WEBVTT 00:00:01.520 --> 00:00:04.296 How many of us have ever seen something, 00:00:04.320 --> 00:00:06.880 thought that we should report it, but decided not to? 00:00:09.120 --> 00:00:11.136 And not that I need to see a show of hands, 00:00:11.160 --> 00:00:14.216 but I'm sure this has happened to someone in this room before. 00:00:14.240 --> 00:00:17.416 In fact, when this question was asked to a group of employees, 00:00:17.440 --> 00:00:20.936 46 percent of them responded by saying that they had seen something 00:00:20.960 --> 00:00:22.576 and decided not to report it. 00:00:22.600 --> 00:00:25.736 So if you raised your hand, or quietly raised your hand, 00:00:25.760 --> 00:00:28.056 don't feel bad, you're not alone. NOTE Paragraph 00:00:28.080 --> 00:00:31.456 This message of if you see something to say something 00:00:31.480 --> 00:00:33.256 is really all around us. 00:00:33.280 --> 00:00:36.976 Even when driving down the highway, you see billboards like this, 00:00:37.000 --> 00:00:40.456 encouraging us to report crime without revealing ourselves. 00:00:40.480 --> 00:00:43.216 But I still feel like a lot of us are really uncomfortable 00:00:43.240 --> 00:00:45.416 coming forward in the name of the truth. 00:00:45.440 --> 00:00:48.016 I'm an accounting professor and I do fraud research. 00:00:48.040 --> 00:00:52.216 And in my class, I encourage my students to come forward with information 00:00:52.240 --> 00:00:53.456 if they see it. 00:00:53.480 --> 00:00:57.216 Or in other words, encouraging my students to become whistle-blowers. NOTE Paragraph 00:00:57.240 --> 00:01:00.296 But if I'm being completely honest with myself, 00:01:00.320 --> 00:01:03.936 I am really conflicted with this message that I'm sending to my students. 00:01:03.960 --> 00:01:05.160 And here's why. 00:01:06.000 --> 00:01:08.800 Whistle-blowers are under attack. 00:01:09.560 --> 00:01:12.760 Headline after headline shows us this. 00:01:13.960 --> 00:01:16.336 Many people choose not to become whistle-blowers 00:01:16.360 --> 00:01:18.616 due to the fear of retaliation. 00:01:18.640 --> 00:01:22.336 From demotions to death threats, 00:01:22.360 --> 00:01:24.256 to job loss -- 00:01:24.280 --> 00:01:26.136 perpetual job loss. 00:01:26.160 --> 00:01:29.536 Choosing to become a whistle-blower is an uphill battle. 00:01:29.560 --> 00:01:31.976 Their loyalty becomes into question. 00:01:32.000 --> 00:01:35.216 Their motives, their trustworthiness. 00:01:35.240 --> 00:01:38.976 So how can I, as a professor who really cares about her students 00:01:39.000 --> 00:01:41.096 encourage them to become whistle-blowers, 00:01:41.120 --> 00:01:43.680 when I know how the world truly feels about them? NOTE Paragraph 00:01:44.720 --> 00:01:47.936 So, one day I was getting ready for my annual whistle-blower lecture 00:01:47.960 --> 00:01:49.176 with my students. 00:01:49.200 --> 00:01:51.336 And I was working on an article for "Forbes," 00:01:51.360 --> 00:01:53.856 entitled "Wells Fargo and Millennial Whistle-blowing. 00:01:53.880 --> 00:01:55.096 What Do We Tell Them?" 00:01:55.120 --> 00:01:58.176 And as I was working on this piece and reading about the case, 00:01:58.200 --> 00:01:59.576 I became outraged. 00:01:59.600 --> 00:02:03.736 And what made me angry was when I came to the fact and realized 00:02:03.760 --> 00:02:06.416 that the employees that tried to whistle-blow 00:02:06.440 --> 00:02:08.136 were actually fired. 00:02:08.160 --> 00:02:09.496 And it really made me think 00:02:09.520 --> 00:02:12.256 about the message that I was sharing with my students. 00:02:12.280 --> 00:02:17.096 And it made me think, what if my students had been Wells Fargo employees? 