,0:28:42.40,0:28:44.40,Default,,0000,0000,0000,,and you're ready to sign the contract
Dialogue: 0,0:28:44.40,0:28:46.92,Default,,0000,0000,0000,,and you say, "I'm so excited\Nto do business with you."
Dialogue: 0,0:28:46.92,0:28:48.10,Default,,0000,0000,0000,,And they go, "I don't need to shake.
Dialogue: 0,0:28:48.10,0:28:48.93,Default,,0000,0000,0000,,"Let's sign the contract.
Dialogue: 0,0:28:48.93,0:28:50.51,Default,,0000,0000,0000,,"I'm also excited to\Ndo business with you."
Dialogue: 0,0:28:50.51,0:28:51.34,Default,,0000,0000,0000,,You go, "Great!
Dialogue: 0,0:28:51.34,0:28:52.22,Default,,0000,0000,0000,,"Well, let's shake on it, then."
Dialogue: 0,0:28:52.22,0:28:53.12,Default,,0000,0000,0000,,They go, "No, no, no, no.
Dialogue: 0,0:28:53.12,0:28:54.05,Default,,0000,0000,0000,,"I agree to all the terms.
Dialogue: 0,0:28:54.05,0:28:55.57,Default,,0000,0000,0000,,"Let's get this deal done.
Dialogue: 0,0:28:55.57,0:28:57.41,Default,,0000,0000,0000,,"I can't wait to work with you."
Dialogue: 0,0:28:57.41,0:29:00.20,Default,,0000,0000,0000,,You might get everything\Nyou want in the contract
Dialogue: 0,0:29:00.20,0:29:04.44,Default,,0000,0000,0000,,but business, relationships,\Nare not rational.
Dialogue: 0,0:29:04.44,0:29:06.89,Default,,0000,0000,0000,,They're about feeling safe,\Nthey're about feeling we belong.
Dialogue: 0,0:29:06.89,0:29:08.50,Default,,0000,0000,0000,,It's human.
Dialogue: 0,0:29:08.50,0:29:09.74,Default,,0000,0000,0000,,One of the ways we wanna know
Dialogue: 0,0:29:09.74,0:29:11.47,Default,,0000,0000,0000,,that that relationship is solidified
Dialogue: 0,0:29:11.47,0:29:13.47,Default,,0000,0000,0000,,is with physical touch.
Dialogue: 0,0:29:13.47,0:29:16.58,Default,,0000,0000,0000,,Their simple refusal to touch you,
Dialogue: 0,0:29:16.58,0:29:18.40,Default,,0000,0000,0000,,to exchange that oxytocin,
Dialogue: 0,0:29:18.40,0:29:20.27,Default,,0000,0000,0000,,means one of two things will happen.
Dialogue: 0,0:29:20.27,0:29:22.43,Default,,0000,0000,0000,,You will either completely\Nscuttle the deal
Dialogue: 0,0:29:22.43,0:29:25.16,Default,,0000,0000,0000,,or you will go into it nervous.
Dialogue: 0,0:29:25.16,0:29:26.74,Default,,0000,0000,0000,,Human bonds matter.
Dialogue: 0,0:29:28.61,0:29:30.62,Default,,0000,0000,0000,,Another way you can get oxytocin
Dialogue: 0,0:29:30.62,0:29:33.77,Default,,0000,0000,0000,,is through acts of human generosity.
Dialogue: 0,0:29:33.77,0:29:35.69,Default,,0000,0000,0000,,An act of human generosity is defined
Dialogue: 0,0:29:35.69,0:29:38.00,Default,,0000,0000,0000,,as giving of your time and energy
Dialogue: 0,0:29:38.00,0:29:40.37,Default,,0000,0000,0000,,and expecting nothing in return.
Dialogue: 0,0:29:40.37,0:29:42.46,Default,,0000,0000,0000,,Money doesn't work, sorry.
Dialogue: 0,0:29:42.46,0:29:45.60,Default,,0000,0000,0000,,If I told you that this morning\NI gave $1,000 to charity,
Dialogue: 0,0:29:45.60,0:29:47.37,Default,,0000,0000,0000,,what would you think of me?
Dialogue: 0,0:29:47.37,0:29:50.29,Default,,0000,0000,0000,,You'd be like (applauding) good for you.
Dialogue: 0,0:29:50.29,0:29:51.24,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:29:51.24,0:29:53.53,Default,,0000,0000,0000,,What do you want, a medal?
Dialogue: 0,0:29:53.53,0:29:54.79,Default,,0000,0000,0000,,But if I told you that last Saturday
Dialogue: 0,0:29:54.79,0:29:56.75,Default,,0000,0000,0000,,I gave up my day and I\Nwent and painted schools
Dialogue: 0,0:29:56.75,0:29:58.68,Default,,0000,0000,0000,,in the inner city, then\Nwhat would you think?
Dialogue: 0,0:29:58.68,0:30:01.00,Default,,0000,0000,0000,,You'd be like, "Nice, cool.
Dialogue: 0,0:30:01.00,0:30:02.43,Default,,0000,0000,0000,,"I should do more."
Dialogue: 0,0:30:02.43,0:30:04.50,Default,,0000,0000,0000,,Right?\N(audience laughing)
Dialogue: 0,0:30:04.50,0:30:07.64,Default,,0000,0000,0000,,The value of my labor,\Nmuch less than $1,000.
Dialogue: 0,0:30:07.64,0:30:09.98,Default,,0000,0000,0000,,You could have hired many\Nmore people for $1,000
Dialogue: 0,0:30:09.98,0:30:11.98,Default,,0000,0000,0000,,to go paint schools in the inner city.
Dialogue: 0,0:30:11.98,0:30:13.78,Default,,0000,0000,0000,,But you see, as human beings
Dialogue: 0,0:30:13.78,0:30:15.86,Default,,0000,0000,0000,,we put a premium on time
Dialogue: 0,0:30:15.86,0:30:18.14,Default,,0000,0000,0000,,because it is an equal commodity
Dialogue: 0,0:30:18.14,0:30:19.82,Default,,0000,0000,0000,,and it is a non-redeemable commodity.
Dialogue: 0,0:30:19.82,0:30:20.82,Default,,0000,0000,0000,,You spend money, you make money.
Dialogue: 0,0:30:20.82,0:30:22.92,Default,,0000,0000,0000,,You spend time, you'll never get it back.
Dialogue: 0,0:30:22.92,0:30:24.26,Default,,0000,0000,0000,,Some of you are sitting\Nin this room right now
Dialogue: 0,0:30:24.26,0:30:26.29,Default,,0000,0000,0000,,saying, "I will never get this time back."
Dialogue: 0,0:30:26.29,0:30:28.17,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:30:28.17,0:30:29.92,Default,,0000,0000,0000,,I got nothin' for ya.
Dialogue: 0,0:30:31.47,0:30:32.42,Default,,0000,0000,0000,,We put a premium
Dialogue: 0,0:30:32.42,0:30:34.74,Default,,0000,0000,0000,,on people who give us\Ntheir time and energy.
Dialogue: 0,0:30:34.74,0:30:37.44,Default,,0000,0000,0000,,A leader who says to you, "I'll\Npay for something for you,"
Dialogue: 0,0:30:37.44,0:30:38.48,Default,,0000,0000,0000,,is not a leader.
Dialogue: 0,0:30:38.48,0:30:39.99,Default,,0000,0000,0000,,A leader who comes and\Nsits down next to you
Dialogue: 0,0:30:39.99,0:30:43.80,Default,,0000,0000,0000,,and says, "How can I\Nhelp you?" is a leader.
