1 00:00:01,097 --> 00:00:03,134 It was April, last year. 2 00:00:03,714 --> 00:00:05,461 I was on an evening out with friends 3 00:00:05,485 --> 00:00:07,238 to celebrate one of their birthdays. 4 00:00:07,677 --> 00:00:10,070 We hadn't been all together for a couple of weeks; 5 00:00:10,094 --> 00:00:12,490 it was a perfect evening, as we were all reunited. 6 00:00:13,220 --> 00:00:14,473 At the end of the evening, 7 00:00:14,497 --> 00:00:18,182 I caught the last underground train back to the other side of London. 8 00:00:18,663 --> 00:00:20,455 The journey was smooth. 9 00:00:20,479 --> 00:00:21,987 I got back to my local station 10 00:00:22,011 --> 00:00:24,038 and I began the 10-minute walk home. 11 00:00:25,159 --> 00:00:27,523 As I turned the corner onto my street, 12 00:00:27,547 --> 00:00:29,063 my house in sight up ahead, 13 00:00:29,596 --> 00:00:30,980 I heard footsteps behind me 14 00:00:31,004 --> 00:00:33,167 that seemed to have approached out of nowhere 15 00:00:33,191 --> 00:00:34,591 and were picking up pace. 16 00:00:35,778 --> 00:00:38,305 Before I had time to process what was happening, 17 00:00:38,329 --> 00:00:41,460 a hand was clapped around my mouth so that I could not breathe, 18 00:00:41,484 --> 00:00:44,184 and the young man behind me dragged me to the ground, 19 00:00:44,208 --> 00:00:46,334 beat my head repeatedly against the pavement 20 00:00:46,358 --> 00:00:48,340 until my face began to bleed, 21 00:00:48,364 --> 00:00:50,572 kicking me in the back and neck 22 00:00:50,596 --> 00:00:52,248 while he began to assault me, 23 00:00:52,272 --> 00:00:54,734 ripping off my clothes and telling me to "shut up," 24 00:00:54,758 --> 00:00:56,417 as I struggled to cry for help. 25 00:00:57,423 --> 00:00:59,819 With each smack of my head to the concrete ground, 26 00:00:59,843 --> 00:01:02,773 a question echoed through my mind that still haunts me today: 27 00:01:03,118 --> 00:01:05,327 "Is this going to be how it all ends?" 28 00:01:06,828 --> 00:01:09,740 Little could I have realized, I'd been followed the whole way 29 00:01:09,764 --> 00:01:11,715 from the moment I left the station. 30 00:01:11,739 --> 00:01:12,942 And hours later, 31 00:01:12,966 --> 00:01:16,510 I was standing topless and barelegged in front of the police, 32 00:01:16,534 --> 00:01:19,306 having the cuts and bruises on my naked body photographed 33 00:01:19,330 --> 00:01:20,852 for forensic evidence. 34 00:01:21,956 --> 00:01:25,195 Now, there are few words to describe the all-consuming feelings 35 00:01:25,219 --> 00:01:28,424 of vulnerability, shame, upset and injustice that I was ridden with 36 00:01:28,448 --> 00:01:30,504 in that moment and for the weeks to come. 37 00:01:31,868 --> 00:01:34,492 But wanting to find a way to condense these feelings 38 00:01:34,516 --> 00:01:36,838 into something ordered that I could work through, 39 00:01:36,862 --> 00:01:38,997 I decided to do what felt most natural to me: 40 00:01:39,322 --> 00:01:40,557 I wrote about it. 41 00:01:41,149 --> 00:01:43,582 It started out as a cathartic exercise. 42 00:01:43,606 --> 00:01:46,664 I wrote a letter to my assaulter, 43 00:01:46,688 --> 00:01:48,783 humanizing him as "you," 44 00:01:48,807 --> 00:01:51,684 to identify him as part of the very community 45 00:01:51,708 --> 00:01:53,856 that he had so violently abused that night. 46 00:01:54,991 --> 00:01:57,265 Stressing the tidal-wave effect of his actions, 47 00:01:57,289 --> 00:01:58,505 I wrote: 48 00:01:58,920 --> 00:02:01,250 "Did you ever think of the people in your life? 49 00:02:01,841 --> 00:02:04,178 I don't know who the people in your life are. 50 00:02:04,202 --> 00:02:06,159 I don't know anything about you. 51 00:02:06,183 --> 00:02:07,815 But I do know this: 52 00:02:07,839 --> 00:02:09,920 you did not just attack me that night. 