0:00:00.828,0:00:03.694 So I'd like you to imagine for a moment 0:00:03.694,0:00:06.505 that you're a soldier[br]in the heat of battle. 0:00:06.505,0:00:10.443 Maybe you're a Roman foot soldier,[br]or a medieval archer, 0:00:10.443,0:00:12.434 or maybe you're a Zulu warrior. 0:00:12.434,0:00:16.467 Regardless of your time and place,[br]there's some things that are constant. 0:00:16.467,0:00:18.586 Your adrenaline is elevated, 0:00:18.586,0:00:23.420 and your actions are stemming[br]from these deeply ingrained reflexes, 0:00:23.420,0:00:27.775 reflexes rooted in a need[br]to protect yourself and your side 0:00:27.775,0:00:30.523 and to defeat the enemy. 0:00:30.523,0:00:34.387 So now, I'd like you to imagine[br]playing a very different role, 0:00:34.387,0:00:36.122 that of the scout. 0:00:36.122,0:00:39.600 So the scout's job is not[br]to attack or defend. 0:00:39.600,0:00:42.345 The scout's job is to understand. 0:00:42.345,0:00:44.318 The scout is the one going out, 0:00:44.318,0:00:48.610 mapping the terrain,[br]identifying potential obstacles, 0:00:48.610,0:00:52.191 and the scout may hope to learn[br]that, say, there's a bridge 0:00:52.191,0:00:54.496 in a convenient location across a river. 0:00:54.496,0:00:57.620 But above all, the scout wants to know[br]what's really there 0:00:57.620,0:00:59.659 as accurately as possible. 0:00:59.659,0:01:05.265 And in a real, actual army, both[br]the soldier and the scout are essential. 0:01:05.265,0:01:10.874 But you can also think of each[br]of these roles as a mindset, 0:01:10.874,0:01:14.524 a metaphor for how all of us[br]process information and ideas 0:01:14.524,0:01:16.447 in our daily lives. 0:01:16.447,0:01:20.213 And what I'm going to argue today[br]is that having good judgment, 0:01:20.213,0:01:23.450 making accurate predictions,[br]making good decisions, 0:01:23.450,0:01:26.905 is mostly about which mindset you're in. 0:01:26.905,0:01:29.707 So to illustrate these mindsets in action, 0:01:29.707,0:01:33.367 I'm going to take you back[br]to 19th century France 0:01:33.367,0:01:36.063 where this innocuous-looking[br]piece of paper 0:01:36.063,0:01:40.028 launched one of the biggest[br]political scandals in history. 0:01:40.028,0:01:44.449 It was discovered in 1894[br]by officers in the French general staff, 0:01:44.449,0:01:47.540 and it was torn up in a wastepaper basket, 0:01:47.540,0:01:49.465 but when they pieced it back together, 0:01:49.465,0:01:51.520 they discovered that someone[br]in their ranks 0:01:51.520,0:01:54.118 had been selling[br]military secrets to Germany. 0:01:54.118,0:01:56.781 So they launched a big investigation, 0:01:56.781,0:02:00.810 and their suspicions[br]quickly converged on this man, 0:02:00.810,0:02:02.701 Alfred Dreyfus. 0:02:02.701,0:02:04.300 He had a sterling record, 0:02:04.300,0:02:07.847 no past history of wrongdoing,[br]no motive as far as they could tell, 0:02:07.847,0:02:13.339 but Dreyfus was the only[br]Jewish officer at that rank in the Army, 0:02:13.339,0:02:17.635 and unfortunately at this time,[br]the French Army was highly anti-Semitic. 0:02:17.635,0:02:20.857 So they compared Dreyfus's handwriting[br]to that on the memo 0:02:20.857,0:02:23.062 and concluded that it was a match, 0:02:23.062,0:02:25.955 even though outside[br]professional handwriting experts 0:02:25.955,0:02:29.666 were much less confident[br]in the similarity, but never mind that. 0:02:29.666,0:02:33.449 They went and searched Dreyfus's apartment[br]looking for any signs of espionage. 0:02:33.449,0:02:35.160 They went through his files, 0:02:35.160,0:02:36.671 and they didn't find anything. 0:02:36.671,0:02:39.584 And this just convinced them more[br]that Dreyfus was not only guilty 0:02:39.584,0:02:42.673 but sneaky as well, because clearly[br]he had hidden all of the evidence 0:02:42.673,0:02:44.778 before they had managed to get to it. 0:02:44.778,0:02:48.197 Next, they went and looked[br]through his personal history 0:02:48.197,0:02:50.779 for any incriminating details. 0:02:50.779,0:02:51.880 They talked to his teachers. 