Dialogue: 0,0:30:43.80,0:30:46.65,Default,,0000,0000,0000,,I was talking to some oil executives
Dialogue: 0,0:30:46.65,0:30:47.92,Default,,0000,0000,0000,,and they were trying to convince me
Dialogue: 0,0:30:47.92,0:30:50.40,Default,,0000,0000,0000,,that they really care about how fulfilled
Dialogue: 0,0:30:50.40,0:30:52.13,Default,,0000,0000,0000,,and how happy their employees are at work,
Dialogue: 0,0:30:52.13,0:30:54.12,Default,,0000,0000,0000,,to which I said, "No, you don't."
Dialogue: 0,0:30:54.12,0:30:55.09,Default,,0000,0000,0000,,And they said, "No, we do."
Dialogue: 0,0:30:55.09,0:30:56.79,Default,,0000,0000,0000,,And I said, "No, you don't."
Dialogue: 0,0:30:56.79,0:30:57.73,Default,,0000,0000,0000,,And they said, "Yeah, we do."
Dialogue: 0,0:30:57.73,0:30:59.75,Default,,0000,0000,0000,,You see how this went.
Dialogue: 0,0:30:59.75,0:31:04.03,Default,,0000,0000,0000,,I said, "I bet you hired\Nsome high priced consultancy
Dialogue: 0,0:31:04.03,0:31:05.66,Default,,0000,0000,0000,,"to come and do a web survey
Dialogue: 0,0:31:05.66,0:31:07.82,Default,,0000,0000,0000,,"about whether people\Nliked their jobs or not."
Dialogue: 0,0:31:07.82,0:31:10.92,Default,,0000,0000,0000,,And they said, "Well, we\Ndidn't hire a consultancy."
Dialogue: 0,0:31:10.92,0:31:14.87,Default,,0000,0000,0000,,I said, "Okay, so it's kinda\Nlike sending your son an email.
Dialogue: 0,0:31:14.87,0:31:17.24,Default,,0000,0000,0000,,"Dear son, your mother and I care
Dialogue: 0,0:31:17.24,0:31:19.88,Default,,0000,0000,0000,,"that you feel like a\Nvaluable part of this family.
Dialogue: 0,0:31:19.88,0:31:22.62,Default,,0000,0000,0000,,"Please tell us candidly\Nwhat we can go better
Dialogue: 0,0:31:22.62,0:31:24.23,Default,,0000,0000,0000,,"so that you feel like you belong here
Dialogue: 0,0:31:24.23,0:31:26.02,Default,,0000,0000,0000,,"because we really love you.
Dialogue: 0,0:31:26.02,0:31:27.02,Default,,0000,0000,0000,,"Love, Dad."
Dialogue: 0,0:31:28.20,0:31:30.74,Default,,0000,0000,0000,,Or you go into his\Nroom, you sit on his bed
Dialogue: 0,0:31:30.74,0:31:32.54,Default,,0000,0000,0000,,and you say, "Hey, son,\Nyour mom and I really care
Dialogue: 0,0:31:32.54,0:31:34.82,Default,,0000,0000,0000,,"that you feel like a valuable\Nmember of this family.
Dialogue: 0,0:31:34.82,0:31:36.76,Default,,0000,0000,0000,,"Please tell us candidly\Nwhat we can do better
Dialogue: 0,0:31:36.76,0:31:38.13,Default,,0000,0000,0000,,"because we want you\Nto feel like you belong
Dialogue: 0,0:31:38.13,0:31:39.96,Default,,0000,0000,0000,,"and we really love you."
Dialogue: 0,0:31:39.96,0:31:43.92,Default,,0000,0000,0000,,Same words, same intention, same desire.
Dialogue: 0,0:31:43.92,0:31:45.44,Default,,0000,0000,0000,,The difference is one,\Nyou gave time and energy,
Dialogue: 0,0:31:45.44,0:31:46.88,Default,,0000,0000,0000,,and the other one you didn't.
Dialogue: 0,0:31:46.88,0:31:48.18,Default,,0000,0000,0000,,This is the problem with email.
Dialogue: 0,0:31:48.18,0:31:49.66,Default,,0000,0000,0000,,It's too easy.
Dialogue: 0,0:31:49.66,0:31:50.56,Default,,0000,0000,0000,,It's too easy.
Dialogue: 0,0:31:50.56,0:31:51.80,Default,,0000,0000,0000,,There's no time and energy expended.
Dialogue: 0,0:31:51.80,0:31:52.63,Default,,0000,0000,0000,,It's too easy.
Dialogue: 0,0:31:52.63,0:31:53.56,Default,,0000,0000,0000,,You don't feel anything.
Dialogue: 0,0:31:53.56,0:31:54.90,Default,,0000,0000,0000,,If I come to your house for dinner
Dialogue: 0,0:31:54.90,0:31:56.46,Default,,0000,0000,0000,,and you make me a lovely dinner,
Dialogue: 0,0:31:56.46,0:31:58.39,Default,,0000,0000,0000,,the next day I send you a\Nvery nice thank you email,
Dialogue: 0,0:31:58.39,0:31:59.99,Default,,0000,0000,0000,,what a wonderful host you are,
Dialogue: 0,0:31:59.99,0:32:03.41,Default,,0000,0000,0000,,or three days later you receive\Na handwritten note from me
Dialogue: 0,0:32:03.41,0:32:05.94,Default,,0000,0000,0000,,with the exact same words that\Nwere written in the email,
Dialogue: 0,0:32:05.94,0:32:07.83,Default,,0000,0000,0000,,which one makes you feel better?
Dialogue: 0,0:32:07.83,0:32:09.17,Default,,0000,0000,0000,,Handwritten note.
Dialogue: 0,0:32:09.17,0:32:10.93,Default,,0000,0000,0000,,The sentiment was the same,\Nthe words were the same.
Dialogue: 0,0:32:10.93,0:32:12.71,Default,,0000,0000,0000,,The difference is one\Ntook a little more time
Dialogue: 0,0:32:12.71,0:32:14.80,Default,,0000,0000,0000,,and a little more energy.
Dialogue: 0,0:32:14.80,0:32:16.73,Default,,0000,0000,0000,,Leaders are the ones\Nwho give us their time
Dialogue: 0,0:32:16.73,0:32:18.24,Default,,0000,0000,0000,,and give us their energy,
Dialogue: 0,0:32:18.24,0:32:19.63,Default,,0000,0000,0000,,not the ones who give us their money.
Dialogue: 0,0:32:19.63,0:32:20.46,Default,,0000,0000,0000,,It doesn't count.
Dialogue: 0,0:32:20.46,0:32:21.29,Default,,0000,0000,0000,,It doesn't work.
Dialogue: 0,0:32:21.29,0:32:23.12,Default,,0000,0000,0000,,It just biologically doesn't work.
Dialogue: 0,0:32:23.12,0:32:24.85,Default,,0000,0000,0000,,This is how you get oxytocin,
Dialogue: 0,0:32:24.85,0:32:26.68,Default,,0000,0000,0000,,doing nice things for people
Dialogue: 0,0:32:26.68,0:32:30.69,Default,,0000,0000,0000,,that require that you\Nsacrifice a little bit of time,
Dialogue: 0,0:32:30.69,0:32:31.85,Default,,0000,0000,0000,,a little bit of energy.
Dialogue: 0,0:32:31.85,0:32:33.44,Default,,0000,0000,0000,,Something you will never get back.
Dialogue: 0,0:32:33.44,0:32:34.70,Default,,0000,0000,0000,,If you expect something in return
Dialogue: 0,0:32:34.70,0:32:36.20,Default,,0000,0000,0000,,then you weren't really\Ngiving in the first place.
Dialogue: 0,0:32:36.20,0:32:37.21,Default,,0000,0000,0000,,You take someone out for dinner
Dialogue: 0,0:32:37.21,0:32:38.53,Default,,0000,0000,0000,,because you want them to hire you,
Dialogue: 0,0:32:38.53,0:32:40.11,Default,,0000,0000,0000,,you're not really taking\Nthem out for dinner.
Dialogue: 0,0:32:40.11,0:32:41.26,Default,,0000,0000,0000,,You want something in return.
