0:00:12.125,0:00:14.626 Have you ever been in a class 0:00:14.626,0:00:18.905 that was so boring that you fell asleep 0:00:18.906,0:00:22.176 and started to dream[br]about happiness and milkshakes? 0:00:22.177,0:00:23.397 (Laughter) 0:00:23.398,0:00:28.000 Only to be woken up by a professor[br]reading slides to you? 0:00:28.987,0:00:32.103 I'm here to tell you that when you[br]enter the corporate world, 0:00:32.104,0:00:33.729 it doesn't get any better. 0:00:33.730,0:00:35.092 (Laughter) 0:00:35.093,0:00:37.612 But the good news is that it can. 0:00:37.613,0:00:39.887 The problem with people[br]in the corporate world 0:00:39.888,0:00:42.297 is sometimes they're so focused[br]on the bottom line 0:00:42.298,0:00:45.242 that they just focus in on efficiency. 0:00:45.243,0:00:48.994 And I love efficiency, I'm an engineer,[br]I'm obsessed with it. 0:00:48.995,0:00:51.186 In fact, I was even born three weeks early 0:00:51.187,0:00:53.857 because apparently, even in the womb, 0:00:53.858,0:00:56.554 I said: "I'm ready to go right now!" 0:00:56.555,0:00:57.778 (Laughter) 0:00:57.779,0:01:00.691 But the problem is that just because[br]something is efficient, 0:01:00.692,0:01:02.716 it doesn't mean that it's effective. 0:01:02.717,0:01:04.425 Just because something saves time, 0:01:04.426,0:01:06.823 it doesn't mean that it[br]actually gets results. 0:01:07.313,0:01:10.836 And if you're thinking: "Why should I[br]believe you, skinny Hugh Jackman?" 0:01:10.837,0:01:13.146 (Laughter) 0:01:15.172,0:01:18.494 First of all, you don't have[br]to remind me that I'm skinny. 0:01:18.495,0:01:21.787 I've been skinny my entire life,[br]I was born 8.3 pounds 0:01:21.788,0:01:24.075 and then stayed that way[br]till I was 15 years old. 0:01:24.076,0:01:25.835 (Laughter) 0:01:25.836,0:01:28.690 But second, it's because[br]I've actually been there. 0:01:28.691,0:01:31.321 The summer between my junior[br]and senior year of college, 0:01:31.322,0:01:33.979 I interned at Procter & Gamble[br]in Cincinnati. 0:01:34.509,0:01:37.907 At the end of the summer, I had to give[br]a presentation to a review board 0:01:37.908,0:01:39.245 that would ultimately decide 0:01:39.246,0:01:42.176 whether or not I could get hired[br]full-time at the company. 0:01:42.646,0:01:46.632 I slaved over a presentation[br]that I ended up thinking was killer. 0:01:47.282,0:01:50.271 Killer because it was going[br]to bore them to death. 0:01:51.221,0:01:52.803 The night before my presentation, 0:01:52.804,0:01:55.889 I decided that I needed[br]to change everything. 0:01:55.890,0:01:59.317 And so the single most important[br]presentation I'd ever given in my life 0:01:59.318,0:02:01.093 started with this slide. 0:02:01.773,0:02:04.528 (Laughter) 0:02:05.966,0:02:08.365 I can tell you from personal experience 0:02:08.366,0:02:14.017 that creating an entire presentation[br]in Microsoft Paint is not very efficient. 0:02:14.018,0:02:15.697 (Laughter) 0:02:15.698,0:02:18.658 But it does get people to pay attention. 0:02:18.659,0:02:22.291 My presentation ended with what I think[br]was my greatest masterpiece 0:02:23.101,0:02:25.666 (Laughter) 0:02:25.667,0:02:31.034 an 'M.C. Escher meets Keith Haring'-style[br]drawing of the review board that day. 0:02:31.035,0:02:34.707 And yes, those are visually[br]accurate stick figures 0:02:34.708,0:02:35.737 (Laughter) 0:02:35.738,0:02:39.450 of each one of the senior leaders[br]that was going to decide my fate. 0:02:40.270,0:02:43.504 After I delivered my presentation,[br]I talked with each of the people, 0:02:43.505,0:02:45.896 and one of the associate[br]directors pulled me aside: 0:02:45.896,0:02:48.022 "You know, you're[br]pretty good at PowerPoint." 0:02:48.023,0:02:49.164 (Laughter) 0:02:49.165,0:02:51.649 I said: "I'd like to think[br]that I excel at it." 0:02:51.650,0:02:54.166 (Laughter) 0:02:54.167,0:02:56.709 He was like: "Was that[br]a Microsoft Office pun?" 0:02:56.719,0:02:57.751 (Laughter) 0:02:57.752,0:02:58.835 I replied: "Word." 0:02:58.872,0:03:00.407 (Laughter) 0:03:02.017,0:03:04.626 Two days later, I found out I got the job. 0:03:06.444,0:03:09.688 I'd never really realized[br]that most people think 0:03:09.689,0:03:13.489 that humor and work are[br]at the opposite ends of the spectrum. 