0:00:04.560,0:00:09.960 ♪I won't lie I was terrified[br]when the doctor said those words♪ 0:00:09.960,0:00:16.169 ♪My feet went from beneath me[br]could not believe what I just heard♪ 0:00:16.169,0:00:22.005 ♪If I judged my condition[br]from what I saw on television♪ 0:00:22.005,0:00:25.560 ♪I'd give up♪ 0:00:28.345,0:00:35.908 S1 944 ,000 people are estimated to be[br]currently living with dementia in the UK 0:00:35.908,0:00:40.959 [Music] 0:00:41.699,0:00:48.040 Dementia killed almost double[br]the number of women than men in 2020 0:00:48.040,0:00:53.385 [Music] 0:00:53.385,0:00:59.762 Dementia has been the leading cause of death[br]in women since 2011 0:00:59.790,0:01:04.640 [Music] 0:01:04.640,0:01:09.370 9% of people over 65 have dementia. 0:01:09.370,0:01:18.099 [Music] 0:01:18.449,0:01:21.579 Dementia will impact 50% of us 0:01:22.079,0:01:27.173 either through a personal diagnosis or[br]by caring for someone who has it. 0:01:27.173,0:01:35.480 [Music] 0:01:35.600,0:01:42.705 1.6 million people will be living[br]with dementia in the UK by 2040 0:01:43.074,0:01:48.513 [Music] 0:01:48.513,0:01:56.290 Dementia is the most feared[br]health condition by 60% of people over 65. 0:01:56.434,0:02:04.449 [Music] 0:02:05.880,0:02:12.805 Dementia care costs in Northern Ireland[br]are projected to increase 192% 0:02:12.805,0:02:19.994 from 800 million in 2019[br]to 2.4 billion in 2040. 0:02:30.390,0:02:35.329 Wayfinding in unfamiliar places[br]can be more challenging 0:02:35.329,0:02:38.091 for people living with dementia. 0:02:40.910,0:02:46.483 Environment may affect people living[br]with dementia more than most. 0:02:49.128,0:02:54.640 Noisy and chaotic spaces can feel[br]disorientating and overwhelming, 0:02:54.640,0:02:59.405 may increase anxiety or frustration,[br]causing changes in behaviour. 0:03:02.110,0:03:08.360 Everyday life for people living[br]with dementia can be exhausting 0:03:09.126,0:03:11.040 though it may not be obvious to you. 0:03:11.702,0:03:18.074 It takes longer for people living[br]with dementia to process information. 0:03:18.074,0:03:24.469 Our brains have to work harder[br]to filter out external stimuli 0:03:24.911,0:03:30.791 often leaving us feeling depleted,[br]exhausted and spent. 0:03:31.400,0:03:35.359 This makes our symptoms of dementia[br]more evident. 0:03:36.290,0:03:51.778 [Music] 0:03:51.778,0:04:01.381 74,000 800 people are estimated[br]to be living with young onset dementia 0:04:01.547,0:04:04.281 in the UK and Ireland 0:04:04.530,0:04:11.663 [Music] 0:04:11.663,0:04:19.503 Young onset dementia is when symptoms[br]of dementia start before the age of 65 0:04:19.740,0:05:05.059 [Music] 0:05:06.880,0:05:13.969 Dementia NI members formed a working group[br]in 2022 0:05:14.749,0:05:20.391 that included eight individuals[br]living with dementia like me, 0:05:21.132,0:05:26.791 supported by four staff members[br]working collaboratively together: 0:05:27.556,0:05:29.562 one from dementia NI 0:05:30.257,0:05:37.150 and three from the Southern and Southeast[br]Health and Social Care Trusts. 0:05:38.778,0:05:44.770 The members of dementia NI are always[br]looking for opportunities to engage 0:05:44.770,0:05:50.117 with hospital and social care staff[br]to describe what it's like 0:05:50.117,0:05:57.125 to live with dementia and to share[br]with them our challenges as well as ways 0:05:57.125,0:06:03.790 we can best be supported in both[br]clinical and hospital environments. 0:06:04.240,0:06:12.232 However, speaking to every trust member[br]in person is an impossible task. 0:06:12.914,0:06:18.114 So we decided to create a documentary[br]to help us interact 0:06:18.611,0:06:25.240 with members of the Health and Social Care[br]services to help bridge this gap. 0:06:26.747,0:06:33.227 Over the course of 22 months we met [br]regularly to decide the content 0:06:33.426,0:06:40.194 of this film, sharing our own personal[br]experiences across the spectrum, 0:06:41.180,0:06:45.348 both positive and challenging experiences. 0:06:46.499,0:06:52.215 We thought it would be beneficial[br]to provide staff with 10 top tips 0:06:52.743,0:06:57.303 for supporting people like us[br]living with dementia. 0:06:58.004,0:07:03.546 We believe these these practices[br]can be easily implemented 0:07:04.120,0:07:08.440 without adding an extra burden to staff 0:07:08.440,0:07:12.829 and will lead to an improved[br]staff-patient interaction 0:07:13.626,0:07:19.667 and in the long run will save time;[br]Many people have commented: 0:07:20.143,0:07:25.149 "What is good for people living[br]with dementia is good for everyone." 0:07:25.857,0:07:33.079 And we the members of dementia NI[br]are sure you will find this to be so too. 0:07:36.759,0:07:41.809 We know you will find the following[br]individual experiences engaging 0:07:42.279,0:07:45.188 even if somewhat emotional at times, 0:07:45.511,0:07:51.512 and that you will be able to put some[br]of the practical tips into action 0:07:51.646,0:07:55.486 [Introducing members of Dementia NI --[br]the producers of this training resource -- 0:07:55.486,0:07:58.523 and their experiences within health and[br]social care settings] 0:07:58.900,0:08:01.749 S2 I'm Davie Michael McElhinney[br]from County Fermanagh 0:08:01.749,0:08:06.622 I was diagnosed with[br]frontal temporal dementia 7 years ago 0:08:07.152,0:08:09.280 I was aged 54. 0:08:09.885,0:08:13.440 S3 My name is Martin Murtagh 0:08:14.288,0:08:17.137 My dementia is Alzheimer's dementia 0:08:17.427,0:08:21.240 S4 So my name is Peter Alexander[br]I was born in England, Twickenham, 0:08:21.240,0:08:24.912 so the good old rugby place. 0:08:24.912,0:08:30.980 S5 My name is Gerard Doran, I was[br]diagnosed with dementia when I was 61. 0:08:31.120,0:08:33.549 S6 Yes, I'm Christopher Higgins 0:08:33.549,0:08:37.951 and my dementia was discovered[br]just two years ago. 0:08:37.951,0:08:43.013 S7 Yes, my name's Allison,[br]Allison Bachelor, I live in Dundonald 0:08:43.013,0:08:49.091 and was diagnosed with Alzheimer's[br]in April 2017 0:08:49.240,0:08:53.399 S8 I'm a newly diagnosed person[br]with dementia. 