Dialogue: 0,0:32:41.26,0:32:43.49,Default,,0000,0000,0000,,It's just a protracted transaction.
Dialogue: 0,0:32:43.49,0:32:44.93,Default,,0000,0000,0000,,It's not relationship building.
Dialogue: 0,0:32:44.93,0:32:46.59,Default,,0000,0000,0000,,It's nonsense.
Dialogue: 0,0:32:46.59,0:32:49.06,Default,,0000,0000,0000,,I was walking down the\Nstreets of New York,
Dialogue: 0,0:32:49.06,0:32:50.95,Default,,0000,0000,0000,,true story, and the guy in front of me,
Dialogue: 0,0:32:50.95,0:32:52.16,Default,,0000,0000,0000,,his backpack opened and a bunch of paper
Dialogue: 0,0:32:52.16,0:32:54.18,Default,,0000,0000,0000,,spilled out on the street.
Dialogue: 0,0:32:54.18,0:32:55.24,Default,,0000,0000,0000,,Didn't think much of it.
Dialogue: 0,0:32:55.24,0:32:57.28,Default,,0000,0000,0000,,I bent down, gathered the papers up,
Dialogue: 0,0:32:57.28,0:32:58.12,Default,,0000,0000,0000,,handed them back to him,
Dialogue: 0,0:32:58.12,0:32:59.82,Default,,0000,0000,0000,,and pointed out that his band had opened.
Dialogue: 0,0:32:59.82,0:33:02.20,Default,,0000,0000,0000,,I did a small act of\Ngenerosity for somebody,
Dialogue: 0,0:33:02.20,0:33:05.28,Default,,0000,0000,0000,,I got a small burst of\Noxytocin, I felt good.
Dialogue: 0,0:33:05.28,0:33:07.46,Default,,0000,0000,0000,,Also the person on the receiving end
Dialogue: 0,0:33:07.46,0:33:10.51,Default,,0000,0000,0000,,of the act of generosity feels good.
Dialogue: 0,0:33:10.51,0:33:12.61,Default,,0000,0000,0000,,They get a shot of oxytocin.
Dialogue: 0,0:33:12.61,0:33:13.44,Default,,0000,0000,0000,,He felt good.
Dialogue: 0,0:33:13.44,0:33:14.86,Default,,0000,0000,0000,,He says thanks.
Dialogue: 0,0:33:14.86,0:33:16.38,Default,,0000,0000,0000,,I get to the end of the block
Dialogue: 0,0:33:16.38,0:33:18.72,Default,,0000,0000,0000,,and I'm standing waiting\Nto cross the street
Dialogue: 0,0:33:18.72,0:33:20.33,Default,,0000,0000,0000,,and a guy who also happens to be standing
Dialogue: 0,0:33:20.33,0:33:22.54,Default,,0000,0000,0000,,waiting to cross the street\Nturns around, true story,
Dialogue: 0,0:33:22.54,0:33:25.75,Default,,0000,0000,0000,,turns around and says to me,\N"I saw what you did back there.
Dialogue: 0,0:33:25.75,0:33:27.85,Default,,0000,0000,0000,,"That was really cool."
Dialogue: 0,0:33:27.85,0:33:29.91,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:33:29.91,0:33:34.08,Default,,0000,0000,0000,,As it turns out witnessing\Nacts of human generosity
Dialogue: 0,0:33:35.10,0:33:36.43,Default,,0000,0000,0000,,release oxytocin.
Dialogue: 0,0:33:36.43,0:33:40.16,Default,,0000,0000,0000,,Remember our bodies are trying\Nto get us to repeat behaviors
Dialogue: 0,0:33:40.16,0:33:41.72,Default,,0000,0000,0000,,that are in our best interest
Dialogue: 0,0:33:41.72,0:33:43.63,Default,,0000,0000,0000,,and it's making us feel good
Dialogue: 0,0:33:43.63,0:33:46.71,Default,,0000,0000,0000,,when we see or do acts of human generosity
Dialogue: 0,0:33:46.71,0:33:49.18,Default,,0000,0000,0000,,so that we will do them.
Dialogue: 0,0:33:49.18,0:33:51.74,Default,,0000,0000,0000,,In fact, the more oxytocin\Nyou have in your body,
Dialogue: 0,0:33:51.74,0:33:54.45,Default,,0000,0000,0000,,the more generous you actually become.
Dialogue: 0,0:33:54.45,0:33:57.57,Default,,0000,0000,0000,,The more you do, the more you want to do.
Dialogue: 0,0:33:57.57,0:33:58.83,Default,,0000,0000,0000,,It gets better than that.
Dialogue: 0,0:33:58.83,0:34:03.39,Default,,0000,0000,0000,,Lots of oxytocin in your\Nbody inhibits addiction.
Dialogue: 0,0:34:03.39,0:34:05.82,Default,,0000,0000,0000,,It makes it very difficult\Nto get addicted to something
Dialogue: 0,0:34:05.82,0:34:07.20,Default,,0000,0000,0000,,when you have lots of\Noxytocin in your body.
Dialogue: 0,0:34:07.20,0:34:08.51,Default,,0000,0000,0000,,It actually inhibits addiction.
Dialogue: 0,0:34:08.51,0:34:10.86,Default,,0000,0000,0000,,It boosts your immune system.
Dialogue: 0,0:34:10.86,0:34:12.48,Default,,0000,0000,0000,,It makes you healthier.
Dialogue: 0,0:34:12.48,0:34:15.18,Default,,0000,0000,0000,,That's why happy people live longer.
Dialogue: 0,0:34:15.18,0:34:17.60,Default,,0000,0000,0000,,It's why couples live longer.
Dialogue: 0,0:34:18.63,0:34:19.62,Default,,0000,0000,0000,,Oxytocin.
Dialogue: 0,0:34:19.62,0:34:21.18,Default,,0000,0000,0000,,It actually is good for us.
Dialogue: 0,0:34:21.18,0:34:23.53,Default,,0000,0000,0000,,It increases our ability\Nto solve problems.
Dialogue: 0,0:34:23.53,0:34:25.91,Default,,0000,0000,0000,,It increases our creativity.
Dialogue: 0,0:34:25.91,0:34:28.77,Default,,0000,0000,0000,,It's really good for us\Nand it's not addictive.
Dialogue: 0,0:34:28.77,0:34:30.31,Default,,0000,0000,0000,,It just feels great.
Dialogue: 0,0:34:30.31,0:34:32.50,Default,,0000,0000,0000,,It takes time to build up, though.
Dialogue: 0,0:34:32.50,0:34:34.66,Default,,0000,0000,0000,,I went on a date with\Na girl the other day,
Dialogue: 0,0:34:34.66,0:34:36.96,Default,,0000,0000,0000,,it was a first date, we\Ntotally got along great,
Dialogue: 0,0:34:36.96,0:34:38.38,Default,,0000,0000,0000,,we're gonna get married.
Dialogue: 0,0:34:38.38,0:34:40.38,Default,,0000,0000,0000,,(audience laughing)\NWhy are you laughing?
Dialogue: 0,0:34:40.38,0:34:41.69,Default,,0000,0000,0000,,that's my social life.
Dialogue: 0,0:34:41.69,0:34:43.34,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:34:43.34,0:34:46.51,Default,,0000,0000,0000,,The reason you laugh is\Nbecause you inherently know
Dialogue: 0,0:34:46.51,0:34:49.77,Default,,0000,0000,0000,,that I cannot form a bond\Nof trust strong enough
Dialogue: 0,0:34:49.77,0:34:51.38,Default,,0000,0000,0000,,to get married in seven days.
Dialogue: 0,0:34:51.38,0:34:52.46,Default,,0000,0000,0000,,You know that.
Dialogue: 0,0:34:52.46,0:34:54.10,Default,,0000,0000,0000,,Why don't you go on a couple more dates?
Dialogue: 0,0:34:54.10,0:34:55.93,Default,,0000,0000,0000,,Inherently you know that.
