1 99:59:59,999 --> 99:59:59,999 (2:19 D. Koller) Hi everyone! It's a real privilege for me to be able to speak with you 2 99:59:59,999 --> 99:59:59,999 and thank you all for these amazing contributions that you're all making 3 99:59:59,999 --> 99:59:59,999 towards making education accessible to a much, much larger number of people. 4 99:59:59,999 --> 99:59:59,999 I'd also like to start off by thanking not only you, the individual volunteers, 5 99:59:59,999 --> 99:59:59,999 but also the organizations that have been working with us here at Coursera 6 99:59:59,999 --> 99:59:59,999 to help you and to help us with this amazing project. 7 99:59:59,999 --> 99:59:59,999 And these include GUOKR in China, the Lemann Foundation in Brazil, 8 99:59:59,999 --> 99:59:59,999 ABBYY Language services in Russia, the Slim Foundation in Mexico 9 99:59:59,999 --> 99:59:59,999 and many other organizations that we hope will come onboard too (unclear ...ully) 10 99:59:59,999 --> 99:59:59,999 or that are already with us in order to help this translation project. 11 99:59:59,999 --> 99:59:59,999 Coursera has always been an international platform. 12 99:59:59,999 --> 99:59:59,999 As it happens, both my co-founder Andrew Ng and myself are not originally from the United States. 13 99:59:59,999 --> 99:59:59,999 I grew up in Israel and Andrew grew up in Hong Kong and Singapore. 14 99:59:59,999 --> 99:59:59,999 And so, we've always realized the importance of having an effort that spands the globe 15 99:59:59,999 --> 99:59:59,999 and appeals -- and that's accessible to everyone. 16 99:59:59,999 --> 99:59:59,999 In fact, even from the earliest days of the MOOC effort, 17 99:59:59,999 --> 99:59:59,999 we had only 40% of the audience from the United States, 60% from outside the United States. 18 99:59:59,999 --> 99:59:59,999 And that fraction of people outside the United States has only been growing over time: 19 99:59:59,999 --> 99:59:59,999 well (check) now only a third of our audience comes from the United States. 20 99:59:59,999 --> 99:59:59,999 And so, we're really excited to have -- to be able to expand that reach to an even larger number of people. 21 99:59:59,999 --> 99:59:59,999 Half or more of our users are currently from countries where the primary language is not English. 22 99:59:59,999 --> 99:59:59,999 Now, this is pretty incredible when you think about this. 23 99:59:59,999 --> 99:59:59,999 Our courses are hard. 24 99:59:59,999 --> 99:59:59,999 They're hard even if you're listening to them in your native language. 25 99:59:59,999 --> 99:59:59,999 And if you're listening to them in a language where you have to simultaneously 26 99:59:59,999 --> 99:59:59,999 think about understanding what's being said as well as to understand the material, 27 99:59:59,999 --> 99:59:59,999 I mean, that's really an incredible challenge, 28 99:59:59,999 --> 99:59:59,999 and it's quite amazing that these many people have been able to deal with that, 29 99:59:59,999 --> 99:59:59,999 but at the same time, we realize that there's many many more for whom this is a barrier, 30 99:59:59,999 --> 99:59:59,999 that is, that their inability to simultaneously understand English and the content 31 99:59:59,999 --> 99:59:59,999 prevents them from having the benefit of access to our courses. 32 99:59:59,999 --> 99:59:59,999 And so, because of that, we knew that we needed to make Coursera more accessible 33 99:59:59,999 --> 99:59:59,999 and a better place for learners all over the world, regardless of what their native language is. 34 99:59:59,999 --> 99:59:59,999 And so, we've been doing a number of things to move that along, 35 99:59:59,999 --> 99:59:59,999 we've been partnering with institutions that teach in native languages other than English, 36 99:59:59,999 --> 99:59:59,999 and currently, we have, I think, ten different -- nine different languages offered on the platform 37 99:59:59,999 --> 99:59:59,999 and we hope to increase both the number of languages 38 99:59:59,999 --> 99:59:59,999 as well as the number of courses in each of those languages, 39 99:59:59,999 --> 99:59:59,999 to make a much broader range of content available to people. 