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In this video, we'll differentiate

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between stereotypes, prejudice, 
and discrimination;

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and we'll discuss several important
social psychological concepts

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and hypotheses related to each,

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including what causes them 
to arise in the first place.

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Let's go over a bit of 
terminology to kick things off.

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A stereotype is a belief 
(which can be positive or negative )

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about the characteristics 
of members of a group

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that is applied generally 
to most members of that group.

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Believing that Asians are good 
at math, for example, is positive;

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it's not necessarily derogatory,

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but it's nonetheless a stereotype 
that you have about Asians.

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Now, stereotypes (these beliefs) can 
lead to prejudice, which in contrast,

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can only ever be negative.

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Prejudice involves drawing 
negative conclusions about

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a person, a group of people,

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or a situation prior to 
evaluating the evidence.

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These baseless conclusions are typically

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the result of those stereotypes 
that you hold about that group.

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Also, in contrast to stereotypes,

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prejudice involves emotion; 
it’s an attitude.

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Being prejudiced against a person 
or a group of people involves

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feeling negatively toward them.

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Now, because of these negative emotions

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and these negative conclusions 
that you're coming to,

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prejudice often leads to discrimination,

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which is negative behavior 
towards members of an out-group.

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And by the way, an out-group is a group

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that we don't belong to or one that we 
view as fundamentally different from us;

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whereas an in-group, in contrast,

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refers to a group that we DO identify 
with or see ourselves as belonging to.

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So I might be using that 
terminology quite a bit–

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important to know.

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So just to summarize,

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stereotypes are beliefs,
prejudice is an attitude,

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and discrimination is a behavior.

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Let's go over an example 
that puts all of this together.

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Let's say, for example, that you 
believe older adults are incompetent,

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and that's a stereotype that 
you have about older adults.

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(And I'll note that I'm not endorsing 
this stereotype or any other stereotype

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that I use as an example in this video,

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but we have to have some kind 
of an example to work with here.)

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So let's say you work at, 
I don't know, a tech company

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and you're looking to hire an assistant.

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If an elderly gentleman applies,

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you might walk into that interview 
with the gentleman,

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assuming he won't be a good fit 
or that he'd be difficult to train.

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Now, we would call this 
premature conclusion;

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this negative attitude toward 
this gentleman [is] prejudice.

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Finally, you may decide not 
to hire the gentleman at all

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because of your stereotype,
because of your prejudice.

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In this case, the behavior 
of not hiring him

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would be discrimination.

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Now, stereotypes and prejudice 
can be either explicit

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(meaning, we're consciously 
aware of having this bias)

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or implicit (meaning, it's there, 
but we aren't aware of it).

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Research shows that explicit prejudice 
is in decline, which is encouraging;

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however, implicit prejudice 
really isn't much.

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That is, people report being 
very anti-bias nowadays,

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but their behavior still 
tells us a different story.

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Let's take a look at a few 
examples to illustrate.

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Starting with the realm of gender, 
we can look to some of my own data.

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In one study, I searched through

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the language used by students 
evaluating their teachers

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in over 14 million reviews posted to 
a popular instructor evaluation website,

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RateMyProfessors.com,
which you've perhaps used in the past.

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I was specifically interested in
stereotypes about intelligence,

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so I searched through uses of 
the words “genius” and “brilliant.”

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So let's take a look at the results.
There's a lot of information here.

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Let me help you interpret these graphs.

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These are graphs for uses of

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the words “genius” on the left 
and “brilliant” on the right.

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The x-axis on both of these graphs

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represents uses per millions 
of words of text,

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which might sound a little 
complicated, but really isn't.

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There's a ton of text here,

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so to keep the numbers on the 
x-axis from being enormous

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and just visually unappealing,

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I used this uses per millions of words of text, 
but the interpretation is basically the same.

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The further to the right
you go on the x-axis

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(the higher the number), 
the more this word was used.

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So that's how you can interpret that.

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The y-axis here displays all of the 
different fields such as philosophy,

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music, mathematics, psychology;

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so you can look for your own field

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or just pause the video and look through
them in general, if you're curious,

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And fields that are higher up 
on the y-axis were the ones

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in which the words were used the most often.

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The blue dots here on the slide 
represent reviews of male professors,

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whereas the orange dots represent
reviews of female professors.

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Before I give you the punch line, 
what do you notice here?

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Well, what I found is that every 
field for which we have data,

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students describe their male 
professors as genius and brilliant

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significantly more often than 
they do their female professors.

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And in no field was this effect reversed,

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even for fields where women 
were the statistical majority.

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And this points to a stereotype 
in favor of men's intelligence

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and against women's intelligence.

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You might be wondering:

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Does this reflect an overall
bias against women,

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or is the stereotype specific 
to intellectual ability?

