Return to Video

How a doctor discusses vaccine hesitancy with patients

  • 0:01 - 0:02
    Welcome back.
  • 0:02 - 0:07
    Most Canadians won't need convincing that
    a COVID vaccine will be worth taking,
  • 0:07 - 0:08
    once it arrives.
  • 0:08 - 0:11
    But, as you just heard,
    many Canadians have questions.
  • 0:11 - 0:13
    So, to answer some of ours,
  • 0:13 - 0:16
    Dr. Cora Constantinescu,
    an infectious disease specialist,
  • 0:16 - 0:19
    who works at the vaccine hesitancy clinic
  • 0:19 - 0:21
    at the Alberta Children’s Hospital
    in Calgary.
  • 0:22 - 0:25
    And Dr., I didn’t even know
    a place such as yours even existed.
  • 0:26 - 0:28
    Who gets referred to you, exactly?
  • 0:28 - 0:31
    We have made it into
    more of a streamlined process
  • 0:31 - 0:34
    and have actually gone out
    in the physician community
  • 0:34 - 0:36
    and told them that we are here to
  • 0:36 - 0:39
    support them as they
    refer the patients in to us.
  • 0:39 - 0:44
    And do you see it as your job to sort of
    convince people to get vaccinated?
  • 0:46 - 0:49
    I see it as my job to support people
  • 0:49 - 0:52
    as they’re making
    the decision to vaccinate.
  • 0:53 - 0:57
    How does that conversation sound?
    Where would you even begin?
  • 1:00 - 1:03
    I start every time reminding myself
  • 1:03 - 1:06
    that at the heart of each and every
    vaccine hesitancy appointment,
  • 1:06 - 1:08
    there is a parent trying
  • 1:08 - 1:12
    to make the best decision they can
    for themselves and their family.
  • 1:12 - 1:14
    And it actually takes
    quite a lot of courage to come in
  • 1:14 - 1:18
    because they’re battling
    a lot of fears and misinformation,
  • 1:18 - 1:20
    and overall, a lack of trust.
  • 1:20 - 1:25
    So we spend quite a lot of time building
    rapport and trust with each family,
  • 1:25 - 1:30
    understanding more about them
    so we can actually personalize and tailor
  • 1:30 - 1:34
    the communication and the message
    that we give them about the vaccinations.
  • 1:34 - 1:37
    And then, we work closely
    with public health
  • 1:37 - 1:40
    where they go ahead
    and actually administer the vaccines.
  • 1:40 - 1:44
    And that’s striking that you would say
    there is this lack of trust.
  • 1:45 - 1:49
    How would you even begin to advise
  • 1:49 - 1:52
    a provincial government, a local
    government, or the federal government
  • 1:52 - 1:55
    to create that or to build that?
  • 1:57 - 2:00
    I really think that when
    we think about trust,
  • 2:00 - 2:04
    we have to think at the personal level
    and at the population level.
  • 2:04 - 2:06
    And at the personal level,
  • 2:06 - 2:11
    it goes back to this idea
    of putting it into perspective
  • 2:11 - 2:16
    and understanding
    what the benefit of the vaccine
  • 2:16 - 2:19
    and the danger of the disease
    is to each of us.
  • 2:20 - 2:22
    So, when it comes to COVID, for example,
  • 2:22 - 2:26
    I would encourage every Canadian
    to think of what this pandemic,
  • 2:27 - 2:29
    what they have done for this pandemic,
  • 2:29 - 2:31
    and what this virus
    has taken away from them.
  • 2:31 - 2:33
    So, it might be that
    some have lost loved ones,
  • 2:33 - 2:38
    others have lost their social interaction,
    the ability of the kids to go to school.
  • 2:38 - 2:41
    There is a cost to each
    and every one of us
  • 2:41 - 2:44
    and therefore, there is a benefit
    to each and every one of us.
  • 2:44 - 2:49
    And then, we all have to go
    and take this vaccine
  • 2:49 - 2:52
    so that we can show that
    we’re indeed in this together.
  • 2:52 - 2:55
    And then, when we move
    at the population level,
  • 2:55 - 2:58
    it’s really important
    to start building this trust.
  • 2:58 - 3:01
    And it’s a hard task to take on,
  • 3:01 - 3:04
    because you have to consider
    the complexity of human behavior,
  • 3:04 - 3:07
    especially about COVID-19.
  • 3:07 - 3:10
    And our health care institutions
    can't do this alone.
  • 3:10 - 3:13
    I don’t want this to come across
    as a callous question,
  • 3:13 - 3:16
    but, how do you know what you do works?
  • 3:16 - 3:19
    Because you are not the one
    administering vaccines, right?
  • 3:19 - 3:23
    Do you track your success rate,
    so to speak?
  • 3:23 - 3:24
    So, depending on how we look at it,
  • 3:24 - 3:28
    it’s anywhere between about 50 to 65 %
  • 3:28 - 3:30
    that patients will go ahead
    and have a vaccine
  • 3:30 - 3:32
    after they’ve attended our clinic.
  • 3:32 - 3:36
    And in the vaccine hesitancy world
    actually that’s quite successful.
  • 3:36 - 3:38
    This has been an interesting
    conversation.
  • 3:38 - 3:40
    Dr Constantinescu,
    thank you so much for your time.
  • 3:40 - 3:43
    It was a real pleasure to be here,
    thank you for having me.
Title:
How a doctor discusses vaccine hesitancy with patients
Description:

more » « less
Video Language:
English
Team:
Amplifying Voices of Change
Project:
COVID-19 Pandemic
Duration:
03:44

English subtitles

Revisions Compare revisions