53 00:02:10,323 --> 00:02:11,836 I'm a daughter, I'm a friend, 54 00:02:11,860 --> 00:02:13,545 I'm a sister, I'm a pupil, 55 00:02:13,569 --> 00:02:14,871 I'm a cousin, I'm a niece, 56 00:02:14,895 --> 00:02:16,062 I'm a neighbor; 57 00:02:16,086 --> 00:02:18,135 I'm the employee who served everyone coffee 58 00:02:18,159 --> 00:02:19,712 in the café under the railway. 59 00:02:20,362 --> 00:02:22,848 And all the people who form these relations to me 60 00:02:22,872 --> 00:02:24,525 make up my community. 61 00:02:24,549 --> 00:02:26,684 And you assaulted every single one of them. 62 00:02:27,418 --> 00:02:30,254 You violated the truth that I will never cease to fight for, 63 00:02:30,278 --> 00:02:32,215 and which all of these people represent: 64 00:02:32,239 --> 00:02:35,509 that there are infinitely more good people in the world than bad." 65 00:02:36,790 --> 00:02:39,789 But, determined not to let this one incident make me lose faith 66 00:02:39,813 --> 00:02:42,526 in the solidarity in my community or humanity as a whole, 67 00:02:42,550 --> 00:02:47,028 I recalled the 7/7 terrorist bombings in July 2005 on London transport, 68 00:02:47,052 --> 00:02:50,452 and how the mayor of London at the time, and indeed my own parents, 69 00:02:50,476 --> 00:02:53,323 had insisted that we all get back on the tubes the next day, 70 00:02:53,347 --> 00:02:55,110 so we wouldn't be defined or changed 71 00:02:55,134 --> 00:02:57,033 by those that had made us feel unsafe. 72 00:02:57,490 --> 00:02:58,944 I told my attacker, 73 00:02:59,740 --> 00:03:01,289 "You've carried out your attack, 74 00:03:01,313 --> 00:03:03,453 but now I'm getting back on my tube. 75 00:03:04,162 --> 00:03:07,429 My community will not feel we are unsafe walking home after dark. 76 00:03:07,453 --> 00:03:09,156 We will get on the last tubes home, 77 00:03:09,180 --> 00:03:11,014 and we will walk up our streets alone, 78 00:03:11,038 --> 00:03:13,374 because we will not ingrain or submit to the idea 79 00:03:13,398 --> 00:03:16,166 that we are putting ourselves in danger in doing so. 80 00:03:16,190 --> 00:03:18,790 We will continue to come together, like an army, 81 00:03:18,814 --> 00:03:21,761 when any member of our community is threatened. 82 00:03:21,785 --> 00:03:23,895 And this is a fight you will not win." 83 00:03:25,621 --> 00:03:27,428 At the time of writing this letter -- 84 00:03:27,452 --> 00:03:28,827 (Applause) 85 00:03:28,851 --> 00:03:29,996 Thank you. 86 00:03:30,020 --> 00:03:32,020 (Applause) 87 00:03:32,717 --> 00:03:34,437 At the time of writing this letter, 88 00:03:34,461 --> 00:03:36,316 I was studying for my exams in Oxford, 89 00:03:36,340 --> 00:03:38,724 and I was working on the local student paper there. 90 00:03:38,748 --> 00:03:42,048 Despite being lucky enough to have friends and family supporting me, 91 00:03:42,072 --> 00:03:43,280 it was an isolating time. 92 00:03:43,304 --> 00:03:45,791 I didn't know anyone who'd been through this before; 93 00:03:45,815 --> 00:03:47,259 at least I didn't think I did. 94 00:03:47,283 --> 00:03:50,777 I'd read news reports, statistics, and knew how common sexual assault was, 95 00:03:50,801 --> 00:03:52,858 yet I couldn't actually name a single person 96 00:03:52,882 --> 00:03:55,965 that I'd heard speak out about an experience of this kind before. 