1 00:00:01,150 --> 00:00:03,834 My name's Seth Priebatsch. I'm the chief ninja of SCVNGR. 2 00:00:03,858 --> 00:00:05,326 I'm a proud Princeton dropout. 3 00:00:05,350 --> 00:00:07,404 Also proud to have relocated here to Boston, 4 00:00:07,428 --> 00:00:08,975 where I actually grew up. 5 00:00:08,999 --> 00:00:10,779 (Applause) Yeah, Boston. 6 00:00:10,803 --> 00:00:14,105 Easy wins, I should just name the counties that we've got around here. 7 00:00:14,129 --> 00:00:16,320 I'm also fairly determined to try and build 8 00:00:16,344 --> 00:00:17,933 a game layer on top of the world. 9 00:00:17,957 --> 00:00:20,617 This is sort of a new concept and it's really important, 10 00:00:20,641 --> 00:00:23,738 because while the last decade was the decade of social, 11 00:00:23,762 --> 00:00:27,543 the decade where the framework in which we connect with other people was built, 12 00:00:27,567 --> 00:00:31,890 this next decade will be the decade where the game framework is built, 13 00:00:31,914 --> 00:00:34,842 where the motivations we use to actually influence behavior 14 00:00:34,866 --> 00:00:37,081 and the framework in which that is constructed, 15 00:00:37,105 --> 00:00:39,224 is decided upon, and that's really important. 16 00:00:39,248 --> 00:00:41,827 I say I want to build a game layer on top of the world, 17 00:00:41,851 --> 00:00:43,102 but that's not quite true, 18 00:00:43,126 --> 00:00:46,276 because it's already under construction; it's already happening. 19 00:00:46,300 --> 00:00:48,160 And it looks like this right now. 20 00:00:48,184 --> 00:00:50,976 It looks like the Web did back in 1997, right? 21 00:00:51,000 --> 00:00:52,926 It's not very good. It's cluttered. 22 00:00:52,950 --> 00:00:56,840 It's filled with lots of different things that, in short, aren't that fun. 23 00:00:56,864 --> 00:01:00,108 There are credit card schemes and airline mile programs, 24 00:01:00,132 --> 00:01:02,772 coupon cards and all these loyalty schemes 25 00:01:02,796 --> 00:01:06,657 that actually do use game dynamics and are building the game layer -- 26 00:01:06,681 --> 00:01:07,976 they just suck. 27 00:01:08,000 --> 00:01:10,065 They're not very well-designed. 28 00:01:10,089 --> 00:01:11,133 (Laughter) 29 00:01:11,157 --> 00:01:12,701 So that's unfortunate. 30 00:01:12,725 --> 00:01:16,883 But luckily, as my favorite action hero, Bob the Builder, says, 31 00:01:16,907 --> 00:01:19,143 "We can do better. We can build this better." 32 00:01:19,509 --> 00:01:22,976 And the tools, the resources that we use to build a game layer, 33 00:01:23,000 --> 00:01:24,809 are game dynamics themselves. 34 00:01:24,833 --> 00:01:27,602 And so the crux of this presentation is going to go through 35 00:01:27,626 --> 00:01:29,364 four really important game dynamics, 36 00:01:29,388 --> 00:01:32,173 really interesting things, that, if you use consciously, 37 00:01:32,197 --> 00:01:34,976 you can use to influence behavior, 38 00:01:35,000 --> 00:01:37,357 both for good, for bad, for in-between. 39 00:01:37,381 --> 00:01:38,680 Hopefully for good. 40 00:01:38,704 --> 00:01:42,704 But this is the important stage in which that framework will get built, 41 00:01:42,728 --> 00:01:45,825 and so we want to all be thinking about it consciously now. 42 00:01:45,849 --> 00:01:48,106 Before we jump into that, there's a question of: 43 00:01:48,130 --> 00:01:49,281 Why is this important? 44 00:01:49,305 --> 00:01:50,459 I'm making this claim 45 00:01:50,483 --> 00:01:52,633 that there's a game layer on top of the world, 46 00:01:52,657 --> 00:01:54,995 and it's very important that we build it properly. 47 00:01:55,019 --> 00:01:57,689 The reason it's so important is that, in the last decade, 48 00:01:57,713 --> 00:02:00,599 what we've seen has been building the social layer, 49 00:02:00,623 --> 00:02:03,091 has been this framework for connections, 50 00:02:03,115 --> 00:02:06,679 and construction on that layer is over, it's finished. 