1 00:00:06,966 --> 00:00:12,507 This sculpture by Sophie Ryder in the UK seat of Salisbury 2 00:00:12,525 --> 00:00:14,083 had to be moved 3 00:00:14,125 --> 00:00:17,552 because people busy texting on their mobile phones 4 00:00:17,571 --> 00:00:20,506 kept bumping their heads into it. 5 00:00:21,257 --> 00:00:26,358 Does it happen to you to text, phone, check your Facebook timeline 6 00:00:26,383 --> 00:00:28,632 or maybe catch a Pokémon while you're walking? 7 00:00:30,184 --> 00:00:31,634 And who does that? 8 00:00:31,674 --> 00:00:34,434 (Laughter) 9 00:00:34,464 --> 00:00:38,017 How many of these times do you actually have to go on line? 10 00:00:38,028 --> 00:00:43,416 Well, we check our devices about 221 times per day 11 00:00:43,450 --> 00:00:44,952 according to Tecmark, 12 00:00:45,205 --> 00:00:49,981 or about every 4.3 minutes of the time we don't sleep. 13 00:00:49,994 --> 00:00:51,644 What is going on? 14 00:00:52,453 --> 00:00:56,006 Well, we live in the economy that is based on distraction. 15 00:00:56,007 --> 00:00:58,493 The more Internet pages you browse through, 16 00:00:59,092 --> 00:01:02,777 the more advertising an Internet company can show you, 17 00:01:02,781 --> 00:01:05,081 and so the more money they make. 18 00:01:06,822 --> 00:01:08,617 Their success metrics 19 00:01:08,624 --> 00:01:12,887 are based around how much time you spent using their app 20 00:01:13,411 --> 00:01:15,196 or you were on their website, 21 00:01:15,200 --> 00:01:18,912 not on how productive or focused you are. 22 00:01:22,351 --> 00:01:26,618 Two years ago, around the same time of the year, 23 00:01:26,977 --> 00:01:29,487 I decided to give up my smartphone, 24 00:01:30,211 --> 00:01:34,228 and replace it with a very basic no Internet phone. 25 00:01:35,169 --> 00:01:36,321 At the time, 26 00:01:36,618 --> 00:01:40,130 I was working in a senior position in digital marketing industry, 27 00:01:40,573 --> 00:01:44,022 which means that I was connected pretty much 24/7. 28 00:01:44,869 --> 00:01:46,889 I slept with my phone, 29 00:01:47,377 --> 00:01:49,586 and I kept checking it all the time, 30 00:01:49,587 --> 00:01:54,010 and even felt it vibrating in my pockets when I didn't have any pockets. 31 00:01:56,587 --> 00:01:58,677 Giving up my smartphone 32 00:01:59,007 --> 00:02:02,940 was one of the best decisions that I have ever made. 33 00:02:03,867 --> 00:02:06,997 And today, I want to share with you 34 00:02:07,035 --> 00:02:10,097 my key learnings from the journey 35 00:02:10,125 --> 00:02:16,421 of taking back control over my time and my life. 36 00:02:18,839 --> 00:02:23,797 But, before we do that, I want to give you a little challenge. 37 00:02:24,644 --> 00:02:28,665 Given that we check our devices about every 4.3 minutes, 38 00:02:28,673 --> 00:02:31,672 this means that you will feel an urge to check your device 39 00:02:31,673 --> 00:02:34,802 three or four times during my talk. 40 00:02:35,114 --> 00:02:40,794 So, I want to challenge you to resist this urge 41 00:02:40,803 --> 00:02:45,429 and count how many times you will succeed in doing that. 42 00:02:48,877 --> 00:02:52,243 So, lesson No. 1. 43 00:02:52,868 --> 00:02:56,810 You are more addicted to your device than you think. 44 00:02:57,670 --> 00:03:00,837 But you're also much more resourceful. 45 00:03:01,802 --> 00:03:06,799 Now, why can't we go for 5 minutes without our devices? 46 00:03:07,212 --> 00:03:12,919 A US psychologist, David Greenfield, says the Internet is like a slot machine: 47 00:03:12,922 --> 00:03:16,435 you never know what you're going to find inside. 48 00:03:16,770 --> 00:03:20,578 And this variability of the reward releases dopamine, 49 00:03:20,593 --> 00:03:25,312 the neurohormone of pleasure and anticipation of the reward. 