[Script Info] Title: [Events] Format: Layer, Start, End, Style, Name, MarginL, MarginR, MarginV, Effect, Text Dialogue: 0,0:00:00.93,0:00:04.23,Default,,0000,0000,0000,,I'm an immigrant from Venezuela, Dialogue: 0,0:00:04.26,0:00:07.25,Default,,0000,0000,0000,,and I've lived in the US for six years. Dialogue: 0,0:00:07.88,0:00:10.78,Default,,0000,0000,0000,,If you ask me about my life\Nas an expatriate, Dialogue: 0,0:00:10.81,0:00:12.66,Default,,0000,0000,0000,,I would say that I've been lucky. Dialogue: 0,0:00:12.68,0:00:13.98,Default,,0000,0000,0000,,But it hasn't been easy. Dialogue: 0,0:00:14.54,0:00:18.31,Default,,0000,0000,0000,,Growing up, I never thought\Nthat I was going to leave my homeland. Dialogue: 0,0:00:18.34,0:00:22.71,Default,,0000,0000,0000,,I participated in my first\Nstudent protest in 2007, Dialogue: 0,0:00:22.73,0:00:26.65,Default,,0000,0000,0000,,when the president shut down\None of the most important news networks. Dialogue: 0,0:00:27.10,0:00:29.96,Default,,0000,0000,0000,,I was getting my bachelor's degree\Nin communications, Dialogue: 0,0:00:29.98,0:00:34.94,Default,,0000,0000,0000,,and that was the first time I realized\NI couldn't take free speech for granted. Dialogue: 0,0:00:35.98,0:00:39.44,Default,,0000,0000,0000,,We knew things were getting bad,\Nbut we never saw what was coming: Dialogue: 0,0:00:39.47,0:00:42.77,Default,,0000,0000,0000,,an economic crisis,\Ninfrastructure breaking down, Dialogue: 0,0:00:42.80,0:00:45.25,Default,,0000,0000,0000,,citywide electrical blackouts, Dialogue: 0,0:00:45.28,0:00:49.31,Default,,0000,0000,0000,,the decline of public health care\Nand shortage of medicines, Dialogue: 0,0:00:49.33,0:00:51.53,Default,,0000,0000,0000,,disease outbreaks and starvation. Dialogue: 0,0:00:52.23,0:00:55.73,Default,,0000,0000,0000,,I moved to Canada with my husband in 2013, Dialogue: 0,0:00:55.75,0:00:59.74,Default,,0000,0000,0000,,and we always thought we'd move back home\Nwhen the crisis improved. Dialogue: 0,0:00:59.77,0:01:01.30,Default,,0000,0000,0000,,But we never did. Dialogue: 0,0:01:01.33,0:01:04.37,Default,,0000,0000,0000,,Nearly all my childhood friends\Nhave left the country, Dialogue: 0,0:01:04.39,0:01:06.32,Default,,0000,0000,0000,,but my parents are still there. Dialogue: 0,0:01:06.84,0:01:09.21,Default,,0000,0000,0000,,There have been moments\Nwhere I've called my mom, Dialogue: 0,0:01:09.24,0:01:13.50,Default,,0000,0000,0000,,and I could hear people screaming\Nand crying in the background Dialogue: 0,0:01:13.52,0:01:16.52,Default,,0000,0000,0000,,as teargas bombs exploded in the streets. Dialogue: 0,0:01:16.54,0:01:20.77,Default,,0000,0000,0000,,And my mom, as if I couldn't\Nhear it, would always tell me, Dialogue: 0,0:01:20.79,0:01:23.56,Default,,0000,0000,0000,,(Speaking Spanish) Dialogue: 0,0:01:23.59,0:01:25.54,Default,,0000,0000,0000,,"We're fine, don't worry." Dialogue: 0,0:01:25.56,0:01:26.92,Default,,0000,0000,0000,,But of course, I worry. Dialogue: 0,0:01:26.94,0:01:30.03,Default,,0000,0000,0000,,It's my parents, and I'm 4,000 miles away. Dialogue: 0,0:01:30.71,0:01:34.77,Default,,0000,0000,0000,,Today, I'm just one of more than\Nfour million Venezuelans Dialogue: 0,0:01:34.80,0:01:36.47,Default,,0000,0000,0000,,who have left their home country. Dialogue: 