Dialogue: 0,0:34:55.93,0:34:58.12,Default,,0000,0000,0000,,If I told you that I'd been\Ndating somebody for seven years
Dialogue: 0,0:34:58.12,0:35:00.40,Default,,0000,0000,0000,,and we're not married\Nyet, what do you say?
Dialogue: 0,0:35:00.40,0:35:01.52,Default,,0000,0000,0000,,What's wrong?
Dialogue: 0,0:35:01.52,0:35:03.02,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:35:03.02,0:35:05.27,Default,,0000,0000,0000,,In other words we know\Nthat that bond of trust
Dialogue: 0,0:35:05.27,0:35:07.22,Default,,0000,0000,0000,,takes more than seven days\Nand less than seven years.
Dialogue: 0,0:35:07.22,0:35:09.81,Default,,0000,0000,0000,,Don't know how long it takes, though.
Dialogue: 0,0:35:09.81,0:35:11.03,Default,,0000,0000,0000,,When you start a new job
Dialogue: 0,0:35:11.03,0:35:12.13,Default,,0000,0000,0000,,and you're really excited to work there
Dialogue: 0,0:35:12.13,0:35:13.68,Default,,0000,0000,0000,,and they're really excited to have you,
Dialogue: 0,0:35:13.68,0:35:15.24,Default,,0000,0000,0000,,don't quite feel like you belong
Dialogue: 0,0:35:15.24,0:35:17.26,Default,,0000,0000,0000,,and you don't quite feel like\Nyou're trusted yet, right?
Dialogue: 0,0:35:17.26,0:35:19.07,Default,,0000,0000,0000,,Even though you were really excited.
Dialogue: 0,0:35:19.07,0:35:21.64,Default,,0000,0000,0000,,It takes time and you have to\Ndo little acts of generosity
Dialogue: 0,0:35:21.64,0:35:23.99,Default,,0000,0000,0000,,and make little sacrifices,\Ndo little things for people.
Dialogue: 0,0:35:23.99,0:35:25.26,Default,,0000,0000,0000,,Not big risks, small risks.
Dialogue: 0,0:35:25.26,0:35:26.88,Default,,0000,0000,0000,,It's like dating.
Dialogue: 0,0:35:26.88,0:35:30.04,Default,,0000,0000,0000,,You don't start by buying them a diamond.
Dialogue: 0,0:35:30.04,0:35:32.59,Default,,0000,0000,0000,,You start by taking them for lunch,
Dialogue: 0,0:35:32.59,0:35:35.75,Default,,0000,0000,0000,,buying them a drink, little bits.
Dialogue: 0,0:35:35.75,0:35:37.79,Default,,0000,0000,0000,,Then they take you out or\Nyou take them out again,
Dialogue: 0,0:35:37.79,0:35:38.83,Default,,0000,0000,0000,,you do something a little bigger,
Dialogue: 0,0:35:38.83,0:35:39.71,Default,,0000,0000,0000,,then you do that and a movie,
Dialogue: 0,0:35:39.71,0:35:41.76,Default,,0000,0000,0000,,then they come over, and\Nthen you buy them flowers,
Dialogue: 0,0:35:41.76,0:35:42.96,Default,,0000,0000,0000,,and then you say, "I love you."
Dialogue: 0,0:35:42.96,0:35:44.35,Default,,0000,0000,0000,,And one day you wake up in the morning,
Dialogue: 0,0:35:44.35,0:35:45.88,Default,,0000,0000,0000,,it's like you pressed this belief button.
Dialogue: 0,0:35:45.88,0:35:47.93,Default,,0000,0000,0000,,You're just, "I'm in love.
Dialogue: 0,0:35:47.93,0:35:49.59,Default,,0000,0000,0000,,"I don't know when it happened."
Dialogue: 0,0:35:49.59,0:35:51.48,Default,,0000,0000,0000,,It just clicks and you\Nfeel like you belong.
Dialogue: 0,0:35:51.48,0:35:52.77,Default,,0000,0000,0000,,Same thing at work.
Dialogue: 0,0:35:52.77,0:35:54.13,Default,,0000,0000,0000,,Same thing at work.
Dialogue: 0,0:35:54.13,0:35:55.07,Default,,0000,0000,0000,,It just clicks (fingers snapping)
Dialogue: 0,0:35:55.07,0:35:56.18,Default,,0000,0000,0000,,and you feel like you belong
Dialogue: 0,0:35:56.18,0:35:58.43,Default,,0000,0000,0000,,'cause you got enough oxytocin\Nbuilt up in your system.
Dialogue: 0,0:35:58.43,0:35:59.98,Default,,0000,0000,0000,,We don't allow this to happen.
Dialogue: 0,0:35:59.98,0:36:01.70,Default,,0000,0000,0000,,We're too busy sending emails.
Dialogue: 0,0:36:01.70,0:36:02.90,Default,,0000,0000,0000,,We're too busy sending emails.
Dialogue: 0,0:36:02.90,0:36:04.54,Default,,0000,0000,0000,,The next time you wanna\Ntell somebody something,
Dialogue: 0,0:36:04.54,0:36:07.59,Default,,0000,0000,0000,,email is fantastic for the\Nexchange of information, right?
Dialogue: 0,0:36:07.59,0:36:08.55,Default,,0000,0000,0000,,It's fantastic.
Dialogue: 0,0:36:08.55,0:36:09.91,Default,,0000,0000,0000,,Here's the report you wanted,
Dialogue: 0,0:36:09.91,0:36:11.53,Default,,0000,0000,0000,,the meeting's at four o'clock.
Dialogue: 0,0:36:11.53,0:36:12.65,Default,,0000,0000,0000,,Fantastic.
Dialogue: 0,0:36:12.65,0:36:14.92,Default,,0000,0000,0000,,What did you think of my idea?
Dialogue: 0,0:36:14.92,0:36:17.49,Default,,0000,0000,0000,,Do not reply on an email.
Dialogue: 0,0:36:17.49,0:36:19.10,Default,,0000,0000,0000,,That's an emotional question.
Dialogue: 0,0:36:19.10,0:36:20.59,Default,,0000,0000,0000,,Email is a rational tool.
Dialogue: 0,0:36:20.59,0:36:24.02,Default,,0000,0000,0000,,You get up from your desk,\Nyou walk the 30 feet,
Dialogue: 0,0:36:24.02,0:36:27.83,Default,,0000,0000,0000,,and you say, "Wanted to\Ntell you what I thought
Dialogue: 0,0:36:27.83,0:36:28.94,Default,,0000,0000,0000,,"of your idea."
Dialogue: 0,0:36:28.94,0:36:30.01,Default,,0000,0000,0000,,And I promise you,
Dialogue: 0,0:36:30.01,0:36:31.52,Default,,0000,0000,0000,,not only will that information\Nbe better received,
Dialogue: 0,0:36:31.52,0:36:33.44,Default,,0000,0000,0000,,but you will start to create relationships
Dialogue: 0,0:36:33.44,0:36:36.34,Default,,0000,0000,0000,,because oxytocin starts to get released.
Dialogue: 0,0:36:36.34,0:36:37.85,Default,,0000,0000,0000,,If you can't get up and walk 30 feet,
Dialogue: 0,0:36:37.85,0:36:39.26,Default,,0000,0000,0000,,pick up the telephone.
Dialogue: 0,0:36:39.26,0:36:40.10,Default,,0000,0000,0000,,I've done it.
Dialogue: 0,0:36:40.10,0:36:41.04,Default,,0000,0000,0000,,It's an amazing thing.
Dialogue: 0,0:36:41.04,0:36:42.89,Default,,0000,0000,0000,,You pick up the phone, you go, "Hey."
Dialogue: 0,0:36:42.89,0:36:44.10,Default,,0000,0000,0000,,They're like, "Hey, what's the matter?"
