0:00:00.826,0:00:03.469 So I'd like you to imagine for a moment 0:00:03.493,0:00:05.873 that you're a soldier[br]in the heat of battle. 0:00:06.730,0:00:10.261 Maybe you're a Roman foot soldier[br]or a medieval archer 0:00:10.285,0:00:12.165 or maybe you're a Zulu warrior. 0:00:12.189,0:00:16.443 Regardless of your time and place,[br]there are some things that are constant. 0:00:16.467,0:00:18.361 Your adrenaline is elevated, 0:00:18.385,0:00:23.194 and your actions are stemming[br]from these deeply ingrained reflexes, 0:00:23.218,0:00:27.574 reflexes rooted in a need[br]to protect yourself and your side 0:00:27.598,0:00:29.287 and to defeat the enemy. 0:00:30.826,0:00:34.363 So now, I'd like you to imagine[br]playing a very different role, 0:00:34.387,0:00:35.988 that of the scout. 0:00:36.012,0:00:39.401 The scout's job is not[br]to attack or defend. 0:00:39.425,0:00:41.820 The scout's job is to understand. 0:00:42.233,0:00:44.294 The scout is the one going out, 0:00:44.318,0:00:48.381 mapping the terrain,[br]identifying potential obstacles. 0:00:48.405,0:00:51.981 And the scout may hope to learn[br]that, say, there's a bridge 0:00:52.005,0:00:54.339 in a convenient location across a river. 0:00:54.363,0:00:57.410 But above all, the scout[br]wants to know what's really there, 0:00:57.434,0:00:59.027 as accurately as possible. 0:01:00.195,0:01:05.241 And in a real, actual army, both[br]the soldier and the scout are essential. 0:01:05.265,0:01:10.575 But you can also think of each[br]of these roles as a mindset -- 0:01:10.599,0:01:14.226 a metaphor for how all of us[br]process information and ideas 0:01:14.250,0:01:15.717 in our daily lives. 0:01:16.192,0:01:20.022 What I'm going to argue today[br]is that having good judgment, 0:01:20.046,0:01:23.260 making accurate predictions,[br]making good decisions, 0:01:23.284,0:01:26.042 is mostly about which mindset you're in. 0:01:26.994,0:01:29.587 To illustrate these mindsets in action, 0:01:29.611,0:01:33.095 I'm going to take you back[br]to 19th-century France, 0:01:33.119,0:01:36.102 where this innocuous-looking[br]piece of paper 0:01:36.126,0:01:39.164 launched one of the biggest[br]political scandals in history. 0:01:39.718,0:01:44.115 It was discovered in 1894[br]by officers in the French general staff. 0:01:44.616,0:01:47.308 It was torn up in a wastepaper basket, 0:01:47.332,0:01:49.257 but when they pieced it back together, 0:01:49.281,0:01:51.313 they discovered[br]that someone in their ranks 0:01:51.337,0:01:53.700 had been selling[br]military secrets to Germany. 0:01:54.462,0:01:56.819 So they launched a big investigation, 0:01:56.843,0:02:00.709 and their suspicions[br]quickly converged on this man, 0:02:00.733,0:02:02.065 Alfred Dreyfus. 0:02:02.867,0:02:04.185 He had a sterling record, 0:02:04.209,0:02:07.729 no past history of wrongdoing,[br]no motive as far as they could tell. 0:02:08.342,0:02:13.460 But Dreyfus was the only[br]Jewish officer at that rank in the army, 0:02:13.484,0:02:17.659 and unfortunately at this time,[br]the French Army was highly anti-Semitic. 0:02:17.683,0:02:20.905 They compared Dreyfus's handwriting[br]to that on the memo 0:02:20.929,0:02:22.866 and concluded that it was a match, 0:02:22.890,0:02:25.932 even though outside[br]professional handwriting experts 0:02:25.956,0:02:28.106 were much less confident[br]in the similarity, 0:02:28.130,0:02:29.520 but never mind that. 0:02:29.544,0:02:31.584 They went and searched[br]Dreyfus's apartment, 0:02:31.608,0:02:33.364 looking for any signs of espionage. 0:02:33.388,0:02:36.348 They went through his files,[br]and they didn't find anything. 0:02:36.372,0:02:39.506 This just convinced them more[br]that Dreyfus was not only guilty, 0:02:39.530,0:02:42.823 but sneaky as well, because clearly[br]he had hidden all of the evidence 0:02:42.847,0:02:44.696 before they had managed to get to it. 0:02:45.212,0:02:47.904 Next, they went and looked[br]through his personal history 0:02:47.928,0:02:50.229 for any incriminating details. 