1 00:00:08,750 --> 00:00:11,434 My name's Seth Priebatsch. I'm the chief ninja of SCVNGR. 2 00:00:11,458 --> 00:00:12,926 I'm a proud Princeton dropout. 3 00:00:12,950 --> 00:00:15,004 Also proud to have relocated here to Boston, 4 00:00:15,028 --> 00:00:16,575 where I actually grew up. 5 00:00:16,599 --> 00:00:18,379 (Applause) Yeah, Boston. 6 00:00:18,403 --> 00:00:21,705 Easy wins, I should just name the counties that we've got around here. 7 00:00:21,729 --> 00:00:23,920 I'm also fairly determined to try and build 8 00:00:23,944 --> 00:00:25,533 a game layer on top of the world. 9 00:00:25,557 --> 00:00:28,217 This is sort of a new concept and it's really important, 10 00:00:28,241 --> 00:00:31,338 because while the last decade was the decade of social, 11 00:00:31,362 --> 00:00:35,143 the decade where the framework in which we connect with other people was built, 12 00:00:35,167 --> 00:00:39,490 this next decade will be the decade where the game framework is built, 13 00:00:39,514 --> 00:00:42,442 where the motivations we use to actually influence behavior 14 00:00:42,466 --> 00:00:44,681 and the framework in which that is constructed, 15 00:00:44,705 --> 00:00:46,824 is decided upon, and that's really important. 16 00:00:46,848 --> 00:00:49,427 I say I want to build a game layer on top of the world, 17 00:00:49,451 --> 00:00:50,702 but that's not quite true, 18 00:00:50,726 --> 00:00:53,876 because it's already under construction; it's already happening. 19 00:00:53,900 --> 00:00:55,760 And it looks like this right now. 20 00:00:55,784 --> 00:00:58,576 It looks like the Web did back in 1997, right? 21 00:00:58,600 --> 00:01:00,526 It's not very good. It's cluttered. 22 00:01:00,550 --> 00:01:04,440 It's filled with lots of different things that, in short, aren't that fun. 23 00:01:04,464 --> 00:01:07,708 There are credit card schemes and airline mile programs, 24 00:01:07,732 --> 00:01:10,372 coupon cards and all these loyalty schemes 25 00:01:10,396 --> 00:01:14,257 that actually do use game dynamics and are building the game layer -- 26 00:01:14,281 --> 00:01:15,576 they just suck. 27 00:01:15,600 --> 00:01:17,665 They're not very well-designed. 28 00:01:17,689 --> 00:01:18,733 (Laughter) 29 00:01:18,757 --> 00:01:20,301 So that's unfortunate. 30 00:01:20,325 --> 00:01:24,483 But luckily, as my favorite action hero, Bob the Builder, says, 31 00:01:24,507 --> 00:01:26,743 "We can do better. We can build this better." 32 00:01:27,109 --> 00:01:30,576 And the tools, the resources that we use to build a game layer, 33 00:01:30,600 --> 00:01:32,409 are game dynamics themselves. 34 00:01:32,433 --> 00:01:35,202 And so the crux of this presentation is going to go through 35 00:01:35,226 --> 00:01:36,964 four really important game dynamics, 36 00:01:36,988 --> 00:01:39,773 really interesting things, that, if you use consciously, 37 00:01:39,797 --> 00:01:42,576 you can use to influence behavior, 38 00:01:42,600 --> 00:01:44,957 both for good, for bad, for in-between. 39 00:01:44,981 --> 00:01:46,280 Hopefully for good. 40 00:01:46,304 --> 00:01:50,304 But this is the important stage in which that framework will get built, 41 00:01:50,328 --> 00:01:53,425 and so we want to all be thinking about it consciously now. 42 00:01:53,449 --> 00:01:55,706 Before we jump into that, there's a question of: 43 00:01:55,730 --> 00:01:56,881 Why is this important? 44 00:01:56,905 --> 00:01:58,059 I'm making this claim 45 00:01:58,083 --> 00:02:00,233 that there's a game layer on top of the world, 46 00:02:00,257 --> 00:02:02,595 and it's very important that we build it properly. 47 00:02:02,619 --> 00:02:05,289 The reason it's so important is that, in the last decade, 48 00:02:05,313 --> 00:02:08,199 what we've seen has been building the social layer, 49 00:02:08,223 --> 00:02:10,691 has been this framework for connections, 50 00:02:10,715 --> 00:02:14,279 and construction on that layer is over, it's finished. 