0:03:13.501,0:03:15.524 To reference Animaniacs, 0:03:15.525,0:03:19.444 people think that humor is Pinky[br]and work is the Brain. 0:03:19.445,0:03:21.891 In reality, you need to bring[br]both of them together 0:03:21.892,0:03:24.290 in order to actually try[br]to take over the world. 0:03:24.291,0:03:26.019 Because people who use humor at work 0:03:26.020,0:03:30.204 are more productive, less stressed,[br]paid more and happier, 0:03:30.205,0:03:33.906 which is something that I never learned[br]in any one of my college classes. 0:03:33.907,0:03:36.974 Because our classes teach us[br]the skills we need to do a job, 0:03:36.975,0:03:41.691 but no one really teaches you the skills[br]that you need to enjoy that job. 0:03:41.692,0:03:45.054 And it turns out, as Americans,[br]we are not very good at it. 0:03:45.055,0:03:48.847 83% of Americans[br]feel stressed out at work. 0:03:49.457,0:03:53.666 55% of Americans are[br]unsatisfied with their jobs, 0:03:53.667,0:03:57.192 and 47% of Americans[br]struggle to stay happy. 0:03:57.193,0:03:59.271 Of course, it's even worse in Disney world 0:03:59.272,0:04:02.331 where statistically,[br]only 1 out of 7 dwarfs are happy. 0:04:02.332,0:04:04.066 (Laughter) 0:04:06.156,0:04:10.568 But still, 1 out of 2 people[br]was still pretty scary. 0:04:11.308,0:04:13.080 A few years after my internship, 0:04:13.081,0:04:16.240 I was working at Procter & Gamble[br]in New York City. 0:04:16.241,0:04:18.880 I was promoted from analyst[br]to project manager, 0:04:18.882,0:04:21.969 and I still used humor in the workplace. 0:04:21.970,0:04:25.280 I was a project manager, I got to name[br]my projects whatever I wanted. 0:04:25.281,0:04:27.744 So instead of the standard[br]"Retail Sales 2.0", 0:04:27.751,0:04:30.572 I named them things like[br]"Project Awesomization". 0:04:30.573,0:04:31.573 (Laughter) 0:04:31.427,0:04:33.792 I also taught improv[br]to all of my team members 0:04:33.793,0:04:36.540 so that they can improve[br]their leadership skills 0:04:36.541,0:04:39.669 and start to brainstorm[br]and think faster on their feet. 0:04:39.670,0:04:41.935 Whenever someone new would join my team, 0:04:41.936,0:04:45.334 I'd have them fill out a personality[br]assessment like Myers-Briggs 0:04:45.335,0:04:48.199 or more importantly,[br]"Which Star Wars character are you?" 0:04:48.200,0:04:49.825 (Laughter) 0:04:49.834,0:04:53.154 If you're wondering, I'm an INTJ R2-D2 0:04:53.155,0:04:54.239 (Laughter) 0:04:54.240,0:04:55.907 a shock to none of you. 0:04:55.908,0:04:57.443 (Laughter) 0:04:57.444,0:05:00.169 But after one[br]of my weekly status meetings, 0:05:00.170,0:05:04.085 one of my co-workers came up to me[br]- it was Sarah, a.k.a. Ewok - 0:05:04.086,0:05:06.443 (Laughter) 0:05:06.444,0:05:09.366 and Sarah was like,[br]"Drew, I just want to thank you." 0:05:09.367,0:05:13.721 I had no idea what she was talking about,[br]so, of course, I said, "It's about time." 0:05:13.722,0:05:14.936 (Laughter) 0:05:14.937,0:05:16.643 "Why are you thanking me?" 0:05:16.644,0:05:19.821 She said, "That is because[br]of this project, it's been fun." 0:05:19.822,0:05:23.115 I was, "Finally! Someone else[br]who appreciates the joy 0:05:23.125,0:05:26.250 of Bayesian probability[br]and predictive analytics." 0:05:26.832,0:05:29.472 She was like, "What are you[br]talking about? (Laughter) 0:05:29.473,0:05:33.095 No, not the project itself,[br]but they way that you managed it. 0:05:33.096,0:05:35.034 Before I joined Project Awesomization, 0:05:35.035,0:05:37.908 I was thinking about quitting[br]because I was so stressed out. 0:05:37.909,0:05:42.414 But then I joined your team,[br]and it was different because we had fun. 0:05:42.415,0:05:46.012 And somewhere along the way, I realized[br]that no one told you to use humor, 0:05:46.013,0:05:48.738 you just decided to, so thank you." 0:05:49.498,0:05:51.241 And I was touched. 