0:00:00.111,0:00:03.270 You might think that working remotely[br]is an introvert's dream: 0:00:03.294,0:00:06.494 you're in your own home[br]hidden behind a computer, 0:00:06.518,0:00:08.203 possibly in your pajamas. 0:00:08.227,0:00:09.396 But the truth is, 0:00:09.420,0:00:13.365 for many introverts,[br]remote work is kind of a nightmare. 0:00:13.738,0:00:15.210 [TED: The Way We Work] 0:00:15.615,0:00:17.651 [Made possible[br]with the support of Dropbox] 0:00:17.675,0:00:21.420 Now that the pandemic[br]has chased many of us out of our offices, 0:00:21.444,0:00:24.194 we're chafing under the new[br]remote rules of work: 0:00:24.218,0:00:25.615 too much screen time; 0:00:25.639,0:00:28.702 a lack of boundaries[br]between work and home; 0:00:28.726,0:00:30.146 endless video calls. 0:00:30.170,0:00:33.414 The same things that make remote work[br]difficult for introverts 0:00:33.438,0:00:35.327 make it difficult for everyone. 0:00:35.351,0:00:38.847 Far and away, the worst part[br]of remote work is video calls. 0:00:38.871,0:00:41.486 Being on camera is a performance. 0:00:41.510,0:00:45.733 Thoughtless scheduling can mean[br]you're basically onstage performing 0:00:45.757,0:00:47.247 for eight hours a day. 0:00:47.271,0:00:50.628 There are none of the nuanced cues[br]that help you read a room. 0:00:50.652,0:00:53.815 Staring at disembodied heads on a screen 0:00:53.839,0:00:58.136 offers only a pale imitation[br]of real human connection. 0:00:58.160,0:01:00.658 Social anxiety only makes this worse. 0:01:00.682,0:01:03.539 When you have a camera in your face, 0:01:03.563,0:01:06.370 that can really trigger[br]your social anxiety. 0:01:06.394,0:01:08.410 It takes energy to be on. 0:01:08.434,0:01:13.031 So the key to managing remote work[br]is to protect your energy. 0:01:13.055,0:01:16.099 First, pay attention[br]to ritual and routine. 0:01:16.123,0:01:17.926 As much as we hated our commutes, 0:01:17.950,0:01:21.291 they were a ritual that created[br]a boundary between work and home. 0:01:21.315,0:01:22.479 And we need that. 0:01:22.503,0:01:26.251 For many of us, those little breaks[br]that we would build in to the work day -- 0:01:26.275,0:01:29.541 going to get a cup of coffee[br]or a chat with a coworker -- 0:01:29.565,0:01:30.729 those are gone, too. 0:01:30.753,0:01:34.368 For me, those rituals are when[br]I gather my energy, 0:01:34.392,0:01:35.918 assume my work character 0:01:35.942,0:01:37.720 and get into the right headspace 0:01:37.744,0:01:38.916 to dive in. 0:01:38.940,0:01:41.991 So how can you recreate those breaks[br]and boundaries at home? 0:01:42.015,0:01:43.775 The key is to be intentional. 0:01:43.799,0:01:46.315 It could be music or lighting, 0:01:46.339,0:01:48.321 a pep talk with a friend. 0:01:48.345,0:01:51.378 You could take a walk around the block[br]at a certain time of day 0:01:51.402,0:01:53.664 or even a breathing or stretching routine 0:01:53.688,0:01:54.860 before you sit -- 0:01:54.884,0:01:58.385 whatever it takes for you[br]to delineate the transition 0:01:58.409,0:02:00.123 between work and home. 0:02:00.615,0:02:05.087 Second, we need to manage[br]our pace, place and space. 0:02:05.111,0:02:08.364 You can think of pacing[br]as managing the interactions 0:02:08.388,0:02:09.682 that tax your energy 0:02:09.706,0:02:11.233 versus those that recharge you. 0:02:11.257,0:02:13.956 You could schedule fewer videoconferences, 0:02:13.980,0:02:16.192 because remember, those are performances. 0:02:16.216,0:02:20.462 You could schedule downtime[br]or recharge time after performances. 0:02:20.486,0:02:21.668 Oprah does this, 0:02:21.692,0:02:24.531 as do many introverted[br]performers and CEOs. 0:02:24.555,0:02:26.602 You could consider the time of day. 0:02:26.626,0:02:30.604 Think about when you can[br]typically summon the energy to be on 0:02:30.628,0:02:33.041 and save other times for quiet work. 0:02:33.065,0:02:35.749 For place, use your workspace 0:02:35.773,0:02:38.358 to help you enforce good boundaries. 0:02:38.382,0:02:41.354 Even if your desk is in your kitchen, 0:02:41.378,0:02:43.950 make it feel like a workplace. 0:02:43.974,0:02:47.989 For space, build in[br]some alone time every day. 0:02:48.013,0:02:50.038 And this includes[br]time away from your kids. 0:02:50.062,0:02:52.356 It's really key to avoiding burnout. 0:02:52.380,0:02:54.393 Finally, if you're a manager, 0:02:54.417,0:02:56.316 you have a special role to play 0:02:56.340,0:02:59.952 to help employees protect[br]their pace, place and space. 0:02:59.976,0:03:02.313 Manage the room during video calls. 0:03:02.337,0:03:05.743 Even remotely, chatty extroverts[br]tend to dominate. 0:03:05.767,0:03:08.144 To create a space[br]where everyone can be heard, 0:03:08.168,0:03:09.749 structure agendas, 0:03:09.773,0:03:11.638 assign presentation rules 0:03:11.662,0:03:14.146 and minimize brainstorming. 0:03:14.170,0:03:16.835 Brainstorming can trigger social anxiety, 0:03:16.859,0:03:19.035 and it can freeze up introverts. 0:03:19.059,0:03:22.649 Instead, create a shared space[br]where people can write their ideas 0:03:22.673,0:03:24.878 before a brainstorming session. 0:03:24.902,0:03:27.297 Favor audio over video calls. 0:03:27.321,0:03:31.638 Research shows that we actually[br]communicate more emotion and nuance 0:03:31.662,0:03:33.102 via audio alone. 0:03:33.126,0:03:35.073 Try asynchronous communication 0:03:35.097,0:03:38.380 for more complicated[br]or provocative one-on-ones. 0:03:38.404,0:03:41.120 You can steal this idea[br]from author Robert Glazer: 0:03:41.144,0:03:45.601 record a voice memo or video on your phone[br]explaining your perspective 0:03:45.625,0:03:46.960 and send it to a colleague. 0:03:46.984,0:03:50.932 And that way, they can respond[br]and react in their own time. 0:03:50.956,0:03:53.290 Along with a lot of challenges now, 0:03:53.314,0:03:54.692 we have an opportunity. 0:03:54.716,0:03:56.631 Remote work is here to stay, 0:03:56.655,0:04:00.379 so don't just transfer old habits[br]and old company culture 0:04:00.403,0:04:01.618 to remote work. 0:04:01.642,0:04:03.321 Build something better. 0:04:03.345,0:04:04.656 To get started, 0:04:04.680,0:04:08.227 ask the introverts in your office[br]what their ideal day looks like 0:04:08.251,0:04:09.660 and take your cue from there.