WEBVTT

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Becoming a better speaker. We are going to
be talking about practicing speaking, do's

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and don'ts, handling nerves, handling the
Q&A section, and getting post-talk

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feedback.

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Now, anyone who [inaudible] Practicing
speaking, the most important thing, okay.

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Practicing speaking, the most important
thing you can do to become a better

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speaker is practice. The more you speak in
front of a mirror, in front of friends, or

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in front of a roomful of people, the more
comfortable and the better you'll become.

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You can even give your talk to a friend
over Skype. You can also video record

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yourself,r take notes on behaviors you
exhibit while speaking, then practice

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reducing them. When you practice, time
yourself. You might be surprised by how

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long or short your talk is when you're
speaking out loud. It's important to know

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how long your talk is going to be taking.
If you're looking for opportunities to

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practice speaking, you might see if
there's a Toastmasters in your area.

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They'll provide you with many
opportunities to speak in front of a

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supportive group of people and give you
tips and tools for improvement. And you

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can also practice at smaller meetups.
WordPress meetups are good for practicing

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for WordCamps. And if you want to practice
for WordPress meetups, you could find

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smaller related meetups who'd be
interested in hearing about your WordPress

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topic.

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Becoming a better speaker: do's and
don'ts. No matter how much public speaking

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experience you have, there's always room
for improvement. Here are some do's and

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don'ts to help you improve. Do speak
slowly. Many speakers speak too fast but

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audiences almost never complain that
someone went too slowly. Take pauses in

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between sentences. It may feel strange to
you, but it will seem very natural to the

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audience. Have water available and drink
it. Most events will provide water for the

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speaker. But make sure you have water on
hand just in case. When you find yourself

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going too fast, taking a drink of water is
a great way to slow yourself down. It

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might feel like it takes forever to take a
drink but the audience doesn't mind. Very

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your voice. This gets easier with
practice. You don't want to speak in a

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monotone so make sure you have some
inflection in your tone. Look at your

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whole audience. Make eye contact with
people if you can, but make sure you scan

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the whole room and don't just look at one
part of the audience. One trick here is to

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locate some friendly faces in multiple
sections of a big audience and then adjust

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them one at a time in a loop. Make sure
the audience can hear you. If you aren't

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sure whether the mic or your voice is loud
enough, ask the audience if they can hear

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you. Ask the people in the back to raise
their hands if you get too quiet. Keep

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your hands above your waist. If you do
this, you'll find yourself gesturing

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naturally. Remember to breathe, and
practice without notes. Even if you'd like

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to have your notes with you to make you
less nervous. practicing your talk without

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notes helps you map your content to your
thought process. You already know your

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subject matter so avoid trying to memorize
your notes and script verbatim. This will

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help your talk sound more natural and for
you to feel better about deviating from

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your script. And now for some don'ts.
Don't drink too much coffee. You're

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already jittery from nerves, so you don't
need a coffee buzz on top of it all. Don't

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turn away from the audience. If you need
to point something out in your slides,

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make sure you keep your face pointed
towards the audience as you point. Don't

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use filler words like um. You might not
even notice that you're doing this. So ask

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friends to point it out in rehearsal or
record yourself and take notes. To help

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yourself break the filler words habit,
take a small breath or a sip of water

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instead. Don't read your slides or notes
directly. If you must, like I'm doing

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right now, make sure you look up from your
notes and ad lib at least a little bit.

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Handling nerves. Everyone gets nervous
about public speaking; it's part of being

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human. In fact, it's hardwired. For our
caveman ancestors, anytime more than five

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pairs of eyes were looking at them at
once, that meant that in all likelihood,

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they were about to die. We still react
that way when we get up in front of a

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group of people and see them all watching
us. Keep in mind that your audience is on

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your side, they want to see you succeed
and all of them would be nervous if they

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were in your shoes. In fact, it's okay to
admit that you're nervous; people will be

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sympathetic. Here's some things that you
can do to help soothe your nerves.

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Practice! It really does get easier with
practice. The more you practice, the

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better you will know your material and
more confident you'll be. Sleep! If you're

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well rested, you'll do a better job.
Resist the urge to network or socialize

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too much the night before.