0:02:50.253,0:02:51.855 They talked to his teachers, 0:02:51.879,0:02:54.664 they found that he had studied[br]foreign languages in school, 0:02:54.688,0:02:58.741 which clearly showed a desire[br]to conspire with foreign governments 0:02:58.765,0:02:59.948 later in life. 0:02:59.972,0:03:05.983 His teachers also said that Dreyfus[br]was known for having a good memory, 0:03:06.007,0:03:08.119 which was highly suspicious, right? 0:03:08.143,0:03:11.483 You know, because a spy[br]has to remember a lot of things. 0:03:12.439,0:03:16.099 So the case went to trial,[br]and Dreyfus was found guilty. 0:03:16.816,0:03:20.136 Afterwards, they took him out[br]into this public square 0:03:20.160,0:03:23.884 and ritualistically tore[br]his insignia from his uniform 0:03:23.908,0:03:25.813 and broke his sword in two. 0:03:25.837,0:03:27.852 This was called[br]the Degradation of Dreyfus. 0:03:28.860,0:03:31.377 And they sentenced him[br]to life imprisonment 0:03:31.401,0:03:34.141 on the aptly named Devil's Island, 0:03:34.165,0:03:36.989 which is this barren rock[br]off the coast of South America. 0:03:37.556,0:03:41.306 So there he went,[br]and there he spent his days alone, 0:03:41.330,0:03:43.834 writing letters and letters[br]to the French government 0:03:43.858,0:03:47.166 begging them to reopen his case[br]so they could discover his innocence. 0:03:47.634,0:03:50.547 But for the most part,[br]France considered the matter closed. 0:03:51.301,0:03:55.594 One thing that's really interesting[br]to me about the Dreyfus Affair 0:03:55.618,0:03:59.396 is this question of why the officers[br]were so convinced 0:03:59.420,0:04:01.141 that Dreyfus was guilty. 0:04:01.556,0:04:04.403 I mean, you might even assume[br]that they were setting him up, 0:04:04.427,0:04:06.395 that they were intentionally framing him. 0:04:06.419,0:04:08.686 But historians don't think[br]that's what happened. 0:04:08.710,0:04:09.869 As far as we can tell, 0:04:09.893,0:04:14.130 the officers genuinely believed[br]that the case against Dreyfus was strong. 0:04:14.154,0:04:16.630 Which makes you wonder: 0:04:16.654,0:04:18.928 What does it say about the human mind 0:04:18.952,0:04:21.265 that we can find such paltry evidence 0:04:21.289,0:04:23.376 to be compelling enough to convict a man? 0:04:24.210,0:04:28.496 Well, this is a case of what scientists[br]call "motivated reasoning." 0:04:28.520,0:04:31.574 It's this phenomenon in which[br]our unconscious motivations, 0:04:31.598,0:04:33.950 our desires and fears, 0:04:33.974,0:04:36.320 shape the way we interpret information. 0:04:36.344,0:04:39.754 Some information, some ideas,[br]feel like our allies. 0:04:39.778,0:04:42.420 We want them to win.[br]We want to defend them. 0:04:42.444,0:04:44.975 And other information[br]or ideas are the enemy, 0:04:44.999,0:04:46.567 and we want to shoot them down. 0:04:47.408,0:04:51.115 So this is why I call[br]motivated reasoning, "soldier mindset." 0:04:51.988,0:04:54.993 Probably most of you have never persecuted 0:04:55.017,0:04:57.298 a French-Jewish officer for high treason, 0:04:57.322,0:04:58.795 I assume, 0:04:58.819,0:05:03.678 but maybe you've followed sports[br]or politics, so you might have noticed 0:05:03.702,0:05:07.824 that when the referee judges[br]that your team committed a foul, 0:05:07.848,0:05:09.010 for example, 0:05:09.034,0:05:12.127 you're highly motivated[br]to find reasons why he's wrong. 0:05:12.482,0:05:15.594 But if he judges that the other team[br]committed a foul -- awesome! 0:05:15.618,0:05:18.180 That's a good call,[br]let's not examine it too closely. 0:05:18.792,0:05:20.909 Or, maybe you've read[br]an article or a study 0:05:20.933,0:05:23.639 that examined some controversial policy, 0:05:23.663,0:05:24.879 like capital punishment. 0:05:25.735,0:05:27.852 And, as researchers have demonstrated, 0:05:27.876,0:05:29.581 if you support capital punishment 0:05:29.605,0:05:32.121 and the study shows[br]that it's not effective, 0:05:32.145,0:05:35.391 then you're highly motivated[br]to find all the reasons 0:05:35.415,0:05:37.588 why the study was poorly designed. 