WEBVTT 00:00:00.967 --> 00:00:06.147 So people tell me I'm a nice person ... 00:00:06.147 --> 00:00:10.189 to the point where it's part of my personal and professional identity 00:00:10.189 --> 00:00:12.473 that I'm so nice 00:00:12.473 --> 00:00:14.523 and able to get long with anyone, 00:00:14.523 --> 00:00:17.757 even my most fierce opponents. 00:00:19.013 --> 00:00:20.106 It's like my "thing," 00:00:20.106 --> 00:00:21.276 it's what I'm known for. 00:00:21.515 --> 00:00:22.515 (Laughter) 00:00:24.125 --> 00:00:25.800 But ... 00:00:25.800 --> 00:00:29.063 what no one knows 00:00:29.063 --> 00:00:30.586 is that I was a bully. 00:00:32.805 --> 00:00:35.216 Honestly, I didn't think about it much myself. 00:00:35.216 --> 00:00:39.145 I buried the memories for years, 00:00:39.145 --> 00:00:41.340 and even still, a lot of it's really hazy. 00:00:42.268 --> 00:00:44.914 Denial, by the way, apparently is also one of my things. 00:00:46.568 --> 00:00:48.843 But the more people started to praise me 00:00:48.843 --> 00:00:51.606 for being a liberal who could get along with conservatives, 00:00:51.606 --> 00:00:53.803 and the more I wrote articles about being nice 00:00:53.803 --> 00:00:56.769 and gave talks about being nice, 00:00:56.769 --> 00:01:00.924 the more I felt this hypocrisy creeping up inside me. 00:01:02.809 --> 00:01:04.911 What if I was actually really mean? 00:01:08.028 --> 00:01:12.291 When I was 10 years old, 00:01:12.291 --> 00:01:15.053 there was a girl in my class at school named Vicky. 00:01:16.744 --> 00:01:20.426 And I tormented her ... 00:01:20.426 --> 00:01:21.522 mercilessly. 00:01:23.407 --> 00:01:24.648 I mean, everyone did. 00:01:24.774 --> 00:01:26.358 Even the teachers picked on her. 00:01:27.754 --> 00:01:29.651 It doesn't make it any better, does it? 00:01:31.094 --> 00:01:33.961 Vicky was clearly a troubled kid. 00:01:34.424 --> 00:01:36.989 She would hit herself and give herself bloody noses 00:01:36.989 --> 00:01:38.529 and she had hygiene problems -- 00:01:38.529 --> 00:01:39.957 she had big hygiene problems. 00:01:41.234 --> 00:01:43.581 But instead of helping this girl, 00:01:43.581 --> 00:01:47.969 who was plainly suffering from hardships in her life, 00:01:47.969 --> 00:01:50.070 we called her, "Sticky Vicky." 00:01:51.925 --> 00:01:53.675 I called her, "Sticky Vicky." 00:01:56.770 --> 00:02:01.042 My clearest memory is standing in the empty hallway 00:02:01.042 --> 00:02:02.995 outside the fifth grade classrooms 00:02:02.995 --> 00:02:05.190 waiting for Vicky to come out of the bathroom, 00:02:05.190 --> 00:02:09.141 and I have a clipboard and a pen and a survey I've made up, 00:02:09.141 --> 00:02:10.930 asking about shampoo preferences, 00:02:10.930 --> 00:02:13.689 like I'm doing a study for science class or something. 00:02:13.939 --> 00:02:16.419 And when Vicky comes out of the bathroom, 00:02:16.419 --> 00:02:17.436 I pounce on her 00:02:17.436 --> 00:02:19.313 and I ask her what shampoo she uses. 00:02:19.313 --> 00:02:21.500 Now, to put this in perspective, 00:02:21.500 --> 00:02:23.512 I can't remember the names of my teachers, 00:02:23.512 --> 00:02:26.530 I can't remember the names of any of the books I read that year, 00:02:26.530 --> 00:02:29.108 I pretty much can't remember anything from fifth grade, 00:02:29.108 --> 00:02:32.061 but I remember that VIcky told me she used White Rain shampoo. 