1 00:00:00,991 --> 00:00:01,982 slurp, music 2 00:00:09,594 --> 00:00:11,123 so what is empathy 3 00:00:11,123 --> 00:00:14,748 and why is it very different from sympathy 4 00:00:14,748 --> 00:00:17,303 empathy fuels connection, 5 00:00:17,303 --> 00:00:20,264 sympathy drives disconnection 6 00:00:20,264 --> 00:00:21,876 empathy, it is very interesting. 7 00:00:23,354 --> 00:00:27,130 Theresa Wiseman, is a nursing schoar, who studied professions, 8 00:00:27,130 --> 00:00:30,138 very diverse professions where empathy is relevant 9 00:00:30,138 --> 00:00:31,303 and came up with 10 00:00:32,283 --> 00:00:33,358 4 qualities of empathy. 11 00:00:33,358 --> 00:00:33,716 Perspective taking - the ability to 12 00:00:33,716 --> 00:00:36,187 take the perspective of another person 13 00:00:36,187 --> 00:00:36,491 or .. or 14 00:00:36,491 --> 00:00:36,764 recognise the perspective as their truth 15 00:00:36,764 --> 00:00:37,751 staying out of judgement, not easy when you enjoy it as much as most of us do .. (crowd laughter) 16 00:00:37,751 --> 00:00:39,764 Recognising emotion in other people and in communicating that 17 00:00:39,764 --> 00:00:42,287 Empathy is feeling with people and to me I always think that empathy is kind of sacred space 18 00:00:42,287 --> 00:00:43,216 when someone has gone into a deep hole and they shout out from the bottom 19 00:00:44,307 --> 00:00:45,830 20 00:00:45,830 --> 00:00:47,464 21 00:00:47,972 --> 00:00:51,832 22 00:00:51,832 --> 00:00:56,264 23 00:00:56,264 --> 00:01:01,260 24 00:01:01,260 --> 00:01:03,888 Hey I am stuck, it's dark 25 00:01:03,888 --> 00:01:06,279 and overwhelmed 26 00:01:06,279 --> 00:01:08,398 and then we say 27 00:01:08,398 --> 00:01:10,333 Hey! I'm down. I know what it is like 28 00:01:10,333 --> 00:01:12,129 down here and you are not alone 29 00:01:12,129 --> 00:01:13,810 Sympathy is oooh.... 30 00:01:13,810 --> 00:01:15,913 (crowd laughter) 31 00:01:15,913 --> 00:01:18,108 It's bad, uh uh (Crowd laughter) 32 00:01:18,108 --> 00:01:20,725 uhhhh... no 33 00:01:20,725 --> 00:01:22,481 You want a sandwich? 34 00:01:22,481 --> 00:01:24,270 ummm... (Crowd laughter) 35 00:01:24,270 --> 00:01:26,937 Empathy is a choice and it is vulnerable choice 36 00:01:26,937 --> 00:01:33,431 because in order to connect with you, I have to connect with something in myself that knows that feeling. 37 00:01:34,341 --> 00:01:39,247 Rarely, if ever, does an empathic response begins with at least 38 00:01:41,265 --> 00:01:43,020 (Crowd laughter) I had a ..., yeah, and we do it all the time 39 00:01:43,020 --> 00:01:44,452 because you know why? Somebody just shared something with us, that is incredibly painful 40 00:01:44,452 --> 00:01:48,904 41 00:01:48,904 --> 00:01:50,926 and we are trying to silver lining it 42 00:01:50,926 --> 00:01:54,609 I dont think that is a verb, but I am using it as one 43 00:01:54,609 --> 00:01:56,931 We are trying to put a silver lining around it. 44 00:01:56,931 --> 00:01:58,431 So, ......... I had a miscarriage 45 00:01:59,229 --> 00:02:01,028 Oh.. at least you know you can get pregnant. 46 00:02:01,028 --> 00:02:02,597 I think, my marriage is falling apart 47 00:02:03,115 --> 00:02:05,164 At least, you have a marriage 48 00:02:05,164 --> 00:02:07,304 Crowd laughter 49 00:02:09,113 --> 00:02:11,021 John is getting kicked out of school 50 00:02:11,021 --> 00:02:13,304 At least, Sarah is an A student 51 00:02:13,304 --> 00:02:15,252 But one of the things we do some times 52 00:02:15,252 --> 00:02:20,151 in the face of very difficult conversations, is 53 00:02:20,151 --> 00:02:22,371 we try to make things better 54 00:02:22,371 --> 00:02:25,811 If I share somehing with you that is very difficult, I'd rather you say 55 00:02:26,026 --> 00:02:26,936 (sigh) 56 00:02:27,243 --> 00:02:30,300 I dont even know what to say right now, I am glad you told me 57 00:02:31,331 --> 00:02:32,658 (Pause) Because the truth is, 58 00:02:32,658 --> 00:02:36,070 rarely can a response, make something better. 59 00:02:36,070 --> 00:02:38,202 What makes something better is connection 60 00:02:45,297 --> 00:02:46,988 Pause 61 00:02:48,922 --> 00:02:49,946 Music 62 99:59:59,999 --> 99:59:59,999