0:05:37.612,0:05:39.818 But if it shows[br]that capital punishment works, 0:05:39.842,0:05:41.001 it's a good study. 0:05:41.025,0:05:44.273 And vice versa: if you don't[br]support capital punishment, same thing. 0:05:44.297,0:05:47.126 Our judgment is strongly[br]influenced, unconsciously, 0:05:47.150,0:05:49.428 by which side we want to win. 0:05:50.071,0:05:51.960 And this is ubiquitous. 0:05:51.984,0:05:55.022 This shapes how we think[br]about our health, our relationships, 0:05:55.046,0:05:56.942 how we decide how to vote, 0:05:56.966,0:05:59.334 what we consider fair or ethical. 0:06:00.036,0:06:02.799 What's most scary to me[br]about motivated reasoning 0:06:02.823,0:06:03.974 or soldier mindset, 0:06:03.998,0:06:05.245 is how unconscious it is. 0:06:05.269,0:06:08.549 We can think we're being[br]objective and fair-minded 0:06:08.573,0:06:12.040 and still wind up ruining the life[br]of an innocent man. 0:06:13.008,0:06:15.891 However, fortunately for Dreyfus,[br]his story is not over. 0:06:15.915,0:06:17.283 This is Colonel Picquart. 0:06:17.307,0:06:19.851 He's another high-ranking officer[br]in the French Army, 0:06:19.875,0:06:22.504 and like most people,[br]he assumed Dreyfus was guilty. 0:06:22.893,0:06:27.318 Also like most people in the army,[br]he was at least casually anti-Semitic. 0:06:27.342,0:06:30.707 But at a certain point,[br]Picquart began to suspect: 0:06:31.302,0:06:34.077 "What if we're all wrong about Dreyfus?" 0:06:34.448,0:06:36.626 What happened was,[br]he had discovered evidence 0:06:36.650,0:06:39.127 that the spying for Germany had continued, 0:06:39.151,0:06:41.126 even after Dreyfus was in prison. 0:06:41.516,0:06:44.812 And he had also discovered[br]that another officer in the army 0:06:44.836,0:06:47.409 had handwriting that perfectly[br]matched the memo, 0:06:47.433,0:06:49.794 much closer than Dreyfus's handwriting. 0:06:50.382,0:06:53.223 So he brought these discoveries[br]to his superiors, 0:06:54.017,0:06:57.694 but to his dismay,[br]they either didn't care 0:06:57.718,0:07:01.306 or came up with elaborate rationalizations[br]to explain his findings, 0:07:01.330,0:07:06.703 like, "Well, all you've really shown,[br]Picquart, is that there's another spy 0:07:06.727,0:07:09.100 who learned how to mimic[br]Dreyfus's handwriting, 0:07:09.124,0:07:12.664 and he picked up the torch of spying[br]after Dreyfus left. 0:07:13.148,0:07:14.798 But Dreyfus is still guilty." 0:07:15.854,0:07:18.879 Eventually, Picquart managed[br]to get Dreyfus exonerated. 0:07:18.903,0:07:20.431 But it took him 10 years, 0:07:20.455,0:07:22.986 and for part of that time,[br]he himself was in prison 0:07:23.010,0:07:25.308 for the crime of disloyalty to the army. 0:07:26.491,0:07:32.491 A lot of people feel like Picquart[br]can't really be the hero of this story 0:07:32.515,0:07:36.744 because he was an anti-Semite[br]and that's bad, which I agree with. 0:07:37.323,0:07:41.974 But personally, for me,[br]the fact that Picquart was anti-Semitic 0:07:41.998,0:07:44.583 actually makes his actions more admirable, 0:07:44.607,0:07:47.723 because he had the same prejudices,[br]the same reasons to be biased 0:07:47.747,0:07:49.532 as his fellow officers, 0:07:49.556,0:07:54.191 but his motivation to find the truth[br]and uphold it trumped all of that. 0:07:55.108,0:07:56.297 So to me, 0:07:56.321,0:08:00.127 Picquart is a poster child[br]for what I call "scout mindset." 0:08:00.598,0:08:04.674 It's the drive not to make[br]one idea win or another lose, 0:08:04.698,0:08:06.622 but just to see what's really there 0:08:06.646,0:08:09.121 as honestly and accurately as you can, 0:08:09.145,0:08:12.425 even if it's not pretty[br]or convenient or pleasant. 0:08:13.444,0:08:16.690 This mindset is what[br]I'm personally passionate about. 0:08:16.714,0:08:21.843 And I've spent the last few years[br]examining and trying to figure out 0:08:21.867,0:08:23.850 what causes scout mindset. 