1 00:00:03,002 --> 00:00:08,012 The change in the architecture of the media is completely connected to a change of the control 2 00:00:08,012 --> 00:00:11,006 With the broadcast system you have one person in one station 3 00:00:11,006 --> 00:00:13,008 deciding what gets put out over the airwaves. 4 00:00:13,008 --> 00:00:17,068 When you have distributed network like the internet everybody can be a server. 5 00:00:17,068 --> 00:00:20,088 There's no distinction between the broadcaster and the receiver: 6 00:00:20,088 --> 00:00:22,004 every computer does both. 7 00:00:22,004 --> 00:00:27,012 You can take your home laptop and run a server off of it that can distribute movies and music 8 00:00:27,012 --> 00:00:31,068 and webpages and email in the same way that the biggest computers at google can. 9 00:00:31,068 --> 00:00:31,076 there's no fundamental difference between the computers they have in iraq in their server rooms 10 00:00:31,076 --> 00:00:35,052 11 00:00:35,052 --> 00:00:38,004 and what you have on your desk 12 00:00:38,004 --> 00:00:39,006 In the old system of broadcasting, 13 00:00:39,006 --> 00:00:42,076 you were fundamentally limited by the amount of space in the airwaves 14 00:00:42,076 --> 00:00:46,044 you could only send out 10 channels over the airwaves in television 15 00:00:46,044 --> 00:00:48,068 or even with cable you had 500 channels. 16 00:00:48,068 --> 00:00:50,076 On the internet, everybody can have a channel; 17 00:00:50,076 --> 00:00:53,008 everyone can get a blog or a MySpace page; 18 00:00:53,008 --> 00:00:55,048 everyone has a way of expressing themselves 19 00:00:55,048 --> 00:00:57,072 and so what you see now is not a question of 20 00:00:57,072 --> 00:00:59,028 who gets access to the airwaves, 21 00:00:59,028 --> 00:01:00,084 it's a question of who gets control 22 00:01:00,084 --> 00:01:02,008 over the ways you find people. 23 00:01:02,008 --> 00:01:05,044 You start seeing power centralising in sites like google, 24 00:01:05,044 --> 00:01:08,006 these sort of 'gatekeepers' that tell you where on the internet you want to go 25 00:01:08,006 --> 00:01:11,006 the people who provide you your sources of news and information. 26 00:01:11,006 --> 00:01:15,028 so its not only certain people have a license to speak 27 00:01:15,028 --> 00:01:16,068 now everyone has a license to speak, 28 00:01:16,068 --> 00:01:19,004 it's question of who gets heard. 29 00:01:19,004 --> 00:01:22,068 So one of the biggest questions we're facing in a world of many speakers 30 00:01:22,068 --> 00:01:24,004 how do you find what's good? 31 00:01:24,004 --> 00:01:27,036 Are we gonna go to a system like the old media where you go to CNN 32 00:01:27,036 --> 00:01:29,028 and they pick a handful of people to focus on 33 00:01:29,028 --> 00:01:30,028 and you read what they say 34 00:01:30,028 --> 00:01:32,002 or are we going to go with something more like the internet 35 00:01:32,002 --> 00:01:35,048 where everybody has a chance of being heard, a more democratic system. 36 00:01:35,048 --> 00:01:38,044 One of the most interesting technologies for doing something like that 37 00:01:38,044 --> 00:01:40,008 is a system called collaborative filtering, 38 00:01:40,008 --> 00:01:43,068 where everybody expresses their opinions on what they like and what they don't like 39 00:01:43,068 --> 00:01:47,044 and the computer tries to match you up with other people who have similar preferences 40 00:01:47,044 --> 00:01:50,076 and recommend you things that they also like that you didn't know about before. 41 00:01:50,076 --> 00:01:52,084 It's the same kind of system you see on Amazon 42 00:01:52,084 --> 00:01:55,016 where people who bought this book also bought this book 43 00:01:55,016 --> 00:01:58,000 people are trying to experiment that not only with books 44 00:01:58,000 --> 00:02:01,012 but with blogs, web pages and news stories all across the internet, 45 00:02:01,012 --> 00:02:04,004 they're trying to find ways and things that you've never heard of before 46 00:02:04,004 --> 00:02:06,002 and bringing them in front of you 47 00:02:06,002 --> 00:02:08,004 Mass media had this fundamental paradox 48 00:02:08,004 --> 00:02:10,036 because it was aiming at a huge audience 49 00:02:10,036 --> 00:02:12,076 but it wanted to convince everybody they were an individual 50 00:02:12,076 --> 00:02:15,036 you see all these ads on television all the time like 51 00:02:15,036 --> 00:02:17,006 'buck the trend, buy these jeans' right!? 