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Exercise. The best way to get rid of
nervous energy is to burn it off.

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Physiologically, the reason you get
nervous is so that you'll have the energy

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and adrenaline to fight or flee from your
predator. Running or getting some other

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form of exercise is a great way to burn
off that nervous energy and convince your

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body that the danger is over.

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Breathe. When we get nervous, we tend to
take shallow breaths into our chest. This

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is a part of the body's preparation for
fight or flight. And it actually deprives

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the brain of some of its important oxygen.
Take long, slow breaths into your belly

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and this will help calm you and clear your
mind. Be sure to take breaths before

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getting on stage, when you're on stage
before you start talking, and every so

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often during your talk.

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Dress comfortably. Being body conscious
never helps so make sure you're

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comfortable in whatever you're wearing.
Take time for yourself before you speak.

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This helps you compose yourself and get
mentally prepared. If you could go for a

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walk, listen to some favorite music, go
over your notes, or just take some really

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deep breaths.

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Know the stage. Try to find a time before
you give your talk to see the room where

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you'll be speaking. Use your own devices.
If you have your own laptop, clicker, etc.

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You'll be more comfortable with your
equipment. If you won't be using your own

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devices, come early to ensure you're able
to get your notes onto the system and that

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you can use the system with ease.

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Adopt a persona. This doesn't mean don't
be yourself. It just means be the speaker

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version of yourself. For instance, if you
talk with your hands when you're nervous,

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embrace that and make that part of your
speaker persona. You'll behave differently

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when you're in front of a big group of
people. Go with that and don't fight it.

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Be excited. Nervousness could actually be
excitement. There's no chemical difference

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between feeling excited and anxious; it's
the same physical state. So if you think

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you're nervous, try turning it around and
remind yourself that you're just excited

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Handling the Q & A. Many talks have an
audience question and answer session at

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the end. So first of all, timing. Ask the
organizers in advance what the expect

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expectations are. Try timing your talk
when you rehearse it and make sure that

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you've left enough room for an adequate
amount of Q&A time if that's something

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that you'll be expected to do. How much
time should you allow for Q&A? If the

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organizers haven't specified this for you,
it usually depends on the length of your

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whole session. In general, 10 to 20
minutes is adequate. For example, if your

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whole presentation takes up a 45 minute
slot, you might want allow 35 minutes for

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the presentation and 10 minutes for
questions.

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Interspersing Q&A. Some people prefer to
take questions throughout their talk

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rather than holding them until the end.
You can let your audience know up front

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what you prefer. Bearing in mind that if
your audience will be using a microphone

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due to the size of the room, or the fact
that your talk is being recorded, you'll

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need to give the room technician a heads
up about your q&a plans so they're ready

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with the audience microphone as needed.
Don't forget to ask for questions. If

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you're saving the q&a until the end, don't
forget to do it once you finish your talk.

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To remind yourself, you can add a slide at
the end of your talk, saying thanks and

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ask them for questions. And here's a good
tip. Repeat the questions back to the

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audience. Unless the audience is mic'd,
repeat each question before answering.

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Your audience and anyone later watching
the video if your talk is being recorded

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will thank you. Even if the audience and
recording can hear the questions,

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sometimes it's nice to repeat the question
for everyone to hear it again or to phrase

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the question more clearly. Some people are
especially nervous at the q&a because of

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because difficult situations could arise.
Here are some tips to make it easier.

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Tricky questions. Often speakers who are
brand new to public speaking, and even

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those who aren't, are nervous about
getting asked a question that they feel

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they don't know the answer to or that has
a tricky answer. There are ways to handle

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that situation. Remember to repeat the
question back to the audience. This buys

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you a little bit of time to think about
how to handle the question. Don't be

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afraid to admit that you don't know. The
audience will have far more respect for

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you for admitting that you don't know than
if you try to fudge it and fail. You can

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say something like, "That's a good
question. I'm not sure about the answer

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but let me look into that for you. Could
you send me a tweet or email after the

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session and we'll stay in touch?" You can
throw it to the audience with something

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like, "Good question. I'm actually not
sure. Does anyone here have any ideas?"