0:08:23.874,0:08:27.022 Why are some people, sometimes at least, 0:08:27.046,0:08:30.834 able to cut through their own prejudices[br]and biases and motivations 0:08:30.858,0:08:33.153 and just try to see the facts[br]and the evidence 0:08:33.177,0:08:34.650 as objectively as they can? 0:08:35.602,0:08:38.613 And the answer is emotional. 0:08:39.119,0:08:42.886 So, just as soldier mindset[br]is rooted in emotions 0:08:42.910,0:08:45.898 like defensiveness or tribalism, 0:08:46.615,0:08:47.981 scout mindset is, too. 0:08:48.005,0:08:49.991 It's just rooted in different emotions. 0:08:50.015,0:08:53.434 For example, scouts are curious. 0:08:53.458,0:08:57.004 They're more likely to say[br]they feel pleasure 0:08:57.028,0:08:58.688 when they learn new information 0:08:58.712,0:09:01.023 or an itch to solve a puzzle. 0:09:01.544,0:09:04.713 They're more likely to feel intrigued[br]when they encounter something 0:09:04.737,0:09:06.833 that contradicts their expectations. 0:09:07.206,0:09:09.183 Scouts also have different values. 0:09:09.207,0:09:12.279 They're more likely to say[br]they think it's virtuous 0:09:12.303,0:09:13.792 to test your own beliefs, 0:09:13.816,0:09:17.522 and they're less likely to say[br]that someone who changes his mind 0:09:17.546,0:09:18.808 seems weak. 0:09:18.832,0:09:20.717 And above all, scouts are grounded, 0:09:20.741,0:09:24.646 which means their self-worth as a person 0:09:24.670,0:09:30.136 isn't tied to how right or wrong[br]they are about any particular topic. 0:09:30.160,0:09:33.414 So they can believe[br]that capital punishment works. 0:09:33.438,0:09:36.251 If studies come out showing[br]that it doesn't, they can say, 0:09:36.275,0:09:40.184 "Huh. Looks like I might be wrong.[br]Doesn't mean I'm bad or stupid." 0:09:41.954,0:09:46.280 This cluster of traits[br]is what researchers have found -- 0:09:46.304,0:09:48.010 and I've also found anecdotally -- 0:09:48.034,0:09:49.865 predicts good judgment. 0:09:50.386,0:09:53.669 And the key takeaway I want[br]to leave you with about those traits 0:09:53.693,0:09:57.330 is that they're primarily[br]not about how smart you are 0:09:57.354,0:09:59.352 or about how much you know. 0:09:59.376,0:10:02.182 In fact, they don't correlate[br]very much with IQ at all. 0:10:02.638,0:10:04.288 They're about how you feel. 0:10:04.849,0:10:08.872 There's a quote that I keep[br]coming back to, by Saint-Exupéry. 0:10:08.896,0:10:10.837 He's the author of "The Little Prince." 0:10:10.861,0:10:13.630 He said, "If you want to build a ship, 0:10:14.234,0:10:18.855 don't drum up your men[br]to collect wood and give orders 0:10:18.879,0:10:20.299 and distribute the work. 0:10:20.669,0:10:25.236 Instead, teach them to yearn[br]for the vast and endless sea." 0:10:26.252,0:10:28.398 In other words, I claim, 0:10:28.850,0:10:32.010 if we really want to improve[br]our judgment as individuals 0:10:32.034,0:10:33.477 and as societies, 0:10:33.501,0:10:37.010 what we need most[br]is not more instruction in logic 0:10:37.034,0:10:40.582 or rhetoric or probability or economics, 0:10:40.606,0:10:42.689 even though those things[br]are quite valuable. 0:10:42.713,0:10:46.017 But what we most need[br]to use those principles well 0:10:46.041,0:10:47.459 is scout mindset. 0:10:47.483,0:10:49.363 We need to change the way we feel. 0:10:49.759,0:10:53.569 We need to learn how to feel proud[br]instead of ashamed 0:10:53.593,0:10:56.231 when we notice we might[br]have been wrong about something. 0:10:56.255,0:10:59.383 We need to learn how to feel intrigued[br]instead of defensive 0:10:59.407,0:11:03.650 when we encounter some information[br]that contradicts our beliefs. 0:11:04.555,0:11:07.415 So the question I want[br]to leave you with is: 0:11:07.817,0:11:09.967 What do you most yearn for? 0:11:10.771,0:11:13.398 Do you yearn to defend your own beliefs? 0:11:14.128,0:11:17.722 Or do you yearn to see the world[br]as clearly as you possibly can? 0:11:18.352,0:11:19.503 Thank you. 0:11:19.527,0:11:24.524 (Applause)