50 00:03:25,515 --> 00:03:26,716 The problem with dopamine 51 00:03:26,725 --> 00:03:31,285 is that excessive stimulation of your brain 52 00:03:31,297 --> 00:03:33,821 that is caused by dopamine creates addiction. 53 00:03:34,335 --> 00:03:36,425 This is exactly how drugs work. 54 00:03:37,923 --> 00:03:39,997 They first make you feel excited, 55 00:03:40,009 --> 00:03:44,063 but then you have to go back and take a new dose, 56 00:03:44,408 --> 00:03:46,728 to have the same feeling. 57 00:03:46,971 --> 00:03:51,719 Devices use the same principles. 58 00:03:51,913 --> 00:03:56,400 You never know what you're going to expect in your mailbox or on social media, right? 59 00:03:56,793 --> 00:03:59,980 One day you get a "Like" and then the next day 50 "Likes". 60 00:04:00,311 --> 00:04:03,007 Bam! Dopamine releases. You feel great! 61 00:04:03,392 --> 00:04:06,224 But then the excitement fades pretty quickly, 62 00:04:08,113 --> 00:04:11,900 and you need to go back to your device to feel good again. 63 00:04:12,984 --> 00:04:15,624 Technology is purposefully designed 64 00:04:15,639 --> 00:04:19,583 the way to make you use it over and over again. 65 00:04:21,437 --> 00:04:24,500 We also feel dependent on our gadgets 66 00:04:24,650 --> 00:04:28,493 because we have outsourced too many important functions to them. 67 00:04:29,313 --> 00:04:33,709 Has it happened to you to go to Google maps 68 00:04:33,721 --> 00:04:35,882 or any other kind of online maps, 69 00:04:35,891 --> 00:04:39,837 and look up your way even though you kind of knew how to get there? 70 00:04:41,271 --> 00:04:43,098 This is exactly what I mean, 71 00:04:43,106 --> 00:04:48,034 we easily get into the habit of not trusting ourselves. 72 00:04:48,872 --> 00:04:50,282 Well, you know what? 73 00:04:51,062 --> 00:04:54,512 I discovered it's not actually very easy to get lost in London. 74 00:04:54,702 --> 00:04:56,804 There are maps all around, 75 00:04:56,818 --> 00:05:00,833 and all I needed to do was to look up my way once 76 00:05:00,834 --> 00:05:02,359 before leaving the house, 77 00:05:02,360 --> 00:05:06,294 and then I could always ask people in the streets. 78 00:05:08,218 --> 00:05:11,677 I realize that I have outsourced to technology 79 00:05:11,932 --> 00:05:15,902 too many things that were important to me, that made me human, 80 00:05:16,518 --> 00:05:20,216 like my sense of orientation and direction, 81 00:05:20,670 --> 00:05:24,489 my memories of spaces and certain events, 82 00:05:25,126 --> 00:05:27,816 and it felt great to gain them back. 83 00:05:29,621 --> 00:05:33,369 All I wanted, when I was giving up my smartphone, 84 00:05:33,599 --> 00:05:36,252 was to have a little bit more clarity in my brain 85 00:05:36,253 --> 00:05:38,254 and not to feel so overwhelmed. 86 00:05:38,785 --> 00:05:41,544 What I unexpectedly gain 87 00:05:42,032 --> 00:05:46,737 is the feeling that I will find my way no matter what 88 00:05:46,889 --> 00:05:49,525 both physically and metaphorically, 89 00:05:49,968 --> 00:05:53,477 and, of course, a great chat up line to make new connections. 90 00:05:53,903 --> 00:05:57,285 "Sorry, I don't have a smartphone, could you please help?" 91 00:05:59,227 --> 00:06:00,757 Lesson No. 2. 92 00:06:01,615 --> 00:06:07,832 If you want to change your digital habits, do not rely on your willpower. 93 00:06:08,518 --> 00:06:13,252 Instead, create structures around you to support you in that. 94 00:06:15,101 --> 00:06:17,571 Our brain is very lazy. 95 00:06:18,211 --> 00:06:22,112 So when we repeat a certain action over and over again, 96 00:06:22,459 --> 00:06:25,790 it starts organizing our brain cells, neurons, 97 00:06:26,142 --> 00:06:28,194 into particular chains 98 00:06:29,554 --> 00:06:34,902 so that it is easier to pass the information through those chains. 