0,0:01:37.96,0:01:40.19,Default,,0000,0000,0000,,A lot of my friends\Nare Venezuelan immigrants, Dialogue: 0,0:01:40.22,0:01:41.75,Default,,0000,0000,0000,,and in the last few years, Dialogue: 0,0:01:41.78,0:01:45.14,Default,,0000,0000,0000,,we've begun talking about\Nhow we could make a difference Dialogue: 0,0:01:45.16,0:01:47.16,Default,,0000,0000,0000,,when we live so far away. Dialogue: 0,0:01:47.18,0:01:52.00,Default,,0000,0000,0000,,That is how Code for Venezuela\Nwas born in 2019. Dialogue: 0,0:01:52.03,0:01:55.42,Default,,0000,0000,0000,,It began with a hackathon,\Nbecause we are experts in tech, Dialogue: 0,0:01:55.45,0:01:58.04,Default,,0000,0000,0000,,and we thought we could use\Nour tech skills Dialogue: 0,0:01:58.06,0:02:00.96,Default,,0000,0000,0000,,to create solutions\Nfor people on the ground. Dialogue: 0,0:02:00.98,0:02:05.95,Default,,0000,0000,0000,,But first, we needed to find some experts\Nactually living inside Venezuela Dialogue: 0,0:02:05.97,0:02:07.36,Default,,0000,0000,0000,,to guide us. Dialogue: 0,0:02:07.39,0:02:09.36,Default,,0000,0000,0000,,We'd see so many other hackathons Dialogue: 0,0:02:09.38,0:02:13.52,Default,,0000,0000,0000,,that came up with wily, ambitious,\Nincredible technological solutions Dialogue: 0,0:02:13.54,0:02:17.36,Default,,0000,0000,0000,,that sounded great in theory\Nbut ultimately failed to work Dialogue: 0,0:02:17.38,0:02:20.40,Default,,0000,0000,0000,,in the actual countries\Nthey were intended to help. Dialogue: 0,0:02:21.07,0:02:23.68,Default,,0000,0000,0000,,Many of us have been\Nliving abroad for years, Dialogue: 0,0:02:23.70,0:02:26.77,Default,,0000,0000,0000,,and we are detached\Nfrom the day-to-day problems Dialogue: 0,0:02:26.80,0:02:28.90,Default,,0000,0000,0000,,that people are facing in Venezuela. Dialogue: 0,0:02:28.92,0:02:32.44,Default,,0000,0000,0000,,So we turned to the experts\Nactually living inside of the country. Dialogue: 0,0:02:33.64,0:02:35.88,Default,,0000,0000,0000,,For example, Julio Castro, Dialogue: 0,0:02:35.91,0:02:39.68,Default,,0000,0000,0000,,a doctor and one of the leaders\Nof Médicos por la Salud. Dialogue: 0,0:02:40.54,0:02:45.82,Default,,0000,0000,0000,,When the government stopped publishing\Nofficial health care data in 2015, Dialogue: 0,0:02:45.85,0:02:49.98,Default,,0000,0000,0000,,Dr. Julio began collecting\Ninformation himself, Dialogue: 0,0:02:50.01,0:02:53.48,Default,,0000,0000,0000,,using an informal but coordinated system Dialogue: 0,0:02:53.50,0:02:55.68,Default,,0000,0000,0000,,of cell phone communications. Dialogue: 0,0:02:55.70,0:03:00.33,Default,,0000,0000,0000,,They track available personnel,\Nmedical supplies, mortality data, Dialogue: 0,0:03:00.35,0:03:01.90,Default,,0000,0000,0000,,disease outbreaks; Dialogue: 0,0:03:01.93,0:03:03.51,Default,,0000,0000,0000,,compile it into a report; Dialogue: 0,0:03:03.53,0:03:05.28,Default,,0000,0000,0000,,and then share that on Twitter. Dialogue: 0,0:03:05.30,0:03:09.50,Default,,0000,0000,0000,,He became our go-to expert\Non health care in Venezuela. Dialogue: 0,0:03:09.53,0:03:10.79,Default,,0000,0000,0000,,Luis Carlos Díaz, Dialogue: 0,0:03:10.82,0:03:15.26,Default,,0000,0000,0000,,a widely recognized journalist\Nwho reports acts of censorship Dialogue: 