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So let's talk a little bit about data analytics.
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Analytics is an extremely important platform to use as a marketer but
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obviously data will help you to determine numerous factors for your campaign.
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It helps you get an understanding of maybe how effective your marketing
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campaign can be, it could even justify the cost of the marketing campaign
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as well. By presenting data you can say, it worked.
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A very important marketing metric to look at is click through rate.
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Now click through rate is calculated by the amount of times a link
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is clicked by how many times it's actually seen.
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This is particularly important when you do something called
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pay-per-click campaigns via Google AdWords, for example.
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This gives you a really idea of how either how well your campaign is
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working and also whether or not the audience is there - are you
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attracting the audience.
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There are problems with click through rate, although it's a great metric there
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are issues with it and that could be that the click through rate could be manipulated
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somehow by competitors - they see your advert and they click on it,
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that could be called a bad or spammy link.
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The problem here is that you can't always determine 1. How many clicks
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are genuine, but also then you've got to question the quality of the click through
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as well.
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You might get loads of clicks through your campaign but actually the
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quality of these people coming through or the quality of customer
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might be quite low.
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So that's one of the things that you have to bear in mind with CTR's.
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As an example in relation to click through rate it may be that you are running
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a Twitter campaign, and therefore, in order to measure people going from
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your Twitter account to your website you have decided to use something like
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Bitly - this is a URL shortening tool that has some tracking code in the
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link that it creates for you.
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You are able to see who clicks on the link and where they have come from
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- usually it's Twitter unless people have shared the link around.
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The problem with this is that although they are usually accurate, they are not
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always accurate and the other issue is that the quality of traffic
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might not be great from Twitter, and therefore, what you have is then you could
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then encourage a higher bounce rate.
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Higher bounce rates basically mean that someone lands on your web page,
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your not servicing the question or the query that they have so then
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they disappear straight off your website back onto Google somewhere else.
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This can have an impact (long term) on your SEO performance for that website or
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digital asset that you might have.