00:02:17.120 --> 00:02:21.256 On the one hand, if they whistle-blew, they would have gotten fired. 00:02:21.280 --> 00:02:22.616 But on the other hand, 00:02:22.640 --> 00:02:25.336 if they didn't report the frauds that they knew, 00:02:25.360 --> 00:02:27.696 the way current regulation is written, 00:02:27.720 --> 00:02:30.296 employees are held responsible 00:02:30.320 --> 00:02:32.616 if they knew something and didn't report it. 00:02:32.640 --> 00:02:35.616 So criminal prosecution is a real option. 00:02:35.640 --> 00:02:38.816 What's a person supposed to do with those type of odds? 00:02:38.840 --> 00:02:42.776 I of all people know the valuable contributions 00:02:42.800 --> 00:02:44.336 that whistle-blowers make. 00:02:44.360 --> 00:02:47.896 In fact, most frauds are discovered by them. NOTE Paragraph 00:02:47.920 --> 00:02:50.856 Forty two percent of frauds are discovered by a whistle-blower 00:02:50.880 --> 00:02:52.736 in comparison to other methods, 00:02:52.760 --> 00:02:55.336 like measurement review and external audit. 00:02:55.360 --> 00:02:57.696 And when you think about some of the more classic 00:02:57.720 --> 00:02:59.336 or historical fraud cases, 00:02:59.360 --> 00:03:02.096 it always is around a whistle-blower. 00:03:02.120 --> 00:03:04.856 Think Watergate -- discovered by a whistle-blower. 00:03:04.880 --> 00:03:07.776 Think Enron -- discovered by a whistle-blower. 00:03:07.800 --> 00:03:12.376 And who can forget about Bernard Madoff, discovered by a whistle-blower? 00:03:12.400 --> 00:03:16.856 It takes a tremendous amount of courage to come forward in the name of the truth. 00:03:16.880 --> 00:03:19.576 But when we think about the term whistle-blower, 00:03:19.600 --> 00:03:23.256 we often think of some very descriptive words: 00:03:23.280 --> 00:03:24.480 rat, 00:03:25.360 --> 00:03:26.560 snake, 00:03:27.200 --> 00:03:28.816 traitor, 00:03:28.840 --> 00:03:31.216 tattletale, weasel. 00:03:31.240 --> 00:03:34.816 And those are the nice words, the ones I can say from the stage. NOTE Paragraph 00:03:34.840 --> 00:03:36.256 And so when I'm not in class, 00:03:36.280 --> 00:03:39.176 I go around the country and I interview white-collar felons, 00:03:39.200 --> 00:03:41.216 whistle-blowers and victims of fraud. 00:03:41.240 --> 00:03:44.176 Because really I'm trying to understand what makes them tick 00:03:44.200 --> 00:03:46.800 and to bring those experiences back into the classroom. 00:03:47.680 --> 00:03:51.536 But it's my interviews with whistle-blowers that really stick with me. 00:03:51.560 --> 00:03:52.776 And they stick with me, 00:03:52.800 --> 00:03:55.096 because they make me question my own courage. 00:03:55.120 --> 00:03:58.976 When given the opportunity, would I actually speak up? 00:03:59.000 --> 00:04:01.976 And so, this is a couple stories that I want to share with you. NOTE Paragraph 00:04:02.000 --> 00:04:03.216 This is Mary. 00:04:03.240 --> 00:04:06.936 Mary Willingham is the whistle-blower from the University of North Carolina 00:04:06.960 --> 00:04:10.136 at Chapel Hill, academic fraud case. 00:04:10.160 --> 00:04:13.616 And Mary was a learning specialist at the university, 00:04:13.640 --> 00:04:16.656 and she worked with students, primarily student athletes. 00:04:16.680 --> 00:04:19.375 And what she noticed, when she was working with students, 00:04:19.399 --> 00:04:22.136 is they were turning in term papers 00:04:22.160 --> 00:04:25.256 that seemed well beyond their reading levels. 