51 00:02:14,303 --> 00:02:15,781 There's still a lot to explore, 52 00:02:15,805 --> 00:02:18,096 still a lot of people trying to figure out social 53 00:02:18,120 --> 00:02:20,222 and how we leverage this and how we use this, 54 00:02:20,246 --> 00:02:22,029 but the framework itself is done, 55 00:02:22,053 --> 00:02:23,539 and it's called Facebook. 56 00:02:24,515 --> 00:02:27,886 And that's OK, right? A lot of people are very happy with Facebook. 57 00:02:27,910 --> 00:02:29,499 I like it quite a lot. 58 00:02:29,523 --> 00:02:31,826 They've created this thing called the Open Graph, 59 00:02:31,850 --> 00:02:33,576 and they own all of our connections. 60 00:02:33,600 --> 00:02:35,207 They own half a billion people. 61 00:02:35,231 --> 00:02:37,415 So when you want to build on the social layer, 62 00:02:37,439 --> 00:02:40,651 the framework has been decided; it is the Open Graph API. 63 00:02:40,675 --> 00:02:42,685 And if you're happy with that, fantastic. 64 00:02:42,709 --> 00:02:45,427 If you're not, too bad. There's nothing you can do. 65 00:02:47,686 --> 00:02:49,311 And that's a real thing. 66 00:02:49,336 --> 00:02:54,276 I mean, we want to build frameworks in a way that makes it acceptable 67 00:02:54,300 --> 00:02:56,387 and makes it productive down the road. 68 00:02:56,411 --> 00:02:59,012 So, the social layer is all about these connections. 69 00:02:59,035 --> 00:03:01,447 The game layer is all about influence. 70 00:03:01,471 --> 00:03:03,715 It's not about adding a social fabric to the web 71 00:03:03,739 --> 00:03:05,366 and connecting you to other people 72 00:03:05,390 --> 00:03:07,344 everywhere you are and everywhere you go, 73 00:03:07,368 --> 00:03:09,664 it's actually about using dynamics, using forces, 74 00:03:09,688 --> 00:03:12,816 to influence the behavior of where you are, what you do there, 75 00:03:12,840 --> 00:03:13,993 how you do it. 76 00:03:14,017 --> 00:03:15,511 That's really, really powerful. 77 00:03:15,535 --> 00:03:18,267 And it's going to be more important than the social layer, 78 00:03:18,291 --> 00:03:21,186 and affect our lives more deeply and perhaps more invisibly. 79 00:03:21,210 --> 00:03:24,008 So it's incredibly critical that at this moment, 80 00:03:24,032 --> 00:03:25,752 while it's just getting constructed, 81 00:03:25,776 --> 00:03:28,082 while the frameworks like Facebook or Open Graph 82 00:03:28,106 --> 00:03:30,376 are being created for the game-layer equivalent, 83 00:03:30,400 --> 00:03:32,324 that we think about it very consciously, 84 00:03:32,348 --> 00:03:34,736 and that we do it in a way that is open, available, 85 00:03:34,760 --> 00:03:36,249 and can be leveraged for good. 86 00:03:36,273 --> 00:03:38,803 So that's what I want to talk about for game dynamics, 87 00:03:38,827 --> 00:03:40,550 because construction has just begun, 88 00:03:40,574 --> 00:03:42,923 and the more consciously we can think about this, 89 00:03:42,947 --> 00:03:46,011 the better we'll be able to use it for anything we want. 90 00:03:46,035 --> 00:03:49,181 So like I said, the way you go through and build on the game layer 91 00:03:49,205 --> 00:03:52,332 is not with glass and steel and cement. 92 00:03:52,356 --> 00:03:55,567 And the resources we use are not this two-dimensional swath of land 93 00:03:55,591 --> 00:03:56,747 that we have. 94 00:03:56,771 --> 00:03:58,120 The resources are mindshare, 95 00:03:58,144 --> 00:04:00,928 and the tools, the raw materials, are these game dynamics. 96 00:04:00,952 --> 00:04:03,205 With that, a couple game dynamics to talk about. 97 00:04:03,677 --> 00:04:05,202 Back at SCVNGR, we like to joke 98 00:04:05,226 --> 00:04:08,298 that with seven game dynamics, you can get anyone to do anything. 99 00:04:08,322 --> 00:04:09,960 Today, I'm going to show you four, 100 00:04:09,984 --> 00:04:13,462 because I hope to have a competitive advantage at the end of this, still. 