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← Feedback Example - Intro to the Design of Everyday Things

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Showing Revision 3 created 05/25/2016 by Udacity Robot.

  1. For the first six months as a Udacity
  2. employee, I thought one of our coffee machines was
  3. broken. Because it didn't work immediately upon me pushing
  4. a specific button. What I eventually learned from a
  5. colleague, was that the coffee machine needed time to
  6. warm up prior to processing my request. This important
  7. step wasn't part of my conceptual model. Hence, the
  8. misunderstanding. The coffee machine failed me, by not providing
  9. appropriate feedback. It should have let me
  10. know that it had received my request. And
  11. was taking time to warm up. We'll
  12. cover the important topic of feedback more, soon.