Isn't there anyone else in attendance here?
Really this is the most appalling service.
What a good idea. Manuel, could you lend Mrs Richards
your assistance in connection with her reservation?
Now, I've reserved a very quiet room, with a bath
and a sea view. I specifically asked for a sea view
in my written confirmation, so please make sure I have it.
¿ Qué ?
What?
¿ Qué ?
"K?"
¡ Si !
"C?"
"KC? KC?" What are you trying to say?
No no no, qué — "what".
"K watt?"
Si, "qué" — "what".
"C. K. Watt?" Who is C. K. Watt?
¿ Qué ?
Is he the manager, Mr Watt?
Oh, manager!
He is?
Ah, Mr Fawlty!
What?
Fawlty!
What are you talking about, you silly little man?
What's going on here? I ask him for my room,
and he tells me the manager is a Mr Watt, aged 40.
No no no, FAWLTY!
Faulty? What's wrong with him?
It's all right Mrs Richards, he's from Barcelona.
The manager's from Barcelona?
No no no, he's from Swanage.
And you're in 22.
What?
You're in room 22. Manuel, take these cases up to 22, will you?
Don't think me rude, but may I ask, do you by any chance
have a hearing aid?
A what?
A HEARING AID!
Yes I do have a hearing aid.
WOULD YOU LIKE ME TO GET IT MENDED?
Mended? It's working perfectly all right.
No it isn't.
I haven't got it turned on at the moment.
Why not?
The battery runs down. Now, what sort of a reduction
are you going to give me on this room?
16% if you turn it on.
What?
My wife handles all such matters.
I'm sure she'll be delighted to discuss it with you.
I shall speak to her after lunch.
You heard that all right, didn't you?
What?
Thank you so much. Lunch will be served at half past twelve.
Turn it on!
What?
TURN ... IT ...
TURN ... IT ... ON!
I can't read that, I need my glasses.
Where are they?
They're on your head, Mrs Richards.
I've lost them.
The only pair I've got. I can't read a thing without them.
Excuse me!
"Now, I had them this morning..." / "Mrs Richards!" / "... when I was buying the vase..." / "Mrs Richards!"
"...and then I had them at tea time..."
Mrs Richards! Your glasses are there!
There? Well who put them in there?
Well, what have you got to say for yourself?
[silence]
What?
[silence]
Wait wait wait wait wait! I haven't got it turned up enough.
Basil!
I SAID, "...!"
My head!
Has it come away?
Did you bang your head?
Yes! Yes!
Oh dear. Let me have a look.
You'd better go and lie down before something else happens.
Why don't you call the police?
Yes yes, we will, the moment we've searched the room.
My money's been taken.
Yes yes, I know, try not to speak.
Is this a piece of your brain? ... Ow!