Dialogue: 0,0:36:44.10,0:36:47.37,Default,,0000,0000,0000,,You're like, "No, I'm just\Nreplying to your email.
Dialogue: 0,0:36:47.37,0:36:50.24,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:36:50.24,0:36:53.85,Default,,0000,0000,0000,,"Wanted to tell you what I thought."
Dialogue: 0,0:36:53.85,0:36:54.68,Default,,0000,0000,0000,,"What?"
Dialogue: 0,0:36:56.86,0:36:58.99,Default,,0000,0000,0000,,People who tell me, "But\NI need a paper trail."
Dialogue: 0,0:36:58.99,0:37:00.40,Default,,0000,0000,0000,,Have the conversation, hang up and say,
Dialogue: 0,0:37:00.40,0:37:01.99,Default,,0000,0000,0000,,"Just to confirm what we talked about."
Dialogue: 0,0:37:01.99,0:37:03.56,Default,,0000,0000,0000,,Boom, there's your paper trail.
Dialogue: 0,0:37:03.56,0:37:04.86,Default,,0000,0000,0000,,The reason we get so many emails
Dialogue: 0,0:37:04.86,0:37:06.60,Default,,0000,0000,0000,,is because we reply to them all
Dialogue: 0,0:37:06.60,0:37:08.26,Default,,0000,0000,0000,,and 12 emails are sent
Dialogue: 0,0:37:08.26,0:37:09.61,Default,,0000,0000,0000,,and then somebody misunderstands something
Dialogue: 0,0:37:09.61,0:37:10.73,Default,,0000,0000,0000,,and somebody gets angry
Dialogue: 0,0:37:10.73,0:37:12.59,Default,,0000,0000,0000,,and then you have to pick up\Nthe phone and do it anyway.
Dialogue: 0,0:37:12.59,0:37:14.41,Default,,0000,0000,0000,,Do it at the beginning.
Dialogue: 0,0:37:14.41,0:37:16.41,Default,,0000,0000,0000,,Quicker, easier, better.
Dialogue: 0,0:37:17.30,0:37:18.14,Default,,0000,0000,0000,,Biology.
Dialogue: 0,0:37:20.22,0:37:22.54,Default,,0000,0000,0000,,Give your time and give your energy.
Dialogue: 0,0:37:22.54,0:37:24.33,Default,,0000,0000,0000,,This is why leadership is really difficult
Dialogue: 0,0:37:24.33,0:37:25.47,Default,,0000,0000,0000,,because you can't give it to everyone
Dialogue: 0,0:37:25.47,0:37:27.43,Default,,0000,0000,0000,,because you don't have\Nenough to give to everyone.
Dialogue: 0,0:37:27.43,0:37:28.72,Default,,0000,0000,0000,,You just can't.
Dialogue: 0,0:37:28.72,0:37:30.40,Default,,0000,0000,0000,,You have to make sure\Nthat you can trust others
Dialogue: 0,0:37:30.40,0:37:32.74,Default,,0000,0000,0000,,to trust others to trust\Nothers to trust others.
Dialogue: 0,0:37:32.74,0:37:34.81,Default,,0000,0000,0000,,This is what happens in\Nthe circle of belonging,
Dialogue: 0,0:37:34.81,0:37:36.05,Default,,0000,0000,0000,,in the circle of safety.
Dialogue: 0,0:37:36.05,0:37:38.85,Default,,0000,0000,0000,,This is what effective bureaucracy is.
Dialogue: 0,0:37:38.85,0:37:43.42,Default,,0000,0000,0000,,Which is as the CEO, as the\Nleader, or whatever your job is,
Dialogue: 0,0:37:43.42,0:37:45.99,Default,,0000,0000,0000,,you have one responsibility\Nand one responsibility only
Dialogue: 0,0:37:45.99,0:37:48.13,Default,,0000,0000,0000,,which is to make sure the people you know
Dialogue: 0,0:37:48.13,0:37:49.58,Default,,0000,0000,0000,,that you have physical contact with,
Dialogue: 0,0:37:49.58,0:37:52.39,Default,,0000,0000,0000,,you know their names, are\Nconfident and feel looked after
Dialogue: 0,0:37:52.39,0:37:54.07,Default,,0000,0000,0000,,and encourage them to do the same
Dialogue: 0,0:37:54.07,0:37:55.91,Default,,0000,0000,0000,,for the ones who work beneath them
Dialogue: 0,0:37:55.91,0:37:57.76,Default,,0000,0000,0000,,who work beneath them\Nwho work beneath them.
Dialogue: 0,0:37:57.76,0:38:00.65,Default,,0000,0000,0000,,When this group of\Npeople really feels safe,
Dialogue: 0,0:38:00.65,0:38:05.23,Default,,0000,0000,0000,,then they will invite in the\Ncustomer to also feel safe.
Dialogue: 0,0:38:05.23,0:38:08.46,Default,,0000,0000,0000,,They will talk to these\Npeople as if they are human.
Dialogue: 0,0:38:08.46,0:38:10.30,Default,,0000,0000,0000,,I actually flew on an airline recently
Dialogue: 0,0:38:10.30,0:38:12.74,Default,,0000,0000,0000,,and I was appalled at how I was treated.
Dialogue: 0,0:38:12.74,0:38:13.58,Default,,0000,0000,0000,,It was disgusting.
Dialogue: 0,0:38:13.58,0:38:15.27,Default,,0000,0000,0000,,It was like cattle.
Dialogue: 0,0:38:15.27,0:38:17.23,Default,,0000,0000,0000,,I said something.
Dialogue: 0,0:38:17.23,0:38:19.40,Default,,0000,0000,0000,,I said, "Why do you treat\Npeople like cattle?"
Dialogue: 0,0:38:19.40,0:38:21.94,Default,,0000,0000,0000,,And she literally said\Nto me, "I'm sorry, sir,
Dialogue: 0,0:38:21.94,0:38:24.65,Default,,0000,0000,0000,,I have to do it or I'll lose my job."
Dialogue: 0,0:38:24.65,0:38:26.72,Default,,0000,0000,0000,,What did she tell me?
Dialogue: 0,0:38:26.72,0:38:27.99,Default,,0000,0000,0000,,My organization that I work for
Dialogue: 0,0:38:27.99,0:38:28.91,Default,,0000,0000,0000,,doesn't make me feel safe.
Dialogue: 0,0:38:28.91,0:38:30.62,Default,,0000,0000,0000,,I don't feel like I belong,
Dialogue: 0,0:38:30.62,0:38:33.93,Default,,0000,0000,0000,,so I'm gonna treat you like\Ndirt to protect myself.
Dialogue: 0,0:38:33.93,0:38:35.12,Default,,0000,0000,0000,,As opposed to somebody who feels safe
Dialogue: 0,0:38:35.12,0:38:36.63,Default,,0000,0000,0000,,that says, "Sir, I will\Ndo everything in my power
Dialogue: 0,0:38:36.63,0:38:38.66,Default,,0000,0000,0000,,"to make sure that you feel happy and good
Dialogue: 0,0:38:38.66,0:38:40.99,Default,,0000,0000,0000,,"because I'm not worried."
Dialogue: 0,0:38:40.99,0:38:44.38,Default,,0000,0000,0000,,That's called a highly\Neffective organization.
Dialogue: 0,0:38:44.38,0:38:48.84,Default,,0000,0000,0000,,There's one more chemical\NI haven't told you about.
Dialogue: 0,0:38:48.84,0:38:49.67,Default,,0000,0000,0000,,The big c.
Dialogue: 0,0:38:52.24,0:38:53.07,Default,,0000,0000,0000,,Cortisol.
Dialogue: 0,0:38:55.59,0:38:57.08,Default,,0000,0000,0000,,Cortisol is the feeling of stress
Dialogue: 0,0:38:57.08,0:38:59.33,Default,,0000,0000,0000,,and the feeling of anxiety.