00:04:25.280 --> 00:04:27.216 She started to ask a couple of questions 00:04:27.240 --> 00:04:29.256 and she found out that there was a database 00:04:29.280 --> 00:04:32.656 where the student athletes could retrieve papers and turn them in. 00:04:32.680 --> 00:04:35.136 And then she found out that some of her colleagues 00:04:35.160 --> 00:04:41.376 were funneling students into fake classes, just to keep them eligible to play. 00:04:41.400 --> 00:04:44.136 Now, when Mary found this out, she was outraged. 00:04:44.160 --> 00:04:47.096 And so what she tried to do was go to her direct supervisor. 00:04:47.120 --> 00:04:48.976 But they didn't do anything. 00:04:49.000 --> 00:04:52.816 And then Mary tried to go to some internal university administrators. 00:04:52.840 --> 00:04:54.456 And they didn't do anything. 00:04:54.480 --> 00:04:56.856 So, what happens when nobody listens? 00:04:56.880 --> 00:04:58.096 You blog. NOTE Paragraph 00:04:58.120 --> 00:04:59.976 So Mary decided to develop a blog. 00:05:00.000 --> 00:05:02.656 Her blog went viral within 24 hours 00:05:02.680 --> 00:05:05.176 and she was contacted by a reporter. 00:05:05.200 --> 00:05:07.496 Now, when she was contacted by this reporter, 00:05:07.520 --> 00:05:09.296 her identity was known. 00:05:09.320 --> 00:05:10.656 She was exposed. 00:05:10.680 --> 00:05:14.496 And when she was exposed, she received a demotion, 00:05:14.520 --> 00:05:17.560 death threats, over collegiate sports. 00:05:18.280 --> 00:05:22.096 Mary didn't do anything wrong, she didn't participate in the fraud, 00:05:22.120 --> 00:05:24.336 she really thought that she was giving voice 00:05:24.360 --> 00:05:26.656 to students that were voiceless. 00:05:26.680 --> 00:05:29.056 But her loyalty was questioned. 00:05:29.080 --> 00:05:31.720 Her trustworthiness and her motives. NOTE Paragraph 00:05:33.480 --> 00:05:36.856 Now, whistle-blowing doesn't always have to end 00:05:36.880 --> 00:05:38.576 in demotions or death threats. 00:05:38.600 --> 00:05:42.536 Actually, in 2002, this was the cover of "Time" magazine, 00:05:42.560 --> 00:05:45.896 where we were actually honoring three brave whistle-blowers 00:05:45.920 --> 00:05:48.856 for their decision to come forward in the name of the truth. 00:05:48.880 --> 00:05:50.536 And when you look at the research, 00:05:50.560 --> 00:05:54.136 22 percent of whistle-blowers actually report retaliation. 00:05:54.160 --> 00:05:59.616 So there is a huge population of people that report and are not retaliated against 00:05:59.640 --> 00:06:01.160 and that gives me hope. NOTE Paragraph 00:06:02.280 --> 00:06:03.936 So this is Kathe. 00:06:03.960 --> 00:06:08.376 Kathe Swanson is a retired city clerk from the city of Dixon. 00:06:08.400 --> 00:06:12.056 And one day, Kathe was doing her job, just like she always did, 00:06:12.080 --> 00:06:15.816 and she stumbled upon a pretty interesting case. 00:06:15.840 --> 00:06:17.696 See, Kathe was at the end of the month 00:06:17.720 --> 00:06:20.496 and she was doing her treasures report for the city, 00:06:20.520 --> 00:06:24.576 and typically, her boss, Rita Crundwell, gave her a list of accounts and said, 00:06:24.600 --> 00:06:27.576 "Kathe, call the bank and get these specific accounts." 00:06:27.600 --> 00:06:29.256 And Kathe did her job. 00:06:29.280 --> 00:06:30.656 But this particular day, 00:06:30.680 --> 00:06:33.136 Rita was out of town and Kathe was busy. 00:06:33.160 --> 00:06:38.336 She picks up the phone, she calls the bank and says, "Fax me all of the accounts." 00:06:38.360 --> 00:06:41.656 And when she gets the fax, she sees that there is an account 00:06:41.680 --> 00:06:43.816 that has some withdrawals and deposits in it, 00:06:43.840 --> 00:06:45.296 that she did not know about. 