0:08:54.280,0:08:59.868 My past knowledge of dementia was[br]that I was a social worker in hospital 0:09:00.200,0:09:05.409 S9 Hi, my name is Tom, Tom Heatly,[br]and 0:09:06.819,0:09:13.240 I have dementia, I've been diagnosed 0:09:13.240,0:09:17.519 with dementia with Lewy bodies 0:09:19.259,0:09:26.188 that was back about just over a year now. 0:09:26.640,0:09:30.146 Treat us with common courtesy. 0:09:30.146,0:09:35.549 S8 Treat us with respect,[br]as valued, capable adults 0:09:36.005,0:09:41.433 Be aware of your facial expression,[br]tone of voice 0:09:41.433,0:09:45.472 and your non-verbal communication 0:09:45.839,0:09:52.989 And when the students came, they said:[br]"Oh I see here this person has dementia, 0:09:53.443,0:09:56.263 I don't know how to speak to dementia." 0:09:56.994,0:09:59.040 And I think that is the problem. 0:09:59.040,0:10:01.560 They think they're speaking[br]to the dementia. 0:10:02.297,0:10:07.754 But I always said to them: "So what[br]if they have dementia? 0:10:07.754,0:10:09.854 speak to the person first. 0:10:10.120,0:10:18.320 You will hear a little bit when they reply[br]about de the way they are affected, 0:10:18.793,0:10:23.665 but just keep speaking to the person[br]behind the dementia 0:10:23.861,0:10:27.936 because it's the person[br]you want to talk to. 0:10:29.440,0:10:34.680 S9 Basically you talk about[br]valuing an individual. 0:10:35.809,0:10:43.817 In all those years that I have been[br]a trainer in the trust, 0:10:46.672,0:11:00.944 basic values are the primary[br]important factor 0:11:01.659,0:11:04.440 S4 What I would say, yes: 0:11:05.183,0:11:11.501 if I was to write a book from a person[br]who has dementia, 0:11:13.344,0:11:17.632 it would be to say I'm hurting inside too. 0:11:18.494,0:11:21.675 I might not be able to express it, 0:11:22.600,0:11:26.139 but I'm still the same person as I was[br]when I was younger. 0:11:27.606,0:11:29.519 I am still that today, 0:11:30.399,0:11:35.032 it's just that the person I am is getting[br]locked away more and more inside me. 0:11:35.813,0:11:37.983 So don't treat me any differently. 0:11:38.720,0:11:40.624 I'm still the same person as I was 0:11:42.543,0:11:45.839 even though you might have [br]some preconceived ideas 0:11:46.517,0:11:51.549 that because I got dementia,[br]I'm an incontinent old person. 0:11:51.880,0:11:55.882 but I'm not: I was diagnosed[br]at the age of 49 0:11:55.882,0:12:00.320 and at that time I was told that[br]I shouldn't work anymore 0:12:00.734,0:12:05.696 and that I shouldn't drive anymore[br]because of my judgment being impaired. 0:12:07.658,0:12:09.000 S8 Give us time 0:12:09.985,0:12:13.359 We need more time to process than you. 0:12:13.764,0:12:18.199 Allow us to respond before you move on. 0:12:18.901,0:12:21.674 Don't bombard us with questions. 0:12:21.972,0:12:28.381 S? We're just normal human beings with [br]a good mind 0:12:28.381,0:12:30.120 and just normal people. 0:12:30.935,0:12:40.933 The dementia does bring up[br]different problems, 0:12:41.416,0:12:47.148 you know, such a speech: now my speech,[br]while I'm sitting here talking to you, 0:12:47.755,0:12:52.750 there's -- words just disappear[br]out of my vocabulary 0:12:53.445,0:12:57.183 and that's why you could see me[br]struggling there a couple of wee bits 0:12:57.760,0:13:01.000 that's because a normal[br]conversational word 0:13:01.926,0:13:07.953 whenever it disappears I have to fish[br]for another word that will fit 0:13:07.953,0:13:09.440 in the slot in this place, 0:13:10.298,0:13:13.019 but your mind's going around like[br]a washing machine 0:13:13.019,0:13:16.467 and it can't pick the words out sometimes. 0:13:17.051,0:13:21.279 S? Yeah it still sticks with me that[br]that day I felt very rushed 0:13:21.279,0:13:24.959 and uh it was very blunt. 0:13:24.959,0:13:30.209 There's no easy way to deliver bad news[br]but it was very very blunt I thought 0:13:30.639,0:13:34.800 and we left with no information at all[br]that Friday afternoon. 0:13:34.800,0:13:38.944 We went out for the weekend[br]and with absolutely nothing. 0:13:38.944,0:13:42.076 I thought, I thought with only weeks[br]to live after that, you know. 0:13:42.988,0:13:45.255 So I did and I think more time[br]would have helped 0:13:45.255,0:13:49.176 and maybe a bit more compassion[br]with the, from the consultant. 0:13:50.549,0:13:53.524 S8 Don't make assumptions about us. 0:13:54.083,0:13:58.466 Don't presume you know what we want,[br]feel or need 0:13:58.914,0:14:03.341 or what we might be able to understand[br]or decide. 0:14:03.926,0:14:06.625 Discuss us with us directly. 0:14:07.834,0:14:13.909 Give our loved ones the "This is me"[br]person-centered document 0:14:13.909,0:14:17.134 to help you care for me effectively. 0:14:18.657,0:14:22.191 S? Yeah I had gone to a local[br]ANE (?) Department. 0:14:22.926,0:14:25.011 This would be a few years ago now. 0:14:25.011,0:14:30.920 And I had said to the nurse who had after[br]gone through from triage, you know, 0:14:30.920,0:14:33.680 been called into the back area, you know, 0:14:33.680,0:14:36.264 to be waiting to be seen by a doctor[br]and to have 0:14:36.264,0:14:38.547 some sort of bloods or whatever done, 0:14:38.547,0:14:42.480 and I had said to her that I had[br]dementia diagnosis 0:14:42.830,0:14:49.323 and she instantly dismissed it and told me[br]"Just tell the doctor" and walked away. 0:14:50.024,0:14:53.160 And I have to say that put me[br]into a bit of a panic mode 0:14:53.160,0:14:55.816 because I sort of thought,[br]I didn't feel safe then, 0:14:56.059,0:14:59.081 I sort of thought that she should[br]have taken a wee bit of time, 0:14:59.081,0:15:03.260 even just by saying:[br]"Okay we've taken note of that 0:15:03.260,0:15:07.266 but if you need us to go to the toilet or[br]if you need any help with anything, 0:15:07.266,0:15:09.176 you know, just give one of us a shout." 