0:00:01.097,0:00:03.134 It was April, last year. 0:00:03.714,0:00:05.461 I was on an evening out with friends 0:00:05.485,0:00:07.238 to celebrate one of their birthdays. 0:00:07.677,0:00:10.070 We hadn't been all together[br]for a couple of weeks; 0:00:10.094,0:00:12.490 it was a perfect evening,[br]as we were all reunited. 0:00:13.220,0:00:14.473 At the end of the evening, 0:00:14.497,0:00:18.182 I caught the last underground train[br]back to the other side of London. 0:00:18.663,0:00:20.455 The journey was smooth. 0:00:20.479,0:00:21.987 I got back to my local station 0:00:22.011,0:00:24.038 and I began the 10-minute walk home. 0:00:25.159,0:00:27.523 As I turned the corner onto my street, 0:00:27.547,0:00:29.063 my house in sight up ahead, 0:00:29.596,0:00:30.980 I heard footsteps behind me 0:00:31.004,0:00:33.167 that seemed to have[br]approached out of nowhere 0:00:33.191,0:00:34.591 and were picking up pace. 0:00:35.778,0:00:38.305 Before I had time to process[br]what was happening, 0:00:38.329,0:00:41.460 a hand was clapped around my mouth[br]so that I could not breathe, 0:00:41.484,0:00:44.184 and the young man behind me[br]dragged me to the ground, 0:00:44.208,0:00:46.334 beat my head repeatedly[br]against the pavement 0:00:46.358,0:00:48.340 until my face began to bleed, 0:00:48.364,0:00:50.572 kicking me in the back and neck 0:00:50.596,0:00:52.248 while he began to assault me, 0:00:52.272,0:00:54.734 ripping off my clothes[br]and telling me to "shut up," 0:00:54.758,0:00:56.417 as I struggled to cry for help. 0:00:57.423,0:00:59.819 With each smack of my head[br]to the concrete ground, 0:00:59.843,0:01:02.773 a question echoed through my mind[br]that still haunts me today: 0:01:03.118,0:01:05.327 "Is this going to be how it all ends?" 0:01:06.828,0:01:09.740 Little could I have realized,[br]I'd been followed the whole way 0:01:09.764,0:01:11.715 from the moment I left the station. 0:01:11.739,0:01:12.942 And hours later, 0:01:12.966,0:01:16.510 I was standing topless and barelegged[br]in front of the police, 0:01:16.534,0:01:19.306 having the cuts and bruises[br]on my naked body photographed 0:01:19.330,0:01:20.852 for forensic evidence. 0:01:21.956,0:01:25.195 Now, there are few words to describe[br]the all-consuming feelings 0:01:25.219,0:01:28.424 of vulnerability, shame, upset[br]and injustice that I was ridden with 0:01:28.448,0:01:30.504 in that moment and for the weeks to come. 0:01:31.868,0:01:34.492 But wanting to find a way[br]to condense these feelings 0:01:34.516,0:01:36.838 into something ordered[br]that I could work through, 0:01:36.862,0:01:38.997 I decided to do what[br]felt most natural to me: 0:01:39.322,0:01:40.557 I wrote about it. 0:01:41.149,0:01:43.582 It started out as a cathartic exercise. 0:01:43.606,0:01:46.664 I wrote a letter to my assaulter, 0:01:46.688,0:01:48.783 humanizing him as "you," 0:01:48.807,0:01:51.684 to identify him as part[br]of the very community 0:01:51.708,0:01:53.856 that he had so violently[br]abused that night. 0:01:54.991,0:01:57.265 Stressing the tidal-wave[br]effect of his actions, 0:01:57.289,0:01:58.505 I wrote: 0:01:58.920,0:02:01.250 "Did you ever think[br]of the people in your life? 0:02:01.841,0:02:04.178 I don't know who the people[br]in your life are. 0:02:04.202,0:02:06.159 I don't know anything about you. 0:02:06.183,0:02:07.815 But I do know this: 0:02:07.839,0:02:09.920 you did not just attack me that night. 0:02:10.323,0:02:11.836 I'm a daughter, I'm a friend, 0:02:11.860,0:02:13.545 I'm a sister, I'm a pupil, 0:02:13.569,0:02:14.871 I'm a cousin, I'm a niece, 0:02:14.895,0:02:16.062 I'm a neighbor; 0:02:16.086,0:02:18.135 I'm the employee[br]who served everyone coffee 0:02:18.159,0:02:19.712 in the café under the railway. 0:02:20.362,0:02:22.848 And all the people who form[br]these relations to me 0:02:22.872,0:02:24.525 make up my community. 