WEBVTT 99:59:59.999 --> 99:59:59.999 1 00:00:04,190 --> 00:00:09,250 So this video, we're want to talk about asking questions. 99:59:59.999 --> 99:59:59.999 2 00:00:09,250 --> 00:00:16,020 What makes a good question? How does a question relate to the broader context of what we're trying to do in this class? 99:59:59.999 --> 99:59:59.999 3 00:00:16,020 --> 00:00:21,130 The learning outcomes for this video are few to understand what makes a good question. 99:59:59.999 --> 99:59:59.999 4 00:00:21,130 --> 00:00:26,470 Understand how it relates to goals and analysis and start to think about data for a question. 99:59:59.999 --> 99:59:59.999 5 00:00:26,470 --> 00:00:35,790 We're also going to introduce a key term operationalization that is going to come up throughout the rest of the class. 99:59:59.999 --> 99:59:59.999 6 00:00:35,790 --> 00:00:44,400 To set the stage, I want to review our definition of data science that I introduced in the class introduction video that we're learning 99:59:59.999 --> 99:59:59.999 7 00:00:44,400 --> 00:00:52,500 about how to use data to provide quantitative insights on questions of scientific business or social interest. 99:59:59.999 --> 99:59:59.999 8 00:00:52,500 --> 00:01:00,120 But in order to do that effectively, we need to be able to write good questions, refine those questions, 99:59:59.999 --> 99:59:59.999 9 00:01:00,120 --> 00:01:11,370 connect them both to the data we might be able to use to shed these quantitative insights and to the goals, 99:59:59.999 --> 99:59:59.999 10 00:01:11,370 --> 00:01:17,870 the business purposes or scientific purposes for which we're asking the questions in the first place. 99:59:59.999 --> 99:59:59.999 11 00:01:17,870 --> 00:01:23,060 So I want to work through this with you with an example. 99:59:59.999 --> 99:59:59.999 12 00:01:23,060 --> 00:01:28,010 So suppose in the Boys State Computer Science Department, we have our introductory classes. 99:59:59.999 --> 99:59:59.999 13 00:01:28,010 --> 00:01:32,750 Yes. One twenty one to twenty one. Three twenty one. Suppose we make some change to see. 99:59:59.999 --> 99:59:59.999 14 00:01:32,750 --> 00:01:40,030 Yes. Twenty one. Like we change the way we do the assignments. And we want to assess whether this new change improved. 99:59:59.999 --> 99:59:59.999 15 00:01:40,030 --> 00:01:46,070 C. S 121. So we have a business purpose here of we're making a change to one of our courses. 99:59:59.999 --> 99:59:59.999 16 00:01:46,070 --> 00:01:50,540 And we want to see if that change is improving the course in some way. 99:59:59.999 --> 99:59:59.999 17 00:01:50,540 --> 00:01:56,580 But in order to do that, we need to identify a number of things, such as what does it mean to improve C. 99:59:59.999 --> 99:59:59.999 18 00:01:56,580 --> 00:02:04,510 S one twenty one? What data could we use to try to inform this assessment of whether we improved? 99:59:59.999 --> 99:59:59.999 19 00:02:04,510 --> 00:02:11,390 Yes, 121. And what could we do with that data to measure improvement? 99:59:59.999 --> 99:59:59.999 20 00:02:11,390 --> 00:02:17,540 And. So this process is called operationalization. 99:59:59.999 --> 99:59:59.999 21 00:02:17,540 --> 00:02:27,620 We have a goal. Assess whether we improved 121. That, in turn is in service of the broader goal of delivering a high quality undergraduate education. 99:59:59.999 --> 99:59:59.999 22 00:02:27,620 --> 00:02:34,760 Then we've refined through intermediate questions. I'm going to show some of those in a bit to determine a specific measurement to take. 99:59:59.999 --> 99:59:59.999 23 00:02:34,760 --> 00:02:39,470 And at the end of the day, if we are fully operationalize the goal or a question, 99:59:59.999 --> 99:59:59.999 24 00:02:39,470 --> 00:02:45,860 we know precisely what data we're going to collect or has been collected and how what measurement 99:59:59.999 --> 99:59:59.999 25 00:02:45,860 --> 00:02:51,140 or measurements we're going to compute over that data in order to try to answer our question, 99:59:59.999 --> 99:59:59.999 26 00:02:51,140 --> 00:02:55,940 we use the term in a couple of senses. First, operationalize can be a verb. 99:59:59.999 --> 99:59:59.999 27 00:02:55,940 --> 00:03:03,290 It's the process of doing this operationalization. Then, as a tense of the verb operationalization is also a noun. 99:59:59.999 --> 99:59:59.999 28 00:03:03,290 --> 00:03:05,330 And it's the result of this process. 