0:15:09.176,0:15:12.199 But I sort of felt it wasn't taken, 0:15:12.199,0:15:15.199 seriously that it and I thought it was 0:15:15.199,0:15:17.160 something that she did need to know you 0:15:17.160,0:15:18.800 know I thought it was something that she 0:15:18.800,0:15:21.920 needed to take note of and to be aware 0:15:21.920,0:15:23.600 of 0:15:23.600,0:15:26.320 and you know as I say I just sort of 0:15:26.320,0:15:29.240 felt a bit more unsafe than if had have 0:15:29.240,0:15:30.959 been given a way bit of time cuz I sort 0:15:30.959,0:15:32.800 of thought if I need to go to the toilet 0:15:32.800,0:15:35.279 or I need you know who do I say to I 0:15:35.279,0:15:36.880 didn't feel after that I could say to 0:15:36.880,0:15:39.319 any other nurse who came into to me by 0:15:39.319,0:15:41.800 the way I have a dementia diagnosis 0:15:41.800,0:15:45.120 because of the way she had treated 0:15:45.120,0:15:49.839 me I learned more about 0:15:50.560,0:15:54.720 dementia I worked with 0:15:54.800,0:15:58.800 people who 0:15:59.519,0:16:03.079 were true 0:16:03.920,0:16:08.920 professionals who were truly 0:16:08.920,0:16:12.560 impressive in their 0:16:13.800,0:16:17.160 approaches and 0:16:17.519,0:16:20.000 who helped 0:16:20.000,0:16:23.399 me so 0:16:23.560,0:16:26.839 much to 0:16:27.440,0:16:32.319 identify what I could do as opposed to 0:16:32.319,0:16:38.120 all the all these things that I couldn't 0:16:39.040,0:16:42.399 do notes help us to 0:16:42.399,0:16:45.680 remember provide written information 0:16:45.680,0:16:49.240 using jarg andfree language to help us 0:16:49.240,0:16:50.600 to 0:16:50.600,0:16:54.079 understand help us to keep notes so that 0:16:54.079,0:16:57.560 we can keep track of what is happening 0:16:57.560,0:17:00.680 for example when I attend Ed a hospital 0:17:00.680,0:17:03.679 I needed to meet an individual staff 0:17:03.679,0:17:08.880 member who was fairly aware of dementia 0:17:08.880,0:17:10.400 and helped me 0:17:10.400,0:17:14.359 support on a regular basis throughout my 0:17:14.359,0:17:16.839 stay especially with regards to 0:17:16.839,0:17:19.880 explaining and noting the key aspects of 0:17:19.880,0:17:23.760 my appointment and how to cope well in 0:17:23.760,0:17:27.240 the ward itself 0:17:29.000,0:17:33.160 so if you have someone 0:17:33.160,0:17:36.559 who has 0:17:38.559,0:17:42.360 dementia ensure 0:17:42.360,0:17:48.600 that you are making clear to the 0:17:48.600,0:17:53.440 individual what is being 0:17:53.440,0:17:56.520 discussed what is 0:17:56.520,0:18:00.520 being agreed 0:18:00.520,0:18:04.919 and that there is someone with 0:18:04.919,0:18:08.080 them that 0:18:08.080,0:18:09.760 can 0:18:09.760,0:18:13.960 either take notes for 0:18:13.960,0:18:19.600 them if they do not have the 0:18:20.720,0:18:24.559 ability to make 0:18:27.520,0:18:33.120 clear and any decisions that are 0:18:33.919,0:18:38.919 taken to make clear 0:18:38.919,0:18:42.559 anything that has 0:18:44.919,0:18:48.799 been that has been 0:18:49.320,0:18:53.600 discussed environment may affect us more 0:18:53.600,0:18:54.880 than 0:18:54.880,0:18:59.280 you the environment we are in 0:18:59.280,0:19:03.159 affects us more than you provide a 0:19:03.159,0:19:06.960 calming environment and opportunities to 0:19:06.960,0:19:10.120 engage in activities that mean something 0:19:10.120,0:19:11.960 to 0:19:11.960,0:19:16.679 us use person centered tools like this 0:19:16.679,0:19:20.880 is me to find out more about me to 0:19:20.880,0:19:25.520 tailor activities to meet my needs 0:19:25.520,0:19:28.440 specifically designed quiet places and 0:19:28.440,0:19:30.720 mus girls can 0:19:30.720,0:19:33.360 help there are also important issues 0:19:33.360,0:19:36.760 regarding how the building itself looks 0:19:36.760,0:19:41.159 unfamiliar surroundings noises and busy 0:19:41.159,0:19:44.320 unclear spaces can be challenging and 0:19:44.320,0:19:46.600 lead the agitation and 0:19:46.600,0:19:49.280 confusion it's important for a dimension 0:19:49.280,0:19:52.039 person to have an individual space away 0:19:52.039,0:19:55.760 from others I think navigation and we 0:19:55.760,0:19:58.880 finding is also important and it is help 0:19:58.880,0:20:02.520 to have appropriate signs ideally they 0:20:02.520,0:20:05.720 should be slightly large with clear 0:20:05.720,0:20:09.799 words placed at face level and not too 0:20:09.799,0:20:13.440 high merals and painting can also be 0:20:13.440,0:20:16.720 helpful ideally colors that aren't too 0:20:16.720,0:20:20.320 dark such as red and green I recently 0:20:20.320,0:20:25.440 found it difficult to find uh tight uh 0:20:25.440,0:20:28.799 toilet near my bed until the Staff 0:20:28.799,0:20:31.840 member helped me find it as it didn't 0:20:31.840,0:20:34.960 have a sign but the biggest thing would 0:20:34.960,0:20:37.000 be 0:20:37.000,0:20:40.320 disorientation and confusion uh you know 0:20:40.320,0:20:41.960 of coming out of a room and knowing 0:20:41.960,0:20:44.360 which way to turn and what way to go and 0:20:44.360,0:20:46.799 that's why for me sign AG is vital you 0:20:46.799,0:20:48.919 know in all situations and if there's 0:20:48.919,0:20:51.400 good sign AG I'm much more confident and 0:20:51.400,0:20:53.320 and can live much more 0:20:53.320,0:20:55.440 independently I would describe my head 0:20:55.440,0:20:57.280 as like a washing machine you know of so 0:20:57.280,0:20:59.320 much G through and try 0:20:59.320,0:21:03.400 to process things you know that would be 0:21:03.400,0:21:04.760 the biggest 0:21:04.760,0:21:07.600 challenge it's it's even more confusing 0:21:07.600,0:21:09.280 cuz you're already not well you know 0:21:09.280,0:21:10.880 you're already worried about what's 0:21:10.880,0:21:13.679 going on why you're there uh and the 0:21:13.679,0:21:16.679 noise and you know yourself anybody is 0:21:16.679,0:21:18.640 sort of in an particularly in an NA 0:21:18.640,0:21:20.360 Department there's so much banging and 0:21:20.360,0:21:23.200 cluttering and there's noise going on 0:21:23.200,0:21:24.799 either side of you in front of you 0:21:24.799,0:21:26.600 behind you you know there's so many 0:21:26.600,0:21:29.840 