40 99:59:59,999 --> 99:59:59,999 We've internationalized the user interface of the platform into six languages, 41 99:59:59,999 --> 99:59:59,999 so as to make people whose native language is that language 42 99:59:59,999 --> 99:59:59,999 feel at home when they came onto the site. 43 99:59:59,999 --> 99:59:59,999 And now, in what I think is likely to be our biggest-impact project yet 44 99:59:59,999 --> 99:59:59,999 in terms of increasing access regardless of language barriers, 45 99:59:59,999 --> 99:59:59,999 we have the Global Translation Community project, 46 99:59:59,999 --> 99:59:59,999 lead by my amazing colleagues Sébastien and Eli, here 47 99:59:59,999 --> 99:59:59,999 and it's a -- all the credit goes to them, by the way. 48 99:59:59,999 --> 99:59:59,999 So, we've been just awe-struck by the passion and commitment 49 99:59:59,999 --> 99:59:59,999 that we've seen among all of you in joining this effort. 50 99:59:59,999 --> 99:59:59,999 And I know we've heard from many of you that for you, this is an opportunity to give something back 51 99:59:59,999 --> 99:59:59,999 but it's sort of, you know, I think there is an amazing opportunity here of free, high-quality education 52 99:59:59,999 --> 99:59:59,999 and this is a way for you to share that education with people that, 53 99:59:59,999 --> 99:59:59,999 you now, might not otherwise have access tools -- in many cases your fellow country-people 54 99:59:59,999 --> 99:59:59,999 and it's really amazing that you decided to give of your time, your energy and your passion 55 99:59:59,999 --> 99:59:59,999 to make that possible. 56 99:59:59,999 --> 99:59:59,999 And I know that many people in your countries and in other countries that speak the same language 57 99:59:59,999 --> 99:59:59,999 will be very grateful for your effort and I know we are as well: so thank you all. 58 99:59:59,999 --> 99:59:59,999 (7:12 E. Bildner) Thank you, thank you so much for that introduction (inaudible) Daphne. 59 99:59:59,999 --> 99:59:59,999 Again, just as I mentioned, my name is Eli and I work on the International Grow team 60 99:59:59,999 --> 99:59:59,999 and we'll field some of the great questions that we're seeing coming in. 61 99:59:59,999 --> 99:59:59,999 Just a couple of logistical notes: 62 99:59:59,999 --> 99:59:59,999 I see there are a few questions about the nature of the community logistics 63 99:59:59,999 --> 99:59:59,999 and Sébastien and I will get to those, I guess after (inaudible) Daphne. 64 99:59:59,999 --> 99:59:59,999 So we'll let Daphne talk about more (inaudible) about Coursera and international growth. 65 99:59:59,999 --> 99:59:59,999 In a second (check) I see there are a couple more comments about the hangout being a little bit hard to hear, 66 99:59:59,999 --> 99:59:59,999 if you're watching through YouTube, it might be better to click through to the link to the live hangout 67 99:59:59,999 --> 99:59:59,999 and close the YouTube tab. 68 99:59:59,999 --> 99:59:59,999 You can only hear it once. I hope that will take care of that. 69 99:59:59,999 --> 99:59:59,999 So, with that started, with that all said, I wanted to - let's see, 70 99:59:59,999 --> 99:59:59,999 I saw a question here about the effect, you know, 71 99:59:59,999 --> 99:59:59,999 what impact Coursera will have on the globalization of higher education. 72 99:59:59,999 --> 99:59:59,999 So, I guess, you characteristically (check) talked about that, 73 99:59:59,999 --> 99:59:59,999 you know, what does this mean for having universities in many different countries 74 99:59:59,999 --> 99:59:59,999 (inaudible) worldwide higher education (inaudible) 75 99:59:59,999 --> 99:59:59,999 (8:23 D. Koller) So I think, in some sense, this is a tremendous opportunity 76 99:59:59,999 --> 99:59:59,999 for higher education and for the world 77 99:59:59,999 --> 99:59:59,999 because it allows people to see education as it's offered in parts of the world 78 99:59:59,999 --> 99:59:59,999 that many will just never have the opportunity to visit 79 99:59:59,999 --> 99:59:59,999 and so, you can view this as a way of allowing people 80 99:59:59,999 --> 99:59:59,999 to share perspectives and opinions across national boundaries 81 99:59:59,999 --> 99:59:59,999 and many of our courses, in fact, are very much contextualized. 