101 00:04:13,486 --> 00:04:15,617 (Laughter) 102 00:04:15,641 --> 00:04:18,153 So the first one, it's a very simple game dynamic. 103 00:04:18,177 --> 00:04:19,969 It's called the appointment dynamic. 104 00:04:19,993 --> 00:04:21,800 It's a dynamic in which to succeed, 105 00:04:21,824 --> 00:04:24,205 players have to do something at a predefined time, 106 00:04:24,229 --> 00:04:25,911 generally at a predefined place. 107 00:04:25,935 --> 00:04:28,211 And these dynamics are a little scary sometimes, 108 00:04:28,235 --> 00:04:30,975 because you think, "Other people can be using forces 109 00:04:30,999 --> 00:04:32,875 that will manipulate how I interact: 110 00:04:32,899 --> 00:04:34,876 what I do, where I do it, when I do it." 111 00:04:34,900 --> 00:04:37,388 This sort of "loss of free will" that occurs in games 112 00:04:37,412 --> 00:04:38,651 can be frightening. 113 00:04:38,675 --> 00:04:41,260 So with each dynamic, I'm going to give three examples: 114 00:04:41,284 --> 00:04:44,150 one that shows how it's already being used in the real world, 115 00:04:44,174 --> 00:04:45,800 so you can rationalize it a bit; 116 00:04:45,824 --> 00:04:48,642 one that shows it in what we consider a conventional game -- 117 00:04:48,666 --> 00:04:50,058 I think everything is a game, 118 00:04:50,082 --> 00:04:53,097 but this is more what you'd think of as a game played on a board 119 00:04:53,121 --> 00:04:54,274 or on a computer screen; 120 00:04:54,298 --> 00:04:56,165 and one of how it can be used for good, 121 00:04:56,189 --> 00:04:58,747 so you can see that these forces can be very powerful. 122 00:04:58,771 --> 00:05:01,954 So the first one, the most famous appointment dynamic in the world, 123 00:05:01,978 --> 00:05:03,715 is something called, "Happy Hour." 124 00:05:04,196 --> 00:05:06,678 So I had just recently dropped out of Princeton 125 00:05:06,702 --> 00:05:09,195 and actually ended up for the first time in a bar, 126 00:05:09,219 --> 00:05:11,989 and I saw these happy hour things all over the place. 127 00:05:12,013 --> 00:05:15,417 And this is simply an appointment dynamic: come here at a certain time, 128 00:05:15,441 --> 00:05:16,639 get your drinks half off. 129 00:05:16,663 --> 00:05:20,207 To win, all you have to do is show up at the right place at the right time. 130 00:05:20,231 --> 00:05:21,846 This game dynamic is so powerful, 131 00:05:21,870 --> 00:05:25,430 it doesn't just influence our behavior; it's influenced our entire culture. 132 00:05:25,454 --> 00:05:26,890 That's a really scary thought, 133 00:05:26,914 --> 00:05:29,651 that one game dynamic can change things so powerfully. 134 00:05:29,675 --> 00:05:31,870 It also exists in more conventional game forms. 135 00:05:31,894 --> 00:05:34,045 I'm sure you've all heard of Farmville by now. 136 00:05:34,069 --> 00:05:35,955 If you haven't, I recommend playing it. 137 00:05:35,979 --> 00:05:38,448 You won't do anything else for the rest of your day. 138 00:05:38,472 --> 00:05:40,600 Farmville has more active users than Twitter. 139 00:05:40,624 --> 00:05:41,831 It's incredibly powerful, 140 00:05:41,855 --> 00:05:44,972 and it has this dynamic where you have to return at a certain time 141 00:05:44,996 --> 00:05:47,568 to water your fake crops, or they wilt. 142 00:05:47,956 --> 00:05:51,168 And this is so powerful that when they tweak their stats, 143 00:05:51,192 --> 00:05:53,001 when they say your crops wilt 144 00:05:53,025 --> 00:05:55,776 after eight hours, or after six hours, or after 24 hours, 145 00:05:55,800 --> 00:06:00,367 it changes the life cycle of some 70 million people during the day. 146 00:06:00,391 --> 00:06:03,009 They will return, like clockwork, at different times. 147 00:06:03,033 --> 00:06:06,423 So if they wanted the world to end, if they wanted productivity to stop, 148 00:06:06,447 --> 00:06:08,217 they could make it a 30-minute cycle, 149 00:06:08,241 --> 00:06:10,235 and no one could do anything else, right? 