99 00:06:36,790 --> 00:06:41,183 This makes our behaviour automatic and unconscious. 100 00:06:42,061 --> 00:06:45,311 And this is exactly what notifications do. 101 00:06:46,016 --> 00:06:48,875 They prompt you to come back to your device 102 00:06:48,888 --> 00:06:51,008 over and over and over again, 103 00:06:51,193 --> 00:06:55,385 up until your behaviour becomes automatic and unconscious. 104 00:06:56,641 --> 00:06:58,826 According to Kahuna report, 105 00:06:59,315 --> 00:07:05,826 87% of Android users and 48% of iOS users 106 00:07:06,089 --> 00:07:11,116 opt in for receiving app notifications on their devices, 107 00:07:11,660 --> 00:07:14,570 or, in other words, all these people 108 00:07:14,684 --> 00:07:18,849 allow their devices to decide how they will behave. 109 00:07:22,250 --> 00:07:24,650 Once these chains are formed, 110 00:07:24,654 --> 00:07:28,507 it takes quite a long time and effort to undo them, 111 00:07:29,733 --> 00:07:32,099 and relying on your willpower doesn't help. 112 00:07:33,101 --> 00:07:35,570 I certainly learned it twice. 113 00:07:35,957 --> 00:07:39,889 The first time, when it took me five months 114 00:07:39,901 --> 00:07:44,547 from the decision of giving up my smartphone to actually doing it. 115 00:07:46,250 --> 00:07:47,880 The second time, 116 00:07:48,105 --> 00:07:52,303 when after about a year of not owning any smartphone 117 00:07:52,858 --> 00:07:54,358 I got one back, 118 00:07:56,034 --> 00:07:59,613 which, I thought, I would only use as a spare device 119 00:07:59,955 --> 00:08:03,871 in case my laptop breaks down and I need to talk to clients over Skype. 120 00:08:04,682 --> 00:08:09,171 In no time, I found myself using it all the time. 121 00:08:09,437 --> 00:08:11,907 The neural path was still there. 122 00:08:12,515 --> 00:08:16,778 Now, it felt incredibly embarrassing, 123 00:08:16,783 --> 00:08:20,263 because at the time I was already conducting digital detox trainings. 124 00:08:20,420 --> 00:08:21,636 (Laughter) 125 00:08:22,020 --> 00:08:25,368 I obviously was not walking my talk, 126 00:08:25,528 --> 00:08:30,277 but it also gave me great insights into the real challenges 127 00:08:30,278 --> 00:08:34,775 that people who do not want to give up their devices altogether face. 128 00:08:35,638 --> 00:08:37,969 So I developed four principles 129 00:08:38,725 --> 00:08:43,494 that help me take back control over my time and my life, 130 00:08:43,496 --> 00:08:45,724 and I want to share those principles with you. 131 00:08:46,093 --> 00:08:47,093 These are: 132 00:08:47,469 --> 00:08:50,961 time management, space management, 133 00:08:52,122 --> 00:08:53,998 relationship management 134 00:08:54,517 --> 00:08:55,767 and self-management. 135 00:08:57,164 --> 00:09:01,292 These principles help reestablish the boundaries 136 00:09:01,603 --> 00:09:05,796 that technology removes between our work and private life, 137 00:09:06,220 --> 00:09:09,560 or between our public and private lives. 138 00:09:10,082 --> 00:09:12,104 So, let's talk about them. 139 00:09:15,277 --> 00:09:16,857 Time management. 140 00:09:18,467 --> 00:09:20,821 We need to give up on the idea 141 00:09:20,836 --> 00:09:24,366 that we have to be connected or accessible 24/7. 142 00:09:24,808 --> 00:09:27,223 Now, of course, developers will try to convince you 143 00:09:27,224 --> 00:09:29,204 that everything is very important. 144 00:09:30,193 --> 00:09:33,015 The truth is very few things are. 145 00:09:33,451 --> 00:09:35,361 Remember what we said before. 