0:02:51.880,0:02:54.610 They found that he had studied[br]foreign languages in school, 0:02:54.610,0:02:59.080 which clearly showed a desire[br]to conspire with foreign governments 0:02:59.080,0:03:00.544 later in life. 0:03:00.544,0:03:06.007 His teachers also said that Dreyfus[br]was known for having a good memory, 0:03:06.007,0:03:08.436 which was highly suspicious, right? 0:03:08.436,0:03:12.431 Because a spy has to remember[br]a lot of things. 0:03:12.431,0:03:16.115 So the case went to trial,[br]and Dreyfus was found guilty, 0:03:16.115,0:03:20.160 and afterwards, they took him out[br]into this public square 0:03:20.160,0:03:23.908 and ritualistically tore his insignia[br]from his uniform 0:03:23.908,0:03:26.037 and broke his sword in two. 0:03:26.037,0:03:28.710 This was called[br]the Degradation of Dreyfus. 0:03:28.710,0:03:31.554 And they sentenced him[br]to life imprisonment 0:03:31.554,0:03:34.447 on the aptly named Devil's Island, 0:03:34.447,0:03:37.556 which is this barren rock[br]off the coast of South America. 0:03:37.556,0:03:41.141 So there he went,[br]and there he spent his days alone, 0:03:41.141,0:03:44.050 writing letters and letters[br]to the French government 0:03:44.050,0:03:47.751 begging them to reopen his case[br]so they could discover his innocence. 0:03:47.751,0:03:51.499 But for the most part,[br]France considered the matter closed. 0:03:51.499,0:03:55.857 So one thing that's really interesting[br]to me about the Dreyfus Affair 0:03:55.857,0:03:59.556 is this question of why the officers[br]were so convinced 0:03:59.556,0:04:01.628 that Dreyfus was guilty. 0:04:01.628,0:04:04.356 I mean, you might even assume[br]that they were setting him up, 0:04:04.356,0:04:06.067 that they were intentionally framing him. 0:04:06.067,0:04:08.238 But historians don't think[br]that's what happened. 0:04:08.238,0:04:11.444 As far as we can tell,[br]the officers genuinely believed 0:04:11.444,0:04:13.598 that the case against Dreyfus was strong, 0:04:13.598,0:04:18.629 which makes you wonder,[br]what does it say about the human mind 0:04:18.629,0:04:20.964 that we can find such paltry evidence 0:04:20.964,0:04:24.105 to be compelling enough to convict a man? 0:04:24.105,0:04:28.757 Well, this is a case of what scientists[br]call "motivated reasoning." 0:04:28.757,0:04:31.850 It's this phenomenon in which[br]our unconscious motivations, 0:04:31.850,0:04:34.133 our desires and fears, 0:04:34.133,0:04:36.502 shape the way we interpret information. 0:04:36.502,0:04:40.006 So some information, some ideas,[br]feel like our allies. 0:04:40.006,0:04:42.735 We want them to win.[br]We want to defend them. 0:04:42.735,0:04:45.168 And other information and ideas[br]are the enemy, 0:04:45.168,0:04:47.026 and we want to shoot them down. 0:04:47.026,0:04:49.939 So this is why I call motivated reasoning 0:04:49.939,0:04:51.580 "soldier mindset." 0:04:51.580,0:04:55.017 And probably most of you[br]have never persecuted 0:04:55.017,0:04:57.401 a French-Jewish officer for high treason, 0:04:57.401,0:04:58.897 I assume, 0:04:58.897,0:05:03.994 but maybe you've followed sports,[br]or politics, so you might have noticed 0:05:03.994,0:05:08.040 that when the referee judges[br]that your team committed a foul, 0:05:08.040,0:05:09.204 for example, 0:05:09.204,0:05:12.480 you're highly motivated[br]to find reasons why he's wrong. 0:05:12.480,0:05:14.797 But if he judges that the other team[br]committed a foul, 0:05:14.797,0:05:18.037 awesome, that's a good call,[br]let's not examine it too closely. 0:05:18.037,0:05:22.149 Or maybe you've read an article[br]or a study that's examined 0:05:22.149,0:05:25.238 some controversial policy,[br]like capital punishment, 0:05:25.238,0:05:27.645 and as researchers have demonstrated, 0:05:27.645,0:05:29.773 if you support capital punishment 0:05:29.773,0:05:32.194 and the study shows[br]that it's not effective, 0:05:32.194,0:05:35.415 then you're highly motivated[br]to find all the reasons 0:05:35.415,0:05:37.850 why the study was poorly designed. 