82 99:59:59,999 --> 99:59:59,999 So for example, if you're teaching a course on sociology 83 99:59:59,999 --> 99:59:59,999 or on sustainability or on business, or many other topics, 84 99:59:59,999 --> 99:59:59,999 the perspectives that you'd get from someone in China 85 99:59:59,999 --> 99:59:59,999 is very different from what you would get from someone in Nigeria or in the United States. 86 99:59:59,999 --> 99:59:59,999 So this ability to really get these diverse points of view and share those with other learners 87 99:59:59,999 --> 99:59:59,999 is really, I think, one of the things that both the learners on our platform get (inaudible) 88 99:59:59,999 --> 99:59:59,999 also the instructors who are teaching benefit a lot from this. 89 99:59:59,999 --> 99:59:59,999 So I think that's one aspect of globalization. 90 99:59:59,999 --> 99:59:59,999 The other aspect, I think, is just the capacity issue that is present in many parts of the world. 91 99:59:59,999 --> 99:59:59,999 Those of us who live in countries that are -- where the educational infrastructure is better developed 92 99:59:59,999 --> 99:59:59,999 often take for granted the ability that we have to just sign up for a college 93 99:59:59,999 --> 99:59:59,999 and obviously, we have to pass the admission criteria, 94 99:59:59,999 --> 99:59:59,999 but if we do, then there is a place for us and we have the opportunity to learn; 95 99:59:59,999 --> 99:59:59,999 but in many parts of the world, that's just not true. 96 99:59:59,999 --> 99:59:59,999 And there are people that would dearly love to have the opportunity for an educational experience 97 99:59:59,999 --> 99:59:59,999 and that opportunity is just not there for them, 98 99:59:59,999 --> 99:59:59,999 because of a lack of capacity in the educational system, 99 99:59:59,999 --> 99:59:59,999 because they don't have enough money, 100 99:59:59,999 --> 99:59:59,999 because of social circumstances and -- or economic circumstances -- 101 99:59:59,999 --> 99:59:59,999 and this really, I think, allows the opportunity for people in those countries 102 99:59:59,999 --> 99:59:59,999 to have access to something that just otherwise would not exist. 103 99:59:59,999 --> 99:59:59,999 And hopefully, over time, the educational infrastructure will catch up, 104 99:59:59,999 --> 99:59:59,999 maybe, perhaps, to some extent by having that content there 105 99:59:59,999 --> 99:59:59,999 that helps further development and create more qualified instructors within the country. 106 99:59:59,999 --> 99:59:59,999 And so we hope to use this as a spur to develop 107 99:59:59,999 --> 99:59:59,999 -- to spur the development of educational infrastructure around the world. 108 99:59:59,999 --> 99:59:59,999 (10:52 E. Bildner) Daphne, I guess we're seeing a couple of other questions come in. 109 99:59:59,999 --> 99:59:59,999 How do you see Coursera interacting with other online initiatives in -- 110 99:59:59,999 --> 99:59:59,999 that are specifically focused on individual countries, you know, 111 99:59:59,999 --> 99:59:59,999 Coursera is an international platform, but there are lots of local resources (inaudible) to you 112 99:59:59,999 --> 99:59:59,999 and how do you see that interaction working? 113 99:59:59,999 --> 99:59:59,999 (11:12 D. Koller) So I think there is a diverse -- with this move towards online education 114 99:59:59,999 --> 99:59:59,999 that really started out with the efforts that Andrew and I did at Stanford in September 2001, 115 99:59:59,999 --> 99:59:59,999 there is now realization that there is a big opportunity there, 116 99:59:59,999 --> 99:59:59,999 and there is a number of initiatives that are coming up to leverage that and move that forward. 