51 00:02:06,703 --> 00:02:08,181 There's still a lot to explore, 52 00:02:08,205 --> 00:02:10,496 still a lot of people trying to figure out social 53 00:02:10,520 --> 00:02:12,622 and how we leverage this and how we use this, 54 00:02:12,646 --> 00:02:14,429 but the framework itself is done, 55 00:02:14,453 --> 00:02:15,939 and it's called Facebook. 56 00:02:16,915 --> 00:02:20,286 And that's OK, right? A lot of people are very happy with Facebook. 57 00:02:20,310 --> 00:02:21,899 I like it quite a lot. 58 00:02:21,923 --> 00:02:24,226 They've created this thing called the Open Graph, 59 00:02:24,250 --> 00:02:25,976 and they own all of our connections. 60 00:02:26,000 --> 00:02:27,607 They own half a billion people. 61 00:02:27,631 --> 00:02:29,815 So when you want to build on the social layer, 62 00:02:29,839 --> 00:02:33,051 the framework has been decided; it is the Open Graph API. 63 00:02:33,075 --> 00:02:35,085 And if you're happy with that, fantastic. 64 00:02:35,109 --> 00:02:37,827 If you're not, too bad. There's nothing you can do. 65 00:02:38,287 --> 00:02:40,976 And that's a real thing. 66 00:02:41,000 --> 00:02:45,976 I mean, we want to build frameworks in a way that makes it acceptable 67 00:02:46,000 --> 00:02:48,087 and makes it productive down the road. 68 00:02:48,111 --> 00:02:50,729 So, the social layer is all about these connections. 69 00:02:51,235 --> 00:02:53,647 The game layer is all about influence. 70 00:02:53,671 --> 00:02:55,915 It's not about adding a social fabric to the web 71 00:02:55,939 --> 00:02:57,566 and connecting you to other people 72 00:02:57,590 --> 00:02:59,544 everywhere you are and everywhere you go, 73 00:02:59,568 --> 00:03:01,864 it's actually about using dynamics, using forces, 74 00:03:01,888 --> 00:03:05,016 to influence the behavior of where you are, what you do there, 75 00:03:05,040 --> 00:03:06,193 how you do it. 76 00:03:06,217 --> 00:03:07,711 That's really, really powerful. 77 00:03:07,735 --> 00:03:10,467 And it's going to be more important than the social layer, 78 00:03:10,491 --> 00:03:13,386 and affect our lives more deeply and perhaps more invisibly. 79 00:03:13,410 --> 00:03:16,208 So it's incredibly critical that at this moment, 80 00:03:16,232 --> 00:03:17,952 while it's just getting constructed, 81 00:03:17,976 --> 00:03:20,282 while the frameworks like Facebook or Open Graph 82 00:03:20,306 --> 00:03:22,576 are being created for the game-layer equivalent, 83 00:03:22,600 --> 00:03:24,524 that we think about it very consciously, 84 00:03:24,548 --> 00:03:26,936 and that we do it in a way that is open, available, 85 00:03:26,960 --> 00:03:28,449 and can be leveraged for good. 86 00:03:28,473 --> 00:03:31,003 So that's what I want to talk about for game dynamics, 87 00:03:31,027 --> 00:03:32,750 because construction has just begun, 88 00:03:32,774 --> 00:03:35,123 and the more consciously we can think about this, 89 00:03:35,147 --> 00:03:38,211 the better we'll be able to use it for anything we want. 90 00:03:38,235 --> 00:03:41,381 So like I said, the way you go through and build on the game layer 91 00:03:41,405 --> 00:03:44,532 is not with glass and steel and cement. 92 00:03:44,556 --> 00:03:47,767 And the resources we use are not this two-dimensional swath of land 93 00:03:47,791 --> 00:03:48,947 that we have. 94 00:03:48,971 --> 00:03:50,320 The resources are mindshare, 95 00:03:50,344 --> 00:03:53,128 and the tools, the raw materials, are these game dynamics. 96 00:03:53,152 --> 00:03:55,405 With that, a couple game dynamics to talk about. 97 00:03:55,877 --> 00:03:57,402 Back at SCVNGR, we like to joke 98 00:03:57,426 --> 00:04:00,498 that with seven game dynamics, you can get anyone to do anything. 99 00:04:00,522 --> 00:04:02,160 Today, I'm going to show you four, 100 00:04:02,184 --> 00:04:05,662 because I hope to have a competitive advantage at the end of this, still. 