0:05:37.850,0:05:39.772 But if it shows[br]that capital punishment works, 0:05:39.772,0:05:41.025 awesome, it's a good study. 0:05:41.025,0:05:44.049 And vice versa. If you don't[br]support capital punishment, same thing. 0:05:44.049,0:05:48.242 Our judgment is just strongly influenced[br]unconsciously by which side 0:05:48.242,0:05:50.527 we want to win. 0:05:50.527,0:05:51.811 And this is ubiquitous. 0:05:51.811,0:05:55.046 It shapes how we think about our health,[br]our relationships, 0:05:55.046,0:05:57.021 how we decide how to vote, 0:05:57.021,0:05:59.358 what we consider fair or ethical. 0:05:59.358,0:06:01.692 And what's most scary to me 0:06:01.692,0:06:03.764 about motivated reasoning,[br]or soldier mindset, 0:06:03.764,0:06:05.507 is how unconscious it is. 0:06:05.507,0:06:08.680 We can think we're being[br]objective and fair-minded, 0:06:08.680,0:06:12.906 and still wind up ruining the life[br]of an innocent man. 0:06:12.906,0:06:15.915 However, fortunately for Dreyfus,[br]his story is not over. 0:06:15.915,0:06:17.740 This is Colonel Picquart. 0:06:17.740,0:06:20.042 He's another high-ranking officer[br]in the French Army, 0:06:20.042,0:06:22.424 and like most people,[br]he assumed Dreyfus was guilty. 0:06:22.424,0:06:27.342 Also, like most people in the Army,[br]he was at least casually anti-Semitic. 0:06:27.342,0:06:29.102 But at a certain point, 0:06:29.102,0:06:30.976 Picquart began to suspect, 0:06:30.976,0:06:34.560 uh, what if we were all wrong[br]about Dreyfus. 0:06:34.560,0:06:37.915 And what happened was he had discovered[br]evidence that the spying for Germany 0:06:37.915,0:06:41.516 had continued even after[br]Dreyfus was in prison. 0:06:41.516,0:06:44.836 And he had also discovered that[br]another officer in the Army 0:06:44.836,0:06:47.764 had handwriting that perfectly[br]matched the memo, 0:06:47.764,0:06:50.297 much closer than Dreyfus's handwriting. 0:06:50.297,0:06:52.959 So he brought these discoveries[br]to his superiors, 0:06:52.959,0:06:55.473 but to his dismay, 0:06:55.473,0:06:57.579 they either didn't care 0:06:57.579,0:07:01.543 or came up with elaborate rationalizations[br]to explain his findings, 0:07:01.543,0:07:06.811 like, well, all you've really shown,[br]Picquart, is that there's another spy 0:07:06.811,0:07:09.205 who learned how[br]to mimic Dreyfus's handwriting, 0:07:09.205,0:07:13.299 and he picked up the torch of spying[br]after Dreyfus left, 0:07:13.299,0:07:15.389 but Dreyfus is still guilty. 0:07:15.389,0:07:19.056 Eventually, Picquart managed[br]to get Dreyfus exonerated, 0:07:19.056,0:07:20.684 but it took him 10 years, 0:07:20.684,0:07:22.783 and for part of that time,[br]he himself was in prison 0:07:22.783,0:07:26.221 for the crime of disloyalty to the Army. 0:07:26.221,0:07:31.386 So a lot of people feel like[br]Picquart can't really be the hero 0:07:31.386,0:07:32.716 of this story 0:07:32.716,0:07:37.216 because he was an anti-Semite,[br]and that's bad, which I agree with. 0:07:37.216,0:07:39.443 But personally, for me, 0:07:39.443,0:07:41.713 the fact that Picquart was anti-Semitic 0:07:41.713,0:07:44.607 actually makes his actions more admirable, 0:07:44.607,0:07:47.813 because he had the same prejudices,[br]the same reasons to be biased 0:07:47.813,0:07:49.375 as his fellow officers, 0:07:49.375,0:07:54.652 but his motivations to find the truth[br]and uphold it just trumped all of that. 0:07:54.652,0:07:56.321 So to me, 0:07:56.321,0:08:00.369 Picquart is a poster child[br]for what I call "scout mindset." 0:08:00.369,0:08:04.570 It's the drive not to make one idea win[br]or another lose, 0:08:04.570,0:08:06.646 but just to see what's really there 0:08:06.646,0:08:09.633 as honestly and accurately as you can, 0:08:09.633,0:08:12.937 even if it's not pretty[br]or convenient or pleasant. 0:08:12.937,0:08:16.341 And this mindset is what I'm personally[br]passionate about, 0:08:16.341,0:08:22.227 and what I've spent the last few years[br]examining and trying to figure out 0:08:22.227,0:08:24.020 what causes scout mindset. 