1 00:00:02,280 --> 00:00:05,816 People returning to work after a career break: 2 00:00:05,840 --> 00:00:08,016 I call them relaunchers. 3 00:00:08,039 --> 00:00:11,896 These are people who have taken career breaks for elder care, 4 00:00:11,920 --> 00:00:13,736 for childcare reasons, 5 00:00:13,760 --> 00:00:15,456 pursuing a personal interest, 6 00:00:15,480 --> 00:00:17,680 or a personal health issue. 7 00:00:18,160 --> 00:00:21,536 Closely related are career transitioners of all kinds: 8 00:00:21,560 --> 00:00:23,896 veterans, military spouses, 9 00:00:23,920 --> 00:00:26,336 retirees coming out of retirement, 10 00:00:26,360 --> 00:00:28,080 or repatriating expats. 11 00:00:29,760 --> 00:00:32,695 Returning to work after a career break is hard 12 00:00:32,720 --> 00:00:35,736 because of a disconnect between the employers 13 00:00:35,760 --> 00:00:37,656 and the relaunchers. 14 00:00:37,680 --> 00:00:41,656 Employers can view hiring people with a gap on their resume 15 00:00:41,680 --> 00:00:43,776 as a high-risk proposition, 16 00:00:43,800 --> 00:00:47,656 and individuals on career break can have doubts about their abilities 17 00:00:47,680 --> 00:00:49,256 to relaunch their careers, 18 00:00:49,280 --> 00:00:51,600 especially if they've been out for a long time. 19 00:00:52,320 --> 00:00:57,080 This disconnect is a problem that I'm trying to help solve. 20 00:00:57,640 --> 00:01:02,160 Now, successful relaunchers are everywhere and in every field. 21 00:01:02,680 --> 00:01:04,416 This is Sami Kafala. 22 00:01:04,440 --> 00:01:07,176 He's a nuclear physicist in the UK 23 00:01:07,200 --> 00:01:11,120 who took a five-year career break to be home with his five children. 24 00:01:12,160 --> 00:01:16,096 The Singapore press recently wrote about nurses returning to work 25 00:01:16,120 --> 00:01:18,176 after long career breaks. 26 00:01:18,200 --> 00:01:20,216 And speaking of long career breaks, 27 00:01:20,240 --> 00:01:21,520 this is Mimi Kahn. 28 00:01:22,120 --> 00:01:25,296 She's a social worker in Orange County, California, 29 00:01:25,320 --> 00:01:28,656 who returned to work in a social services organization 30 00:01:28,680 --> 00:01:31,456 after a 25-year career break. 31 00:01:31,480 --> 00:01:33,840 That's the longest career break that I'm aware of. 32 00:01:34,280 --> 00:01:36,816 Supreme Court Justice Sandra Day O'Connor 33 00:01:36,840 --> 00:01:39,680 took a five-year career break early in her career. 34 00:01:40,720 --> 00:01:44,920 And this is Tracy Shapiro, who took a 13-year career break. 35 00:01:45,400 --> 00:01:49,336 Tracy answered a call for essays by the Today Show 36 00:01:49,360 --> 00:01:51,776 from people who were trying to return to work 37 00:01:51,800 --> 00:01:53,640 but having a difficult time of it. 38 00:01:54,160 --> 00:01:58,616 Tracy wrote in that she was a mom of five who loved her time at home, 39 00:01:58,640 --> 00:02:02,176 but she had gone through a divorce and needed to return to work, 40 00:02:02,200 --> 00:02:05,136 plus she really wanted to bring work back into her life 41 00:02:05,160 --> 00:02:06,800 because she loved working. 42 00:02:07,520 --> 00:02:10,096 Tracy was doing what so many of us do 43 00:02:10,120 --> 00:02:13,856 when we feel like we've put in a good day in the job search. 44 00:02:13,880 --> 00:02:16,856 She was looking for a finance or accounting role, 45 00:02:16,880 --> 00:02:19,576 and she had just spent the last nine months 46 00:02:19,600 --> 00:02:22,896 very diligently researching companies online 47 00:02:22,920 --> 00:02:25,680 and applying for jobs with no results. 