0:02:24.549,0:02:26.684 And you assaulted[br]every single one of them. 0:02:27.418,0:02:30.254 You violated the truth that I[br]will never cease to fight for, 0:02:30.278,0:02:32.215 and which all of these people represent: 0:02:32.239,0:02:35.509 that there are infinitely more[br]good people in the world than bad." 0:02:36.790,0:02:39.789 But, determined not to let[br]this one incident make me lose faith 0:02:39.813,0:02:42.526 in the solidarity in my community[br]or humanity as a whole, 0:02:42.550,0:02:47.028 I recalled the 7/7 terrorist bombings[br]in July 2005 on London transport, 0:02:47.052,0:02:50.452 and how the mayor of London at the time,[br]and indeed my own parents, 0:02:50.476,0:02:53.323 had insisted that we all get back[br]on the tubes the next day, 0:02:53.347,0:02:55.110 so we wouldn't be defined or changed 0:02:55.134,0:02:57.033 by those that had made us feel unsafe. 0:02:57.490,0:02:58.944 I told my attacker, 0:02:59.740,0:03:01.289 "You've carried out your attack, 0:03:01.313,0:03:03.453 but now I'm getting back on my tube. 0:03:04.162,0:03:07.429 My community will not feel we are unsafe[br]walking home after dark. 0:03:07.453,0:03:09.156 We will get on the last tubes home, 0:03:09.180,0:03:11.014 and we will walk up our streets alone, 0:03:11.038,0:03:13.374 because we will not ingrain[br]or submit to the idea 0:03:13.398,0:03:16.166 that we are putting ourselves[br]in danger in doing so. 0:03:16.190,0:03:18.790 We will continue[br]to come together, like an army, 0:03:18.814,0:03:21.761 when any member[br]of our community is threatened. 0:03:21.785,0:03:23.895 And this is a fight you will not win." 0:03:25.621,0:03:27.428 At the time of writing this letter -- 0:03:27.452,0:03:28.827 (Applause) 0:03:28.851,0:03:29.996 Thank you. 0:03:30.020,0:03:32.020 (Applause) 0:03:32.717,0:03:34.437 At the time of writing this letter, 0:03:34.461,0:03:36.316 I was studying for my exams in Oxford, 0:03:36.340,0:03:38.724 and I was working[br]on the local student paper there. 0:03:38.748,0:03:42.048 Despite being lucky enough to have[br]friends and family supporting me, 0:03:42.072,0:03:43.280 it was an isolating time. 0:03:43.304,0:03:45.791 I didn't know anyone[br]who'd been through this before; 0:03:45.815,0:03:47.259 at least I didn't think I did. 0:03:47.283,0:03:50.777 I'd read news reports, statistics,[br]and knew how common sexual assault was, 0:03:50.801,0:03:52.858 yet I couldn't actually name[br]a single person 0:03:52.882,0:03:55.965 that I'd heard speak out[br]about an experience of this kind before. 0:03:55.989,0:03:57.926 So in a somewhat spontaneous decision, 0:03:57.950,0:04:00.946 I decided that I would publish[br]my letter in the student paper, 0:04:00.970,0:04:02.878 hoping to reach out to others in Oxford 0:04:02.902,0:04:06.273 that might have had a similar experience[br]and be feeling the same way. 0:04:06.297,0:04:07.523 At the end of the letter, 0:04:07.547,0:04:09.913 I asked others to write in[br]with their experiences 0:04:09.937,0:04:11.629 under the hashtag, "#NotGuilty," 0:04:11.653,0:04:14.679 to emphasize that survivors of assault[br]could express themselves 0:04:14.703,0:04:17.609 without feeling shame or guilt[br]about what happened to them -- 0:04:17.633,0:04:20.209 to show that we could all[br]stand up to sexual assault. 0:04:20.233,0:04:23.065 What I never anticipated[br]is that almost overnight, 0:04:23.089,0:04:25.007 this published letter would go viral. 0:04:25.619,0:04:28.145 Soon, we were receiving[br]hundreds of stories 0:04:28.169,0:04:29.952 from men and women across the world, 0:04:29.976,0:04:32.648 which we began to publish[br]on a website I set up. 0:04:32.672,0:04:34.730 And the hashtag became a campaign. 