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Well, I was curious about this as well,

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but if you look at the data for 
the terms “excellent” and “amazing,”

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the gender bias goes away entirely.

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It appears that students believe

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that their female professors 
can be excellent and amazing,

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but they believe it's mainly the male 
professors who are genius and brilliant.

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Again, this is evidence of implicit bias

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because students are likely

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not consciously aware
of this discrepancy.

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They're simply going on line
to review their professors

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and they're not giving their 
stereotypes any thought.

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So explicitly, students would 
likely say they don't hold a bias,

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yet implicitly, they respond in this way.

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This is a common theme

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in modern research on stereotypes, 
prejudice, and discrimination.

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Now that's gender.
What about race?

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One study found that doctors 
were only 60% as likely to suggest

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a top-rated diagnostic test 
for Black heart patients

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than for White heart patients.

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There's also evidence to suggest

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that White men are offered 
greater financial opportunities.

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As one example, a study found 
that White men were offered

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the best deals at used car dealerships.

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White men paid $109 on average
less than White women,

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$318 less than Black women,

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and a whopping $935 less for a 
used car on average than Black men.

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Now, these are just two examples out 
of thousands that I could tell you about,

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but again, it's likely the case

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that these doctors and car salesmen
aren't EXPLICITLY biased,

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but their behavior provides 
evidence of IMPLICIT bias.

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Okay, so let's finish 
with a brief discussion

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of what leads to the development and 
perpetuation of some of these things

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(stereotypes, prejudice,
and discrimination),

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starting with stereotypes.

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A factor that we've learned about 
before is confirmation bias,

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the tendency to seek out evidence 
that supports our beliefs

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and to deny, dismiss, or distort 
evidence that contradicts them.

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Say, for example that you believe 
women to be bad drivers.

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If you're out driving for an hour,

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you might encounter several bad 
drivers, some male, some female.

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If you don't have a stereotype 
against male drivers, though,

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you might not think much of them 
when they speed or make dangerous moves.

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But the second a female driver 
cuts you off, for example,

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you feel vindicated as though 
you've found additional evidence

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or proof for your belief.

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And this reinforces your stereotype

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even though, in truth, many people are 
bad drivers regardless of their gender.

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Now, if we used System 2 thinking

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(which we've learned 
about in a previous video)

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to evaluate these kinds of assumptions 
and the data that we base them on,

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we might realize that those assumptions 
are erroneous, but we usually don't.

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This is because we are cognitive misers.

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That is, we seek to use only 
minimal cognitive resources

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when explaining the world around us.

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Evaluating our stereotypes takes effort,

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and because we generally 
don't go to more effort

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than we deem absolutely necessary,

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we don't evaluate or re-evaluate them at all.

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Now, what causes prejudice?

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First, we have in-group bias, 
which refers to the tendency

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to favor individuals from within our 
group over those from outside our group.

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Evidence from developmental 
psychology suggests that this bias

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is innate, with young infants showing
strong preferences, for example,

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for others who share their preferences
(such as their favorite snack)

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and infants disliking others who 
do not share their preferences

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(for example, if the other person shows
that they like a different snack more).

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Think of the implications 
for racism, sexism, and so on.

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Another factor is called 
the ultimate attribution error,

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which refers to the assumption

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that behaviors among 
individual members of a group

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are due to their internal dispositions.

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Out-group members’ flaws 
are due to internal factors

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such as their personality or their race, 
whereas in-group members flaws aren't.

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This might sound a lot like 
the fundamental attribution error,

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which we've learned about before, 
but it is a bit different.

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Think of the ultimate attribution error

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as more of a narrow case of 
the fundamental attribution error

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applied specifically to attributions

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about an individual in relation to
the group to which they belong.

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Along similar lines,

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out-group homogeneity 
refers to the tendency to view

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all individuals outside our group 
as highly similar to one another.

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Here, think of the implications

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for identifying a suspect in 
a police lineup, for example,

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but also consider this bias in relation 
to the ultimate attribution error.

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It's a very bad combination to assume

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that out-group members flaws 
are due to inherent factors

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such as their personalities or their race,

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and to simultaneously assume

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that out-group members are all 
highly similar to one another.

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Finally, scapegoating refers to 
the act of blaming an out-group

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when the in-group experiences frustration or 
is blocked from obtaining some kind of a goal.

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People scapegoat because it preserves 
a positive self-concept.

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If you believe the reason you can't get a job 
is because immigrants are taking them all,

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well, then you don't have to 
come to terms with the reality

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that you simply aren't qualified or 
competent enough for that line of work.

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Now, this list of causes here 
is by no means all-inclusive

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but should give you a good idea of 
the general psychological phenomena

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that lead to the formation and
perpetuation of stereotypes,

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prejudice, and discrimination. [END]