117 99:59:59,999 --> 99:59:59,999 You know, I think that some of these are efforts that are very, 118 99:59:59,999 --> 99:59:59,999 in some sense, complementary to what we're doing. 119 99:59:59,999 --> 99:59:59,999 So, for example, there are portals in certain countries, like Nadees (check) portal for example, 120 99:59:59,999 --> 99:59:59,999 that is one of our Chinese partners, that really point to great content from Coursera, 121 99:59:59,999 --> 99:59:59,999 from Khan Academy, from other resources 122 99:59:59,999 --> 99:59:59,999 and serve as a place where people in that country can find out about great educational content. 123 99:59:59,999 --> 99:59:59,999 (inaudible) a little bit more similar to what we're doing, so you could view this, 124 99:59:59,999 --> 99:59:59,999 they're trying to do the same thing, but perhaps focused on the needs of that particular country 125 99:59:59,999 --> 99:59:59,999 and I think that's totally fine, because there is a limited capacity to what we can host on Coursera 126 99:59:59,999 --> 99:59:59,999 in terms of university partners, 127 99:59:59,999 --> 99:59:59,999 and so if you have a site that says "I'm going to allow the many universities within a given country 128 99:59:59,999 --> 99:59:59,999 that can't be on Coursera to still offer content in language, in -- you know, that's really, 129 99:59:59,999 --> 99:59:59,999 that's about local -- that really focus on aspects that are tied to the local culture (check)" 130 99:59:59,999 --> 99:59:59,999 I think that's absolutely fine. 131 99:59:59,999 --> 99:59:59,999 (12:47 E. Bildner) Thanks. We get a great question coming in from Akhrum Dahab (check), 132 99:59:59,999 --> 99:59:59,999 I guess n Tchad. Thank you, Akhram. 133 99:59:59,999 --> 99:59:59,999 "What would you do to help people from poor countries with limited connection speed, 134 99:59:59,999 --> 99:59:59,999 like Tchad where I live?" 135 99:59:59,999 --> 99:59:59,999 (12:59 D. Koller) Well, first of all, thank you so much for joining us from Tchad. 136 99:59:59,999 --> 99:59:59,999 That's very far away and it's wonderful that people from all over the world are part of this effort. 137 99:59:59,999 --> 99:59:59,999 So thank you for participating. 138 99:59:59,999 --> 99:59:59,999 We completely realize that there are serious infrastructure issues 139 99:59:59,999 --> 99:59:59,999 in allowing people from parts of the world where broadband internet, for example, 140 99:59:59,999 --> 99:59:59,999 is not readily available, to access our kind of content. 141 99:59:59,999 --> 99:59:59,999 And so, there is a two-part answer to this. 142 99:59:59,999 --> 99:59:59,999 The first is that the digital divide is a prevalent problem 143 99:59:59,999 --> 99:59:59,999 that we at Coursera are not going to be the solution for, 144 99:59:59,999 --> 99:59:59,999 because there are only so many problems that an organization can tackle. 145 99:59:59,999 --> 99:59:59,999 But fortunately, there is a number of organizations, governments and NGOs, 146 99:59:59,999 --> 99:59:59,999 that are working to try and overcome those infrastructure issues in a much broader basis 147 99:59:59,999 --> 99:59:59,999 and we're delighted to see that happening. 148 99:59:59,999 --> 99:59:59,999 There's been tremendous progress in India, for example, recently, 149 99:59:59,999 --> 99:59:59,999 and I hope other countries will follow suit. 150 99:59:59,999 --> 99:59:59,999 At the same time, we're doing what we can on our side, until that happens, to try and increase access. 151 99:59:59,999 --> 99:59:59,999 And that includes programs like the Global Translation Community, 152 99:59:59,999 --> 99:59:59,999 which hope (check) to overcome language barriers, 153 99:59:59,999 --> 99:59:59,999 the significant effort that we've made on building mobile apps 154 99:59:59,999 --> 99:59:59,999 that allow those people who access the internet primarily by their mobile device 155 99:59:59,999 --> 99:59:59,999 to have a much better experience, and that's specifically, I think, 156 99:59:59,999 --> 99:59:59,999 common in developing countries. 