0:04:35.652,0:04:39.342 There was an Australian mother in her 40s[br]who described how on an evening out, 0:04:39.366,0:04:40.922 she was followed to the bathroom 0:04:40.946,0:04:43.272 by a man who went[br]to repeatedly grab her crotch. 0:04:43.296,0:04:44.918 There was a man in the Netherlands 0:04:44.942,0:04:47.634 who described how he was date-raped[br]on a visit to London 0:04:47.658,0:04:50.540 and wasn't taken seriously[br]by anyone he reported his case to. 0:04:50.564,0:04:53.998 I had personal Facebook messages[br]from people in India and South America, 0:04:54.022,0:04:57.133 saying, how can we bring[br]the message of the campaign there? 0:04:57.173,0:04:59.971 One of the first contributions we had[br]was from a woman called Nikki, 0:04:59.995,0:05:02.812 who described growing up,[br]being molested my her own father. 0:05:02.836,0:05:04.319 And I had friends open up to me 0:05:04.343,0:05:07.436 about experiences ranging[br]from those that happened last week 0:05:07.460,0:05:10.587 to those that happened years ago,[br]that I'd had no idea about. 0:05:11.326,0:05:13.685 And the more we started[br]to receive these messages, 0:05:13.709,0:05:16.293 the more we also started[br]to receive messages of hope -- 0:05:16.317,0:05:18.792 people feeling empowered[br]by this community of voices 0:05:18.816,0:05:21.320 standing up to sexual assault[br]and victim-blaming. 0:05:21.344,0:05:22.643 One woman called Olivia, 0:05:22.667,0:05:24.452 after describing how she was attacked 0:05:24.476,0:05:27.302 by someone she had trusted[br]and cared about for a long time, 0:05:27.326,0:05:29.724 said, "I've read many[br]of the stories posted here, 0:05:29.748,0:05:32.738 and I feel hopeful that if so many[br]women can move forward, 0:05:32.762,0:05:33.944 then I can, too. 0:05:33.968,0:05:35.275 I've been inspired by many, 0:05:35.299,0:05:37.492 and I hope I can be as strong[br]as them someday. 0:05:37.516,0:05:38.670 I'm sure I will." 0:05:39.082,0:05:41.808 People around the world began[br]tweeting under this hashtag, 0:05:41.832,0:05:44.909 and the letter was republished[br]and covered by the national press, 0:05:44.933,0:05:48.229 as well as being translated into several[br]other languages worldwide. 0:05:48.642,0:05:51.016 But something struck me[br]about the media attention 0:05:51.040,0:05:52.651 that this letter was attracting. 0:05:52.675,0:05:54.753 For something to be front-page news, 0:05:54.777,0:05:57.744 given the word "news" itself, 0:05:57.768,0:06:01.148 we can assume it must be something new[br]or something surprising. 0:06:01.172,0:06:03.398 And yet sexual assault[br]is not something new. 0:06:03.870,0:06:06.731 Sexual assault, along with other[br]kinds of injustices, 0:06:06.755,0:06:08.643 is reported in the media all the time. 0:06:09.154,0:06:10.352 But through the campaign, 0:06:10.376,0:06:12.983 these injustices were framed[br]as not just news stories, 0:06:13.007,0:06:16.325 they were firsthand experiences[br]that had affected real people, 0:06:16.349,0:06:18.699 who were creating,[br]with the solidarity of others, 0:06:18.723,0:06:20.814 what they needed[br]and had previously lacked: 0:06:20.838,0:06:22.235 a platform to speak out, 0:06:22.259,0:06:25.711 the reassurance they weren't alone[br]or to blame for what happened to them 0:06:25.735,0:06:29.364 and open discussions that would help[br]to reduce stigma around the issue. 0:06:29.388,0:06:33.056 The voices of those directly affected[br]were at the forefront of the story -- 0:06:33.080,0:06:36.306 not the voices of journalists[br]or commentators on social media. 0:06:36.733,0:06:39.116 And that's why the story was news. 0:06:40.239,0:06:42.346 We live in an incredibly[br]interconnected world 0:06:42.370,0:06:44.270 with the proliferation of social media, 0:06:44.294,0:06:47.927 which is of course a fantastic resource[br]for igniting social change. 