00:02:33.285 --> 00:02:34.657 Clear as yesterday, 00:02:34.657 --> 00:02:36.087 like it just happened. 00:02:36.823 --> 00:02:37.949 And as classes let out, 00:02:37.949 --> 00:02:40.886 I ran down the hall shouting at all the other kids, 00:02:40.886 --> 00:02:43.178 "Sticky Vicky uses White Rain shampoo. 00:02:43.178 --> 00:02:45.172 Don't use White Rain shampoo, 00:02:45.172 --> 00:02:48.536 or you'll smell like Sticky Vicky." 00:02:50.792 --> 00:02:52.792 I forgot about this memory for a long time. 00:02:52.792 --> 00:02:54.655 When I finally started remembering it, 00:02:54.655 --> 00:02:56.298 I immediately needed to know more. 00:02:56.298 --> 00:02:58.814 I reached out to friends and eventually social media, 00:02:58.814 --> 00:03:01.150 and I did everything I could to try to find Vicky. 00:03:01.150 --> 00:03:03.997 I needed to know that she was OK, 00:03:03.997 --> 00:03:05.667 and that I hadn't ruined her life. 00:03:08.614 --> 00:03:10.030 What I quickly realized 00:03:10.030 --> 00:03:12.982 was I wasn't just trying to figure out what happened to Vicky. 00:03:13.457 --> 00:03:15.645 I was trying to figure out what happened to me. 00:03:17.842 --> 00:03:19.242 When I was 10 years old, 00:03:19.242 --> 00:03:24.924 I treated another human being like some worthless other ... 00:03:24.924 --> 00:03:27.373 like I was better than her, 00:03:27.373 --> 00:03:28.592 and she was garbage. 00:03:30.148 --> 00:03:31.978 What kind of a nice person does that? 00:03:32.650 --> 00:03:34.213 I mean, I know I was only a kid, 00:03:34.213 --> 00:03:35.858 but not all kids do that. 00:03:35.858 --> 00:03:38.107 Most kids don't do that, right? 00:03:39.335 --> 00:03:41.727 So, what if I wasn't nice afterall? 00:03:41.727 --> 00:03:44.461 I was really just a hateful monster. 00:03:46.073 --> 00:03:50.830 Then I started to notice myself having these mean impulses, 00:03:50.830 --> 00:03:52.765 thinking mean thoughts 00:03:52.765 --> 00:03:53.981 and wanting to say them. 00:03:56.026 --> 00:03:59.144 Admittedly, most of my mean thoughts were about conservatives. 00:03:59.524 --> 00:04:01.217 (Laughter) 00:04:04.073 --> 00:04:05.385 But not just conservatives. 00:04:05.385 --> 00:04:09.665 I also caught myself thinking mean things about mushy, centrist liberals 00:04:09.665 --> 00:04:11.516 and greedy Wall Street bankers 00:04:11.516 --> 00:04:12.894 and Islamaphobes 00:04:12.894 --> 00:04:14.538 and slow drivers, 00:04:14.538 --> 00:04:16.742 because I really hate slow drivers. 00:04:16.742 --> 00:04:17.971 (Laughter) 00:04:19.388 --> 00:04:22.364 And as I'd catch myself in these moments of hypocrisy, 00:04:22.364 --> 00:04:24.209 either I was just noticing them 00:04:24.209 --> 00:04:26.220 or they were getting worse, 00:04:26.220 --> 00:04:27.803 especially in the last few years. 00:04:28.213 --> 00:04:30.361 And as I felt more [hageful]-- 00:04:30.361 --> 00:04:32.785 rageful, really, 00:04:32.785 --> 00:04:36.037 I noticed the world around me seemed to be getting more hateful, too. 00:04:36.037 --> 00:04:38.593 Like there was this steady undercurrent of hate 00:04:38.593 --> 00:04:40.684 bubbling up all around us 00:04:40.684 --> 00:04:42.391 and increasingly overflowing. 