WEBVTT 00:00:01.097 --> 00:00:03.134 It was April, last year. 00:00:03.714 --> 00:00:05.461 I was on an evening out with friends 00:00:05.485 --> 00:00:07.238 to celebrate one of their birthdays. 00:00:07.677 --> 00:00:10.070 We hadn't been all together for a couple of weeks; 00:00:10.094 --> 00:00:12.490 it was a perfect evening, as we were all reunited. NOTE Paragraph 00:00:13.220 --> 00:00:14.473 At the end of the evening, 00:00:14.497 --> 00:00:18.182 I caught the last underground train back to the other side of London. 00:00:18.663 --> 00:00:20.455 The journey was smooth. 00:00:20.479 --> 00:00:21.987 I got back to my local station 00:00:22.011 --> 00:00:24.038 and I began the 10-minute walk home. 00:00:25.159 --> 00:00:27.523 As I turned the corner onto my street, 00:00:27.547 --> 00:00:29.063 my house in sight up ahead, 00:00:29.596 --> 00:00:30.980 I heard footsteps behind me 00:00:31.004 --> 00:00:33.167 that seemed to have approached out of nowhere 00:00:33.191 --> 00:00:34.591 and were picking up pace. 00:00:35.778 --> 00:00:38.305 Before I had time to process what was happening, 00:00:38.329 --> 00:00:41.460 a hand was clapped around my mouth so that I could not breathe, 00:00:41.484 --> 00:00:44.184 and the young man behind me dragged me to the ground, 00:00:44.208 --> 00:00:46.334 beat my head repeatedly against the pavement 00:00:46.358 --> 00:00:48.340 until my face began to bleed, 00:00:48.364 --> 00:00:50.572 kicking me in the back and neck 00:00:50.596 --> 00:00:52.248 while he began to assault me, 00:00:52.272 --> 00:00:54.734 ripping off my clothes and telling me to "shut up," 00:00:54.758 --> 00:00:56.417 as I struggled to cry for help. 00:00:57.423 --> 00:00:59.819 With each smack of my head to the concrete ground, 00:00:59.843 --> 00:01:02.773 a question echoed through my mind that still haunts me today: 00:01:03.118 --> 00:01:05.327 "Is this going to be how it all ends?" NOTE Paragraph 00:01:06.828 --> 00:01:09.740 Little could I have realized, I'd been followed the whole way 00:01:09.764 --> 00:01:11.715 from the moment I left the station. 00:01:11.739 --> 00:01:12.942 And hours later, 00:01:12.966 --> 00:01:16.510 I was standing topless and barelegged in front of the police, 00:01:16.534 --> 00:01:19.306 having the cuts and bruises on my naked body photographed 00:01:19.330 --> 00:01:20.852 for forensic evidence. NOTE Paragraph 00:01:21.956 --> 00:01:25.195 Now, there are few words to describe the all-consuming feelings 00:01:25.219 --> 00:01:28.424 of vulnerability, shame, upset and injustice that I was ridden with 00:01:28.448 --> 00:01:30.504 in that moment and for the weeks to come. 00:01:31.868 --> 00:01:34.492 But wanting to find a way to condense these feelings 00:01:34.516 --> 00:01:36.838 into something ordered that I could work through, 00:01:36.862 --> 00:01:38.997 I decided to do what felt most natural to me: 00:01:39.322 --> 00:01:40.557 I wrote about it. NOTE Paragraph 00:01:41.149 --> 00:01:43.582 It started out as a cathartic exercise. 00:01:43.606 --> 00:01:46.664 I wrote a letter to my assaulter, 00:01:46.688 --> 00:01:48.783 humanizing him as "you," 00:01:48.807 --> 00:01:51.684 to identify him as part of the very community 00:01:51.708 --> 00:01:53.856 that he had so violently abused that night. NOTE Paragraph 00:01:54.991 --> 00:01:57.265 Stressing the tidal-wave effect of his actions, 00:01:57.289 --> 00:01:58.505 I wrote: 00:01:58.920 --> 00:02:01.250 "Did you ever think of the people in your life? 00:02:01.841 --> 00:02:04.178 I don't know who the people in your life are. 00:02:04.202 --> 00:02:06.159 I don't know anything about you. 00:02:06.183 --> 00:02:07.815 But I do know this: 00:02:07.839 --> 00:02:09.920 you did not just attack me that night. 