0:06:47.951,0:06:50.678 But it's also made us[br]increasingly reactive, 0:06:50.702,0:06:54.089 from the smallest annoyances[br]of, "Oh, my train's been delayed," 0:06:54.113,0:06:58.484 to the greatest injustices of war,[br]genocides, terrorist attacks. 0:06:58.508,0:07:02.006 Our default response has become[br]to leap to react to any kind of grievance 0:07:02.030,0:07:04.178 by tweeting, Facebooking, hastagging -- 0:07:04.202,0:07:06.854 anything to show others[br]that we, too, have reacted. 0:07:07.798,0:07:10.111 The problem with reacting[br]in this manner en masse 0:07:10.135,0:07:13.056 is it can sometimes mean[br]that we don't actually react at all, 0:07:13.080,0:07:15.529 not in the sense of actually[br]doing anything, anyway. 0:07:15.553,0:07:17.291 It might make ourselves feel better, 0:07:17.315,0:07:19.866 like we've contributed[br]to a group mourning or outrage, 0:07:19.890,0:07:21.852 but it doesn't actually change anything. 0:07:21.876,0:07:23.040 And what's more, 0:07:23.064,0:07:24.868 it can sometimes drown out the voices 0:07:24.892,0:07:26.990 of those directly[br]affected by the injustice, 0:07:27.014,0:07:28.593 whose needs must be heard. 0:07:29.780,0:07:33.633 Worrying, too, is the tendency[br]for some reactions to injustice 0:07:33.657,0:07:35.254 to build even more walls, 0:07:35.278,0:07:38.640 being quick to point fingers[br]with the hope of providing easy solutions 0:07:38.664,0:07:39.857 to complex problems. 0:07:40.328,0:07:42.867 One British tabloid,[br]on the publication of my letter, 0:07:42.891,0:07:44.420 branded a headline stating, 0:07:44.444,0:07:48.101 "Oxford Student Launches[br]Online Campaign to Shame Attacker." 0:07:49.567,0:07:51.834 But the campaign never[br]meant to shame anyone. 0:07:52.237,0:07:55.384 It meant to let people speak[br]and to make others listen. 0:07:56.186,0:07:59.600 Divisive Twitter trolls were quick[br]to create even more injustice, 0:07:59.624,0:08:02.574 commenting on[br]my attacker's ethnicity or class 0:08:02.598,0:08:04.835 to push their own prejudiced agendas. 0:08:05.381,0:08:08.842 And some even accused me[br]of feigning the whole thing 0:08:08.866,0:08:10.972 to push, and I quote, 0:08:10.996,0:08:14.810 my "feminist agenda of man-hating." 0:08:14.834,0:08:15.896 (Laughter) 0:08:15.920,0:08:17.080 I know, right? 0:08:17.104,0:08:19.969 As if I'm going to be like,[br]"Hey guys! Sorry I can't make it, 0:08:19.993,0:08:22.358 I'm busy trying to hate[br]the entire male population 0:08:22.382,0:08:23.767 by the time I'm 30." 0:08:23.791,0:08:24.929 (Laughter) 0:08:24.953,0:08:27.001 Now, I'm almost sure 0:08:27.025,0:08:29.997 that these people wouldn't say[br]the things the say in person. 0:08:30.021,0:08:32.783 But it's as if because they might[br]be behind a screen, 0:08:32.807,0:08:34.366 in the comfort in their own home 0:08:34.390,0:08:35.541 when on social media, 0:08:35.565,0:08:38.219 people forget that what[br]they're doing is a public act -- 0:08:38.243,0:08:41.019 that other people will be reading it[br]and be affected by it. 0:08:41.043,0:08:43.772 Returning to my analogy[br]of getting back on our trains, 0:08:44.640,0:08:47.473 another main concern I have[br]about this noise that escalates 0:08:47.497,0:08:49.373 from our online responses to injustice 0:08:49.397,0:08:52.872 is that it can very easily slip[br]into portraying us as the affected party, 0:08:52.896,0:08:54.916 which can lead to a sense of defeatism, 0:08:54.940,0:08:58.659 a kind of mental barrier to seeing[br]any opportunity for positivity or change 0:08:58.683,0:09:00.258 after a negative situation. 0:09:01.092,0:09:03.327 A couple of months[br]before the campaign started 0:09:03.351,0:09:04.792 or any of this happened to me, 0:09:04.816,0:09:06.562 I went to a TEDx event in Oxford, 0:09:06.586,0:09:08.521 and I saw Zelda la Grange speak, 0:09:08.545,0:09:10.806 the former private secretary[br]to Nelson Mandela. 