48 00:02:26,120 --> 00:02:29,856 I met Tracy in June of 2011, 49 00:02:29,880 --> 00:02:33,416 when the Today Show asked me if I could work with her 50 00:02:33,440 --> 00:02:35,600 to see if I could help her turn things around. 51 00:02:36,160 --> 00:02:39,616 The first thing I told Tracy was she had to get out of the house. 52 00:02:39,640 --> 00:02:42,376 I told her she had to go public with her job search 53 00:02:42,400 --> 00:02:46,240 and tell everyone she knew about her interest in returning to work. 54 00:02:46,680 --> 00:02:50,456 I also told her, "You are going to have a lot of conversations 55 00:02:50,480 --> 00:02:52,056 that don't go anywhere. 56 00:02:52,080 --> 00:02:55,336 Expect that, and don't be discouraged by it. 57 00:02:55,360 --> 00:02:56,936 There will be a handful 58 00:02:56,960 --> 00:02:59,800 that ultimately lead to a job opportunity." 59 00:03:00,680 --> 00:03:03,296 I'll tell you what happened with Tracy in a little bit, 60 00:03:03,320 --> 00:03:05,749 but I want to share with you a discovery that I made 61 00:03:05,773 --> 00:03:07,496 when I was returning to work 62 00:03:07,520 --> 00:03:11,616 after my own career break of 11 years out of the full-time workforce, 63 00:03:11,640 --> 00:03:16,880 and that is, that people's view of you is frozen in time. 64 00:03:17,320 --> 00:03:20,976 What I mean by this is, when you start to get in touch with people 65 00:03:21,000 --> 00:03:23,736 and you get back in touch with those people from the past, 66 00:03:23,760 --> 00:03:27,016 the people with whom you worked or went to school, 67 00:03:27,040 --> 00:03:29,776 they are going to remember you as you were 68 00:03:29,800 --> 00:03:31,616 before your career break, 69 00:03:31,640 --> 00:03:35,136 and that's even if your sense of self has diminished over time, 70 00:03:35,160 --> 00:03:37,256 as happens with so many of us 71 00:03:37,280 --> 00:03:41,176 the farther removed we are from our professional identities. 72 00:03:41,200 --> 00:03:43,896 So for example, you might think of yourself 73 00:03:43,920 --> 00:03:45,400 as someone who looks like this. 74 00:03:45,800 --> 00:03:50,096 This is me, crazy after a day of driving around in my minivan. 75 00:03:50,120 --> 00:03:52,320 Or here I am in the kitchen. 76 00:03:52,760 --> 00:03:55,296 But those people from the past, 77 00:03:55,320 --> 00:03:57,536 they don't know about any of this. 78 00:03:57,560 --> 00:04:00,096 They only remember you as you were, 79 00:04:00,120 --> 00:04:04,296 and it's a great confidence boost to be back in touch with these people 80 00:04:04,320 --> 00:04:07,960 and hear their enthusiasm about your interest in returning to work. 81 00:04:09,440 --> 00:04:13,536 There's one more thing I remember vividly from my own career break, 82 00:04:13,560 --> 00:04:16,935 and that was that I hardly kept up with the business news. 83 00:04:16,959 --> 00:04:18,576 My background is in finance, 84 00:04:18,600 --> 00:04:21,016 and I hardly kept up with any news 85 00:04:21,040 --> 00:04:23,976 when I was home caring for my four young children, 86 00:04:24,000 --> 00:04:27,376 so I was afraid I'd go into an interview 87 00:04:27,400 --> 00:04:30,760 and start talking about a company that didn't exist anymore. 88 00:04:31,200 --> 00:04:34,736 So I had to resubscribe to the Wall Street Journal 89 00:04:34,760 --> 00:04:38,216 and read it for a good six months cover to cover before I felt 90 00:04:38,240 --> 00:04:42,160 like I had a handle on what was going on in the business world again. 