0:00:06.516,0:00:09.626
[ Music ]

0:00:10.126,0:00:11.446
>> One word to describe[br]cultural humility

0:00:11.516,0:00:13.496
for me is love actually.

0:00:13.596,0:00:16.276
>> If I had to encapsulate[br]cultural humility,

0:00:16.276,0:00:17.896
the whole concepts[br]of cultural humility,

0:00:18.406,0:00:21.066
it doesn't do it[br]justice, but the word

0:00:21.066,0:00:22.066
that I think of is essence.

0:00:22.066,0:00:23.766
Escuchar.

0:00:24.176,0:00:25.126
>> Being.

0:00:25.126,0:00:25.496
>> You.

0:00:25.546,0:00:26.596
>> Opening.

0:00:26.596,0:00:27.426
>> Receive.

0:00:27.646,0:00:28.716
>> Compassion.

0:00:28.786,0:00:29.876
>> Love.

0:00:29.876,0:00:33.106
>> The principles of cultural[br]humility offer one more

0:00:33.106,0:00:36.666
framework to contribute[br]to what has got

0:00:36.666,0:00:38.316
to be our ultimate goal, yes.

0:00:38.736,0:00:42.156
Our ultimate goal is that there[br]will be a sense of equity,

0:00:42.156,0:00:46.466
a sense of equality[br]and a kind of respect

0:00:46.466,0:00:49.516
that we are driving forward.

0:00:49.516,0:01:28.566
[ Music ]

0:01:29.066,0:01:35.436
>> Cultural humility is a[br]multidimensional concept.

0:01:35.436,0:01:40.216
And certainly Melanie Tervalon

0:01:40.326,0:01:46.476
and I conceptualized[br]three dimensions.

0:01:46.696,0:01:49.426
>> The first is lifelong[br]learning

0:01:49.936,0:01:51.336
and critical self- reflection.

0:01:51.336,0:01:53.916
And in that critical[br]self-reflection it is the

0:01:53.916,0:01:58.346
understanding of how each of[br]us, every singe one of us,

0:01:58.496,0:02:02.746
is a complicated,[br]multidimensional human being.

0:02:02.976,0:02:05.586
Each of us comes with our[br]own histories and stories,

0:02:05.586,0:02:07.176
our heritage, our point of view.

0:02:07.756,0:02:08.895
You are looking at me now.

0:02:09.446,0:02:10.806
I am very fair skinned.

0:02:10.976,0:02:12.846
When I was a little[br]girl my hair was blond.

0:02:13.066,0:02:14.316
My eyes are blue.

0:02:15.036,0:02:18.166
People often tried to call me[br]anything but African-American.

0:02:18.166,0:02:20.766
I have a history.

0:02:21.456,0:02:23.906
My identity is rooted[br]in that history.

0:02:24.346,0:02:27.546
My parents gave me the knowledge[br]of my own social identity,

0:02:27.546,0:02:30.176
and my own experience in[br]life has created that.

0:02:30.526,0:02:32.156
I get to say who I am.

0:02:32.466,0:02:36.226
>> The second tenet[br]after self-reflection

0:02:36.226,0:02:42.116
and ongoing lifelong learning[br]and development is this notion

0:02:42.116,0:02:45.776
that we must mitigate the[br]power imbalances, to recognize

0:02:46.116,0:02:48.026
and mitigate the[br]power imbalances

0:02:48.086,0:02:53.326
that are inherent often[br]in our clinician patient

0:02:53.326,0:03:00.006
or clinician client for service[br]provider community dynamics.

0:03:00.116,0:03:03.106
>> And then finally the piece[br]that I would offer that Jann

0:03:03.106,0:03:07.846
and I feel people often either[br]don't read or don't like.

0:03:07.846,0:03:11.856
And the institution has to[br]model these principles as well.

0:03:12.516,0:03:39.956
[ Music ]

0:03:40.456,0:03:42.986
>> An African-American[br]nurse caring

0:03:42.986,0:03:46.246
for a middle aged Latino[br]woman several hours

0:03:46.246,0:03:48.606
after the patient had[br]undergone surgery.

0:03:49.396,0:03:50.656
>> A Latino physician

0:03:50.656,0:03:53.226
on a consult service[br]approached the bedside

0:03:53.606,0:03:56.656
and noted the moaning[br]patient commented to the nurse

0:03:56.736,0:03:58.856
that the patient appeared[br]to be in a great deal

0:03:59.206,0:04:00.776
of post- operative pain.

0:04:01.266,0:04:04.596
>> The nurse summarily dismissed[br]his perception informing him

0:04:04.806,0:04:07.356
that she took a course in[br]nursing school in cross-

0:04:07.356,0:04:10.706
cultural medicine and knew[br]that Hispanic patients over-

0:04:10.796,0:04:12.456
express the pain that[br]they are feeling.