0:05:51.242,0:05:52.875 Because Ewok was right. 0:05:52.876,0:05:53.793 (Laughter) 0:05:53.794,0:05:58.073 No one ever told me to use humor,[br]but no one ever stopped me either. 0:05:58.673,0:06:03.632 Sarah, like so many other people,[br]never thought she could use humor at work. 0:06:03.633,0:06:05.934 I'd always assumed that I could. 0:06:06.534,0:06:08.385 It was at that moment that I decided 0:06:08.386,0:06:11.958 that I no longer wanted to be[br]just a computer science engineer. 0:06:11.959,0:06:14.216 I wanted to be a humor engineer. 0:06:14.217,0:06:17.571 And if you've never heard of it before,[br]it's because I've made it up. 0:06:18.221,0:06:20.252 But just as a computer science engineer 0:06:20.253,0:06:23.628 helps people be more efficient,[br]more effective using technology, 0:06:23.629,0:06:27.387 a humor engineer helps people[br]be more efficient effective using humor. 0:06:28.153,0:06:32.321 Because the average person sends[br]and receives 112 e-mails per day, 0:06:32.322,0:06:35.767 and spends 80% of their time[br]in some form of communication. 0:06:35.768,0:06:37.768 Humor helps your message[br]actually stick out 0:06:37.769,0:06:40.516 and gets people to stop and pay attention. 0:06:40.517,0:06:41.987 (Laughter) 0:06:41.988,0:06:44.868 Humor also makes your message[br]more memorable. 0:06:44.869,0:06:47.337 Simple things like mnemonics[br]help us remember things 0:06:47.338,0:06:49.062 long after we actually learned them. 0:06:49.063,0:06:51.018 I haven't played an instrument in years, 0:06:51.019,0:06:53.867 but I still remember[br]that Every Good Boy Deserves Fudge. 0:06:53.868,0:06:55.488 (Laughter) 0:06:55.489,0:06:58.846 But even more humor[br]helps us to solve problems 0:06:58.847,0:07:01.091 because it gets the brain[br]going and warms us up. 0:07:01.092,0:07:02.775 In fact, I can help you all warm up 0:07:02.776,0:07:05.918 a few neurons right now[br]with this simple joke. 0:07:06.848,0:07:09.158 How would Sherlock respond[br]if Watson asked: 0:07:09.159,0:07:11.619 "What's the grade before middle school?" 0:07:12.159,0:07:15.654 Naturally he'd say,[br]"It's elementary, my dear Watson." 0:07:15.655,0:07:17.231 (Laughter) 0:07:18.241,0:07:21.719 Just by making a simple joke,[br]our brain starts making connections, 0:07:21.720,0:07:24.135 and in the process releases[br]a chemical, serotonin, 0:07:24.136,0:07:27.820 which not only increases our focus[br]but also improves our own brain power. 0:07:27.821,0:07:30.386 And if you laughed at that joke,[br]then congratulations, 0:07:30.387,0:07:32.334 you just burned half of a calorie. 0:07:32.343,0:07:33.828 (Laughter) 0:07:33.829,0:07:37.759 Which is really only 15%[br]of a single M&M, but still. 0:07:37.760,0:07:39.661 If you laugh for 10 to 15 minutes, 0:07:39.662,0:07:43.485 then you burn as many calories[br]as in 5 minutes of aerobic exercise, 0:07:43.486,0:07:45.160 10 minutes of dancing, 0:07:45.161,0:07:47.346 and 15 minutes of milking a cow. 0:07:47.347,0:07:49.198 (Laughter) 0:07:49.199,0:07:53.125 So if you've been out sneaking[br]into farms to exercise, stop! 0:07:53.126,0:07:54.156 (Laughter) 0:07:54.157,0:07:56.197 Just laugh for 10 minutes instead, 0:07:56.198,0:07:58.894 and you do that for a year,[br]you'll lose up to 4 pounds; 0:07:58.895,0:08:02.146 you do that for a lifetime,[br]and you'll increase resiliency, 0:08:02.147,0:08:05.150 reduce tension, and relax your muscles. 0:08:05.920,0:08:07.215 But not only that. 0:08:07.815,0:08:10.077 Once you're more productive[br]and less stressed, 0:08:10.078,0:08:11.469 you actually make more money. 0:08:11.470,0:08:14.414 In fact, in a study put on[br]by the Harvard Business Review, 0:08:14.415,0:08:19.241 it was found that executives who use humor[br]are paid more and promoted faster. 0:08:19.242,0:08:22.646 And money may not buy happiness,[br]but relationships might. 