91 00:04:43,880 --> 00:04:47,536 I believe relaunchers are a gem of the workforce, 92 00:04:47,560 --> 00:04:49,296 and here's why. 93 00:04:49,320 --> 00:04:51,136 Think about our life stage: 94 00:04:51,160 --> 00:04:54,816 for those of us who took career breaks for childcare reasons, 95 00:04:54,840 --> 00:04:56,816 we have fewer or no maternity leaves. 96 00:04:56,840 --> 00:04:58,336 We did that already. 97 00:04:58,360 --> 00:05:01,696 We have fewer spousal or partner job relocations. 98 00:05:01,720 --> 00:05:04,176 We're in a more settled time of life. 99 00:05:04,200 --> 00:05:06,016 We have great work experience. 100 00:05:06,040 --> 00:05:08,056 We have a more mature perspective. 101 00:05:08,080 --> 00:05:11,656 We're not trying to find ourselves at an employer's expense. 102 00:05:11,680 --> 00:05:15,896 Plus we have an energy, an enthusiasm about returning to work 103 00:05:15,920 --> 00:05:18,840 precisely because we've been away from it for a while. 104 00:05:19,600 --> 00:05:22,216 On the flip side, I speak with employers, 105 00:05:22,240 --> 00:05:24,776 and here are two concerns that employers have 106 00:05:24,800 --> 00:05:26,696 about hiring relaunchers. 107 00:05:26,720 --> 00:05:29,776 The first one is, employers are worried that relaunchers 108 00:05:29,800 --> 00:05:31,840 are technologically obsolete. 109 00:05:32,400 --> 00:05:33,656 Now, I can tell you, 110 00:05:33,680 --> 00:05:37,256 having been technologically obsolete myself at one point, 111 00:05:37,280 --> 00:05:38,960 that it's a temporary condition. 112 00:05:39,520 --> 00:05:45,656 I had done my financial analysis so long ago that I used Lotus 1-2-3. 113 00:05:45,680 --> 00:05:48,616 I don't know if anyone can even remember back that far, 114 00:05:48,640 --> 00:05:50,856 but I had to relearn it on Excel. 115 00:05:50,880 --> 00:05:53,960 It actually wasn't that hard. A lot of the commands are the same. 116 00:05:54,600 --> 00:05:56,816 I found PowerPoint much more challenging, 117 00:05:56,840 --> 00:05:59,000 but now I use PowerPoint all the time. 118 00:05:59,960 --> 00:06:04,616 I tell relaunchers that employers expect them to come to the table 119 00:06:04,640 --> 00:06:08,136 with a working knowledge of basic office management software, 120 00:06:08,160 --> 00:06:09,896 and if they're not up to speed, 121 00:06:09,920 --> 00:06:12,296 then it's their responsibility to get there. 122 00:06:12,320 --> 00:06:13,520 And they do. 123 00:06:13,960 --> 00:06:17,576 The second area of concern that employers have about relaunchers 124 00:06:17,600 --> 00:06:20,800 is they're worried that relaunchers don't know what they want to do. 125 00:06:21,440 --> 00:06:24,656 I tell relaunchers that they need to do the hard work 126 00:06:24,680 --> 00:06:28,176 to figure out whether their interests and skills have changed 127 00:06:28,200 --> 00:06:29,776 or have not changed 128 00:06:29,800 --> 00:06:31,616 while they have been on career break. 129 00:06:31,640 --> 00:06:33,896 That's not the employer's job. 130 00:06:33,920 --> 00:06:38,496 It's the relauncher's responsibility to demonstrate to the employer 131 00:06:38,520 --> 00:06:40,440 where they can add the most value. 132 00:06:42,560 --> 00:06:45,840 Back in 2010 I started noticing something. 133 00:06:46,400 --> 00:06:50,536 I had been tracking return to work programs since 2008, 134 00:06:50,560 --> 00:06:53,856 and in 2010, I started noticing 135 00:06:53,880 --> 00:06:57,776 the use of a short-term paid work opportunity, 136 00:06:57,800 --> 00:07:00,256 whether it was called an internship or not, 137 00:07:00,280 --> 00:07:02,616 but an internship-like experience, 138 00:07:02,640 --> 00:07:05,776 as a way for professionals to return to work. 139 00:07:05,800 --> 00:07:08,576 I saw Goldman Sachs and Sara Lee 140 00:07:08,600 --> 00:07:11,896 start corporate reentry internship programs. 