0:04:13.046,0:04:15.846
The Latino physician had a[br]difficult time influencing the

0:04:15.846,0:04:18.136
perspective of this[br]nurse who focused

0:04:18.136,0:04:20.536
on her self-proclaimed[br]cultural expertise.

0:04:21.546,0:04:25.556
>> It was curious to this[br]Latino physician who first

0:04:25.556,0:04:27.516
of all was Latino,[br]not like all --

0:04:27.816,0:04:30.596
in his case not like[br]all Mexican-Americans,

0:04:31.076,0:04:34.926
know everything there is to know[br]about Mexican-American patients.

0:04:34.926,0:04:35.866
That wasn't it.

0:04:35.916,0:04:39.106
But he might have[br]been a resource

0:04:39.296,0:04:42.326
for that African-American[br]nurse in that moment

0:04:43.096,0:04:46.116
that she didn't feel[br]like she needed, again,

0:04:46.116,0:04:49.736
because she had bought into[br]this notion of competence,

0:04:49.736,0:04:50.946
of cultural competence.

0:04:51.066,0:04:53.116
>> The distinction[br]between cultural humility

0:04:53.116,0:04:57.726
and cultural competence was[br]that we were in a process

0:04:57.726,0:05:00.786
and a relationship that had[br]many other layers to it,

0:05:01.116,0:05:05.576
and that we were less[br]comfortable with even the term

0:05:05.576,0:05:09.606
of competence in a way that I[br]think people understand well.

0:05:09.606,0:05:12.546
And that it implies especially[br]for people who are providers

0:05:12.546,0:05:14.006
and are trained in academia

0:05:14.456,0:05:17.276
that you are then all[br]knowing and all powerful.

0:05:17.726,0:05:21.156
And we felt like that was[br]not what was happening for us

0:05:21.186,0:05:24.026
as we were learning from[br]community and understanding

0:05:24.356,0:05:28.736
in a very practical way[br]how families were coming

0:05:28.736,0:05:29.976
to the hospital and feeling

0:05:29.976,0:05:33.686
as if they really were not being[br]heard from their own heritage

0:05:33.686,0:05:37.636
in history, and how that[br]impacted what they came

0:05:37.636,0:05:42.136
to the hospital with that we[br]didn't know anything about,

0:05:42.626,0:05:44.086
hadn't even a clue about.

0:05:44.226,0:05:47.066
For us this is part of[br]the humility piece of it,

0:05:47.406,0:05:48.896
getting to understand that.

0:05:50.126,0:05:53.076
Not trying to humiliate you,[br]not trying to make you feel bad,

0:05:54.116,0:05:58.016
trying to help us all understand[br]that life is like this.

0:05:58.016,0:06:01.656
And that in a certain[br]sense you're really happy

0:06:01.656,0:06:02.416
about not knowing.

0:06:04.116,0:06:06.686
>> In April of 1992 in the wake

0:06:06.686,0:06:09.916
of the Los Angeles riots[br]following the initial not guilty

0:06:09.916,0:06:13.206
verdict of the police officers[br]accused of beating Mr. King,

0:06:14.596,0:06:17.706
the Children's Hospital open[br]community was compelled to meet

0:06:17.866,0:06:20.716
in a series of highly[br]charged sessions to expose

0:06:20.776,0:06:23.656
and critique our own patterns[br]of institutional racism,

0:06:23.656,0:06:25.686
injustice and inequity.

0:06:26.406,0:06:29.166
>> My name is Dr. Melanie[br]Tervalon, and I am Direct

0:06:29.166,0:06:32.336
of Multicultural Affairs here[br]at Children's Hospital Oakland.

0:06:32.596,0:06:34.256
>> I want to thank[br]everybody for coming

0:06:34.436,0:06:38.156
to what is a celebration[br]for me of this year.

0:06:38.286,0:06:41.206
>> Jann and I had the good[br]fortune really to be together

0:06:41.206,0:06:44.226
in the same place when[br]this work was evolving.

0:06:44.466,0:06:47.666
Jann and I while we were[br]several years difference

0:06:47.666,0:06:50.956
in age are both African-American[br]women.

0:06:50.956,0:06:54.836
And we were both raised by[br]women who were teachers.

0:06:55.846,0:06:59.986
And we come out of that -- and[br]fathers who were working men,

0:07:00.806,0:07:03.346
who come out of that[br]southern tradition

0:07:04.196,0:07:08.566
and who participated fully[br]in the civil rights movement

0:07:08.566,0:07:11.596
in a way that meant that[br]they made sacrifices

0:07:11.836,0:07:14.356
and their children made[br]sacrifices, and they taught us

0:07:14.356,0:07:17.616
about those sacrifices[br]and raised us each in ways

0:07:17.616,0:07:19.806
to understand that we[br]were here to serve.

0:07:20.516,0:07:34.556
[ Music ]

0:07:35.056,0:07:35.596
>> Patty.

0:07:35.596,0:07:36.056
>> Hey.

0:07:36.056,0:07:36.346
>> How you doing?

0:07:36.346,0:07:38.136
>> How are you?