00:06:45.320 --> 00:06:48.616 It was an account controlled only by Rita. NOTE Paragraph 00:06:48.640 --> 00:06:52.616 So Kathe looked at the information, she reported it to her direct supervisor, 00:06:52.640 --> 00:06:54.776 which was then-mayor Burke, 00:06:54.800 --> 00:06:58.560 and this led into a huge investigation, a six-month investigation. 00:06:59.200 --> 00:07:04.216 Come to find out, Kathe's boss, Rita Crundwell, was embezzling money. 00:07:04.240 --> 00:07:09.456 Rita was embezzling 53 million dollars over a 20-year period 00:07:09.480 --> 00:07:11.960 and Kathe just happened to stumble upon it. 00:07:13.080 --> 00:07:16.016 Kathe is a hero. 00:07:16.040 --> 00:07:17.736 And actually, I had the opportunity 00:07:17.760 --> 00:07:21.136 of interviewing Kathe for my documentary, "All the Queen's Horses." 00:07:21.160 --> 00:07:23.496 And Kathe wasn't seeking fame. 00:07:23.520 --> 00:07:26.976 In fact, she really didn't want to talk to me for a really long time, 00:07:27.000 --> 00:07:30.096 but through strategic stalking, she ended up doing the interview. NOTE Paragraph 00:07:30.120 --> 00:07:31.256 (Laughter) NOTE Paragraph 00:07:31.280 --> 00:07:33.496 But she was seeking fairness, not fame. 00:07:33.520 --> 00:07:35.136 And if it wasn't for Kathe, 00:07:35.160 --> 00:07:37.800 who's to say this fraud would have ever been discovered? NOTE Paragraph 00:07:39.120 --> 00:07:41.736 So, remember that "Forbes" article I was talking about, 00:07:41.760 --> 00:07:43.665 that I was working on before my lecture? 00:07:43.689 --> 00:07:47.256 Well, I posted it and something really fantastic happened. 00:07:47.280 --> 00:07:51.976 I started receiving emails from whistle-blowers all over the world. 00:07:52.000 --> 00:07:55.576 And as I was receiving these emails and responding back to them, 00:07:55.600 --> 00:07:58.256 there was a common theme in the message that I received, 00:07:58.280 --> 00:07:59.496 and this is what it was: 00:07:59.520 --> 00:08:03.896 they all said this, "I blew the whistle, people really hate me now. 00:08:03.920 --> 00:08:06.096 I got fired, but guess what? 00:08:06.120 --> 00:08:09.496 I would do it all over again if I could." 00:08:09.520 --> 00:08:12.736 And so as I kept reading this message, all these messages, 00:08:12.760 --> 00:08:15.576 I wanted to think, what could I share with my students? 00:08:15.600 --> 00:08:19.176 And so, I pooled it all together and this is what I learned. NOTE Paragraph 00:08:19.200 --> 00:08:22.296 It's important for us to cultivate hope. 00:08:22.320 --> 00:08:24.256 Whistle-blowers are hopeful. 00:08:24.280 --> 00:08:25.696 Despite popular belief, 00:08:25.720 --> 00:08:30.016 they're not all disgruntled employees that have a beef with the company. 00:08:30.040 --> 00:08:34.216 Their hopefulness really is what drives them to come forward. 00:08:34.240 --> 00:08:36.655 We also have to cultivate commitment. 00:08:36.679 --> 00:08:38.535 Whistle-blowers are committed. 00:08:38.559 --> 00:08:41.056 And it's that passion to their organization 00:08:41.080 --> 00:08:43.496 that makes them want to come forward. 00:08:43.520 --> 00:08:45.136 Whistle-blowers are humble. 00:08:45.160 --> 00:08:49.216 Again, they're not seeking fame, but they are seeking fairness. 00:08:49.240 --> 00:08:52.096 And we need to continue to cultivate bravery. 00:08:52.120 --> 00:08:53.696 Whistle-blowers are brave. 00:08:53.720 --> 00:08:57.416 Often, they underestimated 00:08:57.440 --> 00:09:00.056 the impact whistle-blowing had on their family, 00:09:00.080 --> 00:09:05.000 but what they continue to comment on is how hard it is to withhold the truth. NOTE Paragraph 00:09:05.960 --> 00:09:08.776 With that, I want to leave you with one additional name: 00:09:08.800 --> 00:09:10.120 Peter Buxtun. 00:09:11.160 --> 00:09:17.336 Peter Buxtun was a 27-year-old employee for the US Public Health Service. 