97 00:03:55,989 --> 00:03:57,926 So in a somewhat spontaneous decision, 98 00:03:57,950 --> 00:04:00,946 I decided that I would publish my letter in the student paper, 99 00:04:00,970 --> 00:04:02,878 hoping to reach out to others in Oxford 100 00:04:02,902 --> 00:04:06,273 that might have had a similar experience and be feeling the same way. 101 00:04:06,297 --> 00:04:07,523 At the end of the letter, 102 00:04:07,547 --> 00:04:09,913 I asked others to write in with their experiences 103 00:04:09,937 --> 00:04:11,629 under the hashtag, "#NotGuilty," 104 00:04:11,653 --> 00:04:14,679 to emphasize that survivors of assault could express themselves 105 00:04:14,703 --> 00:04:17,609 without feeling shame or guilt about what happened to them -- 106 00:04:17,633 --> 00:04:20,209 to show that we could all stand up to sexual assault. 107 00:04:20,233 --> 00:04:23,065 What I never anticipated is that almost overnight, 108 00:04:23,089 --> 00:04:25,007 this published letter would go viral. 109 00:04:25,619 --> 00:04:28,145 Soon, we were receiving hundreds of stories 110 00:04:28,169 --> 00:04:29,952 from men and women across the world, 111 00:04:29,976 --> 00:04:32,648 which we began to publish on a website I set up. 112 00:04:32,672 --> 00:04:34,730 And the hashtag became a campaign. 113 00:04:35,652 --> 00:04:39,342 There was an Australian mother in her 40s who described how on an evening out, 114 00:04:39,366 --> 00:04:40,922 she was followed to the bathroom 115 00:04:40,946 --> 00:04:43,272 by a man who went to repeatedly grab her crotch. 116 00:04:43,296 --> 00:04:44,918 There was a man in the Netherlands 117 00:04:44,942 --> 00:04:47,634 who described how he was date-raped on a visit to London 118 00:04:47,658 --> 00:04:50,540 and wasn't taken seriously by anyone he reported his case to. 119 00:04:50,564 --> 00:04:53,998 I had personal Facebook messages from people in India and South America, 120 00:04:54,022 --> 00:04:57,133 saying, how can we bring the message of the campaign there? 121 00:04:57,173 --> 00:04:59,971 One of the first contributions we had was from a woman called Nikki, 122 00:04:59,995 --> 00:05:02,812 who described growing up, being molested my her own father. 123 00:05:02,836 --> 00:05:04,319 And I had friends open up to me 124 00:05:04,343 --> 00:05:07,436 about experiences ranging from those that happened last week 125 00:05:07,460 --> 00:05:10,587 to those that happened years ago, that I'd had no idea about. 126 00:05:11,326 --> 00:05:13,685 And the more we started to receive these messages, 127 00:05:13,709 --> 00:05:16,293 the more we also started to receive messages of hope -- 128 00:05:16,317 --> 00:05:18,792 people feeling empowered by this community of voices 129 00:05:18,816 --> 00:05:21,320 standing up to sexual assault and victim-blaming. 130 00:05:21,344 --> 00:05:22,643 One woman called Olivia, 131 00:05:22,667 --> 00:05:24,452 after describing how she was attacked 132 00:05:24,476 --> 00:05:27,302 by someone she had trusted and cared about for a long time, 133 00:05:27,326 --> 00:05:29,724 said, "I've read many of the stories posted here, 134 00:05:29,748 --> 00:05:32,738 and I feel hopeful that if so many women can move forward, 135 00:05:32,762 --> 00:05:33,944 then I can, too. 136 00:05:33,968 --> 00:05:35,275 I've been inspired by many, 137 00:05:35,299 --> 00:05:37,492 and I hope I can be as strong as them someday. 138 00:05:37,516 --> 00:05:38,670 I'm sure I will." 139 00:05:39,082 --> 00:05:41,808 People around the world began tweeting under this hashtag, 140 00:05:41,832 --> 00:05:44,909 and the letter was republished and covered by the national press, 141 00:05:44,933 --> 00:05:48,229 as well as being translated into several other languages worldwide. 