150 00:06:10,259 --> 00:06:11,775 (Laughter) 151 00:06:11,799 --> 00:06:13,267 That's a little scary. 152 00:06:13,291 --> 00:06:15,553 But this could also be used for good. 153 00:06:15,577 --> 00:06:17,355 This local company called Vitality 154 00:06:17,379 --> 00:06:20,514 has created a product to help people take their medicine on time. 155 00:06:20,538 --> 00:06:21,691 That's an appointment. 156 00:06:21,715 --> 00:06:23,890 It's something that people don't do very well. 157 00:06:23,914 --> 00:06:26,310 They have these GlowCaps which flash and email you 158 00:06:26,334 --> 00:06:28,937 and do cool things to remind you to take your medicine. 159 00:06:28,961 --> 00:06:31,107 This isn't a game yet, but really should be. 160 00:06:31,131 --> 00:06:33,189 You should get points for doing it on time 161 00:06:33,213 --> 00:06:35,179 and lose points for not doing it on time. 162 00:06:35,203 --> 00:06:37,974 They should recognize they've built an appointment dynamic, 163 00:06:37,998 --> 00:06:39,149 and leverage the games. 164 00:06:39,173 --> 00:06:41,940 Then you can really achieve good in some interesting ways. 165 00:06:41,964 --> 00:06:44,486 We're going to jump onto the next one. 166 00:06:44,510 --> 00:06:45,775 Influence and status. 167 00:06:45,799 --> 00:06:49,776 This is one of the most famous game dynamics, used all over the place. 168 00:06:49,800 --> 00:06:51,905 It's used in your wallets, right now. 169 00:06:51,929 --> 00:06:55,776 We all want that credit card on the far left, because it's black. 170 00:06:55,800 --> 00:06:57,641 And you see someone at CVS or -- 171 00:06:57,665 --> 00:06:59,332 not CVS -- like, Christian Dior -- 172 00:06:59,356 --> 00:07:01,376 (Laughter) 173 00:07:01,400 --> 00:07:04,668 I don't know. I don't have a black card; I've got a debit card. 174 00:07:04,692 --> 00:07:06,477 (Laughter) 175 00:07:06,501 --> 00:07:09,104 So they whip it out and you see that black card, and: 176 00:07:09,128 --> 00:07:11,715 "I want that because it means they're cooler than I am, 177 00:07:11,739 --> 00:07:12,890 and I need that." 178 00:07:12,914 --> 00:07:14,604 And this is used in games as well. 179 00:07:14,628 --> 00:07:18,001 "Modern Warfare," one of the most successful selling games of all time. 180 00:07:18,025 --> 00:07:21,026 I'm only a level four, but I desperately want to be a level 10, 181 00:07:21,050 --> 00:07:22,967 because they've got that cool red badge, 182 00:07:22,991 --> 00:07:25,776 and that means that I am somehow better than everyone else. 183 00:07:25,800 --> 00:07:27,366 And that's very powerful to me. 184 00:07:27,390 --> 00:07:29,499 Status is really good motivator. 185 00:07:29,523 --> 00:07:31,663 It's also used in more conventional settings, 186 00:07:31,687 --> 00:07:33,568 and can be used more consciously there. 187 00:07:33,592 --> 00:07:36,545 School -- and remember, I made it through one year, 188 00:07:36,569 --> 00:07:39,186 so I think I'm qualified to talk on school -- 189 00:07:39,210 --> 00:07:42,313 is a game; it's just not a terribly well-designed game. 190 00:07:42,337 --> 00:07:44,871 There are levels. There are C. There are B. There's A. 191 00:07:44,895 --> 00:07:47,963 There are statuses. I mean, what is valedictorian, but a status? 192 00:07:47,987 --> 00:07:52,367 If we called valedictorian a "White Knight Paladin level 20," 193 00:07:52,391 --> 00:07:54,648 I think people would probably work a lot harder. 194 00:07:54,672 --> 00:07:56,672 (Laughter) 195 00:07:56,696 --> 00:07:57,875 (Applause) 196 00:07:58,470 --> 00:08:00,136 So school is a game, 197 00:08:00,160 --> 00:08:03,475 and there has been lots of experimentation on how we do this properly. 198 00:08:03,499 --> 00:08:04,888 But let's use it consciously. 