conversations going on uh you know quite 0:21:29.840,0:21:32.000 often you're planted quite close to the 0:21:32.000,0:21:34.080 nursery station because there's no 0:21:34.080,0:21:36.600 cubicles um you know and there's all the 0:21:36.600,0:21:38.320 noise and all the movements sort going 0:21:38.320,0:21:41.240 on that and it it can become very very 0:21:41.240,0:21:44.880 confusing and uh you know it's a hard 0:21:44.880,0:21:46.919 thing to process any information and 0:21:46.919,0:21:49.840 then when they come to speak to you you 0:21:49.840,0:21:51.559 know there's so much noise going on 0:21:51.559,0:21:54.159 there's so much backgr noise 0:21:54.159,0:21:56.760 and conversations going on around you 0:21:56.760,0:21:59.000 that is hard to process what actually 0:21:59.000,0:22:01.840 been said to you whereas again a very 0:22:01.840,0:22:04.000 simple thing would be to have somewhere 0:22:04.000,0:22:07.080 that once they know you have a dementia 0:22:07.080,0:22:09.679 diagnosis and to ask the person you know 0:22:09.679,0:22:12.360 what can we do to help and I think most 0:22:12.360,0:22:14.120 people would say if I could have a quiet 0:22:14.120,0:22:16.200 room to have whenever the doctor's 0:22:16.200,0:22:20.559 talking to me I think that would make a 0:22:20.559,0:22:22.240 big difference you know you would sort 0:22:22.240,0:22:24.480 of know that during that important time 0:22:24.480,0:22:25.960 when you're meant to be able to take 0:22:25.960,0:22:29.080 information in you know that they would 0:22:29.080,0:22:31.120 take you somewhere that that could 0:22:31.120,0:22:35.520 happen easier than it does in the busy 0:22:35.520,0:22:36.720 any 0:22:36.720,0:22:39.520 Department it was again with I mention 0:22:39.520,0:22:42.400 in hospitals it was a new hospital 0:22:42.400,0:22:43.960 absolutely 0:22:43.960,0:22:46.440 beautiful like an into a very Swanky 0:22:46.440,0:22:48.400 hotel but you go in there you're not 0:22:48.400,0:22:51.320 coming back out there is no signage 0:22:51.320,0:22:54.960 anywhere and the every Corridor looks 0:22:54.960,0:22:57.760 exactly the same and you sort of have to 0:22:57.760,0:22:59.960 go up in the left and go long a bit then 0:22:59.960,0:23:01.880 go down and a left and go long a bit and 0:23:01.880,0:23:05.320 then come back up again you know um 0:23:05.320,0:23:08.360 because of the waya they intertwined and 0:23:08.360,0:23:09.960 as I say you can out have a lift but 0:23:09.960,0:23:11.840 there's no signage to tell you to turn 0:23:11.840,0:23:14.760 left turn right or what way to go you 0:23:14.760,0:23:18.600 know and that was a horrible 0:23:18.600,0:23:21.279 experience well I have had the 0:23:21.279,0:23:26.320 experience of um going into Hospital 0:23:26.320,0:23:28.840 under an am with an ambulance J in the 0:23:28.840,0:23:30.080 times of 0:23:30.080,0:23:32.520 covid 0:23:32.520,0:23:36.200 and the ambulance team were fantastic 0:23:36.200,0:23:39.039 cuz they were aware of my challenges 0:23:39.039,0:23:43.600 they thought I had a triple A um but it 0:23:43.600,0:23:46.240 actually turned out to be kidney stones 0:23:46.240,0:23:49.120 but when they took me into the hospital 0:23:49.120,0:23:51.480 rather than just sitting 0:23:51.480,0:23:55.120 there in the general area they 0:23:55.120,0:23:58.000 accelerated my Passage through to being 0:23:58.000,0:24:01.159 on a a bed in one of the cubicles 0:24:01.159,0:24:02.880 because they knew that with my 0:24:02.880,0:24:07.039 behavioral variant of of of of of the 0:24:07.039,0:24:09.880 dementia of the the FTD the frontal 0:24:09.880,0:24:13.520 temporal dementia that my filters had 0:24:13.520,0:24:16.919 disappeared I would say things as I felt 0:24:16.919,0:24:20.840 about them I would swear which I 0:24:20.840,0:24:23.559 wouldn't have done in the past but 0:24:23.559,0:24:26.320 frustration the feeling of not being 0:24:26.320,0:24:29.480 able to express yourself as as I once 0:24:29.480,0:24:33.080 did these things lead to just filterless 0:24:33.080,0:24:35.799 behaviors and it's not that you're being 0:24:35.799,0:24:39.080 unkind or nasty to the staff it's just 0:24:39.080,0:24:41.880 how things come across so it's important 0:24:41.880,0:24:44.480 that the staff in that environment build 0:24:44.480,0:24:48.240 a rapport with the patient build the 0:24:48.240,0:24:51.360 trust and the confidence where they can 0:24:51.360,0:24:53.600 exchange freely and 0:24:53.600,0:24:57.320 happily and the second time I um 0:24:57.320,0:25:00.360 developed culat my eye and I went to the 0:25:00.360,0:25:01.960 ation first of all it was late on in the 0:25:01.960,0:25:05.120 evening and uh he he rang the casualty 0:25:05.120,0:25:07.919 to say expect me so they were expecting 0:25:07.919,0:25:09.279 it and again they knew at that time I 0:25:09.279,0:25:11.919 was living with the Mana so the uh 0:25:11.919,0:25:14.360 consultant actually saw me and the the 0:25:14.360,0:25:16.360 emergency department was very busy so 0:25:16.360,0:25:18.000 she actually took me to a very quiet 0:25:18.000,0:25:20.440 place away from the the emergency 0:25:20.440,0:25:23.399 department and they did all all the had 0:25:23.399,0:25:25.000 to do at that time 0:25:25.000,0:25:27.559 and her care and even the nursing care 0:25:27.559,0:25:30.720 was was was was first class at that time 0:25:30.720,0:25:33.440 with really noise and and a lot of 0:25:33.440,0:25:36.000 people yeah I find people's faces just 0:25:36.000,0:25:39.120 blur and the noise just it really 0:25:39.120,0:25:41.320 scrambles my brain I can't think or 0:25:41.320,0:25:43.520 focus on anything with with noise a 0:25:43.520,0:25:46.240 quiet place would be ideal yeah 0:25:46.240,0:25:50.919 yeah assume we have capacity don't make 0:25:50.919,0:25:54.240 assumptions about our level of capacity 0:25:54.240,0:25:57.799 or ability to engage in our care 0:25:57.799,0:26:00.159 planning and decision 0:26:00.159,0:26:03.559 making I may not have capacity to make 0:26:03.559,0:26:06.640 every