142 00:05:48,642 --> 00:05:51,016 But something struck me about the media attention 143 00:05:51,040 --> 00:05:52,651 that this letter was attracting. 144 00:05:52,675 --> 00:05:54,753 For something to be front-page news, 145 00:05:54,777 --> 00:05:57,744 given the word "news" itself, 146 00:05:57,768 --> 00:06:01,148 we can assume it must be something new or something surprising. 147 00:06:01,172 --> 00:06:03,398 And yet sexual assault is not something new. 148 00:06:03,870 --> 00:06:06,731 Sexual assault, along with other kinds of injustices, 149 00:06:06,755 --> 00:06:08,643 is reported in the media all the time. 150 00:06:09,154 --> 00:06:10,352 But through the campaign, 151 00:06:10,376 --> 00:06:12,983 these injustices were framed as not just news stories, 152 00:06:13,007 --> 00:06:16,325 they were firsthand experiences that had affected real people, 153 00:06:16,349 --> 00:06:18,699 who were creating, with the solidarity of others, 154 00:06:18,723 --> 00:06:20,814 what they needed and had previously lacked: 155 00:06:20,838 --> 00:06:22,235 a platform to speak out, 156 00:06:22,259 --> 00:06:25,711 the reassurance they weren't alone or to blame for what happened to them 157 00:06:25,735 --> 00:06:29,364 and open discussions that would help to reduce stigma around the issue. 158 00:06:29,388 --> 00:06:33,056 The voices of those directly affected were at the forefront of the story -- 159 00:06:33,080 --> 00:06:36,306 not the voices of journalists or commentators on social media. 160 00:06:36,733 --> 00:06:39,116 And that's why the story was news. 161 00:06:40,239 --> 00:06:42,346 We live in an incredibly interconnected world 162 00:06:42,370 --> 00:06:44,270 with the proliferation of social media, 163 00:06:44,294 --> 00:06:47,927 which is of course a fantastic resource for igniting social change. 164 00:06:47,951 --> 00:06:50,678 But it's also made us increasingly reactive, 165 00:06:50,702 --> 00:06:54,089 from the smallest annoyances of, "Oh, my train's been delayed," 166 00:06:54,113 --> 00:06:58,484 to the greatest injustices of war, genocides, terrorist attacks. 167 00:06:58,508 --> 00:07:02,006 Our default response has become to leap to react to any kind of grievance 168 00:07:02,030 --> 00:07:04,178 by tweeting, Facebooking, hastagging -- 169 00:07:04,202 --> 00:07:06,854 anything to show others that we, too, have reacted. 170 00:07:07,798 --> 00:07:10,111 The problem with reacting in this manner en masse 171 00:07:10,135 --> 00:07:13,056 is it can sometimes mean that we don't actually react at all, 172 00:07:13,080 --> 00:07:15,529 not in the sense of actually doing anything, anyway. 173 00:07:15,553 --> 00:07:17,291 It might make ourselves feel better, 174 00:07:17,315 --> 00:07:19,866 like we've contributed to a group mourning or outrage, 175 00:07:19,890 --> 00:07:21,852 but it doesn't actually change anything. 176 00:07:21,876 --> 00:07:23,040 And what's more, 177 00:07:23,064 --> 00:07:24,868 it can sometimes drown out the voices 178 00:07:24,892 --> 00:07:26,990 of those directly affected by the injustice, 179 00:07:27,014 --> 00:07:28,593 whose needs must be heard. 180 00:07:29,780 --> 00:07:33,633 Worrying, too, is the tendency for some reactions to injustice 181 00:07:33,657 --> 00:07:35,254 to build even more walls, 182 00:07:35,278 --> 00:07:38,640 being quick to point fingers with the hope of providing easy solutions 183 00:07:38,664 --> 00:07:39,857 to complex problems. 184 00:07:40,328 --> 00:07:42,867 One British tabloid, on the publication of my letter, 185 00:07:42,891 --> 00:07:44,420 branded a headline stating, 186 00:07:44,444 --> 00:07:48,101 "Oxford Student Launches Online Campaign to Shame Attacker." 