The unforeseen consequences of a fast-paced world

Do you ever wonder why we're surrounded
with things that help us do everything

faster and faster and faster?

Communicate faster,

but also work faster, bank faster,

travel faster, find a date faster,

cook faster, clean faster
and do all of it all at the same time?

How do you feel about cramming
even more into every waking hour?

Well, to my generation of Americans,

speed feels like a birthright.

Sometimes I think
our minimum speed is Mach 3.

Anything less, and we fear
losing our competitive edge.

But even my generation
is starting to question

whether we're the masters of speed

or if speed is mastering us.

I'm an anthropologist
at the Rand Corporation,

and while many anthropologists
study ancient cultures,

I focus on modern day cultures
and how we're adapting

to all of this change
happening in the world.

Recently, I teamed up with an engineer,
Seifu Chonde, to study speed.

We were interested both in how people
are adapting to this age of acceleration

and its security and policy implications.

What could our world look like in 25 years

if the current pace of change
keeps accelerating?

What would it mean for transportation,

or learning, communication,

manufacturing, weaponry

or even natural selection?

Will a faster future make us
more secure and productive?

Or will it make us more vulnerable?

In our research, people accepted
acceleration as inevitable,

both the thrills and the lack of control.

They fear that if they were to slow down,

they might run the risk
of becoming obsolete.

They say they're rather
burn out than rust out.

Yet at the same time,

they worry that speed could
erode their cultural traditions

and their sense of home.

But even people who are winning
at the speed game

admit to feeling a little uneasy.

They see acceleration as widening
the gap between the haves,

the jet-setters who are buzzing around,

and the have-nots,

who are left in the digital dust.

Yes, we have good reason to forecast
that the future will be faster,

but what I've come to realize

is that speed is paradoxical,

and like all good paradoxes,

it teaches us about the human experience,

as absurd and complex as it is.

The first paradox is that we love speed,

and we're thrilled by its intensity.

But our prehistoric brains
aren't really built for it,

so we invent roller coasters
and race cars and supersonic planes,

but we get whiplash, carsick,

jet-lagged.

We didn't evolve to multitask.

Rather, we evolved to do one thing
with incredible focus,

like hunt -- not necessarily
with great speed

but with endurance for great distance.

But now there's a widening gap
between our biology and our lifestyles,

a mismatch between what our bodies are
built for and what we're making them do.

It's a phenomenon my mentors have called
"Stone Agers in the fast lane."

(Laughter)

A second paradox of speed is that
it can be measured objectively. Right?

Miles per hour, gigabytes per second.

But how speed feels,

and whether we like it,

is highly subjective.

So we can document

that the pace at which we are adopting
new technologies is increasing.

For example, it took 85 years
from the introduction of the telephone

to when the majority of Americans
had phones at home.

In contrast, it only took 13 years
for most of us to have smartphones.

And how people act and react to speed

varies by culture and among
different people within the same culture.

Interactions that could be seen
as pleasantly brisk and convenient

in some cultures

could be seen as horribly rude in others.

I mean, you wouldn't go asking
for a to-go cup at a Japanese tea ceremony

so you could jet off
to your next tourist stop.

Would you?

A third paradox
is that speed begets speed.

The faster I respond,
the more responses I get,

the faster I have to respond again.

Having more communication

and information at our fingertips

at any given moment

was supposed to make decision-making
easier and more rational.

But that doesn't really
seem to be happening.

Here's just one more paradox:

If all of these faster technologies
were supposed to free us from drudgery,

why do we all feel so pressed for time?

Why are we crashing our cars
in record numbers,

because we think we have
to answer that text right away?

Shouldn't life in the fast lane
feel a little more fun

and a little less anxious?

German speakers even have a word for this:

"Eilkrankheit."

In English, that's "hurry sickness."

When we have to make fast decisions,

autopilot brain kicks in,

and we rely on our learned behaviors,

our reflexes, our cognitive biases,

to help us perceive and respond quickly.

Sometimes that saves our lives, right?

Fight or flight.

But sometimes, it leads us astray
in the long run.

Oftentimes, when our society
has major failures,

they're not technological failures.

They're failures that happen
when we made decisions too quickly

on autopilot.

We didn't do the creative
or critical thinking required

to connect the dots

or weed out false information

or make sense of complexity.

That kind of thinking can't be done fast.

That's slow thinking.

Two psychologists,
Daniel Kahneman and Amos Tversky,

started pointing this out back in 1974,

and we're still struggling
to do something with their insights.

All of modern history can be thought of as
one spurt of acceleration after another.

It's as if we think
if we just speed up enough,

we can outrun our problems.

But we never do.

We know this in our own lives,

and policymakers know it, too.

So now we're turning
to artificial intelligence

to help us make faster
and smarter decisions

to process this ever-expanding
universe of data.

But machines crunching data
are no substitute

for critical and sustained thinking

by humans,

whose Stone Age brains need a little time
to let their impulses subside,

to slow the mind

and let the thoughts flow.

If you're starting to think
that we should just hit the brakes,

that won't always be the right solution.

We all know that a train that's going
too fast around a bend can derail,

but Seifu, the engineer,

taught me that a train that's going
too slowly around a bend can also derail.

So managing this spurt of acceleration
starts with the understanding

that we have more control over speed
than we think we do,

individually and as a society.

Sometimes, we'll need to engineer
ourselves to go faster.

We'll want to solve gridlock,

speed up disaster relief
for hurricane victims

or use 3-D printing to produce
what we need on the spot,

just when we need it.

Sometimes, though, we'll want
to make our surroundings feel slower

to engineer the crash
out of the speedy experience.

And it's OK not to be
stimulated all the time.

It's good for adults

and for kids.

Maybe it's boring,
but it gives us time to reflect.

Slow time is not wasted time.

And we need to reconsider
what it means to save time.

Culture and rituals around the world
build in slowness,

because slowness helps us reinforce
our shared values and connect.

And connection is
a critical part of being human.

We need to master speed,

and that means thinking carefully about
the trade-offs of any given technology.

Will it help you reclaim time that you
can use to express your humanity?

Will it give you hurry sickness?
Will it give other people hurry sickness?

If you're lucky enough to decide the pace
that you want to travel through life,

it's a privilege.

Use it.

You might decide that you need
both to speed up

and to create slow time:

time to reflect,

to percolate

at your own pace;

time to listen,

to empathize,

to rest your mind,

to linger at the dinner table.

So as we zoom into the future,

let's consider setting
the technologies of speed,

the purpose of speed

and our expectations of speed

to a more human pace.

Thank you.

(Applause)