0,0:03:15.29,0:03:19.97,Default,,0000,0000,0000,,and human rights violations\Nsuffered by the people of Venezuela, Dialogue: 0,0:03:19.100,0:03:23.20,Default,,0000,0000,0000,,he helps us make sense\Nof what is happening there, Dialogue: 0,0:03:23.23,0:03:25.84,Default,,0000,0000,0000,,since the news is controlled\Nby the government. Dialogue: 0,0:03:26.58,0:03:29.49,Default,,0000,0000,0000,,We call these people\Nour heroes on the ground. Dialogue: 0,0:03:29.51,0:03:33.10,Default,,0000,0000,0000,,With their expert advice,\Nwe came up with a series of challenges Dialogue: 0,0:03:33.12,0:03:35.18,Default,,0000,0000,0000,,for hackathon participants. Dialogue: 0,0:03:35.21,0:03:38.47,Default,,0000,0000,0000,,In that first hackathon,\Nwe had 300 participants Dialogue: 0,0:03:38.50,0:03:39.82,Default,,0000,0000,0000,,from seven countries Dialogue: 0,0:03:39.85,0:03:43.37,Default,,0000,0000,0000,,come up with 16 different\Nproject submissions. Dialogue: 0,0:03:43.39,0:03:45.97,Default,,0000,0000,0000,,We picked the projects\Nwith the most potential Dialogue: 0,0:03:45.100,0:03:48.83,Default,,0000,0000,0000,,and continued working on them\Nafter the event. Dialogue: 0,0:03:48.86,0:03:52.93,Default,,0000,0000,0000,,Today, I'll share two of our most\Nsuccessful projects Dialogue: 0,0:03:52.95,0:03:56.13,Default,,0000,0000,0000,,to give you a taste of the impact\Nwe are having so far. Dialogue: 0,0:03:56.52,0:03:59.59,Default,,0000,0000,0000,,They're called MediTweet\Nand Blackout Tracker. Dialogue: 0,0:04:00.06,0:04:02.55,Default,,0000,0000,0000,,MediTweet is an intelligent Twitter bot Dialogue: 0,0:04:02.57,0:04:05.68,Default,,0000,0000,0000,,that helps Venezuelans\Nfind the medicine they need. Dialogue: 0,0:04:06.18,0:04:08.01,Default,,0000,0000,0000,,Right now in Venezuela, Dialogue: 0,0:04:08.03,0:04:10.43,Default,,0000,0000,0000,,if you get sick and you go to a hospital, Dialogue: 0,0:04:10.46,0:04:15.48,Default,,0000,0000,0000,,there is a good chance they won't have\Nthe right medical supplies to treat you. Dialogue: 0,0:04:15.50,0:04:17.34,Default,,0000,0000,0000,,The situation is so bad Dialogue: 0,0:04:17.37,0:04:21.30,Default,,0000,0000,0000,,that patients often get\Na "shopping list" from the doctor Dialogue: 0,0:04:21.32,0:04:22.87,Default,,0000,0000,0000,,instead of a prescription. Dialogue: 0,0:04:24.03,0:04:26.44,Default,,0000,0000,0000,,I live the need for this firsthand. Dialogue: 0,0:04:26.46,0:04:30.92,Default,,0000,0000,0000,,My mom was diagnosed with cancer in 2015. Dialogue: 0,0:04:30.95,0:04:33.02,Default,,0000,0000,0000,,She needed to have a lumbar puncture Dialogue: 0,0:04:33.05,0:04:36.20,Default,,0000,0000,0000,,to get a final diagnosis\Nand treatment plan. Dialogue: 0,0:04:37.20,0:04:39.60,Default,,0000,0000,0000,,But the needle for this procedure\Nwasn't available. Dialogue: 0,0:04:40.06,0:04:42.54,Default,,0000,0000,0000,,I was in Venezuela at that time, Dialogue: 0,0:04:42.57,0:04:46.49,Default,,0000,0000,0000,,and I was seeing my mom\Ngetting worse in front of me every day. Dialogue: 0,0:04:47.75,0:04:50.79,Default,,0000,0000,0000,,After looking everywhere,\Nwe found the needle in a site Dialogue: 0,0:04:50.81,0:04:53.35,Default,,0000,0000,0000,,that is like the eBay of Latin America. Dialogue: 