187 00:07:49,567 --> 00:07:51,834 But the campaign never meant to shame anyone. 188 00:07:52,237 --> 00:07:55,384 It meant to let people speak and to make others listen. 189 00:07:56,186 --> 00:07:59,600 Divisive Twitter trolls were quick to create even more injustice, 190 00:07:59,624 --> 00:08:02,574 commenting on my attacker's ethnicity or class 191 00:08:02,598 --> 00:08:04,835 to push their own prejudiced agendas. 192 00:08:05,381 --> 00:08:08,842 And some even accused me of feigning the whole thing 193 00:08:08,866 --> 00:08:10,972 to push, and I quote, 194 00:08:10,996 --> 00:08:14,810 my "feminist agenda of man-hating." 195 00:08:14,834 --> 00:08:15,896 (Laughter) 196 00:08:15,920 --> 00:08:17,080 I know, right? 197 00:08:17,104 --> 00:08:19,969 As if I'm going to be like, "Hey guys! Sorry I can't make it, 198 00:08:19,993 --> 00:08:22,358 I'm busy trying to hate the entire male population 199 00:08:22,382 --> 00:08:23,767 by the time I'm 30." 200 00:08:23,791 --> 00:08:24,929 (Laughter) 201 00:08:24,953 --> 00:08:27,001 Now, I'm almost sure 202 00:08:27,025 --> 00:08:29,997 that these people wouldn't say the things they say in person. 203 00:08:30,021 --> 00:08:32,783 But it's as if because they might be behind a screen, 204 00:08:32,807 --> 00:08:34,366 in the comfort in their own home 205 00:08:34,390 --> 00:08:35,541 when on social media, 206 00:08:35,565 --> 00:08:38,219 people forget that what they're doing is a public act -- 207 00:08:38,243 --> 00:08:41,019 that other people will be reading it and be affected by it. 208 00:08:41,043 --> 00:08:43,772 Returning to my analogy of getting back on our trains, 209 00:08:44,640 --> 00:08:47,473 another main concern I have about this noise that escalates 210 00:08:47,497 --> 00:08:49,373 from our online responses to injustice 211 00:08:49,397 --> 00:08:52,872 is that it can very easily slip into portraying us as the affected party, 212 00:08:52,896 --> 00:08:54,916 which can lead to a sense of defeatism, 213 00:08:54,940 --> 00:08:58,659 a kind of mental barrier to seeing any opportunity for positivity or change 214 00:08:58,683 --> 00:09:00,258 after a negative situation. 215 00:09:01,092 --> 00:09:03,327 A couple of months before the campaign started 216 00:09:03,351 --> 00:09:04,792 or any of this happened to me, 217 00:09:04,816 --> 00:09:06,562 I went to a TEDx event in Oxford, 218 00:09:06,586 --> 00:09:08,521 and I saw Zelda la Grange speak, 219 00:09:08,545 --> 00:09:10,806 the former private secretary to Nelson Mandela. 220 00:09:10,830 --> 00:09:12,975 One of the stories she told really struck me. 221 00:09:13,755 --> 00:09:15,824 She spoke of when Mandela was taken to court 222 00:09:15,848 --> 00:09:17,438 by the South African Rugby Union 223 00:09:17,462 --> 00:09:20,013 after he commissioned an inquiry into sports affairs. 224 00:09:20,037 --> 00:09:21,188 In the courtroom, 225 00:09:21,212 --> 00:09:24,203 he went up to the South African Rugby Union's lawyers, 226 00:09:24,227 --> 00:09:25,387 shook them by the hand 227 00:09:25,411 --> 00:09:27,854 and conversed with them, each in their own language. 228 00:09:27,878 --> 00:09:29,218 And Zelda wanted to protest, 229 00:09:29,242 --> 00:09:31,149 saying they had no right to his respect 230 00:09:31,173 --> 00:09:33,448 after this injustice they had caused him. 231 00:09:33,837 --> 00:09:35,549 He turned to her and said, 232 00:09:36,324 --> 00:09:40,453 "You must never allow the enemy to determine the grounds for battle." 