101 00:04:05,686 --> 00:04:07,817 (Laughter) 102 00:04:07,841 --> 00:04:10,353 So the first one, it's a very simple game dynamic. 103 00:04:10,377 --> 00:04:12,169 It's called the appointment dynamic. 104 00:04:12,193 --> 00:04:14,000 It's a dynamic in which to succeed, 105 00:04:14,024 --> 00:04:16,405 players have to do something at a predefined time, 106 00:04:16,429 --> 00:04:18,111 generally at a predefined place. 107 00:04:18,135 --> 00:04:20,411 And these dynamics are a little scary sometimes, 108 00:04:20,435 --> 00:04:23,175 because you think, "Other people can be using forces 109 00:04:23,199 --> 00:04:25,075 that will manipulate how I interact: 110 00:04:25,099 --> 00:04:27,076 what I do, where I do it, when I do it." 111 00:04:27,100 --> 00:04:29,588 This sort of "loss of free will" that occurs in games 112 00:04:29,612 --> 00:04:30,851 can be frightening. 113 00:04:30,875 --> 00:04:33,460 So with each dynamic, I'm going to give three examples: 114 00:04:33,484 --> 00:04:36,350 one that shows how it's already being used in the real world, 115 00:04:36,374 --> 00:04:38,000 so you can rationalize it a bit; 116 00:04:38,024 --> 00:04:40,842 one that shows it in what we consider a conventional game -- 117 00:04:40,866 --> 00:04:42,258 I think everything is a game, 118 00:04:42,282 --> 00:04:45,297 but this is more what you'd think of as a game played on a board 119 00:04:45,321 --> 00:04:46,474 or on a computer screen; 120 00:04:46,498 --> 00:04:48,365 and one of how it can be used for good, 121 00:04:48,389 --> 00:04:50,947 so you can see that these forces can be very powerful. 122 00:04:50,971 --> 00:04:54,154 So the first one, the most famous appointment dynamic in the world, 123 00:04:54,178 --> 00:04:55,915 is something called, "Happy Hour." 124 00:04:56,396 --> 00:04:58,878 So I had just recently dropped out of Princeton 125 00:04:58,902 --> 00:05:01,395 and actually ended up for the first time in a bar, 126 00:05:01,419 --> 00:05:04,189 and I saw these happy hour things all over the place. 127 00:05:04,213 --> 00:05:07,617 And this is simply an appointment dynamic: come here at a certain time, 128 00:05:07,641 --> 00:05:08,839 get your drinks half off. 129 00:05:08,863 --> 00:05:12,407 To win, all you have to do is show up at the right place at the right time. 130 00:05:12,431 --> 00:05:14,046 This game dynamic is so powerful, 131 00:05:14,070 --> 00:05:17,630 it doesn't just influence our behavior; it's influenced our entire culture. 132 00:05:17,654 --> 00:05:19,090 That's a really scary thought, 133 00:05:19,114 --> 00:05:21,851 that one game dynamic can change things so powerfully. 134 00:05:21,875 --> 00:05:24,070 It also exists in more conventional game forms. 135 00:05:24,094 --> 00:05:26,245 I'm sure you've all heard of Farmville by now. 136 00:05:26,269 --> 00:05:28,155 If you haven't, I recommend playing it. 137 00:05:28,179 --> 00:05:30,648 You won't do anything else for the rest of your day. 138 00:05:30,672 --> 00:05:32,800 Farmville has more active users than Twitter. 139 00:05:32,824 --> 00:05:34,031 It's incredibly powerful, 140 00:05:34,055 --> 00:05:37,172 and it has this dynamic where you have to return at a certain time 141 00:05:37,196 --> 00:05:39,768 to water your fake crops, or they wilt. 142 00:05:40,156 --> 00:05:43,368 And this is so powerful that when they tweak their stats, 143 00:05:43,392 --> 00:05:45,201 when they say your crops wilt 144 00:05:45,225 --> 00:05:47,976 after eight hours, or after six hours, or after 24 hours, 145 00:05:48,000 --> 00:05:52,567 it changes the life cycle of some 70 million people during the day. 146 00:05:52,591 --> 00:05:55,209 They will return, like clockwork, at different times. 147 00:05:55,233 --> 00:05:58,623 So if they wanted the world to end, if they wanted productivity to stop, 148 00:05:58,647 --> 00:06:00,417 they could make it a 30-minute cycle, 149 00:06:00,441 --> 00:06:02,435 and no one could do anything else, right? 