00:02:10.323 --> 00:02:11.836 I'm a daughter, I'm a friend, 00:02:11.860 --> 00:02:13.545 I'm a sister, I'm a pupil, 00:02:13.569 --> 00:02:14.871 I'm a cousin, I'm a niece, 00:02:14.895 --> 00:02:16.062 I'm a neighbor; 00:02:16.086 --> 00:02:18.135 I'm the employee who served everyone coffee 00:02:18.159 --> 00:02:19.712 in the café under the railway. 00:02:20.362 --> 00:02:22.848 And all the people who form these relations to me 00:02:22.872 --> 00:02:24.525 make up my community. 00:02:24.549 --> 00:02:26.684 And you assaulted every single one of them. 00:02:27.418 --> 00:02:30.254 You violated the truth that I will never cease to fight for, 00:02:30.278 --> 00:02:32.215 and which all of these people represent: 00:02:32.239 --> 00:02:35.509 that there are infinitely more good people in the world than bad." NOTE Paragraph 00:02:36.790 --> 00:02:39.789 But, determined not to let this one incident make me lose faith 00:02:39.813 --> 00:02:42.526 in the solidarity in my community or humanity as a whole, 00:02:42.550 --> 00:02:47.028 I recalled the 7/7 terrorist bombings in July 2005 on London transport, 00:02:47.052 --> 00:02:50.452 and how the mayor of London at the time, and indeed my own parents, 00:02:50.476 --> 00:02:53.323 had insisted that we all get back on the tubes the next day, 00:02:53.347 --> 00:02:55.110 so we wouldn't be defined or changed 00:02:55.134 --> 00:02:57.033 by those that had made us feel unsafe. NOTE Paragraph 00:02:57.490 --> 00:02:58.944 I told my attacker, 00:02:59.740 --> 00:03:01.289 "You've carried out your attack, 00:03:01.313 --> 00:03:03.453 but now I'm getting back on my tube. 00:03:04.162 --> 00:03:07.429 My community will not feel we are unsafe walking home after dark. 00:03:07.453 --> 00:03:09.156 We will get on the last tubes home, 00:03:09.180 --> 00:03:11.014 and we will walk up our streets alone, 00:03:11.038 --> 00:03:13.374 because we will not ingrain or submit to the idea 00:03:13.398 --> 00:03:16.166 that we are putting ourselves in danger in doing so. 00:03:16.190 --> 00:03:18.790 We will continue to come together, like an army, 00:03:18.814 --> 00:03:21.761 when any member of our community is threatened. 00:03:21.785 --> 00:03:23.895 And this is a fight you will not win." NOTE Paragraph 00:03:25.621 --> 00:03:27.428 At the time of writing this letter -- NOTE Paragraph 00:03:27.452 --> 00:03:28.827 (Applause) NOTE Paragraph 00:03:28.851 --> 00:03:29.996 Thank you. NOTE Paragraph 00:03:30.020 --> 00:03:32.020 (Applause) NOTE Paragraph 00:03:32.717 --> 00:03:34.437 At the time of writing this letter, 00:03:34.461 --> 00:03:36.316 I was studying for my exams in Oxford, 00:03:36.340 --> 00:03:38.724 and I was working on the local student paper there. 00:03:38.748 --> 00:03:42.048 Despite being lucky enough to have friends and family supporting me, 00:03:42.072 --> 00:03:43.280 it was an isolating time. 00:03:43.304 --> 00:03:45.791 I didn't know anyone who'd been through this before; 00:03:45.815 --> 00:03:47.259 at least I didn't think I did. 00:03:47.283 --> 00:03:50.777 I'd read news reports, statistics, and knew how common sexual assault was, 00:03:50.801 --> 00:03:52.858 yet I couldn't actually name a single person 00:03:52.882 --> 00:03:55.965 that I'd heard speak out about an experience of this kind before. NOTE Paragraph 00:03:55.989 --> 00:03:57.926 So in a somewhat