00:04:44.180 --> 00:04:46.691 So the plus side, I guess, 00:04:46.691 --> 00:04:51.846 is that I realized that hate was not just my problem, 00:04:51.846 --> 00:04:55.420 which is like, the most selfish plus side ever -- 00:04:55.420 --> 00:04:56.420 (Laughter) 00:04:56.980 --> 00:05:02.431 because now instead of just my own hate and cruelty to try to figure out, 00:05:02.431 --> 00:05:06.435 I had a whole world of hate I wanted to unravel 00:05:06.435 --> 00:05:08.730 and understand and fix. 00:05:10.578 --> 00:05:15.639 So I did what all overly intellectual people do when they have a problem 00:05:15.639 --> 00:05:17.209 that they want to understand, 00:05:17.209 --> 00:05:18.249 and I wrote a book. 00:05:18.947 --> 00:05:20.201 (Laughter) 00:05:21.145 --> 00:05:22.564 I wrote a book about hate. 00:05:23.535 --> 00:05:25.555 Spoiler alert: 00:05:25.555 --> 00:05:26.612 I'm against it. 00:05:26.860 --> 00:05:28.769 (Laughter) 00:05:29.459 --> 00:05:30.459 Now at this point, 00:05:30.459 --> 00:05:32.130 you might be thinking to yourself, 00:05:32.130 --> 00:05:33.990 "Why are y'all worried about hate? 00:05:33.990 --> 00:05:35.392 You didn't hate Vicky. 00:05:35.392 --> 00:05:37.147 Bullying isn't hate." 00:05:38.356 --> 00:05:39.475 Isn't it? 00:05:41.245 --> 00:05:42.394 Gordon Allport, 00:05:42.394 --> 00:05:46.851 the psychologist who pioneered the study of hate in the early 1900s, 00:05:46.851 --> 00:05:49.483 he developed what he called a "scale of prejudice." 00:05:49.483 --> 00:05:54.831 At one end are things like genocide and other bias-motivated violence. 00:05:55.133 --> 00:05:56.809 But at the other end 00:05:56.809 --> 00:05:59.974 are things like believing that your in-group 00:05:59.974 --> 00:06:03.543 is inherently superior to some out-group, 00:06:03.543 --> 00:06:08.306 or avoiding social interaction with those others. 00:06:09.718 --> 00:06:11.024 Isn't that all hate? 00:06:12.227 --> 00:06:14.116 I mean, it wasn't an accident 00:06:14.116 --> 00:06:19.054 that I was a rich kid picking on a poor kid, 00:06:19.054 --> 00:06:23.416 or that Vicky, it turns out, would eventually end up being gay. 00:06:24.877 --> 00:06:29.050 Poor kids and gay kids are more likely to be bullied 00:06:29.050 --> 00:06:32.518 even by kids who also end up being gay. 00:06:34.110 --> 00:06:37.037 I know there was a lot going on in my little 10-year-old mind. 00:06:37.037 --> 00:06:39.720 I'm not saying hate was the only reason I picked on Vicky 00:06:39.720 --> 00:06:42.725 or even that I was consciously hateful or anything, 00:06:42.725 --> 00:06:44.715 but the fact is, 00:06:44.715 --> 00:06:49.469 the people we discriminate against in our public policies and in our culture 00:06:49.469 --> 00:06:54.171 are also the groups of people most likely to be bullied in school. 00:06:56.072 --> 00:06:57.754 That is not just a coincidence. 00:06:59.799 --> 00:07:01.440 That's hate. 00:07:03.666 --> 00:07:07.546 I am defining hate in a broad way 00:07:07.546 --> 00:07:10.691 because I think we have a big problem. 00:07:11.397 --> 00:07:13.027 And we need to solve all of it, 00:07:13.027 --> 00:07:14.784 not just the most extremes. 00:07:15.039 --> 00:07:16.172 So for instance, 00:07:16.172 --> 00:07:18.840 we probably all agree that marching down the street, 00:07:18.840 --> 00:07:22.040 chanting about you should take away rights from some group of people 00:07:22.040 --> 00:07:24.101 because of their skin color or their gender, 00:07:24.101 --> 00:07:25.750 we'd all agree that's hate, right? 