150 00:06:02,459 --> 00:06:03,975 (Laughter) 151 00:06:03,999 --> 00:06:05,467 That's a little scary. 152 00:06:05,491 --> 00:06:07,753 But this could also be used for good. 153 00:06:07,777 --> 00:06:09,555 This local company called Vitality 154 00:06:09,579 --> 00:06:12,714 has created a product to help people take their medicine on time. 155 00:06:12,738 --> 00:06:13,891 That's an appointment. 156 00:06:13,915 --> 00:06:16,090 It's something that people don't do very well. 157 00:06:16,114 --> 00:06:18,510 They have these GlowCaps which flash and email you 158 00:06:18,534 --> 00:06:21,137 and do cool things to remind you to take your medicine. 159 00:06:21,161 --> 00:06:23,307 This isn't a game yet, but really should be. 160 00:06:23,331 --> 00:06:25,389 You should get points for doing it on time 161 00:06:25,413 --> 00:06:27,379 and lose points for not doing it on time. 162 00:06:27,403 --> 00:06:30,174 They should recognize they've built an appointment dynamic, 163 00:06:30,198 --> 00:06:31,349 and leverage the games. 164 00:06:31,373 --> 00:06:34,140 Then you can really achieve good in some interesting ways. 165 00:06:34,164 --> 00:06:36,686 We're going to jump onto the next one. 166 00:06:36,710 --> 00:06:37,975 Influence and status. 167 00:06:37,999 --> 00:06:41,976 This is one of the most famous game dynamics, used all over the place. 168 00:06:42,000 --> 00:06:44,105 It's used in your wallets, right now. 169 00:06:44,129 --> 00:06:47,976 We all want that credit card on the far left, because it's black. 170 00:06:48,000 --> 00:06:49,841 And you see someone at CVS or -- 171 00:06:49,865 --> 00:06:51,532 not CVS -- like, Christian Dior -- 172 00:06:51,556 --> 00:06:53,576 (Laughter) 173 00:06:53,600 --> 00:06:56,868 I don't know. I don't have a black card; I've got a debit card. 174 00:06:56,892 --> 00:06:58,677 (Laughter) 175 00:06:58,701 --> 00:07:01,304 So they whip it out and you see that black card, and: 176 00:07:01,328 --> 00:07:03,915 "I want that because it means they're cooler than I am, 177 00:07:03,939 --> 00:07:05,090 and I need that." 178 00:07:05,114 --> 00:07:06,804 And this is used in games as well. 179 00:07:06,828 --> 00:07:10,201 "Modern Warfare," one of the most successful selling games of all time. 180 00:07:10,225 --> 00:07:13,226 I'm only a level four, but I desperately want to be a level 10, 181 00:07:13,250 --> 00:07:15,167 because they've got that cool red badge, 182 00:07:15,191 --> 00:07:17,976 and that means that I am somehow better than everyone else. 183 00:07:18,000 --> 00:07:19,566 And that's very powerful to me. 184 00:07:19,590 --> 00:07:21,699 Status is really good motivator. 185 00:07:21,723 --> 00:07:23,863 It's also used in more conventional settings, 186 00:07:23,887 --> 00:07:25,768 and can be used more consciously there. 187 00:07:25,792 --> 00:07:28,745 School -- and remember, I made it through one year, 188 00:07:28,769 --> 00:07:31,386 so I think I'm qualified to talk on school -- 189 00:07:31,410 --> 00:07:34,513 is a game; it's just not a terribly well-designed game. 190 00:07:34,537 --> 00:07:37,071 There are levels. There are C. There are B. There's A. 191 00:07:37,095 --> 00:07:40,163 There are statuses. I mean, what is valedictorian, but a status? 192 00:07:40,187 --> 00:07:44,567 If we called valedictorian a "White Knight Paladin level 20," 193 00:07:44,591 --> 00:07:46,848 I think people would probably work a lot harder. 194 00:07:46,872 --> 00:07:48,872 (Laughter) 195 00:07:48,896 --> 00:07:50,075 (Applause) 196 00:07:50,670 --> 00:07:52,336 So school is a game, 197 00:07:52,360 --> 00:07:55,675 and there has been lots of experimentation on how we do this properly. 198 00:07:55,699 --> 00:07:57,088 But let's use it consciously. 