0:09:10.830,0:09:12.975 One of the stories[br]she told really struck me. 0:09:13.755,0:09:15.824 She spoke of when[br]Mandela was taken to court 0:09:15.848,0:09:17.438 by the South African Rugby Union 0:09:17.462,0:09:20.013 after he commissioned[br]an inquiry into sports affairs. 0:09:20.037,0:09:21.188 In the courtroom, 0:09:21.212,0:09:24.203 he went up to the South African[br]Rugby Union's lawyers, 0:09:24.227,0:09:25.387 shook them by the hand 0:09:25.411,0:09:27.854 and conversed with them,[br]each in their own language. 0:09:27.878,0:09:29.218 And Zelda wanted to protest, 0:09:29.242,0:09:31.149 saying they had no right to his respect 0:09:31.173,0:09:33.448 after this injustice they had caused him. 0:09:33.837,0:09:35.549 He turned to her and said, 0:09:36.324,0:09:40.453 "You must never allow the enemy[br]to determine the grounds for battle." 0:09:41.900,0:09:43.610 At the time of hearing these words, 0:09:43.634,0:09:45.902 I didn't really know why[br]they were so important, 0:09:45.926,0:09:49.287 but I felt they were, and I wrote them[br]down in a notebook I had on me. 0:09:49.311,0:09:51.808 But I've thought about this line[br]a lot ever since. 0:09:52.198,0:09:54.715 Revenge, or the expression of hatred 0:09:54.739,0:09:56.675 towards those who have done us injustice 0:09:56.699,0:09:59.713 may feel like a human instinct[br]in the face of wrong, 0:09:59.737,0:10:01.651 but we need to break out of these cycles 0:10:01.675,0:10:04.783 if we are to hope to transform[br]negative events of injustice 0:10:04.807,0:10:06.510 into positive social change. 0:10:06.906,0:10:08.079 To do otherwise 0:10:08.103,0:10:11.382 continues to let the enemy[br]determine the grounds for battle, 0:10:11.406,0:10:12.592 creates a binary, 0:10:12.616,0:10:15.120 where we who have suffered[br]become the affected, 0:10:15.144,0:10:17.524 pitted against them, the perpetrators. 0:10:18.143,0:10:20.013 And just like we got back on our tubes, 0:10:20.037,0:10:23.073 we can't let our platforms[br]for interconnectivity and community 0:10:23.097,0:10:25.169 be the places that we settle for defeat. 0:10:27.072,0:10:30.588 But I don't want to discourage[br]a social media response, 0:10:30.612,0:10:33.279 because I owe the development[br]of the #NotGuilty campaign 0:10:33.303,0:10:34.847 almost entirely to social media. 0:10:34.871,0:10:37.396 But I do want to encourage[br]a more considered approach 0:10:37.420,0:10:39.543 to the way we use it[br]to respond to injustice. 0:10:39.567,0:10:42.018 The start, I think,[br]is to ask ourselves two things. 0:10:42.042,0:10:44.574 Firstly: Why do I feel this injustice? 0:10:44.598,0:10:46.904 In my case, there were[br]several answers to this. 0:10:46.928,0:10:49.161 Someone had hurt me and those who I loved, 0:10:49.185,0:10:52.085 under the assumption they[br]wouldn't have to be held to account 0:10:52.109,0:10:54.022 or recognize the damage they had caused. 0:10:54.046,0:10:56.954 Not only that, but thousands[br]of men and women suffer every day 0:10:56.978,0:10:58.696 from sexual abuse, often in silence, 0:10:58.720,0:11:02.272 yet it's still a problem we don't give[br]the same airtime to as other issues. 0:11:02.296,0:11:04.816 It's still an issue many people[br]blame victims for. 0:11:04.840,0:11:08.122 Next, ask yourself: How,[br]in recognizing these reasons, 0:11:08.146,0:11:09.822 could I go about reversing them? 0:11:10.183,0:11:13.771 With us, this was holding my attacker[br]to account -- and many others. 0:11:13.795,0:11:16.401 It was calling them out[br]on the effect they had caused. 