146 00:09:36,114 --> 00:09:40,600 It is your attention 147 00:09:40,609 --> 00:09:44,465 that is a real scarcity in the information age. 148 00:09:45,126 --> 00:09:47,597 It is a little bit like with food. 149 00:09:47,607 --> 00:09:51,170 You can have all the food you may want to have in your fridge, 150 00:09:51,181 --> 00:09:55,155 but this does not mean that you need to eat it all, all the time. 151 00:09:59,504 --> 00:10:04,510 So my top tip is to disable all notifications on your devices, 152 00:10:04,750 --> 00:10:09,916 use delayed email function to avoid being distracted by emails, 153 00:10:10,212 --> 00:10:15,188 and use blocking apps to make sure that you're accessing certain websites 154 00:10:15,192 --> 00:10:16,608 only at a certain time 155 00:10:16,618 --> 00:10:20,198 and not being distracted by them at other times. 156 00:10:20,658 --> 00:10:25,719 This way, you are in charge of where you're getting information, 157 00:10:25,724 --> 00:10:28,190 as opposed to being dictated by technology. 158 00:10:29,209 --> 00:10:30,991 To give an example, 159 00:10:31,274 --> 00:10:32,646 Eric Schmidt, 160 00:10:32,654 --> 00:10:35,892 who is Executive Chairman of Alphabet, the Google company, 161 00:10:36,105 --> 00:10:41,798 switches off both of his smartphones on most evenings during dinner time. 162 00:10:42,352 --> 00:10:45,620 And, believe me, he's a much busier guy than most of us. 163 00:10:49,169 --> 00:10:52,379 Also, do not multitask online. 164 00:10:52,384 --> 00:10:56,618 So, do not switch between different tabs or between different devices. 165 00:10:57,732 --> 00:11:00,230 A Stanford experiment proves 166 00:11:00,238 --> 00:11:04,535 that the more we multitask, the worse we become at it, 167 00:11:04,548 --> 00:11:07,368 we unlearn our brain to do that. 168 00:11:08,537 --> 00:11:11,445 Well, you will still likely get distracted, 169 00:11:11,889 --> 00:11:13,389 but you can plan for it. 170 00:11:14,327 --> 00:11:19,571 So incorporate five minutes of distraction time every now and then 171 00:11:19,595 --> 00:11:21,334 in your work routine, 172 00:11:21,362 --> 00:11:26,060 but only after you're done with a chunk of work and as a reward only. 173 00:11:26,085 --> 00:11:30,698 Again, this way, you are taking back control over your time. 174 00:11:34,823 --> 00:11:36,545 Space management 175 00:11:37,099 --> 00:11:41,293 is all about where you want to have connection, 176 00:11:41,294 --> 00:11:44,489 and where you want to have silence. 177 00:11:44,506 --> 00:11:46,158 Have you ever thought 178 00:11:47,270 --> 00:11:52,430 why the most expensive areas in the city are usually the quietest ones? 179 00:11:53,379 --> 00:11:57,443 Why is it that, in airport business lounges, 180 00:11:57,454 --> 00:12:01,792 there is hardly any sound or music or advertising? 181 00:12:03,221 --> 00:12:06,561 Why is silence valued so highly? 182 00:12:07,789 --> 00:12:12,493 Well, this is because it's only in silence that our brain gets an opportunity 183 00:12:12,496 --> 00:12:17,233 to process information that we have been feeding into it. 184 00:12:18,947 --> 00:12:22,801 We cannot take good conscious decisions 185 00:12:23,357 --> 00:12:24,650 or be creative 186 00:12:24,658 --> 00:12:25,925 if we are overwhelmed. 187 00:12:27,005 --> 00:12:31,127 And we are always overwhelmed when we go online, 188 00:12:31,845 --> 00:12:34,194 because our brain is not good at multitasking. 189 00:12:36,690 --> 00:12:40,815 So, do not bring the devices 190 00:12:40,821 --> 00:12:43,776 into the areas where you process information, 191 00:12:43,777 --> 00:12:45,315 where you have rest. 192 00:12:45,335 --> 00:12:51,169 This includes your bedroom, your bathroom, and your dining table. 