99:59:59.999 --> 99:59:59.999 29 00:03:05,330 --> 00:03:15,500 So the specific measurement and analysis that we're going to do over specific data can be called an operationalization of the question. 99:59:59.999 --> 99:59:59.999 30 00:03:15,500 --> 00:03:19,760 So we have our goal of assessing whether some change improves. 99:59:59.999 --> 99:59:59.999 31 00:03:19,760 --> 00:03:24,290 Yes, 121. We can ask an intermediate question. 99:59:59.999 --> 99:59:59.999 32 00:03:24,290 --> 00:03:29,900 OK, so what does it mean to improve it? Well, students are better prepared to go excel in the workplace. 99:59:59.999 --> 99:59:59.999 33 00:03:29,900 --> 00:03:36,650 Well, it's a while until this is the freshman class. It's a while until the students are going out and the job market. 99:59:59.999 --> 99:59:59.999 34 00:03:36,650 --> 00:03:42,950 Or we have for information on how well equipped they were. So can we ask a shorter term question? 99:59:59.999 --> 99:59:59.999 35 00:03:42,950 --> 00:03:50,030 That's going to help us get to that. Are students better prepared for the next class? 99:59:59.999 --> 99:59:59.999 36 00:03:50,030 --> 00:03:57,100 And we call this intermediate question a proxy. 99:59:59.999 --> 99:59:59.999 37 00:03:57,100 --> 00:04:05,560 So if our goal is better, prepare them for doing their work, they're doing the work we're training them for the proxy can be. 99:59:59.999 --> 99:59:59.999 38 00:04:05,560 --> 00:04:09,280 Well, are they better prepared for the next class? 99:59:59.999 --> 99:59:59.999 39 00:04:09,280 --> 00:04:21,010 So questions don't have one level and there's a there's a path here between goal our goal, improve education, deliver a high quality education, 99:59:59.999 --> 99:59:59.999 40 00:04:21,010 --> 00:04:30,160 the subgoal of assess whether this change that was intended to improve the educational effectiveness of our introductory 99:59:59.999 --> 99:59:59.999 41 00:04:30,160 --> 00:04:38,620 programing class actually did so to get all the way down to the data that we can use in order to try to measure it. 99:59:59.999 --> 99:59:59.999 42 00:04:38,620 --> 00:04:43,300 We can also have multiple levels of questions, as we've already seen well. 99:59:59.999 --> 99:59:59.999 43 00:04:43,300 --> 00:04:47,170 Are they prepared for for their work? Well, we can't. That's a long timeframe. 99:59:59.999 --> 99:59:59.999 44 00:04:47,170 --> 00:04:53,650 It's difficult to measure that on the timeframe we need in order to iterate on the on class structures. 99:59:59.999 --> 99:59:59.999 45 00:04:53,650 --> 00:04:58,180 So we use this that we step down one level. We use this proxy. 99:59:59.999 --> 99:59:59.999 46 00:04:58,180 --> 00:05:01,630 Are they better prepared for the next class? 99:59:59.999 --> 99:59:59.999 47 00:05:01,630 --> 00:05:11,320 So if we want to think about the quality of our questions, like we need a way to assess whether a question is good. 99:59:59.999 --> 99:59:59.999 48 00:05:11,320 --> 00:05:14,210 And there's a couple of ways we do that. One is looking upward. 99:59:59.999 --> 99:59:59.999 49 00:05:14,210 --> 00:05:21,910 So the question should advance the goal and we should be able to look at the goal and look at the question and say yes. 99:59:59.999 --> 99:59:59.999 50 00:05:21,910 --> 00:05:26,950 Answering this question does move us forward in this goal. 99:59:59.999 --> 99:59:59.999 51 00:05:26,950 --> 00:05:30,760 No one question is going to be the complete answer to our goal. 99:59:59.999 --> 99:59:59.999 52 00:05:30,760 --> 00:05:35,710 But our students, better prepared for the next class, moves us one step closer. 