157 99:59:59,999 --> 99:59:59,999 And then there is a number of efforts that we've made in the Learning Hub project, 158 99:59:59,999 --> 99:59:59,999 which are these physical spaces that have high broadband internet connectivity 159 99:59:59,999 --> 99:59:59,999 in places like US embassies, or the digital libraries of the Slim foundation in Mexico and Latin America, 160 99:59:59,999 --> 99:59:59,999 as well as a number of other partners that we have around the world 161 99:59:59,999 --> 99:59:59,999 that provide local hubs where people who don't necessarily have access to the internet 162 99:59:59,999 --> 99:59:59,999 can come and study quietly, often with the guidance of the (inaudible) 163 99:59:59,999 --> 99:59:59,999 and we see amazing learning outcomes in those places, 164 99:59:59,999 --> 99:59:59,999 with much higher completion rates than we see in just the general population, 165 99:59:59,999 --> 99:59:59,999 and people having incredible experiences with that. 166 99:59:59,999 --> 99:59:59,999 And so that's another thing that we've done. 167 99:59:59,999 --> 99:59:59,999 (15:20 E. Bildner) Thanks, Daphne. A couple of other questions: 168 99:59:59,999 --> 99:59:59,999 Interesting one here from Hoda's (check), if I'm mispronouncing your name, Injay (check) in a -- 169 99:59:59,999 --> 99:59:59,999 not sure where you come from, it's an interesting question: 170 99:59:59,999 --> 99:59:59,999 "Will Coursera be focusing on elistic education, as in knowledge for the sake of knowledge, 171 99:59:59,999 --> 99:59:59,999 or will be filling the gaps in reward system" 172 99:59:59,999 --> 99:59:59,999 so, I guess, more of a kind of vocational education. 173 99:59:59,999 --> 99:59:59,999 How do you think about that (inaudible) about Coursera's place is? 174 99:59:59,999 --> 99:59:59,999 (D. Koller) So, we're committed to education in multiple forms. 175 99:59:59,999 --> 99:59:59,999 We believe that it's wonderful that, if someone wants to study poetry or philosophy, 176 99:59:59,999 --> 99:59:59,999 we think that has an important place, even though that might not, for most people, 177 99:59:59,999 --> 99:59:59,999 be along their career projectory (check). 178 99:59:59,999 --> 99:59:59,999 At the same time, we also realize that, for many people, one of their goals in education 179 99:59:59,999 --> 99:59:59,999 is to increase their ability to provide for themselves and their families, 180 99:59:59,999 --> 99:59:59,999 and have access to a more, you know, stimulating job than they currently do. 181 99:59:59,999 --> 99:59:59,999 And so we really try to do both things: 182 99:59:59,999 --> 99:59:59,999 we have a very broad range of disciplines represented on our platform, 183 99:59:59,999 --> 99:59:59,999 including music and the arts and philosophy, and archeology 184 99:59:59,999 --> 99:59:59,999 a whole bunch of topics like that, but also we simply -- 185 99:59:59,999 --> 99:59:59,999 there's a whole lot of topics that are much more applied, 186 99:59:59,999 --> 99:59:59,999 and if you call them "vocational" in the sense that they cater only for academic 187 99:59:59,999 --> 99:59:59,999 188 99:59:59,999 --> 99:59:59,999 189 99:59:59,999 --> 99:59:59,999 190 99:59:59,999 --> 99:59:59,999 191 99:59:59,999 --> 99:59:59,999 192 99:59:59,999 --> 99:59:59,999 193 99:59:59,999 --> 99:59:59,999 194 99:59:59,999 --> 99:59:59,999 195 99:59:59,999 --> 99:59:59,999 196 99:59:59,999 --> 99:59:59,999 197 99:59:59,999 --> 99:59:59,999 198 99:59:59,999 --> 99:59:59,999 199 99:59:59,999 --> 99:59:59,999 200 99:59:59,999 --> 99:59:59,999 201 99:59:59,999 --> 99:59:59,999 202 99:59:59,999 --> 99:59:59,999 203 99:59:59,999 --> 99:59:59,999 204 99:59:59,999 --> 99:59:59,999 205 99:59:59,999 --> 99:59:59,999 206 99:59:59,999 --> 99:59:59,999 207 99:59:59,999 --> 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