199 00:07:57,112 --> 00:08:00,365 Why have games you can lose? Why go from an A to an F or a B to a C? 200 00:08:00,389 --> 00:08:01,912 That sucks. Why not level-up? 201 00:08:01,936 --> 00:08:04,491 At Princeton, they've actually experimented with this, 202 00:08:04,515 --> 00:08:06,682 with quizzes where you gain experience points, 203 00:08:06,706 --> 00:08:08,437 and you level up from B to an A. 204 00:08:08,461 --> 00:08:09,976 And it's very powerful. 205 00:08:10,000 --> 00:08:12,888 It can be used in interesting ways. 206 00:08:12,912 --> 00:08:15,626 The third one I'll talk about is the progression dynamic, 207 00:08:15,650 --> 00:08:18,557 where you have to make progress, move through different steps 208 00:08:18,581 --> 00:08:20,239 in a very granular fashion. 209 00:08:20,263 --> 00:08:22,976 This is used all over the place, including LinkedIn, 210 00:08:23,000 --> 00:08:25,294 where I am an unwhole individual. 211 00:08:25,318 --> 00:08:28,598 I am only 85 percent complete on LinkedIn, 212 00:08:28,622 --> 00:08:29,976 and that bothers me. 213 00:08:30,000 --> 00:08:33,075 And this is so deep-seated in our psyche 214 00:08:33,099 --> 00:08:35,222 that when we're presented with a progress bar 215 00:08:35,246 --> 00:08:37,786 and presented with easy, granular steps to take 216 00:08:37,810 --> 00:08:40,397 to try and complete that progress bar, we will do it. 217 00:08:40,421 --> 00:08:42,391 We will find a way to move that blue line 218 00:08:42,415 --> 00:08:44,580 all the way to the right edge of the screen. 219 00:08:44,912 --> 00:08:47,048 This is used in conventional games as well. 220 00:08:47,072 --> 00:08:49,265 I mean, this is a Paladin level 10, 221 00:08:49,289 --> 00:08:50,893 and that's a Paladin level 20. 222 00:08:50,917 --> 00:08:54,482 And if you were going to fight Orcs on the fields of Mordor 223 00:08:54,506 --> 00:08:55,976 against the Ra's Al Ghul, 224 00:08:56,000 --> 00:08:58,286 you'd probably want to be the bigger one, right? 225 00:08:58,310 --> 00:08:59,977 I would. 226 00:09:00,001 --> 00:09:02,512 And so people work very hard to level-up. 227 00:09:02,536 --> 00:09:05,766 "World of Warcraft" is one of the most successful games of all time. 228 00:09:05,790 --> 00:09:09,418 The average player spends some six, six-and-a-half hours a day on it, 229 00:09:09,442 --> 00:09:13,040 their most dedicated players -- it's like a full-time job, it's insane. 230 00:09:13,064 --> 00:09:15,506 And they have these systems where you can level-up. 231 00:09:15,530 --> 00:09:18,310 And that's a very powerful thing. Progression is powerful. 232 00:09:18,861 --> 00:09:21,876 It can also be used in very compelling ways for good. 233 00:09:21,900 --> 00:09:23,922 One of the things we work on at SCVNGR is: 234 00:09:23,946 --> 00:09:27,354 How do you use games to drive traffic and business to local businesses, 235 00:09:27,378 --> 00:09:29,524 to something that is very key to the economy? 236 00:09:29,548 --> 00:09:31,842 And here, we have a game that people play. 237 00:09:31,866 --> 00:09:33,890 They go places, do challenges, earn points. 238 00:09:33,914 --> 00:09:36,498 And we've introduced a progression dynamic into it, 239 00:09:36,522 --> 00:09:39,630 where, by going to the same place over and over, doing challenges, 240 00:09:39,654 --> 00:09:40,948 engaging with the business, 241 00:09:40,972 --> 00:09:44,134 you move a green bar from the left edge of the screen to the right, 242 00:09:44,158 --> 00:09:45,312 and unlock rewards. 243 00:09:45,336 --> 00:09:49,252 This is powerful enough that we can see it hooks people into these dynamics, 244 00:09:49,276 --> 00:09:51,374 pulls them back to the same local businesses, 245 00:09:51,398 --> 00:09:53,132 creates loyalty, creates engagement, 246 00:09:53,156 --> 00:09:57,083 and is able to drive meaningful revenue and fun and engagement to businesses. 247 00:09:57,107 --> 00:10:00,976 These progression dynamics are powerful and can be used in the real world. 