99:59:59.999 --> 99:59:59.999 53 00:05:35,710 --> 00:05:40,300 We can say yes, if we if students are better prepared for the next class, 99:59:59.999 --> 99:59:59.999 54 00:05:40,300 --> 00:05:46,360 that is probably evidence that we have improved the effectiveness of the introductory class. 99:59:59.999 --> 99:59:59.999 55 00:05:46,360 --> 00:05:52,660 Also, though, carrying out the analysis should answer the question. 99:59:59.999 --> 99:59:59.999 56 00:05:52,660 --> 00:05:58,540 We want to work our questions down to the point where we have a question that's specific. 99:59:59.999 --> 99:59:59.999 57 00:05:58,540 --> 00:06:07,240 We we can it's clear that the question will advance either the top level goal or a higher level question that in turn advances the goal. 99:59:59.999 --> 99:59:59.999 58 00:06:07,240 --> 00:06:11,110 But also it's specific enough that we can look at a data analysis plan. 99:59:59.999 --> 99:59:59.999 59 00:06:11,110 --> 00:06:17,140 Here's the data we're going to use. Here's the measurements we're going to take. Here's the analysis we're going to perform and we can say, yes, 99:59:59.999 --> 99:59:59.999 60 00:06:17,140 --> 00:06:24,220 doing this data analysis plan will answer this question or at least answer the question in a useful sense. 99:59:59.999 --> 99:59:59.999 61 00:06:24,220 --> 00:06:31,240 And so if we can make those connections that we can see, doing the analysis will answer the question, answer the question. 99:59:59.999 --> 99:59:59.999 62 00:06:31,240 --> 00:06:35,350 Answering the question will advance the goal. Then we have a connection. 99:59:59.999 --> 99:59:59.999 63 00:06:35,350 --> 00:06:41,620 We have a connectedness between the analysis and the data that we can actually do. 99:59:59.999 --> 99:59:59.999 64 00:06:41,620 --> 00:06:48,720 And. The question or the goal that we're trying to advance through this data analysis. 99:59:59.999 --> 99:59:59.999 65 00:06:48,720 --> 00:06:57,030 So a fully operationalized question is going to be specific and it's going to be answerable and with the available data. 99:59:59.999 --> 99:59:59.999 66 00:06:57,030 --> 00:07:01,080 Now, there are lots of useful questions that we can't answer with available data. 99:59:59.999 --> 99:59:59.999 67 00:07:01,080 --> 00:07:11,080 That does not mean they're bad or we should ignore them. They're incredibly useful for contextualizing the limits of a data analysis that we do. 99:59:59.999 --> 99:59:59.999 68 00:07:11,080 --> 00:07:14,290 We have a data analysis. It can answer one question that will advance the goal. 99:59:59.999 --> 99:59:59.999 69 00:07:14,290 --> 00:07:18,760 There are three other questions related to the goal that cannot be answered by our analysis. 99:59:59.999 --> 99:59:59.999 70 00:07:18,760 --> 00:07:23,080 Well, that's useful in our report to talk about the limitations. Well, we can answer this question. 99:59:59.999 --> 99:59:59.999 71 00:07:23,080 --> 00:07:27,880 We can't answer these others. Maybe we can think about how to how to answer those others questions. 99:59:59.999 --> 99:59:59.999 72 00:07:27,880 --> 00:07:31,130 But when we're trying to get down to a question that we can answer with data. 99:59:59.999 --> 99:59:59.999 73 00:07:31,130 --> 00:07:39,370 And remember, we're talking about data sciences, quantitative insights into these questions. 99:59:59.999 --> 99:59:59.999 74 00:07:39,370 --> 00:07:45,580 We want to see, can we actually answer the question with data? And can we match the analysis plan to the question to the goal. 99:59:59.999 --> 99:59:59.999 75 00:07:45,580 --> 00:07:53,830 So to go back to our example of trying to measure the effectiveness of improving one twenty one, are students better prepared for the next class? 99:59:59.999 --> 99:59:59.999 76 00:07:53,830 --> 00:07:57,870 Well, we can make that more specific. Are they more likely to pass? 99:59:59.999 --> 99:59:59.999 77 00:07:57,870 --> 00:08:01,960 Yes. To twenty one. Now we have a very specific question. 