141 00:07:11,920 --> 00:07:16,360 I saw a returning engineer, a nontraditional reentry candidate, 142 00:07:17,120 --> 00:07:20,936 apply for an entry-level internship program in the military, 143 00:07:20,960 --> 00:07:23,320 and then get a permanent job afterward. 144 00:07:23,880 --> 00:07:27,576 I saw two universities integrate internships 145 00:07:27,600 --> 00:07:30,640 into mid-career executive education programs. 146 00:07:31,200 --> 00:07:34,016 So I wrote a report about what I was seeing, 147 00:07:34,040 --> 00:07:37,016 and it became this article for Harvard Business Review 148 00:07:37,040 --> 00:07:38,936 called "The 40-Year-Old Intern." 149 00:07:38,960 --> 00:07:41,576 I have to thank the editors there for that title, 150 00:07:41,600 --> 00:07:42,976 and also for this artwork 151 00:07:43,000 --> 00:07:47,336 where you can see the 40-year-old intern in the midst of all the college interns. 152 00:07:47,360 --> 00:07:50,536 And then, courtesy of Fox Business News, 153 00:07:50,560 --> 00:07:53,736 they called the concept "The 50-Year-Old Intern." 154 00:07:53,760 --> 00:07:57,576 (Laughter) 155 00:07:57,600 --> 00:08:01,456 So five of the biggest financial services companies 156 00:08:01,480 --> 00:08:05,616 have reentry internship programs for returning finance professionals, 157 00:08:05,640 --> 00:08:08,936 and at this point, hundreds of people have participated. 158 00:08:08,960 --> 00:08:10,736 These internships are paid, 159 00:08:10,760 --> 00:08:13,496 and the people who move on to permanent roles 160 00:08:13,520 --> 00:08:16,200 are commanding competitive salaries. 161 00:08:16,680 --> 00:08:20,136 And now, seven of the biggest engineering companies 162 00:08:20,160 --> 00:08:24,456 are piloting reentry internship programs for returning engineers 163 00:08:24,480 --> 00:08:28,200 as part of an initiative with the Society of Women Engineers. 164 00:08:29,560 --> 00:08:33,400 Now, why are companies embracing the reentry internship? 165 00:08:34,440 --> 00:08:37,416 Because the internship allows the employer 166 00:08:37,440 --> 00:08:41,456 to base their hiring decision on an actual work sample 167 00:08:41,480 --> 00:08:43,535 instead of a series of interviews, 168 00:08:43,559 --> 00:08:47,296 and the employer does not have to make that permanent hiring decision 169 00:08:47,320 --> 00:08:50,120 until the internship period is over. 170 00:08:50,640 --> 00:08:54,536 This testing out period removes the perceived risk 171 00:08:54,560 --> 00:08:58,136 that some managers attach to hiring relaunchers, 172 00:08:58,160 --> 00:09:00,816 and they are attracting excellent candidates 173 00:09:00,840 --> 00:09:02,680 who are turning into great hires. 174 00:09:03,240 --> 00:09:05,200 Think about how far we have come. 175 00:09:05,560 --> 00:09:08,536 Before this, most employers were not interested 176 00:09:08,560 --> 00:09:10,896 in engaging with relaunchers at all, 177 00:09:10,920 --> 00:09:14,416 but now, not only are programs being developed 178 00:09:14,440 --> 00:09:16,976 specifically with relaunchers in mind, 179 00:09:17,000 --> 00:09:19,496 but you can't even apply for these programs 180 00:09:19,520 --> 00:09:22,200 unless you have a gap on your résumé. 