WEBVTT 00:00:00.089 --> 00:00:04.110 I've had an obsession basically for 30 00:00:01.829 --> 00:00:05.940 years and that obsession has been what 00:00:04.110 --> 00:00:07.529 makes the difference in the quality of 00:00:05.940 --> 00:00:08.910 people's lives what makes the difference 00:00:07.529 --> 00:00:09.990 in their performance because that's what 00:00:08.910 --> 00:00:11.370 I got hired to do I got to produce the 00:00:09.990 --> 00:00:13.769 result now that's what I've done for 30 00:00:11.370 --> 00:00:15.509 years I get the phone call when the 00:00:13.769 --> 00:00:17.670 athlete is burning down on national 00:00:15.509 --> 00:00:19.380 television and they were ahead by five 00:00:17.670 --> 00:00:20.939 strokes and now they can't get back on 00:00:19.380 --> 00:00:22.170 the course and I got to do something 00:00:20.939 --> 00:00:24.240 right now I get the results of nothing 00:00:22.170 --> 00:00:26.130 matters I get the phone call when the 00:00:24.240 --> 00:00:28.800 child is gonna commit suicide I go do 00:00:26.130 --> 00:00:29.699 something right now and in 29 years I'm 00:00:28.800 --> 00:00:31.650 very grateful to tell you I've never 00:00:29.699 --> 00:00:33.630 lost one in 29 years it doesn't mean I 00:00:31.650 --> 00:00:34.829 won't someday but I've done it and the 00:00:33.630 --> 00:00:36.239 reason is an understanding of these 00:00:34.829 --> 00:00:38.129 human needs that I want to talk to you 00:00:36.239 --> 00:00:40.050 them I look at life and say there's two 00:00:38.129 --> 00:00:41.370 master lessons one is there's the 00:00:40.050 --> 00:00:42.600 science of achievement which almost 00:00:41.370 --> 00:00:44.399 every in this room is mastered - an 00:00:42.600 --> 00:00:45.809 amazing step that's how do you take the 00:00:44.399 --> 00:00:46.920 invisible and make it visible right how 00:00:45.809 --> 00:00:48.030 you take what you're dreaming out and 00:00:46.920 --> 00:00:50.309 make it happen whether it be your 00:00:48.030 --> 00:00:51.870 business your contribution society money 00:00:50.309 --> 00:00:54.149 whatever it is for you your body your 00:00:51.870 --> 00:00:55.800 family but the other lesson of life that 00:00:54.149 --> 00:00:57.989 is rarely mastered is the art of 00:00:55.800 --> 00:00:59.340 fulfillment because science is easy 00:00:57.989 --> 00:01:01.199 right we know the rules you write the 00:00:59.340 --> 00:01:02.609 code you follow those and you get the 00:01:01.199 --> 00:01:05.489 result once you know the game you just 00:01:02.609 --> 00:01:07.470 up the ante don't you but when it comes 00:01:05.489 --> 00:01:09.090 to fulfillment that's in a part and the 00:01:07.470 --> 00:01:10.890 reason is it's about appreciation and 00:01:09.090 --> 00:01:13.830 it's about contribution you can only 00:01:10.890 --> 00:01:15.659 feel so much by yourself so what shape 00:01:13.830 --> 00:01:20.189 Lance what shapes you two invisible 00:01:15.659 --> 00:01:21.720 forces very quickly one state we all 00:01:20.189 --> 00:01:22.979 have had time saved at a time you did 00:01:21.720 --> 00:01:24.210 something and after you did you thought 00:01:22.979 --> 00:01:25.950 to yourself I can't believe I said that 00:01:24.210 --> 00:01:27.299 I can't believe I did that that was so 00:01:25.950 --> 00:01:29.520 stupid who's been that it wasn't your 00:01:27.299 --> 00:01:31.549 ability with your state your model of 00:01:29.520 --> 00:01:34.130 the world is what shapes you long time 00:01:31.549 --> 00:01:35.960 your ma the world is the filter that's 00:01:34.130 --> 00:01:37.399 what's shaping us that's what makes 00:01:35.960 --> 00:01:38.689 people make decisions we want to get us 00:01:37.399 --> 00:01:40.880 on somebody we have to know what all of 00:01:38.689 --> 00:01:43.130 the influence and it's made up of three 00:01:40.880 --> 00:01:45.319 parts I believe first what's your target 00:01:43.130 --> 00:01:46.939 what are you after which I believe is 00:01:45.319 --> 00:01:49.090 not your desires you get your desires 00:01:46.939 --> 00:01:50.930 and goals I've never got a goal desire 00:01:49.090 --> 00:01:52.130 so it needs me 00:01:50.930 --> 00:01:54.410 I believe there are six unit names 00:01:52.130 --> 00:01:56.460 second what you know with the target 00:01:54.410 --> 00:01:58.290 that's driving 00:01:56.460 --> 00:01:59.790 but the true guilt format you uncover it 00:01:58.290 --> 00:02:02.450 and then you find out what term outlook 00:01:59.790 --> 00:02:03.680 a belief systems that are talking 00:02:02.450 --> 00:02:05.240 some people be the way to get those 00:02:03.680 --> 00:02:07.159 needs is destroy the world some people's 00:02:05.240 --> 00:02:09.170 to build something create something love 00:02:07.159 --> 00:02:10.519 someone and then there's the fuel you 00:02:09.170 --> 00:02:11.840 pick so very quickly 00:02:10.519 --> 00:02:14.209 six needs let me tell you what there are 00:02:11.840 --> 00:02:15.769 first one certainty now these are not 00:02:14.209 --> 00:02:17.150 goals or desires either Universal 00:02:15.769 --> 00:02:19.190 everyone needs certainty that they can 00:02:17.150 --> 00:02:20.450 avoid pain at least be comfortable now 00:02:19.190 --> 00:02:23.120 how do you get it control everybody 00:02:20.450 --> 00:02:25.730 develop a skill give up smoke a 00:02:23.120 --> 00:02:26.930 cigarette if you got totally certain 00:02:25.730 --> 00:02:28.130 ironically even though we all need that 00:02:26.930 --> 00:02:30.860 like you're not certain about your 00:02:28.130 --> 00:02:31.730 health or your children or money you 00:02:30.860 --> 00:02:33.019 don't think about much or you're not 00:02:31.730 --> 00:02:35.780 sure the ceilings can hold up here 00:02:33.019 --> 00:02:37.280 listen any speaker but while we go for 00:02:35.780 --> 00:02:39.260 certain differently if we get total 00:02:37.280 --> 00:02:40.069 certainty we get what do you feel if 00:02:39.260 --> 00:02:41.120 you're certain you know what's gonna 00:02:40.069 --> 00:02:43.099 happen what's gonna happen how it's 00:02:41.120 --> 00:02:45.200 gonna happen what would you feel bored 00:02:43.099 --> 00:02:48.110 out of your mind so God in her infinite 00:02:45.200 --> 00:02:51.069 wisdom gave us a second human need which 00:02:48.110 --> 00:02:51.069 is uncertainty