0:07:38.136,0:07:38.786
>> It's good to see you.

0:07:38.786,0:07:40.496
>> It's so good to see you.

0:07:40.496,0:07:42.106
It's been a long time.

0:07:42.106,0:07:42.636
>> I know, yeah.

0:07:42.636,0:07:43.686
>> How have you been?

0:07:43.686,0:07:44.846
>> Pretty good.

0:07:44.846,0:07:46.596
>> Good. Thank you[br]for having me.

0:07:46.756,0:07:49.376
>> I'm invested in children[br]and in that population

0:07:49.376,0:07:51.506
because I've been[br]there for so, so long.

0:07:51.506,0:07:52.256
>> Since we were residents.

0:07:52.516,0:07:56.006
>> And I'm seeing like second[br]generation of my families now.

0:07:56.146,0:07:58.976
>> The multicultural curriculum[br]program really started

0:07:58.976,0:08:02.636
in about 91- 92 as a pilot.

0:08:03.146,0:08:07.546
>> When was Rodney King,[br]I thought that was 90 --

0:08:08.116,0:08:10.506
>> It was provoked in 92.

0:08:10.506,0:08:11.376
>> 92, yes.

0:08:11.416,0:08:15.946
>> The Rodney King[br]incident that people saw all

0:08:15.946,0:08:20.476
over the world really at[br]Children's meant that we started

0:08:20.476,0:08:23.626
to talk again about what[br]we called our own private

0:08:23.626,0:08:24.426
Rodney Kings.

0:08:24.686,0:08:27.946
The circumstances[br]where families felt

0:08:27.946,0:08:31.376
as if they were not being taken[br]care of in a respectful way.

0:08:32.186,0:08:35.066
That was a big part of[br]our work, being certain

0:08:35.066,0:08:37.905
that we were living[br]up to the principles

0:08:37.966,0:08:39.746
that had clearly[br]been established

0:08:39.746,0:08:41.566
through the conversations[br]already in the hospital.

0:08:42.035,0:08:45.466
That given the composition[br]of the faculty at Children's

0:08:45.946,0:08:48.166
and given the composition of[br]the patients we were taking care

0:08:48.226,0:08:50.556
of that the faculty could really[br]not teach about the issues

0:08:50.556,0:08:54.306
of culture and race and[br]difference in time and the like.

0:08:54.306,0:08:57.586
And so we spent a lot of time[br]working with community groups

0:08:57.586,0:09:00.356
and families to actually[br]come in and teach.

0:09:00.606,0:09:03.236
>> When I think of the two[br]terms, cultural competency

0:09:03.406,0:09:07.426
versus cultural humility, for me[br]cultural competency implies kind

0:09:07.426,0:09:09.606
of a subject, a topic, you know.

0:09:09.606,0:09:12.516
And people do feel like I[br]need to know this or not,

0:09:12.516,0:09:14.906
and if I don't know this[br]I'm not smart or whatever.

0:09:14.906,0:09:17.556
Whereas for me cultural[br]humility is a philosophy,

0:09:17.646,0:09:21.526
it's an approach, it[br]is a tool, you know.

0:09:21.526,0:09:25.556
So it's not something to be[br]I'm going to master it or not.

0:09:25.746,0:09:29.376
It's my approach, it's how[br]I will handle the situation.

0:09:29.376,0:09:30.966
>> Last year I was[br]the coordinator

0:09:30.966,0:09:34.636
of the student support[br]team which are the meetings

0:09:34.636,0:09:36.906
that families have with teachers

0:09:36.906,0:09:38.216
when their kids are[br]having trouble.

0:09:39.076,0:09:46.546
And it was quite interesting[br]to just try to navigate that,

0:09:47.096,0:09:50.266
those meetings in[br]a way that worked

0:09:50.266,0:09:52.396
with the principles[br]of cultural humility.

0:09:53.006,0:09:55.616
Just to really try to say

0:09:55.616,0:10:00.096
to my colleagues let's hear[br]what this parent is experiencing

0:10:00.866,0:10:03.796
and what this parent hears[br]about from their child.

0:10:05.046,0:10:08.756
And let's try to talk about that[br]as a starting point rather than,

0:10:08.826,0:10:10.196
you know, your kid is XYZ.

0:10:10.326,0:10:14.476
>> One of the things that[br]helped me out a lot to be able

0:10:14.476,0:10:17.756
to also kind of make[br]peace with not knowing is

0:10:17.756,0:10:22.416
that for a long time[br]I mistook not knowing

0:10:22.416,0:10:24.176
for lack of intelligence.

0:10:24.176,0:10:26.656
And a dear friend of mine[br]pointed out to me once

0:10:26.656,0:10:29.836
when I was having a conversation[br]about this, he said it's not

0:10:29.836,0:10:33.356
that you're not intelligent,[br]it's that your fount

0:10:33.356,0:10:36.466
of knowledge in this particular[br]area you don't have it.