spontaneous decision, 00:03:57.950 --> 00:04:00.946 I decided that I would publish my letter in the student paper, 00:04:00.970 --> 00:04:02.878 hoping to reach out to others in Oxford 00:04:02.902 --> 00:04:06.273 that might have had a similar experience and be feeling the same way. 00:04:06.297 --> 00:04:07.523 At the end of the letter, 00:04:07.547 --> 00:04:09.913 I asked others to write in with their experiences 00:04:09.937 --> 00:04:11.629 under the hashtag, "#NotGuilty," 00:04:11.653 --> 00:04:14.679 to emphasize that survivors of assault could express themselves 00:04:14.703 --> 00:04:17.609 without feeling shame or guilt about what happened to them -- 00:04:17.633 --> 00:04:20.209 to show that we could all stand up to sexual assault. NOTE Paragraph 00:04:20.233 --> 00:04:23.065 What I never anticipated is that almost overnight, 00:04:23.089 --> 00:04:25.007 this published letter would go viral. 00:04:25.619 --> 00:04:28.145 Soon, we were receiving hundreds of stories 00:04:28.169 --> 00:04:29.952 from men and women across the world, 00:04:29.976 --> 00:04:32.648 which we began to publish on a website I set up. 00:04:32.672 --> 00:04:34.730 And the hashtag became a campaign. NOTE Paragraph 00:04:35.652 --> 00:04:39.342 There was an Australian mother in her 40s who described how on an evening out, 00:04:39.366 --> 00:04:40.922 she was followed to the bathroom 00:04:40.946 --> 00:04:43.272 by a man who went to repeatedly grab her crotch. 00:04:43.296 --> 00:04:44.918 There was a man in the Netherlands 00:04:44.942 --> 00:04:47.634 who described how he was date-raped on a visit to London 00:04:47.658 --> 00:04:50.540 and wasn't taken seriously by anyone he reported his case to. 00:04:50.564 --> 00:04:53.998 I had personal Facebook messages from people in India and South America, 00:04:54.022 --> 00:04:57.133 saying, how can we bring the message of the campaign there? 00:04:57.173 --> 00:04:59.971 One of the first contributions we had was from a woman called Nikki, 00:04:59.995 --> 00:05:02.812 who described growing up, being molested my her own father. 00:05:02.836 --> 00:05:04.319 And I had friends open up to me 00:05:04.343 --> 00:05:07.436 about experiences ranging from those that happened last week 00:05:07.460 --> 00:05:10.587 to those that happened years ago, that I'd had no idea about. NOTE Paragraph 00:05:11.326 --> 00:05:13.685 And the more we started to receive these messages, 00:05:13.709 --> 00:05:16.293 the more we also started to receive messages of hope -- 00:05:16.317 --> 00:05:18.792 people feeling empowered by this community of voices 00:05:18.816 --> 00:05:21.320 standing up to sexual assault and victim-blaming. 00:05:21.344 --> 00:05:22.643 One woman called Olivia, 00:05:22.667 --> 00:05:24.452 after describing how she was attacked 00:05:24.476 --> 00:05:27.302 by someone she had trusted and cared about for a long time, 00:05:27.326 --> 00:05:29.724 said, "I've read many of the stories posted here, 00:05:29.748 --> 00:05:32.738 and I feel hopeful that if so many women can move forward, 00:05:32.762 --> 00:05:33.944 then I can, too. 00:05:33.968 --> 00:05:35.275 I've been inspired by many, 00:05:35.299 --> 00:05:37.492 and I hope I can be as strong as them someday. 00:05:37.516 --> 00:05:38.670 I'm sure I will." NOTE Paragraph 00:05:39.082 --> 00:05:41.808 People around the world began tweeting under this hashtag, 00:05:41.832 --> 00:05:44.909 and the letter was republished and covered by the national press, 00:05:44.933 --> 00:05:48.229 as well as being translated into several other languages worldwide. NOTE Paragraph 00:05:48.642 --> 00:05:51.016 But something struck me about the media attention 00:05:51.040 --> 00:05:52.651 that this letter was attracting. 