199 00:08:04,912 --> 00:08:08,165 Why have games you can lose? Why go from an A to an F or a B to a C? 200 00:08:08,189 --> 00:08:09,712 That sucks. Why not level-up? 201 00:08:09,736 --> 00:08:12,291 At Princeton, they've actually experimented with this, 202 00:08:12,315 --> 00:08:14,482 with quizzes where you gain experience points, 203 00:08:14,506 --> 00:08:16,237 and you level up from B to an A. 204 00:08:16,261 --> 00:08:17,776 And it's very powerful. 205 00:08:17,800 --> 00:08:20,688 It can be used in interesting ways. 206 00:08:20,712 --> 00:08:23,426 The third one I'll talk about is the progression dynamic, 207 00:08:23,450 --> 00:08:26,357 where you have to make progress, move through different steps 208 00:08:26,381 --> 00:08:28,039 in a very granular fashion. 209 00:08:28,063 --> 00:08:30,776 This is used all over the place, including LinkedIn, 210 00:08:30,800 --> 00:08:33,094 where I am an unwhole individual. 211 00:08:33,118 --> 00:08:36,398 I am only 85 percent complete on LinkedIn, 212 00:08:36,422 --> 00:08:37,775 and that bothers me. 213 00:08:37,799 --> 00:08:40,875 And this is so deep-seated in our psyche 214 00:08:40,899 --> 00:08:43,022 that when we're presented with a progress bar 215 00:08:43,046 --> 00:08:45,586 and presented with easy, granular steps to take 216 00:08:45,610 --> 00:08:48,197 to try and complete that progress bar, we will do it. 217 00:08:48,221 --> 00:08:50,191 We will find a way to move that blue line 218 00:08:50,215 --> 00:08:52,380 all the way to the right edge of the screen. 219 00:08:52,512 --> 00:08:54,648 This is used in conventional games as well. 220 00:08:54,672 --> 00:08:56,865 I mean, this is a Paladin level 10, 221 00:08:56,889 --> 00:08:58,493 and that's a Paladin level 20. 222 00:08:58,517 --> 00:09:02,082 And if you were going to fight Orcs on the fields of Mordor 223 00:09:02,106 --> 00:09:03,576 against the Ra's Al Ghul, 224 00:09:03,600 --> 00:09:05,886 you'd probably want to be the bigger one, right? 225 00:09:06,710 --> 00:09:08,377 I would. 226 00:09:08,400 --> 00:09:10,513 And so people work very hard to level-up. 227 00:09:10,536 --> 00:09:13,766 "World of Warcraft" is one of the most successful games of all time. 228 00:09:13,790 --> 00:09:17,418 The average player spends some six, six-and-a-half hours a day on it, 229 00:09:17,442 --> 00:09:21,040 their most dedicated players -- it's like a full-time job, it's insane. 230 00:09:21,064 --> 00:09:23,506 And they have these systems where you can level-up. 231 00:09:23,530 --> 00:09:26,261 And that's a very powerful thing. Progression is powerful. 232 00:09:26,461 --> 00:09:29,476 It can also be used in very compelling ways for good. 233 00:09:29,500 --> 00:09:31,522 One of the things we work on at SCVNGR is: 234 00:09:31,546 --> 00:09:34,954 How do you use games to drive traffic and business to local businesses, 235 00:09:34,978 --> 00:09:37,124 to something that is very key to the economy? 236 00:09:37,148 --> 00:09:39,442 And here, we have a game that people play. 237 00:09:39,466 --> 00:09:41,490 They go places, do challenges, earn points. 238 00:09:41,514 --> 00:09:44,098 And we've introduced a progression dynamic into it, 239 00:09:44,122 --> 00:09:47,230 where, by going to the same place over and over, doing challenges, 240 00:09:47,254 --> 00:09:48,548 engaging with the business, 241 00:09:48,572 --> 00:09:51,734 you move a green bar from the left edge of the screen to the right, 242 00:09:51,758 --> 00:09:52,912 and unlock rewards. 243 00:09:52,936 --> 00:09:56,852 This is powerful enough that we can see it hooks people into these dynamics, 244 00:09:56,876 --> 00:09:58,974 pulls them back to the same local businesses, 245 00:09:58,998 --> 00:10:00,732 creates loyalty, creates engagement, 246 00:10:00,756 --> 00:10:04,683 and is able to drive meaningful revenue and fun and engagement to businesses. 247 00:10:04,707 --> 00:10:08,576 These progression dynamics are powerful and can be used in the real world. 