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Throw the question to a friend or
colleague in the audience. "Good question.

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My colleague, Jane here actually knows a
lot about that. Hey, Jane, do you have any

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ideas on this one?" You can also talk to
your colleagues and friends beforehand to

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make sure that they're okay with being put
on the spot like this.

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The smarty pants. Handling the smarty
pants in the audience who thinks they know

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better than you and goes on and on is a
big fear. And this is something that

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Miriam mentioned ahead of time. It doesn't
happen often but if it does, one thing to

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keep in mind is that in these sorts of
situations, other people in the audience

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are thinking about how much of an idiot
the know-it-all is, not about how you're

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handling it. Don't be afraid to cut
someone off if they're monopolizing the

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Q&A or derailing. It's possible to do this
politely but firmly, "I think we're going

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to have to move on now because time is
running out and I really want to get a few

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more questions in."

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Unrelated questions. Sometimes people ask
questions that have little or nothing to

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do with your talk, and answering the
question will derail the conversation. One

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way of handling this is to say, "That's a
good question but it's outside of the

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scope of what we're talking about. I'd be
happy to answer it for you privately

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after."

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Silence. What if you finish your talk,
throw the floor open to the audience, and

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there are no questions? That's totally
okay. There aren't always questions. You

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can have one or two people you know, in
the audience ready to ask a question, or

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even chime in with a different angle. For
example, if you're a developer, have a

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designer ready with an observation on your
topic from that point of view. You can

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also ask and answer your own questions.
For example, "Something I didn't go too in

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depth in the talk but you might be
wondering about is.." or "A question I've

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had come up before is..." You can ask the
audience a question. For example,

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"Something I didn't go into in depth in
the talk, but you might be wondering about

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is..." or "A question I've had come before
is..."

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Errors. Don't be afraid to correct errors
after your talk. If someone points out an

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error, either during the Q&A or later, go
ahead and update your presentation online

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and include the corrections if you give
the same talk again. Be sure to verify

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that the correction is actually accurate
before doing this.

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Contacts and slides. Once the Q&A is over,
let people know how to connect with you

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once you're done and where to find your
slides. Give out your Twitter handle

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and/or email. You can also include this
information on your final slide so it is

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up on the screen behind you while you take
questions.

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Getting post-talk feedback. We often
forget this part of the process but

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getting feedback after your talk is really
important if you ever want to do to get

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better at public speaking. You want to get
feedback both about your content and your

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speaking style. You want feedback about
whether your content was interesting, well

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organized, easy to follow, etc. This is
true whether you plan to ever give the

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same talk again or not because a lot of
the knowledge gained can be generalized.

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You also want to know about your speaking
technique. How is the pace, volume,

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approachability, etc? Where can you get
feedback? Ask conference organizers if

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they send out a survey and whether you can
see your own feedback. Ask people you know

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who are there for feedback. The more
specific questions, the better your

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feedback will get. Don't ask "What did you
think?" Ask, "Was there something you

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thought that could have been better? Could
you hear me? Did I speak too quickly or

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slowly, etc." Keep in mind that asking
people for feedback directly will be

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different from asking organizers for the
feedback that was sent to them. People

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tend to be softer and kinder when speaking
to you, as opposed to when they think that

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their feedback is only going to
organizers.

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Creating great slides. In this section, we
are going to talk about good slide decks

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and a few more tips. Good slide decks.
Let's first start with a public service

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announcement: You do not need slides with
every talk. Some talks can stand on their

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own. Slides can be your friend and your
enemy so don't rely on them completely.