0:10:36.856,0:10:38.766
So it doesn't take away[br]from your intelligence

0:10:38.766,0:10:40.656
by any stretch of[br]the imagination.

0:10:40.656,0:10:42.966
You don't know because[br]no one has told you

0:10:42.966,0:10:44.546
or you haven't asked[br]that question.

0:10:45.626,0:10:48.386
And it allowed me to be able[br]to ask a million questions

0:10:48.386,0:10:51.796
because now I didn't feel[br]like I was saying to the world

0:10:51.796,0:10:53.266
or to the person[br]or to the patient

0:10:53.266,0:10:55.836
or to the community I'm stupid.

0:10:55.836,0:10:57.516
I was happy just saying[br]I just don't know.

0:10:57.516,0:10:58.956
And the same way with[br]the fount of knowledge

0:10:58.956,0:11:00.336
with medicine there's no way

0:11:00.336,0:11:02.476
for you know something[br]unless you learn about it.

0:11:02.726,0:11:04.896
But in no way, shape or[br]form does it take away

0:11:04.896,0:11:05.546
your intelligence.

0:11:05.546,0:11:09.346
So once I could distinguish the[br]difference I was comfortable

0:11:09.346,0:11:10.286
with not knowing anymore.

0:11:10.926,0:11:13.596
>> The article gets written[br]but not published right away

0:11:14.036,0:11:16.116
about what we learned from all

0:11:16.116,0:11:17.666
of this work working[br]with communities.

0:11:17.666,0:11:19.466
And this is the cultural[br]humility piece

0:11:19.466,0:11:22.586
that people have now[br]used in many venues,

0:11:22.586,0:11:25.236
not just in medicine[br]but in education.

0:11:25.546,0:11:30.146
Many nonprofit organizations use[br]the cultural humility principles

0:11:30.146,0:11:30.536
in their work.

0:11:30.976,0:11:32.236
The principles are not just

0:11:32.236,0:11:34.566
about individual[br]activity and behavior.

0:11:35.036,0:11:38.276
Institutions have got[br]to be self-reflective.

0:11:38.486,0:11:41.886
Lifelong learners have to really[br]believe that the communities

0:11:41.886,0:11:45.066
that are being served really[br]do know what they want

0:11:45.066,0:11:47.506
and what they need, right, and[br]they're in the best position

0:11:47.506,0:11:48.766
to let us know what that is.

0:11:49.516,0:11:55.966
[ Music ]

0:11:56.466,0:12:00.626
>> People living in poverty[br]have the least access to power

0:12:00.626,0:12:03.386
to change the structure[br]of policies of poverty,

0:12:03.806,0:12:06.246
and are often denied[br]effective solutions

0:12:06.246,0:12:08.796
to combat the violations[br]to their human rights.

0:12:09.286,0:12:11.506
And I care about this issue

0:12:11.506,0:12:15.296
because my brother is an[br]innocent man with special needs

0:12:15.556,0:12:18.986
who has been held in what[br]I call modern day slavery

0:12:19.616,0:12:23.226
for two years now for a[br]crime that he did not commit.

0:12:23.226,0:12:24.696
And I come to you because the

0:12:24.806,0:12:26.476
so called justice[br]system is not designed

0:12:26.556,0:12:27.476
to benefit my community.

0:12:27.476,0:12:31.956
And I can hear the voice of[br]the oppressed that echo, no,

0:12:32.236,0:12:33.526
you don't deserve[br]to have rights.

0:12:34.296,0:12:38.016
Just us. You don't have[br]a history, just us.

0:12:38.016,0:12:40.636
You don't have the strength[br]to control your mind, just us.

0:12:41.246,0:12:43.126
You don't remember what[br]the fight is about.

0:12:43.626,0:12:44.096
Just us.

0:12:44.776,0:12:48.706
>> There are these moments[br]that grab everybody's attention

0:12:48.706,0:12:49.966
that we can take advantage of.

0:12:49.966,0:12:53.656
And I think the Rodney[br]King, more of the response

0:12:53.656,0:12:57.386
to Rodney King, is what inspired[br]a lot of conversation and a lot

0:12:57.386,0:13:00.816
of soul searching and a[br]lot of people seeking ways

0:13:00.816,0:13:02.836
that we could have[br]these conversations

0:13:03.176,0:13:04.456
with better result.

0:13:05.236,0:13:07.136
And then it fades.

0:13:08.516,0:13:16.576
[ Music ]

0:13:17.076,0:13:20.076
>> The three police officers[br]facing felony criminal charges

0:13:20.276,0:13:21.886
were among a group of 15

0:13:21.886,0:13:25.206
who stopped a 25 year old[br]Black man last Saturday night,

0:13:25.556,0:13:27.506
then beat him, kicked[br]him and clubbed him.

0:13:27.506,0:13:31.336
>> At WHAT Radio host Mary[br]Mason fielded scores of calls

0:13:31.426,0:13:33.686
from members of the[br]Black community angered

0:13:33.686,0:13:38.926
by the verdict, shocked by[br]the violence that followed.