248 00:10:01,000 --> 00:10:04,353 The final one I want to talk about -- and it's a great one to end on -- 249 00:10:04,377 --> 00:10:06,234 is this concept of communal discovery, 250 00:10:06,258 --> 00:10:10,516 a dynamic in which everyone has to work together to achieve something. 251 00:10:10,540 --> 00:10:12,366 Communal discovery is powerful 252 00:10:12,390 --> 00:10:15,406 because it leverages the network that is society 253 00:10:15,430 --> 00:10:16,898 to solve problems. 254 00:10:17,811 --> 00:10:21,589 This is used in some famous consumer web stories like Digg, 255 00:10:21,613 --> 00:10:23,298 which I'm sure you've all heard of. 256 00:10:23,322 --> 00:10:24,976 Digg is a communal dynamic 257 00:10:25,000 --> 00:10:28,976 to try to find and source the best news, the most interesting stories. 258 00:10:29,000 --> 00:10:31,000 And they made this into a game, initially. 259 00:10:31,024 --> 00:10:34,188 They had a leader board where, if you recommended the best stories, 260 00:10:34,212 --> 00:10:35,564 you would get points. 261 00:10:35,588 --> 00:10:38,340 And that really motivated people to find the best stories. 262 00:10:38,364 --> 00:10:40,976 But it became so powerful, there was actually a cabal, 263 00:10:41,000 --> 00:10:44,399 a group of people, the top seven on the leader board, 264 00:10:44,423 --> 00:10:47,602 who would work together to make sure they maintained that position, 265 00:10:47,626 --> 00:10:49,071 recommending people's stories. 266 00:10:49,095 --> 00:10:51,308 The game became more powerful than the goal. 267 00:10:51,332 --> 00:10:54,976 They ended up shutting down the leader board because, while it was effective, 268 00:10:55,000 --> 00:10:57,904 it was so powerful that it stopped sourcing the best stories, 269 00:10:57,928 --> 00:11:00,475 and started having people work to maintain leadership. 270 00:11:00,499 --> 00:11:02,266 So we have to use this one carefully. 271 00:11:02,290 --> 00:11:04,645 It's also used in things like McDonald's Monopoly, 272 00:11:04,669 --> 00:11:07,058 where the game is not the Monopoly you're playing, 273 00:11:07,082 --> 00:11:10,411 but the cottage industries that form to try and find Boardwalk. 274 00:11:10,435 --> 00:11:13,649 There, they're just looking for a sticker that says "Boardwalk," 275 00:11:13,673 --> 00:11:15,731 but it can also be used to find real things. 276 00:11:15,755 --> 00:11:17,488 This is the DARPA balloon challenge, 277 00:11:17,512 --> 00:11:20,853 where they hid a couple balloons all across the United States and said, 278 00:11:20,877 --> 00:11:23,307 "Use networks. Try and find these balloons fastest, 279 00:11:23,331 --> 00:11:24,977 and the winner will get $40,000." 280 00:11:25,001 --> 00:11:26,848 The winner was a group out of MIT, 281 00:11:26,872 --> 00:11:29,468 where they created sort of a pyramid scheme, a network, 282 00:11:29,492 --> 00:11:32,921 where the first person to recommend the location of a balloon got $2,000, 283 00:11:32,945 --> 00:11:35,876 and anyone else to push that recommendation up also got a cut. 284 00:11:35,900 --> 00:11:38,891 And in 12 hours, they were able to find all these balloons, 285 00:11:38,915 --> 00:11:40,381 all across the country. 286 00:11:40,405 --> 00:11:42,129 Really powerful dynamic. 287 00:11:42,153 --> 00:11:44,976 And so, I've got about 20 seconds left, 288 00:11:45,000 --> 00:11:47,048 so if I'm going to leave you with anything, 289 00:11:47,072 --> 00:11:48,854 last decade was the decade of social. 290 00:11:48,878 --> 00:11:50,976 This next decade is the decade of games. 291 00:11:51,000 --> 00:11:53,867 We use game dynamics to build on it. We build with mindshare. 292 00:11:53,891 --> 00:11:55,136 We can influence behavior. 293 00:11:55,160 --> 00:11:57,023 It's very powerful. It's very exciting. 294 00:11:57,047 --> 00:12:00,404 Let's all build it together, let's do it well and have fun playing. 295 00:12:00,428 --> 00:12:02,500 (Applause)