00:05:52.675 --> 00:05:54.753 For something to be front-page news, 00:05:54.777 --> 00:05:57.744 given the word "news" itself, 00:05:57.768 --> 00:06:01.148 we can assume it must be something new or something surprising. 00:06:01.172 --> 00:06:03.398 And yet sexual assault is not something new. 00:06:03.870 --> 00:06:06.731 Sexual assault, along with other kinds of injustices, 00:06:06.755 --> 00:06:08.643 is reported in the media all the time. 00:06:09.154 --> 00:06:10.352 But through the campaign, 00:06:10.376 --> 00:06:12.983 these injustices were framed as not just news stories, 00:06:13.007 --> 00:06:16.325 they were firsthand experiences that had affected real people, 00:06:16.349 --> 00:06:18.699 who were creating, with the solidarity of others, 00:06:18.723 --> 00:06:20.814 what they needed and had previously lacked: 00:06:20.838 --> 00:06:22.235 a platform to speak out, 00:06:22.259 --> 00:06:25.711 the reassurance they weren't alone or to blame for what happened to them 00:06:25.735 --> 00:06:29.364 and open discussions that would help to reduce stigma around the issue. 00:06:29.388 --> 00:06:33.056 The voices of those directly affected were at the forefront of the story -- 00:06:33.080 --> 00:06:36.306 not the voices of journalists or commentators on social media. 00:06:36.733 --> 00:06:39.116 And that's why the story was news. NOTE Paragraph 00:06:40.239 --> 00:06:42.346 We live in an incredibly interconnected world 00:06:42.370 --> 00:06:44.270 with the proliferation of social media, 00:06:44.294 --> 00:06:47.927 which is of course a fantastic resource for igniting social change. 00:06:47.951 --> 00:06:50.678 But it's also made us increasingly reactive, 00:06:50.702 --> 00:06:54.089 from the smallest annoyances of, "Oh, my train's been delayed," 00:06:54.113 --> 00:06:58.484 to the greatest injustices of war, genocides, terrorist attacks. 00:06:58.508 --> 00:07:02.006 Our default response has become to leap to react to any kind of grievance 00:07:02.030 --> 00:07:04.178 by tweeting, Facebooking, hastagging -- 00:07:04.202 --> 00:07:06.854 anything to show others that we, too, have reacted. NOTE Paragraph 00:07:07.798 --> 00:07:10.111 The problem with reacting in this manner en masse 00:07:10.135 --> 00:07:13.056 is it can sometimes mean that we don't actually react at all, 00:07:13.080 --> 00:07:15.529 not in the sense of actually doing anything, anyway. 00:07:15.553 --> 00:07:17.291 It might make ourselves feel better, 00:07:17.315 --> 00:07:19.866 like we've contributed to a group mourning or outrage, 00:07:19.890 --> 00:07:21.852 but it doesn't actually change anything. 00:07:21.876 --> 00:07:23.040 And what's more, 00:07:23.064 --> 00:07:24.868 it can sometimes drown out the voices 00:07:24.892 --> 00:07:26.990 of those directly affected by the injustice, 00:07:27.014 --> 00:07:28.593 whose needs must be heard. NOTE Paragraph 00:07:29.780 --> 00:07:33.633 Worrying, too, is the tendency for some reactions to injustice 00:07:33.657 --> 00:07:35.254 to build even more walls, 00:07:35.278 --> 00:07:38.640 being quick to point fingers with the hope of providing easy solutions 00:07:38.664 --> 00:07:39.857 to complex problems. 00:07:40.328 --> 00:07:42.867 One British tabloid, on the publication of my letter, 00:07:42.891 --> 00:07:44.420 branded a headline stating, 00:07:44.444 --> 00:07:48.101 "Oxford Student Launches Online Campaign to Shame Attacker." 