0:13:39.396,0:13:41.716
>> We need love and[br]respect for one another.

0:13:41.716,0:13:42.016
We need [inaudible].

0:13:44.266,0:13:48.066
>> In 2010 Arizona passed a law[br]that authorized local police

0:13:48.626,0:13:51.856
to check the immigration status[br]of anyone of whom they suspect

0:13:51.936,0:13:54.266
of being an illegal immigrant[br]to the United States.

0:13:55.176,0:13:57.766
Who has the right to call[br]another human being illegal?

0:13:58.666,0:14:01.426
Most of these illegals are the[br]ones working in the fields,

0:14:01.876,0:14:05.326
cleaning homes, landscaping[br]at jobs that have the right

0:14:05.526,0:14:06.846
to pay lower than minimum wage.

0:14:07.466,0:14:10.396
>> There are things that[br]are difficult to hear,

0:14:10.486,0:14:13.056
and there are things that[br]are just plain hard to see.

0:14:13.636,0:14:16.516
So how it is a fish[br]doesn't see water.

0:14:16.516,0:14:19.416
It's very hard when you benefit

0:14:19.846,0:14:23.976
from great privilege[br]to see it as that.

0:14:24.666,0:14:28.796
And I would say it takes[br]constant reminding.

0:14:29.186,0:14:32.666
And I certainly don't[br]see it all the time.

0:14:32.666,0:14:35.936
And each time I'm[br]reminded of it I'm reminded

0:14:35.936,0:14:37.076
that I'm reminded of it.

0:14:37.346,0:14:40.646
That why do I have to be[br]reminded of it, oh but I do.

0:14:41.646,0:14:44.606
>> I heard the white woman[br]behind us say you foreigners

0:14:44.646,0:14:45.376
have no manners.

0:14:46.506,0:14:49.436
My initial reaction was[br]anger and confusion.

0:14:50.486,0:14:52.216
Anger because I felt[br]discriminated

0:14:52.786,0:14:53.476
against and judged.

0:14:53.666,0:14:57.336
Confusion because she was an[br]older woman, so hadn't she been

0:14:57.336,0:14:59.586
around long enough to know[br]that she is not a native

0:14:59.586,0:15:00.606
of this country either?

0:15:02.136,0:15:04.796
We are constantly bombarded[br]by subliminal messages

0:15:05.026,0:15:06.456
that light skin is superior.

0:15:06.916,0:15:09.506
Immigration policy is[br]continuously debated

0:15:09.506,0:15:12.076
in the White House, while[br]brown men are hoping

0:15:12.076,0:15:14.306
to land a side job[br]outside of Home Depot.

0:15:14.946,0:15:17.686
>> How does cultural[br]humility come to life

0:15:17.686,0:15:19.386
at Berkeley Media Studies Group?

0:15:19.736,0:15:21.766
I have to credit Tony[br]Borbone [phonetic].

0:15:22.456,0:15:24.706
Bony Borbone, may[br]he rest in peace,

0:15:24.706,0:15:28.516
was a violence prevention[br]advocate par excellence

0:15:28.726,0:15:33.736
who I met early in our years in[br]working on violence prevention

0:15:33.736,0:15:38.706
when we first started the[br]Berkeley Media Studies Group.

0:15:38.886,0:15:46.426
And Tony just confronted me and[br]said you live in California,

0:15:46.856,0:15:48.616
how many of your[br]staff speak Spanish?

0:15:49.866,0:15:53.446
And I had to say none.

0:15:53.716,0:15:58.426
And Tony in I was[br]going to say loving,

0:15:58.426,0:16:01.826
it wasn't in a loving way, it[br]was in a confrontational way.

0:16:01.826,0:16:06.106
I mean we grew to love each[br]other and each other's work

0:16:06.106,0:16:08.166
and had great respect[br]for each other I think

0:16:09.536,0:16:11.176
as our relationship blossomed.

0:16:11.176,0:16:18.546
But he had no fear about[br]saying what was important.

0:16:19.516,0:16:59.766
[ Music ]

0:17:00.266,0:17:02.626
>> It's really important[br]to show up.

0:17:03.166,0:17:06.596
Take the time from your[br]life and show that you care

0:17:06.596,0:17:09.366
about the community[br]and be there.

0:17:09.445,0:17:13.106
So the workers were[br]participating in actions

0:17:13.266,0:17:16.406
to bring pressure on[br]a poultry market owner

0:17:16.406,0:17:17.996
who owed her workers wages.

0:17:18.506,0:17:20.636
The workers were going[br]out with picket signs,

0:17:20.636,0:17:22.486
and I went with them, too.

0:17:22.486,0:17:24.386
In that way I felt nervous.

0:17:25.036,0:17:27.215
You do kind of feel exposed.

0:17:27.215,0:17:30.126
You're in the environment[br]that's very different from some

0:17:30.686,0:17:31.976
of the other things[br]that I'd done.

