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I think someone has accessed my Yahoo account

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    I think someone has accessed my Yahoo account
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    Here are some signs that someone else may be using your account
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    Your Yahoo Mail account has been sending spam
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    There are emails in your Sent folder that you didnt' send
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    You send messages but aren't getting any replies
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    Your account log shows strange login activity
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    Account information has been deleted or changed without your approval
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    If you see any of these symptoms, change your password!!
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    Start from the Yahoo home page
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    Click your name
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    Or start from another Yahoo page
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    Click the gear icon
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    Select Account Info
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    You may be asked to re-enter your password
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    If so, type your current password and click Sign In
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    Now you can see your account information
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    Click Account security
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    Click Change password
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    Enter your new password
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    Your new password must be between 8 and 32 characters long
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    It cannot be a single character repeated and cannot contain your name or your Yahoo ID
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    It cannot be the same as or similar to a password you've used before
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    Don't use the same password that you use on another site!
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    Enter your new password again to confirm it
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    Secure your account
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    Verify your account recovery information
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    Is this information correct for your account??
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    Yes? Then no problem!
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    No? You need to fix it!
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    Be sure there's at least one mobile device associated with your account so we can send you a text message if you need help
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    Add valid numbers
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    Delete any incorrect or obsolete numbers
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    Also be sure that your alternate email information is correct
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    These should be non-Yahoo addresses where you can receive email in case you can't access your Yahoo Mail account
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    Add valid addresses
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    Delete any invalid email addresses
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    Keep your account secure in the future
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    Update your password and account information frequently
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    Consider enabling on-demand passwords
Title:
I think someone has accessed my Yahoo account
Description:

If you think someone else has accessed your account, this video shows you what to do to secure it again.

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Video Language:
English
Team:
Yahoo Help Videos
Duration:
02:16

English subtitles

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