233 00:09:41,900 --> 00:09:43,610 At the time of hearing these words, 234 00:09:43,634 --> 00:09:45,902 I didn't really know why they were so important, 235 00:09:45,926 --> 00:09:49,287 but I felt they were, and I wrote them down in a notebook I had on me. 236 00:09:49,311 --> 00:09:51,808 But I've thought about this line a lot ever since. 237 00:09:52,198 --> 00:09:54,715 Revenge, or the expression of hatred 238 00:09:54,739 --> 00:09:56,675 towards those who have done us injustice 239 00:09:56,699 --> 00:09:59,713 may feel like a human instinct in the face of wrong, 240 00:09:59,737 --> 00:10:01,651 but we need to break out of these cycles 241 00:10:01,675 --> 00:10:04,783 if we are to hope to transform negative events of injustice 242 00:10:04,807 --> 00:10:06,510 into positive social change. 243 00:10:06,906 --> 00:10:08,079 To do otherwise 244 00:10:08,103 --> 00:10:11,382 continues to let the enemy determine the grounds for battle, 245 00:10:11,406 --> 00:10:12,592 creates a binary, 246 00:10:12,616 --> 00:10:15,120 where we who have suffered become the affected, 247 00:10:15,144 --> 00:10:17,524 pitted against them, the perpetrators. 248 00:10:18,143 --> 00:10:20,013 And just like we got back on our tubes, 249 00:10:20,037 --> 00:10:23,073 we can't let our platforms for interconnectivity and community 250 00:10:23,097 --> 00:10:25,169 be the places that we settle for defeat. 251 00:10:27,072 --> 00:10:30,588 But I don't want to discourage a social media response, 252 00:10:30,612 --> 00:10:33,279 because I owe the development of the #NotGuilty campaign 253 00:10:33,303 --> 00:10:34,847 almost entirely to social media. 254 00:10:34,871 --> 00:10:37,396 But I do want to encourage a more considered approach 255 00:10:37,420 --> 00:10:39,543 to the way we use it to respond to injustice. 256 00:10:39,567 --> 00:10:42,018 The start, I think, is to ask ourselves two things. 257 00:10:42,042 --> 00:10:44,574 Firstly: Why do I feel this injustice? 258 00:10:44,598 --> 00:10:46,904 In my case, there were several answers to this. 259 00:10:46,928 --> 00:10:49,161 Someone had hurt me and those who I loved, 260 00:10:49,185 --> 00:10:52,085 under the assumption they wouldn't have to be held to account 261 00:10:52,109 --> 00:10:54,022 or recognize the damage they had caused. 262 00:10:54,046 --> 00:10:56,954 Not only that, but thousands of men and women suffer every day 263 00:10:56,978 --> 00:10:58,696 from sexual abuse, often in silence, 264 00:10:58,720 --> 00:11:02,272 yet it's still a problem we don't give the same airtime to as other issues. 265 00:11:02,296 --> 00:11:04,816 It's still an issue many people blame victims for. 266 00:11:04,840 --> 00:11:08,122 Next, ask yourself: How, in recognizing these reasons, 267 00:11:08,146 --> 00:11:09,822 could I go about reversing them? 268 00:11:10,183 --> 00:11:13,771 With us, this was holding my attacker to account -- and many others. 269 00:11:13,795 --> 00:11:16,401 It was calling them out on the effect they had caused. 270 00:11:16,425 --> 00:11:19,159 It was giving airtime to the issue of sexual assault, 271 00:11:19,183 --> 00:11:22,544 opening up discussions amongst friends, amongst families, in the media 272 00:11:22,568 --> 00:11:24,209 that had been closed for too long, 273 00:11:24,233 --> 00:11:26,590 and stressing that victims shouldn't feel to blame 274 00:11:26,614 --> 00:11:27,885 for what happened to them. 275 00:11:27,909 --> 00:11:31,227 We might still have a long way to go in solving this problem entirely. 276 00:11:31,251 --> 00:11:32,402 But in this way, 277 00:11:32,426 --> 00:11:35,737 we can begin to use social media as an active tool for social justice, 278 00:11:35,761 --> 00:11:37,859 as a tool to educate, to stimulate dialogues, 279 00:11:37,883 --> 00:11:40,568 to make those in positions of authority aware of an issue 280 00:11:40,592 --> 00:11:43,113 by listening to those directly affected by it. 281 00:11:44,112 --> 00:11:48,582 Because sometimes these questions don't have easy answers. 