decision but there will be some 0:26:06.640,0:26:11.960 decisions I can still make and want to 0:26:11.960,0:26:16.399 make don't speak to our family members 0:26:16.399,0:26:21.200 and ignore us speak directly to us first 0:26:21.200,0:26:24.399 and allow us to defer to our support 0:26:24.399,0:26:28.760 person if we need to 0:26:28.760,0:26:31.880 ask me what you 0:26:31.880,0:26:36.640 need what sorry I would want them to ask 0:26:36.640,0:26:38.520 me what I needed or wanted not to 0:26:38.520,0:26:40.440 presume they know because they might 0:26:40.440,0:26:43.480 have had somebody in earlier that day or 0:26:43.480,0:26:45.399 the day before or the week before with 0:26:45.399,0:26:47.080 the dementia diagnosis he needs 0:26:47.080,0:26:49.679 something different to what I would need 0:26:49.679,0:26:52.000 you know so I would always say you 0:26:52.000,0:26:55.360 know treat that person as an individual 0:26:55.360,0:26:57.840 and find out what you can do that will 0:26:57.840,0:27:01.279 make them them more comfortable feel 0:27:01.279,0:27:05.200 safer and and in the turn that will ease 0:27:05.200,0:27:07.640 your workload because if the person with 0:27:07.640,0:27:10.120 the dementia diagnosis feels relaxed and 0:27:10.120,0:27:14.640 feels at ease they're less likely to be 0:27:14.640,0:27:18.520 given hustle or be kicking off about 0:27:18.520,0:27:21.320 something I'm a sitting in the outside 0:27:21.320,0:27:24.200 wetting room when she asked me could it 0:27:24.200,0:27:26.080 come into the room and I SP to you if 0:27:26.080,0:27:28.000 you want your son to come in you can 0:27:28.000,0:27:29.559 come and I says no I'll just going 0:27:29.559,0:27:32.120 myself and when I went into the room she 0:27:32.120,0:27:34.320 was going shook my hand and says to me 0:27:34.320,0:27:36.760 Martin I'm sorry to tell you I'm not 0:27:36.760,0:27:38.760 sure the exact words but you have 0:27:38.760,0:27:40.039 Alzheimer's 0:27:40.039,0:27:42.720 dementia well you're you're taken back 0:27:42.720,0:27:45.480 you're just shock she says you want me 0:27:45.480,0:27:49.120 to get your son bring him in and I I 0:27:49.120,0:27:52.000 says no not definitely not to my son I 0:27:52.000,0:27:53.840 get my sons together when to go home and 0:27:53.840,0:27:55.559 I'll tell them when to go home I got 0:27:55.559,0:27:57.679 them settled down and things I says look 0:27:57.679,0:28:00.240 I feel gr I still feel the same thing 0:28:00.240,0:28:01.960 I'm still your daddy I'm still the thing 0:28:01.960,0:28:04.720 and I'm still get carrying on and two of 0:28:04.720,0:28:06.360 my sons are two 0:28:06.360,0:28:10.080 M Twins and there there we go oh God not 0:28:10.080,0:28:11.799 be able to tell him anything now not 0:28:11.799,0:28:14.279 keep a secret he can't keep anything but 0:28:14.279,0:28:16.919 it was it was good the experience was 0:28:16.919,0:28:21.000 good be aware of our details don't make 0:28:21.000,0:28:25.159 us repeat our story multiple times it 0:28:25.159,0:28:29.080 makes us feel like we are being tested 0:28:29.080,0:28:32.640 Ed read your colleagues assessments 0:28:32.640,0:28:36.000 repeating information is 0:28:36.000,0:28:40.080 exhausting for us yeah again I think 0:28:40.080,0:28:41.640 that's it you know the nurse comes in 0:28:41.640,0:28:43.360 you see the nurse and Tre eyes you tell 0:28:43.360,0:28:46.120 them the story you then see whoever you 0:28:46.120,0:28:48.600 move to into the cubicles or into the 0:28:48.600,0:28:51.080 back bit of the any you tell them your 0:28:51.080,0:28:53.679 story the doctor then comes in or a 0:28:53.679,0:28:56.480 doctor comes in and you tell them it but 0:28:56.480,0:28:58.519 there may be not the particular doctor 0:28:58.519,0:29:00.039 you need to see if it's something 0:29:00.039,0:29:01.840 specific you're there for you know if it 0:29:01.840,0:29:04.600 was for example something to do with 0:29:04.600,0:29:06.600 your heart you know you would get a 0:29:06.600,0:29:08.399 general doctor come in talk oh you need 0:29:08.399,0:29:10.000 to you know we need to get something 0:29:10.000,0:29:12.159 done from Cardiology or whatever they 0:29:12.159,0:29:13.919 can die and you have to repeat the whole 0:29:13.919,0:29:17.200 thing again uh and that can become quite 0:29:17.200,0:29:18.880 frustrating and you sort of think you 0:29:18.880,0:29:21.279 know can you not read you know can you 0:29:21.279,0:29:23.000 not actually look at the notes that have 0:29:23.000,0:29:26.559 been taken um 10 times beforehand uh and 0:29:26.559,0:29:28.120 you s of are they're trying to trick you 0:29:28.120,0:29:29.880 right here you know trying to get you to 0:29:29.880,0:29:32.120 say something different to what you had 0:29:32.120,0:29:35.320 said before I think it is I think it's a 0:29:35.320,0:29:38.960 challenge you know because as I say by 0:29:38.960,0:29:40.440 you're that stage you're already in a 0:29:40.440,0:29:43.600 real state of confusion and panic 0:29:43.600,0:29:47.880 and um a bit more unsettled you know so 0:29:47.880,0:29:50.559 to be asked the same story over again 0:29:50.559,0:29:52.399 can become very frustrating and I think 0:29:52.399,0:29:54.480 at times in I think you can become a bit 0:29:54.480,0:29:56.320 sharper than maybe that what you would 0:29:56.320,0:29:59.600 normally be but it's because you sort of 0:29:59.600,0:30:01.120 you're fed up with the length of time 0:30:01.120,0:30:02.720 you sort of have sitting there probably 0:30:02.720,0:30:04.080 waiting anyway and you haven't seen 0:30:04.080,0:30:05.640 anybody and then the next person come 0:30:05.640,0:30:07.240 say ask the exactly the same question 0:30:07.240,0:30:10.200 again you s think like this has moved on 0:30:10.200,0:30:12.399 nowhere you know you 0:30:12.399,0:30:14.440 haven't you know you're asking me what 0:30:14.440,0:30:16.880 the person asked me two hours ago but 0:30:16.880,0:30:19.159 you're doing nothing different but yes I 0:30:19.159,0:30:21.360 think it is a challenge you know with I 