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You’re not listening! - Soft Skills - UXSEA Summit 2018


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Speaker: Ben Bowes, Pivotal Labs Singapore

But it’s not entirely your fault. There are lots of reasons why human beings are terrible listeners including learned behaviours, mental limitations and emotional biases. As we move into a noisier and noisier future, learning to listen might just save us all. In this session, we’ll explore the different reasons why we’re such bad listeners and what we can do about it in order to improve one of our critical soft skills – listening.

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