0,0:04:53.89,0:04:55.71,Default,,0000,0000,0000,,I met the seller in a local bakery, Dialogue: 0,0:04:55.73,0:04:58.42,Default,,0000,0000,0000,,and it was like buying\Nsomething on the black market. Dialogue: 0,0:04:58.45,0:05:02.28,Default,,0000,0000,0000,,My mom brought the needle to her doctor,\Nand he did the procedure. Dialogue: 0,0:05:02.30,0:05:05.23,Default,,0000,0000,0000,,Without this, she could have died. Dialogue: 0,0:05:05.93,0:05:07.86,Default,,0000,0000,0000,,But it's not just medical supplies, Dialogue: 0,0:05:07.88,0:05:09.24,Default,,0000,0000,0000,,it's medicines, too. Dialogue: 0,0:05:09.26,0:05:10.72,Default,,0000,0000,0000,,When she was first diagnosed, Dialogue: 0,0:05:10.74,0:05:13.46,Default,,0000,0000,0000,,we bought her treatment\Nin a state pharmacy, Dialogue: 0,0:05:13.48,0:05:15.59,Default,,0000,0000,0000,,and it was, like, practically free. Dialogue: 0,0:05:15.62,0:05:18.30,Default,,0000,0000,0000,,But then the state pharmacy ran out, Dialogue: 0,0:05:18.32,0:05:21.84,Default,,0000,0000,0000,,and we still had six months\Nof treatment ahead. Dialogue: 0,0:05:22.58,0:05:24.88,Default,,0000,0000,0000,,Six months of treatment ahead. Dialogue: 0,0:05:26.12,0:05:29.82,Default,,0000,0000,0000,,We bought some medicines online\Nand the rest in Mexico. Dialogue: 0,0:05:29.85,0:05:32.41,Default,,0000,0000,0000,,Now she's in her third year of remission, Dialogue: 0,0:05:32.43,0:05:33.96,Default,,0000,0000,0000,,and every time that I call, Dialogue: 0,0:05:33.98,0:05:36.83,Default,,0000,0000,0000,,she tells me, "I'm fine, don't worry." Dialogue: 0,0:05:37.71,0:05:40.30,Default,,0000,0000,0000,,But not everyone can afford\Nto leave the country, Dialogue: 0,0:05:40.32,0:05:43.02,Default,,0000,0000,0000,,and many aren't healthy enough to travel. Dialogue: 0,0:05:43.43,0:05:45.53,Default,,0000,0000,0000,,That is why people turn to Twitter, Dialogue: 0,0:05:45.55,0:05:49.94,Default,,0000,0000,0000,,buying and selling medicines\Nusing the hashtag #ServicioPublico, Dialogue: 0,0:05:49.96,0:05:51.76,Default,,0000,0000,0000,,meaning "public service." Dialogue: 0,0:05:52.36,0:05:56.80,Default,,0000,0000,0000,,Our Twitter bot scans Twitter\Nfor the hashtag #ServicioPublico Dialogue: 0,0:05:56.82,0:06:00.41,Default,,0000,0000,0000,,and connects users who are asking\Nfor specific medicines Dialogue: 0,0:06:00.43,0:06:04.16,Default,,0000,0000,0000,,with those who are selling\Ntheir private leftovers. Dialogue: 0,0:06:04.19,0:06:07.49,Default,,0000,0000,0000,,We also pool the location data\Nof those Twitter users Dialogue: 0,0:06:07.52,0:06:10.38,Default,,0000,0000,0000,,and use it for a visualization tool. Dialogue: 0,0:06:10.40,0:06:14.32,Default,,0000,0000,0000,,It gives local organizations\Nlike Médicos por la Salud Dialogue: 0,0:06:14.35,0:06:17.18,Default,,0000,0000,0000,,a sense of where they have a shortage. Dialogue: 0,0:06:17.20,0:06:20.31,Default,,0000,0000,0000,,We can also apply\Nmachine learning algorithms Dialogue: 0,0:06:20.33,0:06:22.72,Default,,0000,0000,0000,,to detect clusters of disease. Dialogue: 0,0:06:22.74,0:06:24.63,Default,,0000,0000,0000,,If they've received humanitarian aid, Dialogue: 0,0:06:24.65,0:06:27.48,Default,,0000,0000,0000,,this could help them\Nto make better decisions Dialogue: 