52 00:02:17,006 --> 00:02:20,028 and it's on a show that 4 million people are watching, 53 00:02:20,028 --> 00:02:24,000 you're not going to buck a trend by doing what 4 million other people are. 54 00:02:24,000 --> 00:02:27,004 Now that the internet is actually making these nitch things possible 55 00:02:27,004 --> 00:02:29,004 the mass media is incredibly threatened 56 00:02:29,004 --> 00:02:33,048 no longer this idea of bucking the crowd and being your own 57 00:02:33,048 --> 00:02:36,028 it's no longer just a theory you can actually do it on the internet 58 00:02:36,028 --> 00:02:40,056 And what we're starting to see is tools that take power away from the big conglomerates 59 00:02:40,056 --> 00:02:42,048 and start to distribute it to small groups. 60 00:02:42,048 --> 00:02:47,028 And so there are a bunch of issues in a system like that there are questions of funding you know, 61 00:02:47,028 --> 00:02:50,052 how will these small groups get paid and how will the random blogger be able to live 62 00:02:50,052 --> 00:02:53,006 in a way that an investigative journalist can now 63 00:02:53,006 --> 00:02:55,092 because there's one giant source of advertising 64 00:02:55,092 --> 00:02:59,088 you know there are question finding people, how will I be able to find the stuff I'm interested, 65 00:02:59,088 --> 00:03:02,008 and the stuff that's trustworthy and reliable 66 00:03:02,008 --> 00:03:04,072 and so for each of these there are new technologies 67 00:03:04,072 --> 00:03:06,068 people are trying all kinds of different things 68 00:03:06,068 --> 00:03:08,028 and all of these say different things about the internet 69 00:03:08,028 --> 00:03:12,004 there is still experimentation in this, since everybody can just go up and start a website 70 00:03:12,004 --> 00:03:15,068 with a new piece of technology that try and solve one of these problems 71 00:03:15,068 --> 00:03:18,068 We're seeing lots of different possibilities, lots of different funding models 72 00:03:18,068 --> 00:03:23,044 lots of different recommendations systems and who knows what will work best 73 00:03:23,044 --> 00:03:25,008 we have a chance to try it all and see what falls out 74 00:03:25,008 --> 00:03:27,088 So there are a couple of interesting funding models: 75 00:03:27,088 --> 00:03:30,006 One of course is this standard model of advertising, 76 00:03:30,006 --> 00:03:35,008 you go to a bunch of big corporate sponsors and instead of having them fund a television show 77 00:03:35,008 --> 00:03:36,004 you have them fund your webpage 78 00:03:36,004 --> 00:03:40,000 but a more interesting one is you do the same thing with nitch groups 79 00:03:40,000 --> 00:03:45,012 instead of going to IBM/Ford or a big company, and having them buy a banner on your website 80 00:03:45,012 --> 00:03:47,068 you go to people that actually care about the readers you have 81 00:03:47,068 --> 00:03:50,076 if you're a design weblog you go to design companies 82 00:03:50,076 --> 00:03:53,088 if you're a political blog, you go to other politicians 83 00:03:53,088 --> 00:03:58,004 you have a very targeted narrow group of people who are really interested in the subject, 84 00:03:58,004 --> 00:04:01,076 thats an audience advertisers really love 85 00:04:01,076 --> 00:04:04,068 another possibility is to turn directly to your readers for support 86 00:04:04,068 --> 00:04:07,072 you see blogs say, I wanna go to a trip to New Hampshire 87 00:04:07,072 --> 00:04:10,044 to cover the american political conventions 88 00:04:10,044 --> 00:04:12,000 will you support me? 89 00:04:12,000 --> 00:04:13,004 and the readers pour in money 90 00:04:13,004 --> 00:04:16,072 these people are very dedicated they feel like they have a personal connection 91 00:04:16,072 --> 00:04:17,008 with the person writing 92 00:04:17,008 --> 00:04:21,000 they are eager to spend money to support it! 93 00:04:21,000 --> 00:04:23,088 Another thing is that you simply work of volunteer labor 94 00:04:23,088 --> 00:04:27,004 you have people that have a day job thats an expert in a subject 95 00:04:27,004 --> 00:04:30,036 and they just enjoy talking about it so they rate stuff in their free time 96 00:04:30,036 --> 00:04:31,044 and publish it on the internet 97 00:04:31,044 --> 00:04:34,000 or they have readers who read their site and contribute stuff 98 00:04:34,000 --> 00:04:36,068 and it gets compiled into one exciting source. 