00:09:17.360 --> 00:09:21.296 And he was hired to interview people 00:09:21.320 --> 00:09:23.696 that had sexually transmitted diseases. 00:09:23.720 --> 00:09:25.776 And through the course of his work, 00:09:25.800 --> 00:09:29.736 he noticed a clinical study that was going on within the organization. 00:09:29.760 --> 00:09:33.856 And it was a study that was looking at the progression of untreated syphilis. 00:09:33.880 --> 00:09:36.656 And so, there were 600 African American males 00:09:36.680 --> 00:09:37.896 that were in this study. 00:09:37.920 --> 00:09:39.496 They were enticed into the study 00:09:39.520 --> 00:09:43.456 through being given free medical exams, burial insurance. 00:09:43.480 --> 00:09:47.176 And so, what happened through the course of this study, 00:09:47.200 --> 00:09:52.096 is penicillin was discovered to help treat syphilis. 00:09:52.120 --> 00:09:54.056 And what Peter noticed was, 00:09:54.080 --> 00:09:58.016 the participants in this study were not given the penicillin 00:09:58.040 --> 00:09:59.536 to treat their syphilis. 00:09:59.560 --> 00:10:01.376 And the participants didn't know. NOTE Paragraph 00:10:01.400 --> 00:10:06.576 So similar to Mary, Peter tried to report and talk to his internal supervisors, 00:10:06.600 --> 00:10:08.336 but no one listened. 00:10:08.360 --> 00:10:10.776 And so Peter thought this was completely unfair 00:10:10.800 --> 00:10:12.376 and he tried to report again, 00:10:12.400 --> 00:10:16.056 and finally talked to a reporter -- very similar to Mary. 00:10:16.080 --> 00:10:20.376 And in 1972, this was the front page of the "New York Times": 00:10:20.400 --> 00:10:24.480 "Syphilis Victims in US Study Went Untreated for 40 Years." 00:10:25.640 --> 00:10:30.056 This is known to us today as the Tuskegee syphilis experiment. 00:10:30.080 --> 00:10:32.296 And Peter was the whistle-blower. 00:10:32.320 --> 00:10:36.376 What happened to the 600 men, you may wonder, the 600 original men? 00:10:36.400 --> 00:10:39.376 Twenty eight men died from syphilis. 00:10:39.400 --> 00:10:42.536 One hundred died from syphilis complications, 00:10:42.560 --> 00:10:44.416 forty wives were infected 00:10:44.440 --> 00:10:47.296 and 10 children were born with congenital syphilis. 00:10:47.320 --> 00:10:49.656 Who's to say what these numbers would be 00:10:49.680 --> 00:10:53.776 if it wasn't for the brave, courageous act of Peter? NOTE Paragraph 00:10:53.800 --> 00:10:56.296 We're all connected to Peter, actually. 00:10:56.320 --> 00:10:58.896 If you know anybody that's in a clinical trial, 00:10:58.920 --> 00:11:02.096 the reason why we have informed consent today 00:11:02.120 --> 00:11:04.240 is because of Peter's courageous act. 00:11:05.400 --> 00:11:06.816 So let me ask you a question. 00:11:06.840 --> 00:11:09.736 That original question, a variation of the original question. 00:11:09.760 --> 00:11:12.856 How many of us have ever used the term 00:11:12.880 --> 00:11:15.856 snitch, rat 00:11:15.880 --> 00:11:17.456 tattletale, 00:11:17.480 --> 00:11:19.136 snake, 00:11:19.160 --> 00:11:20.656 weasel, 00:11:20.680 --> 00:11:21.880 leak? 00:11:22.920 --> 00:11:24.120 Anybody? NOTE Paragraph 00:11:27.640 --> 00:11:30.696 Before you get the urge to do that again, 00:11:30.720 --> 00:11:32.536 I want you to think a little bit. 00:11:32.560 --> 00:11:36.440 It might be the Mary, the Peter, the Kathys of the world. 00:11:37.480 --> 00:11:40.416 You might be the person that could shape history, 00:11:40.440 --> 00:11:42.976 or they could be the person that shapes yours. NOTE Paragraph 00:11:43.000 --> 00:11:44.216 Thank you. NOTE Paragraph 00:11:44.240 --> 00:11:48.000 (Applause)