0:30:21.360,0:30:23.440 think it's a challenge for anybody but I 0:30:23.440,0:30:24.760 think for somebody with a dementia 0:30:24.760,0:30:26.720 diagnosis yesterday is more of a 0:30:26.720,0:30:29.519 challenge you use Clear 0:30:29.519,0:30:33.799 language if you are going to perform an 0:30:33.799,0:30:36.399 intervention talk to us 0:30:36.399,0:30:40.440 beforehand and explain each step in 0:30:40.440,0:30:44.559 clear words or with gestures if our 0:30:44.559,0:30:46.720 understanding is very 0:30:46.720,0:30:48.880 limited give us 0:30:48.880,0:30:52.799 time explaining the procedure will help 0:30:52.799,0:30:54.960 us to 0:30:54.960,0:30:58.320 participate if I need reassurance 0:30:58.320,0:31:01.600 reassure me I'm not saying you have to 0:31:01.600,0:31:04.600 have dementia to understand it what I'm 0:31:04.600,0:31:08.679 saying is what I said to students is 0:31:08.679,0:31:12.320 take it easy at the beginning don't 0:31:12.320,0:31:16.200 bombard them with a rapid release of 0:31:16.200,0:31:20.480 questions and don't L link questions 0:31:20.480,0:31:23.480 together make the subject if it is 0:31:23.480,0:31:25.760 driving something like 0:31:25.760,0:31:29.120 that say are you driving your 0:31:29.120,0:31:32.639 car wait for the answer and then if they 0:31:32.639,0:31:36.200 say no I'm not then you can discuss it 0:31:36.200,0:31:39.440 with them but I think if you go into 0:31:39.440,0:31:43.639 something you know it only makes them I 0:31:43.639,0:31:46.840 can't interrupt this but I don't agree 0:31:46.840,0:31:50.360 with her so very gently say l thank you 0:31:50.360,0:31:54.720 very much for coming to talk to me and I 0:31:54.720,0:31:58.559 know very little uh about how you're 0:31:58.559,0:32:02.320 feeling at the moment so can you tell me 0:32:02.320,0:32:06.080 how you felt when you got your diagnosis 0:32:06.080,0:32:09.760 what went before did you think you had 0:32:09.760,0:32:12.639 dementia and how you felt when you 0:32:12.639,0:32:17.320 actually were told you have 0:32:17.320,0:32:20.440 dementia makes a 0:32:20.440,0:32:25.000 difference Health and Social Care 0:32:25.000,0:32:30.320 staff working with any form of 0:32:30.519,0:32:33.519 dementia 0:32:33.960,0:32:36.720 need to 0:32:36.720,0:32:39.399 communicate 0:32:39.399,0:32:42.760 clearly with any 0:32:42.760,0:32:47.159 individual with any form of 0:32:47.159,0:32:49.639 dementia they 0:32:49.639,0:32:55.080 need to give clear 0:32:56.000,0:32:58.919 instructions their need 0:32:58.919,0:33:00.159 to 0:33:00.159,0:33:02.080 ensure that 0:33:02.080,0:33:05.760 people with whom they are 0:33:05.760,0:33:07.960 working 0:33:07.960,0:33:12.360 have a clear 0:33:12.360,0:33:14.639 understanding of 0:33:14.639,0:33:18.360 what is being 0:33:19.600,0:33:25.039 discussed and that they 0:33:25.039,0:33:29.159 have made clear 0:33:29.159,0:33:31.279 here 0:33:31.279,0:33:36.519 exactly what is being 0:33:36.799,0:33:41.240 shared what is being 0:33:41.960,0:33:46.519 said maintain our confidentiality and 0:33:46.519,0:33:51.120 dignity share information with us 0:33:51.120,0:33:53.919 sensitively and take into 0:33:53.919,0:33:58.639 consideration our confidentiality 0:33:58.720,0:34:02.080 privacy and dignity are 0:34:02.080,0:34:05.559 important we may not want other patients 0:34:05.559,0:34:08.918 visitors to know we have 0:34:08.918,0:34:13.838 dementia yeah within the hold of 0:34:13.960,0:34:17.639 dementia I find myself falling apart I 0:34:17.639,0:34:19.879 find 0:34:19.879,0:34:22.879 myself 0:34:23.960,0:34:29.560 unable to be the person I was 0:34:29.560,0:34:31.919 to 0:34:33.079,0:34:36.000 communicate the 0:34:36.000,0:34:40.399 way I should be able to 0:34:43.239,0:34:45.918 communicate I 0:34:45.918,0:34:49.158 lost my 0:34:49.639,0:34:52.719 skills I lost a lot 0:34:52.719,0:34:56.999 of what was 0:34:59.960,0:35:02.880 what being 0:35:03.119,0:35:05.280 me as a 0:35:05.280,0:35:08.280 person 0:35:14.200,0:35:17.320 was I 0:35:17.320,0:35:20.720 was I was 0:35:22.760,0:35:27.160 lost well for for myself or anybody of 0:35:27.160,0:35:30.119 the just P his like hard if I come in as 0:35:30.119,0:35:30.920 a 0:35:30.920,0:35:32.960 patient they don't know why I've got the 0:35:32.960,0:35:36.680 Mana unless I tell them I've got the 0:35:36.960,0:35:40.480 Mana don't don't have me 0:35:40.480,0:35:43.000 to have to say that I've got the Manion 0:35:43.000,0:35:46.200 just treat me where courtesy of of think 0:35:46.200,0:35:49.319 most most sitting rooms in the hospital 0:35:49.319,0:35:51.920 you know are like they're Havoc if it 0:35:51.920,0:35:54.800 comes to a thing many of places been in 0:35:54.800,0:35:56.640 I've turned around and says look I'm in 0:35:56.640,0:35:58.680 the early stages of the Mana could you 0:35:58.680,0:36:00.480 give me a we bit of time 0:36:00.480,0:36:04.680 here and just things get mixed up for I 0:36:04.680,0:36:07.079 think could just if my name would come 0:36:07.079,0:36:08.720 up in that 0:36:08.720,0:36:12.599 computer without me having to say and 0:36:12.599,0:36:14.480 200 people or 100 people behind me 0:36:14.480,0:36:19.720 listening he's got the Mana list he's 0:36:19.720,0:36:22.240 different it's different just just come 0:36:22.240,0:36:24.240 up on the computer they made away they 0:36:24.240,0:36:25.839 know they I've got the Mana where we're 0:36:25.839,0:36:27.240 just talking about a blue heart or 0:36:27.240,0:36:30.560 purple or something like that and see 0:36:30.560,0:36:32.000 what were the attitude changes that 0:36:32.000,0:36:35.720 those change have used are have used our 0:36:35.720,0:36:38.319 we th card or we IDE I've used to be 0:36:38.319,0:36:42.520 smart card not the smart card uh JN card 0:36:42.520,0:36:45.319 I've used the JN card the difference 0:36:45.319,0:36:47.760 those things make and change people's 0:36:47.760,0:36:50.920 attitude it's wonderful wonderful 0:36:50.920,0:36:53.319 provide a support 0:36:53.319,0:36:56.640 person having a designated support 0:36:56.640,0:37:01.160 