0:08:23.186,0:08:25.257 Because people[br]with 3 close friends at work, 0:08:25.258,0:08:28.879 are 96% more likely to be[br]satisfied with their lives. 0:08:28.880,0:08:32.301 Not just satisfied with their work[br]but satisfied with their lives. 0:08:32.909,0:08:34.869 And how do you get close friends? 0:08:35.198,0:08:36.225 Money. 0:08:36.226,0:08:38.724 (Laughter) 0:08:38.725,0:08:41.524 I'm just kidding. You use humor. 0:08:41.525,0:08:43.482 Because humor connects people. 0:08:43.501,0:08:45.127 It builds trust, diffuses tension, 0:08:45.128,0:08:48.851 and creates positive shared experiences[br]that bring people closer together. 0:08:48.852,0:08:51.053 You start to realize[br]that the people around you 0:08:51.054,0:08:54.001 aren't just co-workers,[br]students, or professors, 0:08:54.002,0:08:58.943 but they're actual human beings[br]with human lives and human emotions. 0:08:59.953,0:09:01.344 That is the power of humor; 0:09:01.345,0:09:03.966 it not only helps you[br]but the people around you. 0:09:03.967,0:09:06.874 A few years after my conversation[br]with Sarah the Ewok, 0:09:06.875,0:09:10.894 I decided that I was going to leave[br]P&G to start my own company. 0:09:10.895,0:09:14.793 Since then, I've worked with hundreds[br]of organizations across the United States 0:09:14.794,0:09:17.255 on how to be more effective using humor. 0:09:17.256,0:09:20.142 I've also learned[br]that only one third of people 0:09:21.572,0:09:23.285 use humor at work regularly. 0:09:23.286,0:09:24.614 I wanted to understand why, 0:09:24.615,0:09:28.219 so I run a study through my website,[br]and nearly 400 people responded. 0:09:28.220,0:09:30.096 The first reason people don't use humor 0:09:30.097,0:09:33.322 is because they don't think their boss[br]or co-workers would approve. 0:09:33.323,0:09:35.459 When humor isn't part[br]of your normal workday, 0:09:35.460,0:09:37.485 you start to assume that it's not welcome. 0:09:37.486,0:09:38.766 But 81% of employees say 0:09:38.767,0:09:41.334 that a fun workplace[br]would make them more productive, 0:09:41.335,0:09:45.158 and 98% of CEOs prefer job candidates[br]with the sense of humor. 0:09:45.159,0:09:47.263 The second reason[br]why people don't use humor 0:09:47.264,0:09:48.848 is that they don't know how. 0:09:48.849,0:09:51.236 When you think about humor,[br]that it means laughter, 0:09:51.237,0:09:52.597 it can seem intimidating. 0:09:52.598,0:09:54.773 But humor is different than comedy. 0:09:54.774,0:09:59.238 Humor is defined as comic, absurd,[br]or incongruous quality causing amusement. 0:09:59.239,0:10:02.408 So while laughter is great,[br]a smile is also good. 0:10:02.409,0:10:06.190 It's not about making work funny,[br]but making work fun. 0:10:06.191,0:10:09.220 If you think fun, if you think positive[br]and you think inclusive, 0:10:09.221,0:10:12.083 you're on your way to being[br]a corporate rock star. 0:10:12.563,0:10:15.703 The final reason is that people say[br]they don't have time. 0:10:16.133,0:10:18.214 They don't have time. 0:10:19.364,0:10:22.661 There are 168 hours in a week. 0:10:23.241,0:10:27.898 If you average 7 hours of sleep per night,[br]you spend 49 of them sleeping. 0:10:27.899,0:10:32.262 That leaves 119 hours per week[br]that you're awake. 0:10:32.263,0:10:35.627 If you work an average[br]of 40 hours per week, 0:10:35.628,0:10:40.669 that is 33.6% of your[br]adult life spent at work. 0:10:41.359,0:10:46.612 You don't have time to make one third[br]of your adult waking life more enjoyable? 0:10:46.613,0:10:48.399 The truth is that every single day 0:10:48.400,0:10:51.983 you choose if you're going to be[br]more productive and less stressed. 0:10:51.984,0:10:55.512 You choose if you're going to do[br]the things that will get you paid more. 0:10:55.513,0:10:58.165 And you choose[br]if you're going to be happy. 0:10:58.166,0:11:01.902 With one third of your life on a line,[br]why not use humor at work? 0:11:01.903,0:11:03.326 Thank you. 0:11:03.327,0:11:04.935 (Applause)