0,0:06:27.51,0:06:30.11,Default,,0000,0000,0000,,about the distributions of the supplies. Dialogue: 0,0:06:31.24,0:06:34.48,Default,,0000,0000,0000,,Our second project,\Nis called Blackout Tracker. Dialogue: 0,0:06:35.00,0:06:38.89,Default,,0000,0000,0000,,Venezuela is currently going through\Nan electricity crisis. Dialogue: 0,0:06:39.36,0:06:43.17,Default,,0000,0000,0000,,Last year, Venezuela suffered\Nwhat some people consider Dialogue: 0,0:06:43.20,0:06:46.53,Default,,0000,0000,0000,,the worst power failures\Nin Venezuelan history. Dialogue: 0,0:06:46.95,0:06:51.15,Default,,0000,0000,0000,,I had two long days without\Ncommunication with my parents. Dialogue: 0,0:06:51.18,0:06:54.13,Default,,0000,0000,0000,,Some cities experienced\Nblackouts every day. Dialogue: 0,0:06:54.16,0:06:57.12,Default,,0000,0000,0000,,But you only know about this\Non social media. Dialogue: 0,0:06:57.53,0:07:00.65,Default,,0000,0000,0000,,The government won't report\Nblackouts on the news. Dialogue: 0,0:07:01.16,0:07:03.09,Default,,0000,0000,0000,,When the power goes out, Dialogue: 0,0:07:03.11,0:07:08.61,Default,,0000,0000,0000,,many Venezuelans, we quickly tweet out\Nthe location with the hashtag #SinLuz, Dialogue: 0,0:07:08.64,0:07:10.92,Default,,0000,0000,0000,,meaning "without electricity," Dialogue: 0,0:07:10.94,0:07:13.39,Default,,0000,0000,0000,,before their phones ran out of battery, Dialogue: 0,0:07:13.42,0:07:16.37,Default,,0000,0000,0000,,so people around the country\Nknow what is happening. Dialogue: 0,0:07:17.24,0:07:19.04,Default,,0000,0000,0000,,Like MediTweet, Dialogue: 0,0:07:19.06,0:07:23.38,Default,,0000,0000,0000,,Blackout Tracker scans Twitter\Nfor the hashtag #SinLuz Dialogue: 0,0:07:23.41,0:07:27.40,Default,,0000,0000,0000,,and creates a map using\Nthe location data of those users. Dialogue: 0,0:07:27.43,0:07:28.95,Default,,0000,0000,0000,,You can quickly see Dialogue: 0,0:07:28.97,0:07:31.24,Default,,0000,0000,0000,,where the blackouts are happening today Dialogue: 0,0:07:31.26,0:07:34.79,Default,,0000,0000,0000,,and how many blackouts\Nhave happened over time. Dialogue: 0,0:07:35.89,0:07:38.16,Default,,0000,0000,0000,,People want to know what is happening, Dialogue: 0,0:07:38.18,0:07:39.65,Default,,0000,0000,0000,,and this is our answer. Dialogue: 0,0:07:39.68,0:07:43.40,Default,,0000,0000,0000,,But it's also a way of holding\Nthe government accountable. Dialogue: 0,0:07:43.43,0:07:46.07,Default,,0000,0000,0000,,It's easy for them to deny\Nthat the problem exists Dialogue: 0,0:07:46.10,0:07:47.35,Default,,0000,0000,0000,,or make excuses, Dialogue: 0,0:07:47.38,0:07:49.91,Default,,0000,0000,0000,,because there is no official data on it. Dialogue: 0,0:07:49.93,0:07:54.06,Default,,0000,0000,0000,,Blackout Tracker shows how bad\Nthe problem really is. Dialogue: 0,0:07:54.08,0:07:58.48,Default,,0000,0000,0000,,Now, some people in Silicon Valley\Nmay look at these projects Dialogue: 0,0:07:58.50,0:08:01.87,Default,,0000,0000,0000,,and say that there are no major\Ntechnological innovations. Dialogue: 0,0:08:01.89,0:08:03.16,Default,,0000,0000,0000,,But that is the point. Dialogue: 0,0:08:03.58,0:08:06.26,Default,,0000,0000,0000,,These projects are not insanely advanced, Dialogue: 0,0:08:06.28,0:08:08.61,Default,,0000,0000,0000,,but it's what