00:07:25.750 --> 00:07:26.749 OK. 00:07:27.848 --> 00:07:32.771 What if you believe that group of people is inferior, 00:07:32.771 --> 00:07:33.981 but you don't say it? 00:07:35.673 --> 00:07:36.668 Is that hate? 00:07:37.844 --> 00:07:41.487 Or what if you believe that group of people is inferior 00:07:41.487 --> 00:07:43.758 but you aren't aware that you believe it -- 00:07:43.758 --> 00:07:46.029 what's known as implicit bias -- 00:07:46.029 --> 00:07:47.179 is that hate? 00:07:47.943 --> 00:07:50.181 I mean they all have the same roots, don't they? 00:07:50.181 --> 00:07:53.219 In the historic patterns of racism and sexism 00:07:53.219 --> 00:07:54.636 that have shaped our history 00:07:54.636 --> 00:07:56.324 and still infect our society today. 00:07:56.324 --> 00:07:57.805 Isn't it all hate? 00:07:58.817 --> 00:08:01.242 I'm not saying they're the same thing, 00:08:01.242 --> 00:08:03.687 just like I am not saying that bullying -- 00:08:03.687 --> 00:08:06.343 being a bully is as bad as being a nazi, 00:08:06.343 --> 00:08:12.002 just like I'm not saying that being a nazi is the same thing as punching a nazi ... 00:08:12.002 --> 00:08:15.733 (Laughter) 00:08:16.467 --> 00:08:20.461 But hating a nazi is still hate, right? 00:08:21.413 --> 00:08:24.129 What about hating someone who isn't as enlightened as you? 00:08:25.231 --> 00:08:28.600 See, what I learned 00:08:28.600 --> 00:08:31.266 is that we all are against hate 00:08:31.266 --> 00:08:34.240 and we all think hate is a problem ... 00:08:34.240 --> 00:08:36.588 we think it's their problem, 00:08:36.588 --> 00:08:38.292 not our problem. 00:08:38.913 --> 00:08:40.215 They're hateful. 00:08:40.755 --> 00:08:43.243 I mean, if i think the people who didn't vote like me 00:08:43.243 --> 00:08:46.729 are stupid racist monsters who don't deserve to call themselves Americans, 00:08:46.729 --> 00:08:48.645 all right, fine, I'm not being nice, 00:08:48.645 --> 00:08:49.653 I get it. 00:08:49.653 --> 00:08:51.077 (Laughter) 00:08:51.668 --> 00:08:53.248 I'm not hateful, 00:08:53.248 --> 00:08:54.250 I'm just right, 00:08:54.250 --> 00:08:55.250 right? 00:08:55.250 --> 00:08:56.473 (Laughter) 00:08:56.473 --> 00:08:57.572 Wrong. 00:08:59.449 --> 00:09:01.980 We all hate. 00:09:02.648 --> 00:09:06.530 And I do not mean that in some abstract, generic sense. 00:09:06.842 --> 00:09:10.651 I mean all of us ... 00:09:10.651 --> 00:09:12.468 me and you. 00:09:13.939 --> 00:09:19.105 That sanctimonious pedestal of superiority on which we all place ourselves, 00:09:19.105 --> 00:09:22.435 that they are hateful and we are not, 00:09:22.435 --> 00:09:26.332 is a manifestation of the essential root of hate: 00:09:26.332 --> 00:09:31.155 that we are fundamentally good and they are not, 00:09:31.155 --> 00:09:32.744 which is what needs to change. 00:09:34.159 --> 00:09:37.924 So in trying to understand and solve hate, 00:09:37.924 --> 00:09:40.756 I read every book and every research study I could find, 00:09:40.756 --> 00:09:44.913 but I also went and talked to some former nazis 00:09:44.913 --> 00:09:46.587 and some former terrorists 00:09:46.587 --> 00:09:49.050 and some former genocidal killers 00:09:49.050 --> 00:09:53.306 because I figured if they could figure out how to escape hate, 00:09:53.306 --> 00:09:54.736 surely the rest of us could. 