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Male Boss: Then you and I need to go hang out some time you know it.
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Male Interviewee: Sure man.
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Male Boss: Awesome. How about I give you a call in a couple days and we can go get our party on dude.
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Male Interviewee: Sounds good.
Male Boss: Great! Have a good trip.
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Male Boss: Um, Patrick, hey can you sit there for a while, I need to talk to somebody else.
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Male Boss: Linda, hi, come on in, come on in.
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Nice to meet you. I’m Mr. Miller. I’m so sorry I kept you waiting.
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It’s just that the last guy that I interviewed, he was such a character.
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Turns out we were both from the same home town and we had so much to talk about and went way over time
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but you know what, you and I are here now so let’s get into it alright?
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Female Interviewee: Okay.
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Male Boss: Um, oh here is some low down on our company
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and you can just look at that while I review your resume.
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We do a whole lot of different things but you probably know that already.
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Oh, it looks like your name may be of the oriental perspective.
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Female Interviewee: Excuse me?
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Male Boss: Well, my sister’s husband, he’s oriental and I’ve just got to say I love Orientals.
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They are such a clean people. You know, well except for those Chinese restaurants,
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have you heard about those? Horror stories, horror stories, tons of roaches.
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Roaches everywhere. You’re not Chinese Oriental are you?
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Female Interviewee: No, I’m Tai.
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Male Boss: Okay, um, oh I see that you have been working at Ackerbee-Nelson.
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Female Interviewee: Uh huh!
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Male Boss: Tell me, who’s your boss over there. I know those guys.
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Female Interviewee: Shelley Heart, she’s my supervisor.
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Male Boss: Shelley Heart. I love Shelley, she’s fantastic.
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You know I wonder if she knows you are over here interviewing for a new job.
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Laughs! Oh, hey, listen. What type of experience do you have doing collections in the health care industry?
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Female Interviewee: I’ve actually worked for Integra and a couple other places but my experience is mostly … (cut off by Male Boss)
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Male Boss: Hey, as long as I know you know how to bring in the money, we’re good.
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Tell me, do you have any children, any family, anything like that we need to be concerned about?
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Female Interviewee: I have a son. He is in elementary school.
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Male Boss: Just the one so far. I guess your husband helps take care of the kid when you’re at work.
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Female Interviewee: Actually I’m not married. We divorced a couple of years ago.
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Male Boss: Oh, well I only ask because sometimes this job requires working at night
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and now and then on the weekend and as a single mom how are you going to deal with that and well what if you got pregnant again?
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Female Interviewee: Actually I’ve already accomplished getting child care established so that’s not even an issue for me.
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Male Boss: Wow! That’s very impressive. Hmmm, it sounds like you are well like very organized.
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You know how to juggle a lot of different things at the same time.
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Very, very impressive. Listen, I’m thrilled to hear that you have some of the skills that we use here and the thing is
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I’m out of time because my last interview. You know, the one that went over but
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the guy was just so good and we had so much to talk about. It was awesome but I want to thank you for
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coming by today and talking with me. It has been really good.
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Female Interviewee: Actually I have a couple of questions about the company and about the job position.
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Male Boss: Oh oh, anything you ask is probably going to be answered right there in that brochure.
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You can keep that (he hesitates) and someone from HR might call you, um, at some point. Alright?
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Female Interviewee: Alright. Okay.
Male Boss: Great, you have a good day.
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Male Boss: Snaps fingers at Female Interviewee and mouths the words “Thank you very much.”
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Male Boss: Dials phone and says “Hello Blair! Uh huh!”
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Karen Thornton: Hello, I’m Karen Thornton. As we’ve seen, Mr. Miller could use a few pointers on the interviewing process.
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From beginning to end, not only were his questions and behavior disrespectful, some of them were darn right illegal.
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On a deeper level, Mr. Miller failed to use the interview process to his full advantage.
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He didn’t give the candidate a fair chance to articulate her qualifications
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and has potentially cheated his company out of the opportunity to hire a great new employee.
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In this series, we’ll help you avoid making those mistakes and discuss why it’s important to
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have good interviewing skills. We’ll also go over the steps needed to prepare for, conduct,
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and conclude an interview. And along the way we’ll help Mr. Miller do a better job with his next interview.