Dialogue: 0,0:39:00.19,0:39:04.12,Default,,0000,0000,0000,,We share these chemicals\Nwith all the social mammals.
Dialogue: 0,0:39:04.12,0:39:05.43,Default,,0000,0000,0000,,When you see a herd of gazelle,
Dialogue: 0,0:39:05.43,0:39:06.91,Default,,0000,0000,0000,,you've all seen the documentary
Dialogue: 0,0:39:06.91,0:39:08.50,Default,,0000,0000,0000,,on Discovery or whatever, right?
Dialogue: 0,0:39:08.50,0:39:11.33,Default,,0000,0000,0000,,And see a herd of gazelle grazing.
Dialogue: 0,0:39:12.26,0:39:15.33,Default,,0000,0000,0000,,And one of them thinks they\Nhear a rustle in the grass
Dialogue: 0,0:39:15.33,0:39:17.19,Default,,0000,0000,0000,,and they go (gasping)
Dialogue: 0,0:39:17.19,0:39:19.04,Default,,0000,0000,0000,,(audience laughing)\NUp head, right?
Dialogue: 0,0:39:19.04,0:39:20.15,Default,,0000,0000,0000,,That's what cortisol does.
Dialogue: 0,0:39:20.15,0:39:22.32,Default,,0000,0000,0000,,Cortisol is designed to keep us alive.
Dialogue: 0,0:39:22.32,0:39:24.81,Default,,0000,0000,0000,,It is the first stage or fight or flight.
Dialogue: 0,0:39:24.81,0:39:26.01,Default,,0000,0000,0000,,It makes us paranoid,
Dialogue: 0,0:39:26.01,0:39:29.24,Default,,0000,0000,0000,,it makes all of our senses hyper\Nattuned to look for danger.
Dialogue: 0,0:39:29.24,0:39:32.50,Default,,0000,0000,0000,,It injects glucose into our muscles
Dialogue: 0,0:39:32.50,0:39:34.38,Default,,0000,0000,0000,,to make us stiff and ready to go
Dialogue: 0,0:39:34.38,0:39:36.16,Default,,0000,0000,0000,,in case we need to fight or flight.
Dialogue: 0,0:39:36.16,0:39:39.07,Default,,0000,0000,0000,,It increases our heart rate like crazy.
Dialogue: 0,0:39:39.07,0:39:40.45,Default,,0000,0000,0000,,And it makes us start looking.
Dialogue: 0,0:39:40.45,0:39:42.74,Default,,0000,0000,0000,,It makes us paranoid to find the danger.
Dialogue: 0,0:39:42.74,0:39:43.95,Default,,0000,0000,0000,,The cool thing about cortisol
Dialogue: 0,0:39:43.95,0:39:45.53,Default,,0000,0000,0000,,when you work in a social environment
Dialogue: 0,0:39:45.53,0:39:47.71,Default,,0000,0000,0000,,is if other people sense\Nthat you're nervous,
Dialogue: 0,0:39:47.71,0:39:48.54,Default,,0000,0000,0000,,they get nervous.
Dialogue: 0,0:39:48.54,0:39:51.46,Default,,0000,0000,0000,,All the other gazelle go (gasping)
Dialogue: 0,0:39:51.46,0:39:52.68,Default,,0000,0000,0000,,They didn't hear anything.
Dialogue: 0,0:39:52.68,0:39:55.57,Default,,0000,0000,0000,,They just saw Steve over\Nthere get really freaked out.
Dialogue: 0,0:39:55.57,0:39:56.40,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:39:56.40,0:39:57.97,Default,,0000,0000,0000,,And so they got all freaked out.
Dialogue: 0,0:39:57.97,0:40:00.02,Default,,0000,0000,0000,,Now they all start looking for the danger.
Dialogue: 0,0:40:00.02,0:40:01.02,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:40:02.14,0:40:03.43,Default,,0000,0000,0000,,One of them who didn't even hear
Dialogue: 0,0:40:03.43,0:40:06.48,Default,,0000,0000,0000,,the initial rustle in the\Ngrass sees the lion, runs,
Dialogue: 0,0:40:06.48,0:40:08.58,Default,,0000,0000,0000,,they all run, they all live another day.
Dialogue: 0,0:40:08.58,0:40:09.72,Default,,0000,0000,0000,,Good system.
Dialogue: 0,0:40:09.72,0:40:11.72,Default,,0000,0000,0000,,So that when we go to\Nwork and somebody says,
Dialogue: 0,0:40:11.72,0:40:13.07,Default,,0000,0000,0000,,"I think there's gonna be layoffs."
Dialogue: 0,0:40:13.07,0:40:14.46,Default,,0000,0000,0000,,All of us are like, "What do you mean?
Dialogue: 0,0:40:14.46,0:40:15.29,Default,,0000,0000,0000,,"Wait.
Dialogue: 0,0:40:15.29,0:40:16.12,Default,,0000,0000,0000,,There's gonna be?"
Dialogue: 0,0:40:16.12,0:40:17.72,Default,,0000,0000,0000,,We're all paranoid now.
Dialogue: 0,0:40:17.72,0:40:20.44,Default,,0000,0000,0000,,"I shouldn't have talked\Ntalked in that meeting.
Dialogue: 0,0:40:20.44,0:40:21.27,Default,,0000,0000,0000,,Ugh!"
Dialogue: 0,0:40:21.27,0:40:22.93,Default,,0000,0000,0000,,We start to get crazy,\Nwe start to get paranoid.
Dialogue: 0,0:40:22.93,0:40:24.96,Default,,0000,0000,0000,,Our hearts start to race.
Dialogue: 0,0:40:24.96,0:40:28.25,Default,,0000,0000,0000,,It's what cortisol does,\Nit's trying to keep us alive.
Dialogue: 0,0:40:28.25,0:40:29.24,Default,,0000,0000,0000,,You wake up in the middle of the night,
Dialogue: 0,0:40:29.24,0:40:30.77,Default,,0000,0000,0000,,you hear a bump in the\Nmiddle of the night.
Dialogue: 0,0:40:30.77,0:40:31.60,Default,,0000,0000,0000,,(gasping)
Dialogue: 0,0:40:31.60,0:40:32.75,Default,,0000,0000,0000,,What's the first thing you do?
Dialogue: 0,0:40:32.75,0:40:34.47,Default,,0000,0000,0000,,You wake the person next to you!
Dialogue: 0,0:40:34.47,0:40:35.48,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:40:35.48,0:40:36.32,Default,,0000,0000,0000,,And then what do they do?
Dialogue: 0,0:40:36.32,0:40:38.41,Default,,0000,0000,0000,,They go (gasping)
Dialogue: 0,0:40:38.41,0:40:40.56,Default,,0000,0000,0000,,If there's nothing there\Nyou go and trust your eyes,
Dialogue: 0,0:40:40.56,0:40:43.32,Default,,0000,0000,0000,,you go looking for it,\Nwe're visual animals.
Dialogue: 0,0:40:43.32,0:40:47.39,Default,,0000,0000,0000,,If there's nothing there you go like this,
Dialogue: 0,0:40:47.39,0:40:48.72,Default,,0000,0000,0000,,(exhaling)
Dialogue: 0,0:40:48.72,0:40:51.27,Default,,0000,0000,0000,,the cortisol leaves our body and we relax
Dialogue: 0,0:40:51.27,0:40:53.84,Default,,0000,0000,0000,,and our heartbeat goes back down.
Dialogue: 0,0:40:53.84,0:40:55.56,Default,,0000,0000,0000,,Cortisol, to get all of that extra energy,
Dialogue: 0,0:40:55.56,0:40:58.50,Default,,0000,0000,0000,,to make us paranoid, to\Nmake us self-interested,
Dialogue: 0,0:40:58.50,0:41:01.29,Default,,0000,0000,0000,,it needs to shut down\Nnon-essential systems
Dialogue: 0,0:41:01.29,0:41:03.45,Default,,0000,0000,0000,,'cause it has to get it\Nfrom somewhere, right?