00:07:49.567 --> 00:07:51.834 But the campaign never meant to shame anyone. 00:07:52.237 --> 00:07:55.384 It meant to let people speak and to make others listen. 00:07:56.186 --> 00:07:59.600 Divisive Twitter trolls were quick to create even more injustice, 00:07:59.624 --> 00:08:02.574 commenting on my attacker's ethnicity or class 00:08:02.598 --> 00:08:04.835 to push their own prejudiced agendas. 00:08:05.381 --> 00:08:08.842 And some even accused me of feigning the whole thing 00:08:08.866 --> 00:08:10.972 to push, and I quote, 00:08:10.996 --> 00:08:14.810 my "feminist agenda of man-hating." NOTE Paragraph 00:08:14.834 --> 00:08:15.896 (Laughter) NOTE Paragraph 00:08:15.920 --> 00:08:17.080 I know, right? 00:08:17.104 --> 00:08:19.969 As if I'm going to be like, "Hey guys! Sorry I can't make it, 00:08:19.993 --> 00:08:22.358 I'm busy trying to hate the entire male population 00:08:22.382 --> 00:08:23.767 by the time I'm 30." NOTE Paragraph 00:08:23.791 --> 00:08:24.929 (Laughter) NOTE Paragraph 00:08:24.953 --> 00:08:27.001 Now, I'm almost sure 00:08:27.025 --> 00:08:29.997 that these people wouldn't say the things the say in person. 00:08:30.021 --> 00:08:32.783 But it's as if because they might be behind a screen, 00:08:32.807 --> 00:08:34.366 in the comfort in their own home 00:08:34.390 --> 00:08:35.541 when on social media, 00:08:35.565 --> 00:08:38.219 people forget that what they're doing is a public act -- 00:08:38.243 --> 00:08:41.019 that other people will be reading it and be affected by it. NOTE Paragraph 00:08:41.043 --> 00:08:43.772 Returning to my analogy of getting back on our trains, 00:08:44.640 --> 00:08:47.473 another main concern I have about this noise that escalates 00:08:47.497 --> 00:08:49.373 from our online responses to injustice 00:08:49.397 --> 00:08:52.872 is that it can very easily slip into portraying us as the affected party, 00:08:52.896 --> 00:08:54.916 which can lead to a sense of defeatism, 00:08:54.940 --> 00:08:58.659 a kind of mental barrier to seeing any opportunity for positivity or change 00:08:58.683 --> 00:09:00.258 after a negative situation. NOTE Paragraph 00:09:01.092 --> 00:09:03.327 A couple of months before the campaign started 00:09:03.351 --> 00:09:04.792 or any of this happened to me, 00:09:04.816 --> 00:09:06.562 I went to a TEDx event in Oxford, 00:09:06.586 --> 00:09:08.521 and I saw Zelda la Grange speak, 00:09:08.545 --> 00:09:10.806 the former private secretary to Nelson Mandela. 00:09:10.830 --> 00:09:12.975 One of the stories she told really struck me. 00:09:13.755 --> 00:09:15.824 She spoke of when Mandela was taken to court 00:09:15.848 --> 00:09:17.438 by the South African Rugby Union 00:09:17.462 --> 00:09:20.013 after he commissioned an inquiry into sports affairs. 00:09:20.037 --> 00:09:21.188 In the courtroom, 00:09:21.212 --> 00:09:24.203 he went up to the South African Rugby Union's lawyers, 00:09:24.227 --> 00:09:25.387 shook them by the hand 00:09:25.411 --> 00:09:27.854 and conversed with them, each in their own language. 