00:09:55.761 --> 00:09:59.796 Let me give you just one example of the former terrorist I spent time with 00:09:59.796 --> 00:10:01.044 in the West Bank. 00:10:01.768 --> 00:10:05.756 When Bassam Aramin was 16 years old, 00:10:05.756 --> 00:10:10.372 he tried to blow up an Israeli military convoy with a grenade. 00:10:11.828 --> 00:10:14.349 He failed, fortunately, 00:10:14.349 --> 00:10:16.788 but he was still sentecned to seven years in prison. 00:10:16.788 --> 00:10:17.952 When he was in prison, 00:10:17.952 --> 00:10:19.860 they showed a film about the Holocaust. 00:10:19.860 --> 00:10:20.857 Up until that point, 00:10:20.857 --> 00:10:23.550 Bassam had thought the Hocolcaust was mostly a myth. 00:10:23.812 --> 00:10:25.533 He went to go watch the film 00:10:25.533 --> 00:10:28.950 because he thought he would enjoy seeing Jews get killed. 00:10:30.543 --> 00:10:32.869 But when he saw what really happened, 00:10:32.869 --> 00:10:34.250 he broke down crying. 00:10:35.763 --> 00:10:37.141 And eventually after prison, 00:10:37.141 --> 00:10:40.743 Bassam went on to get a master's degree in Holocaust studies 00:10:40.743 --> 00:10:44.797 and he founded and organization where former Palestinian combatants 00:10:44.797 --> 00:10:48.059 and Israel combatants come together, 00:10:48.059 --> 00:10:49.104 work together, 00:10:49.104 --> 00:10:50.742 try to find common ground. 00:10:52.424 --> 00:10:54.320 By his own account, 00:10:54.320 --> 00:10:57.464 Bassam used to hate Israelis, 00:10:57.464 --> 00:11:00.761 but through knowing Israelis and learning their stories 00:11:00.761 --> 00:11:02.514 and working together for peace, 00:11:02.514 --> 00:11:03.776 he overcame his hate. 00:11:05.845 --> 00:11:10.326 Bassam says he still doesn't hate Israelis, 00:11:10.326 --> 00:11:15.322 even after the Israeli military shot and killed his 10-year-old daughter, 00:11:15.322 --> 00:11:16.320 Abir, 00:11:16.320 --> 00:11:17.874 while she was walking to school. 00:11:22.498 --> 00:11:25.261 Bassam even forgave the soldier who killed his daughter. 00:11:26.505 --> 00:11:27.513 That soldier, 00:11:27.513 --> 00:11:30.141 he taught me, 00:11:30.141 --> 00:11:34.573 was just a product of the same hateful system as he was. 00:11:39.682 --> 00:11:44.225 If a former terrorist -- 00:11:44.225 --> 00:11:48.569 if a terrorist can learn to stop hating 00:11:48.569 --> 00:11:50.727 and still not hate when their child is killed, 00:11:50.727 --> 00:11:54.717 surely the rest of us can stop our habits 00:11:54.717 --> 00:11:56.942 of demeaning and dehumanizing each other. 00:11:57.303 --> 00:12:00.637 And I will tell you there are stories like Bassam's all over the world, 00:12:00.637 --> 00:12:02.622 plus study after study after study 00:12:02.622 --> 00:12:07.833 that says, no, we are neither designed nor destined as human beings to hate, 00:12:07.833 --> 00:12:11.111 but rather taught to hate by the world around us. 00:12:11.449 --> 00:12:12.790 I promise you, 00:12:12.790 --> 00:12:16.018 none of us pops out of the womb hating black people or Republicans. 00:12:16.270 --> 00:12:21.016 There is nothing in our DNA that makes us hate Muslims or Mexicans. 