[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:00.00,0:00:03.27,Default,,0000,0000,0000,,Recover your email messages Dialogue: 0,0:00:03.27,0:00:06.100,Default,,0000,0000,0000,,Are messages missing that you believe should be in your Yahoo Mail? Dialogue: 0,0:00:07.00,0:00:11.33,Default,,0000,0000,0000,,Is it possible that they are in a different folder? Dialogue: 0,0:00:11.33,0:00:15.40,Default,,0000,0000,0000,,If you know the sender’s name or when the email arrived... Dialogue: 0,0:00:15.40,0:00:19.17,Default,,0000,0000,0000,,...try sorting the folder to make the message easier to find Dialogue: 0,0:00:19.17,0:00:23.07,Default,,0000,0000,0000,,Try searching for anything you can remember about the message Dialogue: 0,0:00:23.07,0:00:26.93,Default,,0000,0000,0000,,Make sure a filter isn’t sending messages to the wrong folder by mistake Dialogue: 0,0:00:26.93,0:00:30.73,Default,,0000,0000,0000,,If messages are still missing, we can try to restore them Dialogue: 0,0:00:30.73,0:00:34.100,Default,,0000,0000,0000,,but with no guarantee that we can recover specific emails Dialogue: 0,0:00:35.00,0:00:38.83,Default,,0000,0000,0000,,We will reset your mailbox back to the last time you saw the missing messages Dialogue: 0,0:00:38.83,0:00:43.27,Default,,0000,0000,0000,,We can try to restore emails lost within the last 7 days Dialogue: 0,0:00:43.27,0:00:47.07,Default,,0000,0000,0000,,We can’t restore email older than 7 days Dialogue: 0,0:00:47.07,0:00:50.27,Default,,0000,0000,0000,,Let’s say you last saw the messages 3 days ago Dialogue: 0,0:00:50.27,0:00:53.17,Default,,0000,0000,0000,,Messages from 3 to 7 days ago might be restored Dialogue: 0,0:00:53.17,0:00:56.73,Default,,0000,0000,0000,,Messages more recent than 3 days will be permanently deleted Dialogue: 0,0:00:56.73,0:01:00.17,Default,,0000,0000,0000,,Back up any of these messages you want to keep before you ask us to restore your email! Dialogue: 0,0:01:00.17,0:01:04.67,Default,,0000,0000,0000,,Back up emails by forwarding them to another email address Dialogue: 0,0:01:04.67,0:01:10.93,Default,,0000,0000,0000,,Save Yahoo Messenger conversations by copying them to text files Dialogue: 0,0:01:10.93,0:01:14.67,Default,,0000,0000,0000,,Are your important recent messages backed up? Dialogue: 0,0:01:14.67,0:01:18.17,Default,,0000,0000,0000,,Then you’re ready to submit your mail restore request Dialogue: 0,0:01:18.17,0:01:21.40,Default,,0000,0000,0000,,Click the gear icon Dialogue: 0,0:01:21.40,0:01:24.40,Default,,0000,0000,0000,,Select Help Dialogue: 0,0:01:24.40,0:01:29.83,Default,,0000,0000,0000,,Enter SLN2552 in the search box, exactly as shown Dialogue: 0,0:01:29.83,0:01:33.67,Default,,0000,0000,0000,,Click Search Help Dialogue: 0,0:01:33.67,0:01:37.07,Default,,0000,0000,0000,,First read this help page completely Dialogue: 0,0:01:37.07,0:01:40.33,Default,,0000,0000,0000,,Then click the Restore Request link or button Dialogue: 0,0:01:40.33,0:01:44.67,Default,,0000,0000,0000,,Select the option that best describes your situation Dialogue: 0,0:01:44.67,0:01:48.40,Default,,0000,0000,0000,,Select the number of hours or days that have passed since you last saw the missing messages Dialogue: 0,0:01:48.40,0:01:52.27,Default,,0000,0000,0000,,Remember—any messages you’ve received since this point in time will be deleted! Dialogue: 0,0:01:52.27,0:01:55.40,Default,,0000,0000,0000,,Enter the security code Dialogue: 0,0:01:55.40,0:01:57.83,Default,,0000,0000,0000,,Submit your request Dialogue: 0,0:01:57.83,0:02:00.50,Default,,0000,0000,0000,,We have your request! Dialogue: 0,0:02:00.50,0:02:03.93,Default,,0000,0000,0000,,You should see your mailbox restored in about 24 hours