99:59:59.999 --> 99:59:59.999 78 00:08:01,960 --> 00:08:07,930 We can answer it with the student grades from six to twenty one. We can look at students who took our class. 99:59:59.999 --> 99:59:59.999 79 00:08:07,930 --> 00:08:11,950 Our new C. S one twenty one and took our old C as one. 99:59:59.999 --> 99:59:59.999 80 00:08:11,950 --> 00:08:15,940 And we can compare the pass rates. Now there are many caveats. 99:59:59.999 --> 99:59:59.999 81 00:08:15,940 --> 00:08:21,640 There are a lot of challenges to doing this properly. It can only measure one piece of what's going on. 99:59:59.999 --> 99:59:59.999 82 00:08:21,640 --> 00:08:25,300 But it's a specific question that we can answer with data. 99:59:59.999 --> 99:59:59.999 83 00:08:25,300 --> 00:08:33,280 Our students in the new version of our intro class more or less likely to pass the next class, 99:59:59.999 --> 99:59:59.999 84 00:08:33,280 --> 00:08:37,090 will get to talk more about this question in the next video. 99:59:59.999 --> 99:59:59.999 85 00:08:37,090 --> 00:08:43,270 Now, to get to this kind of a question, I've given you the example and work through it here. 99:59:59.999 --> 99:59:59.999 86 00:08:43,270 --> 00:08:51,310 In practice, you're going to need to work with your boss, your client, your advisor, other stakeholders, 99:59:59.999 --> 99:59:59.999 87 00:08:51,310 --> 00:08:58,560 whoever is going to be acting on the results of your data analysis, which may be yourself. 99:59:59.999 --> 99:59:59.999 88 00:08:58,560 --> 00:09:05,190 To get to these operation, to get to these fully operationalized questions, they're going to have goals. 99:59:59.999 --> 99:59:59.999 89 00:09:05,190 --> 00:09:11,130 They may have some some high level questions, they may have some specific questions that can't map to the data. 99:59:59.999 --> 99:59:59.999 90 00:09:11,130 --> 00:09:17,370 One of the key ways to be able to do this refinement is through clarifying questions such as. 99:59:59.999 --> 99:59:59.999 91 00:09:17,370 --> 00:09:21,240 So if if the department chair came to you and said, 99:59:59.999 --> 99:59:59.999 92 00:09:21,240 --> 00:09:28,350 I would like you to help me measure the effect of this improvement to see us one twenty one, well, then we can ask questions. 99:59:59.999 --> 99:59:59.999 93 00:09:28,350 --> 00:09:34,520 What do we mean by improve? What would be evidence that we did improve? 99:59:59.999 --> 99:59:59.999 94 00:09:34,520 --> 00:09:39,500 Six one twenty one. And so we're gonna have practice in the synchronous time. 99:59:59.999 --> 99:59:59.999 95 00:09:39,500 --> 00:09:44,360 That's one of the things we're gonna do this week in thinking about clarifying questions. 99:59:59.999 --> 99:59:59.999 96 00:09:44,360 --> 00:09:48,050 But these clarifying questions that you can ask to your client. 99:59:59.999 --> 99:59:59.999 97 00:09:48,050 --> 00:09:52,310 We're going to use the term client generally for whoever is you're doing the data 99:59:59.999 --> 99:59:59.999 98 00:09:52,310 --> 00:09:57,670 analysis for to figure out what they actually want and what you can do with the data. 99:59:59.999 --> 99:59:59.999 99 00:09:57,670 --> 00:10:05,360 That's going to advance their goals. So to wrap up, there are multiple layers to translate between our high level goals, 99:59:59.999 --> 99:59:59.999 100 00:10:05,360 --> 00:10:11,030 deliver a high quality undergraduate education and what we can actually do with data 99:59:59.999 --> 99:59:59.999 101 00:10:11,030 --> 00:10:16,850 measure whether this change increased students ability to pass the next class. 99:59:59.999 --> 99:59:59.999 102 00:10:16,850 --> 00:10:26,570 Questions bridge this gap and we can have multiple layers of questions in order to get from high level goal to something we can do with data. 99:59:59.999 --> 99:59:59.999 103 00:10:26,570 --> 00:10:35,933 You're gonna be doing this a lot through the rest of the semester. 99:59:59.999 --> 99:59:59.999