99 00:04:36,068 --> 00:04:39,004 So I think there are lots of interesting experiments, 100 00:04:39,004 --> 00:04:41,000 people are trying lots of different ways 101 00:04:41,000 --> 00:04:48,006 One of the errors you had with television, right, could only provide one level of interest 102 00:04:48,006 --> 00:04:52,036 it was funded based on adertising not on how much people cared about the programme 103 00:04:52,036 --> 00:04:56,028 advertisers were going to pay the same no matter how exciting or how compelling 104 00:04:56,028 --> 00:04:58,016 or how interested an audience was in a show 105 00:04:58,016 --> 00:05:01,092 so what you ended up with was fairly boring shows that appealed to lots of people 106 00:05:01,092 --> 00:05:04,004 because that's what advertisers wanted 107 00:05:04,004 --> 00:05:06,016 they wanted lots people watching the shows 108 00:05:06,016 --> 00:05:08,028 whereas in a normal market economy what happens is 109 00:05:08,028 --> 00:05:10,036 if you really want something you pay more for it 110 00:05:10,036 --> 00:05:12,028 you just can't do that with television. 111 00:05:12,028 --> 00:05:15,004 So one of the interesting things about broadcast is that a lot of what you like 112 00:05:15,004 --> 00:05:17,004 depends on what other people like 113 00:05:17,004 --> 00:05:19,024 there are only so many shows out there 114 00:05:19,024 --> 00:05:20,002 they are all kind of bland 115 00:05:20,002 --> 00:05:22,000 so what happens, you have these megahits 116 00:05:22,000 --> 00:05:27,000 like American Idol or lost, where everybody at the water cooler is talking about this show, 117 00:05:27,000 --> 00:05:30,012 so you have to watch it because otherwise you can't keep up with them 118 00:05:30,012 --> 00:05:33,056 whatever social factors get involved 119 00:05:33,056 --> 00:05:35,068 you have this sort of process of rich gets richer 120 00:05:35,068 --> 00:05:40,036 one thing takes off because thats what everybody else is doing! 121 00:05:40,036 --> 00:05:43,072 One nice thing about the internet is that it allows for so much more variety 122 00:05:43,072 --> 00:05:48,000 that nitch products can get so much more attention and interest 123 00:05:48,000 --> 00:05:50,076 So they've the run the numbers and this this proven mathematical fact 124 00:05:50,076 --> 00:05:54,068 that as long as some percentage of what you care about is whether other people 125 00:05:54,068 --> 00:05:58,068 like it or now you're gonna end up with this patterns of hits and failures 126 00:05:58,068 --> 00:06:01,072 if you have two things which are equivalent in quality, 127 00:06:01,072 --> 00:06:04,068 one of them is liked by one more person than the other one, 128 00:06:04,068 --> 00:06:06,012 you're going to go that one 129 00:06:06,012 --> 00:06:08,004 there's some small chance that you're going to go to that one 130 00:06:08,004 --> 00:06:09,076 and everybody's going to start going to that one 131 00:06:09,076 --> 00:06:11,016 and all of a sudden you have harry potter 132 00:06:11,016 --> 00:06:14,088 this one book plucked of nowhere that suddenly becomes this massive mega-hit. 133 00:06:14,088 --> 00:06:18,012 not because it's a hundred million times better written than every other book 134 00:06:18,012 --> 00:06:21,000 but simply because everybody's reading it 135 00:06:21,000 --> 00:06:23,008 and putting stuff on the internet doesn't change that, 136 00:06:23,008 --> 00:06:27,004 you still care about what your friends like, still wanna read what everybody else is talking about, 137 00:06:27,004 --> 00:06:30,076 ou still wanna do what's popular because you think maybe other people have a valid opinion 138 00:06:30,076 --> 00:06:34,002 and maybe you wanna talk to them about it maybe you want to join part of this community 139 00:06:34,002 --> 00:06:37,024 but whatever your reason is, as long as you care about what other people opinion 140 00:06:37,024 --> 00:06:38,008 you're going to end up with these hits. 141 00:06:38,008 --> 00:06:39,004 You just have this social signifier that everybody cares about 142 00:06:39,004 --> 00:06:41,068 You just have this social signifier that everybody cares about 143 00:06:41,068 --> 00:06:45,008 everybody's watching American Idol doesn't matter how good the show is 144 00:06:45,008 --> 00:06:49,048 I mean it has to be somewhat decent so people watch it, but once everybody's watching it, 145 00:06:49,048 --> 00:06:54,002 talking about it, you know, it suddenly becomes this megahit for no real reason, 146 00:06:54,002 --> 00:06:56,008 right, just because it's a social phenomenon 147 00:06:56,008 --> 00:07:00,006 and what television does, it chops off the tale and it throws away all the other