Dialogue: 0,0:41:03.45,0:41:05.21,Default,,0000,0000,0000,,So it shuts off things like growth.
Dialogue: 0,0:41:05.21,0:41:08.45,Default,,0000,0000,0000,,You don't need your fingernails\Nto grow at that moment.
Dialogue: 0,0:41:08.45,0:41:09.80,Default,,0000,0000,0000,,Shuts it off.
Dialogue: 0,0:41:09.80,0:41:13.53,Default,,0000,0000,0000,,The other thing it shuts\Noff is our immune system.
Dialogue: 0,0:41:13.53,0:41:14.89,Default,,0000,0000,0000,,Don't need it in that moment.
Dialogue: 0,0:41:14.89,0:41:16.50,Default,,0000,0000,0000,,The problem is you're not\Nsupposed to have cortisol
Dialogue: 0,0:41:16.50,0:41:17.68,Default,,0000,0000,0000,,in your system all the time.
Dialogue: 0,0:41:17.68,0:41:19.26,Default,,0000,0000,0000,,You're supposed to have\Nit in and then gone.
Dialogue: 0,0:41:19.26,0:41:20.86,Default,,0000,0000,0000,,When we go to work in a place
Dialogue: 0,0:41:20.86,0:41:22.72,Default,,0000,0000,0000,,that doesn't make us feel like we belong,
Dialogue: 0,0:41:22.72,0:41:25.17,Default,,0000,0000,0000,,that doesn't make us feel\Nsafe when we're at work,
Dialogue: 0,0:41:25.17,0:41:26.00,Default,,0000,0000,0000,,guess what?
Dialogue: 0,0:41:26.00,0:41:27.89,Default,,0000,0000,0000,,We got little bits of\Ncortisol dripping in our body.
Dialogue: 0,0:41:27.89,0:41:30.58,Default,,0000,0000,0000,,Drip, drip, drip, drip.
Dialogue: 0,0:41:30.58,0:41:32.02,Default,,0000,0000,0000,,Makes us paranoid.
Dialogue: 0,0:41:32.02,0:41:32.85,Default,,0000,0000,0000,,Drip.
Dialogue: 0,0:41:32.85,0:41:33.69,Default,,0000,0000,0000,,I know my boss hates me.
Dialogue: 0,0:41:33.69,0:41:34.53,Default,,0000,0000,0000,,I know he hates me.
Dialogue: 0,0:41:34.53,0:41:36.05,Default,,0000,0000,0000,,He hates all my ideas, I know it.
Dialogue: 0,0:41:36.05,0:41:37.30,Default,,0000,0000,0000,,Drip, drip.
Dialogue: 0,0:41:37.30,0:41:38.52,Default,,0000,0000,0000,,It makes us self-interested.
Dialogue: 0,0:41:38.52,0:41:40.21,Default,,0000,0000,0000,,One of the things cortisol does
Dialogue: 0,0:41:40.21,0:41:42.90,Default,,0000,0000,0000,,it inhibits the release of oxytocin.
Dialogue: 0,0:41:42.90,0:41:45.15,Default,,0000,0000,0000,,Biologically if you work in\Na high stress environment
Dialogue: 0,0:41:45.15,0:41:46.19,Default,,0000,0000,0000,,where you don't feel safe,
Dialogue: 0,0:41:46.19,0:41:49.79,Default,,0000,0000,0000,,you are biologically less\Nempathetic and less generous.
Dialogue: 0,0:41:49.79,0:41:50.81,Default,,0000,0000,0000,,We don't care about each other
Dialogue: 0,0:41:50.81,0:41:52.69,Default,,0000,0000,0000,,because we're too busy\Ntrying to protect ourselves.
Dialogue: 0,0:41:52.69,0:41:54.10,Default,,0000,0000,0000,,Drip, drip, drip.
Dialogue: 0,0:41:55.44,0:41:58.40,Default,,0000,0000,0000,,Our immune systems are now compromised.
Dialogue: 0,0:41:58.40,0:42:00.59,Default,,0000,0000,0000,,Drip, drip, drip.
Dialogue: 0,0:42:00.59,0:42:01.56,Default,,0000,0000,0000,,We live in a country
Dialogue: 0,0:42:01.56,0:42:04.61,Default,,0000,0000,0000,,with some of the best medical\Neducation in the world,
Dialogue: 0,0:42:04.61,0:42:06.19,Default,,0000,0000,0000,,some of the best medical\Nsystems in the world,
Dialogue: 0,0:42:06.19,0:42:07.40,Default,,0000,0000,0000,,some of the best doctors in the world,
Dialogue: 0,0:42:07.40,0:42:08.52,Default,,0000,0000,0000,,some of the best hospitals in the world,
Dialogue: 0,0:42:08.52,0:42:09.83,Default,,0000,0000,0000,,some of the best medicines in the world.
Dialogue: 0,0:42:09.83,0:42:12.19,Default,,0000,0000,0000,,Please explain to me why\Ndiabetes is on the rise,
Dialogue: 0,0:42:12.19,0:42:13.58,Default,,0000,0000,0000,,heart disease is on the rise,
Dialogue: 0,0:42:13.58,0:42:15.47,Default,,0000,0000,0000,,some cancers are on the rise.
Dialogue: 0,0:42:15.47,0:42:18.34,Default,,0000,0000,0000,,It ain't partially hydrogenated oils.
Dialogue: 0,0:42:18.34,0:42:20.25,Default,,0000,0000,0000,,Our jobs are killing us
Dialogue: 0,0:42:22.55,0:42:26.71,Default,,0000,0000,0000,,and the people who are\Nresponsible are the leaders.
Dialogue: 0,0:42:28.54,0:42:33.35,Default,,0000,0000,0000,,We also know that parents\Nwho come home stressed out,
Dialogue: 0,0:42:33.35,0:42:36.93,Default,,0000,0000,0000,,their kids learn that\Nthis is what work is,
Dialogue: 0,0:42:37.88,0:42:38.86,Default,,0000,0000,0000,,that work is something
Dialogue: 0,0:42:38.86,0:42:41.53,Default,,0000,0000,0000,,that makes you short-tempered and unhappy.
Dialogue: 0,0:42:41.53,0:42:43.54,Default,,0000,0000,0000,,So they expect it as they grow older.
Dialogue: 0,0:42:43.54,0:42:47.56,Default,,0000,0000,0000,,Worse, we know that parents\Nwho come home upset and angry,
Dialogue: 0,0:42:47.56,0:42:49.41,Default,,0000,0000,0000,,it has such a negative\Nimpact on their children
Dialogue: 0,0:42:49.41,0:42:50.47,Default,,0000,0000,0000,,that there's some studies
Dialogue: 0,0:42:50.47,0:42:52.100,Default,,0000,0000,0000,,that show that they might\Nactually become bullies
Dialogue: 0,0:42:52.100,0:42:54.86,Default,,0000,0000,0000,,because of their unhappy parents
Dialogue: 0,0:42:54.86,0:42:59.03,Default,,0000,0000,0000,,who hate their jobs and have\Nexcessive amounts of stress.
Dialogue: 0,0:42:59.88,0:43:03.13,Default,,0000,0000,0000,,Our companies are literally killing us.
Dialogue: 0,0:43:05.40,0:43:07.73,Default,,0000,0000,0000,,So what are you gonna do about it?
Dialogue: 0,0:43:07.73,0:43:10.07,Default,,0000,0000,0000,,What are you gonna do about it?
Dialogue: 0,0:43:10.07,0:43:11.91,Default,,0000,0000,0000,,Leadership is not a rank.
Dialogue: 0,0:43:11.91,0:43:13.68,Default,,0000,0000,0000,,Leadership is not a position.
Dialogue: 0,0:43:13.68,0:43:15.26,Default,,0000,0000,0000,,Leadership is a decision.