00:12:21.632 --> 00:12:22.857 For better or for worse, 00:12:22.857 --> 00:12:26.409 we are all a product of the culture around us. 00:12:27.918 --> 00:12:29.959 And the good news is 00:12:29.959 --> 00:12:34.139 we're also the ones who shape that culture, 00:12:34.139 --> 00:12:35.731 which means we can change it. 00:12:36.844 --> 00:12:42.267 The first step is starting to recognize the hate inside ourselves. 00:12:42.267 --> 00:12:43.772 We need to catch ourselves 00:12:43.772 --> 00:12:46.277 and our hateful thoughts in all their forms 00:12:46.277 --> 00:12:49.556 in all of us, 00:12:49.556 --> 00:12:51.948 and work to challenge our ideas and assumptions. 00:12:51.948 --> 00:12:53.418 That doesn't happen overnight, 00:12:53.418 --> 00:12:54.797 I am telling you right here, 00:12:54.797 --> 00:12:56.117 it is a lifelong journey 00:12:56.117 --> 00:12:57.701 but it's one we all need to take. 00:12:58.519 --> 00:12:59.494 And then second: 00:12:59.494 --> 00:13:03.115 if we want to challenge the hate in our societies, 00:13:03.115 --> 00:13:07.156 we need to promote policies and institutions and practices 00:13:07.156 --> 00:13:09.848 that connect us as communities. 00:13:10.359 --> 00:13:13.452 Literally, like integrative neighborhoods and schools. 00:13:13.452 --> 00:13:15.928 That by the way is the reason to support integration. 00:13:15.928 --> 00:13:18.229 Not just because it's the right thing to do, 00:13:18.229 --> 00:13:21.657 but because integration systematically combats hate. 00:13:21.657 --> 00:13:24.123 There are studies that teenagers who participate 00:13:24.123 --> 00:13:28.186 in racially integrated classes and activities reduce their racial bias. 00:13:28.186 --> 00:13:31.580 And when little kids go to racially integrated kindergartens 00:13:31.580 --> 00:13:33.724 and elementary schools, 00:13:33.724 --> 00:13:35.525 they develop less bias to begin with. 00:13:36.697 --> 00:13:40.771 But the fact is in so many ways and in so many places around our world, 00:13:40.771 --> 00:13:43.542 we are separated from each other. 00:13:44.868 --> 00:13:47.123 In the United States for instance, 00:13:47.123 --> 00:13:51.721 three-quarters of white people don't have any non-white friends. 00:13:52.850 --> 00:13:56.943 So in addition to promoting those proactive solutions, 00:13:56.943 --> 00:14:00.745 the other thing we need to do is upend the hate in our institutions 00:14:00.745 --> 00:14:02.327 and our policies 00:14:02.327 --> 00:14:05.712 that perpetuate dehumanization 00:14:05.712 --> 00:14:06.881 and difference 00:14:06.881 --> 00:14:07.880 and otherizing 00:14:07.880 --> 00:14:08.802 and hate, 00:14:08.802 --> 00:14:13.090 like systems of sexual harassment 00:14:13.090 --> 00:14:14.850 and sexual assault in the workplace, 00:14:14.850 --> 00:14:18.833 or our deeply, racially imbalanced 00:14:18.833 --> 00:14:22.204 and deeply racially biased criminal "justice" system. 00:14:22.934 --> 00:14:24.613 We need to change that. 00:14:24.613 --> 00:14:26.488 Again, it will not happen overnight. 00:14:26.488 --> 00:14:28.438 It needs to happen. 00:14:29.859 --> 00:14:32.242 And then ... 