person can help to keep us calm and 0:37:01.160,0:37:04.960 reassured one key person who supports us 0:37:04.960,0:37:09.079 through our stay makes a huge difference 0:37:09.079,0:37:12.359 to our Hospital experience I had to go 0:37:12.359,0:37:14.880 and get an operation to take out a tumor 0:37:14.880,0:37:16.920 on my 0:37:16.920,0:37:19.680 leg and uh it was quite difficult 0:37:19.680,0:37:21.599 because the specialist even though she 0:37:21.599,0:37:26.160 was uh taking the the tumor out she was 0:37:26.160,0:37:29.000 quite um a lot of words that she was 0:37:29.000,0:37:31.079 using was very difficult for me to 0:37:31.079,0:37:33.000 understand because they were quite 0:37:33.000,0:37:36.920 Technical and she then got a a a young 0:37:36.920,0:37:40.920 nurse to come in and help me because she 0:37:40.920,0:37:44.079 also knocked me out for six hours she 0:37:44.079,0:37:47.040 put me asleep for 6 hours where she was 0:37:47.040,0:37:49.640 on a lot of things she was help the the 0:37:49.640,0:37:52.680 the other lady was helping me she met me 0:37:52.680,0:37:56.560 I was there for about um a full full day 0:37:56.560,0:37:57.960 overnight 0:37:57.960,0:38:01.079 and that young lady was a major help to 0:38:01.079,0:38:03.560 me in the hospital because she helped me 0:38:03.560,0:38:07.319 even write down my words she helped me 0:38:07.319,0:38:11.599 even find places and she also said uh 0:38:11.599,0:38:14.359 even tomorrow when you go home now that 0:38:14.359,0:38:17.119 you've been operated this is what you do 0:38:17.119,0:38:20.440 so even though the specialist operated 0:38:20.440,0:38:24.040 me well that lady was a massive helper 0:38:24.040,0:38:27.160 she made the difference and I I because 0:38:27.160,0:38:29.480 I spoke to the specialist and you even 0:38:29.480,0:38:32.319 use my card and said I know you're going 0:38:32.319,0:38:35.800 to help me but I've got Alzheimer's and 0:38:35.800,0:38:38.480 I need someone to talk to me that give 0:38:38.480,0:38:41.319 me advice and um because some of the 0:38:41.319,0:38:43.280 things you've said you're going to do I 0:38:43.280,0:38:46.599 haven't really understood fully what's 0:38:46.599,0:38:48.319 going to happen or even how I help 0:38:48.319,0:38:51.240 myself so and when that other lady came 0:38:51.240,0:38:53.680 in she was massively helpful to me 0:38:53.680,0:38:55.280 possibly like other people with Dem 0:38:55.280,0:38:57.640 Mantia I find that sometimes the 0:38:57.640,0:38:59.760 difficult to understand if I haven't 0:38:59.760,0:39:03.760 heard about things for a while so that 0:39:03.760,0:39:07.440 other lady was a bit more explaining and 0:39:07.440,0:39:11.240 also helped me make notes to write down 0:39:11.240,0:39:13.280 a great understanding of what was going 0:39:13.280,0:39:15.119 to happen to me and particularly how I 0:39:15.119,0:39:17.200 dealt with myself the next few days when 0:39:17.200,0:39:19.839 I got home having that interface between 0:39:19.839,0:39:20.680 the 0:39:20.680,0:39:24.880 consultant and also uh uh uh uh the 0:39:24.880,0:39:29.640 patient with that specialist nurse was 0:39:29.640,0:39:33.400 invaluable and that I think is something 0:39:33.400,0:39:36.680 which can be really helpful to other 0:39:36.680,0:39:39.840 people one thing that I would insist 0:39:39.840,0:39:41.319 [Music] 0:39:41.319,0:39:44.880 on would be 0:39:44.880,0:39:48.720 that I 0:39:49.040,0:39:52.240 had someone with 0:39:52.240,0:39:56.680 me that I trust 0:39:58.480,0:40:01.920 someone with me 0:40:03.359,0:40:06.359 that 0:40:06.560,0:40:09.200 could be 0:40:09.200,0:40:12.200 there 0:40:13.800,0:40:17.160 to like say I would either be taking my 0:40:17.160,0:40:19.319 own 0:40:19.319,0:40:23.839 notes that's another thing I'd lost my 0:40:23.839,0:40:28.400 writing skills i' had lost I mean 0:40:28.400,0:40:32.680 as well as losing my 0:40:32.680,0:40:35.960 verbosity I had 0:40:35.960,0:40:40.000 lost my ability to 0:40:40.040,0:40:44.640 write and I have been practicing 0:40:45.400,0:40:49.560 writing just to get myself back off to 0:40:49.560,0:40:53.040 speed to be able 0:40:53.040,0:40:58.160 to communicate effectively 0:40:59.480,0:41:01.000 I've also been 0:41:01.000,0:41:04.200 reading a 0:41:05.960,0:41:10.079 lot to try 0:41:10.160,0:41:15.880 and ensure that my communication 0:41:15.960,0:41:19.319 is as it should 0:41:19.319,0:41:24.920 be as I consider it should 0:41:25.839,0:41:30.079 be cuz I'm a hard 0:41:32.359,0:41:35.680 Taskmaster the following scene is based 0:41:35.680,0:41:37.839 on our real life 0:41:37.839,0:41:41.599 experiences of poor health care 0:41:41.599,0:41:42.830 interactions 0:41:42.830,0:42:01.659 [Music] 0:42:02.760,0:42:04.800 without a clear 0:42:04.800,0:42:08.119 introduction we may feel rushed or 0:42:08.119,0:42:11.040 panicked unsure of what is 0:42:11.040,0:42:13.800 happening which may unnecessarily 0:42:13.800,0:42:15.640 increase our 0:42:15.640,0:42:19.650 anxiety and generate unexpected 0:42:19.650,0:42:20.839 [Music] 0:42:20.839,0:42:24.559 reactions insufficient support with wayf 0:42:24.559,0:42:27.760 finding could leave us disoriented ated 0:42:27.760,0:42:28.920 and 0:42:28.920,0:42:32.359 Confused ultimately reducing our powers 0:42:32.359,0:42:33.440 of 0:42:33.440,0:42:35.830 concentration for the following 0:42:35.830,0:42:37.160 [Music] 0:42:37.160,0:42:40.599 appointment disorganized and chaotic 0:42:40.599,0:42:44.760 clinical space may be distracting or 0:42:44.760,0:42:48.800 overwhelming for us reducing ability to 0:42:48.800,0:42:51.839 focus and 0:42:51.839,0:42:55.480 communicate not explaining procedures or 0:42:55.480,0:42:58.359 interventions clearly in advance can 0:42:58.359,0:43:00.920 cause us upset or 0:43:00.920,0:43:05.880 distress especially as our dementia 0:43:05.960,0:43:09.640 advances not explaining next steps in 0:43:09.640,0:43:12.400 advance increases our 0:43:12.400,0:43:15.880 anxiety and 0:43:17.200,0:43:20.300 [Music] 0:43:20.760,0:43:23.440 confusion uh