The walk from "no" to "yes"

Title:
The walk from "no" to "yes"
Speaker:
William Ury
Description:

William Ury, author of "Getting to Yes," offers an elegant, simple (but not easy) way to create agreement in even the most difficult situations -- from family conflict to, perhaps, the Middle East.

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Video Language:
English
Team:
TED
Project:
TEDTalks
Duration:
18:24