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Something to ask yourself, if the slide
projector were to break down, could you

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give your talk without it? That said, when
used correctly, slides are amazing and can

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bring a lot to your talk. Used in the
right way, slides emphasize and help you

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get your points across. Look at some of
the tips. Let's look at some of the tips

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for creating good slide decks. Give your
slides a theme. It could be that you

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illustrate all your points with lol cats,
or they could all be the same background

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and typography. Whatever it is, having a
visually unified deck makes all the

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difference. Many speakers end up with a
look to the slides they stick with from

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presentation to presentation. This is
great and makes the talk stand out and

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feel part of a cohesive set. It may not be
the route that you want to go but it's

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something to consider. Don't use a default
slideshow theme like the templates that

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come with Keynote or PowerPoint. We've
seen them all 1000 times and they look

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generic and boring.

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Don't write out what you're going to be
saying. This can be a flexible rule for

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useful important quotes, but nobody likes
someone reading lines from a slide. Make

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your text size readable; think of the
person sitting at the back of the room.

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Use code sparingly. Nobody likes pages and
pages of code on a screen. Not even

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developers can stay awake through that,
depending on the situation and the person.

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Including a slide at the end of your deck
to thank your audience. You can also use a

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closing slide to remind you to do your
Q&A. Enhance the mood of your talk with

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slides. Use them to add humor and to help
you get your point across. Check the

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copyright on your images. If you're using
a creative commons graphic, remember to

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give proper attribution to its creator.
Consider sketching something original,

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creating your own images, or using your
own photography. Make it personal and

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unique. Slides don't need images, you
could just have words. Check your contrast

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on a wide range of screens to make sure
it's legible. Also consider choice of

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color. You can check color contrast using
an online tool to be sure it'll be easily

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readable. You just plug in your background
and foreground color codes and the tool

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will tell you if it's in the acceptable
range. Take care when selecting fonts.

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Don't use a fancy font that's cute but
unreadable and don't use too many

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different fonts together.

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Make sure you're creating your slides for
the right screen size. Try to find out in

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advance what aspect ratio the projector
will have and stay away from edges of the

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screen to be safe, keeping key information
out of those areas. Let's look at a few

00:18:50.630 --> 00:18:53.630
examples from your slide decks. This is a
good example of a slide that sets the mood

00:18:57.350 --> 00:19:00.350
of the whole presentation. The deck
supports the presentation and acts not

00:19:01.490 --> 00:19:04.490
just as useful information but as a
backdrop to help create a cohesive talk.

00:19:08.840 --> 00:19:11.840
This is a deck that stands on its own,
either with or without the verbal part of

00:19:12.380 --> 00:19:15.380
the presentation. It carries a theme
throughout the slides and delivers the

00:19:17.000 --> 00:19:20.000
message with clarity. It also demonstrates
a strong personality, something you

00:19:21.260 --> 00:19:24.260
shouldn't shy away from from your deck.
This deck has a strong sense of design

00:19:31.520 --> 00:19:34.520
that clearly delivers the message of an
expansive subject area. Slides are used to

00:19:36.290 --> 00:19:39.290
break down this complexity and it's all
done with a clear vision and a deck that

00:19:40.880 --> 00:19:43.880
stands on its own apart from the talk.
You'll find a collection of more tips on

00:19:45.290 --> 00:19:48.290
creating great slides and other resources
at getspeak.in. There are links to

00:19:51.200 --> 00:19:54.200
contrast calculators and examples of
inspirational slide decks that you can

00:19:54.890 --> 00:19:57.890
explore at your leisure.

00:20:00.650 --> 00:20:03.650
A few more tips. Practice going through
your deck using external monitor using a

00:20:06.470 --> 00:20:09.470
presentation mode, which lets you see your
notes. Think about bringing your notes

00:20:10.490 --> 00:20:13.490
printed out on paper in case the
presentation setup doesn't end up allowing

00:20:14.660 --> 00:20:17.660
you to see your internal notes. Bring a
backup of your slides with you on a thumb

00:20:18.980 --> 00:20:21.980
drive, including any special fonts you've
used. Save the presentation in a few

00:20:23.750 --> 00:20:26.750
different formats, including PDF. If for
some reason there's any issue with your

00:20:28.100 --> 00:20:31.100
computer, you will be able to easily
borrow someone else's and ensure that your

00:20:31.340 --> 00:20:34.340
type looks just as good as you intended.
Upload your slides before your talk, if