181 00:09:22,840 --> 00:09:24,936 This is the mark of real change, 182 00:09:24,960 --> 00:09:27,216 of true institutional shift, 183 00:09:27,240 --> 00:09:30,776 because if we can solve this problem for relaunchers, 184 00:09:30,800 --> 00:09:34,096 we can solve it for other career transitioners too. 185 00:09:34,120 --> 00:09:36,056 In fact, an employer just told me 186 00:09:36,080 --> 00:09:38,576 that their veterans return to work program 187 00:09:38,600 --> 00:09:41,976 is based on their reentry internship program. 188 00:09:42,000 --> 00:09:47,016 And there's no reason why there can't be a retiree internship program. 189 00:09:47,040 --> 00:09:49,520 Different pool, same concept. 190 00:09:50,400 --> 00:09:52,856 So let me tell you what happened with Tracy Shapiro. 191 00:09:52,880 --> 00:09:55,456 Remember that she had to tell everyone she knew 192 00:09:55,480 --> 00:09:57,480 about her interest in returning to work. 193 00:09:57,800 --> 00:10:01,976 Well, one critical conversation with another parent in her community 194 00:10:02,000 --> 00:10:04,096 led to a job offer for Tracy, 195 00:10:04,120 --> 00:10:06,896 and it was an accounting job in a finance department. 196 00:10:06,920 --> 00:10:08,240 But it was a temp job. 197 00:10:08,800 --> 00:10:11,256 The company told her there was a possibility 198 00:10:11,280 --> 00:10:14,816 it could turn into something more, but no guarantees. 199 00:10:14,840 --> 00:10:17,200 This was in the fall of 2011. 200 00:10:17,720 --> 00:10:20,736 Tracy loved this company, and she loved the people 201 00:10:20,760 --> 00:10:23,816 and the office was less than 10 minutes from her house. 202 00:10:23,840 --> 00:10:26,056 So even though she had a second job offer 203 00:10:26,080 --> 00:10:28,976 at another company for a permanent full-time role, 204 00:10:29,000 --> 00:10:32,216 she decided to take her chances with this internship 205 00:10:32,240 --> 00:10:34,000 and hope for the best. 206 00:10:35,320 --> 00:10:38,376 Well, she ended up blowing away all of their expectations, 207 00:10:38,400 --> 00:10:40,896 and the company not only made her a permanent offer 208 00:10:40,920 --> 00:10:43,016 at the beginning of 2012, 209 00:10:43,040 --> 00:10:45,656 but they made it even more interesting and challenging, 210 00:10:45,680 --> 00:10:47,800 because they knew what Tracy could handle. 211 00:10:48,400 --> 00:10:50,856 Fast forward to 2015, 212 00:10:50,880 --> 00:10:52,456 Tracy's been promoted. 213 00:10:52,480 --> 00:10:54,896 They've paid for her to get her MBA at night. 214 00:10:54,920 --> 00:10:58,240 She's even hired another relauncher for work for her. 215 00:10:59,840 --> 00:11:03,216 Tracy's temp job was a tryout, 216 00:11:03,240 --> 00:11:04,896 just like an internship, 217 00:11:04,920 --> 00:11:10,160 and it ended up being a win for both Tracy and her employer. 218 00:11:11,600 --> 00:11:15,976 Now, my goal is to bring the reentry internship concept 219 00:11:16,000 --> 00:11:18,736 to more and more employers, 220 00:11:18,760 --> 00:11:20,576 but in the meantime, 221 00:11:20,600 --> 00:11:23,816 if you are returning to work after a career break, 222 00:11:23,840 --> 00:11:29,856 don't hesitate to suggest an internship or an internship-like arrangement 223 00:11:29,880 --> 00:11:35,496 to an employer that does not have a formal reentry internship program. 224 00:11:35,520 --> 00:11:37,816 Be their first success story, 225 00:11:37,840 --> 00:11:41,480 and you can be the example for more relaunchers to come. 226 00:11:41,920 --> 00:11:43,136 Thank you. 227 00:11:43,160 --> 00:11:46,080 (Applause)