0:08:24.020,0:08:27.045 Why are some people, sometimes at least, 0:08:27.045,0:08:31.008 able to cut through their own[br]prejudices and biases and motivations 0:08:31.008,0:08:33.177 and just try to see the facts[br]and the evidence 0:08:33.177,0:08:34.919 as objectively as they can? 0:08:34.919,0:08:38.637 And the answer is emotional. 0:08:38.637,0:08:42.074 So just as soldier mindset[br]is rooted in emotions 0:08:42.074,0:08:45.922 like defensiveness or tribalism, 0:08:45.922,0:08:48.178 scout mindset is too. 0:08:48.178,0:08:50.131 It's just rooted in different emotions. 0:08:50.131,0:08:53.403 So for example, scouts are curious. 0:08:53.403,0:08:56.904 They're more likely to say[br]that they feel pleasure 0:08:56.904,0:08:58.829 when they learn new information 0:08:58.829,0:09:01.164 or an itch to solve a puzzle. 0:09:01.164,0:09:04.737 They're more likely to feel intrigued[br]when they encounter something 0:09:04.737,0:09:07.467 that contradicts their expectations. 0:09:07.467,0:09:09.457 Scouts also have different values. 0:09:09.457,0:09:12.303 They're more likely to say that[br]they think it's virtuous 0:09:12.303,0:09:14.027 to test your own beliefs, 0:09:14.027,0:09:17.626 and they're less likely to say[br]that someone who changes his mind 0:09:17.626,0:09:19.169 seems weak. 0:09:19.169,0:09:21.440 And above all, scouts are grounded, 0:09:21.440,0:09:23.070 which means that 0:09:23.070,0:09:27.722 their self-worth as a person[br]isn't tied to how right or wrong 0:09:27.722,0:09:30.322 they are about any particular topic. 0:09:30.322,0:09:33.117 So they can believe[br]that capital punishment works, 0:09:33.117,0:09:35.535 and if studies come out[br]showing that it doesn't, 0:09:35.535,0:09:37.984 they can say, "Huh,[br]looks like I might be wrong. 0:09:37.984,0:09:40.467 Doesn't mean I'm bad or stupid." 0:09:40.467,0:09:44.266 So these traits, this cluster of traits 0:09:44.266,0:09:46.188 is what researchers have found, 0:09:46.188,0:09:50.283 and I've also found anecdotally,[br]predicts good judgment. 0:09:50.283,0:09:53.950 And the key takeaway I want[br]to leave you with about those traits 0:09:53.950,0:09:57.354 is that they're primarily[br]not about how smart you are 0:09:57.354,0:09:59.489 or about how much you know. 0:09:59.489,0:10:02.187 In fact, they don't correlate[br]very much with IQ at all. 0:10:02.187,0:10:05.081 They're about how you feel. 0:10:05.081,0:10:07.401 So there's a quote that I keep[br]coming back to 0:10:07.401,0:10:08.929 by Saint-Exupéry. 0:10:08.929,0:10:11.100 He's the author of "The Little Prince." 0:10:11.100,0:10:14.075 And he said, "If you want to build a ship, 0:10:14.075,0:10:15.767 don't drum up your men 0:10:15.767,0:10:19.157 to collect wood and give orders 0:10:19.157,0:10:20.669 and distribute the work. 0:10:20.669,0:10:26.507 Instead, teach them to yearn[br]for the vast and endless sea." 0:10:26.507,0:10:28.496 In other words, I claim, 0:10:28.496,0:10:32.048 if we really want to improve[br]our judgment as individuals 0:10:32.048,0:10:33.578 and as societies, 0:10:33.578,0:10:38.575 what we need most is not more instruction[br]in logic or rhetoric 0:10:38.575,0:10:40.878 or probability or economics, 0:10:40.878,0:10:42.818 even though those things[br]are quite valuable. 0:10:42.818,0:10:46.041 But what we most need[br]to use those principles well 0:10:46.041,0:10:47.637 is scout mindset. 0:10:47.637,0:10:49.609 We need to change the way we feel. 0:10:49.609,0:10:53.529 We need to learn how to feel proud[br]instead of ashamed 0:10:53.529,0:10:56.094 when we notice we might[br]have been wrong about something. 0:10:56.094,0:10:59.628 We need to learn how to feel intrigued[br]instead of defensive 0:10:59.628,0:11:04.611 when we encounter some information[br]that contradicts our beliefs. 0:11:04.611,0:11:07.439 So the question I want[br]to leave you with is, 0:11:07.439,0:11:10.481 what do you most yearn for? 0:11:10.481,0:11:13.787 Do you yearn to defend your own beliefs? 0:11:13.787,0:11:18.471 Or do you yearn to see the world[br]as clearly as you possibly can? 0:11:18.471,0:11:20.265 Thank you. 0:11:20.265,0:11:24.518 (Applause)