193 00:12:51,607 --> 00:12:55,077 Also, if you keep your phone next to your bed 194 00:12:55,106 --> 00:12:58,813 this puts your brain into the state of alarm. 195 00:12:58,824 --> 00:13:02,916 as [shown by] research by Harvard Medical School. 196 00:13:02,945 --> 00:13:07,177 And, of course, you will feel tempted to check it first thing in the morning. 197 00:13:07,217 --> 00:13:10,297 It's like keeping a chocolate brownie next to your bed; 198 00:13:10,298 --> 00:13:12,419 of course you will eat it. 199 00:13:12,448 --> 00:13:15,348 So, get an alarm clock. 200 00:13:17,948 --> 00:13:21,133 Your device is just a tool. 201 00:13:24,685 --> 00:13:26,685 it is not part of you. 202 00:13:26,697 --> 00:13:29,158 You can carry around your saw or your hammer, 203 00:13:29,445 --> 00:13:32,213 you don't take them to the bedroom - hopefully! 204 00:13:33,771 --> 00:13:37,767 Like any tool, your devices need their own places. 205 00:13:37,772 --> 00:13:40,977 For example, I try not to carry around my devices, 206 00:13:40,992 --> 00:13:44,630 and also remove them out of sight when I'm not using them. 207 00:13:45,008 --> 00:13:47,638 This way I feel less tempted to check them. 208 00:13:51,394 --> 00:13:52,894 Relationship management. 209 00:13:53,700 --> 00:13:57,082 When I was still working for an advertising agency, 210 00:13:57,439 --> 00:14:03,243 we had a client who kept sending us hundreds and hundreds of emails daily 211 00:14:03,254 --> 00:14:06,429 to make sure that we're on track delivering the project. 212 00:14:07,067 --> 00:14:11,448 In fact, it was his emails that kept us away from doing the work, 213 00:14:11,624 --> 00:14:14,529 because all we were doing was just reading and answering them. 214 00:14:15,555 --> 00:14:17,719 So, we built a dashboard 215 00:14:18,277 --> 00:14:22,241 that allowed us to show to the client 216 00:14:22,243 --> 00:14:25,800 the progress we're making in real time without any involvement. 217 00:14:26,373 --> 00:14:28,622 It took us about an hour to do so, 218 00:14:28,951 --> 00:14:30,434 and, in a week's time, 219 00:14:30,438 --> 00:14:33,169 the email rate dropped so considerably 220 00:14:33,177 --> 00:14:35,795 that we were finally able to get the work done. 221 00:14:37,216 --> 00:14:42,319 We still don't have a digital etiquette as to how people can best contact you, 222 00:14:42,863 --> 00:14:45,078 so you can get an equally important message 223 00:14:45,083 --> 00:14:49,683 via WhatsApp, Skype, email, you name it. 224 00:14:50,712 --> 00:14:54,897 The moral is you need to heavily manage people's expectations 225 00:14:54,898 --> 00:14:56,757 as to how they can contact you. 226 00:14:57,661 --> 00:14:59,829 For example, before I meet somebody, 227 00:14:59,830 --> 00:15:03,080 I ask them to send me a text message if anything changes. 228 00:15:03,091 --> 00:15:05,392 Because I don't have Internet on my phone. 229 00:15:05,494 --> 00:15:07,054 And it works really well. 230 00:15:08,328 --> 00:15:12,224 What do you do, however, if you work for a company 231 00:15:12,225 --> 00:15:16,289 that expects you to be connected and on top of everything for 24/7? 232 00:15:18,663 --> 00:15:20,421 Well, first things first, 233 00:15:20,583 --> 00:15:23,856 stop contributing to this mess by cc'ing everyone. 234 00:15:24,920 --> 00:15:28,398 If you want to receive fewer emails, send fewer emails. 235 00:15:29,122 --> 00:15:31,892 Second, you might want to mention 236 00:15:31,894 --> 00:15:34,514 a few statistics to your colleagues and bosses. 