0:11:16.425,0:11:19.159 It was giving airtime[br]to the issue of sexual assault, 0:11:19.183,0:11:22.544 opening up discussions amongst friends,[br]amongst families, in the media 0:11:22.568,0:11:24.209 that had been closed for too long, 0:11:24.233,0:11:26.590 and stressing that victims[br]shouldn't feel to blame 0:11:26.614,0:11:27.885 for what happened to them. 0:11:27.909,0:11:31.227 We might still have a long way to go[br]in solving this problem entirely. 0:11:31.251,0:11:32.402 But in this way, 0:11:32.426,0:11:35.737 we can begin to use social media[br]as an active tool for social justice, 0:11:35.761,0:11:37.859 as a tool to educate,[br]to stimulate dialogues, 0:11:37.883,0:11:40.568 to make those in positions[br]of authority aware of an issue 0:11:40.592,0:11:43.113 by listening to those[br]directly affected by it. 0:11:44.112,0:11:48.582 Because sometimes these questions[br]don't have easy answers. 0:11:48.606,0:11:50.272 In fact, they rarely do. 0:11:50.715,0:11:53.979 But this doesn't mean we still[br]can't give them a considered response. 0:11:54.370,0:11:56.574 In situations where[br]you can't go about thinking 0:11:56.598,0:11:58.693 how you'd reverse[br]this feeling of injustice, 0:11:58.717,0:12:01.371 you can still think,[br]maybe not what you can do, 0:12:01.395,0:12:02.944 but what you can not do. 0:12:03.681,0:12:07.373 You can not build further walls[br]by fighting injustice with more prejudice, 0:12:07.397,0:12:08.559 more hatred. 0:12:08.894,0:12:12.736 You can not speak over those[br]directly affected by an injustice. 0:12:13.121,0:12:17.100 And you can not react to injustice,[br]only to forget about it the next day, 0:12:17.124,0:12:19.432 just because the rest[br]of Twitter has moved on. 0:12:20.078,0:12:24.265 Sometimes not reacting[br]instantly is, ironically, 0:12:24.289,0:12:26.683 the best immediate course[br]of action we can take. 0:12:27.919,0:12:31.729 Because we might be angry, upset[br]and energized by injustice, 0:12:32.219,0:12:34.522 but let's consider our responses. 0:12:35.413,0:12:38.649 Let us hold people to account,[br]without descending into a culture 0:12:38.673,0:12:41.459 that thrives off shaming[br]and injustice ourselves. 0:12:42.345,0:12:43.992 Let us remember that distinction, 0:12:44.016,0:12:46.214 so often forgotten by internet users, 0:12:46.238,0:12:48.678 between criticism and insult. 0:12:49.330,0:12:51.346 Let us not forget[br]to think before we speak, 0:12:51.370,0:12:53.787 just because we might[br]have a screen in front of us. 0:12:53.811,0:12:55.782 And when we create noise on social media, 0:12:55.806,0:12:58.124 let it not drown out the needs[br]of those affected, 0:12:58.148,0:13:00.589 but instead let it amplify their voices, 0:13:00.613,0:13:03.555 so the internet becomes a place[br]where you're not the exception 0:13:03.579,0:13:06.747 if you speak out about something[br]that has actually happened to you. 0:13:06.771,0:13:08.824 All these considered[br]approaches to injustice 0:13:08.848,0:13:11.544 evoke the very keystones[br]on which the internet was built: 0:13:12.317,0:13:14.572 to network, to have signal, to connect -- 0:13:14.596,0:13:17.088 all these terms that imply[br]bringing people together, 0:13:17.112,0:13:18.335 not pushing people apart. 0:13:19.443,0:13:23.165 Because if you look up the word[br]"justice" in the dictionary, 0:13:23.977,0:13:25.243 before punishment, 0:13:25.267,0:13:28.543 before administration of law[br]or judicial authority, 0:13:29.529,0:13:30.775 you get: 0:13:30.799,0:13:32.911 "The maintenance of what is right." 0:13:33.794,0:13:37.560 And I think there are few things[br]more "right" in this world 0:13:37.584,0:13:39.320 than bringing people together, 0:13:39.344,0:13:40.646 than unions. 0:13:41.395,0:13:43.892 And if we allow social media[br]to deliver that, 0:13:43.916,0:13:47.854 then it can deliver a very powerful[br]form of justice, indeed. 0:13:48.477,0:13:49.706 Thank you very much. 0:13:49.730,0:13:56.615 (Applause)