the people\Nof Venezuela need, Dialogue: 0,0:08:08.63,0:08:10.70,Default,,0000,0000,0000,,and they can have a tremendous impact. Dialogue: 0,0:08:11.35,0:08:15.63,Default,,0000,0000,0000,,Beyond these projects, perhaps\Nour most significant accomplishment Dialogue: 0,0:08:15.65,0:08:18.03,Default,,0000,0000,0000,,is that a movement has been created, Dialogue: 0,0:08:18.06,0:08:21.65,Default,,0000,0000,0000,,one where people around the world\Nare coming together Dialogue: 0,0:08:21.68,0:08:26.69,Default,,0000,0000,0000,,to use their professional skills to create\Nsolutions for the people of Venezuela. Dialogue: 0,0:08:26.71,0:08:28.81,Default,,0000,0000,0000,,And because we are partnering with locals, Dialogue: 0,0:08:28.83,0:08:32.18,Default,,0000,0000,0000,,we are creating the solutions\Nthat people want and need. Dialogue: 0,0:08:32.79,0:08:34.54,Default,,0000,0000,0000,,What is so great about this Dialogue: 0,0:08:34.56,0:08:37.02,Default,,0000,0000,0000,,is that we are using\Nour professional skills, Dialogue: 0,0:08:37.05,0:08:39.36,Default,,0000,0000,0000,,so it comes easily and naturally. Dialogue: 0,0:08:39.38,0:08:42.45,Default,,0000,0000,0000,,It's not that hard for us\Nto make a difference. Dialogue: 0,0:08:42.82,0:08:44.94,Default,,0000,0000,0000,,If someone from San Francisco Dialogue: 0,0:08:44.96,0:08:47.38,Default,,0000,0000,0000,,were to hire professionals\Nto create solutions Dialogue: 0,0:08:47.40,0:08:49.68,Default,,0000,0000,0000,,like MediTweet or Blackout Tracker, Dialogue: 0,0:08:49.70,0:08:51.92,Default,,0000,0000,0000,,it would cost a small fortune. Dialogue: 0,0:08:51.95,0:08:53.36,Default,,0000,0000,0000,,By donating our services, Dialogue: 0,0:08:53.39,0:08:57.92,Default,,0000,0000,0000,,we are making a bigger impact\Nthan if we were just to donate money. Dialogue: 0,0:08:58.76,0:09:00.33,Default,,0000,0000,0000,,And you can do the same thing -- Dialogue: 0,0:09:00.36,0:09:01.86,Default,,0000,0000,0000,,not in Venezuela, necessarily, Dialogue: 0,0:09:01.89,0:09:03.70,Default,,0000,0000,0000,,but in your own community. Dialogue: 0,0:09:04.42,0:09:07.03,Default,,0000,0000,0000,,In a world that is more\Nconnected than ever, Dialogue: 0,0:09:07.06,0:09:12.91,Default,,0000,0000,0000,,we still see how specialized communities\Ncan be living isolated or in silos. Dialogue: 0,0:09:13.50,0:09:16.00,Default,,0000,0000,0000,,There are so many great ways to help, Dialogue: 0,0:09:16.02,0:09:19.18,Default,,0000,0000,0000,,but I believe that you can use\Nyour professional skills Dialogue: 0,0:09:19.20,0:09:22.66,Default,,0000,0000,0000,,to connect diverse communities\Nand create effective solutions Dialogue: 0,0:09:22.68,0:09:24.60,Default,,0000,0000,0000,,through those relationships. Dialogue: 0,0:09:25.52,0:09:29.67,Default,,0000,0000,0000,,Anyone with knowledge\Nand professional skills Dialogue: 0,0:09:29.70,0:09:33.81,Default,,0000,0000,0000,,has a powerful force\Nto bring hope to a community. Dialogue: 0,0:09:34.25,0:09:37.42,Default,,0000,0000,0000,,For us at Code for Venezuela, Dialogue: 0,0:09:37.44,0:09:38.94,Default,,0000,0000,0000,,this is just the beginning. Dialogue: 0,0:09:38.96,0:09:40.13,Default,,0000,0000,0000,,Thank you. Dialogue: 0,0:09:40.16,0:09:42.67,Default,,0000,0000,0000,,(Applause)