Hazel and baby is that 0:43:23.440,0:43:25.240 right yeah I'm 0:43:25.240,0:43:27.960 Dr tonight 0:43:27.960,0:43:30.720 without a clear and full 0:43:30.720,0:43:33.760 introduction we may not realize the 0:43:33.760,0:43:35.480 purpose of the 0:43:35.480,0:43:38.440 appointment 0:43:38.440,0:43:41.240 um no I'm not I'm not really seeing 0:43:41.240,0:43:43.640 anything there there's no results back 0:43:43.640,0:43:47.839 just yet poor positioning can hinder 0:43:47.839,0:43:51.520 effective communication with 0:43:51.520,0:43:54.520 us not to 0:43:54.520,0:43:59.319 good we'll maybe asking as repetitive 0:43:59.319,0:44:01.640 questions without 0:44:01.640,0:44:05.559 context can make us feel like we are 0:44:05.559,0:44:08.040 being 0:44:08.319,0:44:12.240 tested speaking to a carer instead of 0:44:12.240,0:44:16.720 directly to us shows a presumption about 0:44:16.720,0:44:18.079 our 0:44:18.079,0:44:21.640 capacity the following scene is based on 0:44:21.640,0:44:25.599 our real life experiences of positive 0:44:25.599,0:44:29.040 healthc care interaction 0:44:30.370,0:44:33.240 [Music] 0:44:33.240,0:44:36.480 thank you 0:44:39.900,0:45:03.800 [Music] 0:45:03.800,0:45:05.440 the consultant comes okay and I'll F 0:45:05.440,0:45:09.680 this across the H yeah all 0:45:12.040,0:45:15.359 right there we go like the wait the 0:45:15.359,0:45:16.960 consultant will be right in through the 0:45:16.960,0:45:21.079 door thank you 0:45:28.040,0:45:30.400 how are you I'm Dr sville I'm one of the 0:45:30.400,0:45:33.119 Consultants it's nice to meet you it's 0:45:33.119,0:45:35.240 Davey is that right Dave yeah Davey I I 0:45:35.240,0:45:37.440 haven't met you before um I understand 0:45:37.440,0:45:39.040 that you're you're here to talk about 0:45:39.040,0:45:40.640 some results that's right is that 0:45:40.640,0:45:43.599 correct be okay yeah sure I I haven't 0:45:43.599,0:45:46.160 been to doing too bad been keeping busy 0:45:46.160,0:45:47.559 and very 0:45:47.559,0:45:52.079 active so I do and uh yeah just keep 0:45:52.079,0:45:54.359 keep busy okay okay how have you been 0:45:54.359,0:45:57.119 sleeping recently sleep's been a bit on 0:45:57.119,0:46:01.200 off um but uh I always get caught up 0:46:01.200,0:46:03.160 sometimes away quite early right but uh 0:46:03.160,0:46:05.760 I can get caught up the next night okay 0:46:05.760,0:46:07.800 and what time would you go to bed at 0:46:07.800,0:46:11.440 roughly normally try half time 11:00 um 0:46:11.440,0:46:13.839 probably a bit overeen of anything right 0:46:13.839,0:46:16.240 I started sweet stuff I Can't Get Enough 0:46:16.240,0:46:19.200 at the whatever's uh going on you know 0:46:19.200,0:46:21.960 right okay and then just about some of 0:46:21.960,0:46:24.760 your medications um has anything changed 0:46:24.760,0:46:27.440 recently at all no they've kept it 0:46:27.440,0:46:30.280 they kept the medication as it is right 0:46:30.280,0:46:32.000 we can maybe spend a bit more time 0:46:32.000,0:46:34.240 looking at well really not not too bad 0:46:34.240,0:46:36.599 just how how how do you see things 0:46:36.599,0:46:40.200 progressing for for myself okay okay so 0:46:40.200,0:46:42.680 if you've got that Rapport it makes a 0:46:42.680,0:46:45.920 real difference and show appreciation 0:46:45.920,0:46:49.760 cuz the staff do an amazing thing and in 0:46:49.760,0:46:52.520 very difficult environment and I have to 0:46:52.520,0:46:55.760 say thank you to the nursing staff and 0:46:55.760,0:46:58.440 to the medics who do take such good care 0:46:58.440,0:46:59.319 of 0:46:59.319,0:47:02.400 us thank you for staying with us 0:47:02.400,0:47:04.200 throughout this 0:47:04.200,0:47:07.079 documentary we hope it has provided you 0:47:07.079,0:47:10.119 with a deeper understanding of what it 0:47:10.119,0:47:13.559 is like to live with dementia and has 0:47:13.559,0:47:17.160 offered practical tips that you can now 0:47:17.160,0:47:18.680 put into 0:47:18.680,0:47:22.720 practice finally a big thank you from 0:47:22.720,0:47:25.880 all the members at dementa ni for the 0:47:25.880,0:47:27.559 work that you do 0:47:27.559,0:47:30.880 that has a positive impact on the daily 0:47:30.880,0:47:33.880 lives of real people like 0:47:33.880,0:47:37.160 us matter have to assume we have 0:47:37.160,0:47:40.480 capacity mhm is that the size of my 0:47:40.480,0:47:44.359 bladder the size of my 0:47:50.160,0:47:54.200 nose those words my feet went from 0:47:54.200,0:47:58.839 beneath me could not believe what I 0:47:59.180,0:48:00.800 [Music] 0:48:00.800,0:48:03.359 I I 0:48:03.359,0:48:06.720 saw I 0:48:09.559,0:48:15.400 give it's a slippy R but I keep my feet 0:48:15.400,0:48:19.359 bled I have the strength to hold the C 0:48:19.359,0:48:21.559 I've been 0:48:21.559,0:48:25.800 handed If I Stumble if my feet fall or 0:48:25.800,0:48:27.680 if I need 0:48:27.680,0:48:31.880 assistance I know the journey is long 0:48:31.880,0:48:36.040 but it's so wor 0:48:36.040,0:48:39.880 that my voice is mind I don't need 0:48:39.880,0:48:43.800 someone to say what's on my mind though 0:48:43.800,0:48:47.480 the love I have to help me is the best 0:48:47.480,0:48:51.400 that you could find and I worry for my 0:48:51.400,0:48:55.559 loved ones cuz the future is so wonder I 0:48:55.559,0:48:58.720 stay strong 0:49:01.520,0:49:02.200 it's 0:49:02.200,0:49:06.240 ay but I keep 0:49:06.400,0:49:10.359 my I have the strength to hold the C 0:49:10.359,0:49:12.559 I've been 0:49:12.559,0:49:17.400 handed If I Stumble my feet fall or if I 0:49:17.400,0:49:21.480 need some assistance I know the journey 0:49:21.480,0:49:23.040 long 0:49:23.040,0:49:28.000 but it's the wor that distance 0:49:28.000,0:49:33.079 [Music] 0:49:35.880,0:49:39.559 [Music] 0:49:39.559,0:49:41.200 I found my 0:49:41.200,0:49:44.240 place surrounded by 0:49:44.240,0:49:49.400 faces who understand 0:49:50.040,0:49:53.200 me our worries and 0:49:53.200,0:49:58.640 fears so disappear after 0:49:59.140,0:50:02.079 [Music] 0:50:02.079,0:50:07.559 Aver and a warm cup of tea