Dialogue: 0,0:43:15.26,0:43:17.05,Default,,0000,0000,0000,,Leadership is a choice.
Dialogue: 0,0:43:17.05,0:43:19.90,Default,,0000,0000,0000,,It has nothing to do with your\Nposition in the organization.
Dialogue: 0,0:43:19.90,0:43:23.17,Default,,0000,0000,0000,,If you decide to look after\Nthe person to the left of you
Dialogue: 0,0:43:23.17,0:43:25.54,Default,,0000,0000,0000,,and look after the person\Nto the right of you,
Dialogue: 0,0:43:25.54,0:43:28.42,Default,,0000,0000,0000,,you have become a leader.
Dialogue: 0,0:43:28.42,0:43:30.04,Default,,0000,0000,0000,,You've seen the movie 300, right?
Dialogue: 0,0:43:30.04,0:43:31.05,Default,,0000,0000,0000,,The Spartans.
Dialogue: 0,0:43:31.05,0:43:33.12,Default,,0000,0000,0000,,The greatest fighting force of all time.
Dialogue: 0,0:43:33.12,0:43:36.36,Default,,0000,0000,0000,,You wanna know one the things\Nthat made the Spartans great?
Dialogue: 0,0:43:36.36,0:43:39.74,Default,,0000,0000,0000,,It wasn't their muscles,\Nwasn't their spears.
Dialogue: 0,0:43:39.74,0:43:42.08,Default,,0000,0000,0000,,It was their shields.
Dialogue: 0,0:43:42.08,0:43:44.90,Default,,0000,0000,0000,,They stood shield to shield\Nand the phalanx was strong
Dialogue: 0,0:43:44.90,0:43:47.01,Default,,0000,0000,0000,,because those shields were big.
Dialogue: 0,0:43:47.01,0:43:49.28,Default,,0000,0000,0000,,They were told when they\Nwere young children,
Dialogue: 0,0:43:49.28,0:43:50.64,Default,,0000,0000,0000,,"You either bring your shield home
Dialogue: 0,0:43:50.64,0:43:52.91,Default,,0000,0000,0000,,"or you come home on your shield."
Dialogue: 0,0:43:52.91,0:43:55.59,Default,,0000,0000,0000,,The punishment for losing your shield
Dialogue: 0,0:43:55.59,0:43:57.38,Default,,0000,0000,0000,,was tremendous in battle.
Dialogue: 0,0:43:57.38,0:43:59.29,Default,,0000,0000,0000,,Because if you lost your shield
Dialogue: 0,0:43:59.29,0:44:01.38,Default,,0000,0000,0000,,that means you cannot protect\Nthe person to the left of you
Dialogue: 0,0:44:01.38,0:44:02.52,Default,,0000,0000,0000,,and the person to the right of you
Dialogue: 0,0:44:02.52,0:44:05.01,Default,,0000,0000,0000,,and you have destroyed the phalanx.
Dialogue: 0,0:44:05.01,0:44:09.31,Default,,0000,0000,0000,,It's the shield that\Nmatters, not the spear.
Dialogue: 0,0:44:09.31,0:44:10.79,Default,,0000,0000,0000,,Not the spear.
Dialogue: 0,0:44:10.79,0:44:12.87,Default,,0000,0000,0000,,It's your willingness\Nto sacrifice yourself,
Dialogue: 0,0:44:12.87,0:44:16.17,Default,,0000,0000,0000,,not your life, maybe your\Ncredit, maybe your little time,
Dialogue: 0,0:44:16.17,0:44:19.79,Default,,0000,0000,0000,,maybe a little energy, maybe\Ngetting up from your desk
Dialogue: 0,0:44:19.79,0:44:21.38,Default,,0000,0000,0000,,and talking to somebody for 30 minutes
Dialogue: 0,0:44:21.38,0:44:22.84,Default,,0000,0000,0000,,instead of sending a three minute email.
Dialogue: 0,0:44:22.84,0:44:25.03,Default,,0000,0000,0000,,It's your willingness to\Nsacrifice for someone,
Dialogue: 0,0:44:25.03,0:44:28.01,Default,,0000,0000,0000,,to hold that shield up\Nso that they feel safe
Dialogue: 0,0:44:28.01,0:44:30.01,Default,,0000,0000,0000,,that makes you a leader.
Dialogue: 0,0:44:31.19,0:44:33.07,Default,,0000,0000,0000,,You wanna know how you\Nbeat a dopamine addiction,
Dialogue: 0,0:44:33.07,0:44:34.95,Default,,0000,0000,0000,,if you're worried that you're\Naddicted to performance
Dialogue: 0,0:44:34.95,0:44:37.37,Default,,0000,0000,0000,,and all this dopamine things?
Dialogue: 0,0:44:38.86,0:44:42.11,Default,,0000,0000,0000,,Alcoholics Anonymous has been\Nhighly effective for decades,
Dialogue: 0,0:44:42.11,0:44:44.10,Default,,0000,0000,0000,,80 something years.
Dialogue: 0,0:44:44.10,0:44:46.48,Default,,0000,0000,0000,,We all know the first\Nstep of the 12 steps.
Dialogue: 0,0:44:46.48,0:44:47.52,Default,,0000,0000,0000,,We joke about it, right?
Dialogue: 0,0:44:47.52,0:44:49.98,Default,,0000,0000,0000,,Admit you have a problem.
Dialogue: 0,0:44:49.98,0:44:51.88,Default,,0000,0000,0000,,Do you know the 12th step?
Dialogue: 0,0:44:51.88,0:44:54.16,Default,,0000,0000,0000,,Don't say it, it's\Nsupposed to be anonymous.
Dialogue: 0,0:44:54.16,0:44:56.82,Default,,0000,0000,0000,,(audience laughing)
Dialogue: 0,0:44:56.82,0:44:58.55,Default,,0000,0000,0000,,I'll tell you what the 12th step is.
Dialogue: 0,0:44:58.55,0:45:01.71,Default,,0000,0000,0000,,Alcoholics Anonymous knows\Nthat if you master all 11 steps
Dialogue: 0,0:45:01.71,0:45:04.68,Default,,0000,0000,0000,,but not the 12th, you will drink again.
Dialogue: 0,0:45:04.68,0:45:08.85,Default,,0000,0000,0000,,If you master the 12th step\Nyou will beat the disease.
Dialogue: 0,0:45:08.85,0:45:10.49,Default,,0000,0000,0000,,What's the 12th step?
Dialogue: 0,0:45:10.49,0:45:13.73,Default,,0000,0000,0000,,The 12th step is the commitment\Nto help another alcoholic.
Dialogue: 0,0:45:13.73,0:45:16.06,Default,,0000,0000,0000,,Service, service to another.
Dialogue: 0,0:45:17.22,0:45:18.90,Default,,0000,0000,0000,,Oxytocin wins.
Dialogue: 0,0:45:18.90,0:45:20.10,Default,,0000,0000,0000,,Serotonin wins.
Dialogue: 0,0:45:20.10,0:45:21.86,Default,,0000,0000,0000,,The more we look after each other,
Dialogue: 0,0:45:21.86,0:45:24.36,Default,,0000,0000,0000,,the safer we feel, the more\Nwe feel like we belong,
Dialogue: 0,0:45:24.36,0:45:26.85,Default,,0000,0000,0000,,and the more we will work together
Dialogue: 0,0:45:26.85,0:45:29.06,Default,,0000,0000,0000,,to confront the dangers outside.
Dialogue: 0,0:45:29.06,0:45:33.22,Default,,0000,0000,0000,,Do this for others and others\Nwill become Johnny Bravo.
Dialogue: 0,0:45:34.19,0:45:35.62,Default,,0000,0000,0000,,Thanks very much.
Dialogue: 0,0:45:35.62,0:45:37.65,Default,,0000,0000,0000,,(audience applauding)
Dialogue: 0,0:45:37.65,0:45:40.23,Default,,0000,0000,0000,,(bright music)