0:17:32.516,0:17:37.556
[ Music ]

0:17:38.056,0:17:39.646
So when we had these[br]meetings everybody

0:17:39.646,0:17:41.886
on the project was[br]really experienced

0:17:41.886,0:17:44.066
in doing community research.

0:17:44.496,0:17:45.766
But there's a dynamic.

0:17:45.766,0:17:47.816
When you're in a[br]professional culture you're used

0:17:47.866,0:17:52.096
to participating in meetings[br]and trying to get in your word.

0:17:52.096,0:17:53.496
And then on top of all

0:17:53.666,0:17:56.536
that we're conducting[br]all these in English.

0:17:56.536,0:17:57.906
And so the other two staff

0:17:58.226,0:18:01.436
from the Chinese Progressive[br]Association were interpreting

0:18:01.436,0:18:05.426
for the non-English[br]speaking staff member.

0:18:05.426,0:18:08.076
And so they're not fully[br]able to participate.

0:18:08.226,0:18:11.536
And then everything is happening[br]so fast, people are talking

0:18:11.536,0:18:13.016
over each other,[br]that for the non-

0:18:13.016,0:18:16.386
English speaking staff member[br]it was hard for her to sort

0:18:16.386,0:18:18.416
of get a word in edgewise.

0:18:19.586,0:18:22.166
We did reflect on this[br]and people noticed it.

0:18:22.166,0:18:26.226
Then we started to conduct[br]the meetings in Chinese.

0:18:26.266,0:18:28.306
And then all the English[br]speakers wore the headsets

0:18:28.446,0:18:30.556
with simultaneous[br]interpretation.

0:18:30.556,0:18:32.396
>> The native English[br]speakers were quieter,

0:18:32.686,0:18:34.496
and that changed[br]the dynamics a lot.

0:18:34.496,0:18:37.066
But the workers were[br]still quiet.

0:18:37.536,0:18:40.746
In terms of cultural humility[br]we were really challenged

0:18:40.746,0:18:42.696
to think I think a[br]little bit more deeply

0:18:42.696,0:18:46.666
about what culture is and[br]how it doesn't mean thinking

0:18:46.666,0:18:51.126
about a list of traits that[br]you can ascribe to people.

0:18:51.446,0:18:56.216
But that it's actually[br]that it involves you

0:18:56.216,0:18:59.796
and your assumptions and how[br]you project your assumptions

0:18:59.796,0:19:04.526
onto somebody else versus what[br]is their actual experience

0:19:04.526,0:19:05.726
of who they actually are.

0:19:06.516,0:19:28.796
[ Music ]

0:19:29.296,0:19:30.736
>> I first heard about[br]cultural humility

0:19:30.816,0:19:33.336
when I was a graduate student[br]in the master's program here

0:19:33.336,0:19:34.356
at San Francisco State.

0:19:34.356,0:19:37.306
But I feel like I first[br]understood cultural humility

0:19:37.306,0:19:39.016
as a concept a lot[br]earlier in my life.

0:19:39.486,0:19:42.626
It came from a place of[br]invisibility, a place of kind

0:19:42.746,0:19:44.526
of suppressing who I[br]was as a woman of color

0:19:44.526,0:19:48.686
and now has completely[br]transformed as an educator,

0:19:48.686,0:19:50.706
realizing who I am,[br]where I stand

0:19:50.706,0:19:52.296
in the classroom,[br]what my privilege is.

0:19:52.786,0:19:55.836
But also what my voice[br]means in the world

0:19:55.836,0:19:57.356
and what it means[br]as an educator.

0:19:57.356,0:20:00.956
It came from trying to fit[br]in, to do whatever I could

0:20:01.086,0:20:02.856
to be Indian at home and[br]not out in the world.

0:20:03.126,0:20:09.726
And not express that, and it's[br]become this marker of identity

0:20:09.726,0:20:10.996
that I knew was always there

0:20:10.996,0:20:12.976
that I could never[br]really express growing up.

0:20:12.976,0:20:16.216
And now it's saying[br]who that person is

0:20:16.216,0:20:20.526
and acknowledging both my own[br]power and privilege in I've got

0:20:20.526,0:20:21.766
to check myself kind of way.

0:20:22.186,0:20:25.126
In the same respect it's also[br]saying I am a woman of color,

0:20:25.126,0:20:28.246
I have something important[br]to say and here I am.

0:20:28.336,0:20:30.936
>> I think as long as[br]power and privilege exists

0:20:30.936,0:20:34.476
in society we will always being[br]struggling with being too humble

0:20:34.646,0:20:36.496
as women of color,[br]as women who come

0:20:36.496,0:20:38.236
from working class[br]backgrounds, as women who come

0:20:38.236,0:20:39.756
from low income backgrounds

0:20:40.496,0:20:42.306
or under resourced[br]backgrounds, right?