00:14:32.242 --> 00:14:34.918 when we connect together 00:14:34.918 --> 00:14:38.645 in these connection spaces, 00:14:38.645 --> 00:14:42.767 faciliated by connection systems, 00:14:42.767 --> 00:14:47.096 we need to change the way we talk to each other 00:14:47.096 --> 00:14:48.805 and connect with one antoher 00:14:48.805 --> 00:14:53.926 and relate with generosity and open-mindedness 00:14:53.926 --> 00:14:55.440 and kindness and compassion 00:14:55.440 --> 00:14:56.623 and not hate. 00:14:57.853 --> 00:14:58.850 And that's it. 00:14:59.451 --> 00:15:00.451 That's it. 00:15:00.770 --> 00:15:04.826 (Applause) 00:15:05.154 --> 00:15:06.670 I have solved it all, right? 00:15:06.900 --> 00:15:07.904 That's it. 00:15:07.904 --> 00:15:08.976 That is pretty much -- 00:15:08.976 --> 00:15:10.128 there's a few details -- 00:15:10.128 --> 00:15:12.101 but that's pretty much all we have to do. 00:15:12.101 --> 00:15:13.824 It's not that complicated, right? 00:15:15.573 --> 00:15:16.797 But it's hard. 00:15:18.625 --> 00:15:24.077 The hate that we feel towards certain groups of people 00:15:24.077 --> 00:15:26.948 because of who they are or what they believe 00:15:26.948 --> 00:15:30.306 is so ingrained in our minds and in our society 00:15:30.306 --> 00:15:33.262 that it can feel inevitable 00:15:33.262 --> 00:15:34.708 and impossible to change. 00:15:37.457 --> 00:15:38.841 Change is possible. 00:15:41.236 --> 00:15:46.259 Just look at the terrorist who became a peace activist. 00:15:47.603 --> 00:15:52.916 Or look at the bully who learned to apologize to her victim. 00:15:55.481 --> 00:15:59.618 The entire time I was traveling around the Middle East 00:15:59.618 --> 00:16:00.817 and Rwanda 00:16:00.817 --> 00:16:02.115 and across the United States, 00:16:02.115 --> 00:16:06.233 hearing these unbelievable stories of people in communities 00:16:06.233 --> 00:16:08.939 who had left entire histories of hate behind, 00:16:08.939 --> 00:16:10.396 I was still looking for Vicky. 00:16:11.031 --> 00:16:14.191 It was so hard find her in fact that I hired a private investigator 00:16:14.191 --> 00:16:15.188 and he found her. 00:16:15.344 --> 00:16:17.108 I mean, he sort of found her. 00:16:17.414 --> 00:16:18.638 The truth is, 00:16:18.638 --> 00:16:19.640 it became clear 00:16:19.640 --> 00:16:24.651 that the person I'm calling Vicky had gone to extraordinary lengths 00:16:24.651 --> 00:16:26.832 to hide her identity. 00:16:28.715 --> 00:16:30.017 But anyway, 00:16:30.017 --> 00:16:34.683 a year after I began my journey, 00:16:34.683 --> 00:16:36.179 I wrote Vicky an apology. 00:16:38.311 --> 00:16:40.600 And a few months later, 00:16:40.600 --> 00:16:41.715 she wrote back. 00:16:45.209 --> 00:16:47.761 I'm not going to lie, 00:16:47.761 --> 00:16:49.052 I wanted to be forgiven. 00:16:53.192 --> 00:16:54.194 I wasn't. 00:16:56.061 --> 00:16:58.720 She offered me sort of conditional forgiveness. 00:16:59.171 --> 00:17:01.357 What she wrote was, 00:17:01.357 --> 00:17:06.024 "Messages such as yours cannot absolve you of your past actions. 00:17:07.026 --> 00:17:10.345 The only way to do that is to improve the world, 00:17:10.345 --> 00:17:14.260 prevent others from behaving in similar ways 00:17:14.260 --> 00:17:15.769 and foster compassion." 00:17:17.905 --> 00:17:19.200 And Vicky's right. 00:17:21.633 --> 00:17:22.983 Which is why I'm here. 00:17:23.705 --> 00:17:24.705 Thank you. 00:17:25.090 --> 00:17:28.017 (Applause)