00:09:27.878 --> 00:09:29.218 And Zelda wanted to protest, 00:09:29.242 --> 00:09:31.149 saying they had no right to his respect 00:09:31.173 --> 00:09:33.448 after this injustice they had caused him. NOTE Paragraph 00:09:33.837 --> 00:09:35.549 He turned to her and said, 00:09:36.324 --> 00:09:40.453 "You must never allow the enemy to determine the grounds for battle." NOTE Paragraph 00:09:41.900 --> 00:09:43.610 At the time of hearing these words, 00:09:43.634 --> 00:09:45.902 I didn't really know why they were so important, 00:09:45.926 --> 00:09:49.287 but I felt they were, and I wrote them down in a notebook I had on me. 00:09:49.311 --> 00:09:51.808 But I've thought about this line a lot ever since. NOTE Paragraph 00:09:52.198 --> 00:09:54.715 Revenge, or the expression of hatred 00:09:54.739 --> 00:09:56.675 towards those who have done us injustice 00:09:56.699 --> 00:09:59.713 may feel like a human instinct in the face of wrong, 00:09:59.737 --> 00:10:01.651 but we need to break out of these cycles 00:10:01.675 --> 00:10:04.783 if we are to hope to transform negative events of injustice 00:10:04.807 --> 00:10:06.510 into positive social change. 00:10:06.906 --> 00:10:08.079 To do otherwise 00:10:08.103 --> 00:10:11.382 continues to let the enemy determine the grounds for battle, 00:10:11.406 --> 00:10:12.592 creates a binary, 00:10:12.616 --> 00:10:15.120 where we who have suffered become the affected, 00:10:15.144 --> 00:10:17.524 pitted against them, the perpetrators. 00:10:18.143 --> 00:10:20.013 And just like we got back on our tubes, 00:10:20.037 --> 00:10:23.073 we can't let our platforms for interconnectivity and community 00:10:23.097 --> 00:10:25.169 be the places that we settle for defeat. NOTE Paragraph 00:10:27.072 --> 00:10:30.588 But I don't want to discourage a social media response, 00:10:30.612 --> 00:10:33.279 because I owe the development of the #NotGuilty campaign 00:10:33.303 --> 00:10:34.847 almost entirely to social media. 00:10:34.871 --> 00:10:37.396 But I do want to encourage a more considered approach 00:10:37.420 --> 00:10:39.543 to the way we use it to respond to injustice. NOTE Paragraph 00:10:39.567 --> 00:10:42.018 The start, I think, is to ask ourselves two things. 00:10:42.042 --> 00:10:44.574 Firstly: Why do I feel this injustice? 00:10:44.598 --> 00:10:46.904 In my case, there were several answers to this. 00:10:46.928 --> 00:10:49.161 Someone had hurt me and those who I loved, 00:10:49.185 --> 00:10:52.085 under the assumption they wouldn't have to be held to account 00:10:52.109 --> 00:10:54.022 or recognize the damage they had caused. 00:10:54.046 --> 00:10:56.954 Not only that, but thousands of men and women suffer every day 00:10:56.978 --> 00:10:58.696 from sexual abuse, often in silence, 00:10:58.720 --> 00:11:02.272 yet it's still a problem we don't give the same airtime to as other issues. 00:11:02.296 --> 00:11:04.816 It's still an issue many people blame victims for. NOTE Paragraph 00:11:04.840 --> 00:11:08.122 Next, ask yourself: How, in recognizing these reasons, 00:11:08.146 --> 00:11:09.822 could I go about reversing them? 00:11:10.183 --> 00:11:13.771 With us, this was holding my attacker to account -- and many others. 00:11:13.795 --> 00:11:16.401 It was calling them out on the effect they had caused. 00:11:16.425 --> 00:11:19.159 It was giving airtime to the issue of sexual assault, 00:11:19.183 --> 00:11:22.544 opening up discussions amongst friends, amongst families, in the media 00:11:22.568 --> 00:11:24.209 that had been closed for too long, 00:11:24.233 --> 00:11:26.590 and stressing that victims shouldn't feel to blame 00:11:26.614 --> 00:11:27.885 for what happened to them. 00:11:27.909 --> 00:11:31.227 We might still have a long way to go in solving this problem entirely. 00:11:31.251 --> 00:11:32.402 But in this way, 00:11:32.426 --> 00:11:35.737 we can begin to use social media as an active tool for social justice, 00:11:35.761 --> 00:11:37.859 as a tool to educate, to stimulate dialogues, 00:11:37.883 --> 00:11:40.568 to make those in positions of authority aware of an issue 00:11:40.592 --> 00:11:43.113 by listening to those directly affected by it. NOTE Paragraph 00:11:44.112 --> 00:11:48.582 Because sometimes these questions don't have easy answers. 