00:20:36.260 --> 00:20:39.260
possible, and include a link to them at
the end of your slides. Slideshare and

00:20:40.910 --> 00:20:43.910
Speaker Deck are two good services where
you can upload slides. Remember to tweet

00:20:45.200 --> 00:20:48.200
out the link afterwards and send it out to
the event organizers so that they can post

00:20:49.010 --> 00:20:52.010
it. If you start to do more speaking,
invest in a presentation clicker to

00:20:53.990 --> 00:20:56.990
advance your slides without having to use
a keyboard or mouse. It'll let you stand

00:20:58.010 --> 00:21:01.010
away from your laptop and keep your hands
in a more natural position while you

00:21:01.280 --> 00:21:04.280
speak. And a note on live demos: It can be
very tempting to do a live demo and hop

00:21:08.030 --> 00:21:11.030
back and forth between your demo and the
slides. This could be hard to watch,

00:21:11.960 --> 00:21:14.960
especially if something goes wrong during
the demo, as it often does. Consider

00:21:16.340 --> 00:21:19.340
recording these bits instead and embedding
the videos within your presentation.

00:21:23.030 --> 00:21:26.030
Questions and sign up. Thank you for
attending today. We'll be passing around a

00:21:27.980 --> 00:21:30.980
sign up sheet. If you're interested in
speaking at an event, please let us know.

00:21:32.960 --> 00:21:35.960
This is not a commitment but we'll get in
touch with you to discuss the possibility

00:21:37.280 --> 00:21:40.280
of speaking at an upcoming Meetup or
WordCamp.

00:21:39.000 --> 00:21:42.000
WordCamp Central would like to know how it
went so this will be a chance to have an

00:21:48.960 --> 00:21:51.960
open discussion on what worked well, what
didn't go well, what would you like to see

00:21:53.250 --> 00:21:56.250
change? What could we have done that we
didn't do and what made you nervous.

00:21:57.750 --> 00:22:00.750
That's a discussion to have with your
group. A note on... So this is something

00:22:09.720 --> 00:22:12.720
that we're starting to have the groups who
run this workshop do. We would like to

00:22:15.360 --> 00:22:18.360
take a photo for our meetup page and for
WordCamp Central to have. Anyone can opt

00:22:19.770 --> 00:22:22.770
out. So this so we're not actually going
to do a photo right now with us. We're not

00:22:23.520 --> 00:22:26.520
an actual meetup. But please, those of you
out there in the world doing this, please

00:22:30.120 --> 00:22:33.120
do take a photo. We're going to be
creating a page with all the success

00:22:33.540 --> 00:22:36.540
stories and everything which we'll talk
about in a moment. And this is that

00:22:39.330 --> 00:22:42.330
moment, your results [inaudible} that
slide in.

00:22:45.250 --> 00:22:48.250
We'd like to let WordCamp Central know how
it goes. If you speak at a Meetup or

00:22:49.840 --> 00:22:52.840
WordCamp and especially if anything new
comes out of your speaking such as

00:22:53.860 --> 00:22:56.860
becoming a requested speaker or taking on
a leadership position or getting a job,

00:22:58.720 --> 00:23:01.720
please let us know so that we can let
WordCamp Central know. Also if you love

00:23:02.950 --> 00:23:05.950
this work and want to train others to do
this, or be a train the trainer or help

00:23:07.360 --> 00:23:10.360
our team with other things like marketing
and admin, the WordPress Community Teams

00:23:11.590 --> 00:23:14.590
Diverse Speaker Training Group is always
looking for more help. Contact Jill on

00:23:16.120 --> 00:23:19.120
Slack or Twitter @jillbinder. And now we
have time for any questions or comments or

00:23:29.650 --> 00:23:32.650
anything before we wrap up the main
section. Okay, great. Thank you everybody

00:23:43.390 --> 00:23:46.390
for attending. Miriam?

00:23:46.140 --> 00:23:49.140
Oh I was just about to say that it was
very well done. So yay.

00:23:53.100 --> 00:23:56.100
Thank you so much. I appreciate that.