shows 148 00:07:00,006 --> 00:07:03,004 people would like but don't care enough about to be megahits 149 00:07:03,004 --> 00:07:06,068 and instead pours all of its money into these cheap produced shows 150 00:07:06,068 --> 00:07:08,072 well you can't get rid of hits, right 151 00:07:08,072 --> 00:07:11,004 it's a fact that people would wanna do what their friends are doing 152 00:07:11,004 --> 00:07:15,052 you can't avoid that but what you can do is say there's the whole rest of the world out there 153 00:07:15,052 --> 00:07:19,000 there's a whole rest of what people care about other than what everybody else is doing 154 00:07:19,000 --> 00:07:22,004 Everybody has their own particular interests everybody has something that fascinates them 155 00:07:22,004 --> 00:07:25,072 and what the internet does is it allows them to 'do' that 156 00:07:25,072 --> 00:07:29,008 to get involved and find other people who share these things 157 00:07:29,008 --> 00:07:33,024 one of the exciting things about Wickipedia is that it doesn't just have articles on 158 00:07:33,024 --> 00:07:36,002 you know, 100 most popular things or 1000 most popular things 159 00:07:36,002 --> 00:07:39,028 you can pick the most obscure subject in the world and there's an article about it 160 00:07:39,028 --> 00:07:43,004 Because for EVERYTHING, there's someone who cares a great deal about it 161 00:07:43,004 --> 00:07:46,006 and that's what television, that's what radio doesn't provide, but the internet does! 162 00:07:46,006 --> 00:07:50,008 it provides a way for you to get in touch with those other people who really 163 00:07:50,008 --> 00:07:52,048 care about this completely obscure thing 164 00:07:52,048 --> 00:07:56,004 It doesn't just go into the direction of topic, it goes into the direction of time 165 00:07:56,004 --> 00:07:58,052 You can go back in time and find all the shows that have been canceled 166 00:07:58,052 --> 00:08:00,084 find all the articles that have been deleted 167 00:08:00,084 --> 00:08:04,004 you can go back and find everything that has been lost in major culture 168 00:08:04,004 --> 00:08:05,048 and it's got a place on the internet 169 00:08:05,048 --> 00:08:09,068 Youtube music videos from the 70s and the 80s that you can't find anywhere these days 170 00:08:09,068 --> 00:08:11,048 you can watch at your leisure 171 00:08:11,048 --> 00:08:13,068 I think lessening the power of the hits 172 00:08:13,068 --> 00:08:16,072 bringing down the things from the top and making it more egalitarian 173 00:08:16,072 --> 00:08:18,008 is the something we should always strive for 174 00:08:18,008 --> 00:08:21,008 it may be really difficult it may not be super possible 175 00:08:21,008 --> 00:08:24,008 but it's something to hope for, to drive for 176 00:08:24,008 --> 00:08:26,072 and what that means is 177 00:08:26,072 --> 00:08:31,002 throwing away as much as possible all the things that give you hints about 178 00:08:31,002 --> 00:08:34,004 you should do this because other people like it 179 00:08:34,004 --> 00:08:37,052 it's very tempting when you're building a website or programming system 180 00:08:37,052 --> 00:08:39,088 is to start sorting things that are really popular at the top 181 00:08:39,088 --> 00:08:43,012 but all that does is, that it makes it less democratic and less fair 182 00:08:43,012 --> 00:08:48,028 you have to have continual pressure, to try and pull things from the bottom from the tale up 183 00:08:48,028 --> 00:08:51,044 give everybody a chance to look at everything and if you do that 184 00:08:51,044 --> 00:08:53,072 maybe, you won't get completely rid of hits, 185 00:08:53,072 --> 00:08:55,068 but you can start to ???? some of their problems 186 00:08:55,068 --> 00:08:59,004 I mean that's one power of data mining is that construct to find obscure subjects 187 00:08:59,004 --> 00:09:01,088 that you wouldn't have found simply because they are not popular 188 00:09:01,088 --> 00:09:03,092 you know one of the tools of recommendation 189 00:09:03,092 --> 00:09:06,092 can be to pull you to the less popular stuff on the tale 190 00:09:06,092 --> 00:09:10,000 The random article button on Wikipedia is really cool in this sense 191 00:09:10,000 --> 00:09:13,024 you can just wake up every day and read about some completely random topic 192 00:09:13,024 --> 00:09:17,008 that you never heard of except for the fact that there's an article on the Wikipedia about it 193 00:09:17,008 --> 99:59:59,999 and boy are there some completely random topics on Wikipepdia