00:11:48.606 --> 00:11:50.272 In fact, they rarely do. 00:11:50.715 --> 00:11:53.979 But this doesn't mean we still can't give them a considered response. 00:11:54.370 --> 00:11:56.574 In situations where you can't go about thinking 00:11:56.598 --> 00:11:58.693 how you'd reverse this feeling of injustice, 00:11:58.717 --> 00:12:01.371 you can still think, maybe not what you can do, 00:12:01.395 --> 00:12:02.944 but what you can not do. 00:12:03.681 --> 00:12:07.373 You can not build further walls by fighting injustice with more prejudice, 00:12:07.397 --> 00:12:08.559 more hatred. 00:12:08.894 --> 00:12:12.736 You can not speak over those directly affected by an injustice. 00:12:13.121 --> 00:12:17.100 And you can not react to injustice, only to forget about it the next day, 00:12:17.124 --> 00:12:19.432 just because the rest of Twitter has moved on. NOTE Paragraph 00:12:20.078 --> 00:12:24.265 Sometimes not reacting instantly is, ironically, 00:12:24.289 --> 00:12:26.683 the best immediate course of action we can take. 00:12:27.919 --> 00:12:31.729 Because we might be angry, upset and energized by injustice, 00:12:32.219 --> 00:12:34.522 but let's consider our responses. 00:12:35.413 --> 00:12:38.649 Let us hold people to account, without descending into a culture 00:12:38.673 --> 00:12:41.459 that thrives off shaming and injustice ourselves. 00:12:42.345 --> 00:12:43.992 Let us remember that distinction, 00:12:44.016 --> 00:12:46.214 so often forgotten by internet users, 00:12:46.238 --> 00:12:48.678 between criticism and insult. 00:12:49.330 --> 00:12:51.346 Let us not forget to think before we speak, 00:12:51.370 --> 00:12:53.787 just because we might have a screen in front of us. 00:12:53.811 --> 00:12:55.782 And when we create noise on social media, 00:12:55.806 --> 00:12:58.124 let it not drown out the needs of those affected, 00:12:58.148 --> 00:13:00.589 but instead let it amplify their voices, 00:13:00.613 --> 00:13:03.555 so the internet becomes a place where you're not the exception 00:13:03.579 --> 00:13:06.747 if you speak out about something that has actually happened to you. NOTE Paragraph 00:13:06.771 --> 00:13:08.824 All these considered approaches to injustice 00:13:08.848 --> 00:13:11.544 evoke the very keystones on which the internet was built: 00:13:12.317 --> 00:13:14.572 to network, to have signal, to connect -- 00:13:14.596 --> 00:13:17.088 all these terms that imply bringing people together, 00:13:17.112 --> 00:13:18.335 not pushing people apart. NOTE Paragraph 00:13:19.443 --> 00:13:23.165 Because if you look up the word "justice" in the dictionary, 00:13:23.977 --> 00:13:25.243 before punishment, 00:13:25.267 --> 00:13:28.543 before administration of law or judicial authority, 00:13:29.529 --> 00:13:30.775 you get: 00:13:30.799 --> 00:13:32.911 "The maintenance of what is right." 00:13:33.794 --> 00:13:37.560 And I think there are few things more "right" in this world 00:13:37.584 --> 00:13:39.320 than bringing people together, 00:13:39.344 --> 00:13:40.646 than unions. 00:13:41.395 --> 00:13:43.892 And if we allow social media to deliver that, 00:13:43.916 --> 00:13:47.854 then it can deliver a very powerful form of justice, indeed. NOTE Paragraph 00:13:48.477 --> 00:13:49.706 Thank you very much. NOTE Paragraph 00:13:49.730 --> 00:13:56.615 (Applause)