237 00:15:34,524 --> 00:15:37,579 For example, a study by Harvard Business School 238 00:15:37,585 --> 00:15:40,983 that said that consultants, knowledge workers, 239 00:15:41,001 --> 00:15:45,090 who had predictable time off throughout the week 240 00:15:45,091 --> 00:15:48,145 performed much better and were much more productive 241 00:15:48,151 --> 00:15:49,301 than those who didn't. 242 00:15:50,459 --> 00:15:53,484 Or you can quote an example of a few companies. 243 00:15:53,504 --> 00:15:57,813 For example, one of the UK's leading multinationals 244 00:15:57,820 --> 00:16:02,447 recently introduced a two-hour-per-week email ban 245 00:16:02,453 --> 00:16:03,842 for all senior management 246 00:16:03,843 --> 00:16:05,536 in the interest of productivity. 247 00:16:05,876 --> 00:16:11,479 Or a current German car manufacturer does not allow sending or receiving emails 248 00:16:11,493 --> 00:16:14,466 30 minutes after the employee's shift has ended. 249 00:16:15,318 --> 00:16:17,155 If this doesn't help, 250 00:16:17,167 --> 00:16:20,042 then you can try moving to a different country, 251 00:16:20,453 --> 00:16:22,160 like France and Brazil 252 00:16:22,181 --> 00:16:25,443 where they have now the so-called rights to disconnect laws, 253 00:16:25,998 --> 00:16:29,897 that, among other things, regulate 254 00:16:29,898 --> 00:16:34,138 whether the person has the right not to read work-related emails 255 00:16:34,146 --> 00:16:35,690 after the working hours. 256 00:16:39,194 --> 00:16:44,422 Self-management is the last cornerstone of changing your digital behaviour, 257 00:16:44,997 --> 00:16:46,710 and the most tricky part, 258 00:16:47,052 --> 00:16:50,461 because it does not help, it doesn't work, 259 00:16:50,470 --> 00:16:53,026 if you prohibit yourself from going online. 260 00:16:53,536 --> 00:16:56,684 Because your brain still needs the excitement of dopamine. 261 00:16:57,275 --> 00:17:03,281 So, instead, you need to be thinking about where you will take this dopamine from? 262 00:17:03,486 --> 00:17:05,698 What will you do with all this free time 263 00:17:05,713 --> 00:17:08,093 that all of a sudden you will have available? 264 00:17:08,895 --> 00:17:13,895 And this is where I want to share with you my last key learning, 265 00:17:14,690 --> 00:17:18,420 and why I think I failed for so long to give on my smartphone. 266 00:17:19,544 --> 00:17:23,868 I just did not want to deal with my own problems. 267 00:17:25,560 --> 00:17:29,431 When you don't have anything that distracts you, 268 00:17:29,444 --> 00:17:32,464 then you will have to start dealing with the stuff 269 00:17:32,469 --> 00:17:34,509 you have been running away from. 270 00:17:36,545 --> 00:17:39,541 We often go online not because we need to, 271 00:17:39,558 --> 00:17:42,852 but because we have some internal trigger to do that. 272 00:17:43,170 --> 00:17:45,997 Maybe we want to feel Important, 273 00:17:46,016 --> 00:17:48,141 or maybe we are depressed. 274 00:17:48,149 --> 00:17:51,574 In fact, a study by Missouri University of Science and Technology 275 00:17:51,580 --> 00:17:52,845 says exactly that, 276 00:17:53,306 --> 00:17:58,360 that people who spent a lot of time online tend to be depressed. 277 00:17:59,162 --> 00:18:04,135 So, the next time you feel an urge to check your device, 278 00:18:04,136 --> 00:18:05,451 ask yourself: 279 00:18:05,452 --> 00:18:08,740 What is really triggering me to do that? 280 00:18:09,185 --> 00:18:13,599 Is there is something I'm trying to avoid feeling or thinking about? 281 00:18:16,131 --> 00:18:20,706 Once you get a life, and a natural source of dopamine, 282 00:18:21,431 --> 00:18:27,649 you won't need anything to distract yourselves from yourselves. 283 00:18:28,893 --> 00:18:30,102 Thank you. 284 00:18:30,278 --> 00:18:33,498 (Applause)