0:20:42.306,0:20:43.596
As long as there's[br]power and privilege

0:20:43.746,0:20:46.236
in society I know I will[br]always be struggling with that,

0:20:46.236,0:20:48.286
and I struggle with[br]that on a daily basis.

0:20:49.516,0:21:05.546
[ Music ]

0:21:06.046,0:21:07.606
>> I examined [inaudible] here

0:21:07.606,0:21:10.486
to see how inclusive[br]our current policies

0:21:10.486,0:21:13.236
and programming are toward[br]transgender students.

0:21:13.236,0:21:16.406
>> And I was just reflecting

0:21:16.996,0:21:19.356
about how it's actually[br]very relevant

0:21:19.886,0:21:24.086
to the topic this evening[br]of cultural humility

0:21:24.086,0:21:27.316
because we're talking[br]like transgender culture

0:21:27.596,0:21:30.836
or peer culture at [inaudible][br]and how it's respected or not.

0:21:31.106,0:21:31.436
>> Right.

0:21:31.556,0:21:36.516
>> And how like the institution[br]can be culturally relevant

0:21:36.846,0:21:41.436
or humble or respectful of[br]the experience of transgenders

0:21:41.436,0:21:43.226
when they come to this place.

0:21:43.226,0:21:45.726
>> The health educators[br]that I work

0:21:45.726,0:21:47.686
with are all transgender[br]females.

0:21:48.336,0:21:52.516
And literally the second day of[br]my job I walked into a meeting,

0:21:52.516,0:21:55.306
and it was a committee[br]advisory board

0:21:55.796,0:21:57.656
of all transgender females.

0:21:57.836,0:21:59.306
And I was so uncomfortable

0:21:59.306,0:22:01.626
but at the same time they[br]made me feel so comfortable.

0:22:01.626,0:22:07.326
They started asking me questions[br]like they noticed, and they were

0:22:07.406,0:22:09.486
like so where are[br]you from, you know?

0:22:09.486,0:22:10.686
And I was like I'm Iranian.

0:22:10.686,0:22:13.036
Oh, we know this Middle[br]Eastern transgender girl,

0:22:13.036,0:22:14.506
do you know her?

0:22:14.506,0:22:15.806
And I was like no.

0:22:15.896,0:22:21.426
So my definition of cultural[br]humility is to be open

0:22:22.006,0:22:25.436
to learning all the time.

0:22:25.626,0:22:30.056
So what I want from you guys is[br]to go around, introduce yourself

0:22:30.056,0:22:33.066
and tell us what cultural[br]humility means to you.

0:22:33.066,0:22:35.026
>> I first became passionate[br]about cultural humility

0:22:35.466,0:22:37.986
as an undergraduate[br]student I was interning

0:22:37.986,0:22:39.046
with an organization.

0:22:39.476,0:22:43.606
And they were holding a[br]cultural competency training

0:22:43.606,0:22:45.776
for Pacific Islanders[br]and working

0:22:45.776,0:22:47.016
with Pacific Islander[br]communities.

0:22:47.366,0:22:50.326
And as a biracial Pacific[br]Islander woman I was really

0:22:50.326,0:22:54.476
excited and anxious to attend[br]the training and to really learn

0:22:54.476,0:22:56.976
about the material that was[br]going to be sort of discussed

0:22:57.306,0:22:59.856
and how others were going[br]to learn, myself included,

0:23:00.506,0:23:03.896
about Pacific Island culture and[br]working with Pacific Islanders

0:23:03.896,0:23:06.316
around health issues that were[br]important to the community.

0:23:06.786,0:23:10.546
And I think after attending the[br]training I realized there was a

0:23:10.546,0:23:13.646
sense of achievement[br]and completion

0:23:13.646,0:23:15.406
for those who participated.

0:23:15.406,0:23:19.486
And I then was introduced[br]to cultural humility

0:23:19.486,0:23:20.896
as an undergraduate[br]student in the class,

0:23:21.326,0:23:22.656
just so happened[br]around the same time.

0:23:22.656,0:23:26.786
And I realized that a sense of[br]achievement and accomplishment

0:23:26.786,0:23:30.186
and competence and understanding[br]sort of limits your learning.

0:23:30.436,0:23:33.796
>> I can't really tell you what[br]cultural humility means to me.

0:23:33.796,0:23:37.096
I feel like I practice[br]it and that's how I know.

0:23:37.096,0:23:40.206
The one thing that I think about

0:23:40.206,0:23:44.396
or that I can practice is[br]cultural humility is --

0:23:44.396,0:23:47.536
Poder hablar el idioma en el que soy

0:23:47.536,0:23:50.476
en el que me puedo expresar mejor, y

0:23:50.476,0:23:52.369
El idioma donde encuentro palabras

0:23:52.389,0:23:54.759
de poder contarle a alguien

0:23:54.759,0:23:56.976
exactamente como me estoy sintiendo.

0:23:56.976,0:23:59.696
>> Coming from a background[br]in science and coming

0:23:59.696,0:24:04.186
into public health and not[br]ever hearing cultural humility

0:24:04.186,0:24:06.526
in the sciences was[br]very telling for me.