282 00:11:48,606 --> 00:11:50,272 In fact, they rarely do. 283 00:11:50,715 --> 00:11:53,979 But this doesn't mean we still can't give them a considered response. 284 00:11:54,370 --> 00:11:56,574 In situations where you can't go about thinking 285 00:11:56,598 --> 00:11:58,693 how you'd reverse this feeling of injustice, 286 00:11:58,717 --> 00:12:01,371 you can still think, maybe not what you can do, 287 00:12:01,395 --> 00:12:02,944 but what you can not do. 288 00:12:03,681 --> 00:12:07,373 You can not build further walls by fighting injustice with more prejudice, 289 00:12:07,397 --> 00:12:08,559 more hatred. 290 00:12:08,894 --> 00:12:12,736 You can not speak over those directly affected by an injustice. 291 00:12:13,121 --> 00:12:17,100 And you can not react to injustice, only to forget about it the next day, 292 00:12:17,124 --> 00:12:19,432 just because the rest of Twitter has moved on. 293 00:12:20,078 --> 00:12:24,265 Sometimes not reacting instantly is, ironically, 294 00:12:24,289 --> 00:12:26,683 the best immediate course of action we can take. 295 00:12:27,919 --> 00:12:31,729 Because we might be angry, upset and energized by injustice, 296 00:12:32,219 --> 00:12:34,522 but let's consider our responses. 297 00:12:35,413 --> 00:12:38,649 Let us hold people to account, without descending into a culture 298 00:12:38,673 --> 00:12:41,459 that thrives off shaming and injustice ourselves. 299 00:12:42,345 --> 00:12:43,992 Let us remember that distinction, 300 00:12:44,016 --> 00:12:46,214 so often forgotten by internet users, 301 00:12:46,238 --> 00:12:48,678 between criticism and insult. 302 00:12:49,330 --> 00:12:51,346 Let us not forget to think before we speak, 303 00:12:51,370 --> 00:12:53,787 just because we might have a screen in front of us. 304 00:12:53,811 --> 00:12:55,782 And when we create noise on social media, 305 00:12:55,806 --> 00:12:58,124 let it not drown out the needs of those affected, 306 00:12:58,148 --> 00:13:00,589 but instead let it amplify their voices, 307 00:13:00,613 --> 00:13:03,555 so the internet becomes a place where you're not the exception 308 00:13:03,579 --> 00:13:06,747 if you speak out about something that has actually happened to you. 309 00:13:06,771 --> 00:13:08,824 All these considered approaches to injustice 310 00:13:08,848 --> 00:13:11,544 evoke the very keystones on which the internet was built: 311 00:13:12,317 --> 00:13:14,572 to network, to have signal, to connect -- 312 00:13:14,596 --> 00:13:17,088 all these terms that imply bringing people together, 313 00:13:17,112 --> 00:13:18,335 not pushing people apart. 314 00:13:19,443 --> 00:13:23,165 Because if you look up the word "justice" in the dictionary, 315 00:13:23,977 --> 00:13:25,243 before punishment, 316 00:13:25,267 --> 00:13:28,543 before administration of law or judicial authority, 317 00:13:29,529 --> 00:13:30,775 you get: 318 00:13:30,799 --> 00:13:32,911 "The maintenance of what is right." 319 00:13:33,794 --> 00:13:37,560 And I think there are few things more "right" in this world 320 00:13:37,584 --> 00:13:39,320 than bringing people together, 321 00:13:39,344 --> 00:13:40,646 than unions. 322 00:13:41,395 --> 00:13:43,892 And if we allow social media to deliver that, 323 00:13:43,916 --> 00:13:47,854 then it can deliver a very powerful form of justice, indeed. 324 00:13:48,477 --> 00:13:49,706 Thank you very much. 325 00:13:49,730 --> 00:13:56,615 (Applause)