248 00:10:08,600 --> 00:10:11,953 The final one I want to talk about -- and it's a great one to end on -- 249 00:10:11,977 --> 00:10:13,834 is this concept of communal discovery, 250 00:10:13,858 --> 00:10:18,116 a dynamic in which everyone has to work together to achieve something. 251 00:10:18,140 --> 00:10:19,966 Communal discovery is powerful 252 00:10:19,990 --> 00:10:23,006 because it leverages the network that is society 253 00:10:23,030 --> 00:10:24,498 to solve problems. 254 00:10:25,411 --> 00:10:29,189 This is used in some famous consumer web stories like Digg, 255 00:10:29,213 --> 00:10:30,898 which I'm sure you've all heard of. 256 00:10:30,922 --> 00:10:32,576 Digg is a communal dynamic 257 00:10:32,600 --> 00:10:36,576 to try to find and source the best news, the most interesting stories. 258 00:10:36,600 --> 00:10:38,600 And they made this into a game, initially. 259 00:10:38,624 --> 00:10:41,788 They had a leader board where, if you recommended the best stories, 260 00:10:41,812 --> 00:10:43,164 you would get points. 261 00:10:43,188 --> 00:10:45,940 And that really motivated people to find the best stories. 262 00:10:45,964 --> 00:10:48,576 But it became so powerful, there was actually a cabal, 263 00:10:48,600 --> 00:10:51,999 a group of people, the top seven on the leader board, 264 00:10:52,023 --> 00:10:55,202 who would work together to make sure they maintained that position, 265 00:10:55,226 --> 00:10:56,671 recommending people's stories. 266 00:10:56,695 --> 00:10:58,908 The game became more powerful than the goal. 267 00:10:58,932 --> 00:11:02,576 They ended up shutting down the leader board because, while it was effective, 268 00:11:02,600 --> 00:11:05,504 it was so powerful that it stopped sourcing the best stories, 269 00:11:05,528 --> 00:11:08,075 and started having people work to maintain leadership. 270 00:11:08,099 --> 00:11:09,866 So we have to use this one carefully. 271 00:11:09,890 --> 00:11:12,245 It's also used in things like McDonald's Monopoly, 272 00:11:12,269 --> 00:11:14,658 where the game is not the Monopoly you're playing, 273 00:11:14,682 --> 00:11:18,011 but the cottage industries that form to try and find Boardwalk. 274 00:11:18,035 --> 00:11:21,249 There, they're just looking for a sticker that says "Boardwalk," 275 00:11:21,273 --> 00:11:23,331 but it can also be used to find real things. 276 00:11:23,355 --> 00:11:25,088 This is the DARPA balloon challenge, 277 00:11:25,112 --> 00:11:28,453 where they hid a couple balloons all across the United States and said, 278 00:11:28,477 --> 00:11:30,907 "Use networks. Try and find these balloons fastest, 279 00:11:30,931 --> 00:11:32,577 and the winner will get $40,000." 280 00:11:32,601 --> 00:11:34,448 The winner was a group out of MIT, 281 00:11:34,472 --> 00:11:37,068 where they created sort of a pyramid scheme, a network, 282 00:11:37,092 --> 00:11:40,521 where the first person to recommend the location of a balloon got $2,000, 283 00:11:40,545 --> 00:11:43,476 and anyone else to push that recommendation up also got a cut. 284 00:11:43,500 --> 00:11:46,491 And in 12 hours, they were able to find all these balloons, 285 00:11:46,515 --> 00:11:47,981 all across the country. 286 00:11:48,005 --> 00:11:49,729 Really powerful dynamic. 287 00:11:49,753 --> 00:11:52,576 And so, I've got about 20 seconds left, 288 00:11:52,600 --> 00:11:54,648 so if I'm going to leave you with anything, 289 00:11:54,672 --> 00:11:56,454 last decade was the decade of social. 290 00:11:56,478 --> 00:11:58,576 This next decade is the decade of games. 291 00:11:58,600 --> 00:12:01,467 We use game dynamics to build on it. We build with mindshare. 292 00:12:01,491 --> 00:12:02,736 We can influence behavior. 293 00:12:02,760 --> 00:12:04,623 It's very powerful. It's very exciting. 294 00:12:04,647 --> 00:12:08,004 Let's all build it together, let's do it well and have fun playing. 295 00:12:08,028 --> 00:12:11,007 (Applause)