0:24:07.396,0:24:11.006
Because culture is[br]something that's emphasized,

0:24:11.006,0:24:13.996
it's not something that's[br]talked about in a relevant way.

0:24:14.496,0:24:18.536
There have always been[br]very clear barriers present

0:24:18.666,0:24:20.896
for particular minorities[br]in science.

0:24:21.176,0:24:22.946
You can see it when you're[br]in the science classes.

0:24:22.946,0:24:25.616
You can see it when[br]you're in study groups.

0:24:25.926,0:24:28.096
You can see it when you're[br]looking at your professors.

0:24:28.616,0:24:31.066
And I'm not just talking[br]about racial minorities.

0:24:31.066,0:24:33.856
I'm talking about a lot of[br]under represented minorities

0:24:33.856,0:24:36.596
in the sciences,[br]like race is a factor

0:24:36.906,0:24:39.286
but gender, sexual orientation.

0:24:39.286,0:24:43.426
>> I learned cultural[br]humility in two places,

0:24:43.896,0:24:47.046
by my own culture being[br]Cambodian and Southeast Asian.

0:24:47.636,0:24:50.406
Not knowing anything about[br]it my folks roasting me

0:24:50.406,0:24:52.356
about I'm not speaking well.

0:24:52.976,0:24:57.496
And then after going to[br]college and learning about it

0:24:57.496,0:25:00.136
in anthropology and[br]interviewing my parents

0:25:00.786,0:25:03.586
about their experience[br]it opened my eyes.

0:25:03.976,0:25:09.416
>> One of the things that I[br]have learned in the past couple

0:25:09.496,0:25:13.236
of years I want to say is just[br]listening to what I'm saying.

0:25:13.236,0:25:15.726
And I mean like seriously[br]listening to what I'm saying.

0:25:16.486,0:25:19.616
And one of the things that I[br]have learned to listen to is

0:25:19.616,0:25:25.276
when I say I, I believe this,[br]I do this, and listen how

0:25:25.276,0:25:27.806
that is very different[br]from the we.

0:25:27.806,0:25:32.166
We I hear a lot in the[br]news, we Americans, right?

0:25:32.646,0:25:36.226
Like we, who is the[br]we speaking about.

0:25:36.386,0:25:39.676
It's to think about and listen[br]to when we use the I and the we.

0:25:39.676,0:25:43.206
>> Growing up I was like[br]always interested in culture

0:25:43.206,0:25:46.766
and other religions and just[br]really learning about things

0:25:46.926,0:25:48.136
from other backgrounds.

0:25:48.506,0:25:53.386
And so I just figured that[br]made my culturally humble

0:25:53.946,0:25:55.986
because I had an interest.

0:25:55.986,0:26:00.546
And so after studying a year in[br]West Africa I came back like,

0:26:00.546,0:26:03.516
oh my God, I don't know[br]anything, I don't know anything

0:26:03.516,0:26:06.786
about Black people, I don't[br]know anything about Africans.

0:26:06.786,0:26:08.676
I mean it just list[br]shifted my world.

0:26:12.586,0:26:18.796
>> Peace. I think when I am[br]sitting in a place of humility

0:26:19.366,0:26:24.766
that there's a quiet and a[br]spaciousness and an okayness

0:26:25.336,0:26:29.926
and ease that is just[br]close to peace with being

0:26:29.926,0:26:32.836
with another person[br]that I can imagine.

0:26:34.856,0:26:36.116
>> If I have to think about it

0:26:36.116,0:26:40.896
as a road then I think I would[br]think about I would think

0:26:40.936,0:26:43.396
about it as a road that spirals.

0:26:47.866,0:26:51.916
And a spiral actually doesn't[br]-- to me in a dance context,

0:26:52.216,0:26:55.056
a spiral that comes up[br]has to come down as well.

0:26:55.056,0:26:56.176
It's sort of a continuous loop.

0:26:57.526,0:27:01.786
And along the continuous[br]loop many things happen

0:27:01.786,0:27:04.166
and many forces may[br]change the shape of it

0:27:05.046,0:27:07.056
or the depth and reach of it.

0:27:07.446,0:27:10.356
>> Cultural humility is[br]definitely a journey for me,

0:27:10.356,0:27:12.416
and it's definitely a journey[br]that I know there's going

0:27:12.416,0:27:14.516
to be come challenges[br]and I'm ready for those.

0:27:15.206,0:27:19.146
And I know every challenge[br]I'm going to learn from.

0:27:19.486,0:27:24.686
And I think it's a process that[br]I have to go through every day

0:27:24.876,0:27:26.416
and that I'm okay[br]with going through.

0:27:26.416,0:27:28.456
And it actually makes[br]me stronger and smarter

0:27:28.856,0:27:33.606
and I hope wiser[br]than I was yesterday.

0:27:34.516,0:29:21.500
[ Music ]